Defect. VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Risk. THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Structure › Body › Hatchback/Liftgate › Support Device/Strut97V079000
Filed May 16, 1997436,000 vehiclesChrysler Corporation
Defect. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Filed Nov 18, 1996675,000 vehiclesChrysler Corporation
Defect. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96V099000
Filed Jun 13, 1996321,000 vehiclesChrysler Corporation
Defect. THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk. IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Filed Mar 27, 1995689,656 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
Filed Mar 27, 199552,719 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
All 8 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Jan 11, 2017234,000 milesWA
ABS BRAKE ACTUATOR MOTOR FAILURE. FOR THE THIRD TIME THE ABS MOTOR HAS FAILED. CHRYSLER CLAIMS THE PART IS NO LONGER SERVICED AND WILL NOT HONOR THE LIFETIME WARRANTEE 96V099000. THE PART IS AVAILABLE IN THE AFTERMARKET FOR ABOUT $350.00 AFTER A NUMBER OF CALLS TO FIAT CHRYSLER THEY WOULD ONLY OFFER TO BUY THE VEHICLE FROM ME FOR $300.00 WHICH IS THE LOWEST VALUE TO BE HAD BY KBB.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 19, 2009178,000 milesMI
TL*THE CONTACT OWNS A 1992 DODGE GRAND CHEROKEE. THE DEALER STATED THAT THEY HAVE BEEN MAKING THE REPAIRS PER RECALL 96V099000 SERVICE BRAKES, HYDRAULIC: ANTILOCK SINCE SEPTEMBER 25, 2009. SHE WILL CONTACT THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 172,104.
Engine and Engine Cooling
Filed Feb 24, 2009KY
I HAVE A 1992 DODGE GRAND CARAVAN MINI VAN. FRONT WHEEL DRIVE WITH A 3.3 ENGINE. EVERY TIME THE SERPENTINE BELT GETS THE SLIGHTEST AMOUNT OF MOISTURE ON IT...IT COMES OFF! AT LEAST ONCE A MONTH WHICH REQUIRES PAYING A PRO TO REINSTALL IT. THE BIGGEST PROBLEM IS THAT ONE LOSES ALL POWER STEERING NOT MENTION ALL FUNCTIONS CONTROLLED BY THE BELT! THE LAST TIME THIS HAPPENED TO ME WAS IN RAIN ON A BUSY TWO LANE HIGHWAY AND I ALMOST FLIPPED THE VAN! IT HAPPENS WITHOUT WARNING AND WITH IMMEDIATE LOSS OF POWER STEERING. I HAVE RELOCATED THE TENSIONER AND PULLEY ASSEMBLY WITH NO SATISFACTION. THE PROBLEM IS THAT CHRYSLER DESIGNED THESE MINI VANS WITH NO SHIELDS INSTALLED TO TURN MOISTURE FROM THE ENTIRE PULLEY SYSTEM (TOP OR BOTTOM) AND THE PULLEYS HAVE NO 'LIP' TO HOLD THE BELT IN PLACE ALLOWING IT TO SLIDE OFF WHEN WET! IS THERE NO WAY CHRYSLER CAN BE FORCED TO INSTALL AN OEM PRODUCT OR SHIELD TO PREVENT THIS AND SAVE LIVES? THIS IS A VERY COMMON PROBLEM IN ALL CHRYSLER MINI VANS FROM APPRX. 1992-2007. *TR
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 19, 2008152,513 milesCA
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. A MECHANIC STATED THAT THE ABS NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 152,513.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Feb 19, 2008188 milesOH
HY BRAKES. *TR
Seat Belts › Rear/Other › Buckle Assembly
Filed Jan 3, 2008AZ
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE DRIVER'S SEAT BELT BUCKLE DISLODGED WHICH CAUSED THE RELEASE BUTTON TO STICK INSIDE THE COVER. THERE IS A SAFETY RECALL FOR THE SEAT BELTS: FRONT: BUCKLE ASSEMBLY (NHTSA CAMPAIGN ID # 97V148000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 223,087 AND THE FAILURE MILEAGE WAS UNAVAILABLE. THE PURCHASE DATE WAS UNAVAILABLE.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 13, 2006230,000 milesAR
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, EXTREME PRESSURE ON THE BRAKE PEDAL WAS NEEDED TO STOP THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE INCIDENT THAT THE BRAKES WERE FAULTY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE HYDRAULIC CONTROL UNIT FAILED. THE VEHICLE WAS NOT REPAIRED DUE TO THE UNAVAILABILITY OF PARTS. THERE IS A NHTSA RECALL # 96V099000 WHICH PERTAINS TO THE ANTILOCK BRAKES. THE VEHICLE WAS REPAIRED BY THE PREVIOUS OWNER BASED ON THE RECALL, BUT THE PROBLEM RE-OCCURRED.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 22, 2005135,120 milesTN
DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 96V099000 CONCERNING ANTI LOCK BRAKES. THE RECALL ONLY OFFERED A PARTIAL REMEDY. IN ORDER TO COMPLETELY REPAIR THE PROBLEM ADDITIONAL PARTS HAD TO BE REPLACED AT THE CONTACT'S EXPENSE. ACCORDING TO THE RECALL, AN EXTENDED OR LIFETIME WARRANTY WOULD BE OFFERED ON OTHER ANTI-LOCK COMPONENTS. THE DEALER AND MANUFACTURER STATED THE RECALL WAS COMPLETED CORRECTLY, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REMAINING EXPENSE. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 7, 2005MI
DT: THE CONTACT STATED RECALL 96V099000 REPAIRS WAS DONE ON THE ABS BRAKES IN 2004. HOWEVER, HE WA SHAVING A FAILURE. THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. UPON INSPECTION BY THE SERVICE DEALERSHIP THE ABS CONTROLLER FAILED. HE HAS BEEN IN CONTACT WITH THE MANUFACTURER. THEY CLAIMED THE PART IN QUESTION WAS NOT COVERED BY THE RECALL. NO REPAIRS HAVE BEEN MADE.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jun 21, 2005181,000 milesAL
DT: 1992, DODGE, GRAND CARAVAN, INTERMITTENT BRAKE FAILURE, NO POWER ASSIST, THE BRAKES WILL NOT STOP VEHICLE QUICKLY ENOUGH. ALSO, RIGHT FRONT BRAKE CALIPERS FAILED AFTER GOING ABOUT 20 MILES IN STOP AND GO TRAFFIC. CONSUMER ALREADY REPLACED THE HYDRAULIC BRAKE LINE AND THE CALIPERS. BUT IT DID NOT SOLVE THE PROBLEM, WHICH ONLY LEFT THE BRAKE ACTUATOR PISTON ASSEMBLY AND PUMP MOTOR ASSEMBLY. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER COULD NOT SEE THE PROBLEM, DEALER SAID THAT IF THEY COULD DUPLICATE THE PROBLEM THEY WOULD FIX IT BECAUSE THE ACTUATOR PUMP AND ASSEMBLY MOTOR WERE STILL UNDER WARRANTY. THE INTERMITTENT BRAKE FAILURE WAS INCLUDED IN A RECALL 96V099000 CONCERNING ABS MODULE CONTROL FAILURE. THE PROBLEM WAS FIXED THEN. CONSUMER STATED THAT THE PROBLEM WAS INTERMITTENT SO THE DEALER WILL NOT FIX BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. *AK
Structure › Body › Hatchback/Liftgate › Hinge and Attachments1 injured
Filed Jun 20, 2005312,000 milesTN
THE CONSUMER WAS INVOLVED IN PAST RECALL 730 BY DODGE THAT WAS POORLY HANDLED. THE REAR HATCH ATTACHMENT BOLT WAS THE ITEM ON RECALL. THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIR IN JULY OF 1997 BECAUSE THE BOLTS HAD BROKEN, AND HAD THEM REPLACED. THEN THEY BROKE AGAIN IN AUGUST OF 1999. ON MAY 1, 2005 ONE OF THEM BROKE AGAIN, AND ALMOST BROKE HIS WIFE'S ARM. ON 5-3-2005, AND THE DEALER SAID THAT THE CAR WAS TOO OLD. THEY WOULDN'T FIX IT UNLESS THE CONSUMER PAID. THE DEALERS RESPONSE WAS INAPPROPRIATE. THE DEALER CHECKED WITH THE DISTRICTS OFFICE AND VALIDATED THAT IT WOULDN'T DO IT. ALSO, THE CONSUMER WAS INAPPROPRIATE. THE THIRD ISSUE WAS THE ADEQUACY OF THE RECALL ITSELF. THE FOURTH ISSUE WAS THAT THE DEALER JUST TOLD HIM THAT HE WOULDN'T FIX BOTH SIDES. *AK THE OIL PAN LEAKED AND THE SERPITINE BELT. RECALL CAMPAIGN#97V079000. *SC
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 2, 2005182,000 milesIL
DT: HAD THE BRAKES AND ABS UNIT REPLACED 3 TIMES, AND CONSUMER IS VERY AGGRAVATED. TALKED TO CHRYSLER, AND THEY HAVE THE INFORMATION. THERE WAS NO WARNING THAT VEHICLE HAD NO BRAKES. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 4, 2005160,000 milesPA
CONSUMER STATED DEALER REFUSED TO REPAIR THE RECALL FOR ABS BRAKE SYSTEM UNTIL CONSUMER PAID A DIAGNOSTIC FEE. *AK RECALL CAMPAIGN RECALL NUMBER: 96V099000 *TC
Seats › Front Assembly › Recliner
Filed Nov 27, 2004MN
WHILE SITTING IN THE DRIVER'S SEAT SEATBACK SNAPPED AND THEN COLLAPSED ONTO THE REAR SEAT. THIS HAPPENED WHILE I WAS SIMPLY REACHING INTO MY FRONT POCKET FOR MY KEYS. I WAS NOT INJURED AND FEEL VERY FORTUNATE THAT MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME THE SEAT FAILED. I WENT TO WHITE BEAR DODGE AND TALKED TO THE SERVICE MANAGER. HE SAID THAT CHRYSLER DOES NOT SUPPLY PARTS FOR SEATS, AND THAT A NEW SEAT WOULD NOT BE AVAILABLE FOR MY VEHICLE. I BELIEVE THAT THIS IS A SAFETY RELATED DEFECT THAT THE MANUFACTURER MUST FIX, AND I NEED TO KNOW HOW TO PROCEED. *AK
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 15, 200495,000 milesIL
THE CONSUMER STATES THE ABS SYSTEM MALFUNCTIONED WITHOUT WARNING. AS A RESULT THE BRAKE FLUID LEAKS. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Latches/Locks/Linkages › Hood › Latch
Filed Aug 5, 2004168,000 milesCA
WHILE DRIVING 35 MPH HOOD FLEW UP. AS A RESULT, DRIVER'S VISIBILITY WAS IMPAIRED. NO IMPACT REPORTED. *AK
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT A COST OF OVER $2000?? THIS IS RIDICULOUS!*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Mar 9, 2004MO
WHILE DRIVING 20 MPH DRIVER APPLIED THE BRAKES AND PEDAL WAS HARD. CONSUMER WAS UNABLE TO STOP THE VEHICLE, IT SKIDDED, AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED ABS LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A PART OF THE ABS MODULE NEEDED REPLACING. THE PART WAS NOT ON RECALL OR UNDER WARRANTY. *AK
Engine and Engine Cooling › Cooling System › FanFire
Filed Mar 1, 2004142,000 milesMA
MY 1992 DODGE GRAND CARAVAN LE COOLANT FAN FAILED AND THE RELAY DID NOT INTERUPT WHICH CONTINUED TO FEED POWER BACK TO THE FUSE PANEL WHICH IN RETURN CAUSED MY WIRING HARNESS TO IGNITE INTO FLAMES UNDER THE HOOD RIGHT OVER THE LEFT STRUT ! *AK
Service Brakes, Air › Antilock
Filed Jan 28, 2004CA
CONSUMER STATED THAT BRAKE LIGHTS KEPT COMING ON, AND BRAKES FAILED, AND BRAKE PEDAL FELT HARD. THIS LASTED FROM 2-5 MINUTES EACH TIME. THIS HAS HAPPENED AT LEAST 4 TIMES. CONSUMER WAS NOT INVOLVED IN A COLLISION, BUT WAS AFRAID THAT SOMETHING MIGHT HAPPEN.*AK
Wheels
Filed Jan 15, 2004167,000 milesTN
BAD PAINT ITS PEELING FLAKEING THE WOOD GRAIN TOO FAIDING BAD TRANS I JUST PAID A DEALERSHIP OVER 2 GRAND FOR A NEW ONE WARRANTEED FOR ONLY 3 YEARS OR 36,000 MILES. BAD POWER WINDOWS CABLE BROKE=OVER $400.= ME GETTINGSCREWD BAD LUG NUTS LITTLE METAL CAPS OVER LUGNUTS COME OFF AND THEN TIRE TOOL DOSENT FIT SO YOU END UP AT THE DEALERSHIP GETTING THEM CUT OFF. KEEPS STALLING HEADLINER FALLING DOWN HEADLIGHTS ARE TOTALLY YELLOW AT NIGHT YOU CANT SEE MORE THAN 50 FEET ON LOW BEAMS SO YOU HAVE TO HAVE HIGH BEAMS ON JUST TO GET LOW BEAM QUALITY. BREAKS NEW ROTORS, MASTERCILLENDER, HARDWEAR, DRUMS, SHOES, PADS, FLUID, MASTERCILLENDER CAPS, WEEL CILLENDERS,= OVER $500. TO THE DEALER AND ME AND MY FAM STRANDED ON THE ROADSIDE FOR 4 HOURES GETTING RECALLED PARTS FITTED ONLY TAKES AN ACT OF CONGRESS AND ABOUT THREE DAYS WITH OUT A CAR UNLESS THEY GIVE YOU THERE "LOANER" LOANER=CAR NO ONE WOULD BUT TWELVE YEARS AGO. JAMES REYNOLDS SHARON TENN [email protected] OWNER OF A 92 DODGE GRAND CARAVAN LE
Power Train › Automatic Transmission › Gear Position Indication (prndl)1 injured
Filed Jan 1, 2004NC
GEAR SHIFT DISENGAGED FROM PARK WHILE VEHICLE IGNITION WAS OFF. PURSE STRAP LOOPED OVER GEAR SHIFT AS OWNER WAS EXITING VEHICLE CAUSING VEHICLE GEAR SHIFT TO MOVE FROM PARK, VEHICLE BEGAN TO ROLL BACKWARDS CAUSING OWNER TO SLIP UNDER LEFT FRONT WHEEL. *AK
Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Dec 31, 2003150,490 milesIL
THE HATCHBACK SUPPORT STRUT ON MY CARAVAN FAILED TODAY - THE BOLT THAT SUPPORTS THE STRUT IN THE CAR BODY SHEARED OFF, WHILE THE VEHCILE WAS STOPPED AT A STOP SIGN. THE STRUT EXPANDED INSIDE THE CAVITY IN THE BODY AS FAR AS IT COULD ONCE THE BOLT SHEARED. I BROUGHT MY CAR IN FOR THE RECALL (97V079000) IN ABOUT 1997. I KNOW CHRYSLER PERFORMED THE RECALL BECAUSE THE NEW "BIGGER" WASHERS ARE ON THE LIFT SUPPORTS. AS I HAVE NO WAY TO EXAMINE THE BOLTS FOR STRESS CRACKING, THERE IS NO MAINTENANCE I CAN PERFORM TO INSURE THE REAR LIFTGATE WON'T FALL ONTO THE HEAD OF ME OR SOMEONE IN MY FAMILY. WAS THIS SUPPOSED TO BE A ONE-TIME RECALL FOR CHRYSLER? I GOT THE IMPRESSION THAT THIS RECALL WAS SUPPOSED TO "FIX" THE SHEARING BOLT PROBLEM, BUT IT IS SURPRISING TO ME THAT IT HAS RETURNED. I THINK IT IS VERY DANGEROUS.
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 15, 20035,000 milesCA
ON AT LEAST FIVE OCCASIONS WHILE DRIVING ON HIGHWAY VEHICLE STALLED. ONCE VEHICLE CAME TO A COMPLETE STOP IT COULD BE RESTARTED. MANUFACTURER AND DEALER HAVE BEEN INFORMED OF THE PROBLEM.*AK
Service Brakes, Hydraulic
Filed Aug 22, 200338,000 milesNY
WHILE DRIVING WHEN ATTEMPTING TO STOP THE VEHICLE EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO DEPRESS THE BRAKES. VEHICLE FAILED TO STOP, CAUSING EXTENDED STOPPING DISTANCE. EMERGENCY BRAKES HAD TO BE DEPRESSED TO STOP THE VEHICLE. THE CAUSE OF THE FAILURE IS UNDETERMINED. CONSUMER MADE CONTACT WITH THE DEALERSHIP. *AK
WHILE DRIVING, CONSUMER MADE A RIGHT TURN. THE TURN WAS COMPLETED SUCCESSFULLY, BUT THE STEERING WHEEL WOULD NOT RECOVER, RESULTING IN A COLLISION. DEALER DIAGNOSED FAILURE OF THE SPINDLE AND CONTROL ARM.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 11, 2003GA
THE RECALL REMEDY FOR THE ABS 96 V 099 000 FAILED, AND THE DEFECT ACCRUED.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 11, 2003GA
IN 1997 CONSUMER WAS DRIVING AND LOST BRAKE POWER. ABS PISTON WAS REPLACED PER THE RECALL # 96V099000 SUBJECT: BRAKES: HYDRAULIC: ANTI-SKID SYSTEM. ON 7/9/2003 THE CONSUMER WAS DRIVING AND LOST BRAKE POWER AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT PISTON ON THE VEHICLE WAS THE SAME PISTON THAT WAS RECALLED, WHICH HAD A LIFETIME WARRANTY. THE DEALER WILL NOT REPLACE THE PISTON BECAUSE THE WARRANTY STATED THAT PISTON WILL ONLY BE REPLACED IF FROZEN.*AK
Structure › Body › Door › Hinge and Attachments
Filed Apr 16, 2003163,000 milesAZ
THE FRONT PASSENGER BOTTOM HINGE THE WELD BROKE FROM THE DOOR AND BROKE THE HINGE IT SELF. CAN NO LONGER USE THE DOOR SAFELY. *NLM
SeatsCrash
Filed Dec 13, 2002WI
MY HUSBAND WAS REAR-ENDED BY A CAR AT APPROXIMATELY 30MPH IN OUR 1992 DODGE GRAND CARAVAN. THE BACK OF THE DRIVERS SEAT COLLAPSED. FORTUNATELY HE WAS NOT HURT, BUT HE COULD EASILY HAVE LOST CONTROL OF THE VEHICLE. ALSO, IF OUR 8 YEAR OLD CHILD HAD BEEN WITH HIM, SHE WOULD HAVE BEEN RIDING IN THE SEAT DIRECTLY BEHIND THE DRIVER AND COULD HAVE BEEN SEVERLY INJURED.
Service Brakes, Hydraulic › Foundation Components
Filed Oct 3, 2002VA
CONSUMER STATES DLR ADVISED WILL NOT REPLACE DEFECTIVE HYDRAULIC CONTROL UNIT(HCU) UNDER RECALL 96V099000, UNTIL CONSUMER PAYS OUT OF POCKET $1200 FOR REPLACEMENT OF CAD MODULE. DLR ADVISED CONSUMER MUST REPLACE CAD MODULE FIRST TO DETERMINE IF THAT IS CAUSING PROBLEM, IF NOT THEN DLR WILL PERFORM RECALL ON HCU COMPONENT. NLM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 22, 2002IA
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Fuel System, Gasoline › Fuel Injection System
Filed Sep 17, 2002FL
VAN WILL STALL WITHOUT ANY WARNING WHILE DRIVING AT ANY SPEEDS. CAUSE OF STALLING IS STILL UNKNOWN AT THIS TIME. PLEASE DESCRIBE DETAILS.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 16, 2002VA
ABS LIGHT HAS ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT MODULE NEEDED REPLACING. *AK WHEN THE ABS SYSTEM WAS REPLACED UNDER THE RECALL, HOWEVER THE MODULE WAS NOT. CONSUMER ASKS THE DEALER TO REPLACE THE DEFECTIVE MODULE, BUT THE DEALER REFUSED TO REPLACE WITHOUT CONSUMER HAVING TO PAY.*YH
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 4, 2002CA
ABS FAILED AND WAS REPAIRED. TWO WEEKS LATER ANOTHER PART OF ABS SYSTEM FAILED.*AK
Seat Belts › Front › Retractor
Filed Jun 24, 2002NJ
DRIVER'S SIDE SEATBELT RETRACTOR IS STUCK AND WILL NOT COME APART. ALSO, TRANSMISSION FAILED WITHOUT PRIOR WARNING. THIS WAS THE SIXTH TRANSMISSION.*AK AFTER TRANSMISSION WAS REPLACED, THE ENGINE BEGAN TO STALL. GAS GAUGE FAILED. DASHBOARD LIGHT SHORTENED OUT. SPEEDOMETER FAILED AND HAD TO BE REPLACED 4 TIMES. TRANSMISSION NOT SHIFTING PROPERLY. FRONT END VIBRATES ESPECIALLY WHEN TURNING. BRAKES ARE GRINDING. REAR VIEW MIRROR FELL OFF. HIGH MOUNT BRAKE LIGHT SHORTENED OUT. SIDE WINDOW AND DOOR RATTLING. REAR WIPER FAILED. MUFFLER NEEDS TO BE REPLACED. EXHAUST SMELL IN VAN. ENGINE OVERHEATING. AIR CONDITIONER FAILED. VEHICLE PULLS. CONSUMER IS REQUESTING REIMBURSEMENT. *TT
Structure › Body › Tailgate › Hinge and Attachments
Filed Mar 29, 2002NY
NHTSA# 97-V-079-000/ MANUFACTURER'S RECALL 730 LIFTGATE SUPPORT BOLTS POPPED OUT AFTER VEHICLE WAS SERVICED FOR RECALL. DEALER WAS NOTIFIED, BUT WILL BE CHARGED FOR REPAIRS. *AK
Tires › Tread/Belt
Filed Mar 5, 2002FL
CONSUMER STATES TREAD ON THE TWO FRONT TIRES SEPARATED ON DIFFERENT OCASSIONS. SIZE P205/70R15 DOT, MK02DHR386 AND DOT, MKM02DHR508, WITH 25,000 MILES. ONE TIRE TREAD WAS COMPLETELY OFF, AND OTHER WAS PARTIALLY OFF. GOODYEAR WAS CONTACTED. *AK.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 22, 2002WA
VEHICLE IS EXPERIENCING A "HARD BRAKE PEDAL CONDITION" WHERE EXCESSIVE FORCE HAS TO BE APPLIED TO BRAKE PEDAL IN ORDER TO ACTIVATE BRAKE SYSTEM. ALSO, ABS LIGHT ON THE INSTRUMENT PANEL IS ILLUMINATED. DEALERSHIP HAS EXAMINED VEHICLE BUT COULD NOT REPRODUCE THE PROBLEM. NOTE: VEHICLE WAS SERVICED FOR RECALL CAMPAIGN 96V099000 IN 1996.*AK ALSO SERPENTINE BELT, AND THERMOSTAT WAS REPLACED.*SLC
Air BagsCrash1 injured
Filed Jan 17, 2002IL
INSURED HAD A HEAD ON COLLISION, INSURED WASN'T WEARING A SEAT BELT, AIR BAG DIDN'T DEPLOY. INSURED SUSTAINED INJURIES TO HIS RIBS AND HAND, CLAIM 13-7256-113. *JG
Equipment Adaptive/MobilityCrash1 killed
Filed Jan 11, 2002NM
THIS INCIDENT WAS REPORTED BY FAMILY OF THE DRIVER. VEHICLE HAD BEEN MODIFIED FOR USE BY A DISABLED PERSON. STEERING SYSTEM WAS CONTROLLED BY AN "ELECTRONIC MOBILITY SYSTEM (MODEL DS2000)". WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, DRIVER LOST ALL DIRECTIONAL CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A HEAD-ON COLLISION WHEN HIS VEHICLE WANDERED INTO ONCOMING TRAFFIC. THE DRIVER WAS KILLED . PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION / PHOTOGRAPHS.*AK
Electrical System › Wiring › Front Underhood
Filed Jan 9, 2002KS
VEHICLE WOULD NOT START. CONSUMER OPENED THE HOOD AND NOTICED SMOKE AND MELTED WIRES ON RIGHT SIDE. VEHICLE NOT TAKEN TO DEALER YET. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Air Bags › FrontalCrash1 injured
Filed Jan 4, 2002KY
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL CRASH TRAVELING AT AN UNKNOWN SPEED. DRIVER'A AIR BAG FAILED TO DEPLOY, AND SEAT BELT RETRACTOR FAILED TO CATCH. CONSUMERS HEAD HIT WINDSHIELD, KNOCKING OUT TWO TEETH, AND ARMS WERE INJURED. THE VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE CAUSE OF PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 29, 2001AZ
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Electrical System › Wiring › Interior/Under DashFire
Filed Aug 30, 2001OH
WHILE DRIVING VEHICLE CAUGHT ON FIRE UNDER THE DASH NEAR BASE OF STEERING COLUMN. VEHICLE WAS TOTALED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Latches/Locks/Linkages › Hood › Latch
Filed Jul 6, 2001PA
WHILE DRIVING 55 MPH HOOD FLEW OPEN. NO ACCIDENT, DAMAGE TO VEHICLE WAS $ 1300.00.*AK
Power Train › Automatic Transmission
Filed Jun 20, 2001OH
THIS IS THE SECOND TRANSMISSION FIRST AT 48,600 MILES (THEY WOULD NOT REPLACE IT BECAUSE 48000 MILE WARRANTY) NOW AT 129.999 MILES. *AK
Air Bags › Side/Window1 injured
Filed May 25, 2001AZ
WHILE REVERSING TO EXIT OUT OF A PARKING SPACE, DRIVER'S SIDE AIRBAG DEPLOYED, CAUSING MINOR INJURIES TO CONSUMER. VEHICLE WAS NOT STRUCK WITH ANY TYPE OF OBJECT WHEN AIRBAG DEPLOYED. A DODGE REPRESENTATIVE ADVISED CONSUMER THAT BOTTOM OF VEHICLE WAS SCRATCHED WHICH MAY HAVE CAUSED AIRBAG TO DEPLOY. HOWEVER, VEHICLE WAS NOT SCRATCHED AT THE TIME OF DEPLOYMENT, BUT AT AN EARLIER OCCASION, AND AIRBAG HAD A LONG DELAY OF DEPLOYMENT. *AK
Seat Belts › Front › Anchorage
Filed May 22, 2001KY
MIDDLE ROW ON RIGHT OUTBOARD POSITION LAP AND SHOULDER BELT BUCKLE FAILS TO LOCK IN PLACE. CONSUMER HAD RECALL 97V149OOO WORK PERFORMED, AND REMEDY HAS NOT CORRECTED DEFECT. *AK THE CONSUMER POINTS OUT THAT THE SHOULDER BELT SHOULD LOCK IN PLACE DURING HARD BRAKING. *YH
Seat Belts › Front › Retractor
Filed Apr 20, 2001CA
DRIVER SIDE SEAT BELT RETRACTOR LOCKS UP, SEAT BELT BECOMES LOOSE, DOES NOT RETRACK TO ITS BASE.*AK
Complaints 1-50 of 255, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 16, 1999. Source: NHTSA Office of Defects Investigation.