Owners filed 583 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 6 times.
When it fails
104000104,000 milesMedian miles at failure
131 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
66
1
0
1
Power Train › Automatic Transmission
50
2
0
1
Visibility › Windshield Wiper/Washer
35
0
0
0
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
32
0
0
0
Engine and Engine Cooling › Engine › Gasoline
28
1
12
0
Air Bags › Frontal
20
7
0
13
Electrical System
18
0
3
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
12
2
2
0
Exterior Lighting › Headlights
12
1
0
4
Engine and Engine Cooling › Engine
12
0
0
0
6 safety recalls
Part 573 reports
Air Bags › Frontal02V293000
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Child Seat98V185000
Filed Aug 6, 1998157,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Tires › Bead97V200000
Filed Nov 13, 199725,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Risk. SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder96V215000
Filed Oct 29, 199618,997 vehiclesChrysler Corporation
Defect. THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Risk. AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy. DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Seat Belts › Integrated Child Seat97I001000
Filed Oct 24, 1996150,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
What owners reported
Newest filings
Service BrakesFire
Filed Jul 22, 2020158,182 milesCA
MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.
Engine
Filed Nov 26, 2019104,233 milesCA
CAR SUDDENLY LOST POWER WHILE DRIVING ON THE FREEWAY AT 60MPH; ENGINE REMAINED ON. I PULLED OVER, TURNED OFF THE CAR, AND IT STARTED BACK UP AGAIN AND DROVE FINE FOR ABOUT 2 MILES. 'SERVICE ENGINE SOON' LIGHT CAME ON. WHEN IT LOST POWER AGAIN, I SLOWED AND THEN TRIED TO REACCELERATE, AND IT DROVE FINE FOR ABOUT 5 MILES, ENOUGH TO GET ME OFF THE FREEWAY AND TO A SAFE LOCATION. I CHECKED THE OIL AND TRANSMISSION LEVELS, WHICH WERE OK, AND THERE WAS NOTHING LEAKING UNDER THE CAR. WENT TO AN APPOINTMENT, AND CAME BACK TO THE CAR, WHICH STARTED UP AND DROVE OK FOR ABOUT A HALF MILE, THEN IT SHUT DOWN COMPLETELY AT A TRAFFIC LIGHT. THIS TIME IT WOULDN'T START BACK UP AGAIN, SO I PUSHED IT ONTO A SIDE STREET, WHERE IT STARTED UP FINE AND DROVE TO THE NEAREST GAS/REPAIR STATION. NOW, THE VAN WON'T START AGAIN. VAN WAS PROCEEDING STRAIGHT IN ALL SITUATIONS.
SteeringCrash
Filed Dec 15, 2016271,000 milesMI
SERPENTINE BELT COMES OFF WHILE DRIVING IN SNOW CAUSING LOSS OF POWER STEERING ON SLIPPERY ROAD SURFACES. LOSS OF VEHICLE CONTROL AND ABILITY TO REGAIN VEHICLE CONTROL WAS COMPROMISED BY LACK OF STEERING ASSIST CAUSING THE VEHICLE TO LEAVE THE ROADWAY. I CONTACTED CHRYSLER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE.THIS WAS A VERY DANGEROUS SITUATION AS A SCHOOL BUS WAS NEAR MY VEHICLE WHEN THIS INCIDENT HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL SHOULD BE MANDATED. *TR
Service Brakes
Filed Jul 21, 2015NC
PART 2 I'VE READ ON HERE THAT GATES HAS A BELT/PULLEY FIX FOR THIS PROBLEM. IF THEY HAVE ONE, CHRYSLER CAN MAKE ONE. THIS IS A DANGEROUS PROBLEM THAT CAN HAPPEN ANY TIME TO MANY DODGE VANS, IT RESULTS IN OTHER DAMAGES, SUDDEN LOSS OF POWER STEERING CONTROL, POSSIBLE INJURY EVEN DEATH TO MANY PEOPLE AT ONE TIME. MANY OTHER VEHICLES HAVE SERPENTINE BELTS WITHOUT THIS PROBLEM SO IT CAN BE FIXED. IT'S A REPEATED DESIGN FLAW & SHOULD BE CORRECTED IMMEDIATELY. A NTSB RULE GOES SOMETHING LIKE THIS "A COMPANY IS RESPONSIBLE FOR ANY FORESEEABLE PROBLEMS IN THEIR PRODUCT" THE SAME GOES FOR THE BRAKE LINES CORRODING ENOUGH FOR FAILURE TO OCCUR IN JUST A FEW YEARS, THIS IS ALSO UNACCEPTABLE. THIS IS A $29,850 VEHICLE NOT A $2,000 1967 VOLKSWAGEN BEETLE, MY BEETLE HAS THE ORIGINAL BREAK LINES. AND IN GOOD SHAPE. ALL BREAK LINES ARE TO BE STAINLESS STEEL TO RESIST RUST AND CORROSION. THIS IS PURELY LACK OF QUALITY IN MATERIALS USED TO MAKE THESE LINES AND THE COMPANY ALSO SHOULD BE MADE TO CORRECT THE PROBLEM BY WARNING ALL OWNERS ABOUT THE PROBLEM AND REPLACING ALL DEFECTABLE LINES WITH GOOD QUALITY LINES.
Service Brakes
Filed Jul 21, 2015NC
PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE
Service Brakes
Filed Jul 21, 2015NC
PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE
Service Brakes
Filed Jul 21, 2015NC
PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHIC
Electrical System › Instrument Cluster/Panel
Filed Jul 9, 201577,000 milesCO
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING AT 62 MPH, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER AND THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Electrical System
Filed Nov 11, 2014WA
AT RANDOM GAUGES WILL STOP WORKING ON THE DASHBOARD AND THE ABS LIGHT WILL TURN ON. *TR
Electrical System
Filed Oct 23, 2014WV
THIS IS ACTUALLY MY MOTHER'S VAN AND A VAN THAT I HAD PREVIOUSLY OWNED. IT SEEMS THAT THESE VEHICLES SEEM TO HAVE A PROBLEM WITH THE SECURITY SYSTEM NOT DISARMING AS YOU TRY TO ENTER THE VEHICLE. YOU CAN UNLOCK THE DOORS FROM THE OUTSIDE, BUT AS SOON AS YOU GET IN THE VEHICLE AND TRY TO START IT, IT IMMEDIATELY SHUTS BACK DOWN AS A SECURITY PRECAUTION. A SIMPLE SMACK ON THE DASH CURES IT RIGHT UP, BUT BEING AS HOW IT'S MY MOTHER'S VAN NOW; SHE DOESN'T HAVE THE STRENGTH TO SIMPLY "SMACK" THE DASH AND GET EVERYTHING WORKING AGAIN. IT SEEMS AS THOUGH, THIS IS NOT THE ONLY KNOWN ISSUE. I HAVE READ ABOUT IT THROUGH SEVERAL DIFFERENT PEOPLE AND HAVE EXPERIENCED IT MYSELF ON TWO SEPARATE VANS. I HONESTLY BELIEVE THAT DAIMLER/CHRYSLER SHOULD ADDRESS THIS ISSUE AND NOT HAVE THE CONSUMER FIX IT, SEEING AS HOW IT IS AND ISSUE THAT'S BURIED IN THE DASHBOARD AND NOT OUT IN PLAIN SIGHT, LIKE SOME MECHANICAL ISSUES. THEY FIXED THE PROBLEM WITH THE CLOCK SPRING IN THE STEERING WHEEL, BECAUSE IT COULD SET OFF THE AIRBAG AT ANY GIVEN MOMENT. WELL, WITH ME HAVING TO SMACK THE DASH SEVERAL DIFFERENT TIMES, HER SPEEDOMETER IS OFF BY 50 MPH NOW. I AM HOPING FOR A RECALL NOTICE ON THIS ISSUE, DUE TO THE FACT THAT ONE MORE GOOD WHACK COULD SET OFF THE AIRBAG AND REALLY INJURY SOMEBODY. THANK YOU. *TR
Service BrakesCrash
Filed Oct 9, 2014160,000 milesMI
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ALL OF THE BRAKE FLUID DRAINED FROM THE BRAKE LINES AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Electrical System
Filed Jul 21, 2014106,500 milesFL
I PURCHASED MY 1997 DODGE GRAND CARAVAN FROM A PRIVATE PARTY IN 2009, AND SHORTLY AFTER THE GAUGE CLUSTER STOPPED FUNCTIONING WHILE I WAS DRIVING. CHECK ENGINE AND ABS LIGHTS CAME ON WHICH ON CHECKING WITH MY MECHANIC SAID MY ABS SYSTEM IS NON-FUNCTIONAL AS IS ALL OTHER INSTRUMENT RELATED READINGS. A SHORT TIME LATER, THE PANEL CAME BACK ON AND WORKED FOR AWHILE THAN SHUT OFF AGAIN. SOMEONE SAID HIT THE PANEL FACE AND THE GAUGES SHOULD COME BACK ON. I DID AND IT DID. FOR AWHILE. OVER TIME THE GAUGE FAILURE INTERVAL GREW SHORTER AND SHORTER, AND HITTING THE PANEL FINALLY FAILED TO RETURN THE USE OF THE GAUGES. TO REPLACE THIS GAUGE CLUSTER IS AN $800.00 PLUS REPAIR IN A SHOP WITH A REBUILD PANEL COSTING OVER $200.00 BY ITSELF. I DON'T WANT TO KNOW WHAT A DEALER WILL CHARGE. UPON FURTHER INVESTIGATION, I HAVE LEARNED THE GAUGE FAILURE CULPRIT IS COLD SOLDER JOINTS ON THE BACK SIDE OF THE CIRCUIT BOARD OF THE GAUGE CLUSTER AND IS AN ALL TOO COMMON PROBLEM WITH THIS CLASS OF VEHICLE. THIS DEFICIENCY CAN EASILY BE AVOIDED BY BETTER QUALITY CONTROL FROM THE MANUFACTURER. *TR
Fuel System, Gasoline
Filed Jun 29, 2014150,000 milesOR
CAR HAS FAULTY GAS GAUGE AND DESPITE HOW MUCH GAS I PUT IN, WILL TOGGLE BETWEEN HAVING GAS TO EMPTY AND SITS ON EMPTY, HAS RUN OUT OF GAS AS A RESULT, HARD TO START AND NOW WILL NOT START. ALSO HAS MANY ELECTRICAL QUIRKS, TURN HEADLIGHTS ON INBOARD DASH LIGHT GOES OFF AND VICE VERSA. HAD SOMEONE FIX FAN TO GO ON WHEN PLUGGED INTO BATTERY SINCE CANNOT GET INTO COMPUTER DASHBOARD AND INTERNAL HEAT FAN STOPPED WORKING, ALSO INDICATORS WORK SPORADICALLY (SO EVIDENTLY AN ELECTRICAL COMMUNICATIONS ISSUE). I'VE READ THAT THIS YEAR HAS HAD RECALLS DUE TO FAULTY FUEL HOSES/LINES AND WHEN USING AFTER MARKET FUEL FILTERS EVEN FROM NAPA WHICH WILL CAUSE FUEL LINES TO BECOME FAULTY. MY VAN FALLS WITHIN THIS YEAR, BUT I WAS TOLD MY SPECIFIC VIN # DIDN'T APPLY. VAN IS 3.3 LITER ENGINE, V6. *TR
Engine
Filed Jun 16, 2014107,000 milesFL
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE CURRENT MILEAGE WAS 114,000.
Power Train
Filed Jan 28, 2013126,321 milesPA
WAS DRIVING THE VAN ABOUT APPROX 35 MPH IN A SNOW STORM WHEN IT STARTED TO SLIDE, I ACCELERATED TO KEEP FROM SPINNING OUT AND THE TRANSMISSION LET GO..TOOK IT TO THE TRANSMISSION SHOP THAT PUT IT IN AND THEY SAID THE SPIDER GEARS WERE "WELDED" TO THE SHAFT AND IT CAUSED THE SHAFT TO BREAK..THIS IS THE SECOND TRANNY WE PUT IN THIS VAN FOR THE SAME THING. MANUFACTURE DEFECT..THEY SHOULD PAY FOR THE NEW TRANNY.. IT COST ME OVER $1950 TO PUT THIS TRANNY IN AND IT IS A REBUILD FROM ADVANCED AUTO..THEY SAID ITS A MANUFACTURE REBUILD..ALSO, THE SWITCH FOR THE HEADLIGHTS IS VERY LOOSE AND YOU HAVE TO PLAY WITH IT AND GET IT IN A CERTAIN POSITION TO GET THE LIGHTS TO STAY ON. YOU HAVE TO TURN THEM ALL THE WAY TO THE RIGHT THEN PULL IT OUT A LITTLE THEN IT WILL STAY ON.. *TR
Service Brakes
Filed Nov 28, 2012169,577 milesNY
WHILE DRIVING RUSTED BRAKELINE RUPTURED AND LOST FLUID. *TR
Engine
Filed Sep 6, 2012130,000 milesNY
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE HIT A SMALL POTHOLE AND THE CONTACT LOST POWER STEERING. ALSO, THE VEHICLE OVERHEATED AND THE ALTERNATOR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE FAILURE BUT DECIDED TO REPLACED THE SERPENTINE BELT AS A SAFETY PRECAUTION. THE FAILURE RECURRED SEVERAL TIMES MOSTLY WHEN IT RAINED OR HIT A POTHOLE. THE CONTACT STATED THAT THE SERPENTINE BELT CAME OFF SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 143,000.
Fuel System, Gasoline › Fuel Injection System
Filed Jun 20, 2012145,000 milesMN
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A FUEL SMELL. THE CONTACT PARKED THE VEHICLE AND AFTER INSPECTING IT, HE NOTICED FUEL LEAKING FROM THE FUEL RAIL. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) AND WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 7/11/12 *CN UPDATED 07/17/12
Engine and Engine Cooling
Filed Feb 1, 2012122,000 milesNH
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT THE SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL AUTOMOTIVE STORE, WHERE IT WAS DIAGNOSED THAT THE COIL PACK MALFUNCTIONED. THE DEALER WAS NOTIFIED AND THEY COULD NOT ASSIST THE CONTACT WITH THE FAILURE OF THE COIL PACK. THE VEHICLE EXPERIENCED THIS FAILURE A TOTAL OF SIX TIMES AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 03/05/12*LJ UPDATED 03/08/12
Service Brakes, Hydraulic
Filed Jul 22, 201185,000 milesMN
BRAKE LINE FAILURE - BRAKE FLUID LEAKED OUT DUE TO CORROSION. *TT
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 7, 2002. Source: NHTSA Office of Defects Investigation.