Ford Motor Company: Engine
Ford Motor Company reported this defect to federal regulators on Oct 30, 2013 and put the number of vehicles at risk at 2,951. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
The risk
An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
The remedy
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Ford F-350 | 149 | 4 | 2 | 6 |
| 2012 Ford F-450 | 14 | 4 | 0 | 0 |
| 2012 Ford F-550 | 13 | 5 | 1 | 1 |
| 2011 Ford F-350 | 136 | 4 | 3 | 4 |
| 2011 Ford F-450 | 9 | 2 | 2 | 0 |
| 2011 Ford F-550 | 12 | 5 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V535000.
Full record for the 2012 Ford F-350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →