2004 Dodge Grand Caravan

Routine

Owners filed 116 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k
83,000 milesMedian miles at failure

93 complaints record an odometer reading. Failures cluster around 75,00090,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System23
000
Fuel System, Gasoline8
000
Service Brakes, Hydraulic7
200
Electrical System7
000
Steering6
000
Latches/Locks/Linkages5
000
Exterior Lighting4
010
Engine and Engine Cooling4
000
Engine4
000
Air Bags4
202

3 safety recalls

Part 573 reports
Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Steering › Hydraulic Power Assist › Hose, Piping, and Connections04V386000
Filed Aug 5, 2004681,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Risk. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy. DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

What owners reported

Newest filings
Air BagsCrash1 injured
Filed Nov 22, 2021CA

The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.

Unknown or Other
Filed Mar 19, 2021200,000 milesKY

SLIDING DOOR LOCKING ACTIVATOR FAILURE PREVENTS TO DOOR FROM BEING UNLOCKED MANUALLY WHICH IS A BIG SAFETY ISSUE BECAUSE REAR PASSENGERS CANNOT EXIT THEM DOORS AND THEREFORE HAVE TO CLIMB OVER THE CONSOLE AND FRONT SEATS TO EXIT .. THIS IS A BIG PROBLEM AFFECTING ALL GRAND CARAVAN AND CARAVANS WITH POWER LOCK AND SLIDING DOORS. I WILL REPEAT THIS YOU CANNOT UNLOCK THE DOOR MANUALLY IF THE ACTUATOR FAILS WHICH PREVENTS PASSENGERS FROM EXITING THE VEHICLE IN THE CASE OF AN EMERGENCY AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM SO THE LOCKS CAN BE UNLOCK UNDER ALL CIRCUMSTANCES FROM THE INSIDE

Engine
Filed Mar 26, 2020213,000 milesUT

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT STATED AS PRECAUTION THE VEHICLE WAS STOPPED TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR WAS THE MANUFACTURED NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 213,000.*DT CONSUMER STATED AFTER CHANGING THE THERMOSTAT PIECES OF PLASTIC CAME OUT OF THE MOTOR. PROBLEM WITH OVERHEATING HAS OCCURED FOR 4 YEARS. *JB*DT*JB

Fuel/Propulsion System
Filed Sep 4, 2019260,000 milesWV

HAIRLINE CRACKS IN FUEL PUMP OUTLET JUST BEFORE CONNECTING TO FUEL LINE LEADS TO STRONG FUEL SMELL AND FUEL VAPORS ALL AROUND VEHICLE. FUEL PUMP NEEDS REPLACEMENT TO REPAIR THIS DANGEROUS CONDITION. HIGHLY SUGGEST DIFFERENT FUEL PUMP DESIGN THAT IS NOT PRONE TO HAIRLINE CRACKS AND POTENTIAL FIRE HAZARD AS FUEL LEAK IS ABOUT ONE FOOT AWAY FROM A HOT MUFFLER AND A TOSSED CIGARETTE OR OTHER SPARK COULD CAUSE A FIRE OR EXPLOSION.

Fuel/Propulsion System
Filed Nov 4, 2016115,000 milesNY

AFTER FILLING THE GAS TANK, WITHIN A FEW MILES THE VEHICLE WILL STALL. DODGE ALREADY HAS EXTENDED THE WARRANTY ON THE FUEL TANK OF VEHICLE BUILT AFTER SEPTEMBER 2003 BUT MINE WAS BUILT AUGUST 5 2003 SO IT IS OUTSIDE THEIR WINDOW. THIS IS A VERY DANGEROUS ISSUE BECAUSE IT HAS HAPPENED TO ME ON THE HIGHWAY AT 55 MILES AN HOUR AND I THEN HAVE NO POWER AND NEED TO GET OUT OF THE WAY OF TRAFFIC THAT IS GOING TO RUN ME OVER.

Fuel/Propulsion System
Filed Feb 8, 2016150,000 milesMD

EVERY TIME WE FILL THE FUEL TANK THE CARAVAN CUTS OFF AND RIDES VERY ROUGH. THE RECALL ON THE DODGE CARAVAN WAS ON VANS BUILD STARTING ON 09/01/2003 MY CARAVAN WAS BUILT ON 09/29/2013.

Fuel/Propulsion System
Filed Feb 1, 201670,000 milesMD

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Fuel/Propulsion System
Filed Jan 12, 2016160,000 milesNC

ENGINE STALLS OUT 10 OR 15 SECONDS AFTER FILLING THE GAS TANK. USUALLY ON THE HIGHWAY YOU ARE TURNING ON TO. ITS BEEN DOING THIS FOR A COUPLE OF YEARS.

Fuel/Propulsion System
Filed Jul 29, 201575,000 milesND

THE VEHICLE STALLS OUT AFTER FILLING AT THE GAS STATION. REPORTEDLY DUE TO AN ISSUE WITH THE CHECK VALVE AND REQUIRES THE ENTIRE FUEL TANK TO BE REPLACED.

Fuel/Propulsion System
Filed Jun 30, 2015100,000 milesTX

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Fuel/Propulsion System
Filed Jun 1, 201533,000 milesIL

AFTER FUELING THE CHECK ENGINE LIGHT IS NOW ON AND INDICATES AN EMISSIONS LEAK WHICH CAUSES VAPORS TO NOW BUILD UP INSIDE THE VAN AFTER EVERY REFUELING. IF FILLED TO CAPACITY THE VEHICLE WILL ALSO STUTTER AND SOMETIMES COMPLETELY STALL SHORTLY AFTER FUELING.

Fuel/Propulsion System
Filed Jun 1, 2015115,000 milesTN

I WENT TO THE GAS STATION AND FILLED MY GAS TANK, NOT TOPPING IT OFF, AND AS SOON AS I TURNED OUT OF THE STATION ON A MAJOR ROAD THE VEHICLE STALLED AND ALMOST RESULTING IN AN ACCIDENT. AFTER A QUICK RESTART THE VAN RAN FINE AND I WAS ABLE TO DRIVE FROM NASHVILLE, TN TO ATLANTA, GA WITH NO PROBLEMS. BUT WHEN I FILLED UP AGAIN IN ATLANTA, RIGHT AFTER PULLING OUT OF THE GAS STATION THE VEHICLE STALLED AGAIN, IN THE MIDDLE OF A BUSY INTERSECTION. THIS PROBLEM IS WIDELY REPORTED ACROSS DODGE AND CHRYSLER VANS, WITH OVER 100 COMPLAINTS ON THIS WEBSITE. I'M HOPING THIS ISSUE WITH THE GAS TANK/SENSORS WILL BE ADDRESS. THANK YOU.

Fuel/Propulsion System
Filed May 15, 2015109,000 milesOR

EVERY TIME I FILL MY TANK (I DO NOT TOP OFF), WITHIN A FEW MINUTES OF LEAVING THE STATION, THE VAN DIES. IT NORMALLY RE-STARTS, BUT IT TAKES QUITE A LOT OF GAS PEDAL PUMPING. THIS IS DANGEROUS WHEN IT HAPPENS IN THE MIDDLE OF AN INTERSECTION. I HAD THE FUEL PUMP AND FILTER REPLACED AND THAT DID NOT SOLVE THE PROBLEM. NOW I UNDERSTAND THAT THE VALVE ON TOP OF THE TANK IS AT FAULT, BUT YOU HAVE TO REPLACE THE ENTIRE TANK. THIS IS A DESIGN FLAW AND NEEDS TO BE CORRECTED.

Fuel/Propulsion System
Filed Apr 30, 2015108,000 milesFL

WHILE MAKING LEFT THE VEHICLE STALLED WHILE IN MOTION IN THE MIDDLE OF MAJOR INTERSECTION. AFTER A 20 OR SO SECONDS, THE VEHICLE ENGINE TURNED ON. ANOTHER INCIDENT, APPROXIMATELY A YEAR AGO, WHILE TRAVELING 60+ MILES ON MAJOR INTERSTATE, THE VEHICLE AGAIN SHUT DOWN WHILE IN MOTION. I HAD TO COAST THE VEHICLE, WITH LOSS OF POWER, TO MEDIAN ON THE INTERSTATE. AFTER ABOUT A MINUTE OR SO, THE VEHICLE TURNED ON. ALWAYS UPON FILLING THE GAS TANK, THE VEHICLE STALLS WHILE EXITING THE GAS STATION OR SHORTLY THEREAFTER. AFTER A MINUTE, THE VEHICLE IS ABLE TO TURN BACK ON. *TR

Fuel/Propulsion System
Filed Mar 31, 2015124,000 milesMI

CAR SHUTS OFF AFTER FILLING THE GAS TANK. THIS HAS HAPPENED SEVERAL TIMES. ALWAYS ON THE ROAD AND IN TRAFFIC. *TR

Fuel/Propulsion System
Filed Feb 16, 2015150,000 milesNC

AFTER FILLING MY '04 GRAND CARAVAN WITH FUEL AND ATTEMPTING TO LEAVE THE PUMP MY CARAVAN SHUTS OFF. THIS HAS BEEN ON AN ONGOING ISSUE FOR OVER 2 YEARS. AFTER SEVERAL REPAIR ATTEMPTS I WAS TOLD TODAY THAT THE VAPOR SEPARATOR VALVE LOCATED ON TOP OF THE GAS TANK IS FAULTY. A VALVE THAT DODGE DOES NOT MAKE AVAILABLE FOR REPAIR. THE ONLY "FIX" THAT IS OFFERED IS TO REPLACE THE ENTIRE TANK OF WHICH I WAS TOLD TODAY WOULD BE $1600. *TR

Fuel System, Gasoline
Filed Dec 23, 201480,000 milesNM

EVERY TIME I FILL UP THE VAN, AS SOON AS I PULL OUT OF THE GAS STATION IT WILL IDLE ROUGH, HESITATE, OR DIE ALL TOGETHER. I COULD HAVE 1/2 TANK AND ADD MAYBE 5 GAL OF GAS AND IT WILL DO THE SAME THING. I SAW ONLINE THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE. IT RANGES FOR DIFFERENT YEARS AND COME TO FIND OUR IT HAS TO DO WITH A VALVE ABOVE THE TANK AND CANT BE REPLACED SINGLY BUT THE WHOLE TANK FOR $1600 PLUS LABOR. THIS IS A SAFETY ISSUE BECAUSE THIS THING HAS HAPPEN IN THE MIDDLE OF AN INTERSECTION WHILE TURNING. I CALLED MELLOY DODGE HERE IN ALBUQUERQUE NM AND THEY RIGHT SHOT ME DOWN ABOUT AS QUICK IT TOOK TO DIAL THE PHONE NUMBER. *TR

Fuel/Propulsion System
Filed Dec 19, 2014IN

THE FUEL PUMP HAS HAIR LINE FRACTURES IN MULTIPLE PLACES OF FUEL PUMP IN AND IS LEAKING GAS LOOKS LIKE ITS BEEN THERE FOR AWHILE BUT I JUST NOTICED IT IN JULY IV BEEN READING UP ON IT AND THERE'S. BEEN ALOT OF PEOPLE WITH THE SAME PROBLEM WITH 04 DODGE GRANDCARE VANS SXT AND OTHERS MODELS ALSO...... THANKS. *TR

Air Bags
Filed Dec 19, 2014241,000 milesWI

I WAS DRIVING AND THE PASSENGER SIDE AIRBAG DEPLOYED. THERE WAS NO ONE IN THE PASSENGER SEAT AND NO ACCIDENT TO CAUSE THE AIRBAG TO BLOW. *TR

Fuel/Propulsion System
Filed Sep 23, 201475,000 milesVA

AFTER TAKING ON GAS, ENGINE WILL SOMETIMES STUMBLE AND MOST OF THE TIME QUIT RUNNING. TRIED NOT OVER FILLING IT AND IT STILL WILL JUST DIE SOMETIME AFTER TAKING ON GAS. ON TWO OCCASIONS, IT DID THIS AFTER HITTING HIGHWAY SPEEDS. IT WOULD SUDDENLY LOSE POWER AND YOU HAD TO PULL OFF THE ROAD. IT WOULD NORMALLY START BACK UP AND HAVE NO MORE PROBLEMS UNTIL NEXT FILL UP. BECAUSE OF THIS, WE DON'T FILL UP AND HIT THE ROAD. WE DRIVE AROUND BEFORE DRIVING AT HIGHWAY SPEEDS. ONCE, IT DIED IN FRONT OF SEVERAL CARS AND A BIG TRUCK HAD TO BRAKE HARD AND SWERVE OFF THE ROAD. SO FAR, THERE HAS NOT BEEN ANY KNOWN ACCIDENTS BUT FEEL IT IS A MATTER OF TIME BEFORE SOMEONE GETS HURT. THE MECHANIC SAID IT WAS SOMETHING WRONG WITH A VALVE IN GAS TANK AND THAT YOU CAN'T BUY THE PART. WE DON'T LOAN OUR VAN TO THE KIDS ANYMORE SINCE MY OLDEST DAUGHTER ALMOST CAUSED A WRECK AND ALMOST GOT HIT WHEN THE VAN LOST POWER. *TR

20 of 116 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
202020100Routine
2019240430Above average
2018270401Fatalities reported
2017414330Above average
20161,000670Above average
2015281420Above average
20143575130Above average
2013470430Above average
20125836140Above average
20115304171Fatalities reported
20108686130Above average
2009543760Above average
20081,2928162Fatalities reported
2007182370Routine
2006284430Above average
2005995670Above average
2004 — this page116310Routine
2003219350Above average
20022906142Fatalities reported
2001298510Above average
20004428131Fatalities reported
19994325138Fatalities reported
19985596201Fatalities reported
19975836391Fatalities reported
19961,15711427Fatalities reported
1995108310Routine
1994199650Routine
1993289900Above average
1992255841Fatalities reported
1991129860Routine
199055320Routine

Compare every Grand Caravan year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 11, 2007. Source: NHTSA Office of Defects Investigation.