Filed Nov 2, 2004238,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Risk. THIS COULD RESULT IN A SPEAKER FIRE.
Remedy. DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Structure03V094000
Filed Mar 7, 20033,674 vehiclesSouthern Comfort Conversions
Defect. CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Latches/Locks/Linkages › Doors › Latch01I003000
Filed May 31, 2001105,484 vehiclesDaimlerchrysler Corporation
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2001 PLYMOUTH VOYAGER, CHRYSLER TOWN & COUNTRY, AND DODGE CARAVAN/GRAND CARAVAN MINI VANS THAT ARE NOT EQUIPPED WITH THE REMOTE KEYLESS ENTRY OPTION. THE SLIDING DOOR LATCHES ON THESE VEHICLES COULD RELEASE DURING CERTAIN SEVERE ACCIDENT CONDITIONS THAT INVOLVE THE SLIDING DOOR.
Risk. THIS COULD ALLOW THE SLIDING DOOR TO PARTIALLY OPEN.
Remedy. DEALER WILL REPLACE BOTH SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS ON THE SLIDING DOORS FREE OF CHARGE (PARTS AND LABOR). DAIMLERCHRYSLER HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403, CONCERNING THIS PROGRAM.
Suspension › Front › Control Arm › Lower Arm01V152000
Filed May 8, 200141,587 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Risk. IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy. DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
What owners reported
Newest filings
Fuel/Propulsion System
Filed May 9, 2017205,100 milesTX
FUEL LINES LEAK,FUEL FILTER CLOGGED, WON'T START,PAID 100.00,DLLS, TO GET FIXED, MY VAN STARTED STALLING, GOT HOME FROM WORK, NEXT DAY DIDN'T START AT ALL
Seat BeltsCrash2 injured
Filed Nov 22, 201677,000 milesNJ
MY DODGE GRAND CARAVAN 2001 WAS INVOLVED IN A FRONT END COLLISION IN OCTOBER OF 2015. I T-BONED ANOTHER CAR THAT PULLED OUT IN FRONT OF ME. I WAS GOING 35-40 MILES PER HOUR. THE SEAT BELT FAILED TO TIGHTEN AROUND MY HIPS. BECAUSE OF THIS FAILURE I SUSTAINED EXTENSIVE DAMAGES TO MY RIGHT LEG. THIS INCLUDED A DISPLACED FRACTURE, NUMEROUS OTHER FRACTURES, A CRUSHED INJURY TO THE TIBIA PLATEAU. I HAD 5 MONTHS IN REHAB, 3 SURGERIES, EXTENSIVE PHYSICAL THERAPY. I AM STILL RECEIVING MEDICAL TREATMENT A YEAR LATER. IF THE SEATBELT HAD DONE WHAT IT . WAS DESIGNED TO DO, MY LEG WOULD NOT OF HIT THE DASH BOARD. THESE INJURIES WERE CAUSED BY A SEATBELT FAILURE OF MY DODGE GRAND CARAVAN.. EXTENSIVE RECORDS ARE AVAILABLE.
Air Bags
Filed Feb 17, 2016123,333 milesFL
CLOCK SPRING. HORN, CRUISE CONTROL STOP WORKING. AIRBAG LIGHT ON. CHRYSLER WILL NOT ACKNOWLEDGE, AS WELL AS LOCAL DEALER AS A PROBLEM AND/OR A SAFETY NOR A RECALL ISSUE.
Electrical System
Filed Nov 4, 2015157,936 milesPA
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. WHILE MAKING A RIGHT OR LEFT TURN USING THE TURN SIGNAL, THE LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,936.
Electrical System
Filed May 17, 2015100,000 milesTN
THE CAR INSTRUMENT GAUGES BECAME ERRATIC ALONG WITH THE INSTRUMENT LIGHTS. THE CARE JERKED AS THOUGH IT LOST ITS ELECTRICAL POWER TO THE IGNITION BUT RETURNED TO NORMAL AND THEN QUIT IN FRONT OF TRAFFIC. WE COULD HAVE BEEN KILLED BY A SEMI-TRUCK. I GOT THE CAR OVER AND RE-STARTED IT AND IT RAN FINE UNTIL LATER IT STARTED TO DIE OUT AGAIN AFTER STARTING TO RUN. I HAD TO ACCELERATE THE ENGINE TO GET THE CAR MOVING BUT THE CAR JERKED AND WENT DEAD AGAIN. THE CAR WILL START AND RUN FINE AT TIMES AND SHIFT WELL AT TIMES AND THEN STARTS TO REPEAT THE SAME PROBLEMS OVER AND OVER. I ONLY KNOW THAT THIS SITUATION COULD HAVE GOTTEN SOMEONE KILLED AND I DO NOT WANT IT TO BE MY CHILDREN OR WIFE OR ME. I ONLY HAVE ONE WAY TO GO NOW AND HAVE NO WAY TO HAVE IT LOOKED AT BECAUSE I HAVE BEEN TOLD A THOUSAND THINGS IT COULD BE AND CANNOT AFFORD NON-SENSE LIKE THIS. THIS 2001 VAN RUNS AT TIMES LIKE A BRAND NEW ONE AND SHIFTS OUT LIKE BRAND NEW AND THEN ALL OF SUDDEN THE GAUGES GO CRAZY, IT LURCHES AT STOPPING, GO DEAD WHEN I SLOW DOWN AT TIMES AND SOMETIMES IT SEEMS LIKE IT IS IN OVERDRIVE AND JERKS LIKE MAD, THEN RUNS FINE AGAIN. IT IS A REPEAT AND IT IS DANGEROUS.
Air Bags
Filed May 13, 2015152,951 milesGA
THE AIRBAG WARNING LIGHT STAYS ON ALL THE TIME. AT THE SAME TIME THE SPEED CONTROL STOPPED WORKING AND THE HORN DOES NOT WORK
Fuel/Propulsion System
Filed Jan 30, 2015120,000 milesNM
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT DISCOVERED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Air Bags
Filed Nov 17, 2014138,000 milesPA
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE BUTTONS ON THE STEERING WHEEL WOULD NOT WORK. THE DEALER STATED THAT THE FAILURE MIGHT BE DUE TO A DEFECTIVE CLOCK SPRING. IF A CRASH OCCURRED, THE AIR BAG COULD POTENTIALLY NOT DEPLOY. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Exterior Lighting
Filed May 28, 2014109,386 milesOK
SOMETIMES WHEN THE VEHICLE IS STARTED ONLY THE DRIVER SIDE DAYTIME RUNNING LIGHT COMES ON. TURN THE LIGHTS ON AND THE DRIVER SIDE LIGHT GOES OUT AND THE OTHER SIDE COMES ON. TURN ON THE HIGH BEAMS, THE DRIVER SIDE LIGHT COMES ON AND THE OTHER SIDE GOES OUT. TOOK THE VEHICLE TO A DEALER,CAUSE WAS SAID TO BE THE MULTI FUNCTION SWITCH SHORTED. THE MULTI FUNCTION SWITCH WAS REPLACED, LIGHTS WORKED PROPERLY FOR ABOUT 2 WEEKS,THEN THE PROBLEM RETURNED. TOOK VEHICLE BACK TO THE SAME DEALER AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM.WHEN BOTH LIGHTS ARE ON AT THE SAME TIME THEY FLICKER,THE PROBLEM HAS GOTTEN TO THE POINT TO WHERE ONLY ONE LIGHT IS WORKING MORE TIMES THAN WHEN BOTH LIGHTS ARE WORKING. I RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND SEVERAL OTHER OWNERS HAVING THE SAME PROBLEM AS EARLY AS 2005. I CONTACTED DODGE AND WAS TOLD THEY WERE UNAWARE OF THE PROBLEM AND THAT THERE WERE NO RECALLS ON MY VEHICLE. ALL 2001 DODGE GRAND CARAVAN SHOULD BE RECALLED AT ONCE, BECAUSE OF THIS SAFETY ISSUE WITH THE LIGHTS. IT SHOULD NOT TAKE SOMEONE HAVING AN ACCIDENT WHETHER MINOR OR FATAL IN ORDER TO GET THIS DEFECT CORRECTED.WE ARE AT RISK OF RECEIVING A TRAFFIC TICKET FOR DRIVING A VEHICLE WITH DEFECTIVE EQUIPMENT AND OR BEING IN AN ACCIDENT BECAUSE OF THE LIGHTING PROBLEM. WE HAVE LOST USE OF THIS FOR UP TO 3 WEEKS BECAUSE OF THE PROBLEM WITH THE HEAD LIGHTS,AND WE CAN NOT AFFORD TO REPLACE IT AT THIS TIME. EVEN IF WE REPLACE THIS VEHICLE THE PROBLEM WOULD ONLY BE PASSED ON
Electrical System
Filed Apr 24, 201490,000 milesAZ
PURCHASED USED MINIVAN TOOK IT TO GET REGISTERED AND FOUND OUT THE MILEAGE HAS BEEN TAMPERED WITH AND ITS NOT ACCURATE. SELLER SAID IT HAD 90000 MILES ODOMETER READ A LITTLE OVER 90000 BUT MVD SAID IT WAS NOT ACCURATE. *TR
Exterior Lighting
Filed Feb 17, 2014108,000 milesNJ
USING EITHER TURN SIGNAL CUTS OFF POWER TO THE DASH. DASH COMES BACK ON A FEW SECONDS AFTER USING. I CHECK THE LIGHTS (EXTERIOR), BUT NO BLINKING THE INTERIOR TURN SIGNALS BLINK SOMETIMES, BUT NO SOUND ANYBODY FAMILIAR WITH PROBLEM? I'VE SEEN MANY SIMILAR CONDITIONS. *TR
Fuel/Propulsion System
Filed Nov 4, 201344,000 milesMN
FUEL JUMPER HOSE POPPED OFF FROM STEEL LINE THAT COMES FROM FUEL TANK SUPPLY THE SIDE THAT KEEPS COMING OFF, IS CONNECT TO THE FUEL JUMPER HOSE FITTING TO THE FUEL RAIL V-6 3.3L ENGINE. *TR
Electrical System
Filed Oct 22, 2013168,000 milesCO
SITTING IDLE AT A STOP LIGHT AND MY VAN STALLED. WHILE I TRIED TO START IT AGAIN, IT BEGAN TO ACCELERATE ON ITS OWN. IT WILL STALL WHILE DRIVING AND LOSE ALL POWER AND THE STEERING/ BRAKES GET HARD. IT WILL BEGIN TO ACCELERATE ON ITS OWN WHILE THE BRAKE IS PUSHED. I HAD IT DIAGNOSED YESTERDAY AND IT IS A MELTED WIRING FUEL RAIL HARNESS THAT WAS PLACED RIGHT ABOVE THE EXHAUST MANIFOLD. IT CAN MELT AND CATCH FIRE. THIS IS A KNOWN PROBLEM WITH THIS YEAR AND MODEL. PLEASE HELP! *TR
Fuel System, Gasoline
Filed Jun 19, 2013NV
THE FIRST YEAR I PURCHASED THE VEHICLE, I HAD TO TAKE IT IN FOR FUEL ISSUES ,PAID OUT $50 THE FIRST TIME FOR DEDUCTIBLE, THEN THE SECOND YEAR $150 SAME PROBLEM, FUEL, HAD TO HAVE A NEW FUEL PUMP,NOW I HAVE HAVING MORE FUEL PROBLEMS WHICH MEANS I WILL HAVE TO PAY OUT $250 BEING THIS IS MY THIRD YEAR. NOW I WAS READING ONLINE THAT THERE HAVE BEEN SOME RECALLS FOR THIS SAME PROBLEM ON DODGE CARAVANS. I WOULD LIKE TO KNOW IF THERE IS ANYTHING I CAN DO, TO HAVE Y PROBLEM LOOKED AT AND FIXED WITHOUT COMING OUT OF MY POCKET A 3RD TIME FOR THE SAME ISSUE. WHEN I PURCHASED THE VEH FROM DRIVE TIME, THEY STATED THEY DID AN ALL AROUND INSPECTION. ALSO, MY PASSENGER SIDE SLIDING DOOR WILL OPEN ON ITS OWN EVEN WHILE I AM DRIVING SOMETIMES. AND IT WONT LATCH ON UNTIL THE 3RD OR 4TH TRY. *TR
Fuel System, Gasoline
Filed Jun 9, 2013143,000 milesFL
WHILE DRIVING IT CUT OUT AND STALLED. I WAS ON THE HIGHWAY GOING ABOUT 65 MPH. THERE WAS MINIMAL FUEL PRESSURE. *TR
Engine and Engine Cooling
Filed Apr 27, 2013121,000 milesNY
I HAVE A 2001 DODGE GRAND CARAVAN SPORT AND I HAD NOTHING BUT PROBLEMS WITH IT FROM THE BRAKE LINES ROTTED AWAY TO THE ANTI FREEZE LINE ROTTED AWAY ALSO THE STEERING GETTING HARD TO WERE IT WONT BUDGE ALSO LIGHTS FLICKERING AND OVERHEATING SO THERE'S NOTHING ON MY VAN THAT ISN'T A PROBLEM I SPENT THOUSANDS OF DOLLARS ON THESE PROBLEMS AND THEY JUST CONTINUE TO HAPPEN ANYTHING ON MY VAN THAT HOLDS FLUIDS JUST ROTS AWAY FROM THE INSIDE OUT AND NOW THE WATER PUMP HOUSING THAT'S BOLTED ONTO THE MOTOR WERE THE HOSE ATTACHES TO GOTO THE FIREWALL SO THAT YOU HAVE HEAT AND AC INSIDE THE VAN ROTTED OFF SO THERE'S A HOLE WERE THE NIPPLE WOULD BE TO CONNECT A HOSE TO AND THE DEALERSHIP WONT HELP ME IN ANYWAY SHAPE OR FORM SO IM BASICALLY ON MY OWN SO I GUESS THERE WAITING FOR SOMEONE TO DIE BEFORE THEY FIX ANYTHING ON THESE VANS THEY HAVE SO MUCH CONCERN FOR THE CIVILIANS THAT BUY THERE CAR VANS EXT. THEY KEEP UP LIKE THIS EVERYONE WHO BUYS A VEHICLE FROM THEM IS CERTAIN TO DIE AND THEY WONT HAVE ANY CUSTOMERS TO SELL TO PERIOD BECAUSE THEY WILL ALL BE DEAD.... ITS TIME TO TAKE OUR STORY TO THE PRESS AND YOU WILL SEE HOW FAST THE WILL FIX THESE ISSUES SO IF YOUR A OWNER OF A DODGE CHRYSLER AND HAVING PROBLEMS SUCH AS ME WE SHOULD GET THE PRESS INVOLVED AND HAVE THEM WRITE A STORY ABOUT THERE LACK OR CARE FOR THERE CUSTOMERS SAFETY SO LETS TEAM UP AND WRITE ME AT [XXX] AND LETS PUT A FLAME UNDER THERE BUTTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Air Bags
Filed Nov 14, 2012151,000 milesDE
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WHENEVER THE CONTACT WOULD ATTEMPT A TURN. THE LIGHT REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE CONTROLS ON THE STEERING WHEEL FAILED AND LATER, THE HORN ALSO FAILED. AFTER PERFORMING EXTENSIVE RESEARCH, THE CONTACT CONCLUDED THAT THE CLOCK SPRING FAILED. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND NEITHER OFFERED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,000 AND THE CURRENT MILEAGE WAS 166,000.
Engine and Engine Cooling
Filed Aug 14, 2012170,000 milesME
MY VAN IS OVERHEATING. IT BROKE DOWN ON THE MASSACHUSETTS PIKE, IT THEN STARTED SMOKING FROM UNDER THE HOOD AND FROM THE UNDERCARRIAGE. THE FANS AREN'T TURNING ON WHEN THE AIR CONDITIONER IS ON, AND THE AIR CONDITIONER IS NOT STAYING COOL. *TR
Steering
Filed Jan 15, 2012120,000 milesNC
IN APRIL OF 2009 I NOTICED THAT THE STEERING WAS TIGHT AT TIMES. I CHECKED THE POWER STEERING FLUID AND WHEN ADDED, THE STEERING WAS BETTER. IN COLD MONTHS IT WAS WORST. IN DEC. 2009 I HAD THE POWER STEERING PUMP REPLACED. IT WORKED FOR ABOUT A YEAR. THEN IN DEC. 2010, I HAD THE POWER STEERING PUMP FLUSH. THE MECHANIC SAID TO WARM UP THE CAR BEFORE DRIVING. IT WORKED IN THE SUMMER MONTHS BUT NOT IN THE WINTER. IN JANUARY 2012 THE STEERING WAS REALLY HARD. I HAD A HARD TIME BACKING UP, TURNING EITHER WAY OR JUST DRIVING AT ALL. I GOT TWO DIFFERENT MECHANICS OPINION AND THEY SAID THAT THE RACK AND PINION, STEERING RACK, NEEDED TO BE REPLACED. SO, AFTER CHANGING THE RESERVOIR THE RACK AND PINION STILL NEEDED TO BE CHANGED. THE MECHANIC SAID THEY HAVE CHANGED A LOT OF RACK AND PINION IN DODGE/CHRYSLER MINI VANS. THEY ARE NOT LASTING THE LIFE OF THE VEHICLE.
Suspension
Filed Dec 15, 2011171,000 milesMI
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT HEARD A CLUNKING NOISE WHEN HE APPLIED PRESSURE TO THE BRAKES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE LOWER CONTROL ARM PIVOT BOLT WAS FRACTURED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 171,000.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 2, 2004. Source: NHTSA Office of Defects Investigation.