2017 Dodge Grand Caravan

Above average

Owners filed 414 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

Not among the Dodge Grand Caravan years to avoid. Which Dodge Grand Caravan years to avoid →

When it fails
020k40k60k90k120k200k
63,111 milesMedian miles at failure

178 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2017 Dodge Grand Caravan problems

116 of the 414 complaints (28%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System114
020
Structure › Body · body and frame77
001
Unknown or Other65
000
Engine43
000
Power Train · transmission24
201
Air Bags · airbags19
304
Seats10
001
Latches/Locks/Linkages › Doors › Latch · door locks and latches10
000
Latches/Locks/Linkages › Electronic Lock/Latch Actuator · door locks and latches7
000
Latches/Locks/Linkages · door locks and latches7
000

2017 Dodge Grand Caravan electrical system problems

28% of all complaints

116 of the 414 complaints are about the electrical system. This is what owners describe:

  • sets off warning lights on the dash10% · 12
  • stalls6% · 7
  • turns on the check engine light5% · 6
  • smokes or smells of burning4% · 5
  • will not start3% · 4
  • drains the battery or stops charging3% · 4

Share of the 116 electrical system complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
61,000 mi
median of 39 reports
Peak year of filing
2022
24 electrical system complaints that year
Crashes · fires · injuries
0 · 2 · 0
in these complaints
Recalls on the electrical system
“The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half.”
Owner complaint, filed Jun 4, 2026 at 90,489 miles
“The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure.”
Owner complaint, filed Apr 14, 2026 at 68,107 miles

Complaints and recalls over time

By year of filing
2017: 3 complaints, 1 about the electrical system'172018: 9 complaints, 4 about the electrical system'182019: 45 complaints, 10 about the electrical system'192020: 74 complaints, 17 about the electrical system'202021: 77 complaints, 21 about the electrical system'212022: 65 complaints, 24 about the electrical system'222023: 50 complaints, 12 about the electrical system'232024: 41 complaints, 12 about the electrical system'242025: 33 complaints, 8 about the electrical system'252026: 17 complaints, 7 about the electrical system'26Recall 18V524000 (electrical system)Recall 20V278000 (fuel system)Recall 25V876000 (equipment adaptive/mobility)NHTSA investigation PE19014
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened

Complaints about the 2017 Grand Caravan peaked in 2021, with 77 filed that year. Owners had filed 4 complaints about the electrical system before the first recall that covers it, 18V524000 in August 2018; 112 more have come in since. In 2026 owners filed 17 so far.

3 safety recalls

Part 573 reports
Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor25V876000
Filed Dec 17, 202586 vehiclesRollx Vans

Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Fuel System, Gasoline › Delivery › Fuel Pump20V278000
Filed May 15, 2020122 vehiclesVantage Mobility International, LLC

Defect. Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy. Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.

Electrical System › Wiring › Front Underhood18V524000
Filed Aug 9, 201812,779 vehiclesChrysler (FCA US LLC)

Defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk. A vehicle stall can increase the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

All 3 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2017 Grand Caravan.

Active Head Rest Inadvertent DeploymentPreliminary evaluation PE19014Closed
Opened Sep 9, 2019Closed Feb 25, 2026seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments …

Technical service bulletins

102 on file

Repair instructions the manufacturer sent its dealers for the 2017 Grand Caravan. Not recalls: the fix is usually free only while the car is under warranty.

body and frame 21engine 21equipment 18electrical system 14fuel system 5visibility 5transmission 4throttle and acceleration 3
23-003-25Warranty extensionJan 30, 2025body and frame

"Sliding Door Lock(s) Inoperable Warranty Extension XV1 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin …

23-001-25Warranty extensionJan 29, 2025body and frame

"Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin …

S1408000384Service Bulletin/Repair InstructionsJan 10, 2024electrical system

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …

9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …

S1408000384Service Bulletin/Repair InstructionsFeb 14, 2023electrical system

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1708000118 RevBService Bulletin/Repair InstructionsMar 9, 2022electrical system

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118Service Bulletin/Repair InstructionsMar 9, 2022electrical system

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

Showing the newest 6 of 14 bulletins about the electrical system, and any warranty extensions or service campaigns.

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2017 Dodge Grand Caravan VAN FWD★★★★★★★★★★★★★★★★★★★★16.4%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Latches/Locks/Linkages › Electronic Lock/Latch Actuator
Filed Sep 17, 2026GA

On XXX my 2017 Dodge Grand Caravan locked involuntarily while the engine was running and the keys were in the ignition. A [XXX] infant was locked inside the vehicle. The doors could not be unlocked from the outside, requiring emergency services from the Newnan Police and Fire Department to intervene to extract the child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Sep 1, 2026NY

Passenger sliding doors will not open the power door actuators have failed no way to manually open them it’s available on request, safety of other at risk is incase of an accident there’s no way to open the doors it’s a safety hazard, problem was confirmed by dealer although it would cost me 3,800 to have them fix both sliding doors Ferario dodge in big flats NY tech confirmed that the manufactures of the door actuator had issues, there would be a buzz when they were failing although I had no idea what it was,

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Aug 31, 2026177,589 milesMN

Odometer Fraud. The contact purchased a 2017 Dodge Grand Caravan. The contact stated that he had purchased a used vehicle through Facebook Marketplace. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy, and a Carfax report confirmed that the odometer had been tampered with twice. The vehicle was a private sale. The contact had reported the matter to the California State Attorney General's Office. At the time of purchase, the vehicle mileage was 138,661, and at the time of registration, it was discovered that the mileage was 177,589.

Latches/Locks/Linkages
Filed Aug 4, 202680,000 milesIL

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding doors failed to open automatically and had to manually open the vehicle by using the interior and exterior door handles simultaneously. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Chrysler Campaign Number: X98; and that any repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Electrical System
Filed Jun 4, 202690,489 milesAZ

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 MPH. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. The alternator and the battery were replaced. The contact stated that the vehicle failed to operate as needed. The vehicle was taken to AutoZone, where the battery was replaced. Additionally, AutoZone tested the newly installed alternator and determined that the alternator was faulty; however, several mechanics determined that the alternator was in good condition. The contact related the failures to NHTSA Campaign Numbers: 20V278000 (FUEL SYSTEM, GASOLINE) and 18V524000 (ELECTRICAL SYSTEM). The vehicle was not repaired. The manufacturer was notified of the failure but denied reimbursement for the expenses. The f

Structure › Body › Door
Filed Apr 21, 2026NY

The rear power slide doors are opening on their own with vehicle in motion. The power switch on the roof is off. We have 5 children. No warming lamps or issues this is a known issues will caravans

Electrical System
Filed Apr 14, 202668,107 milesNY

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.

Engine
Filed Apr 7, 2026AL

Specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year

Electrical System
Filed Mar 27, 2026NY

The driver and passenger sliding door power lock actuator is not operating for my wife's 2017 Dodge Grand Caravan with about 44,000 miles. There is a Warranty Bulletin, number D-25-03, dated January 30, 2025 that extended the warranty to coverage to 10 years/ 100,000 miles. My wife's car should have been included in the cars with the problem and it is not included in the cars affected by the problem. Please include my wife's Dodge Grand Caravan in the recall for the extended warranty.

Fuel/Propulsion System
Filed Mar 16, 2026GA

I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable. On March 2, 2026, I brought the vehicle to the dealership and reported the jerking issue. I also asked that the throttle body and transmission be inspected. The dealership stated that the technician could not determine the cause of the problem but recommended maintenance repairs including tires, brakes, and rotor service. Based on their professional recommendation, I approved the repairs. On March 6, 2026, I picked up the vehicle and paid $1,416.21. I was told the vehicle passed inspection and a safety test drive. However, within approximately thirty minutes of leaving the dealership, the vehicle began jerking violently and shut off while I was driving. The vehicle had to be returned to the dealership. After the vehicle was returned, I was informed that the catalytic converter needed to be replaced. This was concerning because I had asked the dealership to check that component during t

Power Train
Filed Mar 11, 2026FL

We purchased this car in 2019 at 55k miles. We had a transmission failed at 92k miles. My wife was left at a light and had to baby it home. It was replaced by a Mopar remanufactued unit that was supposed to be reinforced and have fixed parts from design flaws. A local dealership fixed it after several weeks and getting a loaned car. Next failure was 2 years later in 2023 at around 130k miles. This part was under Mopar 3 year 100k mile warranty and left my wife stranded on the road. The transmission was replaced by the local dealership this time cars were scarce and they didn't have a loaner. We had to get a rental and we're reimbursed. At 177k?miles it's happening again. I can't do this anymore. This transmission is defective and should be recalled. Timeline 92,000 miles – original transmission failed 130,000 miles – Mopar reman failed 180,000 miles – slipping, hard shifts, high RPM

Electrical System
Filed Mar 11, 2026MN

The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked. This is very dangerous when you have small children in car seats that you cannot get to. And because the door locks on the dodge grand caravans keep malfunctioning , you have to crawl through the back end of the vehicle , put the seats down to get to children in car seats to get them out of the vehicle. The cost to fix this is outrageous. Dodge grand caravan sliding door locks have thousands and thousands of complaints about malfunctioning, and not working. And needing to be replaced. Why are you not recalling this? This is a safety issue. Also , if this would have locked up when I was sitting in the back seat , I wouldn't have been able to get out because I am disabled. I would've been stuck in this dodge grand caravan. This is a safety issue that dodge needs to address immediately. When the door lock smell function and you can't get disabled adults out of a vehicle or small children out of a car seat that is a serious issue.

Electrical System
Filed Feb 24, 2026AL

I believe my door actuator on the driver’s side has failed as of 2/23/26 The door will not unlock. I cannot open or close it. The court case that was open has closed as of September 2025 and the recall is no longer active.

Unknown or Other
Filed Feb 14, 2026CT

Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch. Dealer will not repair do to the mileage.

Engine
Filed Jan 29, 2026WI

I am writing to formally request that the National Highway Traffic Safety Administration review and consider an investigation into a potential safety-related defect affecting 2017 Dodge Grand Caravan vehicles. My vehicle recently experienced a failure of the engine oil filter housing, which cracked and leaked oil and required an expensive repair. According to the repair facility, Pro Auto Service, this failure is not isolated. I was advised that the shop has repaired a significant number of identical failures over the past year, to the extent that replacement parts have at times been difficult to obtain. The repair facility also indicated that many similar failures have occurred in recent weeks, coinciding with extreme cold weather conditions. The oil filter housing is a critical engine component responsible for maintaining proper oil circulation and pressure. Failure of this component can lead to oil loss, reduced lubrication, engine damage, or potential engine shutdown if not immediately addressed. Because this defect directly impacts engine operation, it presents a powertrain-related safety concern. Based on the frequency of reported failures, the consistency across the same model year, and the apparent correlation with cold weather conditions, this issue appears to be the result of a design or material defect rather than normal wear and tear. I respectfully request that NHTSA review this matter for possible investigation and recall consideration to protect vehicle owners

Unknown or Other
Filed Jan 26, 2026MO

Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (The doors do not open when placed in the "manual" option either. They cannot be opened in any way.) This happened a few years ago, but my vehicle was past the original warranty period for any repairs, and there were no recalls existing. Last spring (2025), I received notification of an extended warranty period to have this problem fixed. The issue is that my vehicle was not eligible because by that point it was over 100,000 miles. Doors not opening renders the vehicle unusable or unsafe for any passengers besides the front seat passenger. I bought my Dodge Grand Caravan to be a family car, and I can only have one child ride safely with me. In the event of a wreck, passengers would be trapped in the vehicle. I have submitted this concern before, and I have written to the warranty company associated with Dodge. Dodge recognizes this is a common safety problem with the vehicles, as evidenced by the extended warranty for this issue. However, this is not a warranty concern; it is a recall concern due to safety.

Power TrainCrash1 injured
Filed Jan 14, 2026MO

On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The drive is on an incline after exiting the vehicle it began to roll backwards. She was caught in the door and attempted to press the brake to no effect. She was drug about fifty feet before separating from the vehicle. The vehicle then rolled down a steep embankment and continued another hundred feet or so where it struck a building. Upon entering the vehicle, the gear shift was in the park position and the engine was turned off. The vehicle sustained over $5,000 in body damage from the impact to the building. And an unknown amount of damage to the steering and exhaust system from rolling down the embankment.

Engine
Filed Dec 6, 2025NC

My engine has begun the "Pentastar tick", which is surprisingly well-known, but not recalled. This is a serious safety issue because it can cause engine failure, which would cause an accident. Dodge has known about this problem for years, but refuses to fix it. I cannot afford to replace the engine and my van is sitting at the dealership, as of today. Please make them fix this! Why is there not a recall on these engines!?! Thankfully, there was no accident and I had the vehicle towed to the dealership, only to be told they are aware of it and I'm looking at $3,000-5,000 to "fix" it. However, the replacement parts would be the same as the original parts, so it's just going to keep happening. They are willfully and knowingly endangering families by not fixing this!

Electrical System
Filed Dec 2, 2025CA

Check engine light codes match possible recall for vehicle now I'm having the same issues

Engine
Filed Oct 29, 2025MI

The Flex Plate comes loose and rattles really loud. Needs to get repaired so that it doesnt break loose and starter falls out. This is a well known issue with this type of vehicle and costs a couple thousand to get fixed. Dodge dealership said this happens a lot with their vans.

Unknown or Other
Filed Oct 26, 2025MO

The lock actuators on my 2017 Dodge Grand Caravan sliding passenger doors are both frozen, so the doors are not able to be opened at all. The doors for the backseat are unusable, and passengers must climb in through the back hatch door of the van. My car began smoking from the engine (visible from the hood), and I had to pull my vehicle over. My children were unable to exit the vehicle in a swift manner, because they had to leave through the rear hatch of the vehicle instead of opening the doors next to their seats. This is extremely unsafe and seems to be a widespread safety risk with this vehicle. The company issued an extended warranty in 2025, but because my vehicle was purchased in 2018 and I commuted to my job, my vehicle is over the 100,000 mile qualifier now. It wasn't at 100,000 miles when the doors seized up. Dodge/Chrysler should recall this lock actuator part, because passenger safely should come first. An extended warranty that excludes drivers now over 100,000 miles is not acceptable. This defect could have caused my children to become trapped in a burning vehicle.

Structure › Body
Filed Oct 23, 2025AL

I purchased the vehicle on 9/15/2025 at approximately 103,900 miles. Around 10/6/25 at approximately 103,982 miles the driver side sliding door actuator has failed causing the door to get stuck in the lock position and creating a safety hazard. I reached out to Dodge today and spoke with a representative by the name of Lynn and they've declined to repair.

Engine
Filed Sep 4, 2025OH

The engine began stalling and reving while driving. It is at the shop with an estimate of 2500.00 to 4000.00 to repair due to faulty cylinder #2. Researching this, we are not the first to have issues. As stated by my repair place, it’s a ticking time bomb waiting for it to cause a serious major incident and possible injuries. Vehicle is less than 8 years old and less than 100,000 miles

Electrical System
Filed Aug 23, 2025MN

I first had this happen months ago and now I found another place to post about it. The locking and unlocking motor on the passenger sliding door is making a horrible noise and buzzing sound. This happens every time you lock or unlock it. It also happens when it locks automatically when you drive. It is horribly loud that it wakes up the baby and toddler every time. My mechanic has looked at it and knew exactly what was wrong right away. The motor is just and needs replaced. He said it's very common for the dodge motor in the sliding doors to need replacing. He's shocked it hasn't been recalled yet. He's also had many people have kids locked in the vans due to the motor basically burning out. He said it definitely needs replaced and should've been recalled by now. Also be prepared to climb over seats to get the baby and toddler out when they finally stop working all together. The fact that my small mechanics shop has seen many issues with the locking motor definitely tells me dodge isn't putting safety first at all.

Seats
Filed Aug 5, 2025AL

SEAT HEADREST EXPLODED RANDOMLY. THERE WAS NO ACCIDENT OR CAUSE FOR THIS. IT JUST DEPLOYED OUT OF NOWHERE. THIS WAS THE FRONT PASSENGER SEAT HEAD REST. LUCKILY NO ONE WAS SITTING IN THE SEAT AT THE TIME.

Electrical System
Filed Jul 30, 2025115,000 milesWA

The contact owns 2017 Dodge Grand Caravan. The contact stated that upon reversing and shifting to drive(D), the vehicle lost motive power. The contact turned off the vehicle, and four bystanders assisted the contact in pushing the vehicle into a parking spot. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that an unknown computer software chip needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V524000(Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 115,000.

Structure › Body
Filed Jul 30, 2025MN

The driver's side sliding door on this minivan became stuck shut. I had to remove my disabled son through the open window. Not being able to remove him quickly in an emergency because the door has become sealed shut is unacceptable. I cannot believe there is no manual override. I was able to solve this issue by forcing the unlock lever while pressing 'unlock' on the keyfob. However, the main reason I write this complaint, numerous people on various forums report an actuator shorting out in their doors causing this issue, meaning they cannot open the door, by any means, without this actuator being repaired. I cannot for the life of me believe that a system was engineered to not have a simple manual override on a car door. This is beyond me how this got cleared by any sort of regulatory body. If that actuator gets cooked in a fire, I guess the occupants of the car will too.

Seats
Filed Jul 30, 2025CA

The headrest on the driver’s seat burst open and deployed while waiting in a parking lot.. A very loud and awful exploded to the back of my head and ringing of the ears.

Structure › Body
Filed Jul 28, 2025AZ

Vehicle: 2017 Dodge Grand Caravan Component/System: Sliding door lock actuator Is the part available for inspection upon request? Yes Description of the Issue: The sliding door lock actuator failed, causing the door to remain locked at all times. The door cannot be opened manually or using the power door controls. This renders the door completely inoperable. Safety Risk: This is a significant safety hazard. In the event of an emergency, passengers—especially children seated in the rear—cannot exit the vehicle through this door. It severely limits evacuation routes and could result in injury or death if occupants are trapped during an accident or fire. Has the issue been reproduced or confirmed by a dealer or service center? Not yet. Issue is ongoing and appointment is pending. Has the vehicle or component been inspected by the manufacturer, police, insurance, or others? No Were there any warning lamps, messages, or symptoms before the failure? No warning lamps or messages appeared. The door simply stopped responding to manual or power lock/unlock commands. When did the issue occur? June 2025. The door has remained inoperable since. Assessment: Based on consumer forums and other reports, this appears to be a known and widespread issue with this model, likely caused by a defective actuator design.

Power Train
Filed Jul 27, 2025TN

Transmission

Electrical System
Filed Jul 19, 2025OH

Door lock actuator on passenger sliding door beginning to make noise before it likely will fail and not automatically lock door as vehicle accelerates. This is a recall item on the two prior years of this same vehicle.

Power Train
Filed Jul 3, 2025150,000 milesSC

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the shoulder of the road and shift the vehicle into park(P); however, the vehicle was stuck in reverse(R), and failed to shift to neutral(N). The vehicle was towed to a local independent mechanic, where it was diagnosed and DTC: P1602 (PCM not Programmed) and P0606 (Error with PCM) were retrieved. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Seats › Front Assembly › Head Restraint
Filed Jun 27, 2025123,244 milesPA

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the front passenger's side headrest unexpectedly deployed. The contact stated that there was no impact to the vehicle that caused the headrest to deploy. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 123,244.

Electrical System
Filed Jun 26, 2025CA

Driver side sliding door lock jammed shut! No way to use the door causing safety issue in an emergency. Lock will not release. There was no warning signs and dealer cannot get my car in for another month. Passenger side sliding door has done this intermittently.

Structure › Body
Filed Jun 20, 2025MO

Beginning at about 75,000 miles (1st lock actuator), my lock actuators seized and rendered the backseat passenger doors unusable. The second lock actuator on the passenger side followed at about 95,000 miles. This is extremely unsafe, because if I have my children as passengers, they must climb in through the back hatch of the minivan. In addition, passengers cannot exit the vehicle from their seats in case of a wreck. Dodge has issued an extended warranty recently, but I am not eligible because my vehicle is now over 100,000 miles. (It was under 100,000 miles at the time of malfunction, but there was no extended warranty or recall at the time.) This common issue with the Dodge Grand Caravan is extremely unsafe, and all defective lock actuators should be replaced/repaired as part of a recall. A warranty that excludes certain users is unsafe.

Electrical System
Filed Jun 14, 2025KS

Power door is broke and won’t open. There was a notice sent out about it but no repairs appeared

Latches/Locks/Linkages › Electronic Lock/Latch Actuator
Filed May 30, 2025115,000 milesWI

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while the vehicle was parked, his children attempted to exit the vehicle through the passenger's side and driver's side sliding doors; however, both sliding doors failed to open. The contact's children exited the vehicle though the front passenger's side and driver's side doors. The contact stated that the failure persisted. The dealer was notified of the failure and advised the contact to schedule an appointment for inspection. The vehicle was not diagnosed or repaired. The contact related the failure to Chrysler Warranty Extension: X98 (Driver and Passenger Sliding Door Power Lock Actuators). The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

Unknown or Other
Filed May 28, 2025CO

The door lock actuators on BOTH sliding doors do not work properly. about 3 years ago the drivers side door lock actuator stopped unlocking and could not be used. about 7 or 8 months later, it suddenly unlocked but now makes a loud buzzing sound every time it locks. Then about a year later, the passenger side door stopped unlocking and has remained locked for many months now leaving that door unusable. if there were an emergency or accident where the drivers side could not be accessed, passengers in the back of the vehicle would not be able to exit the car safely without climbing over seats. We also are concerned that the drivers side door will fail again and the rear of the vehicle would no longer be accessible. This is a known issue through the manufacturer that they refuse to recall or repair. There is even a current class action lawsuit for this make and model. several similar makes and models through the manufacturer have been affected by this issue for many years. We have not had this inspected by anyone, we bought new door actuator mechanisms but have not replaced them ourselves yet. every indication is this is a difficult and lengthy repair at home and costly if done through an auto repair shop or dealership. With such a well known issue, this should have been investigated, resolved and corrected by the manufacturer and notices for recalls released to the public. This is completely unacceptable that the safety of passengers in these cars are not important to the manuf

Unknown or Other
Filed May 23, 2025OH

My driver's side rear sliding door will not open or unlock. The locking mechanism inside the door panel is seized up and will not release the lock, so the door cannot be opened. This is unsafe because I now only have one door that passengers can exit from the back and if something were to happen to the other back door, people could be trapped. I regularly transport my nieces that are [XXX] , [XXX] , and [XXX] and it makes it very difficult to reach them and if there were an accident on the right side of the car we would not be able to reach them from the left and they would not be able to get out due to the fact that they are in car seats and would need to be taken out by an adult. I have received documentation that states this is a known issue for my Year, Make, and Model, and there is apparently a class action lawsuit about it, but based on the mileage of my car, I won't qualify to have it fixed. I was just made aware that this is a known issue and the car had 70,000 miles on it when I bought it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Latches/Locks/Linkages › Doors › Latch
Filed May 14, 202552,000 milesCT

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to close properly. The contact had to force the door closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

Engine
Filed May 13, 2025MI

The vehicle has cut off twice since purchased two days ago while turning. No warning signs I almost hit a sign and another car. There's no way to control the car once the power stops.

Engine
Filed Apr 30, 2025MI

I noticed some shifting issues, and some power loss along with an oil leak and the vehicle is not getting enough lubrication. The vehicle is only at 114010 miles and according to the dealership a new engine is needed. A new engine oil cooler was replaced however not the hoses and the problem still exists.

Unknown or Other
Filed Apr 22, 2025UT

The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.

Electrical System
Filed Apr 15, 2025UT

A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.

Unknown or Other
Filed Apr 14, 2025UT

My rear passenger sliding door lock is stuck in the unlock position. My concern is my van is at all times unlocked. Also since it won’t lock at all even when I’m driving is that anyone could approach my van while I’m at a light or a parking lot and get inside. My biggest fear is that since it won’t lock it will just pop open one day while I’m driving. My grandchildren or my dogs could be severely injured if this happened. I’ve read online about this being an issue with the Dodge GCV. People suggested writing to you and try to get a recall done for this issue. The dealer wants around $1100 to fix problem. I don’t have that kind of money to spend. My other issue is if I disconnect the cable so I can lock the door is what if my passengers or animals need to get out of back of van in a emergency their going to be trapped back there. Also unrelated to the lock issues. My van is having a hard time shifting and has cut out multiple times on me. And when I turn on my blinkers it turns on the wipers. So possible electrical issue there.

Electrical System
Filed Apr 14, 202595,500 milesNJ

The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.

Unknown or Other
Filed Mar 17, 2025NY

Driver side rear sliding door is stuck closed. Cannot be operated manually, will not lock or unlock with the other car door locks which work fine. My children’s safety is at risk. I bought a van because I have 3 children, and in the event of an accident could delay their rescue. One of my children is a Type 1 diabetic and in event of an accident he’s in even more danger if rescue teams cannot get to him. The problem has not been confirmed by a mechanic, as both Dodge dealerships I have reached out to told me I would have to pay a diagnostic fee, but it’s a known problem with their vehicles. The vehicle has not been inspected by police, or insurance. There was no warning to the part malfunctioning, just stopped opening and noticed when my children tried to use the door to get out at school. My car currently has 109,000 miles on it but there are is a recall for up to 100,000 miles but Dodge states it cannot extend the warranty although I’ve see ln that Mopar extended the warranty for this exact issue but Dodge says it’s misinformation and “good luck”.

Power Train
Filed Feb 25, 2025VA

My car is stalling. There is a recall for the same year as my car. I called and check if my car was a part of the recall and it wasn’t. Clearly I am having the same issue. They should put all 2017 dodge grand caravan in this recall.

Air Bags
Filed Feb 22, 2025IL

The air bag for passenger tubes going off and on. I don't know why sometimes it will stay off and then other times it will ding all day long while I'm driving? I don't know if it's safe. Enough for anyone to write in it or not

Service Brakes
Filed Feb 21, 2025OH

I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warning prior to the incident. I had it fixed and still have the part.

Complaints 1-50 of 414, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
202020100Routine
2019245430Above average
2018271401Fatalities reported
2017 — this page414330Above average
20161,002670Above average
2015281420Above average
20143595130Above average
2013472440Above average
20125846140Above average
20115304171Fatalities reported
20108706130Above average
2009544760Above average
20081,2938172Fatalities reported
2007182370Routine
2006284430Above average
2005995670Above average
2004116310Routine
2003219350Above average
20022906142Fatalities reported
2001298510Above average
20004428131Fatalities reported
19994325138Fatalities reported
19985596201Fatalities reported
19975836391Fatalities reported
19961,15711427Fatalities reported
1995108310Routine
1994199650Routine
1993289900Above average
1992255841Fatalities reported
1991129860Routine
199055320Routine

Compare every Grand Caravan year →

2017 Dodge Grand Caravan: questions buyers ask

Is the 2017 Dodge Grand Caravan a good car?

It is not among the Grand Caravan years to avoid. Owners filed 414 complaints, against about 329 for a typical Grand Caravan year. The most common complaint is about the electrical system (28%). In NHTSA crash tests it scored 4 stars overall.

What is the most common problem with the 2017 Dodge Grand Caravan?

The electrical system: 116 of the 414 complaints (28%) are about it. Owners most often say it sets off warning lights on the dash (10%), stalls (6%) and turns on the check engine light (5%). The typical report comes at 61,000 miles.

How many recalls does the 2017 Dodge Grand Caravan have?

3 safety recalls on file with NHTSA, the most recent filed Dec 17, 2025. The largest, 18V524000, covered 12,779 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2017 Dodge Grand Caravan problems start?

Half of the complaints that record an odometer reading came in before 63,111 miles. For the electrical system the midpoint is 61,000 miles.

Has NHTSA investigated the 2017 Dodge Grand Caravan?

Yes, once. PE19014 ("Active Head Rest Inadvertent Deployment") was opened Sep 9, 2019 and closed Feb 25, 2026.

Are there service bulletins for the 2017 Dodge Grand Caravan?

The manufacturer filed 102 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (21), the engine (21) and the electrical system (14). They include a warranty extension, 23-003-25, filed Jan 30, 2025. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 17, 2025. Source: NHTSA Office of Defects Investigation.