2017 Dodge Grand Caravan complaints

ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.

THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 30 DAYS.

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS SHORTING OUT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE FUEL PUMP WAS COVERED UNDER THE WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.

I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL

IGNITION SWITCH FAIL TO STAR .WHEN YOU INITIAL IS FREQUENT ALMOST MOST THE TIME

MY SON WAS ALMOST CLOSED IN THE DOOR GETTING IN THE VAN DOORS FAILED TO OPEN BACK UP AND LITERALLY ALMOST CLOSED HIM IN. I HAD TO TELL HIM TO MOVE QUICKLY

VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.

THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP

WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF 45 MPH ON BACK HIGHWAY AND NOTICED SOME STICKING. WAS ABLE TO BRAKE AND DISENGAGE AT LOWER SPEED AFTER SEVERAL ATTEMPTS. HAVE NOT USED THE CRUISE CONTROL AGAIN. THE VEHICLE HAD LESS THAN 30,000 MILES ON IT AT THE TIME. IN BOTH INSTANCES THE VEHICLE WAS GOING STRAIGHT. *TT *JS *TR

THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.

I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIPM AND FUEL PUMP AND OTHER REASONS WERE CITED.

OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COULD BE WHY THE ENGINE SHUT OFF.' I REPLY, 'SO YOU ARE TELLING ME THAT THE ENGINE SHUT OFF' 'IN MOTION' BECAUSE THE TRANSMISSION FLUID WAS LOW, AND NO LIGHTS SHOWED UP ON MY DASH?' WHAT???

AFTER HEAVY RAIN OVER THE NIGHT, WHILE THE VAN WAS PARKED, A LOT OF WATER ENDED IN THE REAR INTERIOR, LUGGAGE AREA, SO IN THE MORNING WITHOUT A DRAINING PLUG I COULDN'T DRAIN IT OUT FROM UNDERNEATH, BUT HAD TO COLLECT IT WITH TOWEL AND PAPER IN ORDER TO PUT THERE MY FOOD I JUST BOUGHT. I GUESS THE GAP BETWEEN THE ROOF AND REAR-5TH DOOR IS TOO WIDE, BECAUSE I CANNOT SEE THE RUBBER WHICH GOES AROUND IS BAD. MY OTHER VEHICLE, PARKED BY THIS ONE, ALSO WITH 5TH DOOR STAYED DRY, AND THIS VAN HAS ONLY 100 MILES.

I PURCHASED A 2017 DODGE CARAVAN AND QUICKLY REALIZED IT IS NOT SAFE FOR MY SEVEN YEAR OLD CHILD BASED ON HIS AGE, HEIGHT AND WEIGHT!! THE IS ONLY ONE SAFE POSITION FOR HIM IN THE ENTIRE VAN AND I HAVE IT DOCUMENTED OVER AND OVER ON VIDEOS THAT I TOOK WHILE HAVING CERTIFIED CAR SEAT SAFETY EXPERTS ATTEMPT TO HELP ME SAFELY SECURE MY CHILD, INCLUDING SAFE KIDS WORLDWIDE (ON VIDEO AND IN WRITING!!), AAA AND PHOENIX CHILDREN'S HOSPITAL AND SEVERAL OTHERS ALSO ALL ON VIDEO!!!! THE SHOULDER BELTS DO NOT FIT PROPERLY ON MY CHILD!!! I EVEN TRIED DIFFERENT CAR SEAT OPTIONS (ALSO ON VIDEO!!). DODGE CORPORATION INSISTED THAT I MEET WITH THE SERVICE DIRECTOR AND SERVICE MANAGER THINKING THEY WOULD HAVE A "FIX" FOR THE PROBLEM AND SEND ME ON MY MERRY WAY. THEY WERE WRONG!! SINCE THERE WAS NO EASY "FIX" DODGE CLOSED MY CASE AND HOPES THAT I WILL GO AWAY!!! THERE ARE MANY CHILDREN THAT ARE NOT PROPERLY SECURED IN THIS FAMILY VAN AND PARENTS DON'T EVEN REALIZE THAT THEIR KIDS ARE NOT SAFE!!! I WOULD APPRECIATE SOMEONE CONTACTING ME TO VIEW MY MANY CREDIBLE VIDEOS DONE BY QUALIFIED AND CERTIFIED CAR SEAT SAFETY EXPERTS DOCUMENTING THE LACK OF SAFETY FOR MANY CHILDREN, INCLUDING MINE!!! ...UPDATED 05/03/17 *BF....UPDATED 06/21/17 *BF.. UPDATED 07/13/17 *BF *CN