2003 Ford Crown Victoria complaints

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 215,000.

I WAS DRIVING HOME LATE ONE NIGHT AND THE LIGHTING MODULE WENT OUT LEAVING US OUT IN THE COUNTRY WITH NO LIGHTS. WE WERE JUST DRIVING DOWN A WINDING COUNTRY ROAD. NO STREET LIGHTS, NO WAY TO SEE. WE MANAGED TO GET HOME HOURS LATER. ON 9/22/15 I HAD THE CAR LOOKED AT BY MY MECHANIC AND HE REPLACE THE LIGHTING MODULE FIXING THE PROBLEM. MECHANIC SAID THERE WAS A 15 YEAR WARRANTY ON THIS UNIT AND FORD NEW OF THIS PROBLEM. HE SAID I SHOULD GET REIMBURSED FOR THE PART. ON CONTACTING FORD THEY WILL NOT HONOR THE COST OF THE UNIT EVEN THOUGH IT HAS NOT BEEN 15 YEARS BECAUSE I DID NOT BRING IT TO FORD. THEY ALSO CLAIMED THEY HAVE SENT 2 NOTICES TO MY ADDRESS WHICH IS NOT TRUE. I HAVE LIVED IN THE SAME PLACE FROM BEFORE PURCHASING THE CAR BRAND NEW. 2 ISSUES TO ADDRESS IS #1, THE CLAIMED 15 YEAR WARRANTY NOT HONORED THEY REPORTED TO THE GOVERNMENT AND #2, THE CLAIM OF SENDING OUT LETTERS THAT THEY DO NOT SEND. PLEASE HELP RESOLVE THIS LIGHTING ISSUE AND MONITOR FORDS CLAIM TO SEND OUT LETTERS. *TR

2003 CROWN VICTORIA 57000 MILES. MY CROWN VICTORIA WAS MANUFACTURED AT THE ST THOMAS ASSEMBLY PLANT DURING TIME FRAME IN QUESTION IN REGARDS TO RECALL NUMBER 04S16. AT 57000 MILES IT DEVELOPED A NOTICEABLE NOISE AND VIBRATION EMANATING FROM THE REAR DIFFERENTIAL. UPON INSPECTION THE AXLES WERE SHOWN TO BE WORN SEVERELY. FORD HAS RECALLED "ONLY POLICE AND FLEET" CROWN VICTORIA DUE TO THERE "SEVERE" USE AND HAS DEEMED ALL OTHER MODELS BUILT ON THE SAME ASSEMBLY LINE, WITH THE SAME DEFECTIVE PARTS UNWORTHY OF ATTENTION. THIS IS A BLATANT DISREGARD FOR CONSUMER SAFETY, THE THE GENERAL PUBLIC. THE PARTS ARE KNOWN, AND HAVE SHOWN TO BE DEFECTIVE IF PLACE UNDER HEAVY LOAD. THIS RECALL SHOULD BE EXTENDED TO ALL CROWN VICTORIA MODELS, NOT JUST P70,P71,P72 AS THEY ALL USE THE SAME EXACT AXLE SHAFT.

SEVERE SAFETY ISSUE WITH NO RECALL . . I DRIVE A 2003 FORD CROWN VICTORIA. AS YOU CAN SEE IT'S 13 YEARS OLD. ABOUT 6 MONTHS AGO DRIVING AT NIGHT MY HEADLIGHTS WENT OUT. I PULLED OVER AND JUGGLED THE LIGHT SWITCH ON & OFF. THEY CAME BACK ON. IN THE FOLLOWING MONTHS IT OCCURRED MORE AND MORE OFTEN. PLAYING WITH THE SWITCH DID NOTHING. ONE NIGHT ON I-295 IT HAPPENED AGAIN. ON AN INTERSTATE, WITH AN EXIT 7 MILES AWAY. A SITTING TARGET TO BE HIT AND KILLED. SLOWLY GOT HOME. NEXT DAY TOOK IT TO REPAIR MY SHOP. A COMPUTER THAT CONTROLS ALL LIGHTS WAS DEFECTIVE. SO I ASKED HIM TO REPAIR IT. "NO NEED" JUST TAKE IT TO YOUR FORD DEALER. THEY HAD ISSUED A WARRANTY FOR THIS COMPUTER FOR 15 YEARS. REMEMBER THE CAR IS 13 YEARS OLD. REPLACED. NO COST. SO EVEN THOUGH IT WAS A MAJOR SAFETY PROBLEM, THEY SAID NO NEED FOR RECALL WITH THE 15 YEAR WARRANTY.. THAT MEANS THEY HAD A SAFETY PROBLEM.. HOW MANY PEOPLE DIED? HOW MANY PAID FOR A COSTLY REPAIR? THE AUTO COMPANY WINS AGAIN. NO RECALL ISSUED. MILLIONS $ SAVED. LETS HEAR IT FOR HONEST REPAIR SHOPS ! [XXX] [XXX] JACKSONVILLE FL. 32246 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

SPARK PLUG BLEW OUT OF CYLINDER #6 AND RUINED COIL-ON-PLUG ALONG WITH IT. I HAD TO TAKE IT TO A MECHANIC AND THEY USED A TIME-SERT KIT TO RETHREAD THE CYLINDER SPARK PLUG WALL AND REPLACED ALL PLUGS WITH FACTORY PLUGS. I REPLACED THE SPARK PLUGS MYSELF 6 MONTHS BEFORE THE INCIDENT USING AFTERMARKET PLUGS AND IT RAN FINE FOR ABOUT 5,000 MILES UNTIL A PLUG BLEW OUT....UPDATED 09/22/15 *BF UPDATED 10/13/2015*JS

DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850). REPAIRED IT FOR $694.57 DOLLARS. POLICE AND FLEET CROWNVICS WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16. DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK. FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER. IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL? SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL? YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE. JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS? I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN. THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS. *TR

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR PASSENGAR SIDE OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

THREW A SPARK PLUG ON INTERSTATE. HAD TO HAVE IT TOWED TO NEAREST FORD DEALER AND REPAIRS WERE OVER $400 PLUS A RENTAL CAR TO GET HOME. I UNDERSTAND THIS IS A PROBLEM WITH FORD ENGINES. NOT GOOD FOR OLDER PEOPL TRAVELING ALONE AND OUT OF TOWN BY 3 HOURS. THIS NEEDS TO BE FIXED. *TR

WAS DRIVING ON HIGHWAY GOING ABOUT 65 WHEN THE LIGHTS HEADLIGHTS TURNED OFF. TOOK YTO ELECTRICAL MECHANIC SAID IT WAS A BAD HEADLIGHT MODULE . WAS TOLD FORD HAD A RECALL ON THIS. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT FLUID WAS LEAKING UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE INTAKE AIR MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/30/14*LJ THE CONSUMER STATED THE ENGINE AIR MANIFOLD CRACKED AND THE THERMOSTAT ASSEMBLY FAILED ON THE DRIVER'S SIDE. UPDATED 05/27/2015 *JS

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN THE STEERING WHEEL, THE STEERING SHAFT BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

THE ENGINE LIGHT CAME ON THE DASH AND THE CAR STARTED TO SLOW AND SPUTTER AS LIKE IT WAS OUT OF GAS , WHEN I HAD MY MECHANIC LOOK HE FOUND THE INTAKE TO THE MANIFOLD WAS SHATTERED ( THE PLASTIC PART THAT THE HOES GRIPS ONTO . I WAS COMING HOME FROM WORK IT WAS COLD AND THE CAR JUST STOPS WORKING AS THE LOSS OF THE FLUID FROM THE INTAKE SPRAYED ALL OVER THE MOTOR,BELT,HOOD,ELECTRICAL AND THE MOTOR LOCKED UP AS I WAS TRYING TO COST TO THE PULL OFF AS IT WAS A MAJOR TRAFFIC AREA . THE MANIFOLD INTAKE BROKE !!! IN NEW YORK " *TR

I WAS ON VACATION COMING HOME AND THE CAR STARTED TO PULL THEN LET GO AND THE ENGINE LIGHT CAM ON THEN CAR LOCKED UP ON THE HIGH WAY FEW SECONDS LATTER THEIR WAS THICK WHITE SMOKE COMING FROM THE HOOD OF THE CAR AND THREW THE VENTS INSIDE THE CAR. I TURNED THE HAZARD LIGHTS ON AND GOT OUT OF THE CAR ON A HEAVY HIGH WAY THE CAR SMOKED FOR ABOUT 20-40 MINUTES, AFTER IT FADED I OPENED THE HOOD TO FIND THE ( MANIFOLD INTAKE ) BROKE SPRAYING THE COOLANT ALL OVER THE ENGINE AND ELECTRICAL UNDER THE HOOD OF THE CAR. I SEE ONLINE THEIR HAS BEEN OTHER COMPLAINTS AND FORD FIXING THEM ONLY IN THE HOTTER STATES AS I LIVE IN NY BUT WAS IN TEXAS WHEN THIS HAPPENED. ALSO WHEN THIS HAPPENED I HAD NO PLACE TO PULL OFF THE ROAD AS I WAS IN CONGESTED TRAFFIC / BUSY HIGHWAY - I AM LUCKY I DIDN'T GET HIT BY A CAR. FORD MOTOR COMPANY I KNOW YOU KNOW OF THE ISSUE !!! *TR

I JUST PURCHASED THIS VEHICLE AND NOTICED WHILE PUMPING FUEL, IT WAS LEAKING FROM A TUBE LOCATED UNDER THE DRIVER SIDE REAR WHEEL. FUEL LEAKS OUT EVERYTIME I REFUEL. THIS IS A FIRE HAZARD AND HOPE THE MANUFACTURER CAN FIX THIS PROBLEM SINCE IT SEEMS TO BE A PROBLEM ON OTHER SAME YEAR CROWN VIC'S. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 50 MPH, THICK WHITE SMOKE STARTED EMITTING FROM THE FRONT END OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

I TOOK CAR INTO MILLER FORD, PROVO AFTER RECEIVING RECALL, THEY SAID SWITCH WAS DEFECTIVE. AFTER 4 MONTHS OF NO COMMUNICATION CALLED AND THEY BLAMED FORD, CALLED AND COMPLAINED TO FORD, CASE# [XXX],SAID WOULD GET CALL DIST. MGR. WITHIN 48 HOURS NO CALLS. PROBLEM HEADLIGHTS GO OUT WHILE DRIVING. SIX WEEKS AGO WHILE DRIVING ON DARK ROAD LIGHTS WENT OUT AS A CHILD RAN ACROSS STREET WHILE TRAVELING 45MPH, ALMOST HIT CHILD. THIS IS A SAFETY RECALL THAT FORD IS NOT HANDLING IN A TIME MANNER GIVEN THE SAFETY DEFECT. MAYBE DOT CAN GET THESE NEEDED REPAIRS ORDERED IN A TIMELY MANNER, OR IS A CLASS ACTION LAWSUIT NEEDED TO BRING A NEGLIGENT, UNCARING MANUFACTURER TO DO THE RIGHT THING. IT IS SAD THEY DO A DANGEROUS RECALL THEN FAIL TO FOLLOW THROUGH, I GUESS I CANNOT BUY FROM ANOTHER AMERICAN CAR MANUFACTURER, HAVE 7 OTHER FORDS, BUT PLANNING TO SELL THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WIFE TRIED TO TURN HER HEADLIGHTS ON AND THEY WOULD MOT GO ON. ALL OTHER EXTERIOR LIGHTS WERE LIT. SHE TRIED SEVERAL TIMES , BUT THEY WOULD NOT COME ON. SHE DROVE HOME USING HER HIGH BEAMS, AS THEY WERE THE ONLY ONES FUNCTIONING. SHE WORKS 125 MILES AWAY AND BROUGHT THE CAR HOME ON THE 23RD. TODAY, THE 26TH, WAS THE FIRST TIME I HAVE HAD TO LOOK AT THEM. I TRIED THEM AND THERE IS NEITHER LOW BEAMS OR HIGH BEAMS NOW. ONLY HIGH BEAMS IN THE "FLASH TO PASS" MODE, WHERE YOU PULL THE TURN SIGNAL ARM BACK. WHILE RESEARCHING THE PROBLEM ONLINE, I CAME ACROSS A LOT OF SIMILAR COMPLAINTS ALL SUGGESTING THE LCM BEING DEFECTIVE OR BROKEN. I ALSO FOUND THIS COMMENT IN PLACE OF AN ACTUAL RECALL BY FORD: "4/172014 *****CUSTOMER SATISFACTION PROGRAM 14N01.... CHECK IT OUT, LIGHTING CONTROL MODULE WILL BE REPLACED OR REIMBURSEMENT MADE IF ALREADY HAD DONE!!!!*****. I WOULD LIKE TO KNOW ABOUT THIS PROGRAM. WE HAVE HAD A DOZEN FORDS SINCE 19984 AND THERE ARE FOUR IN OUR YARD RIGHT NOW. IT SEEMS WE HAVE BEEN LOYAL CUSTOMERS A LONG TIME AND WOULD LIKE A REPAIR DONE THAT IS NOT AN ISOLATED PROBLEM, BUT A VERY DANGEROUS ONE IF THE LIGHT GO OUT WHILE DRIVING.IF THIS IS NOT A RECALL, IT SHOULD BE. BY THE WAY, HAD THE LIGHT SWITCH REPAIRED ON A 1989 CROWN VIC I OWNED AND THE SWITCH WAS MELTED BECAUSE IT WASN'T HEAVY DUTY ENOUGH IN THE WIRING. PROBABLY A RECALL, BUT DIDN'T KNOW ABOUT IT. THANK YOU FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A HUMMING NOISE NEAR THE REAR DRIVER'S SIDE TIRE AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR DRIVER'S SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 131,989.

DRIVING FROM WALMART AND MY HEADLIGHTS WENT OUT WHEN I TURNED MY LEFT DIRECTIONAL NOW AFTER 10 MINS OF HAVING HEADLIGHTS ON THEY TURN OFF ON THEIR OWN. I HAD THIS CAR FOR ALMOST 1 YEAR. *JS

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AXLE SHAFT FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT HAD TO USE THE HIGH BEAM. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, BOTH HEADLIGHTS INTTERMITTENLY AND INDEPENDENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

REAR AXLES AND BEARINGS ON 2003 - 2011 FORD CROWN VIC POLICE VEHICLES. *TR

SUDDEN HEADLIGHT FAILURE AT NIGHT ON FREEWAY. REPEATED INTERMITTENT HEADLIGHT FAILURES. THIS IS A VERY DANGEROUS AND POTENTIALLY FATAL FLAW IN THE LIGHTING CONTROL MODULE (LCM). AFTER REVIEWING SIMILAR COMPLAINTS ONLINE IT SEEMS THAT THIS PART IS DEFECTIVE AND OVERHEATS CAUSING FAILURE. IT IS EXPENSIVE TO REPAIR AND FORD OFFERS NO ASSISTANCE ASIDE FROM SELLING AN EXPENSIVE REPLACEMENT PART WHICH HAPPENS TO BE THE SAME DEFECTIVE PART AS WAS ORIGINALLY INSTALLED.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE STEERING SHAFT WAS CORRODED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

HEADLIGHTS RANDOMLY QUIT WORKING FOR EXTENDED PERIODS OF TIME. I HAD A MECHANIC INSTALL A NEW LCM (LIGHTING CONTROL MODULE) AND THE LIGHTS NOW WORK BUT IT HAS CAUSED OTHER WIRING PROBLEMS. *TR

I SAW SIMILAR REPORTS OF THIS FAILURE AND DECIDED TO ADD TO THE # OF COMPLAINTS, AS I EXPERIENCED THIS, TOO. UPON ACCELERATION UP A HILL, AIR FLOW THROUGH VENTS (A/C OR HEAT) WOULD STOP AND GO TO DEFROST, THEN RETURN AFTER CAR BEGAN "CRUISING" AGAIN. OVER TIME, AIR FLOW DEFAULTED TO ALWAYS BEING DEFROST. (I HAD HEARD THAT THIS DEFAULT POSITION UPON FAILURE WAS A SAFETY MANDATE.) WITHOUT A RECALL, THE COST WAS FULLY MINE, SO I CONSIDERED ALTERNATIVES. A DEALER SERVICE FOR THIS PROBLEM (REPLACE THE DASHBOARD'S ELECTRONIC AUTOMATIC TEMPERATURE CONTROL UNIT OR "EATC") WOULD HAVE BEEN MEGABUCKS (I HEARD $800 FOR THE UNIT, ITSELF) FOR PARTS AND LABOR. A REBUILT EATC BY MAIL ORDER (REBUILD MINE OR SWAP FOR MINE) WOULD HAVE BEEN $250-400 FOR THE PART ALONE. THE PROBLEM IS FAILED ORIGINAL O-RINGS ON THE VACUUM ACTUATORS WITHIN THE EATC; NOT A DEALER-OFFERED REPAIR. I REPAIRED IT MYSELF. I ORDERED 5/52" ID X 9/32" OD SILICONE O-RINGS (4 NEEDED, 1 FOR EACH ACTUATOR) AND REPLACED THEM ON THE NOZZLE OF EACH VACUUM ACTUATOR, REASSEMBLED AND REMOUNTED THE ACTUATORS, RECONNECTED THE VACUUM HOSES AND REINSTALLED THE EATC UNIT INTO THE DASHBOARD. AFTER MORE THAN 3 YEARS, THE EATC NOW CONTINUES TO OPERATE PROPERLY. COST OF PARTS (O-RINGS, SILICONE SPRAY AND DIELECTRIC GREASE) WAS ABOUT $30 AND 1 1/2 HOURS OF MY TIME. IT APPEARS TO BE AN EXTREMELY COMMON PROBLEM WITH A SIMPLE, ALBEIT VERY EXPENSIVE, CORRECTION, IF DONE BY THE DEALER. *TR

AFTER DARK, WHILE DRIVING ON A DIVIDED STATE HIGHWAY, THE HEADLIGHTS UNEXPLAINABLE TURNED OFF, BUT RETURNED AFTER A COUPLE OF MINUTES OF TURNING THE HEADLIGHT SWITCH ON AND OFF, AND ACTIVATING THE HIGH BEAMS. OVER THE FOLLOWING MONTH, THEY WOULD SOMETIMES FAIL TO COME ON WHEN I TURNED ON THE SWITCH, BUT WOULD COME ON AFTER A FEW MINUTES OF SWITCH JIGGLING, HIGH-BEAM INDICATOR CLICKING AND ROAD VIBRATION. (HIGH BEAMS WOULD, HOWEVER, ACTIVATE IF I HELD THE LEVER BACK AS IF TO FLASH THEM.) THEY ALSO CONTINUED TO FAIL WHILE DRIVING. UNABLE TO FIND A RECALL, AND NO KNOWLEDGE THAT THIS WAS A COMMON PROBLEM, I WAS GOING TO REPLACE THE HEADLIGHT SWITCH. HOWEVER, AFTER RESEARCH, I BECAME AWARE THAT THIS IS A COMMON PROBLEM. THE CAUSE IS A FAILED HEADLIGHT RELAY IN THE LIGHT CONTROL MODULE ("LCM") UNDER THE DASHBOARD, WHICH IS NOT A DEALER SERVICEABLE PART. DEALER REPAIR OF THIS COMMON PROBLEM (SEE THE OTHER COMPLAINTS TO NHTSA) CONSISTS OF REPLACEMENT OF THE ENTIRE LCM PLUS LABOR COSTS. I REPAIRED THE PROBLEM BY REMOVING THE LCM AND REPLACING THE RELAY (APPROXIMATELY $6 FOR THE PART) ON THE PRINTED CIRCUIT BOARD. PROBLEM IS NOW SOLVED - FOR ME. THESE HEADLIGHT RELAYS APPEAR TO BE LACKING IN DURABILITY, NOT DESIGNED FOR EXTENDED OPERATION. *TR

STEERING THE VEHICLE BECAME HARD WHEN MAKING TURNS, AS IF THE POWER STEERING WAS NOT OPERATING. AFTER MAKING TURNS, THE WHEELS DID NOT STRAIGHTEN BY THEMSELVES, AND TURNING THEM BACK HAD TO BE DONE MANUALLY, AS IF NO POWER STEERING WAS INSTALLED ON THE VEHICLE AND IT WAS STANDING STILL. I SEE THAT THE RECENT RECALL IS ONLY FOR 2005-2001 CROWN VICTORIAS (AND SIMILAR PANTHER PLATFORM VEHICLES), BUT THIS FAILURE ALSO OCCURRED MY 2003. A VIEW UNDER THE HOOD SHOWED THAT THE STEERING COLUMN UNIVERSAL JOINTS, LOCATED IN 2 PLACES ON THE SHAFT, WERE RUSTED AND DRY. AFTER FIRST APPLYING SILICONE SPRAY TO LOOSEN THEM UP (WHICH RELIEVED THE APPEARANCE OF POWER STEERING FAILURE), I APPLIED VERY GENEROUS AMOUNTS OF LITHIUM GREASE TO BOTH JOINT LOCATIONS. THE PROBLEM HAS BEEN CORRECTED, BUT POSSIBLY ONLY TEMPORARILY IF THE SHAFT ACTUALLY NEEDS TO BE REPLACED LIKE ON THE 2005-2011 VEHICLES. I REPORT THIS TO SHOW THAT THE PROBLEM MAY BE LARGER THAN ONLY WITHIN THE SELECTED RANGE OF VEHICLES. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING SHAFT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000. *JB

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING SHAFT WAS CORRODED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. *JB

HEATING AND DEFROST FAILED. FORD SERVICE CO WANTED A $1000 TO LOOK AT IT. I DIDN'T HAVE THEM LOOK AT IT. NOW, I ONLY DRIVE IT IN THE SUMMER MONTHS. THIS VEHICLE HAS AN ORIGINAL 70,000 MILES ON IT AND NOW THE HEADLIGHTS ONLY WORK INTERMITTENTLY. IN 2010 I HAD TO HAVE THE GAS TANK REPLACED. I HAVE READ SEVERAL REPORTS ON 2003 CROWN VIC WITH THE SAME PROBLEMS. I LIVE IN THE SOUTH, LOTS OF RAIN AND HUMIDITY. DEFROST IS A MUST AS WELL AS HEADLIGHTS. I DO NOT UNDERSTAND WHY FORD IS GIVING THE OPTION TO AS TO WHETHER OR NOT THEY WILL FIX THEIR DEFECTS OR PASS THEM ON TO THE CONSUMER. I HAVE A 1995 NISSAN, 140000 MILES. THE BODY IS FALLING APART, BUT THE ENGINE RUNS LIKE A SEWING MACHINE AND ALL THE ELECTRICAL WORKS, EVEN THE WINDOWS. MADE IN THE USA... SAD. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION) AND WAS TOLD THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT ONLY THOSE VEHICLES BEING UTILIZED AS POLICE CRUISERS WERE ELIGIBLE FOR REPAIRS UNDER THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY USED AS A POLICE CRUISER. THE CONTACT THEN SPOKE WITH THE MANUFACTURER, WHO STATED THAT THEY WOULD HAVE TO SIDE WITH THE DEALER ALTHOUGH THE SPECIFICS WERE NOT LISTED IN THE RECALL. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

THIS WAS THE SECOND TIME MY LIGHTS WENT OUT AND WOULDN'T COME BACK ON. I HAD TO DRIVE HOME FROM THE ER AFTER MY DAD WAS ADMITTED HOLDING MY HIGH BEAMS ON. VERY DANGEROUS. THEN THEY WENT OUT AGAIN THIS MORNING ON THE WAY TO WORK I LEAVE AT 230 AM AND AGAIN I HELD MY HIGH BEAMS ON TO DRIVE TO WORK. I CALLED FORD THEY NOTED MY COMPLAINT. YEA NO HELP!!!!! *TR

LAST TUESDAY, I DROVE FROM SAN JOSE BACK TO ORANGE COUNTY AT 9:00PM AND WHEN I DROVE ON 152 EAST FREEWAY AROUND 9:30PM-10PM SUDDENLY MY HEADLIGHT TURN OFF AT THE CURVE THAT MAKE ME ALMOST FALL DOWN THE HILL. I'M REALLY SCARE AND MY WIFE HAD BEEN CRYING BECAUSE THERE IS NO STREET LIGHT AND I TURN MY CAR FOLLOW THE REFLECT THINGS ON THE ROAD TO KEEP MY CAR ON DRIVING RIGHT THEN BRAKE AND PULL OVER ON THE SIDE OF THE HILL. AFTER THAT HAPPENED I DO SOME RESEARCH AND FIND OUT SO MANY FORD CROWN VICTORIA HAVE THIS DEFECT I WONDER WHY THE FORD COMPANY LOOK THE PEOPLE LIFE IS CHEAP LIKE THAT, THEY SUPPORT TO KNOW THIS ISSUE AND HAVE TO RECALL TO FIX THIS PROBLEM. THERE IS SOME ONE, SOME LAW PROTECT US BY THAT, PLEASE ADVISE ME WHAT SHOULD I DO WITH THAT. THERE IS NO PROBLEM TO FIX THIS ISSUE BUT THE THINGS IS VERY EXPENSIVE AND THE FORD HAVE NO RIGHT TO THIS TO ME AND MY FAMILY. MY CAR IS 2003 FORD CROWN VICTORIA LX, MY SUGGESTION IS WHOEVER OWN THE CROWN VICTORIA SHOULD SIGN THE LAW SUIT TO SUE THEM IF NOT ONE DAY YOU, YOUR WIFE AND YOUR KIDS WILL FALL OUT OF THE MOUNTAIN THEN IT'S TOO LATE. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TR

DRIVING ALONG INTERSTATE WHEN HEADLAMPS WENT OFF. APPARENTLY THIS IS A KNOWN ISSUE WITH SEVERAL REPORTS BOTH TO NHTSA AND MISC ONLINE SOURCES. OTHER LIGHTS WORK AS EXPECTED. HEADLAMPS WORK SOMETIMES AND SOMETIMES NOT. CLEARLY THIS IS A SAFETY ISSUE THAT COULD HAVE A POTENTIALLY DEVASTATING RESULT. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS DURING NIGHT HOURS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000. THE DEALER RECOMMENDED REPLACING THE LIGHTING CONTROL MODULE AT A COST OF$ 500 PLUS LABOR. UPDATED 04/24/13

HEADLIGHTS FAILED FOR THE SECOND TIME ON THIS VEHICLE!!! RAN OFF ROAD IN PITCH DARK. *TR

INVESTIGATED REAR END NOISE. BOTH AXLES HAVE EXTREME WARE . BEARING FAILURE. AND MUST BE REPLACED. FORD RECALLED ONLY POLICE AND COMMERCIAL P70 P71 AND P72 BY ORDER OF NHTSA. FORD NEW ALL MODELS EXPERIENCED THIS FAILURE AS IDENTIFIED IN TSB 030505A ISSUED 3-5-03. MY FORD CV A P74 MODEL WAS MADE 11-05-02. ONLY A SILENT RECALL. AND NOT NOW HONORED AFTER NORMAL WRTY EXPIRES. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS FAILED AND WOULD NOT RE-ILLUMINATE. THE CONTACT HAD TO LEAVE THE VEHICLE SITTING OVERNIGHT AND THE FOLLOWING DAY, THE LIGHTS STILL WOULD NOT ILLUMINATE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 95,343. UPDATED 11/29/12*LJ THE CONSUMER STATED TWO LATER, THE LIGHTS CAME BACK ON. THE LIGHTS WORKED FINE UNTIL NOVEMBER 7, 2012. HE STATED HE HAD TO PULL AND HOLD THE PASSENGER HIGH BEAM FLASH ARM IN ORDER TO DRIVE HOME. THE LIGHTS CAME BACK ON THE NEXT THE DAY, WHEN THE VEHICLE WAS STARTED. UPDATED 11/29/12

WHILE DRIVING AFTER DARK THE HEADLIGHTS TURNED THEMSELVES OFF. THE DASH SWITCH WAS SET ON AUTO SO I CHANGED IT MANUAL BUT NO EFFECT. I DROVE WITH THE HEADLIGHT FLASH SWITCH PULLED IN ORDER TO GET HOME. THE LIGHTS WILL CYCLE BACK ON AND THEN OFF AGAIN WITHOUT ANY INPUT FROM ME. WHEN THE LIGHTS ARE OFF IT DOESN'T MATTER WHAT POSITION THE DASH SWITCH IS SET ON. THIS IS A DEFINITE SAFETY ITEM AND SHOULD BE A RECALL BY FORD MOTOR COMPANY. FOR ME TO HAVE A SHOP FIX THIS ITEM WILL COST AROUND $500.00. I FEEL THIS SHOULD BE COVERED BY FORD. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT NOTICED A ROARING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION:REAR) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL SPLIT WHERE THE RIM CONNECTED TO THE CENTER OF THE WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V279000 (WHEELS), BUT THE MANUFACTURER INFORMED HIM THAT THE RECALL ONLY APPLIED TO THE MODELS THAT WERE BEING USED AS POLICE VEHICLES. THE CONTACT STATED THAT THE INFORMATION WAS NOT INDICATED IN THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 180,000.

HAVE BEEN DRIVING THE CAR BACK AND FORTH TO WORK UNDER NORMAL CONDITIONS. THEN REALIZED THE CAR HAD A FLAT, THEN TOOK TO THE LOCAL TIRE SHOP. WHERE THEY INFORMED ME THE TIRE WAS FINE, BUT THE WHEEL HAD SPLIT AT THE CONNECTION WELD(MAKING IT NO GOOD). FOUND OUT FORD HAD A RECALL, I WENT TO MY LOCAL FORD DEALER WHERE THEY EXPLAINED IT WAS A DEFECT AND WOULD BE REPLACED IF IT WAS A CURRENT POLICE VEHICLE. WHERE IT IS NOT CAUSE I OWN IT, THEY SAID THEY CAN NOT PERFORM THE RECALL. NOW TELL ME HOW AM I NOT ANYMORE IMPORTANT THAN OUR POLICE OFFICIALS? MY FAMILY IS AT SAFETY RISK, ALONG WITH MYSELF, AND OTHERS ON THE ROAD, BECAUSE THE WHEEL COULD SPLIT AND CAUSE AND ACCIDENT! SO TELL ME WHY WONT FORD STAND BEHIND THERE RECALLED PRODUCT? *TR