2001 Ford Crown Victoria

Routine

Owners filed 53 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 7 times.

Not among the Ford Crown Victoria years to avoid. Which Ford Crown Victoria years to avoid →

Most common 2001 Ford Crown Victoria problems

11 of the 53 complaints (21%) are about the engine.

ComponentReportsCrashesFiresInjuries
Air Bags › Frontal · airbags5
402
Steering4
100
Fuel System, Gasoline › Storage › Tank Assembly · fuel system4
110
Engine and Engine Cooling › Engine · engine4
000
Vehicle Speed Control · throttle and acceleration3
100
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes3
103
Engine3
000
Suspension › Front › Control Arm › Lower Ball Joint2
000
Steering › Steering Wheel/Handle Bar2
000
Seat Belts2
001

7 safety recalls

Part 573 reports
Steering15E082000
Filed Oct 6, 20151,767 vehiclesDorman Products, Inc.

Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters USA

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Fuel System, Other › Storage › Tank Assembly03V472000
Filed Nov 6, 20034,218 vehiclesFord Motor Company

Defect. ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Risk. IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Fuel System, Gasoline › Storage › Tank Assembly02I003000
Filed Oct 15, 2002350,000 vehiclesFord Motor Company

Defect. IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Risk. SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy. FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

Seat Belts › Front › Buckle Assembly01V227001
Filed Jul 16, 20011,400,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.

Risk. IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy. DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Air Bags › Frontal › Sensor/Control Module-inactive00V412000
Filed Dec 6, 200016,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.

Risk. IN SOME CASES, LESS THAN THE INTENDED LEVEL OF PROTECTION IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL INSPECT THE RCM AND CRASH SENSORS AND, IF NECESSARY, REPLACE THEM.

Air Bags00V270000
Filed Sep 13, 200018,500 vehiclesFord Motor Company

Defect. CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.

Risk. THIS CONDITION COULD RESULT IN PERSONAL INJURY.

Remedy. DEALERS WILL REPLACE THE RCM IN THESE VEHICLES. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

All 7 campaigns on file, newest first.

What owners reported

Newest filings
Steering
Filed Aug 18, 2021NJ

The vehicle drift back-fourth while driving on highway. Excessive play in steering wheel,

Steering
Filed Nov 26, 2019194,000 milesOH

THE STEERING SHAFT IS CREAKING WHEN YOU TURN AND ALOTTA PLAY IN THE STEERING SOUNDS LIKE IT'S ABOUT TO SNAP IT HAPPENS IN THE CITY AND HIGHWAY WHEN I TURN OR BEAR LEFT OR RIGHT THE PIC THE SHAFT THING ON THE LEFT IS A PICTURE OF THE PART HAPPENS WHEN I'M IN MOTION AND EVEN WHEN I'M STATIONARY AND I TURN THE STEERING WHEEL HAS NOT CAUSED A WRECK YET BUT FEELS LIKE IT WOULD IF THAT PART BRAKES.

Electrical System
Filed Apr 27, 2016MS

WHEN AT A TRAFFIC LIGHT STOPPED AND THE AIR CONDITIONING IS ON HIGH THE TURN SIGNALS PERIODICALLY RAPIDLY FLASH. THE AUDIBLE CLICKING OF THE TURN SIGNALS CLICKS FAST AS WELL. THE BULBS ARE NOT BLOWN. IT HAPPENS RANDOMLY OR IT DOES HAPPEN.

Engine
Filed Jun 30, 2015122,197 milesGA

THE INTAKE IS PLASTIC HAS AN CRACK AND LEAK ANTIFREEZE

Engine
Filed Jan 15, 2015AR

WHILE DRIVING THE CAR, I LOST POWER AND HAD TO PULL OVER, UPON CHECKING UNDER THE HOOD, WE CAME TO THE CONCLUSION THAT THE INTAKE MANIFOLD (WHICH IS PLASTIC) GOT TO HOT WHICH CAUSED ANTIFREEZE TO LEAK OUT. I ENDED UP HAVING TO HAVE IT TOWED TO MY HOUSE WHICH IS WHERE IT HAS SET SINCE. *TR

Engine
Filed Apr 10, 2013PA

THIS HAPPENS AT ANY SPEED: WHILE DRIVING DOWN THE ROAD IT WILL SHUT OFF NUMEROUS TIMES, YOU HAVE TO LET IT SIT FOR A FEW MINUTES AND THEN START IT BACK UP, THIS WILL HAPPEN NUMEROUS TIMES WHILE DRIVING IT. ALSO, IF YOU DON'T DRIVE IT FOR 2 DAYS, IT WILL RUN THE BATTERY DEAD. *TR

Vehicle Speed Control
Filed Sep 21, 201136,570 milesPA

WHILE PULLING INTO A PARKING LOT THE CAR ACCELERATED AND I MISSED A PARKED CAR AND WAS ABLE TO STOP. I WAS GOING ABOUT 5MPH AND IT ACCELERATED VERY FAST NOT SURE MPH BUT IT WAS SCARY. I HAPPENED SEPT. 14, 2011. *TR

Steering
Filed Jul 30, 2011180,000 milesSC

WHILE DRIVING CAR ON 7-25-2011 STEERING BEGAN TO WONDER, CONTINUOUS BATTLE. 2001 CROWN VIC PT71, HAS ALWAYS DONE THIS SINCE DATE OF. *TR

Engine and Engine Cooling › Engine
Filed Oct 27, 2010162,000 milesCA

2001 FORD CROWN VICTORIA ON A STEEP HILL BLEW OUT THE #1 SPARK PLUG FROM IT'S CYLINDER. THE EJECTED SPARK PLUG HAD BEEN INSTALLED MORE THAN A YEAR PRIOR, WITH NO PREVIOUS PROBLEMS. THE VEHICLE WAS NO LONGER DRIVABLE. *TR

Electrical System
Filed May 12, 2010150,000 miles00

AFTER A RAIN MY 2001 FORD CROWN VIC LEAKED THROUGH THE WIPERS INTO THE GEM CAUSING FAILURES OF MOST ELECTRICAL SYSTEMS AND UNWANTED ELECTRICAL ACTIVITY. *TR

Air Bags › Frontal
Filed Oct 10, 2009AZ

ARE AUTO AIRBAGS WARRENTIED BY THE GOVERNMENT?*TR

Tires
Filed Sep 22, 200839,000 milesNY

TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE VEHICLE HAS CORDOVAN CENTRON TIRES. THE CONTACT STATED THAT ONE OF HIS TIRES WAS LOW ON AIR PRESSURE. HE NOTICED THAT THE SIDEWALL WAS CRACKED AND THE STEEL CORD WAS VISIBLE. HE RETURNED TO WHERE THE TIRES WERE PURCHASED, STRAUSS AUTO. THE MANAGER REFUSED TO INSPECT THE TIRE AND STATED THAT IT WAS A MANUFACTURER DEFECT. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER; HOWEVER, THE MANAGER DID NOT WANT TO GIVE HIM THE MANUFACTURER'S NUMBER. THE CONTACT CANNOT LOCATE THE NUMBER TO CALL AND INQUIRE ABOUT THE TIRE. THE SERIAL NUMBER OF THE TIRE IS 1805. THE TIRE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.

Seat Belts1 injured
Filed Sep 13, 200820,000 milesUT

FRONT PASSENGER SEAT BELT RETENTION DEVICE WOULD NOT RELEASE RESULTING IN SQUEEZING OF CHILD WRAPPED UP IN SEAT BELT. THE SEAT BELT HAD TO BE CUT WITH A KNIFE TO GET CHILD OUT OF SEAT BELT. EVEN WITH THE BUCKLE UNLATCHED. NO MEDICAL TREATMENT WAS NECESSARY BUT, CHILD WAS SEVERELY TRAUMATIZED AS THE SEAT BELT WAS SQUEEZING HER SO TIGHT THAT THE ADULTS TRYING TO FREE HER COULD BARELY GET A FINGER BETWEEN HER AND THE SEAT BELT. *TR

Fuel System, Gasoline
Filed Jun 19, 2008120,000 milesGA

TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE CONTACT STATED THAT HE WORKED FOR A COMPANY THAT HAD SIX CROWN VICTORIAS AND ONE FORD MUSTANG. THE GASKET HAD TO BE REPLACED ON THE FUEL TANK FROM THE FILLER PIPE. WHEN HE FILLED THE VEHICLE WITH GASOLINE, FUEL WOULD LEAK OUT ON TOP OF THE HOT EXHAUST. THE CONTACT NOTICED A TREND AND THE COMPANY REPLACED THE GASKETS ON SEVEN VEHICLES. HE IS CURRENTLY WAITING FOR THE PART FOR THE SEVENTH VEHICLE, WHICH IS ON BACKORDER AT EVERY DEALER IN ATLANTA. HE HAS NOT CONSULTED THE MANUFACTURER. THE CURRENT MILEAGE WAS 120,457 AND FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Vehicle Speed Control › Cruise Control
Filed Mar 10, 200880,000 milesNJ

TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN OCTOBER OF 2007 AND IMMEDIATELY CALLED THE DEALER. THE DEALER INFORMED HIM THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE; HOWEVER, THEY DEACTIVATED HIS WIRING HARNESS. HE RECEIVED A NEW NOTICE IN MARCH OF 2008 STATING THAT THE PARTS WERE AVAILABLE. HE CONTACTED THE DEALER AND THEY STATED THAT HE WOULD HAVE TO PERSONALLY ORDER THE PARTS IF HE WANTED HIS VEHICLE REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,650. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 14, 200781,000 milesWI

TL*- THE CONTACT OWNS A 2007 FORD CROWN VICTORIA, AND WHILE MAKING A LEFT HAND TURN AT 5 MPH THE BALL JOINT ON THE FRONT DRIVER'S SIDE FELL OFF. THE CONTACT TOOK VEHICLE TO THE DEALER, AND THEY REPLACED BOTH FRONT BALL JOINTS. THE FAILURE MILEAGE WAS AT 81,000 MILES. *AK

Engine and Engine Cooling › Engine
Filed Jun 23, 2006166,000 milesMD

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

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 19, 2006NY

2001 CROWN VICTORIA DEFECTIVE LOWER BALL JOINTS, POSSIBLY BECAUSE OF NO GREASE FITTING ON BALL JOINTS TO DO NORMAL MAINTENANCE LUBE. *TS *JB

Vehicle Speed Control › Accelerator Pedal
Filed Jul 18, 2005NC

DT: CONTACT STATED WHILE STARTING THE VEHICLE IT REVVED. WHEN PLACING THE VEHICLE INTO DRIVE IT DID THIS ALMOST CAUSING AN ACCIDENT. THE SERVICE DEALER DID SOME REPAIRS TO THE VEHICLE, BUT IT DID NOT REMEDY THE PROBLEM. AT FIRST IT WOULD DO THIS WHEN THE VEHICLE WAS COLD, BUT THE SERVICE DEALER REPLACED AN IAC VALVE. CURRRENTLY IT DOES IT WHEN THE VEHICLE IS HOT OR COLD. *AK

SteeringCrash
Filed Oct 16, 2003CA

THE STEERING WHEEL WANDERS FROM LEFT TO RIGHT WHILE DRIVING ON THE HIGHWAY. DRIVER TOOK VEHICLE TO THE DEALERSHIP,BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. DRIVER HAD AN ACCIDENT LAST MONTH DUE TO THIS PROBLEM. BUT HE WAS ABLE TO CONTROL THE VEHICLE TO SAFETY, THERE WERE NO PHYSICAL INJURIES NOR FATALITIES TO REPORT. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 17, 200315,455 milesNY

THE CONSUMER WAS CONCERNED ABOUT THE GAS TANK SHIELD BEING INSTALLED IN POLICE VEHICLES AND NOT REGULAR CONSUMER VEHICLES. *MR THE FUEL TANK SHIELD WAS INSTALLED AT THE CONSUMER'S EXPENSE. *TT *JB

Exterior Lighting › Headlights
Filed Jun 2, 2003CA

WHILE TRAVELING ON THE HIGHWAY HEADLIGHTS WILL COME ON INTERMITTENTLY. *AK

Engine and Engine Cooling › Engine
Filed May 22, 200313,799 milesFL

CAR WAS PURCHASED 9/10/01. FIRST PROBLEM OCCURRED IN APRIL 2002. CAR HAS AN INTERMITTENT MISS. DEALERSHIP COULD NOT FIND PROBLEM. IN AUGUST 2002 CAR BEGAN SHUTTING DOWN WHILE DRIVING. THIS PROBLEM HAS CONTINUED AND HAS HAPPENED AT ALL DIFFERENT SPEEDS. CAR HAS BEEN INTO DEALERSHIP SERVICE CENTER A TOTAL OF 7 TIMES AND EACH TIME THEY COULD NOT REPLICATE THE PROBLEM. THIS IS A SAFETY PROBLEM SINCE WHEN THE CAR SHUTS DOWN THE POWER STEERING AND BRAKES ARE JUST ABOUT USELESS. *NLM

Engine and Engine Cooling › Engine
Filed Apr 16, 200380,000 milesSC

THERE WAS A CRACK IN THE INTAKE MANIFOLD, WHICH CAUSED ANTI-FREEZE TO LEAK. *JB CONSUMER WAS TOLD THAT THE INTAKE MANIFOLD'S PLASTIC WATER JACKET FAILED HE WAS ALSO TOLD THAT THE RECALL FOR THIS CONDITION ONLY COVERED POLICE VEHICLES. *TT

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 5, 2003AZ

THIS VEHICLE IS EQUIPPED WITH THE SAME FUEL TANK WHICH HAS BEEN RECALLED FOR POLICE VEHICLES ONLY. THE CONSUMER BELIEVES ALL CROWN VICTORIA'S SHOULD BE RECALLED, NOT JUST THE POLICE FLEETS. *NLM

Visibility › Windshield Wiper/Washer › Motor
Filed Dec 20, 2002793 milesMI

WINDSHIELD WIPERS FAILED WHILE DRIVING IN INCLEMENT WEATHER. THE WIPER FAILURE RESULTED IN REDUCED VISIBILITY. THE VEHICLE HAS BEEN TAKEN TO THE DEALER THREE TIMES BUT THEY HAVE BEEN UNABLE TO ALLEVIATE THE PROBLEM. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST OF THE VEHICLE. *NM

Fuel System, Other › Storage
Filed Nov 26, 2002KY

CONSUMER CALLED COMPLAINING ABOUT HAVIING PROBLEMS WITH THE GAS TANK. ALSO STATED THAT HE KNOWS THAT THERE IS PROBLEMS WITH THIS VEHICLE. DEALER WAS NOT CONTACTED AT THE TIME THIS PHONE CALL WAS DONE. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 5, 2002OK

THE VEHICLE FUEL TANK HAS A FUEL LEAK. CONSUMER STATES AFTER FILLING TANK WITH FUEL, ALL THE FUEL LEAKED BACK OUT OF THE TANK. PLEASE PROVIDE MORE DETAILS. TS

Suspension › Rear
Filed Sep 3, 200226,060 milesKY

THE VEHICLE EXPERIENCED VIBRATIONS AND NOISE IN REAR NEAR THE DRIVESHAFT. *AK *NLM

Air Bags › FrontalCrash1 injured
Filed Jul 24, 2002SC

IN A FRONTAL COLLISION AT A HIGH SPEED NONE OF THE AIR BAGS DEPLOYED ON IMPACT.*AK CONSUMER WAS INJURED.*JB

Electrical System › Ignition1 injured
Filed Jun 26, 2002HI

WHILE ATTEMPTING TO PULL INTO A PARKING STALL, VEHICLE COMPLETELY SHUT DOWN AND STOPPED ABRUPTLY. WOULD NOT RESTART, DOOR LOCKS COULD NOT BE ENGAGED. DRIVER WAS THROWN INTO STEERING COLUMN CAUSING BRUISING. CAR WAS TEST DRIVEN TWO DAYS LATER AND WAS WORKING PROPERLY. BATTERY TERMINALS CHECKED - NOTHING APPEARS LOOSE.*AK

Fuel System, Gasoline › Storage › Tank AssemblyCrashFire
Filed Jun 18, 2002AZ

WE ARE CONCERNED TO DRIVE OUR CROWN VIC BECAUSE OF THE ALLEGED FUEL TANK PROBLEMS. WE LIVE IN PHOENIX, AZ, AND IN THE PAST THREE YEARS FOUR POLICE OFFICERS HAVE BEEN EITHER KILLED OR SEVERLY INJURED DUE TO COLLISIONS THAT RESULTED IN THE FUEL TANK CATCHING FIRE. WE WOULD LIKE TO KNOW WHAT FORD MOTOR CO. PLANS TO DO ABOUT THIS. IS OUR CROWN VIC SAFE TO DRIVE? IF NOT, WHAT DO WE NEED TO DO? IF WE RETROFIT THE GAS TANK RIGHT NOW, WE WILL VOID OUR WARRENTY. WE ARE IN A QUANDRY AS TO WHAT TO DO.*AK

Vehicle Speed ControlCrash
Filed May 19, 2002MI

ON ONE OCCASION IT ACCELERATED WHILE DRIVING AT ABOUT 70 MPH AND HAD TO BE TURNED COMPLETELY AND RESTARTED AND THE PROBLEM WAS CURED NO ACCIDENT HAPPENED AT THAT TIME. THE SECOND TIME IT OCCURRED WHEN DRIVING INTO A PARKIING LOT, AND IT ACCELERATED AND RAN INTO A GUARD POST. TIME. THE SECOND TIME TURNING INTO A PARKING LOT AND IT. *AK

Steering › Hydraulic Power Assist › Pump
Filed Apr 29, 2002GA

DRIVEBELT COMES OFF WHEN GOING THROUGH STANDING WATER CAUSING LOSS OF STEERING AND ENGINE OVERHEATING. PULLEY SYSTEM DOES NOT HOLD BELT ON. NO INJURIES OR FATALITIES. *AK

Vehicle Speed Control
Filed Mar 8, 2002GA

CONSUMER STATES HE WAS IN A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED, BOTH FEET WERE ON THE BRAKE, HOWEVER THE VEHICLE WOULD NOT STOP RESULTING IN CRASHING INTO THE RIGHT REAR QUARTER PANEL OF ANOTHER VEHICLE. *SLC

Engine and Engine Cooling › Cooling System
Filed Dec 4, 2001WA

WHEN DRIVING ON RAINY DAYS WATER GETS INTO VEHICLE/ WATER PUMP PULLS, CAUSING IT TO THROW FAN BELT, AND LOSE CONTROL OF POLICE CAR. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER AND MILEAGE FOR VEHICLE, AND ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Cooling System
Filed Nov 30, 2001WA

FORD HAS ISSUED SSM #15158, BUT YOU HAVE TO HAVE A FAILURE BEFORE YOU CAN FIX. THIS IS A PROBLEM WITH A FLEET OF POLICE CARS. WE NEED TO FIX THE PROBLEM UP FRONT. *AK

Seat Belts › Front › AnchorageCrash1 injured
Filed Nov 13, 2001MI

CONSUMERS VEHICLE WAS INVOLVED IN A FRONTAL CRASH WHILE TRAVELING APPROXIMATELY 45 TO 50 MPH, UPON IMPACT FRONTAL AIR BAGS FAILED TO DEPLOY, SHOULDER BELT FAILED TO RESTRAIN DRIVER, DRIVER EXPERIENCED MUSCLE PAINS IN NECK/SHOULDER, AND BACK AREAS, INSURANCE COMPANY CONCLUDED THE AIR BAG SHOULD HAVE DEPLOYED.*AKCONSUMER STATED MANUFACTURER AND DEALER ARE NOT WILLING TO ASSIST IN FINDING OUT WHY THE RESTRAINT SYSTEM FAILED, CONSUMER STATED THE PASSENGER SIDE AIRBAG DID DEPLOY, HOWEVER THE DRIVER SIDE DID NOT.*JB

Air Bags › FrontalCrash
Filed Oct 31, 2001MO

WHILE TRAVELING BETWEEN 10 TO 20 MPH VEHICLE WAS DRIVEN OFF THE ROAD, AND FRONT OF VEHICLE STRUCK A TREE, CAUSING DAMAGE TO FRONT END AND FRAME. PASSENGERS AIR BAG DEPLOYED, BUT DRIVERS AIR BAG FAILED TO DEPLOY. NO DETERMINATION HAS BEEN MADE AS TO THE REASON FOR THIS FAILURE. *AK *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 16, 2001MD

WHILE DRIVING IN THE RAIN AND TRYING TO STOP THE ABS BRAKE FAILED,THE VEHICLE TO SKIDDED AND CAUSED ACCIDENT.

Equipment › Other › Labels
Filed Aug 6, 2001MD

DOOR LABEL AND OWNERS MANUAL DOES NOT GIVE A TIRE PRESSURE. CONSUMER CONTACTED FORD COMPANY, BUT THEY REFUSED TO GIVE INFORMATION. TOLD CONSUMER TO CONTACT GOODYEAR. PLEASE PROVIDE FURTHER DETAILS.*AK

Steering › Steering Wheel/Handle Bar
Filed Jul 16, 2001SC

WHEN CONSUMER DRIVES AT SPEEDS ABOVE 45 MPH, THE STEERING WHEEL WILL START TO SHAKE. ALSO, STEERING FEELS LOOSE. *AK THE ARBITRATION BOARD RULED THAT FORD SHOULD BUY BACK THE VEHICLE. *JB

Seat Belts
Filed Jul 4, 2001MI

ON 2001, FORD MADE THE SEAT BELT ANCHOR ACTUALLY A PART OF THE SEAT. NORMALLY THE ACHOR COMES FROM THE SIDE OF THE SEAT,NOW IT COMES OUT OF THE SEAT. THE CHANGE HAS CAUSED A LOSS OF SPACE FOR LARGER INDIVIDUALS, ESPECIALLY POLICE OFFICERS. THE BELT ACHOR ENDS UP COMING BEHING THE GUN HOLSTER, MAKING IT IMPOSSIBLE TO BUCKLE THE SEAT BELT.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 4, 2001DC

WHILE TRAVELING ENGINE WOULD STALL WITHOUT ANY INDICATION. PLEASE PROVIDE FURTHER INFORMATION.*AK

Tires › Tread/Belt
Filed Jun 4, 2001WA

PE00 020; CONSUMER WAS TRAVELING ABOUT 35MPH ON HIGHWAY AND HEARD A NOISE. WAS ABLE TO PULL OVER TO SHOULDERS, AND NOTICED THAT LEFT REAR TIRE TREAD SEPARATED FROM RIM. FIRESTONE, AFFINITY, P22560S. *AK

Service Brakes, Hydraulic › Foundation Components
Filed May 31, 2001MD

CONSUMER WAS IN AN ACCIDENT DUE TO BRAKES LOCKING UP, IN THE ACCIDENT THE DRIVER SIDE AIR BAG EXPERIENCED NO DEPLOYMENT. *SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed May 17, 2001NY

CONSUMER STATES TAXI WAS PARKED IN FRONT OF RESIDENCE, AT ABOUT 3:00AM VEHICLE CAUGHT FIRE AND WAS TOTALED, POSSIBLE ENGINE FAILURE. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 10, 2001MD

THE CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE WHEN THE ABS LOCKED WHILE TRYING TO STOP, THE CONSUMER BELIEVES THE ABS NEVER PULSATED AND RESULTED IN AN ACCIDENT, ALTHOUGHT THE DRIVERS SIDE OF THE VEHICLE SUSTAINED MAJOR DAMAGE ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. *YH

Exterior Lighting › Turn Signal › Switch
Filed Apr 30, 2001OR

ROTARY SWITCH HAS SEVERAL FUNCTIONS FOR OPERATING INTERIOR LIGHTS AND HEADLIGHTS. CONSUMER DISCOVERED THAT WHILE DRIVING WITH HEADLIGHTS ON AND PUSHING SWITCH IN TO TURN THE INTERIOR LIGHTS ON, HEADLIGHTS WENT OFF. NO INFORMATION CONCERNING THIS IS MENTIONED IN OWNER MANUAL. *AK *SLC

Steering › Steering Wheel/Handle Bar
Filed Apr 26, 2001CA

THE STEERING WHEEL MAKES NOISE, THE DEALER ADJUSTED IT. NLM

Complaints 1-50 of 53, newest first, reproduced as filed.

Across model years

Worst on record: 1992
YearComplaintsRecallsFiresDeathsAssessment
201123200Routine
201012200Routine
200944220Routine
200850331Fatalities reported
200750411Fatalities reported
200653301Fatalities reported
2005193621Fatalities reported
2004138340Routine
2003249740Above average
200258530Routine
2001 — this page53720Routine
2000851020Routine
1999134841Fatalities reported
19981191060Routine
199728811150Above average
199627612164Fatalities reported
199525012110Above average
19941927142Fatalities reported
19931829114Fatalities reported
19923109243Fatalities reported
199155450Routine
199043370Routine

Compare every Crown Victoria year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 6, 2015. Source: NHTSA Office of Defects Investigation.