2000 Ford Crown Victoria

Routine

Owners filed 85 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline › storage › tank assembly. It has been recalled 10 times.

When it fails
020k40k60k90k120k200k

30 complaints record an odometer reading. Failures cluster around 40,00050,000 miles; the median is 94,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Fuel System, Gasoline › Storage › Tank Assembly8
113
Tires5
000
Suspension5
000
Engine and Engine Cooling › Engine5
000
Steering4
000
Exterior Lighting › Headlights4
000
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe4
000
Engine and Engine Cooling4
000
Visibility › Windshield Wiper/Washer3
000
Vehicle Speed Control3
101

10 safety recalls

Part 573 reports
Steering15E082000
Filed Oct 6, 20151,767 vehiclesDorman Products, Inc.

Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Fuel System, Other › Storage › Tank Assembly03V472000
Filed Nov 6, 20034,218 vehiclesFord Motor Company

Defect. ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Risk. IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Fuel System, Gasoline › Storage › Tank Assembly02I003000
Filed Oct 15, 2002350,000 vehiclesFord Motor Company

Defect. IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Risk. SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy. FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer00V200000
Filed Jul 18, 2000875,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Risk. IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Remedy. OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Seat Belts › Front › Anchorage00V157001
Filed Jun 12, 20001,167 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Seat Belts › Front › Anchorage00V157002
Filed Jun 12, 20001,129 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Visibility › Windshield Wiper/Washer00V138000
Filed May 17, 200023,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

Risk. THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

Remedy. DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

Seat Belts › Front › Retractor00V083000
Filed Mar 20, 200083 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

Risk. IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

Air Bags › Frontal00V050000
Filed Feb 17, 200039 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

Risk. A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

Remedy. DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

What owners reported

Newest filings
Tires › Sidewall
Filed Dec 18, 2024LA

Purchased 2 Cooper Endeavor tires July 2022 from a highly popular national retailer, 225/60-R16. The tires were installed professionally by a Ford Dealership. The first of the 2 tires developed a hazardous outer sidewall "egg" within a few weeks of installation (under 1k mi). Having no visible or known damage it was reluctantly replaced by the tire retailer under their provided Road Hazard warranty. Rolling forward to present, following documented tire rotation schedule and documented monthly tire pressure checks, the 2nd Cooper Endeavor "60k mi marketed tire" developed a hazardous outer sidewall egg 29 mo later with only 21.6k mi. driven. The new tire tread depth was 10.5/32 in. and remaining tread depth is 7/32 in. at it's greatest wear area. This 2nd sidewall egg tire was removed by a reputable tire dealership and inspected showing no visible damage to the inner or outer sidewall, tire tread or the rim bead.

Structure › Body
Filed Mar 17, 2020CA

I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR

Visibility › Windshield
Filed Sep 12, 2019NV

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ORIGINAL WINDSHIELD HAD SOME CRACKS AND CHIPS, SO HE DECIDED TO HAVE THE WINDSHIELD REPLACED. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD IMPAIRED HIS VISION WHILE DRIVING BECAUSE HE COULD NOT SEE THE ROAD CLEARLY. THE CONTACT STATED THAT THE WINDSHIELD HAD A FOGGY, HAZY SMOKE SCREEN AND WAS NOT CLEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS PURCHASED; HOWEVER, NO DEFECT WAS NOTICED. THE MECHANIC OFFERED TO REPLACE THE WINDSHIELD, BUT STATED THAT IT WOULD BE NO DIFFERENT THAN THE ONE THAT WAS ORIGINALLY SOLD TO HIM. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THEY WERE FAMILIAR WITH THESE PARTICULAR FUYAO WINDSHIELDS (PRODUCT NUMBER: AS1M848 DOT-459 SOLAR TINT DW1506). THE CONTACT DROVE TO THE DISTRIBUTION WAREHOUSE AND WAS INFORMED THAT THE WINDSHIELDS WERE NOT FACTORY REPLACEMENT WINDSHIELDS, BUT WERE AFTERMARKET WINDSHIELDS. THE FORD MANUFACTURER WAS NOTIFIED AND INFORMED THAT THE CONTACT'S WINDSHIELD WAS NOT A FACTORY AUTHORIZED WINDSHIELD REPLACEMENT. THE CONTACT HAD THE REPLACEMENT WINDSHIELD FOR THREE WEEKS AND HAD VISIBILITY ISSUES EACH TIME WHILE DRIVING. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Apr 14, 2018WV

WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW WILL NOT COME DOWN IN CERTAIN TEMPERATURES. HEADS HAVE LOW VISIBILITY AND LENS COVER GETS MOISTURE INSIDE. YOU HAVE TO DRIVE AT NIGHT WITH HIGH BEAMS TO TRY AND SEE AT ALL. SUSPENSION IS DEFINITELY A PROBLEM ON STEERING CAR HAS A SWAYING MOTION AT TIMES ESPECIALLY IN WARM WEATHER POPPING, SQUEAKY NOTICES CAN ALSO BE HEARD. VEHICLE HAS 92,000 ACTUAL MILES BUT IS BECOMING A HAZARD TO DRIVE. VEHICLE HAS BEEN INSPECTED BY A REPUTABLE REPAIR SERVICE WHO STATES SUSPENSION LOOKS GOOD, PARTS HAVE GREASE IN JOINTS, ETC AND HEATER PROBLEM EVERYTHING WAS IN SPECS. LARGE FORD DEALERSHIP 35 MILES AWAY WOULD NOT SCHEDULE AN APPOINTMENT DUE TO CAR BEING AN OLDER MODEL. IF PROBLEMS ARE NOT FOUND, AN ACCIDENT IS WAITING TO HAPPEN! NOTE : ELECTRICAL PROBLEMS HAVE BEEN ONGOING AND HAVE INCREASINGLY BECOME WORSE.

Exterior Lighting
Filed Oct 10, 2017275,000 milesPA

BROUGHT USED JULY 26,2017 FIRST TIME DRIVING AT NIGHT HEADLIGHTS FLASH OFF AND ON THEN GO OUT COMPLETELY WHILE DRIVING ON A MAIN HIGHWAY.FORD HAS PROBLEM WITH LIGHT MODULE TRIED GETTING VKP-31F32-Z01 RELAYS BUT MY RESEARCH FOUND DISCONTINUED 2009 I'M SCREWED BY FORD & RELAY MANUFACTURE.MAY NOT BE IN YOUR DATA BASE BUT IT'S STILL A SAFETY HAZARD & PREVIOUS OWNER SHOULD HAD THIS RESOLVED.

Fuel/Propulsion System
Filed Feb 8, 2016MA

SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.

Exterior Lighting
Filed Feb 1, 2016190,000 milesMA

WHEN DRIVING FOR ABOUT 30-45 MINUTES, ALL LIGHTS GO OFF FOR 1-2 MINUTES, FUSE GETS VERY HOT UNDER DASH.

Engine
Filed Jun 26, 2015114,908 milesLA

I WAS DRIVING ACROSS THE CAUSEWAY WHEN MY CAR STARTED SHAKING. I TURNED DOWN THE RADIO AND IT SOUNDED LIKE IT BACK FIRING. I PULLED OVER AND CALLED MY MECHANIC TO MEET ME WHERE I BROKED DOWN. H IMMEDIATELY SAW THE PROBLEM BUT HE COULD NOT FIX IT. I HAD TO BRING IT TO ANOTHER SHOP TO GET IT REPAIRED. LUCKILY WHEN THIS HAPPENED I WAS GETTING OFF THE CAUSEWAY BECAUSE THAT BRIDGE IS 24 MILES LONG.

Electrical System › Instrument Cluster/Panel
Filed Sep 19, 2014150,000 milesSC

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Engine
Filed Sep 19, 2014104,000 milesFL

DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COST TO REPAIR IS IN EXCESS OF $1400. CONTACTED DEALER AND FORD ASKING FOR REPLACEMENT OF PART AND I WILL PAY LABOR BUT BOTH DECLINED. *TR

Suspension
Filed Mar 7, 2014150,000 milesNC

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE PASSENGER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT IT WAS DUE TO THE BOLT JOINT NOT GETTING ENOUGH GREASE SINCE IT WAS NOT EQUIPPED WITH A GREASE FITTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. *TR

Suspension
Filed Oct 14, 2013115,000 milesNE

THE RIGHT REAR (PASSENGER SIDE) OF THE VEHICLE BODY CONTINUES TO RAISE UP HIGHER THAN THE LEFT SIDE. IT IS NOW ABOUT 5 INCHES HIGHER. HAVE NOTICED THIS ON OTHER CROWN VIC CARS IN METRO AREA. SUSPECT A WEAK OR BROKEN SPRING. *TR

Steering
Filed Sep 1, 201346,000 milesCA

I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS

Steering
Filed Jun 23, 201346,000 milesCA

WAS STEERING INTO AN ISLE OF PARKING SPOTS WHEN SUDDENLY AND WITHOUT WARNING, THE STEERING WHEEL BEGAN TO SPIN FREELY AND EFFORTLESSLY. I IMMEDIATELY STOPPED THE CAR BECAUSE IT COULD DO NOTHING BUT GO IN THE DIRECTION THE TIRES WERE TURNED AT THE TIME OF THE STEERING FAILURE, WHICH IN MY CASE, WOULD HAVE BEEN RIGHT INTO THREE PARKED CARS. UPON INSPECTION, THE STEERING COLUMN HAD COME LOOSE FROM THE REST OF THE CAR, CAUSING A LOSS IN CONTROL AS FAR AS STEERING WAS CONCERNED. IF THIS HAD HAPPENED WHILE ON THE FREEWAY, THE RESULTS MAY HAVE BEEN CATASTROPHIC, NOT ONLY TO ME, BUT TO OTHER DRIVERS AROUND ME AS WELL. WILL TAKE IT DIRECTLY TO FORD TO SEE WHAT THEY HAVE TO SAY ABOUT THIS SITUATION. *TR

Suspension
Filed Dec 4, 201288,317 milesTX

MY WIFE WAS ON HER WAY HOME FROM WORK AND SHE CALLED ME SAYING THAT SOMETHING WAS WRONG WITH THE CAR. SHE SAID IT WAS SWAYING BACK AND FORTH ON THE HIGHWAY AND WAS VERY DIFFICULT TO DRIVE. SHE MADE IT HOME AND PULLED INTO THE DRIVE WAY. WHEN SHE TURNED THE STEERING WHEEL STRAIT THE FRONT DRIVER SIDE OF THE CAR HIT THE GROUND. WHEN I GOT HOME I LOOKED AT IT AND SEEN THAT THE LOWER BALL JOINT HAD COME OUT OF THE SOCKET. I LOOKED UP MY VEHICLE ONLINE AND SEEN THAT I WASN'T THE ONLY ONE WITH THIS PROBLEM. UPON FURTHER INSPECTION OF MY CAR I NOTICED THERE IS NO GREASE PORT TO DO REGULAR GREASING OF THE PARTS. AS I LOOKED CLOSER TO THE SOCKET I SEEN THAT THE SOCKET WAS COMPLETELY DRY. NO GREASE AT ALL IN THE JOINTS. AS I INSPECTED THE PASSENGER SIDE LOWER BALL JOINT I NOTICED THAT IS VERY CLOSE TO FAILURE ALSO. I BOUGHT A NEW LOWER CONTROL ARM HOPING IT WOULD HAVE A GREASE PORT AND SURE ENOUGH IT DOESN'T. THERE IS NO WAY TO DO REGULAR MAINTENANCE ON THE JOINTS. SO THIS PART WILL HAVE TO BE REPLACED OVER AND OVER. AND IT IS NOT CHEAP. *TR

Suspension
Filed Oct 8, 2010146,013 milesNY

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE EXHIBITED A LOUD BANG. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SLANTED INWARD TOWARD THE VEHICLE. IN ADDITION, THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,013.

Engine and Engine Cooling › Cooling System
Filed Aug 15, 2010199,000 milesGA

INTAKE MANIFOLD FAILURE, CRACKED IN REAR AT HEATER HOSE BOSS THAT RESULTED IN COOLANT LOSS. ALSO, THE #4 IGNITION COIL WAS DAMAGED BY COOLANT LEAKING ON TO IT FROM CRACKED MANIFOLD... *TR

Engine and Engine Cooling › Exhaust System
Filed Feb 28, 2010CA

CROWN VICTORIA 2000 HAS A CRACK INTAKE MANIFOLD RESULTING IN A LEAK COOLANT WHICH IS GOING INSIDE OF PLUG #8 CAUSING A MALFUNCTION AND CAR START SHAKING LOOSING POWER. *TR

Engine and Engine Cooling
Filed Nov 16, 2009142,721 milesSC

ON 15 NOV 2009, MY CAR STARTED SPITTING AND SPUTTERING, I THOUGHT IT WAS BAD GASOLINE. ON 16 NOV 2009, I HAD MY CAR CHECKED BY MY GARAGE, WAS TOLD THAT #5 SPARK PLUG AND COIL WAS BAD DUE TO LEAKING COOLANT AT MY INTAKE MANIFOLD. AFTER CONTACTING MY LOCAL FORD DEALER THINKING I COULD JUST BUY A PART VS. A WHOLE MANIFOLD (LIKE I WAS TOLD I NEEDED), I LEARNED THAT THERE HAD BEEN A RECALL FOR THIS PROBLEM AND REPAIRS WERE COVERED BY FORD FOR ONLY 7 YEARS OF AUTO'S LIFE. WELL NATURALLY, MY CAR IS 9 YRS OLD NOW AND I'M FACING A $1100.00 REPAIR BILL. I WAS TOLD THE MANIFOLD COULD RUPTURE AT ANY TIME LEAVING ME AND MY 2 YR OLD GRANDSON STRANDED AT ANY TIME. I FEEL LIKE FORD IS HOLDING ME HOSTAGE. WITH THE SPITTING AND SPUTTERING THE CAR WAS DOING, WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. I HAVE ALWAYS DRIVEN FORD/MERCURY PRODUCTS, BUT I'M NOT IMPRESSED WITH WHAT'S JUST HAPPENED. I DON'T WANT TO BE "FOUND ON ROAD DEAD" (FORD).

Engine and Engine Cooling › Engine
Filed Oct 5, 2009125,000 milesFL

SPARK PLUG BLEW OUT OF THE ENGINE DUE TO WEAK THREADING IN THE CYLINDER HEAD. *TR

20 of 85 complaints, reproduced as filed.

Across model years

Worst on record: 1992
YearComplaintsRecallsFiresDeathsAssessment
201123200Routine
201012200Routine
200944220Routine
200850331Fatalities reported
200750411Fatalities reported
200653301Fatalities reported
2005193621Fatalities reported
2004138340Routine
2003249740Above average
200258530Routine
200153720Routine
2000 — this page851020Routine
1999134841Fatalities reported
19981191060Routine
199728811150Above average
199627612164Fatalities reported
199525012110Above average
19941927142Fatalities reported
19931829114Fatalities reported
19923109243Fatalities reported
199155450Routine
199043370Routine

Compare every Crown Victoria year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 6, 2015. Source: NHTSA Office of Defects Investigation.