1997 Dodge Grand Caravan

Fatalities reported

Owners filed 583 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 6 times.

Avoid One of the Dodge Grand Caravan years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Dodge Grand Caravan years to avoid →

When it fails
020k40k60k90k120k200k
104,000 milesMedian miles at failure

131 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 1997 Dodge Grand Caravan problems

90 of the 583 complaints (15%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags66
101
Power Train › Automatic Transmission · transmission50
201
Visibility › Windshield Wiper/Washer35
000
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys · engine32
000
Engine and Engine Cooling › Engine › Gasoline · engine28
1120
Air Bags › Frontal · airbags20
7013
Electrical System18
030
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes12
220
Exterior Lighting › Headlights · headlights12
104
Engine and Engine Cooling › Engine · engine12
000

1997 Dodge Grand Caravan airbags problems

15% of all complaints

90 of the 583 complaints are about the airbags. This is what owners describe:

  • shows an airbag warning light53% · 48
  • sets off warning lights on the dash20% · 18
  • did not deploy its airbags in a crash9% · 8

Share of the 90 airbags complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
85,000 mi
median of 15 reports
Peak year of filing
2001
34 airbags complaints that year
Crashes · fires · injuries
9 · 0 · 15
in these complaints
Recalls on the airbags
“Tl*the contact owns a 1997 dodge grand caravan. The contact noticed that the air bag warning light was illuminated on the instrument panel, which indicated that the air bags were inoperative. He called the dealer in reference to NHTSA campaign id number 02v293000 (air bags:frontal) and was advised that the parts for the repair were on back order. The vehicle has not yet been repaired according to the recall.”
Owner complaint, filed Apr 29, 2009 at 69,500 miles
“Tl*the contact's spouse owns a 1997 dodge grand caravan. While driving 30 MPH, the check engine and air bag lights illuminated on the instrument panel. The vehicle has not been diagnosed. The contact received a recall notice for the clock spring, but he did not have the vehicle serviced because the dodge dealer stated that there was no need to service the vehicle since the air bag light was not illuminated at the …”
Owner complaint, filed May 13, 2008 at 80,000 miles

Complaints and recalls over time

By year of filing
1996: 1 complaints, 0 about the airbags'961997: 33 complaints, 2 about the airbags1998: 39 complaints, 1 about the airbags1999: 66 complaints, 0 about the airbags2000: 58 complaints, 5 about the airbags'002001: 104 complaints, 34 about the airbags2002: 102 complaints, 29 about the airbags2003: 46 complaints, 7 about the airbags2004: 40 complaints, 7 about the airbags'042005: 20 complaints, 2 about the airbags2006: 14 complaints, 0 about the airbags2007: 8 complaints, 0 about the airbags2008: 14 complaints, 1 about the airbags'082009: 5 complaints, 1 about the airbags2010: 9 complaints, 0 about the airbags2011: 5 complaints, 1 about the airbags2012: 4 complaints, 0 about the airbags'122013: 1 complaints, 0 about the airbags2014: 6 complaints, 0 about the airbags2015: 5 complaints, 0 about the airbags2016: 1 complaints, 0 about the airbags'162017: 0 complaints, 0 about the airbags2018: 0 complaints, 0 about the airbags2019: 1 complaints, 0 about the airbags2020: 1 complaints, 0 about the airbags'20Recall 97I001000 (seat belts)Recall 96V215000 (brakes)Recall 97V200000 (tires)Recall 98V185000 (child seat)Recall 00V268000 (fuel system)Recall 02V293000 (airbags)NHTSA investigation EA01007NHTSA investigation RQ00008NHTSA investigation EA99013NHTSA investigation PE99010NHTSA investigation EA97003
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened

Complaints about the 1997 Grand Caravan peaked in 2001, with 104 filed that year. Owners had filed 70 complaints about the airbags before the first recall that covers it, 02V293000 in November 2002; 20 more have come in since. In 2020 owners filed 1 so far.

6 safety recalls

Part 573 reports
Air Bags › Frontal02V293000
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline › Fuel Injection System00V268000
Filed Sep 13, 20001,163,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Child Seat98V185000
Filed Aug 6, 1998157,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

Tires › Bead97V200000
Filed Nov 13, 199725,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.

Risk. SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.

Remedy. DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder96V215000
Filed Oct 29, 199618,997 vehiclesChrysler Corporation

Defect. THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.

Risk. AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.

Remedy. DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).

Seat Belts › Integrated Child Seat97I001000
Filed Oct 24, 1996150,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.

Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.

Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.

All 6 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 6 name the 1997 Grand Caravan.

AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system

There is no summary currently available

DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration

There is no summary currently available

POST COLLISION FUEL SYSTEMEngineering analysis EA99013Closed
Opened Jun 11, 1999Closed Aug 10, 2001fuel system
POST-COLLISION FUEL SYSTEM INTEGRITYPreliminary evaluation PE99010Closed
Opened Feb 3, 1999Closed Jun 11, 1999fuel system

There is no summary currently available

INTEGRATED CHILD SEAT BELT LOCKUPEngineering analysis EA97003Closed
Opened Jan 31, 1997Closed Aug 19, 1998child seat

This investigation is closed.chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.recall number 98v-185 has been assigned to this safety recall.

INTEGRATED CHILD SEAT BELT LOCKUPInvestigation SQ96016Closed
Opened Sep 18, 1996Closed Feb 4, 1997seat belts

Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 …

Technical service bulletins

8 on file

Repair instructions the manufacturer sent its dealers for the 1997 Grand Caravan. Not recalls: the fix is usually free only while the car is under warranty.

body and frame 4equipment 3engine 1

What owners reported

Newest filings
Service BrakesFire
Filed Jul 22, 2020158,182 milesCA

MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.

Engine
Filed Nov 26, 2019104,233 milesCA

CAR SUDDENLY LOST POWER WHILE DRIVING ON THE FREEWAY AT 60MPH; ENGINE REMAINED ON. I PULLED OVER, TURNED OFF THE CAR, AND IT STARTED BACK UP AGAIN AND DROVE FINE FOR ABOUT 2 MILES. 'SERVICE ENGINE SOON' LIGHT CAME ON. WHEN IT LOST POWER AGAIN, I SLOWED AND THEN TRIED TO REACCELERATE, AND IT DROVE FINE FOR ABOUT 5 MILES, ENOUGH TO GET ME OFF THE FREEWAY AND TO A SAFE LOCATION. I CHECKED THE OIL AND TRANSMISSION LEVELS, WHICH WERE OK, AND THERE WAS NOTHING LEAKING UNDER THE CAR. WENT TO AN APPOINTMENT, AND CAME BACK TO THE CAR, WHICH STARTED UP AND DROVE OK FOR ABOUT A HALF MILE, THEN IT SHUT DOWN COMPLETELY AT A TRAFFIC LIGHT. THIS TIME IT WOULDN'T START BACK UP AGAIN, SO I PUSHED IT ONTO A SIDE STREET, WHERE IT STARTED UP FINE AND DROVE TO THE NEAREST GAS/REPAIR STATION. NOW, THE VAN WON'T START AGAIN. VAN WAS PROCEEDING STRAIGHT IN ALL SITUATIONS.

SteeringCrash
Filed Dec 15, 2016271,000 milesMI

SERPENTINE BELT COMES OFF WHILE DRIVING IN SNOW CAUSING LOSS OF POWER STEERING ON SLIPPERY ROAD SURFACES. LOSS OF VEHICLE CONTROL AND ABILITY TO REGAIN VEHICLE CONTROL WAS COMPROMISED BY LACK OF STEERING ASSIST CAUSING THE VEHICLE TO LEAVE THE ROADWAY. I CONTACTED CHRYSLER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE.THIS WAS A VERY DANGEROUS SITUATION AS A SCHOOL BUS WAS NEAR MY VEHICLE WHEN THIS INCIDENT HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL SHOULD BE MANDATED. *TR

Service Brakes
Filed Jul 21, 2015NC

PART 2 I'VE READ ON HERE THAT GATES HAS A BELT/PULLEY FIX FOR THIS PROBLEM. IF THEY HAVE ONE, CHRYSLER CAN MAKE ONE. THIS IS A DANGEROUS PROBLEM THAT CAN HAPPEN ANY TIME TO MANY DODGE VANS, IT RESULTS IN OTHER DAMAGES, SUDDEN LOSS OF POWER STEERING CONTROL, POSSIBLE INJURY EVEN DEATH TO MANY PEOPLE AT ONE TIME. MANY OTHER VEHICLES HAVE SERPENTINE BELTS WITHOUT THIS PROBLEM SO IT CAN BE FIXED. IT'S A REPEATED DESIGN FLAW & SHOULD BE CORRECTED IMMEDIATELY. A NTSB RULE GOES SOMETHING LIKE THIS "A COMPANY IS RESPONSIBLE FOR ANY FORESEEABLE PROBLEMS IN THEIR PRODUCT" THE SAME GOES FOR THE BRAKE LINES CORRODING ENOUGH FOR FAILURE TO OCCUR IN JUST A FEW YEARS, THIS IS ALSO UNACCEPTABLE. THIS IS A $29,850 VEHICLE NOT A $2,000 1967 VOLKSWAGEN BEETLE, MY BEETLE HAS THE ORIGINAL BREAK LINES. AND IN GOOD SHAPE. ALL BREAK LINES ARE TO BE STAINLESS STEEL TO RESIST RUST AND CORROSION. THIS IS PURELY LACK OF QUALITY IN MATERIALS USED TO MAKE THESE LINES AND THE COMPANY ALSO SHOULD BE MADE TO CORRECT THE PROBLEM BY WARNING ALL OWNERS ABOUT THE PROBLEM AND REPLACING ALL DEFECTABLE LINES WITH GOOD QUALITY LINES.

Service Brakes
Filed Jul 21, 2015NC

PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE

Service Brakes
Filed Jul 21, 2015NC

PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE

Service Brakes
Filed Jul 21, 2015NC

PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHIC

Electrical System › Instrument Cluster/Panel
Filed Jul 9, 201577,000 milesCO

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING AT 62 MPH, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER AND THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Electrical System
Filed Nov 11, 2014WA

AT RANDOM GAUGES WILL STOP WORKING ON THE DASHBOARD AND THE ABS LIGHT WILL TURN ON. *TR

Electrical System
Filed Oct 23, 2014WV

THIS IS ACTUALLY MY MOTHER'S VAN AND A VAN THAT I HAD PREVIOUSLY OWNED. IT SEEMS THAT THESE VEHICLES SEEM TO HAVE A PROBLEM WITH THE SECURITY SYSTEM NOT DISARMING AS YOU TRY TO ENTER THE VEHICLE. YOU CAN UNLOCK THE DOORS FROM THE OUTSIDE, BUT AS SOON AS YOU GET IN THE VEHICLE AND TRY TO START IT, IT IMMEDIATELY SHUTS BACK DOWN AS A SECURITY PRECAUTION. A SIMPLE SMACK ON THE DASH CURES IT RIGHT UP, BUT BEING AS HOW IT'S MY MOTHER'S VAN NOW; SHE DOESN'T HAVE THE STRENGTH TO SIMPLY "SMACK" THE DASH AND GET EVERYTHING WORKING AGAIN. IT SEEMS AS THOUGH, THIS IS NOT THE ONLY KNOWN ISSUE. I HAVE READ ABOUT IT THROUGH SEVERAL DIFFERENT PEOPLE AND HAVE EXPERIENCED IT MYSELF ON TWO SEPARATE VANS. I HONESTLY BELIEVE THAT DAIMLER/CHRYSLER SHOULD ADDRESS THIS ISSUE AND NOT HAVE THE CONSUMER FIX IT, SEEING AS HOW IT IS AND ISSUE THAT'S BURIED IN THE DASHBOARD AND NOT OUT IN PLAIN SIGHT, LIKE SOME MECHANICAL ISSUES. THEY FIXED THE PROBLEM WITH THE CLOCK SPRING IN THE STEERING WHEEL, BECAUSE IT COULD SET OFF THE AIRBAG AT ANY GIVEN MOMENT. WELL, WITH ME HAVING TO SMACK THE DASH SEVERAL DIFFERENT TIMES, HER SPEEDOMETER IS OFF BY 50 MPH NOW. I AM HOPING FOR A RECALL NOTICE ON THIS ISSUE, DUE TO THE FACT THAT ONE MORE GOOD WHACK COULD SET OFF THE AIRBAG AND REALLY INJURY SOMEBODY. THANK YOU. *TR

Service BrakesCrash
Filed Oct 9, 2014160,000 milesMI

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ALL OF THE BRAKE FLUID DRAINED FROM THE BRAKE LINES AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Electrical System
Filed Jul 21, 2014106,500 milesFL

I PURCHASED MY 1997 DODGE GRAND CARAVAN FROM A PRIVATE PARTY IN 2009, AND SHORTLY AFTER THE GAUGE CLUSTER STOPPED FUNCTIONING WHILE I WAS DRIVING. CHECK ENGINE AND ABS LIGHTS CAME ON WHICH ON CHECKING WITH MY MECHANIC SAID MY ABS SYSTEM IS NON-FUNCTIONAL AS IS ALL OTHER INSTRUMENT RELATED READINGS. A SHORT TIME LATER, THE PANEL CAME BACK ON AND WORKED FOR AWHILE THAN SHUT OFF AGAIN. SOMEONE SAID HIT THE PANEL FACE AND THE GAUGES SHOULD COME BACK ON. I DID AND IT DID. FOR AWHILE. OVER TIME THE GAUGE FAILURE INTERVAL GREW SHORTER AND SHORTER, AND HITTING THE PANEL FINALLY FAILED TO RETURN THE USE OF THE GAUGES. TO REPLACE THIS GAUGE CLUSTER IS AN $800.00 PLUS REPAIR IN A SHOP WITH A REBUILD PANEL COSTING OVER $200.00 BY ITSELF. I DON'T WANT TO KNOW WHAT A DEALER WILL CHARGE. UPON FURTHER INVESTIGATION, I HAVE LEARNED THE GAUGE FAILURE CULPRIT IS COLD SOLDER JOINTS ON THE BACK SIDE OF THE CIRCUIT BOARD OF THE GAUGE CLUSTER AND IS AN ALL TOO COMMON PROBLEM WITH THIS CLASS OF VEHICLE. THIS DEFICIENCY CAN EASILY BE AVOIDED BY BETTER QUALITY CONTROL FROM THE MANUFACTURER. *TR

Fuel System, Gasoline
Filed Jun 29, 2014150,000 milesOR

CAR HAS FAULTY GAS GAUGE AND DESPITE HOW MUCH GAS I PUT IN, WILL TOGGLE BETWEEN HAVING GAS TO EMPTY AND SITS ON EMPTY, HAS RUN OUT OF GAS AS A RESULT, HARD TO START AND NOW WILL NOT START. ALSO HAS MANY ELECTRICAL QUIRKS, TURN HEADLIGHTS ON INBOARD DASH LIGHT GOES OFF AND VICE VERSA. HAD SOMEONE FIX FAN TO GO ON WHEN PLUGGED INTO BATTERY SINCE CANNOT GET INTO COMPUTER DASHBOARD AND INTERNAL HEAT FAN STOPPED WORKING, ALSO INDICATORS WORK SPORADICALLY (SO EVIDENTLY AN ELECTRICAL COMMUNICATIONS ISSUE). I'VE READ THAT THIS YEAR HAS HAD RECALLS DUE TO FAULTY FUEL HOSES/LINES AND WHEN USING AFTER MARKET FUEL FILTERS EVEN FROM NAPA WHICH WILL CAUSE FUEL LINES TO BECOME FAULTY. MY VAN FALLS WITHIN THIS YEAR, BUT I WAS TOLD MY SPECIFIC VIN # DIDN'T APPLY. VAN IS 3.3 LITER ENGINE, V6. *TR

Engine
Filed Jun 16, 2014107,000 milesFL

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE CURRENT MILEAGE WAS 114,000.

Power Train
Filed Jan 28, 2013126,321 milesPA

WAS DRIVING THE VAN ABOUT APPROX 35 MPH IN A SNOW STORM WHEN IT STARTED TO SLIDE, I ACCELERATED TO KEEP FROM SPINNING OUT AND THE TRANSMISSION LET GO..TOOK IT TO THE TRANSMISSION SHOP THAT PUT IT IN AND THEY SAID THE SPIDER GEARS WERE "WELDED" TO THE SHAFT AND IT CAUSED THE SHAFT TO BREAK..THIS IS THE SECOND TRANNY WE PUT IN THIS VAN FOR THE SAME THING. MANUFACTURE DEFECT..THEY SHOULD PAY FOR THE NEW TRANNY.. IT COST ME OVER $1950 TO PUT THIS TRANNY IN AND IT IS A REBUILD FROM ADVANCED AUTO..THEY SAID ITS A MANUFACTURE REBUILD..ALSO, THE SWITCH FOR THE HEADLIGHTS IS VERY LOOSE AND YOU HAVE TO PLAY WITH IT AND GET IT IN A CERTAIN POSITION TO GET THE LIGHTS TO STAY ON. YOU HAVE TO TURN THEM ALL THE WAY TO THE RIGHT THEN PULL IT OUT A LITTLE THEN IT WILL STAY ON.. *TR

Service Brakes
Filed Nov 28, 2012169,577 milesNY

WHILE DRIVING RUSTED BRAKELINE RUPTURED AND LOST FLUID. *TR

Engine
Filed Sep 6, 2012130,000 milesNY

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE HIT A SMALL POTHOLE AND THE CONTACT LOST POWER STEERING. ALSO, THE VEHICLE OVERHEATED AND THE ALTERNATOR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE FAILURE BUT DECIDED TO REPLACED THE SERPENTINE BELT AS A SAFETY PRECAUTION. THE FAILURE RECURRED SEVERAL TIMES MOSTLY WHEN IT RAINED OR HIT A POTHOLE. THE CONTACT STATED THAT THE SERPENTINE BELT CAME OFF SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 143,000.

Fuel System, Gasoline › Fuel Injection System
Filed Jun 20, 2012145,000 milesMN

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A FUEL SMELL. THE CONTACT PARKED THE VEHICLE AND AFTER INSPECTING IT, HE NOTICED FUEL LEAKING FROM THE FUEL RAIL. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) AND WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 7/11/12 *CN UPDATED 07/17/12

Engine and Engine Cooling
Filed Feb 1, 2012122,000 milesNH

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT THE SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL AUTOMOTIVE STORE, WHERE IT WAS DIAGNOSED THAT THE COIL PACK MALFUNCTIONED. THE DEALER WAS NOTIFIED AND THEY COULD NOT ASSIST THE CONTACT WITH THE FAILURE OF THE COIL PACK. THE VEHICLE EXPERIENCED THIS FAILURE A TOTAL OF SIX TIMES AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 03/05/12*LJ UPDATED 03/08/12

Service Brakes, Hydraulic
Filed Jul 22, 201185,000 milesMN

BRAKE LINE FAILURE - BRAKE FLUID LEAKED OUT DUE TO CORROSION. *TT

Service Brakes, Electric
Filed Jun 4, 2011163,955 milesMA

WHILE DRIVING OUR 97 DODGE GRAND CARAVAN LE TO DROP OFF A VISITOR, HALFWAY THROUGH THE TRIP, I HAD TO STOP AT A LIGHT AND ALL OF A SUDDEN THE BRAKE PEDAL JUST WENT ALL THE WAY TO FIREWALL. SINCE CARAVAN HAS A FOOT BRAKE, I MANAGED TO DRIVE VEHICLE WITH HAZARD LIGHTS ON USING THE FOOT BRAKE. THERE WAS A SMELL OF BRAKE FLUID THAT INSTANT SO I FIGURED A LEAK HAD OCCURRED SOMEWHERE. AFTER GETTING HOME, I CHECKED AREA WHERE LEAK WAS COMING FROM AND SAW IT ON THE STAINLESS STEEL BRAID CONNECTION UNDERNEATH DRIVER SEAT NEAR THE ABS MODULE. *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed May 5, 2011126,000 milesIL

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT APPLIED THE BRAKES BUT THE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT SOME OF THE BRAKE LINES WERE SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 128,000. UPDATED 06/16/11*LJ UPDATED 06/23/11

Engine and Engine Cooling
Filed Mar 2, 2011186,542 milesAR

WHEN DRIVING IN THE RAIN WE HIT WATER ON THE ROAD AND THE SERPENTINE BELT COMES OFF, YOU LOSE POWER STEERING AT THE TIME IF IT HAPPENS IN HEAVY TRAFFIC YOU COULD HAVE A CRASH. WHEN LOOKING FOR A SOLUTION FOR THE PROBLEM I FOUND IT HAPPENS TO A LOT OF PEOPLE. GATES MAKES AN AFTER MARKET FIX PART# 38379K. DODGE WILL NOT FIX IT.

Air Bags › FrontalCrash1 killed
Filed Feb 14, 2011220,000 milesWI

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE STOPPED AND PREPARING TO PULL INTO A DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE, DESTROYING THE FRONT OF THE VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER SIDE AIR BAG DID DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 03/23/11 *BF

Power Train › Axle Assembly
Filed Aug 31, 2010104,000 milesPA

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT WAS CHANGING THE TIRE WHEN HE NOTICED THAT THE REAR AXLE WAS FRACTURED AND EXHIBITED SIGNS OF RUST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REPLACEMENT PARTS WERE UNATTAINABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 107,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Fuel System, Gasoline › Fuel Injection System
Filed Aug 4, 2010108,000 milesIL

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT SMELLED A STRONG ODOR OF FUMES. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROADWAY. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED A FUEL LEAKAGE COMING FROM THE FUEL RAIL ASSEMBLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TEMPORARY REPAIR WAS PERFORMED ON THE FUEL RAIL. THERE WAS A PRIOR RECALL REPAIR PERFORMED ON THE VEHICLE APPROXIMATELY FIVE YEARS AGO UNDER THE NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE CONTACT STATED THE REMEDY DID NOT CORRECT THE PROBLEM AND THE REPAIR PART WAS DEFECTIVE. ALSO, THE HIGH FUEL PRESSURE LINE SEPARATED FROM THE ENGINE DUE TO MASSIVE CORROSION AND THE FUEL PUMP LINE EXHIBITED A CRACK. THE REPAIRS WERE PERFORMED AT AN INDEPENDENT MECHANIC WITH REPLACEMENT OF THE FUEL PUMP. THE FAILURE MILEAGE WAS 108,000. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE REPLACEMENT FUEL SENDING UNIT THAT WAS REPLACED UNDER RECALL IN 2004 CRACKED. UPDATD 10/25/10

Tires
Filed Jul 26, 2010OH

1997 DODGE GRAND CARAVAN, TRAVELING WESTBOUND WHEN HIS RIGHT TIRE BLEW OUT. UNIT 1 SPUN OFF THE LEFT SIDE OF THE ROADWAY AND CAME TO REST IN THE MEDIAN. *BF THE RIGHT REAR FENDER HAD MINOR CONTACT DAMAGE FROM THE TIRE. (OHIO TRAFFIC CRASH REPORT # 10-0236-89) *JB UPDATED 08/06/10 *BF

Engine and Engine Cooling
Filed Jul 7, 2010142,826 milesGA

THE BELT TENSIONER ON MY 1997 DODGE GRAND CARAVAN SE 3.3L ENGINE IS A SAFETY HAZARD. IT HAS A DESIGN FLAW, THE BELT COMES OFF WHEN THE VAN IS DRIVEN THROUGH PUDDLES. I HAVE OWNED MY VAN FOR 2 YEARS AND I HAVE HAD TO REPLACE THE BELT AND COORDINATING PARTS ABOUT 7 TIMES. I AM AT THE POINT WHERE I DO NOT FEEL SAFE DRIVING MY CHILDREN AROUND DURING WET WEATHER CONDITIONS NOR DO I FEEL COMFORTABLE SELLING THIS VEHICLE TO ANOTHER FAMILY AND PASSING THIS SEVERE PROBLEM ON TO THEM. PLEASE COME UP WITH A SOLUTION TO THIS DESIGN DEFECT AND DO A RECALL!!!!! *TR

Service Brakes, Hydraulic
Filed Jun 13, 201099,400 milesNJ

COMPLETE BRAKE FAILURE DUE TO RUSTED BRAKE LINES AND SUDDEN LOSS OF ALL BRAKE FLUID NO STOPPING ABILITY EXCEPT EMERGENCY BRAKE (ONLY EFFECTIVE AT LOW SPEED). *TR

Exterior LightingCrash
Filed Apr 29, 2010NY

TURNING OUT PARKING LOT AND DID NOT SEE POLE. DAMAGED MY LEFT FRONT HEADLIGHT AND MY FENDER. *TR

Exterior LightingCrash
Filed Apr 29, 2010NY

TURNING OUT PARKING LOT AND DID NOT SEE POLE. DAMAGED MY LEFT FRONT HEADLIGHT AND MY FENDER. *TR

Exterior Lighting
Filed Apr 29, 2010NY

MY HEADLIGHTS SEEM TO NOT BE BRIGHT ENOUGH. THERE SEEMS TO BE SOME KIND OF FILMS BLOCKING THE LIGHT. *TR

VisibilityCrash
Filed Apr 15, 2010140,000 milesCA

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN LE/ES. THE CONTACT STATED WHILE ATTEMPTING A RIGHT TURN AT SPEEDS OF 45 MPH, THE SUN VISOR FELL FROM OVER THE CONTACTS HEAD ONTO THE STEERING WHEEL. THE CONTACT STATED THE STEERING WHEEL LOCKED AND SHE WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO AN EMBANKMENT AND HAD TO BE TOWED OUT. THE CONTACT WAS NOT INJURED. SHE ADVISED THE SUN VISOR WAS DESIGNED TO SIT TOO CLOSE TO THE STEERING WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

Structure › Body
Filed Dec 2, 2009150,000 milesOH

EVENTS INCLUDE NORMAL USE OF VEHICLE. THE FAILURE IS THE STRUT TOWERS ON A 1997 DODGE GRAND CARAVAN HAVE RUST THROUGH CAUSING A SAFETY ISSUE, STRUT COULD BREAK THROUGH THE HOUSING. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE. *TR

Electrical System
Filed Sep 15, 200974,953 milesPA

MY VAN WILL SHUT OFF AND COME BACK ON WITHOUT WARNING SO LONG AS YOUR FOOT IS ON THE GAS. IF YOU ARE COMING TO A STOP IT WILL SHUT DOWN COMPLETELY BUT WILL RESTART. THE CHECK ENGINE LIGHT WILL COME ON AND IMMEDIATELY GO BACK OUT WITH NO CODES STORED. THE CRANK AND CAM SENSOR HAVE BOTH BEEN REPLACE BY THE DEALER BUT DIDN'T SOLVE THE PROBLEM. THIS IS DANGEROUS WHEN GOING INTO A CORNER OR THROUGH AN INTERSECTION WHEN IT COMPLETELY SHUTS DOWN. THIS STARTED IN 2006 AND IS STILL GOING ON. *TR

Suspension › Front
Filed Aug 16, 2009154,700 milesPA

UPON TURNING LEFT, THE LEFT FRONT STRUT SHEARED FROM LOWER CONTROL ARM. (BALL JOINT FAILURE) THE WHEEL ASSEMBLY REMAINED ATTACHED AT THE UPPER MOUNT OF THE STRUT, BUT TURNED AND PUSHED SIDEWAYS AGAINST THE BODYWORK, PULLING THE AXLE OUT OF THE TRANS AND DESTROYING THE CV JOINT. THE CAR SKIDDED TO A STOP WITH NO STEERING CONTROL. THERE WERE NO INJURIES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS INCIDENT OCCURRED TWO YEARS EARLIER (ABOUT 20K MILES AGO). THE UPPER PORTION OF THE STRUT HAD A FAILURE UNDER SIMILAR CONDITIONS WITH SIMILAR RESULTS. THE STRUT WAS REPLACED, BUT THE LOWER CONTROL ARM MAY NOT HAVE BEEN. *TR

Air Bags › Frontal
Filed Apr 29, 200969,500 milesNY

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE AIR BAGS WERE INOPERATIVE. HE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 02V293000 (AIR BAGS:FRONTAL) AND WAS ADVISED THAT THE PARTS FOR THE REPAIR WERE ON BACK ORDER. THE VEHICLE HAS NOT YET BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 69,500. UPDATED 05/27/09. *LJ UPDATED 05/28/09. *JB

Service Brakes, Hydraulic
Filed Mar 7, 2009210,000 milesNJ

SUDDEN BRAKE FAILURE WHEN DEPARTING MY HOME. PEDAL WENT FULLY TO THE FLOOR. LATER INSPECTION REVEALED HEAVY CORROSION AT THE BRAKE LINE JOINTS WITH THE SHORT SECTION OF FLEXIBLE BRAKE LINE JUST REAR OF THE ABS BOX. NO SIGNIFICANT CORROSION ASIDE FROM THE VICINITY OF THE FLEX LINE. ONE OF THE CORRODED BRAKE LINES HAD A PINHOLE LEAK THAT TRIGGERED THE BRAKE FAILURE. *TR

Tires
Filed Oct 23, 200890,000 milesFL

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE VEHICLE HAS TOYO TIRES, SIZE 215/70/R15. THE CONTACT CLOSELY INSPECTED THE REAR DRIVER'S SIDE TIRE AND NOTICED A BULGE. THE TIRE PRESSURE WAS NORMAL. HE TOOK THE TIRE TO A TIRE DEALER AND THEY STATED THAT THE TIRES WERE NO LONGER MANUFACTURED. THE CONTACT STILL HAS POSSESSION OF THE TIRE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/6/08 *CN UPDATED 11/10/08. *JB

Suspension › Front
Filed Sep 24, 200895,000 milesMA

THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS 99,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEARCHING THIS PROBLEM I DISCOVERED THAT THIS WAS A COMMON PROBLEM. DODGE ADMITTED TO A DESIGN FLAW FOR THE PREMATURE RUSTING STRUT TOWERS. A TECH SERVICE BULLETIN FROM CHRYSLER DATED OCTOBER '02 EXPLICITLY STATED THAT ALL '1996 TO 19'99 CHRYSLER VANS PLYMOUTH, DODGE, AND CHRYSLER, HAD THE PROBLEM WITH THE STRUT TOWERS. ALL OF THEM WILL EVENTUALLY RUST FROM THE BOTTOM UP. AS I STATED, THE STRUT TOWERS WERE DEFECTIVE IN THERE DESIGN. CLEARLY, WHEN THE RUSTED STRUT TOWER GIVES, THE STRUT WILL COME UP THROUGH THE HOOD. AT THAT POINT, LIVES WILL BE IN DANGER, AS THE PROBABILITY OF LOSING CONTROL OF THE VEHICLE IS INEVITABLE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT. WILL CHRYSLER LIVE UP TO THE RESPONSIBILITY AND REPAIR THIS KNOW DEFECT FOR THOSE OF US OUT OF THE WARRANTY TIMELINE. *TR

Engine and Engine Cooling
Filed Aug 15, 2008134,000 milesPA

THE PROBLEM IS WITH A 1997 DODGE GRAND CARAVAN, THE ACCESSORY BELT KEEP COMING OFF IF YOU DRIVE THE VEHICLE THROUGH WATER. IT HAS HAPPEN A LEAST 20 TIME IN THE LAST YEAR WHICH LEAD TO POWER STEERING FAILURE AND OVER HEATING AND BATTERY FAILURE. I TRIED TO FIX THE PROBLEM BY CHANGING THE TENSIONER THE BELT ALSO THE IDLER PULLER ALL ABOUT TWICE WHICH DID NOT SOLVE THE PROBLEM. *TR

Electrical System
Filed Aug 7, 2008149,766 milesNY

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHENEVER THE CONTACT SHIFTS, THE VEHICLE MAKES AN UNFAMILIAR NOISE. WHEN THE VEHICLE IS PARKED, IT OPERATES NORMALLY. THE TRANSMISSION STALLS AND WILL START BACK UP, BUT IT IS UNRELIABLE. THE VEHICLE WOULD REV AND HAVE TO BE RESTARTED IN ORDER FOR THE REVVING TO STOP. IF THERE IS A POWER FLUCTUATION, THE REAR WIPERS WILL TURN ON AND OFF AT RANDOM. THE HIGH BEAMS ON THE HEADLIGHTS DO NOT WORK, BUT THE FAILURE WAS REPAIRED. THE PARKING LIGHT ON THE FRONT DRIVER'S SIDE FAILED. HE REPLACED THE BULB, BUT IT STILL DOES NOT WORK. THE CONTACT STATED THAT HE IS CONSTANTLY REPLACING THE LOW BEAM LIGHTS. THE SERPENTINE BELT SLIPS OFF; HOWEVER, IT HAS BEEN REPAIRED. THE CHECK ENGINE LIGHT FLASHES ON AND OFF AND THERE IS A BURNING ELECTRICAL SMELL COMING FROM THE VEHICLE. THE FRONT STRUT ASSEMBLY IS RUSTING AND ROTTING. THE ROCKER PANEL ON THE DRIVER'S SIDE IS RUSTED COMPLETELY. THE CURRENT MILEAGE WAS 186,000 AND FAILURE MILEAGE WAS 149,766. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB

Electrical System
Filed Jul 20, 200890,000 milesNJ

1997 GRAND CARAVAN SE - REPEATED INTERMITTENT FAILURE OF DASH GAUGES. WHEN THIS OCCURS, NO FEEDBACK FROM CAR ON SPEED OR GAS LEVEL. THIS IS A DANGEROUS CONDITION. ADDITIONALLY, THERE IS OCCASIONAL STALLING. MULTIPLE OTHER CONSUMERS APPEAR TO HAVE SAME PROBLEMS. SEE HTTP://WWW.AUTOMOTIVEFORUMS.COM/T220421.HTML FOR POSTINGS. THE MECHANIC DID NOT FIX, WOULD APPARENTLY HAVE TO THROW PARTS AT IT (LIKE MANY OF THE CONSUMERS DESCRIBED IN THE ABOVE POSTING WITHOUT SUCCESS). THANK YOU. *TR

Engine and Engine Cooling
Filed Jul 20, 2008192,000 milesNJ

I HAVE A 1997 DODGE GRAND CARAVAN LAST YEAR ON DECEMBER 2007 MY SERPENTINE BELT CAME OFF WHILE I WAS MAKING A RIGHT ON ONE STREET UNDER THE RAIN, I ALMOST LOST CONTROL OFF MY CAR BUT I WAS FORTUNATE THAT NO CARS WERE AROUND. IT WAS HARD FOR ME TO DRIVE MY CAR BUT I CALLED THE MECHANIC AND HE TOLD ME NOT WORRY THAT I WOULD BE ABLE TO GET SAFE TO THE SHOP. THAT INCIDENT BROKE MY WINDSHIELD HOSE WATER, MY AIR CONDITIONER AND MY STEERING WHEEL HOSE AND HEAT IT UP THE CAR SO I HAD TO STOP SEVERAL TIMES BEFORE I GOT TO THE MECHANIC SHOP. I WAS SO AFRAID BUT I GOT SAFE. THEN IT HAPPEN AGAIN A WEEK LATER, I WAS SO ANGRY WITH THE MECHANIC BECAUSE I THOUGHT THAT HE DIDN'T DO NOTHING TO MY CAR AND THAT HE WAS TAKING MY MONEY ONLY, SINCE I WAS AROUND THE CORNER I WAS ABLE TO GO BACK TO HIM. WITHIN THE LAS 7 MONTHS, MY SERPENTINE BELT CAME OFF AROUND 5 TIMES AND EVERY TIME THAT IT CAME OFF IT BROKE SOMETHING, SO I HAD TO PAY THE MECHANIC MORE MONEY. I WOULD REALLY LIKE FOR SOMEONE TO TRY TO CONTACT CHRYSLER AND TRY TO SEE WHAT THEY CAN DO, UNLESS THEY ARE EXPENTING FOR SOMEONE TO GET KILL BECAUSE THEY CAN'T MANEUVER THE WHEEL. THANKS FOR YOUR TIME MONICA HUAMAN *TR

Electrical System
Filed Jul 14, 2008149,766 milesNY

I OWN A 1997 DODGE GRAND CARAVAN SE ALL WHEEL DRIVE. MY VAN HAS 185,000 MILES ON IT APROX. AND HAD 149,000 WHEN PURCHASED IN 2004. I AM HAVING SEVERAL ELECTRICAL ISSUES WITH THE VAN FROM THE GET GO TO CURRENT. MY FRONT WIPERS WILL COME ON BY THEM SELF AT ANY GIVEN TIME AND THEY REFUSE TO SHUT OFF. I HAVE TO PULL MY CAR OVER AND SHUT IT DOWN AND HOPE WHEN I START IT NEXT THAT THE WIPERS WILL STAY OFF. JUST RECENTLY MY CHECK ENGINE LIGHT KEEPS POPPING OFF AND THEN BACK ON AND CONTINUES TO DO SO. MY REAR A/C AND HEATER BLOWER WORKS INTERMITTENTLY. I GO THROUGH HEADLIGHTS LIKE IM DRINKING WATER AND MOST RECENTLY MY CIGARETTE LIGHTER NO LONGER HAS POWER TO IT. I WOULD LIKE TO BE ABLE TO CHARGE MY CELL PHONE IN THE VAN. I HAVE TAKEN THE VAN TO MY MECHANIC AND HAVE HAD REPAIRS DONE TO CORRECT THE ISSUES BUT THEY SEEM TO BE UNREPAIRABLE. I ALSO OWN A 1996 PLYMOUTH VOYAGER THAT HAS THE SAME VERY WIPER ISSUE. I HAVE FILED A COMPLAINT WITH CHRYSLER. *TR

Service Brakes, Hydraulic
Filed Jul 9, 2008168,680 milesMD

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE BACKING OUT OF THE GARAGE, THE CONTACT NOTICED A PUDDLE OF FLUID ON THE GROUND. HE EXITED THE VEHICLE, INSPECTED THE FLUID, AND DISCOVERED THE PUDDLE WAS BRAKE FLUID. HE PULLED THE VEHICLE BACK INTO THE GARAGE AND CRAWLED UNDERNEATH TO DISCOVER THAT THE REAR BRAKE LINE WAS CORRODED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 168,680.

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed May 14, 2008217,000 milesPA

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HATCHBACK LIFTGATE ON THE PASSENGER SIDE OF THE VEHICLE FELL APART. THE HATCHBACK PUSHED A PORTION OF THE SUPPORT BRACKET INTO THE VEHICLE AND CAUSED INTERIOR DAMAGE. THE ARM OF THE LIFTGATE SNAPPED AND FELL ON THE CONTACT'S HEAD. SHE CHECKED THE MANUFACTURER'S WEBSITE TO FIND OUT IF HER VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V079000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE). SHE DISCOVERED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 218,523 AND FAILURE MILEAGE WAS APPROXIMATELY 217,000.

Air Bags
Filed May 13, 200880,000 milesMA

TL*THE CONTACT'S SPOUSE OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND AIR BAG LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE CLOCK SPRING, BUT HE DID NOT HAVE THE VEHICLE SERVICED BECAUSE THE DODGE DEALER STATED THAT THERE WAS NO NEED TO SERVICE THE VEHICLE SINCE THE AIR BAG LIGHT WAS NOT ILLUMINATED AT THE TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 80,000.

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 8, 200885,000 milesWI

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED THAT THE SERPENTINE BELT WAS DISCONNECTED. THE VEHICLE HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 85,000.

Electrical System › Instrument Cluster/Panel
Filed Mar 12, 2008165,000 milesMT

THE INSTRUMENT PANEL FAILS FREQUENTLY (ONCE OR TWICE WEEKLY) WHILE DRIVING. THIS MAY CONTINUE FOR SEVERAL MINUTES TO SEVERAL HOURS. WHEN IT OCCURS, THE SERVICE ENGINE LIGHT ALSO COMES ON WHILE THE GAUGES ARE OFF. THIS IS DANGEROUS BECAUSE YOU DON'T KNOW YOUR SPEED, RPM'S, FUEL LEVEL ETC. ETC. ON OCCASION, HITTING THE DASH WILL CAUSE THEM TO COME BACK ON, BUT NOT ALWAYS. *TR

Complaints 1-50 of 583, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
202020100Routine
2019245430Above average
2018271401Fatalities reported
2017414330Above average
20161,002670Above average
2015281420Above average
20143595130Above average
2013472440Above average
20125846140Above average
20115304171Fatalities reported
20108706130Above average
2009544760Above average
20081,2938172Fatalities reported
2007182370Routine
2006284430Above average
2005995670Above average
2004116310Routine
2003219350Above average
20022906142Fatalities reported
2001298510Above average
20004428131Fatalities reported
19994325138Fatalities reported
19985596201Fatalities reported
1997 — this page5836391Fatalities reported
19961,15711427Fatalities reported
1995108310Routine
1994199650Routine
1993289900Above average
1992255841Fatalities reported
1991129860Routine
199055320Routine

Compare every Grand Caravan year →

1997 Dodge Grand Caravan: questions buyers ask

Is the 1997 Dodge Grand Caravan a good car?

Going by the federal record, it is one of the Grand Caravan years to avoid: an unusual share of its 583 complaints describe fires, crashes or deaths for a car of its age. The most common complaint is about the airbags (15%).

What is the most common problem with the 1997 Dodge Grand Caravan?

The airbags: 90 of the 583 complaints (15%) are about it. Owners most often say it shows an airbag warning light (53%), sets off warning lights on the dash (20%) and did not deploy its airbags in a crash (9%). The typical report comes at 85,000 miles.

How many recalls does the 1997 Dodge Grand Caravan have?

6 safety recalls on file with NHTSA, the most recent filed Nov 7, 2002. The largest, 02V293000, covered 1,500,521 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 1997 Dodge Grand Caravan problems start?

Half of the complaints that record an odometer reading came in before 104,000 miles. For the airbags the midpoint is 85,000 miles.

Has NHTSA investigated the 1997 Dodge Grand Caravan?

Yes, 6 times. The latest, EA01007 ("AIR BAG CLOCKSPRING"), was opened Feb 21, 2001 and closed Nov 22, 2002.

Are there service bulletins for the 1997 Dodge Grand Caravan?

The manufacturer filed 8 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (4) and the engine (1). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 7, 2002. Source: NHTSA Office of Defects Investigation.