2000 Ford Crown Victoria

Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Defect. ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Risk. IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Defect. IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Risk. SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy. FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Risk. IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Remedy. OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Defect. VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

Risk. THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

Remedy. DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

Risk. IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

Risk. A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

Remedy. DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

Purchased 2 Cooper Endeavor tires July 2022 from a highly popular national retailer, 225/60-R16. The tires were installed professionally by a Ford Dealership. The first of the 2 tires developed a hazardous outer sidewall "egg" within a few weeks of installation (under 1k mi). Having no visible or known damage it was reluctantly replaced by the tire retailer under their provided Road Hazard warranty. Rolling forward to present, following documented tire rotation schedule and documented monthly tire pressure checks, the 2nd Cooper Endeavor "60k mi marketed tire" developed a hazardous outer sidewall egg 29 mo later with only 21.6k mi. driven. The new tire tread depth was 10.5/32 in. and remaining tread depth is 7/32 in. at it's greatest wear area. This 2nd sidewall egg tire was removed by a reputable tire dealership and inspected showing no visible damage to the inner or outer sidewall, tire tread or the rim bead.

I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ORIGINAL WINDSHIELD HAD SOME CRACKS AND CHIPS, SO HE DECIDED TO HAVE THE WINDSHIELD REPLACED. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD IMPAIRED HIS VISION WHILE DRIVING BECAUSE HE COULD NOT SEE THE ROAD CLEARLY. THE CONTACT STATED THAT THE WINDSHIELD HAD A FOGGY, HAZY SMOKE SCREEN AND WAS NOT CLEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS PURCHASED; HOWEVER, NO DEFECT WAS NOTICED. THE MECHANIC OFFERED TO REPLACE THE WINDSHIELD, BUT STATED THAT IT WOULD BE NO DIFFERENT THAN THE ONE THAT WAS ORIGINALLY SOLD TO HIM. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THEY WERE FAMILIAR WITH THESE PARTICULAR FUYAO WINDSHIELDS (PRODUCT NUMBER: AS1M848 DOT-459 SOLAR TINT DW1506). THE CONTACT DROVE TO THE DISTRIBUTION WAREHOUSE AND WAS INFORMED THAT THE WINDSHIELDS WERE NOT FACTORY REPLACEMENT WINDSHIELDS, BUT WERE AFTERMARKET WINDSHIELDS. THE FORD MANUFACTURER WAS NOTIFIED AND INFORMED THAT THE CONTACT'S WINDSHIELD WAS NOT A FACTORY AUTHORIZED WINDSHIELD REPLACEMENT. THE CONTACT HAD THE REPLACEMENT WINDSHIELD FOR THREE WEEKS AND HAD VISIBILITY ISSUES EACH TIME WHILE DRIVING. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN ACCIDENT IS WAITING TO HAPPEN! NOTE : ELECTRICAL PROBLEMS HAVE BEEN ONGOING AND HAVE INCREASINGLY BECOME WORSE.

BROUGHT USED JULY 26,2017 FIRST TIME DRIVING AT NIGHT HEADLIGHTS FLASH OFF AND ON THEN GO OUT COMPLETELY WHILE DRIVING ON A MAIN HIGHWAY.FORD HAS PROBLEM WITH LIGHT MODULE TRIED GETTING VKP-31F32-Z01 RELAYS BUT MY RESEARCH FOUND DISCONTINUED 2009 I'M SCREWED BY FORD & RELAY MANUFACTURE.MAY NOT BE IN YOUR DATA BASE BUT IT'S STILL A SAFETY HAZARD & PREVIOUS OWNER SHOULD HAD THIS RESOLVED.

SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.

WHEN DRIVING FOR ABOUT 30-45 MINUTES, ALL LIGHTS GO OFF FOR 1-2 MINUTES, FUSE GETS VERY HOT UNDER DASH.

I WAS DRIVING ACROSS THE CAUSEWAY WHEN MY CAR STARTED SHAKING. I TURNED DOWN THE RADIO AND IT SOUNDED LIKE IT BACK FIRING. I PULLED OVER AND CALLED MY MECHANIC TO MEET ME WHERE I BROKED DOWN. H IMMEDIATELY SAW THE PROBLEM BUT HE COULD NOT FIX IT. I HAD TO BRING IT TO ANOTHER SHOP TO GET IT REPAIRED. LUCKILY WHEN THIS HAPPENED I WAS GETTING OFF THE CAUSEWAY BECAUSE THAT BRIDGE IS 24 MILES LONG.

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COST TO REPAIR IS IN EXCESS OF $1400. CONTACTED DEALER AND FORD ASKING FOR REPLACEMENT OF PART AND I WILL PAY LABOR BUT BOTH DECLINED. *TR

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE PASSENGER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT IT WAS DUE TO THE BOLT JOINT NOT GETTING ENOUGH GREASE SINCE IT WAS NOT EQUIPPED WITH A GREASE FITTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. *TR

THE RIGHT REAR (PASSENGER SIDE) OF THE VEHICLE BODY CONTINUES TO RAISE UP HIGHER THAN THE LEFT SIDE. IT IS NOW ABOUT 5 INCHES HIGHER. HAVE NOTICED THIS ON OTHER CROWN VIC CARS IN METRO AREA. SUSPECT A WEAK OR BROKEN SPRING. *TR

I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS

WAS STEERING INTO AN ISLE OF PARKING SPOTS WHEN SUDDENLY AND WITHOUT WARNING, THE STEERING WHEEL BEGAN TO SPIN FREELY AND EFFORTLESSLY. I IMMEDIATELY STOPPED THE CAR BECAUSE IT COULD DO NOTHING BUT GO IN THE DIRECTION THE TIRES WERE TURNED AT THE TIME OF THE STEERING FAILURE, WHICH IN MY CASE, WOULD HAVE BEEN RIGHT INTO THREE PARKED CARS. UPON INSPECTION, THE STEERING COLUMN HAD COME LOOSE FROM THE REST OF THE CAR, CAUSING A LOSS IN CONTROL AS FAR AS STEERING WAS CONCERNED. IF THIS HAD HAPPENED WHILE ON THE FREEWAY, THE RESULTS MAY HAVE BEEN CATASTROPHIC, NOT ONLY TO ME, BUT TO OTHER DRIVERS AROUND ME AS WELL. WILL TAKE IT DIRECTLY TO FORD TO SEE WHAT THEY HAVE TO SAY ABOUT THIS SITUATION. *TR

MY WIFE WAS ON HER WAY HOME FROM WORK AND SHE CALLED ME SAYING THAT SOMETHING WAS WRONG WITH THE CAR. SHE SAID IT WAS SWAYING BACK AND FORTH ON THE HIGHWAY AND WAS VERY DIFFICULT TO DRIVE. SHE MADE IT HOME AND PULLED INTO THE DRIVE WAY. WHEN SHE TURNED THE STEERING WHEEL STRAIT THE FRONT DRIVER SIDE OF THE CAR HIT THE GROUND. WHEN I GOT HOME I LOOKED AT IT AND SEEN THAT THE LOWER BALL JOINT HAD COME OUT OF THE SOCKET. I LOOKED UP MY VEHICLE ONLINE AND SEEN THAT I WASN'T THE ONLY ONE WITH THIS PROBLEM. UPON FURTHER INSPECTION OF MY CAR I NOTICED THERE IS NO GREASE PORT TO DO REGULAR GREASING OF THE PARTS. AS I LOOKED CLOSER TO THE SOCKET I SEEN THAT THE SOCKET WAS COMPLETELY DRY. NO GREASE AT ALL IN THE JOINTS. AS I INSPECTED THE PASSENGER SIDE LOWER BALL JOINT I NOTICED THAT IS VERY CLOSE TO FAILURE ALSO. I BOUGHT A NEW LOWER CONTROL ARM HOPING IT WOULD HAVE A GREASE PORT AND SURE ENOUGH IT DOESN'T. THERE IS NO WAY TO DO REGULAR MAINTENANCE ON THE JOINTS. SO THIS PART WILL HAVE TO BE REPLACED OVER AND OVER. AND IT IS NOT CHEAP. *TR

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE EXHIBITED A LOUD BANG. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SLANTED INWARD TOWARD THE VEHICLE. IN ADDITION, THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,013.

INTAKE MANIFOLD FAILURE, CRACKED IN REAR AT HEATER HOSE BOSS THAT RESULTED IN COOLANT LOSS. ALSO, THE #4 IGNITION COIL WAS DAMAGED BY COOLANT LEAKING ON TO IT FROM CRACKED MANIFOLD... *TR

CROWN VICTORIA 2000 HAS A CRACK INTAKE MANIFOLD RESULTING IN A LEAK COOLANT WHICH IS GOING INSIDE OF PLUG #8 CAUSING A MALFUNCTION AND CAR START SHAKING LOOSING POWER. *TR

ON 15 NOV 2009, MY CAR STARTED SPITTING AND SPUTTERING, I THOUGHT IT WAS BAD GASOLINE. ON 16 NOV 2009, I HAD MY CAR CHECKED BY MY GARAGE, WAS TOLD THAT #5 SPARK PLUG AND COIL WAS BAD DUE TO LEAKING COOLANT AT MY INTAKE MANIFOLD. AFTER CONTACTING MY LOCAL FORD DEALER THINKING I COULD JUST BUY A PART VS. A WHOLE MANIFOLD (LIKE I WAS TOLD I NEEDED), I LEARNED THAT THERE HAD BEEN A RECALL FOR THIS PROBLEM AND REPAIRS WERE COVERED BY FORD FOR ONLY 7 YEARS OF AUTO'S LIFE. WELL NATURALLY, MY CAR IS 9 YRS OLD NOW AND I'M FACING A $1100.00 REPAIR BILL. I WAS TOLD THE MANIFOLD COULD RUPTURE AT ANY TIME LEAVING ME AND MY 2 YR OLD GRANDSON STRANDED AT ANY TIME. I FEEL LIKE FORD IS HOLDING ME HOSTAGE. WITH THE SPITTING AND SPUTTERING THE CAR WAS DOING, WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. I HAVE ALWAYS DRIVEN FORD/MERCURY PRODUCTS, BUT I'M NOT IMPRESSED WITH WHAT'S JUST HAPPENED. I DON'T WANT TO BE "FOUND ON ROAD DEAD" (FORD).

SPARK PLUG BLEW OUT OF THE ENGINE DUE TO WEAK THREADING IN THE CYLINDER HEAD. *TR

WHILE DRIVING AT A LOW SPEED (< 25 MPH) ON A LOCAL RURAL ROAD THAT LEADS TO MY HOUSE, I HEARD A SUDDEN SCRAPING NOISE AND HAD A DIFFICULT TIME TURNING THE VEHICLE INTO MY DRIVEWAY. UPON INSPECTION I FOUND THE FRONT PASSENGER SIDE TIE ROAD DISCONNECTED FROM THE FRONT WHEEL AND DRAGGING ON THE GROUND. UPON REPLACEMENT THE MECHANIC NOTED THE TIE ROD HAD FAILED DUE TO CORROSION AND MATERIAL LOSS. IF THIS FAILURE HAD HAPPENED AT HIGHWAY SPEED, THIS WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE AND A SEVERE CRASH. *TR

2000 FORD CROWN VICTORIA LEAKS COOLANT FROM THE INTAKE MANIFOLD. CONSUMER WANTS TO KNOW WHY THE WARRANTY IS ONLY SEVEN YEARS FOR THIS PART. *NJ

VALVE STEM FAILURE THE STEMS WERE CRACKED ON ALL 4 TIRES MY HUSBAND HAD A BLOWOUT AND 7 DAYS LATER HE HAD A FLAT WHICH IS WHEN WE SEEN THE CRACKS. THE MANAGER OF TIRE KINGDOM KNEW OF PROBLEM WITH TR413 LOT BUT WAS NOT AWARE OF THE RECALL WHICH WE FOUND OUT ON THE INTERNET. HE IS GOING TO REPLACE THE LAST 2 STEM VALVES TOMORROW 7/26 AND WE ARE GOING TO KEEP THE OLD ONES. HE WILL NOT REIMBURSE FOR THE BLOWOUT TIRE. WE BOUGHT THE TIRES NEW 5/29/07 FROM THEM. *TR

WHEN I PLACE THE LEFT TURN SIGNAL IT BLINKS VERY FAST. THE RIGHT TURN SIGNAL DOES NOT FUNCTION LIKE THE LSIDE. I HAVE CHECK OTHER VEHICLES THAT ARE THE SAME MAKE AND MODEL AND THEY HAVE THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHEN THE CONTACT DEACTIVATES THE WINDSHIELD WIPERS, THEY WILL NOT COMPLETELY RETURN TO THE OFF POSITION. THE WIPERS REMAINED UPRIGHT ON THE WINDSHIELD. THE DEFECT BEGAN SPORADICALLY, BUT NOW OCCURS WHENEVER THE WIPERS ARE ACTIVATED. THE DEALER STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 00V138000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND NOTHING COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED. THE REPAIR SHOP STATED THAT THE VEHICLE HAD A RECALL AND THEY MADE THE REPAIR. HE DID NOT KNOW WHAT RECALL WAS SERVICED OR WHAT PART WAS REPLACED. THE VEHICLE WOULD NOT START AFTER A YEAR. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHO STATED THAT THE INTAKE MANIFOLD KIT, THE IGNITION COIL AND SPARK PLUGS NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 76,375. THE CURRENT MILEAGE WAS 89,113.

TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE. APPROXIMATELY ONE MONTH AGO, THE CRUISE CONTROL FAILED WHILE DRIVING DOWNHILL. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SEVEN TIMES FOR THIS FAILURE. THE CRUISE CONTROL NO LONGER WORKS. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 1,000.

I WAS OPERATING MY VEHICLE ON ROUTE 10 IN PRINCE GEORGE COUNTY. THERE IS NO LIGHT ON THIS ROAD. I WAS HAVING A DIFFICULT SEEING. THE HIGH BEAM SEEMED TO NOT ILLUMINATE THE ROAD SUFFICIENTLY. THE LOW BEAMS WERE GOOD FOR CLOSE UP BUT NOT FAR AWAY. I PULLED THE HIGH BEAM SWITCH BACK TO HIGH BEAM (FLASH HIGH) AND HELD IT SO I COULD SEE BETTER. AS I WAS GOING THROUGH AN "S" CURVE THE ENTIRE ELECTRICAL SYSTEM ON THE CAR SHUT DOWN. I IMMEDIATELY LET GO OF THE CONTROL AND HIT THE BRAKES. I LOST ALL POWER TO THE CAR. I CAN'T REMEMBER IF THE MOTOR CUT OFF OR NOT. I ALMOST WRECKED THE CAR. AFTER A SECOND OR TWO POWER CAME BACK ON. I WAS IN THE ONCOMING LANE OF TRAFFIC WITH NO LIGHTS AND THEN THEY CAME BACK ON. THIS IS AN EXTREMELY DANGEROUS FUNCTION OF THE VEHICLE AND COULD EASILY RESULT IN DEATHS. I WANTED YOU TO BE AWARE OF THIS. I HAVE NEVER DONE THIS AGAIN DUE TO THE RESULTS OF THAT INCIDENT. THE DATE ON THIS INCIDENT IS AN ESTIMATE. I HAVE NO IDEA WHEN THIS HAPPENED. JUST KNOW IT WAS LAST YEAR. *TR

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE HESITATED AND SPUTTERED BADLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THERE WAS A CRACK IN THE MANIFOLD, AND THAT THE NUMBER 4 HEATER COIL HAD FAILED.

DT*: THE CONTACT STATED AN INDEPENDENT SERVICE MECHANIC FOUND A MILKY SUBSTANCE IN THE RADIATOR COOLANT RESERVOIR INDICATING A PROBLEM WITH THE INTAKE MANIFOLD. THE ENGINE TEMPERATURE WAS RUNNING HIGH AS WELL. A SERVICE DEALER OFFERED TO CHECK FOR LEAKS, BUT INFORMED THE CONTACT THE WARRANTY HAD EXPIRED.

MY COMPLAINT IS IN REGARDS TO MY EMPLOYER. I AM A POLICE OFFICER AND I THINK THE VEHICLES WE ARE USING ARE BEING MADE UNSAFE BY THE ADDITION OF EXTRA EQUIPMENT. THE DEPT. HAS ADDED COMPUTERS, SHOTGUNS THAT ARE MOUNTED OVERHEAD AND CAUSING OFFICERS TO HIT THERE HEADS, NOT TO MENTION WHAT MIGHT HAPPEN IF ONE IS INVOLVED IN AN ACCIDENT. THEY HAVE ALSO SHUT OFF ARE AIR BAGS, BECAUSE THE COMPUTERS ARE SIDE MOUNTED AND ARE NOT AIR BAG COMPATABLE. THEY HAVE ALSO INSTALLED VIDEO CAMERAS AND RADAR UNITS THAT HANG FROM REARVIEW MIRRORS. THESE MOUNTS ARE NOT SECURE AND OFTEN FALL OFF. I HAVE COMPLAINED TO MY BOSSES AND UNION REPS. NO ONE CARES, IN FACT I WAS TOLD "THE DEPT. DOES NOT TAYLOR MAKE POLICE CARS." SEVERAL OFFICERS HAVE ALREADY HURT THEMSELVES ON THESE EXTRAS. I JUST WANT A SAFE VEHICLE.I DO NOT NO WHO ELSE TO TURN TO. I HAVE ALSO LODGED A COMPLAINT WITH OSHA. PLEASE ADVISE. *NM

WHILE DRIVING AT NIGHT HEADLIGHTS FAILED FOR ABOUT TWO MINUTES. *AK

IN JUNE 2004, WHEN MY 2000 CROWN VICTORIA HAD 37082 MILES ON IT, THE AIR CONDITIONER FAILED TO BLOW COLD AIR; THE VEHICLE WAS INSPECTED BY FORD QUALITY CARE IN GAITHERSBURG, MD, WHERE IT WAS DETERMINED THAT THE PROBLEM WAS ASSOCIATED WITH THE COMPRESSOR AND THE DRYER, BOTH OF WHICH WERE REPLACED. THE COMPRESSOR (PART #F3AZ-19V703-AARM - $391.59) AND DRYER (PART #YW1Z-19C836-AA - $139.30) ALONG WITH OTHER SMALLER PARTS WERE REPLACED FOR $543.12, AND LABOR BROUGHT TO TOTAL BILL TO $1010.62. I ASKED THAT THE PARTS BE RETURNED, BUT WAS TOLD THEY WERE CORE AND COULD NOT BE RETURNED. HAD THE FAILURE OCCURRED 1083 MILES EARLIER I ASSUME IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY. *NM

IN JANUARY 2005, WHEN MY 2000 FORD CROWN VICTORIA HAD 41573 MILES ON IT, THE HEATER FAN FAILED TO BLOW WARM AIR. A LOCAL SERVICE GARAGE IN GAITHERSBURG, MD TESTED THE SYSTEM AND DETERMINED THAT THE BLOWER CONTROL MODULE HAD MALFUNCTIONED. THE MODULE WAS REPLACED (PART #XW1H-19E624-AB, MADE IN BRAZIL, $95.88), AND LABOR TO REPLACE THE MODULE BROUGHT THE TOTAL BILL TO $259.27. IT SHOULD BE NOTED THAT ONLY 4000+ MILES EARLIER THE COMPRESSOR AND DRYER HAD BEEN REPLACED TO PROVIDE COOL AIR DURING THE SUMMER. *NM

WHILE PULLING OUT OF A PARKING SPACE, A LOUD POP SOUNDED AND THE VEHICLE STALLED . THE DEALER STATED THE SPARK PLUG STRIPPED OUT OF THE CYLINDER HEAD. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

WHILE PARKED WITH THE ENGINE RUNNING SMOKE CAME FROM UNDER THE HOOD. CONSUMER NOTICE WATER LEAKING OUT OF THE INTAKE WHEN OPENING THE HOOD. THIS OCCURRED BECAUSE THE INTAKE CRACKED AT THE HEATER HOSE. MECHANIC DETERMINED THAT THE INTAKE CRACKED BECAUSE IT WAS MADE OUT OF PLASTIC.*AK

WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND CRASHED INTO A TREE. DRIVER SUSTAINED FIRST DEGREE BURNS, AND WAS TAKEN TO A HOSPITAL. BOTH AIRBAGS DEPLOYED. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. BUT DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

PLASTIC INTAKE CRACKS AT HEATER HOSE CONNECTION. THIS IS A POLICE CAR WHICH CAN IDLE FOR LONG PERIODS AT A TIME.THIS CONDITION LEAKS ANTIFREEZE INTO THE WELL OF THE SPARK PLUG WHICH CAUSES A MISFIRE,AND THE CAR OVERHEATS IF NOT CONSTANTLY WATCHED.WE HAVE CHANGED MANIFOLDS AFTER CALLING FORD AND WE WERE TOLD ONLY A CRACK BEHIND THE ALTERNATOR WAS UNDER WARRANTY.

WHILE DRIVING 65 MPH REAR END OF VEHICLE DECREASED IN SPEED. CONSUMER COASTED VEHICLE TO SIDE OF HIGHWAY. DEALER SERVICED VEHICLE, AND DETERMINED REAR AXLE NEEDED TO BE REPLACED. *AK

THE TIRE FELL APART. THE RUBBER IS COMING OFF EXPOSING THE STEEL WALL AND LIFTING UP AROUND THE INSIDE EDGE OF TIRE. *JB

THE ENGINE IN MY 2000 CROWN VICTORIA STALLED AT A STOP SIGN, AND I LOST THE POWER STEERING AND POWER BRAKES. THE CAR TURNED INTO A TANK AND COULD NOT BE CONTROLLED. IT WAS EXTREMELY SCARY BECAUSE I COULD HAVE HIT SOME INNOCENT PEOPLE WHICH WOULD HAVE MEANT ANOTHER LAWSUIT FOR FORD. I HAD TO PUT ONE FOOT ON THE BRAKE AND ONE FOOT ON THE ACCELERATOR TO GET THE CAR TO AN AUTO SERVICE CENTER. AT 38,938 MILES, THE CAR NEEDED A NEW IDLE SPEED CONTROL MOTOR, AIR FILTER, AND MASS AIR FLOW SENSOR. I BELIEVE THAT THESE PARTS WERE DEFECTIVE AND WROTE A LETTER TO WILLIAM CLAY FORD, THE CHAIRMAN OF FORD MOTOR COMPANY. WHILE THE CAR WAS STILL UNDER WARRANTY, THE OVERDRIVE SWITCH HAD TO BE REPLACED BECAUSE THE WARNING LIGHT WOULD NOT GO OFF. I FELT THAT THERE SHOULD HAVE BEEN NO CHARGE, BUT THE DEALER CHARGED ME $200 FOR LABOR. I BELIEVE THAT THIS CAR IS AN ONTARIO-BUILT MONDAY MORNING LEMON AND WILL NEVER BUY ANOTHER FORD AUTOMOBILE.

CAR WAS PUT IN PARK AND AFTER ABOUT 8 MINUTES, SLIPPED INTO GEAR AND MOVED FORWARD.*AK

MODIFICATION OF GAS TANKS ON POLICE CROWN VICTORIA'S BUT NOT ON CIVILIAN CROWN VICTORIA'S. *MR THE CONSUMER STATED THAT FORD DID NOT MODIFY THE PART AND PLACED THE SAME DEFECTIVE PART IN THE NEW MODELS. *SCC *JB

2000 FORD CROWN VICTORIA FORD REFUSED TO INSTALL THE PROTECTIVE PACKAGE TO MY CARS FUEL TANK AREA BECAUSE IT IS NOT A POLICE CAR. I EXPRESSED MY CONCERN REGARDING SAFETY DUE TO FIRES AND DEATHS OF POLICE OFFICERS, BUT THEY SAID NO CIVILIANS KILLED YET. I DID NOT FEEL SAFE DRIVING THE CAR ANY MORE AND SOLD IT AS LOSS. FORD MOTOR COMPANY DOES NOT CARE ONE IOTA ABOUT THEIR CUSTOMERS. JAN SILVERMAN. *JB

CONSUMER WANTS GAS TANK SHIELD ADDED TO VEHICLE. *MR PH

THE CONSUMER WOULD LIKE THE SAME RECALL ON HIS VEHICLE AS THE POLICE VEHICLES HAD FOR THE FUEL TANK. *SCC *NLM

CAR CONSTANTLY LOCKS IN THE PARK POSITION. I HAVE CHANGED THE PARKING BRAKE SWITCH 5 TIMES ALREADY. CAN NOT REMOVE FROM PARK POSITION UNTIL BRAKE SWITCH HAS BEEN REPLACED. *JB

THE CONSUMER FELT OWNERS WITH SAME VEHICLE AS THE POLICE, SHOULD RECEIVE NEW FUEL TANK KITS FREE OF CHARGE. MR SCC *JB

WHEN 15 AMP FUSE BLEW, TRANSMISSION LOCKED IN PARK. CONSUMER WAS UNABLE TO SWITCH GEARS. *AK

FUEL TANKS SAFETY KITS BEING OFFERED TO THE PUBLIC. MR THE CONSUMER WAS TOLD THERE WOULD BE CHARGED FOR HAVING THE KIT INSTALLED. THE CONSUMER BELIEVED THE KIT AND THE INSTALLATION SHOULD BE FREE FOR THE GENERAL PUBLIC NOT JUST POLICE OFFICERS VEHICLES. *JB