DEALERSHIP WAS UNABLE TO PERFORM THE STEEL WHEEL RECALL 03V279000 REPAIRS FOR ALMOST 10 MONTHS BECAUSE THE PARTS WERE ON BACK ORDER.*AK
2003 Ford Crown Victoria complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
DEALERSHIP HASN'T BEEN ABLE TO PERFORM THE STEEL WHEEL RECALL 03V279000 REPAIRS FOR ALMOST 10 MONTHS BECAUSE THE PARTS WERE ON BACK ORDER.*AK
WHILE DRIVING AT ANY SPEED FRONT SEAT MOVED BACK AND FORTH. ALSO, SPEEDOMETER FAILED. DEALERSHIP URGED CONSUMER TO CALL AND FILE A COMPLAINT. *AK
1) REAR AXLE WHEEL SEAL LEAK, REAR AXLE "PLAY" 2) AXLE GROOVES AND VEHICLE STABILITY AND HANDELING (DRIVEABILTY) PROBLEMS, BRAKES COATED WITH GREASE CAUSING BRAKE PREFORMANCE ISSUES. *AK 3) AXLE AND BEARINGS REPLACED
1) LACK OF POWER/ENGINE STOPS 2) FUEL PUMP FAILURE 2003 MODELS 20% FAILURE RATE AS OF TODAY (10 OF 49 UNITS) 3) REPLACE FUEL PUMP, ONE UNIT ON IT'S SECOND REPLACEMENT. *AK
PREMATURE BEARING AND AXLE WEAR. IF NOT REPAIRED AXLE MAY BREAK. THIS WAS FOUND ON 7 OF 8 CARS CHECKED. CARS BUILT 02-04-03. MILEAGE 29278 TO 40559.*AK
CONSUMER RECEIVED RECALL NOTICE PERTAINING TO HIS RIMS, BUT HAD DIFFICULTY GETTING THE RECALL WORK PERFORMED. *PH ONE OF THE VEHICLE'S RIMS WERE LEAKING. THE CONSUMER CONTACTED THE DEALER ABOUT THE RECALL BUT WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. SEVERAL MONTHS LATER THE CONSUMER CALLED ABOUT THE RIMS AND WAS GIVEN AN APPOINTMENT. WHEN THE CONSUMER ARRIVED AT THE DEALER THEY CLAIMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE DEALER ALSO STATED THAT IF THE CONSUMER WANTED THE RIMS REPLACED HER WOULD HAVE TO PAY FOR IT. (RECALL NUMBER 03V279000). *NM
FOUR 2003 FORD CROWN VICTORIA POLICE CRUISERS WERE INSPECTED AND MECHANIC FOUND THREE OUT OF FOUR HAD DAMAGED AXLES. *PH THE PROBLEM WAS WITH THE REAR AXLES. ONE OUT THE AXLES WAS SAID TO HAVE DAMAGE TO THE POINT THE VEHICLE WASN'T DRIVABLE. THE UNIT HAD 25,300 MILES ON IT. THE DEALER MADE REPAIRS. *SC *JB
FAILURE OCCURRED TWICE. THE SECOND TIME THE BRAKES FAILED TO COMPLETELY STOP THE VEHICLE, CONSUMER COLLIDED WITH ANOTHER VEHICLE. *PH *MR
I WAS APPROACHING A TRAFFIC LIGHT AT APROX. 25 MPH. WHEN I APPLIED THE BRAKES, THE CAR DID NOT SLOW DOWN. I AGAIN APPLIED THE BRAKES AND THERE WAS A LOUD SCREECHING NOISE AS IF I HAD SLAMMED ON THE BRAKES..WHICH I HAD NOT DONE. THE CAR CONTINUED TO ROLL FORWARD EVEN THOUGH I HAD THE BRAKE PEDAL FULLY ENGAGED.*AK
2003 CROWN VIC POLICE INTERC. POLICE CAR HAD ITS TIRE RIM REPLACED BY FORD 9/2003, NEW RIM DATED 8/1/2003 WAS FOUND TO HAVE A 12 INCH CRACK ON THE CIRCUMFERENCE OF THE RIM WHICH CAUSED THE TIRE TO DEFLATE. NUMBERS ON THE RIM WERE 16X7 J T DOT K4 34 080103.*AK
MY CONCERN IS FOR THE 2003 FORD POLICE CROWN VICTORIA (POLICE INTERCEPTOR) PROGRAM 03M03 WHICH IS CONCURRENT WITH SAFETY RECALL 03S05. THEY BOTH INVOLVE INSPECTION AND REPLACEMENT OF CRACKED RIMS. HOWEVER, THE 03M03 DOES NOT ADDRESS THE PROBLEM. IT ONLY EXTENDS THE WARRANTY. BOTH CONCURRENT CAMPAIGNS DESCRIBE THE SAME SYMPTOMS (REPEATED SLOW AIR LEAK, NIBBLE IN STEERING, DIFFICULTY IN BALANCING TIRES AND RAPID AIR LOST). HOWEVER, AFTER CONTACTING MY LOCAL FORD DEALER AND FORD MOTOR COMPANY, I WAS TOLD THE RIMS WOULD NOT BE INSPECTED AT MY REQUEST. I WOULD HAVE TO PAY FOR THIS WITH CITY OF RICHMOND FUNDS. FORD STATES "THAT ONLY A SMALL PERCENTAGE OF STEEL WHEELS MANUFACTURED FROM SEPTEMBER 23, 2002 THROUGH APRIL 22, 2003 WILL BE AFFECTED BY THIS CONDITION" . I FEEL A FAILURE THAT COULD OCCUR DURING A HIGH SPEED PURSUIT IS NOT ACCEPTABLE. FORD ALSO SAYS IN THE 03S05 SAFETY RECALL THAT RAPID AIR LOSS MAY AFFECT VEHICLE CONTROL , POSSIBLY RESULTING IN AN ACCIDENT.....PERSONAL INJURY OR POSSIBLE DEATH. PLEASE ADVISE ME CONCERNING THE ACTION TO TAKE WITH THESE RIMS. WE (CITY OF RICHMOND), ARE NOT AN ISOLATED CASE. MARK SCHULTZ FLEET MAINTENANCE TRAINING & QUALITY ASSURANCE CITY OF RICHMOND, VIRGINIA . *JB
FOIA REQUEST ALL DOCUMENTS, COMPLAINTS, DEFECT INVESTIGATIONS, RECALLS, SERVICE BULLETINS, ETC RELATING TO NHTSA'S INVESTIGATION INTO THE POWER TRAIN ASSEMBLY, AXLE SHAFT OF THE 2003 FORD CROWN VICTORIA, NHTSA NO: PE 04010, ES HAVE NO RECORDS. (NAR) *LA *CB *JB
MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR HAS FIVE WHEELS THAT HAVE THE AFFECTED DATE CODE STAMPED ON THEM THAT INDICATE THEY ARE DEFECTIVE. THE LOCAL DEALER SERVICE WRITER TELLS ME THAT THEY DO NOT NEED REPLACING IF THEY ARE NOT LEAKING AIR. AM I SUPPOSED TO WAIT UNTIL I AM STRANDED OR INVLOVED IN AN ACCIDENT BEFORE FORD WILL REPLACE THE RIMS? *AK
PROBLEM: THE REAR SWAY-BAR AND SWAY-BAR HOUSING ARE DAMAGED. APPARENTLY, THE INITIAL PROBLEM OCCURRED IN THE SWAY-BAR HOUSING, CAUSING EXCESS STRESS ON THE SWAY-BAR, CAUSING THE FAILURE. THE LOCAL DEALER TOLD ME FORD IS APPARENTLY RE-MANUFACTURING THE PARTS BECAUSE OF "PROBLEMS" WITH THIS MODEL. THE DEALER WAS UNSURE IF FORD WAS GOING TO INITIATE A RECALL ON THIS MODEL. THE VEHICLE IS OWNED BY THE KNOX COUNTY SHERIFF'S DEPARTMENT, BUT IT IS ASSIGNED TO ME FOR PERMANENT USE. THE VEHICLE IS STILL UNDER WARRANTY AND IS (STILL) AWAITING SERVICE AT LANCE CUNNINHAM FORD IN KNOXVILLE, TN. MY CONCERN IS THAT THIS DEMONSTRATES YET ANOTHER SERIOUS AND POTENTIALLY LIFE-ENDANGERING DEFECT WITH THE CROWN VICTORIA. IF I HAD BEEN OPERATING THE VEHICLE AT INTERSTATE SPEEDS (OR ABOVE, AS IS SOMETIMES REQUIRED IN LAW ENFORCEMENT WORK), I FEEL THAT (AT LEAST) SERIOUS BODILY INJURY WOULD HAVE RESULTED FROM A CRASH. I AM HOPEFUL THAT FORD WILL RECOGNIZE THE DEFECT AND TAKE APPROPRIATE MEASURES TO SAVE LIVES.
ALL FORD VEHICLES DO NOT HAVE DAY TIME DRIVING LIGHTS.AS A SAFETY GROUP YOU, KNOW THAT VEHICLES WITH DAY TIME DRIVING LIGHTS GET IN TO LESS ACCIDENTS. AND HOW MANY PEDESTRIAN ARE INJURED OR KILLED EACH YEAR BECAUSE THEY DID'T SEE THE VECHICLE. IT IS THE LAW IN CANADA. WHAT ABOUT US HERE IN THE USA?*AK
AT 40000 MILES A 2003 FORD CROWN VICTORIA DEVELOPED A LOUD NOISE. THE LOCAL MECHANIC DETERMINED THE AXLE'S WERE SOFT AND WERE WORN DOWN IN SPITE OF ONE OF THE BEARINGS BEING WELL LUBRICATED AND IN GOOD CONDITION. THIS IS A POLICE PACKAGE CRUISER. THIS DEFECT COULD EFFECT THOUSANDS OF POLICE DEPARTMENTS AND COST LIVES. *LA
I PURCHASED A 2003 CROWN VICTORIA NEW. THE ENGINE DEVOLOPED A PINGING NOISE WHICH WAS RECOGNIZED BY THE DEALER. THE CAR IS UNDER WARRANTY. I RECEIVED A CALL FROM THE DEALER STATING IT WAS AN ENGINE PROBLEM AND THEY WERE ON THE PHONE WITH THE FORD HOTLINE TECH TRYING TO COME UP WITH A SOLUTION. THEY FELT THE ENGINE WAS RUNNING "TOO LEAN" BUT THEY WEREN'T SURE. THEY NEEDED THE ADVISE FROM FORD MOTOR COMPANY. AN HOUR LATER ANOTHER CALL WAS RECEIVED FROM THE DEALER STATING FORD TOLD THEM THEY HAD MANY COMPLAINTS ABOUT THE PINGING PROBLEM IN CROWN VICTORIAS ON THE EAST COAST. IT HAS BEEN DETERMINED BY FORD MOTOR COMPANY THAT IT IS A PROBLEM WITH THE GASOLINE ON THE EAST COAST AND THEREFORE, THE PROBLEM CANNOT BE FIXED. I WAS TOLD I COULD TRY A HIGHER OCTANE GAS, ALLTHOUGH THIS WAS NOT RECOMMENDED BY THE OWNERS MANUAL. WHEN FIRST DISCUUSING THIS PROBLEM WITH THE DEALER, I TOLD HIM I HAD THIS SAME PROBLEM WITH MY PREVIOUS CAR, A 1999 FORD WINDSTAR, AND HAD BEEN TOLD BY THE PREVIOUS DEALER TO USE A HIGHER OCTANE GASOLINE. THE RESPONSE FROM THIS DEALER IS "THAT WON'T SOLVE THE PROBLEM." FRUSTRATED, I CALLED FORD'S CUSTOMER SERVICE. AFTER EXPLAINING MY PROBLEM I WAS TOLD I HAD A GOOD QUESTION AND THEY WOULD HAVE TO PUT ME ON HOLD WHILE THEY RESEARCHED THE ANSWER. THE ANSWER WAS "AS THIS IS CAUSED BY CONTAMINATED GAS, THE REPAIR IS NOT COVERED BY THE WARRANTY. I'M NOW COMPLETELY CONFUSED AS THE DEALER WANTS TO FIX THE PROBLEM BUT CAN'T BECAUSE FORD HAS DETERMINED ITS THE EAST COAST GAS.
VEHICLE'S RIMS ARE CRACKED, A RECALL WAS ISSUED; HOWEVER VEHICLE IS OUTSIDE THE REMEDY SCOPE. PLEASE PROVIDE ADDITIONAL INFORMATION.
DEALERSHIP DIDN'T HAVE THE REPLACEMENT WHEELS FOR THE STEEL WHEELS RECALL 03 V 279 000. RECALL DEFECTS HAD ALREADY OCCURRED ON ONE OF THE WHEELS.*AK
I HAVE HAD THE CAR IN MY HANDS FOR 5 DAYS AND THEN IT HAS BEEN IN THE SHOP THE LAST WEEK. THERE IS A PROBLEM WITH THE REAR END IT WAS THERE WHEN I GOT THE CAR AND GOT WROSE IN THE 850 MILES THAT I HAVE BEEN ABLE TO PUT ON THE CAR. FORD NOW HAS THE REAR DIFFERENTIAL ALL A PART AND CAN'T FIND THE PROBLEM. I HAVE SAID THAT IT MUST BE A BAD BARING AND JUST PUT A NEW ONE ON AND FORD WILL NOT. THEY WOULD LIKE TO JUST RIP APART MY NEW CAR. *AK
THE RIMS SPLIT IN HALF. FORD ACKNOWLEDGED THERE WAS A PROBLEM. *AK *JB
PROBLEMS WITH VEHICLE'S CRUISE CONTROL.*MR WHILE DRIVING UPHILL THE VEHICLES CRUISE CONTROL FAILED AND THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER HAD TO APPLY THE BRAKE AND SWITCH OFF THE ENGINE TO GET THE VEHICLE TO STOP. THE FAILURE WAS THE RESULT OF A CABLE ASSEMBLY BETWEEN THE CRUISE CONTROL BOX AND CARBURETOR WHICH CAME LOOSE, JAMMING THE CABLE ON THE PULLEY. *PH *NLM
CRUISE CONTROL FAILED AT ALMOST FULL THROTTLE WHILE GOING UPHILL FROM LEE VINNING CA TO MAMMOTH LAKES CA, ON US 395, FROM ABOUT 4,000 FT TO 8,000 FT ELEVATION. VEHICLE WAS A BUDGET RENTAL CAR, CONTRACT 133247, FROM LONG BEACH, CA, (LGB) AIRPORT LOCATION, 2003 FORD CROWN VICTORIA, DIN [XXX], CA LICENSE [XXX], LESS THAN 9,000 MILES. BRAKE & CRUISE CONTROL OFF SWITCH DID NOT REMEDY THROTTLE POSITION. STOPPED CAR BY APPLYING BRAKE & SWITCHING OFF ENGINE ON SIDE OF ROAD. DID NOT ATTEMPT TO SWITCH ENGINE OFF AT HIGH SPEED AS IT MAY, OR MAY NOT, HAVE LOCKED STEERING WHEEL. FIXED PROBLEM AS A "CABLE ASSEMBLY" BETWEEN "CRUISE CONTROL BOX" & CARBURETOR HAD PARTICULARLY COME LOOSE, JAMMING CABLE ON PULLEY. THERE SEEM TO BE A DEFECT IN THE FASTENER FOR THE PART REATTACHED ALLOWING RECURRENCE.BUDGET @ 800 858 5377 WOULD NOT RECORD PROBLEM BUT TOLD ME TO REPORT TO LGB BUDGET AT TURNED IN.SPOKE TO SERVICE PERSONNEL AT NEAREST FORD DEALER, EASTERN SIERRA MOTORS, BISHOP, CA WHO SAID THERE WERE OTHER RARE INSTANCES OF THIS HAPPENING & THAT IT WAS AN ITEM COVERED BY WARRANTY (PHONE 877 503 6257). REPORTED THIS TO BUDGET AGENT AT LGB WHO WAS FLIPPANT & RUDE. HE DID NOT SEEM TO CARE NOR DID I GET THE FEELING THAT THE ITEM WOULD BE FIXED. TIME OF REPORT 0620 HRS/6 JULY 03 (BUDGET WAS 20 MINUTES LATE OPENING). AGENT REPORTED HIS NAME AS JOCK ROCKET (SUSPECT THIS IS NOT CORRECT).I REQUEST THAT BUDGET BE CONTACTED TO HAVE THE CAR FIXED SO IT WILL RECUR WITH A LESS EXPERIENCE DRIVER WHO MAY BE KILLED
A POLICE OFFICER STATED WHILE DRIVING AT LOWER SPEEDS THE VEHICLE WOULD VIBRATE HEAVILY DUE TO A CRACKED RIM. THE OFFICERS VEHICLE WAS REPAIRED UNDER WARRANTY. *AK *CB *NLM
POLICE OFFICER NOTICED ONE OF THE FRONT TIRES WAS FLAT DUE TO A FAULTY/CRACKED RIM. *AK
VEHICLE HAS HAD REPEATED COMPUTER PROBLEMS, VIBRATION, EXCESSIVE OIL CONSUMPTION, LOW GAS MILEAGE, CHECK ENGINE LIGHT, MIRRORS, CRUISE CONTROL, SURGING ENGINE,ENGINE DIES, ALL OF THESE HAVE BEEN REPEAT COMPLAINTS.THESE COMPLAINTS ARE OVER THE LAST 16 MONTHS.*AK
THE CONSUMER NOTICED A HARD VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS SERVICED BY A TECHNICIAN, WHO STATED THE RIM WELL WAS CRACKED. *JB PH *JB
CONSUMER NOTICED A SLOW LEAK IN THE RIGHT REAR TIRE. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT THE RIM WAS CRACKED. CONSUMER FELT THE RIMS WERE DEFECTIVE. *AK
RIMS CRACKED ON THREE OF THE SIX CROWN VICTORIAS OWNED BY THE CITY COUNCIL OF BLUFFS. *MR PH
THE RIMS CRACKED WITHOUT WARNING. *NLM
2003 FORD CROWN VICTORIA PURCHASED IN 1/03 HAS REPEATED ENGINE VIBRATIONS THAT ARE NOTICED WHILE IDLING IN DRIVE AND APPLYING THE BRAKE. THE INDICATIONS FEEL LIKE THE ENGINE IS MISSING AND GETS WORSE AFTER DIRVING MORE THAN THIRTY MINUTES. THIS VEHICLE HAS BEEN TO THREE DIFFERENT DEALERSHIPS WITH NOT RESOLVE. THE ONE HONEST DEALSHIP WAS FRIENDLY FORD IN CROSBY TEXAS AND THEY TOLD ME THAT FORD ENGINEERING WAS AWARE OF THE PROBLEM AND I WOULD HAVE TO PUT UP WITH THE VIBRATION UNTIL THEY FOUND A SOLUTION. THE ENGINEER TOLD THE SERVICE MANAGER THAT THEY HAVE TO LOWER THE IDLE "THE CAUSE" TO MEET FEDERAL EMMISSION CONTROL STANDARDS. I HAVE JUST RETURNED FROM SETTING IN A BRAND NEW CROWN VICTORIA THAT DOES NOT MISS LIKE MIND DOES. IT SEEMS THAT FORD KNEW WHAT THEY WERE DOING AND DID NOT CARE WHAT THE CONSUMER HAD TO PUT UP WITH. I WAS ALSO TOLD THAT FORD IS HAVING ALOT OF ENGINE PROBLEMS WITH THE CROWN VICTORIA POLICE INTERCEPTOR. HOW CAN FORD SELL A CAR THAT IS BELOW PAR AND MISLEAD CONSUMERS. I PAID ALMOST THIRTY THOUSAND DOLLARS FOR A CAR THAT FEELS LIKE IT IS RUNNING ON SEVEN OF THE EIGHT CYLINDERS. CAN YOU PLEASE ADVISE ME OF WHERE I CAN GO FROM HERE. REGARDS, TED MATUSZEWSKI
THE TWO FRONT TIRES HAD A BUBBLE AND ONE OF THEM HAD BURST WHILE DRIVING ON THE HIGHWAY, THE OTHER TIRE WAS ENLARGED. THE CONSUMER PURCHASED A USED TIRE AND CONTACTED THE DEALER AND THEY REFUSED SERVICE DUE TO THE VEHICLE BEING OUT OF WARRANTY. MR SCC *JB
TIRE RIMS ARE SEPARATING ON THE WELD-WE HAVE FOUR RIMS THAT THIS HAS OCCURRED TO, ON TWO DIFFERENT VEHICLES. THE TIRES WILL HOLD ABOUT TWENTY POUNDS OF AIR EVEN WITH THE WELD BREAK. FRONT END SHIMMIES AT 30 MPH OR MORE WHICH INDICATES THE PROBLEM. *NLM
2003 FORD CROWN VICTORIA WHEELS FAIL AT THE WELD, WE HAVE AT LEAST 20 FAILURES WHERE THE WELD CRACKS AND THE TIRE DEFLATES. THIS IS A VERY SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED. WE ARE AFRAID THAT WE WILL HAVE A GRAVE ACCIDENT IF THIS IS NOT CORRECTED.*JB
THE CONSUMER WAS CONCERNED ABOUT THE SAFETY OF THE 2003 CROWN VICTORIA'S GAS TANK. *PH *NLM
GOODYEAR TIRE BLOWOUT. *AK
STEEL WHEEL CRACKED AROUND THE CIRCUMFERENCE OF THE WHEEL. *JB
FUEL TANK PLACEMENT, AND LIKELY DANGER OF AN EXPLOSION IN A REAR END COLLISION.*AK *JB
THE WHEELS CRACKED, WHICH CAUSED A LOUD NOISE.(POLICE VEHICLE)*JB
THE VEHICLE EXPERIENCED A TIRE BLOWOUT. *SCC *JB
PREMATURE AND SUDDEN FRONT BRAKE PAD FAILURE ON 2003 FORD CVPI VEHICLES. BRAKES WEAR AND FAIL @4000 MILES AND LESS. FORD ACKNOWLEDGES A BRAKE MATERIAL COMPOUND PROBLEM BUT HAS NO REPAIR. 2002 AND EARLIER CVPI VEHICLES IN FLEET AVERAGE 10,000 MILES PER FRONT BRAKE SERVICE
2003 FORD CROWN VICTORIA-- THE HEAD RESTS IN THESE AUTOMOBILES ARE SO HIGH THAT IT IS IMPOSSIBLE TO SEE OVER OR AROUND THEM. THE ONLY WAY TO HAVE VISION TO THE REAR OF THE CAR IS BY RAISING THE HEAD REST UP ON ITS POST, ABOVE THE POSITION THAT WOULD ALLOW IT TO BE OF USE IN AN ACCIDENT.. THE 2003 IS LARGER THAN THE 2000 AND I DON'T UNDERSTAND. THE PRESENT SIZE IS DEFINITELY A SAFETY PROBLEM THAT NEEDS CORRECTION.
FOUND FOUR CRACKED WHEELS AND THREE WHEELS WITH SUSPECTED CRACKS ON 2003 CROWN VICTORIA POLICE CRUISERS. THE DRIVERS HAVE COMPLAINED OF FRONT END VIBRATION AND SHIMMY WHICH LED TO THE DISCOVERY OF CRACKED WHEELS.
CONSUMER STATES VEHICLE HAS NO SHIELD BETWEEN THE FUEL TANK AND THE REAR AXLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.
CONSUMER STATES OF HAVING PROBLEMS WITH A VIBRATION ON THE GAS PEDAL. DEALER WAS NOTIFIED. TS
BRAKE PADS WERE WORE DOWN TO METAL BY 6000 MILES. FORD SAYS THEY HAVE HAD SOME CHANGES BECUASE OF THIS ON 2002 AND 2003 MODELS. THE DRIVERS SEAT IS TEARING APART WEAR THE DRIVER SITS. MR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
UPPER A-ARM ATTACHES TO FRAME WITH 2 EACH STUDS AND IS SECURED WITH NUTS. A-ARM MOUNTING HAS LONG SLOTS TO ACCOMMODATE ADJUSTMENT OF THE CAMBER. NEW VEHICLE DELIVERED TO CUSTOMER WITH THE UPPER A-ARM MOUNTING NUTS BACKED OFF BY MORE THAN 1/2" ALLOWING THE CAMBER TO CHANGE DRAMATICALLY AS THE VEHICLE IS DRIVEN, THEREBY CREATING A SIGNIFICANT SAFETY HAZARD.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Crown Victoria → · Every Crown Victoria year → · How the figures are calculated →