Owners filed 255 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 8 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
43
2
0
0
Seat Belts › Front › Anchorage
37
0
1
2
Power Train › Automatic Transmission
22
0
0
0
Structure › Body › Hatchback/Liftgate › Support Device/Strut
11
0
0
3
Seat Belts
8
1
0
6
Structure › Body › Tailgate › Hinge and Attachments
Defect. VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Risk. THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Structure › Body › Hatchback/Liftgate › Support Device/Strut97V079000
Filed May 16, 1997436,000 vehiclesChrysler Corporation
Defect. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Steering › Steering Wheel/Handle Bar96V229000
Filed Nov 18, 1996675,000 vehiclesChrysler Corporation
Defect. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96V099000
Filed Jun 13, 1996321,000 vehiclesChrysler Corporation
Defect. THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk. IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Filed Mar 27, 1995689,656 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
Filed Mar 27, 199552,719 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
What owners reported
Newest filings
Service Brakes
Filed Jan 11, 2017234,000 milesWA
ABS BRAKE ACTUATOR MOTOR FAILURE. FOR THE THIRD TIME THE ABS MOTOR HAS FAILED. CHRYSLER CLAIMS THE PART IS NO LONGER SERVICED AND WILL NOT HONOR THE LIFETIME WARRANTEE 96V099000. THE PART IS AVAILABLE IN THE AFTERMARKET FOR ABOUT $350.00 AFTER A NUMBER OF CALLS TO FIAT CHRYSLER THEY WOULD ONLY OFFER TO BUY THE VEHICLE FROM ME FOR $300.00 WHICH IS THE LOWEST VALUE TO BE HAD BY KBB.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 19, 2009178,000 milesMI
TL*THE CONTACT OWNS A 1992 DODGE GRAND CHEROKEE. THE DEALER STATED THAT THEY HAVE BEEN MAKING THE REPAIRS PER RECALL 96V099000 SERVICE BRAKES, HYDRAULIC: ANTILOCK SINCE SEPTEMBER 25, 2009. SHE WILL CONTACT THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 172,104.
Engine and Engine Cooling
Filed Feb 24, 2009KY
I HAVE A 1992 DODGE GRAND CARAVAN MINI VAN. FRONT WHEEL DRIVE WITH A 3.3 ENGINE. EVERY TIME THE SERPENTINE BELT GETS THE SLIGHTEST AMOUNT OF MOISTURE ON IT...IT COMES OFF! AT LEAST ONCE A MONTH WHICH REQUIRES PAYING A PRO TO REINSTALL IT. THE BIGGEST PROBLEM IS THAT ONE LOSES ALL POWER STEERING NOT MENTION ALL FUNCTIONS CONTROLLED BY THE BELT! THE LAST TIME THIS HAPPENED TO ME WAS IN RAIN ON A BUSY TWO LANE HIGHWAY AND I ALMOST FLIPPED THE VAN! IT HAPPENS WITHOUT WARNING AND WITH IMMEDIATE LOSS OF POWER STEERING. I HAVE RELOCATED THE TENSIONER AND PULLEY ASSEMBLY WITH NO SATISFACTION. THE PROBLEM IS THAT CHRYSLER DESIGNED THESE MINI VANS WITH NO SHIELDS INSTALLED TO TURN MOISTURE FROM THE ENTIRE PULLEY SYSTEM (TOP OR BOTTOM) AND THE PULLEYS HAVE NO 'LIP' TO HOLD THE BELT IN PLACE ALLOWING IT TO SLIDE OFF WHEN WET! IS THERE NO WAY CHRYSLER CAN BE FORCED TO INSTALL AN OEM PRODUCT OR SHIELD TO PREVENT THIS AND SAVE LIVES? THIS IS A VERY COMMON PROBLEM IN ALL CHRYSLER MINI VANS FROM APPRX. 1992-2007. *TR
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 19, 2008152,513 milesCA
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. A MECHANIC STATED THAT THE ABS NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 152,513.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Feb 19, 2008188 milesOH
HY BRAKES. *TR
Seat Belts › Rear/Other › Buckle Assembly
Filed Jan 3, 2008AZ
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE DRIVER'S SEAT BELT BUCKLE DISLODGED WHICH CAUSED THE RELEASE BUTTON TO STICK INSIDE THE COVER. THERE IS A SAFETY RECALL FOR THE SEAT BELTS: FRONT: BUCKLE ASSEMBLY (NHTSA CAMPAIGN ID # 97V148000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 223,087 AND THE FAILURE MILEAGE WAS UNAVAILABLE. THE PURCHASE DATE WAS UNAVAILABLE.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 13, 2006230,000 milesAR
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, EXTREME PRESSURE ON THE BRAKE PEDAL WAS NEEDED TO STOP THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE INCIDENT THAT THE BRAKES WERE FAULTY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE HYDRAULIC CONTROL UNIT FAILED. THE VEHICLE WAS NOT REPAIRED DUE TO THE UNAVAILABILITY OF PARTS. THERE IS A NHTSA RECALL # 96V099000 WHICH PERTAINS TO THE ANTILOCK BRAKES. THE VEHICLE WAS REPAIRED BY THE PREVIOUS OWNER BASED ON THE RECALL, BUT THE PROBLEM RE-OCCURRED.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 22, 2005135,120 milesTN
DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 96V099000 CONCERNING ANTI LOCK BRAKES. THE RECALL ONLY OFFERED A PARTIAL REMEDY. IN ORDER TO COMPLETELY REPAIR THE PROBLEM ADDITIONAL PARTS HAD TO BE REPLACED AT THE CONTACT'S EXPENSE. ACCORDING TO THE RECALL, AN EXTENDED OR LIFETIME WARRANTY WOULD BE OFFERED ON OTHER ANTI-LOCK COMPONENTS. THE DEALER AND MANUFACTURER STATED THE RECALL WAS COMPLETED CORRECTLY, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REMAINING EXPENSE. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 7, 2005MI
DT: THE CONTACT STATED RECALL 96V099000 REPAIRS WAS DONE ON THE ABS BRAKES IN 2004. HOWEVER, HE WA SHAVING A FAILURE. THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. UPON INSPECTION BY THE SERVICE DEALERSHIP THE ABS CONTROLLER FAILED. HE HAS BEEN IN CONTACT WITH THE MANUFACTURER. THEY CLAIMED THE PART IN QUESTION WAS NOT COVERED BY THE RECALL. NO REPAIRS HAVE BEEN MADE.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jun 21, 2005181,000 milesAL
DT: 1992, DODGE, GRAND CARAVAN, INTERMITTENT BRAKE FAILURE, NO POWER ASSIST, THE BRAKES WILL NOT STOP VEHICLE QUICKLY ENOUGH. ALSO, RIGHT FRONT BRAKE CALIPERS FAILED AFTER GOING ABOUT 20 MILES IN STOP AND GO TRAFFIC. CONSUMER ALREADY REPLACED THE HYDRAULIC BRAKE LINE AND THE CALIPERS. BUT IT DID NOT SOLVE THE PROBLEM, WHICH ONLY LEFT THE BRAKE ACTUATOR PISTON ASSEMBLY AND PUMP MOTOR ASSEMBLY. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER COULD NOT SEE THE PROBLEM, DEALER SAID THAT IF THEY COULD DUPLICATE THE PROBLEM THEY WOULD FIX IT BECAUSE THE ACTUATOR PUMP AND ASSEMBLY MOTOR WERE STILL UNDER WARRANTY. THE INTERMITTENT BRAKE FAILURE WAS INCLUDED IN A RECALL 96V099000 CONCERNING ABS MODULE CONTROL FAILURE. THE PROBLEM WAS FIXED THEN. CONSUMER STATED THAT THE PROBLEM WAS INTERMITTENT SO THE DEALER WILL NOT FIX BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. *AK
Structure › Body › Hatchback/Liftgate › Hinge and Attachments1 injured
Filed Jun 20, 2005312,000 milesTN
THE CONSUMER WAS INVOLVED IN PAST RECALL 730 BY DODGE THAT WAS POORLY HANDLED. THE REAR HATCH ATTACHMENT BOLT WAS THE ITEM ON RECALL. THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIR IN JULY OF 1997 BECAUSE THE BOLTS HAD BROKEN, AND HAD THEM REPLACED. THEN THEY BROKE AGAIN IN AUGUST OF 1999. ON MAY 1, 2005 ONE OF THEM BROKE AGAIN, AND ALMOST BROKE HIS WIFE'S ARM. ON 5-3-2005, AND THE DEALER SAID THAT THE CAR WAS TOO OLD. THEY WOULDN'T FIX IT UNLESS THE CONSUMER PAID. THE DEALERS RESPONSE WAS INAPPROPRIATE. THE DEALER CHECKED WITH THE DISTRICTS OFFICE AND VALIDATED THAT IT WOULDN'T DO IT. ALSO, THE CONSUMER WAS INAPPROPRIATE. THE THIRD ISSUE WAS THE ADEQUACY OF THE RECALL ITSELF. THE FOURTH ISSUE WAS THAT THE DEALER JUST TOLD HIM THAT HE WOULDN'T FIX BOTH SIDES. *AK THE OIL PAN LEAKED AND THE SERPITINE BELT. RECALL CAMPAIGN#97V079000. *SC
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 2, 2005182,000 milesIL
DT: HAD THE BRAKES AND ABS UNIT REPLACED 3 TIMES, AND CONSUMER IS VERY AGGRAVATED. TALKED TO CHRYSLER, AND THEY HAVE THE INFORMATION. THERE WAS NO WARNING THAT VEHICLE HAD NO BRAKES. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 4, 2005160,000 milesPA
CONSUMER STATED DEALER REFUSED TO REPAIR THE RECALL FOR ABS BRAKE SYSTEM UNTIL CONSUMER PAID A DIAGNOSTIC FEE. *AK RECALL CAMPAIGN RECALL NUMBER: 96V099000 *TC
Seats › Front Assembly › Recliner
Filed Nov 27, 2004MN
WHILE SITTING IN THE DRIVER'S SEAT SEATBACK SNAPPED AND THEN COLLAPSED ONTO THE REAR SEAT. THIS HAPPENED WHILE I WAS SIMPLY REACHING INTO MY FRONT POCKET FOR MY KEYS. I WAS NOT INJURED AND FEEL VERY FORTUNATE THAT MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME THE SEAT FAILED. I WENT TO WHITE BEAR DODGE AND TALKED TO THE SERVICE MANAGER. HE SAID THAT CHRYSLER DOES NOT SUPPLY PARTS FOR SEATS, AND THAT A NEW SEAT WOULD NOT BE AVAILABLE FOR MY VEHICLE. I BELIEVE THAT THIS IS A SAFETY RELATED DEFECT THAT THE MANUFACTURER MUST FIX, AND I NEED TO KNOW HOW TO PROCEED. *AK
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 15, 200495,000 milesIL
THE CONSUMER STATES THE ABS SYSTEM MALFUNCTIONED WITHOUT WARNING. AS A RESULT THE BRAKE FLUID LEAKS. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Latches/Locks/Linkages › Hood › Latch
Filed Aug 5, 2004168,000 milesCA
WHILE DRIVING 35 MPH HOOD FLEW UP. AS A RESULT, DRIVER'S VISIBILITY WAS IMPAIRED. NO IMPACT REPORTED. *AK
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT A COST OF OVER $2000?? THIS IS RIDICULOUS!*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Mar 9, 2004MO
WHILE DRIVING 20 MPH DRIVER APPLIED THE BRAKES AND PEDAL WAS HARD. CONSUMER WAS UNABLE TO STOP THE VEHICLE, IT SKIDDED, AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED ABS LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A PART OF THE ABS MODULE NEEDED REPLACING. THE PART WAS NOT ON RECALL OR UNDER WARRANTY. *AK
Engine and Engine Cooling › Cooling System › FanFire
Filed Mar 1, 2004142,000 milesMA
MY 1992 DODGE GRAND CARAVAN LE COOLANT FAN FAILED AND THE RELAY DID NOT INTERUPT WHICH CONTINUED TO FEED POWER BACK TO THE FUSE PANEL WHICH IN RETURN CAUSED MY WIRING HARNESS TO IGNITE INTO FLAMES UNDER THE HOOD RIGHT OVER THE LEFT STRUT ! *AK
Service Brakes, Air › Antilock
Filed Jan 28, 2004CA
CONSUMER STATED THAT BRAKE LIGHTS KEPT COMING ON, AND BRAKES FAILED, AND BRAKE PEDAL FELT HARD. THIS LASTED FROM 2-5 MINUTES EACH TIME. THIS HAS HAPPENED AT LEAST 4 TIMES. CONSUMER WAS NOT INVOLVED IN A COLLISION, BUT WAS AFRAID THAT SOMETHING MIGHT HAPPEN.*AK
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 16, 1999. Source: NHTSA Office of Defects Investigation.