Page 3 of 5 · complaints 101–150 of 249

2003 Ford Crown Victoria complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Exterior Lighting
Filed Jun 3, 2012125,649 milesFL

I HAVE A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR THAT HAS FAULTY LCM THAT CAUSES THE HEADLIGHTS TO TURN OFF (SHORT OUT) WHILE DRIVING. THIS HAS HAPPENED AT LEAST 40 TIMES SINCE I BOUGHT THIS AUTOMOBILE IN FEBRUARY 2012 AND HAS CAUSED ME TO PULLOVER IN DARK DANGEROUS SITUATIONS. I RESEARCHED THE PROBLEM ON THE INTERNET AND THE SOLUTION POINTED TO A FAULTY LCM. I HAD TO BANG ON THE LCM EACH TIME TO GET THE LIGHTS TO TURN BACK ON. THESE LCMS HAVE NEVER BEEN RECALLED EVEN THOUGH THE PROBLEM AND SOLUTION IS ALL OVER THE INTERNET. I'M AFRAID SOMEONE WILL HAVE TO GET HURT OR KILLED IN AN ACCIDENT BEFORE NHTSA WILL FORCE A RECALL. I AM ASKING THAT THIS PART BE RECALLED IMMEDIATELY. THANK YOU *TR

Electrical System
Filed Apr 28, 201277,000 milesTX

2003 CROWN VICTORIA, WAS USING VEHICLE FOR COMMERCIAL USE DURING THE NIGHT HOURS, WHEN EXPERIENCED INTERMITTENT LOW BEAMS, CLOSER EXAMINATION FOUND THAT THE LCM LIGHTING CONTROL MODULE, LOCATED ABOVE BRAKE PEDAL HAD HEATED UP TO A TEMPERATURE FROM HIGH RESISTANCE OF SOLDERED CONTACT JOINTS NOT SUPPORTING REQUIRED VOLTAGE FOR LOW BEAMS WHEN TURNED ON. IT IS ONLY WHEN THE JOINTS COOL THAT THE LIGHTS WOULD COME ON ONLY TO END IN GOING OFF WHEN HEATING BACK UP. FOR THE COST OF THE LCM AT 400 BUX USED, I WAS FORCED TO BYPASS THE LCM BY INSTALLING A TOGGLE AND LATER THE HIGH BEAM FUNCTION CEASED TO OPERATE, WHICH THEN I ADDED A SECOND TOGGLE FOR THE HIGH BEAM FEATURE. THE A/C HAS TO BE INTEGRATED ON THE SAME BOARD AS THE A/C COMP ONLY KICKS ON APPROX. 15 MIN AFTER ENGINE IS WARM, RATHER THAN ON DEMAND. THIS IS A DEFINITE FACTORY DEFECT AS THE 03 IS TOTALLY DIFFERENT FROM THE 02, AND MOST LIKELY WASN'T ADEQUATELY TESTED FOR THE MARKET. THIS DEFECT NEEDS ATTENTION AS THE DANGER HERE IS WITHOUT THE LIGHTS A COLLISION MAY OCCUR, AND OR USING A HIGH BEAM AS A SUBSTITUTE MAY AND BLIND OPPOSING TRAFFIC CAUSING A COLLISION. *TR

Exterior Lighting
Filed Apr 4, 2012110,000 milesIN

HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT, NO WAY TO ILLUMINATE THE ROADWAY. HOUR LATER THEY CAME BACK ON. FAILURE CONTINUES INTERMITTENTLY FOR A MONTH NOW LIGHTS DO NOT WORK AT ALL. MAJOR SAFETY ISSUE. HAD MECHANIC REVIEW AND TOLD LCM NEEDED REPLACED, THIS PART FAILURE ALSO CAUSES THE DIGITAL CLIMATE CONTROL TO NOT OPERATE (MEANING NO DEFROSTER, NO HEAT, NO A/C), THE DOME LIGHTS, AND VANITY LIGHTS NOT TO WORK. ONLY WAY TO DRIVE AT NIGHT IS TO HOLD THE FLASH TO PASS ON CONSTANTLY WHICH AGAIN IS A HAZARD WITH BOTH HANDS UNABLE TO BE ON THE STEERING WHEEL. *TR

Exterior Lighting
Filed Mar 18, 201273,200 milesIN

LOST BOTH HEADLIGHTS WITH FOR TURNING THEM ON, NO OTHER WAY TO TURN THEM TRY ALL MEANS. WOULD STAY OFF FOR 3 TO 5 TO NEVER RETURN. *TR

Exterior Lighting
Filed Mar 14, 2012153,000 milesMD

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY STOPPED ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

Structure › Frame and Members › Underbody Shields
Filed Mar 2, 2012PA

TRAVELING ON PA TURNPIKE, VEHICLE STOPPED MOVING. CALLED FOR TOW TO NEAREST FORD GARAGE (HAGGERSTOWN, MD FORD) FOR REPAIR. WHEN VEHICLE WAS PLACED ON LIFT REAR TIRE FELL OFF. THE AXEL HAD BROKE AT THE TIRE. VEHICLE HAD 100,048 MILES. VEHICLE HAS NO RUST OR BODY ISSUES. VEHICLE IS IN VERY GOOD SHAPE. I FEEL THIS IS A MANUFACTURE DEFECT. I FEEL THIS COULD HAVE CAUSED A SERIOUS ACCIDENT WITH INJURIES SUSTAINED. *TR

SuspensionCrash1 injured
Filed Feb 22, 201276,729 milesCA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE STARTED TO HYDROPLANE AND JERK VIOLENTLY. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES AND AS A RESULT, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. IN ADDITION, SHE STATED THAT WHILE INSPECTING THE VEHICLE SHE NOTICED THAT THE AXLE WAS FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE HEAD, NECK AND BACK. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 76,729.

Exterior Lighting
Filed Feb 11, 201247,839 milesWI

HEADLIGHTS SHUT OFF WITHOUT WARNING AND THEN BACK ON THEN OFF. HEADLIGHTS SEEM TO GO OFF WHEN EVER THEY WANT. THIS HAPPENED EARLY IN THE MORNING WHEN IT WAS STILL DARK OUTSIDE. THIS COULD BE A SERIOUS SAFETY PROBLEM. I HAD TO PULL OVER UNTIL IT WAS LIGHT OUTSIDE SO I COULD SEE THE ROAD AND OTHERS COULD SEE ME. *TR

Electrical System
Filed Dec 28, 2011156,000 milesCO

TL- THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED. THE CONTACT WAS TRAVELING DOWN A MOUNTAIN ROAD WHEN THE LIGHT FAILED. THE HEADLIGHTS AND THE HIGH BEAM HEADLIGHTS WERE BOTH INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE BEARING WOULD EXHIBIT A VERY LOUD NOISE WHEN DRIVING. THE CONTACT STATED THAT THERE WAS A MANUFACTURER'S RECALL FOR BOTH THE REAR AXLE AND THE HEADLIGHTS FOR THE SAME YEAR, MAKE AND MODEL BUT ONLY FOR THOSE VEHICLES THAT WERE BEING UTILIZED AS POLICE VEHICLES ONLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000. KMJ

Exterior Lighting › Headlights
Filed Dec 19, 201170,700 milesMA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW-BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CONTROL MODULE FOR THE LOW BEAM HEADLIGHTS FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 70,700.

Exterior Lighting
Filed Dec 7, 2011GA

I RECENTLY BEGAN HAVING HEADLIGHT AND PARKLIGHT/ TAILLIGHT TROUBLE WHEN MY HEADLIGHTS STARTED TO SHUT OFF WHILE I WAS DRIVING. I OWN A 2003 FORD CROWN VICTORIA I STILL HAD MY DASH LIGHTS AND TAIL LIGHTS WORKING. APPARENTLY IT IS SOME SORT OF DESIGN FLAW IN THE LCM AND IT ONLY APPLIES TO THE LOW BEAMS AND CONSTANT ON HIGH BEAM FUNCTION. THE FLASH TO PASS FUNCTION WILL STILL WORK THOUGH WHEN IT WAS MALFUNCTIONING. IT SEEMS TO BE ON THE LCM OR LIGHTING CONTROL MODULE. OR THE BCM. *TR

Exterior Lighting
Filed Dec 5, 2011140,000 milesMA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.

Air Bags › FrontalCrash2 injured
Filed Dec 1, 2011PA

2003 FORD CROWN VICTORIA. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER SUFFERED A MINOR INJURY AND HIS WIFE WAS SEVERELY INJURED. *JB UPDATED 09/18/12 UPDATED 02/09/12. *JB UPDATED CUSTOMER ADDRESS. UPDATED 10/04/12

Suspension
Filed Nov 19, 2011160,000 milesGA

THE REAR AXLE WENT OUT ON THE PASSENGER SIDE APPROXIMATELY 8 MONTHS OR SO BEFORE THE DRIVER SIDE REAR AXLE STARTED GOING. THERE HAVE BEEN RECALLS FOR THIS SAME THING ON THE SAME MAKE, YEAR AND MODEL AS MY CAR. WE REPLACED THE PASSENGER REAR AXLE AND ARE NOW FACING HAVING TO REPLACE THE DRIVER'S SIDE.

Exterior Lighting
Filed Sep 13, 2011210,655 milesMI

THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE LIGHTING CONTROL MODULE WAS REPLACED ONCE AND AT A LATER DATE IT FAILED AGAIN.THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. SEARCH OF THE INTERNET INDICATED THAT THIS PROBLEM HAS BEEN REPORTED NUMEROUS TIMES IN THE MODEL YEAR THAT THE CONTACT DRIVES IN ADDITION TO OTHER MODEL YEARS. THE FAILURE MILEAGE WAS APPROX. 210,655. *TR

Unknown or Other
Filed Apr 8, 2011130,000 milesFL

CAR HAD BEEN RUNNING ROUGH FOR A COUPLE OF DAYS I ASSUMED WAS POOR GAS QUALITY WHEN THE CAR GOT LOUD AND RAN ROUGH I PULLED OVER OPENED HOOD AND FOUND THAT A SPARK PLUG BLEW RIGHT OUT OF ENGINE BREAKING THE COIL ON PLUG AND STRIPPING THE THREADS IN THE HEAD. *TR

Exterior Lighting
Filed Mar 4, 201180,000 milesMN

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN BOTH HEADLIGHTS FAILED. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE LIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

Wheels
Filed Feb 18, 2011NJ

2003 CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO HIS VEHICLE NOT BEING ABLE TO BE REPAIRED UNDER RECALL DUE TO HIS VIN NUMBER NOT BEING INCLUDED. *TGW THERE WAS A RECALL ON THE WHEELS. *JB

Suspension › Rear
Filed Feb 2, 2011114,000 milesNJ

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE BEGAN TO HEAR A NOISE FROM THE REAR. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT HIS REAR AXLE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY VERIFIED WHAT THE MECHANIC STATED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL 04V328000 (SUSPENSION: REAR). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 114,000.

Exterior Lighting
Filed Dec 30, 201070,000 milesNY

THE HEADLIGHTS IN MY 2003 FORD CROWN VICTORIA RANDOMLY TURN OFF AND BACK ON WITHOUT WARNING. THEY CAN STAY OFF FOR HOURS AT A TIME. SOMETIMES THEY ARE OFF, SOMETIMES THEY ARE ON AND USING THE HEADLIGHT SWITCH DOES NOTHING TO CORRECT ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND WAS TOLD IT IS THE LIGHTING CONTROL MODULAR WHICH IS GOING TO BE $700 JUST FOR THE PART. ALSO, I PURCHASED AN ADDITIONAL WARRANTY ON THE VEHICLE WHICH IS VALID FOR ANOTHER 7 MONTHS AND THE WARRANTY COMPANY IS TRYING TO DENY THE CLAIM. I CANNOT FIND A RECALL FROM FORD FOR THIS DEFECT. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I HAVE SEEN NUMEROUS POSTINGS FOR THE SAME ISSUE. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS DEFECTIVE PART SINCE CLEARLY IT IS A WIDESPREAD ISSUE AND IS A SAFETY HAZARD WHEN DRIVING AT NIGHT. *TR

Electrical System
Filed Nov 19, 201054,000 milesPA

2003 FORD CROWN VICTORIA LIGHTING CONTROL MODULE FAILS WITHOUT WARNING AND CAUSES HEADLIGHTS TO GO OUT. COST TO REPAIR SEEMS TO BE $500. FOR THE MODULE AND $200-300 FOR INSTALLATION. AFTER RESEARCHING THE INTERNET FOR A REASON, IT SEEMS TO BE A VERY COMMON PROBLEM FOR THIS MODULE TO FAIL. *TR

Suspension › Rear
Filed Nov 5, 2010PA

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CLUNKING AND GRINDING NOISE COMING FROM THE REAR AXLE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE REAR PASSENGER SIDE WHEEL BEARINGS AND AXLE SHAFT. THE FAILURE OCCURRED SIX MONTHS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Exterior Lighting
Filed Nov 2, 2010210,303 milesNH

I OWN A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR, OVER THE LAST SEVERAL MONTHS THE HEADLIGHTS WILL SHUT OFF RANDOMLY. FROM RESEARCHING ONLINE IT SEEMS THIS IS A VERY WIDESPREAD/WELL KNOWN PROBLEM. WHY HASN'T THERE BEEN A RECALL ON THE DEFECTIVE PART? *TR

Exterior Lighting
Filed Aug 19, 201046,000 milesVA

LIGHTING CONTROL MODULE (LCM) FAILURE EXACTLY AS DESCRIBED BY OTHERS REPORTING THE SAME PROBLEM. THE LCM HAD TO BE REPLACED AND THE SECOND ONE FAILED AS WELL AND IS CURRENTLY BEING REPLACED. THIS IS AN EXPENSIVE PART AND CAUSES A VERY DANGEROUS SITUATION AS IT HAPPENS INTERMITTENTLY UNTIL IT COMPLETELY FAILS. IT SHOULD BE NOTED THAT THE A/C FAN OPERATION IS ALSO TIED TO THE SAME RELAY THAT FAILS IN THE LCM. FORD CLAIMS THERE'S BEEN NO RECALL ON THIS FAILURE. MY CV IS THE SPORT LX AND HAD UNDER 46000 MILES WHEN IT HAPPENED THE FIRST TIME AND LESS THAN 48000 THE SECOND TIME. OUR OTHER CV OF THE SAME YEAR IS THE DIGITAL MODEL CV. *TR

Suspension › Rear
Filed Jul 27, 2010125,000 milesGA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC, THE CONTACT WAS INFORMED THAT BOTH REAR AXLE BEARINGS WERE WORN AND WOULD NEED TO BE REPLACED. IN ADDITION, ONE OF THE SEALS WAS LEAKING. THE MECHANIC REPAIRED THE VEHICLE AT THE CONTACT'S EXPENSE. THE CONTACT REFERENCE NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) BUT COULD NOT CONFIRM IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 125,000.

Exterior Lighting
Filed Jun 27, 201041,541 milesNJ

2003 CROWN VICTORIA LSX, 41,541 MILES, WELL MAINTAINED. HEADLIGHTS TURNED ON DURING NIGHT DRIVING WILL SHUT OFF ON THEIR OWN WITHOUT NOTICE WHILE VEHICLE IS TRAVELING ALONG THE ROADWAY. NO WARNING. JUST DARKNESS WHERE THERE WAS LIGHT. A VERY DANGEROUS SITUATION THAT FORCES A PULL OFF TO THE SIDE OF THE ROADWAY WITH OR WITHOUT A SHOULDER FOR EMERGENCY STOPPING. THE HEADLIGHTS RETURN TO THEIR ON POSITION WITHOUT DOING ANYTHING MANUALLY TO THE SWITCHES OR IGNITION. TIME FRAME FOR THIS AUTOMATED OFF AND ON OPERATION VARIES. NO SET PATTERN OBSERVED FOR THIS OCCURRENCE. MECHANIC RELATES THAT THE LIGHT CONTROL MODULE, (LCM) WILL NEED REPLACEMENT. FOR A COMPONENT INSIDE THE PASSENGER COMPARTMENT THAT IS NOT EXPOSED TO THE ELEMENTS, ON A VEHICLE WITH UNDER 42,000 MILES, THIS IS AN UNACCEPTABLE OUT OF WARRANTY COST TO BE BORN BY MYSELF AND OTHERS FOR A SAFETY ISSUE THAT SEEMS TO BE CAUSED BY A COMPUTER BOARD RELAY THAT IS DEFECTIVE. THE REPLACEMENT PART IS SEVERAL HUNDRED DOLLARS. I COULD SEE THE HEADLAMPS THEMSELVES BURNING OUT, OR A FUSE, BUT NOT A COMPONENT THAT IS NEEDED TO MAKE THEM LIGHT UP IN THE FIRST PLACE. AS OF THIS TIME, I UNDERSTAND THAT YOUR DEPARTMENT HAS NOT ISSUED A RECALL FOR THIS DEFECTIVE ITEM THAT IS CENTRAL FOR THE SAFE OPERATION OF THIS VEHICLE DURING THE HOURS AFTER DUSK AND BEFORE DAWN. SEEMS THAT THE PROBLEM WAS BUILT INTO THE VEHICLE BY RUNNING THE HEADLAMP CONTROLLER THROUGH A DEFECTIVE CIRCUIT BOARD THAT IS PART OF A OVERLY EXPENSIVE TOTAL PART CALLED THE L

Exterior Lighting › Headlights
Filed Jun 14, 2010105,000 milesMN

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 45 MPH, THE HEADLIGHTS FAILED AND RESET THEMSELVES WITHIN SECONDS. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED REPLACING THE RELAY CONTROL MODULE. THE MANUFACTURER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND ANY REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS LEFT WITH THE DEALER WHERE HE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 105,000. UPDATED 11/12/10 *CN THE CONSUMER STATED THE HEADLIGHTS WOULD FAIL AT TIMES. THE CONSUMER STATED HE TOOK THE LIGHTING CONTROL MODULE APART AND FOUND THE RELAYS THAT CONTROLLED THE HEADLIGHTS MELTED THE SOLDER ON THE CIRCUIT BOARD CREATING AN INTERMITTENT CONNECTION. THE CONSUMER STATED HE COMPARED THE RELAY WITH ANOTHER RELAY AND FOUND HIS RELAY TO BE SIGNIFICANTLY SMALLER. UPDATED 11/24/10

Exterior Lighting
Filed May 13, 201084,000 milesAL

LIGHTING CONTROL MODULE FAILED, CAUSING LOSS OF HEADLIGHTS. *TR

TiresCrash
Filed May 11, 2010100,000 milesAZ

TIRE FAILURE. ON FREEWAY TRAVELING AT APX 75 TREAD CAME OFF TIRE ON BACK DRIVERS SIDE CAUSING IT TO SERVE TIP OVER AND LAND IN THE DITCH. A SMALL AMOUNT OF TREAD LEFT ON A SMALL PORTION OF TIRE WITH THE REST OF THE DREAD COMING OFF COMPLETELY. *TR

Power Train
Filed Apr 26, 201044,870 milesCT

FOR OVER A YEAR I HEARD A RUMBLING FROM THE REAR RIGHT OF MY CAR WHICH A MECHANIC ORIGINALLY THOUGHT WAS A TIRE NOISE. ON 3/2/10 THE DEALER REPORTED HEARING A BEARING NOISE AND ON 3/11/10 "REPLACED RIGHT REAR WHEEL BRG AND SEAL ALSO REPLACED AXEL WAS DAMAGED FILL REAR DIFF ..." I HAVE THE AXLE AND BEARINGS THAT WERE REPLACED IN CASE YOU WANT TO INSPECT THEM. AT REPAIR THE CAR HAD 44884 MILES ON IT. IT COST ME $694.57 TO REPAIR. THE CAR WAS ASSEMBLED AT ST. THOMAS AND IS NOT A POLICE OR FLEET CAR. UNFIXED, THE LOSS OF DRIVE FUNCTION COULD HAVE RESULTED IN A CRASH. HOW MANY OTHER UNITS OF THIS MODEL HAVE BEEN INVOLVED IN A CRASH OR ARE A DISASTER WAITING TO HAPPEN? *TR

Vehicle Speed ControlCrash
Filed Apr 21, 2010152,401 milesGA

2003 FORD CROWN VICTORIA POLICE WAS PARKED. DRIVER PUT FOOT ON BRAKE, PUT CAR IN REVERSE. CAR SUDDENLY ACCELERATED AT HIGH SPEED. *TR

Exterior Lighting › Headlights
Filed Mar 24, 2010179,000 milesAL

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. WHEN DRIVING OVER A POTHOLE OR BUMPY ROAD SURFACE, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TURN SIGNAL SWITCH WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE LIGHTING CONTROL MODULE WAS REPLACED AT A LATER DATE AND THE CONTACT DID NOT EXPERIENCE THE FAILURE AFTER THE SWITCH WAS REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 185,000 AND THE FAILURE MILEAGE WAS 179,000.

Exterior Lighting › Headlights
Filed Mar 15, 2010108,000 milesNC

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AT NIGHT. THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY, THEY BECAME INOPERATIVE. THERE WAS EXTREME DIFFICULTY WITH VISIBILITY. THE HIGH/LOW BEAM SELECTOR WAS DEPRESSED. THE CONTACT REPLACED THE HEADLIGHTS AND HEADLAMPS LESS THAN A MONTH BEFORE THE REPEATED FAILURE OCCURRED. AN AUTHORIZED DEALER HAS BEEN NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS 108,000. THE CURRENT MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

Wheels › Rim
Filed Mar 11, 20101,000 milesVT

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA PI. THE CONTACT STATED THAT ABOUT 2 MONTHS AGO HE NOTICED A SLOW LEAK IN THE TIRE. WHILE HE WAS ADDING AIR IN THE TIRE HE DISCOVERED THAT THE RIM WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER IN RECALL STATUS SINCE THE VEHICLE WAS NO LONGER OWNED BY A POLICE OFFICER. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK AND DOESN'T THINK IT SHOULD MATTER IF A POLICE WAS DRIVING THE VEHICLE OR NOT. THE RIMS HAVE CONTINUED TO CRACK. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 105,000.

Exterior Lighting › Headlights
Filed Mar 11, 201020,000 milesNJ

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY BETWEEN 55-60 MPH. THE HEADLIGHTS SPONTANEOUSLY TURNED ON AND OFF WITHOUT ASSISTANCE. THE CONTACT REPLACED THE RELAY CONTROL MODULE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 120,100.

Exterior Lighting
Filed Mar 5, 2010123,000 milesFL

I HAVE A 2003 CROWN VICTORIA. WHILE DRIVING THE VEHICLE THE HEADLIGHTS WILL TURN OFF AUTOMATICALLY. AFTER SEVERAL MINUTES THE LIGHTS WILL THEN COME BACK ON. *TR

Exterior Lighting
Filed Mar 4, 2010161,000 milesCA

HEADLIGHTS ON MY 2003 FORD CROWN VICTORIA TURNED OFF WITHOUT WARNING WHILE DRIVING AT NIGHT. MAIN LIGHT SWITCH DOES NOT HAVE AFFECT. ALL OTHER LIGHTS WORK CORRECTLY. UNABLE TO TURN HEADLIGHTS ON. THEY CAME ON AFTER ABOUT 10 MIN. TAPPING LCM SEEMS TO MAKE THE LIGHTS TO TURN ON. IT APPEARS TO BE SAFETY HAZARD.*TR

Exterior Lighting
Filed Mar 2, 201064,460 milesCA

FORD CROWN VICTORIA 2003 LIGHT CONTROL MODULE THERMAL-SENSITIVE FAILURE AT NIGHT. HEADLIGHTS FAILED TO SWITCH BACK ON AFTER CAR WAS STOPPED BRIEFLY IN COLD CONDITIONS. UNABLE TO RESTORE HEADLIGHTS IN AUTOMATIC OR MANUAL MODES. HAD TO DRIVE 6 BLOCKS ON PARKING LIGHTS ONLY. SECOND FAILURE REQUIRED THAT CAR BE DRIVEN AT NIGHT WITH MOMENTARY-CLOSURE HIGH BEAM SWITCH MANUALLY ENGAGED TO PROVIDE SOME HEADLIGHTS. THAT EVENING HEADLIGHTS STARTED WORKING AGAIN AFTER CAR PARKED IN WARM GARAGE. ALL OTHER RUNNING LIGHTS OK. CAR TAKEN TO FORD DEALER WHICH REPLACED LCM MODULE FOR $722.00. BOTH EXTENDED REPAIR WARRANTY CARRIER AND FORD CUSTOMER SERVICE REFUSED TO REFUND ANY PORTION OF THE REPAIR. FORD CUSTOMER SERVICE STATED THAT "IF THIS WAS A PROBLEM, THERE WOULD HAVE BEEN A RECALL NOTICE, BUT THERE WASN'T ONE". THIS IS BOTH A COSTLY BURDEN TO THE CONSUMER AND A SAFETY ISSUE. THERE IS NO WAY TO OVERRIDE A SUDDEN LCM FAILURE TO RESTORE HEADLIGHTS, AS THE DASHBOARD HEADLIGHT SWITCH OPERATES THROUGH THE LCM IN ALL MODES. I FIND THAT THE NHTSA JUST CLOSED A CASE INVOLVING 306 FORD LCM FAILURES BETWEEN 2003 AND 2005. THIS PROBLEM CONTINUES AS BOTH A COST BURDEN AND SAFETY PROBLEM, STRONGLY CALLING FOR A REOPENING OF THIS CASE IN BEHALF OF THE CONSUMER. *TR

Exterior Lighting › Headlights
Filed Dec 18, 2009120,000 milesVA

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR. WHILE DRIVING AT NIGHT THE HEADLIGHTS STOPPED WORKING WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN IT WAS FOGGY OR RAINING. SOMETIMES THE LIGHTS WOULD TURN BACK ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. SINCE HE COULD NOT LEAVE THE VEHICLE OVER-NIGHT, THE VEHICLE WAS NOT INSPECTED. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 136,435. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Exterior Lighting
Filed Dec 12, 2009150,000 milesKY

HEADLAMPS TURNED OFF WHILE DRIVING AT NIGHT. THEY STAYED OFF FOR ABOUT 60 SECONDS THEN CAME BACK ON. THIS HAPPENED ABOUT 5 TIMES IN 20 MILE TRIP. *TR

Exterior Lighting
Filed Dec 7, 200951,000 milesAZ

MY 2003 FORD CROWN VICTORIA'S HEAD LIGHTS DO NOT WORK. EVERY PERSON I HAVE SPOKEN TO WITH SIMILAR CARS HAVE HAD HEADLIGHT FAILURE. THE PROBLEM IS A LCM COMPUTER THAT CONTROLS THE LIGHTS AND IS $500. *TR

Wheels
Filed Aug 25, 2009109,000 milesCA

HAVE 2003 FORD CROWN VICTORIA GOT RECALL NOTICE IN MARCH 2009. I CALLED NAPA FORD AND WAS TOLD CAR HAD TO BE A POLICE CAR REGISTERED TO A POLICE STATION REALLY FELT LIKE A BRUSH OFF NOW 5 MONTHS LATER I HAVE CRACKS IN MY RIM AND A FLAT TIRE I CALLED BACK AND WAS BRUSHED OFF AGAIN THERE IS A PROVEN DEFECT AND THERE NOT FIXING IT. *TR

Exterior Lighting
Filed Aug 18, 2009114,000 milesMI

MY NAME IS MATTHEW AND I OWN A 2003 FORD CROWN VICTORIA LX SPORT. IN EARLY JANUARY I HAD A MINOR FRONT END COLLISION WITH A DEER. MY INSURANCE PROVIDER REPLACED A HEADLAMP, PARK LAMP AND A HEADER (FRONT PANEL THAT CONNECTS TO THE GRILLE. IN EARLY FEBRUARY I WAS DRIVING AFTER DARK AND THE HEADLAMPS SHUTOFF, THE PARK LAMPS STAYED ON BUT THE TWO WHITE HEADLAMPS SHUT OFF AND WOULDN'T COME BACK ON. I PLAYED WITH THE SWITCH, HIGH BEAMS AND FINALLY TURNED THE CAR OFF. UPON RESTARTING IT THE CAR THE AUTOMATIC LIGHTS CAME BACK ON. IN THE PAST 6 MONTHS THE PROBLEM HAS GONE FROM A ONCE A MONTH OCCURRENCE TO A PERMANENT PROBLEM TO THE EFFECT THAT THE LIGHTS STAY ON FOR LESS THEN 2 MINUTES AFTER THE CAR IS STARTED. AFTER THAT I MUST HOLD THE WAND BACK TO TURN ON THE HEADLAMPS THE DURATION OF MY DRIVE. THE LIGHTS DO NOT COME BACK ON AT ALL. CONSEQUENTLY IT IS HARD TO DRIVE AND CONTROL SUCH A LARGE CAR WITH ONLY ONE HAND AND I FEEL THAT ITS UNSAFE TO DRIVE A CAR WITH THE CONDITION OF THE HEADLIGHTS. ORIGINALLY I THOUGHT THIS MAY BE A HEADLIGHT SWITCH AND AM IN THE PROCESS OF REPLACING IT BUT MY MECHANIC SAID NOT TO BOTHER BECAUSE IT WAS A LIGHT CONTROL MODULE THAT WAS CAUSING THE PROBLEM....$480.00 FOR A SAFETY PART THAT UNDER NO CIRCUMSTANCES SHOULD HAVE PROBLEMS. I HIGHLY DOUBT THAT HITTING THE DEER RUINED THE MODULE BECAUSE THE PROBLEM DIDN'T START UNTIL A MONTH AFTER I HAD MY ACCIDENT AND THE IMPACT WAS VERY LIGHT. UNFORTUNATELY I'M NOT THE ONLY CROWN VICTORIA OWNER THAT HAS HAD THIS PR

Electrical System
Filed Aug 12, 200974,000 milesFL

ON JULY 10 MY WIFE AND GRAND SON WERE RETURNING TO OUR FLORIDA HOME FROM AN AMUSEMENT PARK ABOUT AN HOURS RIDE WHEN THE HEAD LIGHTS WENT OUT ON MY 03 FORD CROWN VIC. SHE WAS ABLE TO PULL OVER AND AFTER 30 MINUTES TRYING DIFFERENT IDEAS THE LIGHT DID COME ON AND SHE WAS ABLE TO DRIVE HOME FORTUNATELY WITH THE LIGHTS STAYING ON, IT WAS A NERVE RACKING EXPERIENCE FOR THEM. SINCE THEN IT HAS DONE IT ON SEVERAL OCCASIONS DURING THE DAY AS I RUN WITH MY LIGHTS ON DURING DAYLIGHT HOURS. I HAVE SINCE FOUND THAT IT IS THE LCM UNIT(LIGHT CONTROL MODULE) THAT CONTROLS THE LIGHTS IN THIS 03 CROWN VIC AND THE 04,05 MODELS. I KNOW THAT YOU HAD AN INVESTIGATION INTO THIS RECURRING PROBLEM AND CLOSED IT WHEN YOU DID NOT WARRANT A RECALL EVEN AFTER MANY COMPLAINTS, SOME OF THEM VERY SCARY ON DARK BACK ROADS. I THINK YOU WOULD HAVE TO HAVE IT HAPPEN TO YOU TO KNOW WHAT ITS ALL ABOUT. WHAT WILL IT TAKE A HIGHWAY DEATH TO HAVE THIS PROBLEM LOOK AT IN A PROPER MANNER? I JUST CAN BELIEVE THAT THIS IS NOT A SERIOUS RECALL ITEM. JUST TRY SHUTTING YOUR LIGHT OFF ON A NARROW BACK ROAD AT 30 MPH TO JUST GET AN IDEA OF WHAT IT ALL ABOUT, YOU WILL BE PUTTING THEM BACK ON REAL QUICK, NOT SOMETHING YOU CAN DO WHEN THE LCM FAILS. THANK YOU FOR YOUR TIME READING MY E-MAIL. *TR

Exterior Lighting
Filed Jul 11, 2009111,000 milesTN

LIGHTING CONTROL MODULE FAILED....HEAD LIGHTS WENT OUT IN DARK ON HWY. UNABLE TO GET LIGHTS ON SAFETY HAZARD. HAD TO USE FLASHER TO APPROACH PULL OFF AREA. STILL UNABLE TO GET LIGHTS ON. FAMILY MEMBER CAME, FOLLOWED TO GET CAR & PASSENGERS TO SAFETY. *TR

Electrical System
Filed Jun 21, 2009129,365 milesFL

2003 FORD CROWN VICTORIA HEADLAMPS SHUT OFF WHILE DRIVING ON INTERSTATE AT 70 MPH WAS TOLD BY FORD MOTOR COMPANY NO RECALL EXISTS FOR (LCM) UNIT {LIGHTING CONTROL MODULE} THAT IS DEFECTIVE AND HEADLAMPS CAN GO OFF AT ANYTIME & WILL NOT WORK IN MANUAL OR AUTOMATIC OPERATION POSITIONS, THIS COULD LEAD TO A SERIOUS ACCIDENT! *TR

Exterior Lighting
Filed Apr 24, 2009112,000 milesNH

WHILE DRIVING DOWN THE ROAD, WITH MY 10 MONTH OLD SON IN BACK, MY HEADLIGHTS TURNED OFF RANDOMLY AS I WAS GOING AROUND A SHARP CORNER, I SLAMMED MY BRAKES ON IN ORDER TO NOT GO OFF ROAD, BUT STILL ENDED UP WITH TWO TIRES OFF ROAD. I CANNOT DRIVE AT NIGHT, AND AFTER DOING RESEARCH FOUND THAT THERE IS A LIGHTING CONTROL MODULE ISSUE, THINKING THAT THIS IS A SAFETY HAZARD I FIGURED THAT FORD WOULD HAVE A RECALL ON IT, WENT ON THEIR SITE AND THEY SAID I DO NOT HAVE ANY RECALLS LISTED FOR MY CAR, AND THE REPAIR WILL COST ME 300+. *TR

Exterior Lighting
Filed Apr 22, 2009118,070 milesNC

I HAVE HAD THE HEADLIGHTS GO OUT WHILE DRIVING ON 3 OCCASIONS. IF I PULLED BACK ON THE FLASH TO PASS BRIGHT LIGHT LEVER, THE LIGHTS WOULD STAY ON AS LONG AS I HELD THE LEVER BACK. TURNING THE LIGHT SWITCH TO AUTO TO THE LEFT OR ALWAYS ON TO THE RIGHT DID NOT TURN THE LIGHTS BACK ON. STOP THE CAR SHUT IT OFF AND TURN BACK ON AFTER A MINUTE MAY START THE LIGHTS BURNING AGAIN. HEADLIGHTS IN THESE INSTANCES DID NOT STAY ON VERY LONG AFTER STARTING DOWN THE ROAD BUT STAYED ON TO COMPLETE THE TRIP AFTER SHUT OFF AND RESTART. *TR

Exterior Lighting
Filed Apr 21, 2009AZ

WHILE DRIVE THE CROWN VICTORIA I HEAR A CLICKING SOUND, THE HEADLIGHTS GOES OFF. IT DOES NOT COMES BACK ON I HAVE TO HOLD THE SWITCH ON BRIGHT LIGHTS TO SEE IN THE NIGHT WHEN THIS HAPPENS. I HAVE SEARCH ON LINE AND I NOTICE IT IS A CONSTANT PROBLEM THAT HAVE OCCURRED WITH OTHER CROWN VICTORIA DRIVERS. WHY DO WE HAVE TO PAY FOR HAVING THIS MALFUNCTION FIX WHEN IT IS A FACTORY FAULT? *TR

Exterior Lighting
Filed Mar 17, 2009160,000 milesOH

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS DIM WITHOUT WARNING. THE FAILURE HAS BEEN OCCURRING FOR APPROXIMATELY ONE MONTH. THE HEADLAMP CONTROL MODULE IS THE CAUSE OF THE FAILURE. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THE MODULE DUE TO MULTIPLE COMPLAINTS FOR THIS FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford Crown Victoria → · Every Crown Victoria year → · How the figures are calculated →