Owners filed 193 complaints about this vehicle with federal regulators, most often about the exterior lighting. It has been recalled 6 times.
When it fails
08017180,171 milesMedian miles at failure
160 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Exterior Lighting
74
1
0
0
Steering
32
1
0
0
Electrical System
14
1
0
0
Exterior Lighting › Headlights
10
0
0
0
Vehicle Speed Control
9
3
0
1
Engine
7
1
1
2
Seat Belts
4
0
0
0
Air Bags
4
1
0
2
Power Train › Driveline
3
0
0
0
Visibility
2
0
0
0
6 safety recalls
Part 573 reports
Exterior Lighting › Headlights15V861000
Filed Dec 22, 2015296,004 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Risk. A loss of headlights can reduce driver visibility and increase the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Steering › Rack and Pinion › Pinion Shaft14V704000
Filed Nov 5, 201436,888 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy. Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering13V385000
Filed Aug 29, 2013355,000 vehiclesFord Motor Company
Defect. Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy. Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa
Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Electrical System › 12v/24v/48v Battery › Cables05V518000
Filed Nov 9, 200598,836 vehiclesFord Motor Company
Defect. ON CERTAIN PASSENGER VEHICLES, THE BATTERY CABLE INCLUDES A FUSIBLE LINK THAT MAY CONTACT AND SUBSEQUENTLY CHAFE ON A #2 CROSS MEMBER ATTACHING BOLT.
Risk. THIS CONDITION MAY RESULT IN HEAT DAMAGE AND COULD LEAD TO A FIRE.
Remedy. DEALERS WILL INSPECT THE FUSIBLE LINK AND POSITION IT AWAY FROM THE CROSS MEMBER BOLT. IF THE FUSIBLE LINK HAS ALREADY CHAFED AND COPPER WIRES HAVE BEEN EXPOSED, THE FUSIBLE LINK WILL BE REPLACED. THE RECALL BEGAN ON NOVEMBER 18, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673, OR LINCOLN/MERCURY AT 1-800-521-4140.
Electrical System › Wiring › Interior/Under Dash05V206000
Filed May 9, 2005132,800 vehiclesFord Motor Company
Defect. ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.
Risk. IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.
Remedy. DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
What owners reported
Newest filings
Exterior Lighting
Filed Feb 25, 2026GA
The contact owns a 2005 Ford Crown Victoria. The contact stated that the headlights had become intermittently inoperable while driving at night. The contact personally replaced the fuses and undisclosed parts, per the information found online; however, the failure persisted. The odometer was inoperable. The dealer was contacted and informed that the vehicle had been previously repaired for the failure. The manufacturer was contacted, and a case was filed, but assistance was denied. The vehicle was not repaired. The failure mileage was unknown.
Seat Belts
Filed Sep 22, 2023MD
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production o
Exterior Lighting
Filed Aug 15, 2023MA
Safety recall for the LCM was repaired by lameroux Ford in Brookfield but the bypass was not preformed and the lcm is still acting up. Called and they want to charge me to look at the work they failed to do properly. Brought it to another mechanic who verified the LCM was not bypassed.
Steering
Filed Jun 7, 2023AR
Steering wheel hard to turn
Steering
Filed May 21, 2023MI
Power steering went out when I was driving and barely avoided a collision. Light went out another time when I was driving.
Electrical System
Filed Oct 10, 2022CA
Safety Recall 19S35b Processor Lighting cont was done on 3/22/2021on my working part. The original module was working fine. Now the new light module is faulty. Dealership took out part and tested it. Determined that is was faulty causing my lights to fail. Dealership and Ford has denied covering a replacement of the failed part. It would seem that the part should be still covered since it is a part that was part of a recall.
Exterior Lighting › Headlights
Filed Sep 19, 2022NY
The contact owns a 2005 Ford Crown Victoria. The contact stated that while operating the vehicle, the front headlights became inoperable creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle needed to be diagnosed. The contact was informed that the failure might not be related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Structure › Body
Filed Jan 19, 2022TX
Unknown the ride feels unsafe to travel around inn
Electrical System › Adas › Control Module
Filed Jul 28, 2021139,000 milesIN
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the exterior lights became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer and diagnosed that the Lighting Control Module (LCM) needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign number 15V861000 (Exterior Lighting). The manufacturer was notified of the failure. The failure mileage was approximately 139,000.
Steering
Filed Aug 27, 2020191,462 milesAA
DESPITE HAVING SUBJECT VEHICLE SERVICED BY A DEALERSHIP UNDER RECALL 13V385, THE LOWER INTERMEDIATE SHAFT DEVELOPED A CORROSION DEFECT AFTER FOUR YEARS WHEREIN IT BECAME DIFFICULT TO STEER THE VEHICLE AT LOWER SPEEDS AND A LOUD CLUNKING NOISE WAS AUDIBLE FROM WITHIN THE CABIN EVERY TIME THE TOP OF THE STEERING WHEEL PASSED THE 6 O'CLOCK POSITION. OWNER INVESTIGATED: UPPER UNIVERSAL JOINT AT THE BOTTOM OF THE LOWER INTERMEDIATE SHAFT WAS BEGINNING TO SEPARATE, SHIFTING OUT OF PLACE APPROXIMATELY 3/16THS OF AN INCH WHEN STEERING WHEEL WAS IN THE 6 O'CLOCK POSITION BEFORE SLAMMING BACK INTO PLACE CAUSING A LOUD 'CLICK' WHICH REVERBERATED INTO THE CABIN THROUGH THE STEERING COLUMN AND SOUNDING MUCH WORSE. VEHICLE WAS TAKEN TO RECALL SERVICING DEALERSHIP; RECALL 13V385 WAS ONLY WARRANTIED FOR 3 MONTHS OR 5000 KILOMETRES (3125 MILES). OWNER WAS CHARGED $888.31 CAD ($675.95 USD) FOR REPAIRS ON A RECALL PART EXPERIENCING THE SAME CONDITIONS FOR WHICH THE RECALL WAS ISSUED. OWNER CONTACTED MANUFACTURER CUSTOMER RELATIONS DEPARTMENT TO INQUIRE ABOUT RECALLED PARTS EXPERIENCING RECALL CONDITIONS, WAS ADVISED OF THE RECALL WARRANTY AND THAT PAID SERVICE RESULTS IN 2-YEAR, UNLIMITED MILEAGE WARRANTY.
Steering
Filed May 20, 2020126,021 milesNC
WHEN YOUR ON THE HIGHWAY SOMETIMES IT FEELS LIKE THE STEERING WHEEL FLOATS AWAY AND LIKE YOU ALREADY HAVE LOST STEERING CONTROLS BUT THEY COME BACK. I HAVE A SHEET FROM WHEN I GOT THE RECALL FOR THE HEADLIGHTS, THAT SAID 13R01 FOR THE STEERING COLUMN SHAFT. I HAVEN'T GOTTEN THAT FIXED OR REMEDIED SO I'M CONFUSED AS TO WHY IT SAYS THE WORK ORDER ISN'T OUTSTANDING. *TR
Exterior Lighting
Filed Jan 16, 2020138,000 milesIL
HEADLIGHTS GO OUT WHILE DRIVING
Exterior Lighting
Filed Oct 14, 2019190,000 milesAL
OUR VEHICLE, A 2005 CROWN VICTORIA USED TO TRANSPORT BLIND AND ELDERLY. VEHICLE WAS RECALLED UNDER CAMPAIGN #15S39 TO REPAIR A POTENTIALLY DEFECTIVE LIGHTING CONTROL MODULE. LIGHTS WERE WORKING PERFECTLY AT TIME OF RECALL. FORD DID NOT REPAIR OR REPLACE MODULE, BUT THEY INSTEAD BYPASSED A FUNCTION OF THE MODULE BY HACKING/SPLICING INTO THE ORIGINAL WIRING HARNESS AND ADDING AN EXTERNAL RELAY. TRULY A BAND-AID. NOW, LESS THEN A YEAR LATER. LIGHTS HAVE FAILED COMPLETELY. FORD TECHNICIANS BLAME FAULTY LIGHTING CONTROL MODULE. FORD REFUSES TO REPLACE MODULE, STATING THAT THE WARRANTY PART IS WORKING CORRECTLY, ONLY THE ORIGINAL (SUBJECT OF THE RECALL) PART HAS FAILED. AGAIN, FORD DID NOT ACTUALLY REPAIR THE CAR THE FIRST TIME, THEY ONLY BYPASSED THE LIGHTING MODULE. THERE IS ANOTHER RECALL ON THIS VEHICLE INVOLVING THE INTERMEDIATE SHAFT FOR THE STEERING COLUMN. I ASKED IF THEY PLAN TO 'FIX' IT BY SPLINTING WITH TWO POPSICLE STICKS AND RUBBER BANDS, THEN REFUSE TO HONOR THE REPAIR WHEN THE ORIGINAL SHAFT FAILS. THE CUSTOMER SERVICE REPRESENTATIVE FAILED TO RESPOND.
Seat Belts
Filed Sep 27, 2019182,000 milesMD
SEATBELT LATCH WILL NOT CONNECT AND THE GONG THAT REMINDS ME TO FASTEN IT KEEPS GOING OFF AS I DRIVE VERY DISTRACTING AND UNSAFE! FIRST NOTICED IT IN THE MORNING WHILE STARTING IT TO DRIVE IT TO WORK.
Exterior Lighting
Filed Aug 20, 2019164,000 milesWV
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RAMEY FORD PRINCETON (304-425-2128, LOCATED AT 498 COURTHOUSE RD, PRINCETON, WV 24740) WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.
Exterior Lighting
Filed Aug 18, 2019164,000 milesWV
WHILE DRIVING MY HEADLIGHTS GO COMPLETELY OFF. THE ONLY THING THAT WORKS ARE THE PARK LIGHTS. I PULL BACK ON TURN SIGNAL TO ENGAGE THE HIGH BEAMS. THIS IS THE ONLY WAY I CAN SEE. WHEN USING HIGH BEAMS OTHER DRIVERS ARE FLICKING THEIR LIGHTS AT ME BUT THERE IS NOTHING I CAN DO ABOUT IT. I'M SCARED I'M GOING TO WRECK. I DON'T GET OFF WORK UNTIL IT'S DARK & I'M AFRAID I'M GOING TO WRECK. IT HAPPENS WITH THE LIGHTS ON AUTOMATIC OR REGULAR. IT HAPPENS EVERYTIME I DRIVE AT NIGHT. IT'S GETTING WORSE EVERY NIGHT.
Exterior Lighting
Filed May 21, 201999,000 milesIL
I HAD MY LCM RECALL FIXED ON MY FORD CROWN VICTORIA AT 98,000 MILES, THE DAY I PICKED IT UP EVERYTHING SEEMED FINE, AND THEN I WENT TO USE MY AUTOMATIC HEADLIGHT AND THEY WERE STILL UN-OPERABLE. MY TAIL LIGHTS AND MY PARKING LAMPS ALSO DO NOT WORK AFTER THIS RECALL WORK ALSO. I HAVE TRIED GETTING THE FORD DEALERSHIP TO CALL ME BACK, AND I CAL EVERYDAY AND THEY TELL ME THEY WILL CALL ME THE NEXT DAY, AND STILL NOTHING. NOW MY CAR HAS 127,000 MILES ON IT AND THEY STILL HAVE NOT FIXED THE PROBLEM, AND FORD SAYS THAT IT'S OUT OF WARRANTY. HOW IS A 3,000 MILE RECALL WARRANTY EVEN REMOTELY A GOOD IDEA? I WORK 7 DAYS OF THE WEEK AND I HAD TO BUY ANOTHER GRAND MARQUIS TO DRIVE WHILE I WAIT FOR THESE SOB'S TO CALL ME AFTER ALL THIS TIME, I VERY RARELY DRIVE AT NIGHT AND WOULD HAVE NEVER NOTICED THIS IF I HAD NOT WENT OUT TO PICKUP MY FAMILY MEMBER AFTER 8PM.
Exterior Lighting
Filed Feb 5, 2019130,000 milesGA
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE WARNING INDICATORS ILLUMINATED FOR THE HEADLIGHTS. THE VEHICLE WAS SERVICED AT CAIN FORD LINCOLN (1039 N MAIN ST, CORNELIA, GA 30531, (706) 778-2121) PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE HEADLIGHT WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
Air BagsCrash2 injured
Filed Oct 26, 2018AR
TAKATA RECALL AIR BAGS DID NOT GO OFF IN THE ACCIDENT.WE HAVE PIC. AND ETC.BAD INJURYS
Electrical System
Filed Oct 24, 2018250,000 milesSC
MY HEADLIGHTS GOES OFF WHILE I'M DRIVING AND CLICKS OFF AND CLICKS BACK ON AND SOMETIMES WHEN I TURNED ON MY SIGNAL SWITCH ON THEY WILL CLICK BACK ON OR CLICK OFF OR I JUST HAVE TO WAIT FOR THEM TO COME BACK ON BUT I CAN HEAR WHEN IT CLICKS AND MY HEADLIGHTS COMES BACK ON
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 22, 2015. Source: NHTSA Office of Defects Investigation.