Owners filed 50 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 4 times.
When it fails
103000103,000 milesMedian miles at failure
37 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Steering
19
1
0
1
Engine
5
0
0
0
Air Bags
5
3
1
4
Vehicle Speed Control
4
0
0
0
Visibility › Defroster/Defogger/Hvac System
2
0
0
0
Service Brakes
2
1
0
0
Power Train
2
1
0
0
Unknown or Other
1
0
0
0
Tires › Tread/Belt
1
0
0
0
Structure › Body
1
0
0
0
4 safety recalls
Part 573 reports
Steering › Rack and Pinion › Pinion Shaft14V704000
Filed Nov 5, 201436,888 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy. Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering13V385000
Filed Aug 29, 2013355,000 vehiclesFord Motor Company
Defect. Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy. Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module07V183000
Filed Apr 26, 2007630 vehiclesFord Motor Company
Defect. CERTAIN PASSENGER VEHICLES EQUIPPED WITH ANTILOCK BRAKE SYSTEMS (ABS) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." THE FRONT AND REAR RIGHT SIDE BRAKE LINES MAY BE REVERSED AT THE ABS HYDRAULIC CONTROL UNIT.
Risk. THE BRAKES MAY NOT OPERATE AS INTENDED, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSPECT THE BRAKE LINE CONNECTIONS AND THE HYDRAULIC CONTROL UNIT AND REPOSITION THEM FREE OF CHARGE. THE RECALLBEGAN ON APRIL 27, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Visibility › Windshield06V440000
Filed Nov 15, 2006422 vehiclesFord Motor Company
Defect. CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING.' THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY.
Risk. IF THE WINDSHIELD IS NOT PROPERLY RETAINED TO THE VEHICLE, WIND NOISE, SQUEAK/RATTLES AND/OR WATER LEAKS MAY OCCUR. ALSO, LOSS OF WINDSHIELD RETENTION MAY REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL REPLACE THE WINDSHIELD FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 22, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
What owners reported
Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Aug 7, 2026275,000 milesTX
Odometer Fraud. The contact owns a 2007 Ford Crown Victoria. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 90,246 on June 22nd and at the time of registration, it was discovered that the mileage was 275,000. The contact performed a VIN search on VINverify.com and checked the service records. The Department of Motor Vehicles in Texas was contacted. The contact attempted to file a case with the local Police Department; however, the case was not accepted.
Air BagsCrash1 injured
Filed Apr 27, 2026AL
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
Power TrainCrash
Filed Sep 9, 2025CA
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
Steering
Filed Jul 16, 2025VA
The lower steering column bearing is coming apart I’ve called numerous dealers for them to tell me it’s not under recall but it’s a known issue and my car has only 130,000 miles
Steering
Filed Mar 22, 2022200,000 milesKY
The contact owns a 2007 Ford Crown Victoria. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn in either direction. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the steering column and rack and pinion were replaced. The contact noticed rust around the steering column. The contact stated that the failure was intermittent and occurred at various speeds. The contact was notified of a recall but was unaware of the Campaign number. The local dealer was contacted and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 200,000. Vin was not available
Steering
Filed Oct 30, 201999,450 milesDC
STEERING LOSS CONTROL, INTERMEDIATE SHAFT SNAPPED
Air Bags
Filed Apr 1, 2019TX
AIR BAG LIGHT STAYS ON. THERE BE SMOKE COMING FROM THE STEERING WHEEL WHEN DRIVING SOMETIME. AND THE AIR BAG LIGHT SOMETIMES FLASH ON AND OFF BUT NOW IT'S JUST ON AND NOT GOING OFF
Steering
Filed Mar 22, 201970,000 milesWA
UPPER AND LOWER STEERING SHAFT EXCESSIVE WEAR AND RUST BEYOND THE POINT THAT VEHICLE CAN NOT BE SAFELY DRIVEN. STICKY STEERING WHEEL FEEL ALL THE WAY FROM FULL LEFT TO RIGHT TURN, BACK AND FOURTH. WAS FIXED 2 YEARS AGO UNDER RECALL BY FORD AND THE NEWLY REPLACED PART ARE CORRUPTED OVER SAFE USE AGAIN.
SteeringCrash1 injured
Filed Mar 12, 2019154,000 milesNC
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. WHILE DRIVING OVER 50 MPH, THE STEERING WHEEL WOULD VIOLENTLY VIBRATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL AND THE VEHICLE STRUCK A GUARDRAIL AND ROLLED OVER TWICE. BOTH FRONTAL AIR BAGS DEPLOYED. THE CONTACT RECEIVED MEDICAL ATTENTION AND SUFFERED INJURIES TO THE RIBS AND RIGHT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE JUNK YARD. MIDWAY AUTO GROUP (1223 OLD US HWY 17 S, ELIZABETH CITY, NC 27909) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Air Bags1 injured
Filed Aug 9, 2018178,000 milesNY
ON7/30/18 I WAS EXITING A PARK LOT TAKING A RIGHT TURN AT APPROXIMATELY 5 TO 10 MPH AS I ATTEMPTED TO STEER STRAIGHT MY STEERING WHEEL BECAME FREEWHEELING AS I WAS NOT ABLE TO CORRECT ITS DIRECTION , I HIT A CURB . AT THIS POINT I FELT AND HEARD A LOUD BANG , WHICH TURNED OUT TO BE THE AIRBAG DEPLOYING . I RECEIVED SEVERAL LACERATIONS AND CONTUSIONS ALMOND WITH A HEAD INJURY /CONCUSSION . AFTER I HAD VEHICLE TOWED TO FORD DEALER SHIP DID I BECOME AWARE THAT THERE HAD BAD A RECALL ON THE STEERING SHAFT AND BEARING FAILURE . AT NO TIME DID I EVER RECEIVE ANY CORRESPONDENCE INDICATING A RECALL . I'M VERY CONFUSED AS TO HOW AN AIR BAG WOULD DEPLOY WITH OUT ANY CONTACT WITH ANY OBJECT AND AT SUCH A SLOW SPEED .
Air BagsCrash1 injured
Filed Aug 2, 2018168,000 milesNY
TL* THE CONTACT OWNED A 2007 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CONTINUED TO TURN. THE DRIVER WAS UNABLE TO STEER THE VEHICLE AND CRASHED INTO A CURB, WHICH CAUSED THE DRIVER SIDE AIR BAG TO DEPLOY. THE DRIVER SUSTAINED HEAD, FACE, NECK, AND BACK INJURIES ALONG WITH ARM BURNS THAT WERE CAUSED BY THE AIR BAG DEPLOYMENT. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE LOCAL DEALER (JACK BYRNE FORD, 1003 HUDSON RIVER RD., MECHANICVILLE, NY) WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
Unknown or Other
Filed Feb 5, 2018MS
TAKATA RECALL. .I WANTED TO KNOW IF MY VEHICLE WAS ONE THAT NEEDED STEERING COLUMN REPLACE. MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service Brakes
Filed Oct 4, 2017PA
ABS BRAKES/BRAKE FLUID. WHEN I APPLY MY BRAKES ON A HILL, STEEP SLOPE, AND ESPECIALLY WHILE TURNING THE STEERING WHEEL, THE BRAKES WILL START TO MAKE A MECHANICAL NOISE AND WILL ALMOST START TO LOOSE THE BRAKES, CAUSING THE PEDAL TO SLIP CLOSER TO THE FLOOR. THE STEERING IS ALSO VERY LOOS AND FEELS LIKE THERE S AN EXTREME PLAY IN THE WHEEL OR A MISSING PIN OF SOME SORT
Steering
Filed May 19, 201720,000 milesAZ
STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT. MORE NOTICEABLE OVER BUMPS. SHOP BEGAN INSPECTION AND FOUND UPPER INTERMEDIATE SHAFT HAD NEARLY SEPARATED FROM LOWER SHAFT. IF SHAFT HAD INDEED SEPERATED, CAR WOULD HAVE BEEN UNCONTROLLABLE. FORD HAS OPEN RECALL ON THE ISSUE, VEHICLE WAS INSPECTED FOR THIS ISSUE ABOUT 2 YEARS AGO AND SAID TO HAVE NO ISSUE AT TIME, BUT THE ISSUE MENTIONED IN THE RECALL HAS INFACT OCCURRED. HAD TO PAY TO FIND REPLACEMENT STEERING COLUMN.
Power Train
Filed Aug 7, 2016230,000 milesAR
DOES THE FORD CROWN VIC HAVE RECALL OR POWER TRAIN LIGHT
Exterior Lighting
Filed Jun 8, 2016116,000 milesME
MY HEADLIGHTS WON'T SHUT OFF. I HAVE TO DISCONNECT THE BATTERY. I KNOW THAT THEY HAVE HAD RECALLS FOR THE LIGHTING CONTROL MODULE IN THE PAST AND THAT'S THE PROBLEM WITH MY CAR. THE LIGHT SWITCH, WORKS THE WAY IT SHOULD.
Structure › Body
Filed Sep 23, 201565,000 milesMD
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE PAINT STARTED CHIPPING ON THE VEHICLE AND THE RESIDUE FROM THE PAINT WAS AFFECTING THE VISIBILITY TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Steering
Filed Dec 1, 2014138,000 milesNY
ON 3/5/14, OWNER BROUGHT THE VEHICLE, A 2007 FORD CROWN VICTORIA POLICE, TO AN AUTHORIZED FORD DEALER WHO COMPLETED FACTORY RECALL 13S08 THAT CALLED FOR REPLACING STEERING SHAFT ASSEMBLY. ON 11/30/14, WHEN TURNING AT APPROXIMATELY 10 MPH, THE STEERING BECAME VERY STIFF REQUIRING EXCESSIVE PHYSICAL FORCE TO TURN THE WHEEL. A COLLISION WITH A POLE WAS BARELY AVOIDED. STEERING HAS REMAINED STIFF AND SLUGGISH DESPITE CHECKING POWER STEERING LEVELS AND TIRE PRESSURE FOR PROPER INFLATION. OWNER CONSIDERS THE VEHICLE TO BE UNSAFE TO DRIVE AT THIS POINT.. THE CONSUMER STATED FORD ISSUED ANOTHER RECALL TO ADDRESS THE IMPROPER REPAIRS DONE UNDER THE FIRST RECALL. HOWEVER, HE WAS INFORMED HIS VEHICLE WAS NOT INCLUDED. UPDATED 06/29/15.*JB UPDATED 12/22/2015*JS
Visibility › Defroster/Defogger/Hvac System
Filed Nov 23, 201439,600 milesMD
HAD TO REPLACE THE CLIMATE CONTROL HEAD AND THE TEMPERATURE BLEND DOOR ACTUATOR ON A VEHICLE WITH ONLY 39,600 MILES. *TR
Air BagsCrashFire1 injured1 killed
Filed Jul 30, 2014252,000 milesMI
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 20 MPH, THE PASSENGER SIDE OF THE VEHICLE T-BONED BY ANOTHER VEHICLE, THAT RAN A STOP SIGN. THE DRIVER SIDE AIR BAG PARTIALLY DEPLOYED. THE CONTACT SUSTAINED A FRACTURED RIB, BRUISED LUNGS, AND CONTUSIONS ON THE HEAD. THE PASSENGER SEATED IN THE REAR WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 252,000. UPDATED 8/28/14*CN THE CONSUMER STATED THE AIR BAG CAUGHT FIRE. UPDATED 09/18/14
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 5, 2014. Source: NHTSA Office of Defects Investigation.