2003 Ford Crown Victoria

Above average

Owners filed 249 complaints about this vehicle with federal regulators, most often about the headlights. It has been recalled 7 times.

Not among the Ford Crown Victoria years to avoid. Which Ford Crown Victoria years to avoid →

When it fails
020k40k60k90k120k200k
100,000 milesMedian miles at failure

177 complaints record an odometer reading. Failures cluster around 150,000–200,000 miles.

Most common 2003 Ford Crown Victoria problems

84 of the 249 complaints (34%) are about the headlights.

ComponentReportsCrashesFiresInjuries
Exterior Lighting · headlights73
210
Wheels21
000
Wheels › Rim18
000
Suspension › Rear12
000
Exterior Lighting › Headlights · headlights11
000
Electrical System11
110
Steering10
000
Suspension8
101
Power Train · transmission8
000
Tires7
400

7 safety recalls

Part 573 reports
Exterior Lighting › Headlights15V861000
Filed Dec 22, 2015296,004 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

Risk. A loss of headlights can reduce driver visibility and increase the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters USA

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Electrical System › Wiring › Interior/Under Dash05V206000
Filed May 9, 2005132,800 vehiclesFord Motor Company

Defect. ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.

Risk. IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.

Remedy. DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Suspension › Rear04V328000
Filed Jul 7, 200447,314 vehiclesFord Motor Company

Defect. CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.

Risk. THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.

Remedy. DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Fuel System, Other › Storage › Tank Assembly03V472000
Filed Nov 6, 20034,218 vehiclesFord Motor Company

Defect. ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Risk. IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Wheels03V279000
Filed Aug 5, 200329,946 vehiclesFord Motor Company

Defect. ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.

Risk. THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL WITH THE MANUFACTURING DATE CODES OF AUGUST 18, 2001 THROUGH SEPTEMBER 22, 2002. IN ADDITION, FORD IS PROVIDING EXTENDED WARRANTY COVERAGE FOR WHEELS ON 2003 CROWN VICTORIA POLICE INTERCEPTOR AND TAXIS BUILT FROM OCTOBER 1, 2002 THROUGH APRIL 29, 2003. THESE WHEELS ARE EXHIBITING CRACKS AT A SUBSTANTIALLY LOWER RATE THAN THOSE WHEELS INCLUDED IN THE RECALL. OWNER NOTIFICATION BEGAN ON AUGUST 8, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Fuel System, Gasoline › Storage › Tank Assembly02I003000
Filed Oct 15, 2002350,000 vehiclesFord Motor Company

Defect. IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Risk. SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy. FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

All 7 campaigns on file, newest first.

What owners reported

Newest filings
Exterior Lighting
Filed Mar 27, 2026NC

I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.

Exterior Lighting
Filed Nov 28, 2025NC

The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Air Bags
Filed May 7, 2025MI

I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.

Exterior Lighting
Filed Apr 29, 2025MA

The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the contact became aware that both headlights were inoperable. The contact stated that the headlights failed to function properly and had become inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

Exterior Lighting
Filed Jun 20, 2024GA

When driving at night and early mornings my head lights and tail lights will randomly go out when my light switch is set to automatic. I can turn it on manually and then I have head lights and brakes but no running tail lights. Which is a major problem and safety hazard.

Engine and Engine Cooling
Filed Apr 21, 202370,000 milesCA

The contact owns a 2003 Ford Crown Victoria. The contact stated that after starting the vehicle, the contact smelled an abnormal coolant odor. The contact inspected the vehicle and noticed there was corrosion and a crack near the intake and radiator hose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

Steering
Filed Jan 8, 2021142,000 milesIL

MY 2003 CROWN VIC HAS A HORRIBLE TIME STEERING I'VE WATCHED SEVERAL VIDEOS THAT DEPICTS EXACTLY THE SAME ISSUE. YOU HOWEVER DO HAVE A RECALL OUT FOR THIS MAKE JUST STARTING AT 2005. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY ONE THAT'S MADE A COMPLAINT. PLS GET THIS FIXED IM 67 AND WITH CANCER MY ONLY WAY OF GETTING AROUND. PLEASE CONTACT ME ASAP THIS IS SERIOUS. OF COURSE IT ON MOLLY DOES THIS WHEN IN MOTION.

Wheels
Filed Aug 25, 2020117,000 milesAZ

THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE

Exterior Lighting
Filed Jul 31, 2020200,000 milesNC

A COUPLE OF YEARS AGO WHILE ON VACATION 200 MILES FROM HOME WITH MY FAMILY THE HEADLIGHTS SUDDENLY WENT OUT. AFTER A LITTLE INSPECTION I FOUND WE STILL HAD FLASH TO PASS HIGH BEAMS. THE NEXT DAY (JULY 3RD) I WENT TO THE LOCAL DEALER AND THE PARTS HOUSES AND NO ONE HAD A REPLACEMENT. AS A FORMER USAF JET ENGINE MECHANIC I WENT BACK TO THE CAMPER AND FOUND A WIRING DIAGRAM. I FIGURED OUT IT WAS A PROBLEM WITH THE LIGHTING CONTROL MODULE. I TOOK IT APART AND REPLACED THE DEFECTIVE RELAY. WE FINISHED OUR VACATION AND I SOON FORGOT THE ISSUE. I RECEIVED A RECALL NOTICE FOR THE MODULE AND TOOK IT TO THE DEALERSHIP FOR REPLACEMENT. I WAS INFORMED BY THE SERVICE MANAGER THAT SINCE I HAD REPAIRED THE PART FORD WOULD NOT TAKE IT BACK SO THEY COULD NOT HELP ME. I HAD THE SNEAKING FEELING I WAS BEING LIED TO. I WENT HOME AND RESEARCHED THE RECALL. I FOUND THE REPAIR DOES NOT EVEN INVOLVE REPLACING THE PART BUT TAPS INTO THE WIRING BEFORE THE MODULE. I CALLED FORD CORP AND WAS TOLD THEY DID NOT UNDERSTAND WHAT I WAS TALKING ABOUT AS THEY WEREN'T A TECHNICIAN BUT THEY STOOD BY THEIR DEALERS DECISION. I DON'T FEEL THAT I SHOULD BE PUNISHED FOR DOING WHAT IT TOOK TO GET MY FAMILY HOME SAFELY. I HOPE YOU CAN HELP ME WITH THIS PROBLEM

Exterior Lighting
Filed Mar 4, 2020120,000 milesOH

ON APRIL 14TH 2017 A RECALL WAS ISSUED (RECALL ID = 264137) ON 2003-2005 FORD CROWN VICTORIA'S MANUFACTURED OCTOBER 3RD, 2001 THROUGH AUGUST 2ND, 2005. NHTSA CAMPAIGN # = 15V861000. THE RECALL WAS ON THE AFFECTED COMPONENT, EXTERIOR LIGHTING, HEADLIGHTS. I HAVE A FORD CROWN VICTORIA THAT WAS MANUFACTURED IN MAY OF 2002 THAT HAS THE EXACT SAME ISSUE. YET WHEN I CONTACT FORD ABOUT THE ISSUE THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WORKING WITH A MAJOR AUTOMOBILE COMPANY PREVIOUSLY IN HONDA OF AMERICA, I TRIED TO UNDERSTAND WHY YET FOUND NO RELIABLE ANSWERS. I'VE BEEN HAVING THIS ISSUE FOR MULTIPLE YEARS WHERE MY HEADLIGHT WILL COME ON AND JUST SHUT OFF WHILE DRIVING.

Exterior Lighting
Filed Feb 22, 2020108,000 milesNY

I BOUGHT THE CAR A FEW MONTHS BACK. THE HEADLIGHTS WORKED JUST FINE AT FIRST, THEN STARTED EITHER NOT TURNING ON OR WOULD SHUT OFF WHILE GOING DOWN THE ROAD. THEY WILL NOT TURN BACK ON BY FLIPPING THE LIGHTS ON THERE IS NOTHING YOU CAN DO. ONLY THING YOU CAN DO IT WAIT A FEW HOURS AND HOPE THEY TURN BACK ON.

Exterior Lighting
Filed Dec 15, 201990,000 milesOR

DASH LIGHTS AND HEADLIGHTS ON WHEN DRIVING DOWN ROAD ON DARK NIGHT, THEN DASH LIGHTS WENT OUT - COULDN'T SEE SPEEDOMETER OR GEAR INDICATOR. THEN HEADLIGHTS WENT OUT, BUT DASH LIGHTS CAME BACK ON. THIS HAPPENED SEVERAL TIMES WHILE DRIVING THE 25 MILES HOME. TRIED LOOKING UNDER THE HOOD AND MAKING SURE ALL CONNECTIONS WERE GOOD, THEY SEEMED TO BE. IN CASE SOMETHING GOT WET IN THE RAIN I WAITED SEVERAL DAYS TO TRY AGAIN, THEN TRIED IT TODAY - THE SAME THINGS HAPPENED ON THE STREET NEAR MY HOME.

Exterior Lighting
Filed Sep 4, 2019106,142 milesNC

DRIVING AT NIGHT AND THE LIGHTS WILL CUT OFF I HAVE PULL THE BRIGHT LIGHT LEVER AND HOLD IT ON SO THAT THE LIGHTS WOULD STAY ON OTHER WISE I HAVE NO LIGHTS AT ALL. IF I START THE CAR AND THE LIGHT SWITCH IS ON AUTO ONLY THE PARKING LIGHTS WILL COME ON. NEVER HAD THIS PROBLEM BEFORE IT JUST STARTED ABOUT A MONTH AGO AND SOME DAYS THE LIGHTS WILL COME ON AND SOME DAYS THEY WILL NOT

Power Train
Filed Aug 13, 2019OK

FORD DEALERSHIP WONT FIX SAFTEY ISSUES RECALLS

Steering
Filed Jul 30, 2019123,000 milesMA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT DECIDED TO PLACE OIL ON THE STEERING SHAFT AND STEERING WHEEL. AFTER A COUPLE OF MONTHS, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT BEARING FAILED AND THERE WAS HEAVY CORROSION ON THE SHAFT. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

Exterior Lighting
Filed Jul 18, 2019159,000 milesMN

DRIVING MY VEHICLE HOME FROM WORK AT NIGHT GOT PULLED OVER BECAUSE I HAVE NO TAIL LIGHTS . THE LIGHTING CONTROL MODULE THAT WAS PUT IN FROM THE RECALL IS BAD AND NOW FORD SAYS ITS NOT UNDER WARRANTY AND I HAVE TO PAY FOR IT MYSELF. WHY EVEN HAVE A RECALL OR ISSUE A RECALL AND FIX SOMETHING IF YOU'RE NOT GOING TO FIX IT IF IT'S STILL MESSED UP LEAVING CONSUMERS SCREWED

Electrical SystemFire
Filed Feb 24, 2019LA

MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️

Exterior Lighting
Filed Feb 12, 2019200,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WERE FAULTY AND THE TURN SIGNALS DID NOT WORK. AS A RESULT, THE CONTACT COULD NOT DRIVE THE VEHICLE AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LB SMITH FORD (1100 MARKET STREET, LEMOYNE, PA 17043-1423, 717-761-7600), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE VEHICLE'S AGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Exterior Lighting
Filed Dec 10, 2018210,000 milesVA

RANDOM LOSS OF PARK LAMPS WHILE DRIVING INCREASING REAR-END COLLISION RISK. HEADLIGHTS ARE OPERATIVE AND WORKING. HEADLIGHT RECALL WAS PERFORMED BY RAMEY FORD. 15S39. I PAID LABOR COSTS AND HAS BEEN DIAGNOSED BY FORD AS THE LIGHTING CONTROL MODULE BEING THE PROBLEM. FORD WILL REPLACE THE MODULE AT NO COST ONLY IF IT AFFECTS HEADLIGHT FUNCTION. AFTER FURTHER CONTACTING FORD RELATIONS HELP LINE, FMC DOES NOT SEEM TO CARE ABOUT THE MATTER OF THE SOLDER JOINTS CRACKING FOR PARK LAMPS. I HAVE HAD MULTIPLE TRAFFIC STOPS OVER THIS MATTER ALL VERBLE DUE TO ME KICKING THE LIGHTING CONTROL MODULE TEMPORARILY CORRECTING THE ISSUE. DASH LIGHTS ILLUMINATE, THINKING PARK LIGHTS ARE WORKING WHEN THEY ARE NOT. I HAVE ATTACHED A PHOTO OF THE PROBLEM.

Exterior Lighting
Filed Nov 13, 2018150,000 milesGA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT TOOK THE VEHICLE TO FORD OF DALTON (LOCATED AT 925 SHUGART RD, DALTON, GA 30720, (706) 278-1151) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE LIGHTING CONTROL MODULE WAS INOPERABLE PRIOR TO THE VEHICLE BEING REPAIRED. AFTER THE REPLACEMENT OF THE LIGHTING CONTROL MODULE, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Oct 27, 201899,000 milesMA

DRIVING STEADILY AT AROUND 30 MPH ON A CITY STREET. SUDDENLY THE STEERING STARTING BINDING MAKING IT DIFFICULT TO TURN. UPON EXAMINATION THERE WAS A LOT OF RUST ON THE LOWER INTERMEDIATE STEERING SHAFT AND NEEDED AN IMMEDIATE REPLACEMENT. THE MECHANIC NOTED SEVERE CORROSION AND NOTED IT COULD HAVE FULLY BROKEN WITHOUT A LOT OF WARNING. SOME RESEARCH REVEALED THAT A RECALL WAS DONE FOR MODEL YEARS 2005-11 (13V385000). YOU MAY WANT TO EXTEND THIS TO 2003-2004 WHICH USE THE SAME STEERING COMPONENTS.

Exterior Lighting
Filed Oct 2, 2018212,000 milesVA

LOSS OF PARK LAMPS WHILE DRIVING/PARKED NOT KNOWING IT. WHEN THE ISSUE OCCURS THE VEHICLE LOOKS TO HAVE DRIVING RUNNING LIGHTS TYPE OPERATION WHEN IT DID NOT COME WITH THAT OPTION. MY DASH STAYS ILLUMINATED. KICKING THE LIGHTING CONTROL MODULE LOCATED UNDER THE DASH (ABOVE RIGHT FOOT) CAN MAKE THE LIGHTS COME ON FOR A TIME FRAME THAT VARIES BY TEMP AROUND THE UNIT. SEASON COLD/HOT CLIMATE DOES AFFECT HOW IT PERFORMS (AC/HEAT DOES PLAY A ROLE). I HAVE NO TAIL LIGHTS WHEN THE PROBLEM OCCURS. I HAVE HAD THE HEADLIGHT RECALL PERFORMED (SIMILAR ISSUE) THAT STATES THE HEADLIGHTS MAY GO OUT DRIVING AND THE LCM WOULD BE REPLACED FREE OF CHARGE. I HAVE PAID A DIAGNOSTIC FEE AT RAMEY FORD FOR A VERDICT OF A FAULTY LCM. I HAVE SPOKEN TO FORD RELATIONS OVER THE PHONE ABOUT THE MATTER AND GOT NOWHERE AND STILL HAVE TO FOOT THE DIAGNOSTIC FEE. TO ME IT SOUNDS LIKE FORD KNOWS THEY FAIL BUT WILL NOT COVER IT UNLESS ITS HEADLIGHT OPERATION. MY VEHICLE IS A SAFETY CONCERN AT NIGHT TO OTHERS. FEEL FREE TO CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS.

Wheels
Filed Jul 8, 2018165,000 milesGA

MY HEADLIGHTS DIM IN AND OUT WHILE DRIVING AND MY WHEEL STUDS HAVE POPPED OFF TWICE.

Steering
Filed Mar 28, 2018100,000 milesNC

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO TURN RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HALL FORD ELIZABETH CITY (1310 N ROAD ST, ELIZABETH CITY, NC 27909) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Mar 26, 2018192,799 milesDC

MY VEHICLE'S LOWER STEERING SHAFT BECAME SO CORRODED TO THE POINT I WAS UNABLE TO STEER THE VEHICLE SAFELY. I DID SOME RESEARCH ONLINE AND FOUND THAT FORD ACTUALLY RECALLED 2005-2011 CROWN VICTORIA (NHTSA CAMPAIGN NUMBER: 13V385000) FOR THAT SAME EXACT PROBLEM. I AM RESIDE IN ONE THE AFFECTED STATES UNDER THE RECALL HOWEVER FORD REFUSES TO HONOR THE RECALL STATING THAT MY VEHICLE VIN IS NOT AFFECTED AND MY VEHICLE IS A 2003. I DON'T THINK IT'S A COINCIDENCE MY VEHICLE JUST HAPPENS TO HAVE THE SAME PROBLEM. I WOULD LIKE TO INCLUDE AND EXCERPT FROM THE RECALL "THE RECALL IS EXPECTED TO BEGIN OCTOBER 21, 2013. FORD'S RECALL NUMBER IS 13S08. CUSTOMERS LOCATED IN NON-CORROSION STATES WHO HAVE CONCERNS REGARDING THEIR STEERING WILL HAVE A ONE-TIME OPTION TO HAVE THEIR VEHICLES INSPECTED AND, IF NECESSARY, REPAIRED." I REPAIRED MY VEHICLE OUT OF POCKET AT MY EXPENSE, HOWEVER FORD REFUSES TO REIMBURSE ME.

Air Bags
Filed Dec 27, 2017151,000 milesCA

LIGHTING CONTROL MODULE (LCM) FAILED, RESULTING IN A LOSS OF HEADLIGHTS.

Electronic Stability Control (esc)
Filed Dec 27, 2017MD

I HAVENT RECIEVED A NOTICE TO REPAIR MY VEHICLE

Exterior Lighting
Filed Jul 11, 2017NC

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARRELSON FORD IN CHARLOTTE, NORTH CAROLINA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting
Filed Jul 7, 2017117,000 milesTX

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS STOPPED WORKING PERIODICALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BRINSON FORD LINCOLN LOCATED AT 2970 STATE HIGHWAY 31 E ATHENS, TX 75752 903-676-5200) WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE MANUFACTURER NEEDED TO AUTHORIZE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. UPDATED 08/24/17*LJ THE CONSUMER STATED A LOCAL MECHANIC DETERMINED THE DEALER INSTALLED THE HEADLIGHTS INCORRECTLY. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

Exterior Lighting
Filed Jul 3, 2017NY

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NEWINS FORD IN BAYSHORE, NY 11706) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/18/17*LJ *CN

Exterior Lighting
Filed Apr 30, 20172 milesVA

NHTSA RECALL 16V-861 THE LIGHTING CONTROL MODULE (LCM) HAS PROBLEM. THE HEADLIGHTS ARE NOT EQUAL.

Exterior Lighting
Filed Mar 17, 2017198,000 milesWV

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING, THE PARKING LIGHTS AND HEADLIGHTS ILLUMINATED AND SHUT OFF ON SEVERAL OCCASIONS. THE CONTACT HAD TO MANUALLY TAP THE LIGHTING CONTROL MODULE FOR THE LIGHTS TO ILLUMINATE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.

Exterior Lighting
Filed Mar 10, 2017NY

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Mar 5, 2017NC

HEADLIGHTS WILL NOT TURN ON AND SOMETIMES CUT OFF WHILE DRIVING AND WANT CUT BACK ON

Exterior Lighting
Filed Feb 18, 2017NC

TAKATA RECALL I HAVE RECALL LETTER FROM FORD JANUARY 2016 VHTSA RECALL 15V-861. FORD SENT ME TO DEALER IN EARLY 2016 AND DEALER SAID PARTS NOT AVAILABLE. FORD SENT ME TO DEALER IN MAY 2016 PARTS NOT AVAILABLE. CALLED FORD IN DECEMBER 2016 SAID PART WILL BE IN EARLY 2017. STILL WAITING.

Exterior Lighting
Filed Feb 1, 2017FL

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jan 15, 2017NC

HELLO I WAS INFORMED THAT MY VEHICLE THE 03 CROWN VICTORIA HAD A RECALL ON THE LIGHTING CONTROL MODULE WHICH HAS NOT BEEN REPLACE IN MY CAR BUT FORD IS UNWILLING TO GIVE PART TO FIX

Exterior Lighting
Filed Dec 7, 2016WV

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Nov 18, 2016MI

TAKATA RECALL. THE HEAD LIGHT DO NOT WORK. I CANNOT USE MY CAR AT NIGHT TIME FOR ALMOST 2 YEARS. IT HAPPENED IN 2012 AND I FIXED IT THAT TIME, UNFORTUNATELY, IN SUMMER 2015 THE SAME PROBLEM CAME BACK AGAIN.

Engine
Filed Oct 31, 2016168,000 milesFL

A COUPLE OF YEARS AGO, #2 CYLINDER BLEW THE SPARK PLUG OUT. THIS CYLINDER WAS REPAIRED USING A THREAD INSERT. THE CAR HAD APPROX 130,000 MILES ON IT. TODAY, NO WARNING, AGAIN, BLEW OUT ANOTHER SPARK PLUG, THIS TIME #3 CYLINDER. GOING TO ATTEMPT REPAIR USING SAME TYPE OF INSERT. PLUGS HAVE BEEN REPLACED ONE TIME, WERE PROPERLY TORQUED PER FORD SPECS, THE PROBLEM, IN MY OPINION IS A DEFECTIVE DESIGN OF THE CYLINDER HEAD WHERE THERE ARE ONLY APPROXIMATELY 3 THREADS IN THE ALUMINUM HEAD THAT ACTUALLY GRIP THE PLUG OR ABOUT 1/16'TH OF AN INCH, WHERE THE PLUG HAS NEARLY 3/4 INCH OF THREAD. NATURALLY, FORD WON;T DO ANYTING TO HELP, BUT THERE ARE LITERALLY THOUSANDS OF CASES LIKE THIS, SOME OF WHICH HAVE RESULTED IN FIRES, AND EVEN THE AFTERMARKET HEADS BY TRICK FLOW ADDRESS THE PROBLEM BY FULLY THREADING THE SPARK PLUG HOLES IN THE HEADS.

Electrical System
Filed Sep 7, 2016215,000 milesSC

I HAVE A 2003 FORD CROWN VICTORIA. I AM HAVING ISSUES WITH THE ELECTRICAL SYSTEM. I ONLY HAVE 2 SPEEDS ON MY WIPERS. EITHER THE SECOND INTERMITTENT, OR FULL SPEED. WHILE ON FULL SPEED, IF I TURN ON THE LEFT TURN SIGNAL, THE WIPERS STOP. A WHILE BACK, MY HORN WOULD JUST HONK ON ITS OWN. THE WORST, WHICH MADE ME TAKE OUT THE FUSE, WAS AT 3:30AM ONE NIGHT THE HORN JUST WOULDN'T STOP. I WAS ASLEEP IN THE HOUSE. THE WINDOWS WORK, SOMETIMES. I CAN ROLL DOWN THE PASSENGER WINDOW WITH THE DRIVERS SIDE BUTTON, BUT HAVE TO REACH ACROSS THE CAR TO ROLL IT UP WITH THE OTHER DOOR SWITCH.MY LIGHTS, THAT ARE SUPPOSED TO COME ON AUTOMATICALLY WHEN IT'S DARKER OUTSIDE, SEEM TO BE ON NO MATTER WHAT TIME OF DAY IT IS. I KNOW IT IS AN OLD CAR, BUT FOR SO MANY THINGS THAT ARE WIRED THROUGH THE ELECTRICAL SYSTEM, IT MAKES ME THINK THAT PART OF THAT IS ONE OF YOUR RECALLS. I TRIED SEARCHING BY VIN, BUT IT KEPT TELLING ME TO ENTER A VALID VIN. I CHECKED IT AGAIN, WROTE IT DOWN TWICE, AND TRIED AGAIN. I ALSO NOTICED THAT YOU HAVE A RECALL ON THE WHEELS FOR THIS CAR AS WELL. I HAVE REPLACED THE TIRES 4 TIMES, AND THE VALVE STEMS TWICE. FOR THREE YEARS NOW, I HAVE DRIVEN ON BAD, OR NEW TIRES OFF AND ON. I THOUGHT THE RIM WAS BENT, BUT READ THAT THERE IS A RECALL ON STEEL RIMS THAT CRACK CAUSING AIR SEEPING OUT. I REALLY WOULD LIKE TO HAVE THIS EXAMINED. THAT, AND ALONG WITH THE ISSUES, IS WHY I AM INSTALLING A COMPLAINT TO YOU. DOWN BELOW, WHEN IT ASKS FOR WHEN IT HAPPENED, I AM NOT SURE. IT HAS BEEN G

Exterior Lighting
Filed Sep 5, 2016CT

NHTSA RECALL 15V861000 STILL NOT ACTED ON. FORD MOTOR COMPANY SAID IN JANUARY 2016 THEY'D NOTIFY ME WHEN PART AVAILABLE SO I COULD SET AN APPOINTMENT WITH THE DEALER. NO SUCH LETTER HAS COME TO DATE.

Power Train
Filed Jul 22, 2016110,000 milesNJ

WHILE IN MOTION, CAR BEGAN MAKING A GRINDING NOISE FROM REAR. WHAT I THOUGH MIGHT BE A BAD TIRE OR FAILED BRAKE TURNED OUT TO BE A LEAKING REAR AXLE SEAL , DAMAGED AXLE SHAFTS AND BEARINGS. THIS IS THE EXACT RECALL UNDER 04S16 WHICH APPLIES TOWARD 2003 FLEET CV'S. FORD CONTINUALLY DISAPPOINTS AS I WAS TOLD THAT MY CAR VIN IS NOT INCLUDED. I HAD A SIMILAR INCIDENT WITH MY LCM (LIGHTING CONTROL MODULE)-- HAD TO PAY REPAIR AND SAVE RECEIPTS FOR 2 YEARS UNTIL FORD FESSED UP AND EXPANDED RECALL AND FINALLY GOT A REFUND. AS OF THIS INCIDENT, THE CAR IS A PASSENGER FAMILY VEHICLE IN GREAT SHAPE/CARE WITH APPROXIMATELY 110,000 MILES ON IT. 4.6 V8 ENGINE. I EXPECT A FULL REFUND FOR THIS REPAIR WHICH IS EFFECTING OTHERS AND COULD HAVE KILLED ME AND MY FAMILY. I CALLED 1(800)392-3673 FORD CUSTOMER RELATIONS AND WAS TOLD TO TUCK MY RECEIPT IN WALLET AND WAIT TO SEE IF A RECALL IS EVER ISSUED. THEY DO IN FACT ACKNOWLEDGE EXACT ISSUE WITH P70, P71, P72--- JUST NOT MY P74. FORD, DO RIGHT BY YOUR PEOPLE! NO WONDER WHY MANY GO TO FOREIGN CARS. LET'S HOPE NHTSA AND FORD CAN RESTORE AMERICAN HOPE. ---NOT TO MENTION OUR LIVES ON THE ROAD.

Exterior Lighting
Filed Jul 7, 2016OR

SAFETY RECALL NOTICE 15S39 DATED JANUARY 2016. ACCORDING TO FORD CUSTOMER SERVICE, FORD IS DESIGNING A NEW PART. I SERIOUSLY DOUBT THIS. IT'S BEEN 6 MONTHS! IF I EXPERIENCE A PROBLEM, I SHOULD HAVE FORD INSTALL A NEW DEFECTIVE PART.

Electrical SystemCrash
Filed Jun 30, 2016MD

FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM

Wheels
Filed May 2, 2016170,400 milesCA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V279000 (WHEELS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER INSPECTED THE VEHICLE HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS NOT DEFECTIVE. THE CONTACT STATED AFTER DRIVING THE VEHICLE APPROXIMATELY 10,000 MILES THEY NOTICED THE REAR PASSENGER RIM HAD A CRACK. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY DIAGNOSED THAT THE DUE TO THE VEHICLE NO LONGER BEING IN LAW ENFORCEMENT THE RECALL DID NOT APPLY TO THE MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,400.

Exterior Lighting
Filed May 2, 201695,000 milesGA

WHILE TRAVELING DOWN THE INTESTATE AT NIGHT AT APPROXIMATELY 65 MPH MY HEADLIGHTS WENT OUT. I DID NOT HAVE AN ACCIDENT AS A RESULT OF THIS FAILURE. THE LIGHT CONTROL MODULE WAS DEFECTIVE. I REPLACED THE LIGHT CONTROL MODULE. FORD REFUSED TO REIMBURSE ME FOR THE REPAIR BECAUSE A FORD DEALER DID NOT DO THE REPAIR. I SAVED OVER $300.00 BY DOING THE REPAIR MYSELF. THE REPLACED MODULE HAD TO BE REPLACED AGAIN IN JAN 2016.

Visibility/Wiper
Filed Mar 13, 201690,944 milesCT

I PURCHASED THIS VEHICLE 11/2015 FROM A LOCAL TOWN. THE WIPERS HAVE STARTED TO WORK OR NOT WORK OCCASIONALLY. THE LAST TIME THEY STOPPED I DROVE DIRECTLY TO THE LOCAL DEALER, CROWLEY FORD IN PLAINVILLE CT. THEY TOOK IT IN TO ACCESS THE PROBLEM AND WHEN THEY TRIED THEM THEY WORKED AND DIAGNOSTICS WERE IMPOSSIBLE. I PICKED UP THE CAR AND THE WIPERS WORKED. I DROVE HOME 10 MILES AND TRIED THEM AGAIN IN MY DRIVEWAY, THEY DO NOT WORK. MY CONCERN IS IF THEY WORK WHEN I GET IN THE CAR AND THEY STOP AT HIGHWAY SPEED WILL I HIT ANYTHING PRIOR TO STOPPING AT THE SIDE OR THE ROAD. DOES THE WIPER RECALL # 05V206000 APPLY TO THIS VEHICLE AND IF NOT WHY NOT ? I FEEL FORD DID NOT GIVE THE DEALER GOOD INFORMATION WHICH COST ME A DIAGNOSTIC FEE AND DID NOT UNCOVER THE PROBLEM. HOW DO I GET THIS FIXED UNDER THE RECALL # 05V206000 AND GET REIMBURSED FOR THE FEE FOR FORD'S LACK OF COMMUNICATING THIS PROBLEM WITH THEIR DEALER?

Power Train
Filed Feb 6, 201674,000 milesMN

I BOUGHT MY FORD CROWN VIC 3 YEARS AGO PAID 6000 DOLLARS, WITHIN TWO WEEKS THE WINDSHIELD WIPERS STOPPED WORKING, THEN THE TRANSMISSION WENT OUT COST ME 2500, THEN HORN WOULD GO OFF AND WOULD NOT TURN OFF TILL I PULLED THE POSITIVE BATTERY CABLE OFF. TWO WEEKS LATER THE BLINKERS STOPPED WORKING, THEN THE LIGHTING CONTROL MODULE STARTED MAKING A LOUD BEEPING SOUND, THEN MY HEADLIGHTS AND TAIL LIGHTS STOPPED WORKING. I REVIVED A RECALL LETTER FROM FORD AND IT SAYS TAKE MY CAR TO FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. I WENT TO DEALERSHIP AND THEY SAID I HAD TO PAY 85 DOLLARS TO CHECK AND SEE IF THE LIGHTING MODULE WAS BAD OR NOT IF IT WAS THEY SAID THEY WOULD REPLACE IT FOR FREE, BUT THERE COULD BE ADDITIONAL COST TO PAY AND I WOULD NOT GET MY 85 DOLLARS BACK NO MATTER WHAT. I HAVE A SMALL BUSINESS OF MY OWN, AND IF I SOLD SOMETHING THAT DID NOT WORK I WOULD FEEL BAD AND WOULD HAVE TO FIX OR REPLACED IT OR BE SUED.WHAT CAN I DO MY NAME IS [XXX] MY EMAIL ADDRESS IS [XXX] AND MY PHONE NUMBER IS [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting › Headlights
Filed Jan 11, 2016180,000 milesGA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR A SECOND OPINION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Complaints 1-50 of 249, newest first, reproduced as filed.

Across model years

Worst on record: 1992
YearComplaintsRecallsFiresDeathsAssessment
201123200Routine
201012200Routine
200944220Routine
200850331Fatalities reported
200750411Fatalities reported
200653301Fatalities reported
2005193621Fatalities reported
2004138340Routine
2003 — this page249740Above average
200258530Routine
200153720Routine
2000851020Routine
1999134841Fatalities reported
19981191060Routine
199728811150Above average
199627612164Fatalities reported
199525012110Above average
19941927142Fatalities reported
19931829114Fatalities reported
19923109243Fatalities reported
199155450Routine
199043370Routine

Compare every Crown Victoria year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 22, 2015. Source: NHTSA Office of Defects Investigation.