195 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
Most common 2002 Dodge Grand Caravan problems
54 of the 290 complaints (19%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
31
2
0
1
Power Train › Automatic Transmission · transmission
23
0
0
0
Electrical System
19
0
5
0
Steering
14
1
0
0
Air Bags › Frontal › Sensor/Control Module · airbags
14
0
0
0
Steering › Hydraulic Power Assist › Hose, Piping, and Connections
13
0
1
0
Air Bags › Frontal · airbags
9
4
0
5
Service Brakes, Hydraulic · brakes
8
1
0
0
Exterior Lighting › Headlights · headlights
8
0
0
0
Structure › Body › Door · body and frame
7
0
1
2
2002 Dodge Grand Caravan airbags problems
19% of all complaints
54 of the 290 complaints are about the airbags. This is what owners describe:
shows an airbag warning light57% · 31
sets off warning lights on the dash31% · 17
did not deploy its airbags in a crash6% · 3
Share of the 54 airbags complaints whose text describes each symptom. One complaint can describe several.
Typical mileage
54,000 mi
median of 41 reports
Peak year of filing
2003
14 airbags complaints that year
Crashes · fires · injuries
6 · 0 · 6
in these complaints
Recalls on the airbags
None
“Air bag failure reported to dodge in 2003 and many attempts to have it fixed have failed. Code says passanger air bag defective and air bag light comes on. In many years the dealer has not fixed the problem. They simply reset the code to turn the light off and later it comes back on. The first reported failures were under the warranty.”
Owner complaint, filed Jun 13, 2019
“Tl* the contact owns a 2002 dodge grand caravan. While starting the vehicle, the air bag warning indicator illuminated intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The trouble code detected that the front passenger side seat belt pretensioner was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure.”
Owner complaint, filed Oct 6, 2015 at 100,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 2002 Grand Caravan peaked in 2004, with 57 filed that year. No recall on file covers the airbags, the subject of 19% of the complaints. In 2026 owners filed 1 so far.
Filed Nov 2, 2004238,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Risk. THIS COULD RESULT IN A SPEAKER FIRE.
Remedy. DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections04V386000
Filed Aug 5, 2004681,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Risk. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy. DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Filed Mar 7, 20033,674 vehiclesSouthern Comfort Conversions
Defect. CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Fuel System, Gasoline › Storage › Tank Assembly02V274000
Filed Oct 8, 2002116,029 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy. DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Oct 4, 200152,649 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Risk. IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy. OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
All 6 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 5 name the 2002 Grand Caravan.
Opened Jun 1, 2005Closed May 2, 2006electrical system
Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take …
Opened Feb 2, 2005Closed Jun 1, 2005electrical system
The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue.
POWER LIFTGATE LATCHEngineering analysis EA04031Closed
Opened Nov 22, 2004Closed Apr 7, 2005Led to recall 05V134000door locks and latches
This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. By letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door …
SPEAKER FIRE IN THE REAR OF THE VEHICLEPreliminary evaluation PE04049Closed
Opened Jul 7, 2004Closed Nov 5, 2004Led to recall 04V531000electrical system
On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition is present only on subject vehicles equipped with the base radio.subject vehicles with other …
FUEL TANK LEAKPreliminary evaluation PE02068Closed
Opened Sep 24, 2002Closed Oct 9, 2002Led to recall 02V274000throttle and acceleration
Technical service bulletins
15 on file
Repair instructions the manufacturer sent its dealers for the 2002 Grand Caravan. Not recalls: the fix is usually free only while the car is under warranty.
equipment 6body and frame 3electrical system 2engine 2steering 1transmission 1
What owners reported
Newest filings
Electrical System
Filed Apr 10, 2026MI
I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do not unless the car is started if you pull it down fast it locks but not when it's off and will not stay locked. Speedometer and gas gage quit working.
Fuel/Propulsion SystemFire
Filed Sep 19, 2023AZ
I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until the Arizona fire dept & Arizona highway patrol came. All my information was taken by the Arizona highway patrol. I was told that my van will be at J&S Towing & that my friends & i can leave the scene.
Electrical System
Filed May 6, 2022IL
Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal
Electrical SystemFire
Filed Feb 7, 2022185,000 milesKY
The contact owns a 2002 Dodge Grand Caravan. The contact stated that the heater blower had become inoperable and upon inspection, it was discovered that the heater blower wiring harness was burnt and the wires were melted together. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 185,000.
Engine
Filed Oct 22, 2019260,000 milesOH
MY VAN,2002 DODGE GRAND CARAVAN, RANDOMLY STALLS WHILE DRIVING DOWN THE STREET/ROAD WHETHER ON STRAIGHT ROAD OR A CURVE, OR WITH A FULL TANK OF GAS OR LESS,GAS SEEMS TO BE IRRELEVANT . AFTER STALLING WILL NOT RESTART. I HAVE REPLACED ALL MINI-FUSES,BATTERY, STARTER,AND STILL WILL STALL. SOMETIMES WHILE DRIVING ABOVE 25 MPH WHILE STILL MOVING IT WILL RESTART ON ITS OWN. THIS IS A HUGE SAFETY ISSUE.
Structure › Body › DoorFire
Filed Jul 29, 201990,000 milesFL
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DOOR HANDLE HAD MELTED DUE TO EXPOSURE TO THE SUN AND THE DOOR WAS UNABLE TO BE OPENED. ALSO, THE DRIVERS SIDE OF THE DASHBOARD HAD ALSO MELTED AND CRACKED DUE TO EXPOSURE TO THE SUN CAUSING DEBRIS TO SEPARATE FROM THE DASHBOARD MAKING CONTACT WITH THE DRIVER WHILE DRIVING WITH THE WINDOWS OPENED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER JACKSONVILLE DODGE (11101 NURSERYFIELD DR. JACKSONVILLE FL) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Air Bags
Filed Jun 13, 2019AZ
AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE RECORDS VERIFYING MY CLAIM.
Engine
Filed Nov 25, 2018221,015 milesMA
CLOGGED CATALYTIC CONVERTER CAUSING POWER LOSS WHILE DRIVING ON HIGHWAY
Fuel/Propulsion System
Filed Jun 29, 2018108,000 milesMO
STRONG FUEL SMELL ENTERING THE CABIN AT LOW SPEED OR IDLE COMING FROM VEHICLE WHEN RUNNING.
Air Bags
Filed Dec 13, 2017193,000 milesIL
THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .
Wheels
Filed Nov 28, 201790 milesOH
REAL AXLE RUSTED OUT ON RIGHT SIDE CAUSING THE WHEEL BRAKE LOOSE IN MY DRIVEWAY AS I PULLED IN AFTER GOING OVER A BUMP IN MY DRIVEWAY AS I CAME TO A STOP I HAD IT REPAIRED AT A COST NEAR $800 I CAN NOT ACCESS RECORDS AT THIS BUT COULD IF NECESSARY
Unknown or Other
Filed Nov 27, 2017170,000 milesCA
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING IN RAIN OR SNOW BETWEEN APPROXIMATELY 20 TO 70 MILES PER HOUR, THE SERPENTINE BELT SLIPPED OFF THE PULLEY AND THE POWER STEERING ABILITY WAS REDUCED. ALSO, THE BATTERY INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE VEHICLE, AND THERE WAS NO REMEDY. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Electrical System
Filed Apr 7, 2017CA
LEAKING FUEL RAIL CAP 2002 DODGE CARAVAN IS LEAKING GAS ALL OVER THE SPARK PLUGS ENGINE AND ELECTRICAL PARTS WHEN 1ST TURNING THE VEHICLE ON IN THE MORNING.
Steering
Filed Mar 28, 2017NH
MY STEERING WHEEL ACTS UP WHEN IT RAINS OUTSIDE MAKES IT HARD TO STEER MY LEFT SIDE SPEAKERS WENT OUT THE TAPE DECKS NEVER WORKED ON MY VAN MY DRIVER SIDE WINDOW GOES DOWN BUT SEEMS TO HAVE DIFFICULT GOING UP MY SLIDING DOORS SEEM TO HAVE DIFFICULTIES AT TIMES THE RIGHT SIDE NEVER OPENS
Suspension
Filed Nov 13, 2016MA
DODGE GRAND CARAVAN SPORT. HAS REAR AXEL CRAKED. THIS PROBLEM CAN PUT THE VEHICLE USAFE ON THE ROAD, AND ALSO CAUSE DEATH OR INJURY.
Air Bags
Filed Oct 6, 2015100,000 milesIL
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Service Brakes
Filed Sep 10, 2015NY
I PARKED MY MINI VAN @ 3:00 PM STAURDAY-22-2015 ON 115 STREET BEFORE MYRTLE AV RICHMOND HILL QUEENS NEW YORK, SUNDAY 6:00 AM I CAME HOME AND DECIDED TO CHECK ON MY CAR IF SOMEBODY HAD BROKEN-IN/STEEL MY 3 PEACE TOOL BOX BUT MY CAR HAD DISSAPEARED, I SAW BROKEN DRIVER SIDE GLASS ON THE GOUND AND CALL COPS RIGHT AWAY.
Electrical System
Filed Aug 10, 2015CT
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air BagsCrash
Filed Aug 5, 2015142,000 milesWA
I ROLLED INTO THE WOMAN IN FRONT OF ME AND MY AIRBAGS DEPLOYED. THERE WAS NO DAMAGE TO EITHER CAR EXCEPT FOR THE AIRBAGS. THE DRIVER AIRBAG SMACKED ME IN THE FACE AND CHEST AND THUMB. I WAS ONLY GOING ABOUT 3 MPH BECAUSE I HAD STOPPED AND THE WOMAN IN FRONT OF ME HAD STOPPED AND WE WERE BOTH GOING FORWARD TO MERGE INTO TRAFFIC AT A REALLY SLOW SPEED. I ROLLED INTO HER AND A SECOND OR TWO LATER THE AIRBAG DEPLOYED. UPDATED 12/03/15*LJ *CN
Electrical System
Filed Jun 25, 2015165,000 milesNY
THE DATE AND MILEAGE ARE APPROXIMATE, BUT THIS HAS BEEN HAPPENING SINCE LAST FALL (2014). WHEN PLACING THE KEY IN THE ACC POSITION EVERYTHING WORKS. AFTER STARTING THE MOTOR, MANY TIMES THE WIPERS, RADIO, POWER WINDOWS AND INTERNAL FAN WILL NOT COME ON FOR AS LITTLE AS A FEW SECONDS OR AS LONG AS AN HOUR. IT DOES NOT TO ALWAYS HAPPEN, BUT VERY FREQUENTLY IT DOES. IT SOMETIMES SEEMS TO BE WEATHER RELATED... HEAT, COLD, RAINING OR SNOWING WHEN THIS HAPPENS. THE DANGER IS SHUTTING THE VEHICLE OFF ESPECIALLY ON A RAINY/SNOWY DAY, BEING AWAY FROM HOME AND THE WIPERS WILL NOT WORK WHEN RE-STARTING THE VEHICLE. I HAVE HAD THE FUSE AND COMPUTER UNITS CHANGED (TOTAL FUSE POWER BOX REPLACED NEW ABOUT 1-1/2 YEARS AGO WHICH I WAS TOLD WAS AN UPGRADED BETTER SEALED UNIT AND THE COMPUTER ATTACHED IN FRONT OF IT REPLACED WITH A USED ONE ABOUT 1 MONTH AGO) BUT THE PROBLEM STILL EXISTS. IT IS MY OPINION THIS IS A DANGEROUS SAFETY ISSUE SINCE IT CONCERNS THE WIPERS NOT ABLE TO WORK. I KNOW WHICH FUSE OPERATES THEM AND HAVE TRIED REPLACING IT, BUT THIS IS NOT THE PROBLEM. THE PROBLEM IS, IT WILL NOT CLICK ON UNTIL WHAT EVER IS CAUSING IT NOT TO DECIDES TO LET IT COME ON. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED BY DODGE AND NOT BE AN EXPENSE TO MYSELF OR ANY OTHER OWNER WHO HAS THIS PROBLEM. THANK YOU FOR HEARING MY GRIEVANCE. *TR
Steering
Filed Apr 8, 2015159,200 milesCA
I WAS DRIVING WHEN MY CAR JUST TURN OFF,I TURN BACK ON WHIT NO PROBLEM AND TIME LATER PASSES AGAIN,SOMETIMES TURN OFF 2 OR 3 TIMES A DAY AND SOMETIMES WORK FINE, THE COMPUTER SHOWS NO CODE, AND I CHANGE MANY THING TRYING TO FIX IT, SPARK PLUGS, RELAY FUEL PUMP, SPARK PLUG WIRES, RELAY STARTER. I WENT WHIT THE MECHANIC FOR CHECK THE FUEL PUMP AND IS GOOD. DON'T KNOW WHAT ELSE TO DO. I HOPE YOU CAN HELP ME. THANKS. *TR
Fuel/Propulsion System
Filed Nov 26, 2014250,400 milesOR
WE HAVE BEEN SMELLING THE SMELL OF GAS FOR AWHILE, TODAY IT GOT ALOT STRONGER,WE HAD JUST PUT GAS IN THE VAN AND WE THOUGHT MAY SOME HAD GOTTEN SPILLED ON THE OUTSIDE. WHEN WE STOPPED TO WASH IT I LOOKED UNDERNEATH AND SAW A HUGE PUDDLE OF GAS FORMING ON THE GROUND. COME TO FIND OUT THERE HAD BEEN A RECALL IN OCTOBER 2002. LOOKED ON MY CARFAX AND IT DOESNT LIST THAT AS BEING REPAIRED. WE COULD HAVE BEEN KILLED. *TR
Vehicle Speed Control › Cruise Control
Filed Nov 17, 2014203,000 milesCA
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Visibility › Rearview Mirrors/Devices
Filed Aug 14, 2014137,700 milesWI
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SMOKE APPEARED FROM THE SIDE MIRROR POWER SWITCH. THE PANEL MELTED ALTHOUGH NO FLAMES WERE PRESENT. IN ADDITION, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE CONTACT REPLACED THE POWER SWITCH, BUT THE HORN WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,700.
Steering
Filed Mar 19, 201490,000 milesOR
WHENEVER IT RAINS, IN PORTLAND OREGON, THAT IS ALL THE TIME, THE POWER STEERING GOES OUT. YOU CAN HEAR THE BELT SLIPPING AND ALL THE ELECTRICAL WARNINGS GO ON. THIS IS AN ACCIDENT WAITING TO HAPPEN. DUE TO THE DANGERS OF THIS PROBLEM, WE WILL NOT DRIVE THIS VEHICLE WHEN IT IS OR HAS BEEN RAINING. *TR
Air Bags
Filed Dec 27, 2012151,200 milesKY
ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR
Air Bags
Filed Dec 10, 2012161,000 milesID
AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR
Engine
Filed Nov 21, 2012120,000 milesNJ
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST, FOLLOWED BY THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE CONTACT DROVE OVER A PUDDLE OF WATER DURING RAINY WEATHER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE ALTERNATOR AND THE COOLING SYSTEM FAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Structure › Body
Filed Sep 5, 2012110,000 milesPA
VEHICLE IS RUSTING UNDER THE PAINT AS WELL AS RUSTING QUITE QUICKLY ON THE LEAF SPRING MOUNTS AS WELL AS MOST METAL PARTS UNDER THE VEHICLE. *TR
Fuel/Propulsion System
Filed Jun 14, 201286,000 milesFL
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC DETECTED A LEAK IN THE FUEL SYSTEM. THE MECHANIC STATED THE FUEL TANK WAS COLLAPSING AND EXPANDING. THE MECHANIC REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A MANUFACTURER'S RECALL IN EFFECT, BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO NOTICED THE SPEEDOMETER WAS NOT PROVIDING A READING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Electrical SystemFire
Filed Mar 14, 2012CA
DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR
Electrical System
Filed Feb 7, 2012120,000 milesMT
OUR 2002 DODGE GRAND CARAVAN WITH A 3.8 AWD BEGAN CUTTING OUT ON ACCELERATION AND AT INTERSECTIONS RECENTLY. CURRENTLY IT WILL DIE 3 OR 4 TIMES IN A HALF A MILE WHEN IT IS COLD. THIS CONDITION HAS NEARLY CAUSED AN ACCIDENT ON MULTIPLE OCCASIONS AS THE CAR WILL STOP IN THE MIDDLE OF AN INTERSECTION WITH OUT WARNING. NO CEL IS PRESENT ALL MAINTENANCE IS UP TO SCHEDULE. FUEL FILTER,SPARK PLUGS, WIRES,AIR FILTER,CLEANED THROTTLE BODY. DEALER HAS NO IDEA WHAT IT CAN BE. THIS IS NOT A SAFE CAR AND SHOULD BE RECALLED DUE TO THIS DANGEROUS FLAW. *TR
Service Brakes, Hydraulic
Filed Jan 1, 201261,000 milesFL
I ENTERED COOLING SYSTEM PROBLEMS, ABS BRAKING, STEERING, WINDOW MOTORS AND ENTIRE RUSTING UNDER CARRAIGE. *TR
Exterior Lighting
Filed Dec 5, 201189,500 milesCA
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.
Exterior Lighting
Filed Oct 13, 2011MN
WHEN THE LOW BEAMS ARE ON ONE HEADLIGHT IS OUT AND WHEN THE HIGH BEAMS ARE ON THE OTHER HEADLIGHT IS OUT. I HAD IT FIXED TWICE BY TWO DIFFERENT SHOPS UNTIL I FOUND THAT THE PROBLEM IS THE FRONT COMPUTER MODULE. THE FIX IS A NEW FRONT MODULE WHICH IS AROUND $550.00 (PART IS 450/LABOR 100). MY COMPLAINT IS THAT IT IS A SAFETY ISSUE AND VERY EXPENSIVE TO FIX, ALSO IT TOOK QUITE SOME TIME TO FIGURE OUT EXACTLY WHAT NEEDED TO BE FIXED, DURING THAT TIME I DIDN'T FEEL SAFE IN THE VEHICLE DRIVING AT NIGHT. I BELIEVE THERE SHOULD BE A RECALL ON THIS MODULE AS I HAVE SEEN MANY OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *TR
Structure › Body › Door
Filed Sep 3, 2011210,000 milesMD
VAN WAS SITTING IN THE DRIVEWAY WHEN I TRIED TO OPEN THE PASSENGER SIDE SLIDING DOOR. DOOR WILL NOT UNLOCK BY PULLING UP ON THE ACTUAL LOCK OR VIA THE POWER DOOR SWITCH. IT'S NOT A POWER SLIDING DOOR. THOUGHT THIS WAS AN ISOLATED INCIDENT WHEN I LOOKED ONLINE AND SAW MANY, MANY OTHER FOLKS HAVE THE SAME PROBLEM. *TR
Electrical System
Filed Aug 18, 2011143,000 milesNC
I HAVE A 2002 DODGE GRAND CARAVAN ON ABOUT 8/11 THE CHECK ENGINE LIGHT CAM ON AND SMOKE AND RAW FUEL WERE COMING OUT OF THE EXHAUST. I IMMEDIATELY SHUT DOWN AND BEGAN TO DIAGNOSE THE PROBLEM. I FOUND THE WIRING HARNESS ON THE INJECTOR FUEL RAIL TO BE FAULTY. THE HARNESS IS ROUTED AROUND THE IGNITION COIL DIRECTLY OVER THE EXHAUST PIPE. THE INSULATION HAD BROKE DOWN OVER TIME FROM HEAT AND BARE WIRES WERE TOUCHING EACH OTHER. THE RESULT IS A POTENTIAL FIRE HAZARD. THE END RESULT WAS ALSO A RUINED PCM. THE INJECTOR WIRING HARNESS HAS NO ADDITIONAL HEAT SHIELDING ON IT, BUT WHERE IT PLUGS INTO THE MAIN WIRING HARNESS THE MAIN WIRING HARNESS HAS HEAT SHIELDING MATERIAL. *KB
Engine and Engine Cooling › Cooling System
Filed Jun 1, 201177,000 milesFL
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE DOORS COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DOORS HAD TO BE TAKEN APART IN ORDER TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILES WERE 77,000. UPDATED 07/27/11*LJ THE CONSUMER STATED THE RADIATOR COOLING FAN BROKE, THE STEERING WHEEL COLUMN CAME OFF WHILE DRIVING AND WAS INCORRECTLY FIXED AT THE DEALER. THE ELECTRIC TAIL GATE DOESN'T WORK. ONE OF THE TAIL LIGHTS CAME OFF WHILE THE VEHICLE WAS IN MOTION ON THE INTERSTATE, THE HEADLIGHTS HAD TO BE REPLACED THE LEFT ND RIGHT WINDOW REGULATORS BROKE, THE FUEL PUMP BROKE OFF AND THE ABS SENSOR WAS FAULTY AND HAD TO BE REPLACED. UPDATED 08/01/11
Exterior Lighting
Filed Apr 11, 2011FL
MY VAN IS A 2002 AND IT HAS THE DRIVERS SIDE LIGHT OUT WHILE THE PASSENGER STAYS ON. WHEN I PULL THE HIGH BEAM SWITCH THE PASSENGER SIDE GOES OUT AND THE DRIVERS SIDE COMES ON. MY BAD LIGHT CHANGES SIDES AS I CLICK THE DIMMER SWITCH. I HAVE REPLACED THE DIMMER SWITCH, AND BOTH HEADLIGHTS AND THAT DID NOT FIX THE ISSUE. IF YOU HOLD IN THE DIMMER SWITCH WHEN THE LIGHTS ARE ON BRIGHT, BOTH THE BRIGHT LIGHT ON ONE SIDE AND THE DIM LIGHT ON THE OTHER SIDE ARE ON. *TR
Air Bags › FrontalCrash
Filed Dec 27, 2010124,000 milesNC
ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering
Filed Dec 5, 201098,800 milesMI
THE POWER STEERING HAS GONE ON MY 2002 DODGE CARAVAN SPORT AND AN ESTIMATED 500 DOLLARS IS NEEDED TO FIX IT. IT HAS UNDER 99,000 MILES. *TR
Exterior Lighting
Filed Nov 12, 2010140,000 milesMD
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE LOW-BEAM AND PASSENGER SIDE HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT REPLACED THE HEADLIGHT BULBS AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E039000 (EXTERIOR LIGHTING: HEADLIGHTS). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER TO VERIFY WHETHER THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.
Electrical System
Filed Sep 16, 2010WI
I HAVE HAD MANY ELECTRICAL PROBLEMS OVER THE YEARS. MY DRIVER'S SIDE AIRBAG LIGHT IS ON. I'VE HAD PROBLEMS IN THE ENGINE AND DASHBOARD AREAS. I'VE HAD PROBLEMS WITH THE PASSENGER SIDE POWER WINDOW. NOW, SINCE EARLIER THIS YEAR, MY FRONT AIR FANS AND MY REAR BRAKE LIGHTS DO NOT WORK. NOTE, MY REAR RUNNING LIGHTS WORK, BUT THE BRAKE LIGHTS DO NOT WORK. I BELIEVE THE PROBLEM IS THE CIRCUIT BOARD. I WAS LOOKING ON-LINE AT VARIOUS SEARCH SITES AND SEE NUMEROUS ISSUES WITH THE CIRCUIT BOARDS GOING BAD AND CAUSING MANY ISSUES. WITH THE BRAKE LIGHTS GOING OUT (I HAD NO IDEA THAT THEY WERE NOT WORKING UNTIL SOMEONE CAME UP TO ME AND TOLD ME SO), I COULD BE REAR-ENDED AT ANYTIME BECAUSE OTHER VEHICLES DO NOT KNOW I AM BRAKING. I SAW MANY OTHER SAFETY ISSUES THAT ARE AFFECTING OTHER DODGE CARAVAN & CHRYSLER TOWN&COUNTRY VEHICLES THAT SOUND LIKE THE CIRCUIT BOARD. THIS IS A SAFETY ISSUE. WE HAVE NOTICED THIS FOR MANY YEARS AND HAVE BEEN TOLD THERE ARE OTHER ISSUES. BUT THE OTHER ISSUES, WHEN RESOLVED, NEVER TAKE CARE OF THIS MAIN ISSUE. ON YOUR REQUEST FOR INCIDENT DATE, I AM JUST GOING TO PUT DOWN THE MOST RECENT ISSUE DATE. *TR
Structure › Body › Door
Filed Jul 29, 2010MD
MY DODGE 2002 GRAND CARAVAN SLIDING DOOR LOCK HAS SEIZED IN LOCK POSITION. THIS FIRST OCCURRED EARLY IN 2010 WITH THE LOCK STICKING IN THE UNLOCK POSITION. AFTER TALKING TO SEVERAL MECHANICS I LEARNED THAT THIS IS A COMMON PROBLEM ON DODGE VANS. A COUPLE OF MONTHS LATER THE LOCK SUDDENLY UNLOCKED AND THE SLIDING DOOR STARTING WORKING AGAIN. NOW RECENTLY THE LOCK HAS SEIZED ONLY NOW IN THE LOCKED POSITION SO MY CHILDREN HAVE TO EXIT MY VEHICLE ON THE DRIVERS SIDE WHICH USUALLY IS FACING THE STREET. THIS IS DANGEROUS!!!! I WENT ONLINE AND GOOGLED PROBLEMS WITH DODGE VANS AND FOUND SO MANY REPORTS OF THE SAME THING. PLEASE HOLD DODGE ACCOUNTABLE FOR ITS ACTIONS BEFORE ( GOD FORBID) SOMEBODY'S CHILD GETS HURT OR WORSE. *TR
Electrical SystemFire
Filed May 11, 2010170,000 milesTN
WHILE GOING TO PICK MY CHILDREN UP FROM SCHOOL, THE WINDSHIELD WIPERS STARTED GOING OFF BY THEMSELVES AND THE RADIO STARTED CHANGING CHANNELS. THE VAN QUIT AND SMOKE BEGAN TO COME FROM OUT FROM UNDER THE HOOD. UPON OPENING THE HOOD, NOTICED A FIRE ON WIRES BELOW. FIRE WAS PUT OUT BUT CHILDREN WERE IN THE VAN. *TR
Air Bags › Frontal
Filed Mar 19, 201080,000 milesWY
TL* THE CONTACT OWNS A 2002 CHRYSLER GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING WHEN THE DRIVER GOT INTO THE VEHICLE, THE PASSENGER AIRBAG DEPLOYED HITTING THE PASSENGER IN THE FACE. THE PASSENGER WAS ELDERLY AND HAD A MENTAL DISABILITY AND SUFFERED GREAT EMOTIONAL TRAUMA, HOWEVER HE DID NOT SUSTAIN ANY INJURIES. THE DEALER WAS INFORMED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND THERE WAS NO ONE THEY COULD CALL AND FILE COMPLAINT. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 80000. THE CONSUMER STATED THE INDICATOR LIGHT NEVER ILLUMINATED TO INDICATE THERE WAS A PROBLEM. UPDATED 07/08/10. *JB
Structure › Body
Filed Mar 8, 2010MI
I HAVE A 2002 DODGE GRAND CARAVAN THAT HAS HAD HEADLIGHT TROUBLES FOR NEARLY TWO YEARS. WHEN YOU TURN THE VAN ON, ONLY THE RIGHT HEADLIGHT TURNS ON. WHEN YOU TURN THE HEADLIGHTS ON, ONLY THE LEFT HEADLIGHT TURNS ON. WHEN YOU TURN THE BRIGHTS ON, ONLY THE RIGHT HEADLIGHT TURNS ON. ALWAYS, ONLY ONE LIGHT AT A TIME. WE HAVE REPLACED ABOUT THREE DIFFERENT SWITCHES AND WE STILL CAN'T SEEM TO FIND THE TROUBLE.(NO, IT ISN'T THE BULB). THIS HAS GONE ON LONG ENOUGH. EVEN THE DEALER CAN'T SEEM TO FIND THE TROUBLE AND IT NEEDS TO BE RECALLED FOR THIS PROBLEM. *TR
Air Bags › Frontal › Sensor/Control Module
Filed Mar 8, 2010NY
I HAVE A 2002 DODGE GRAND CARAVAN WHERE THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE LIGHT IS ON. I HAVE SEEN RECENTLY WHERE THERE HAS BEEN A RECALL ON 2005-2006 DODGE GRAND CARAVANS WITH THE SAME PROBLEM. I HAVE CONTACTED DODGE (THRU THEIR WEB SITE) AND NEVER RECEIVED ACKNOWLEDGEMENT OF MY COMPLAINT. *TR
Air Bags
Filed Feb 23, 2010188,000 milesIN
AIR BAG LIGHT COME ON AND OFF DURING DRIVING HAVE CHECK ALL CONNECTION AND FOUND NO PROBLEM. *TR
Latches/Locks/Linkages
Filed Feb 17, 2010120,000 milesFL
I OWN A 2002 DODGE GRAND CARAVAN. THE DRIVERS SIDE SLIDING DOOR WILL NOT CLOSE. THIS HAS BEEN HAPPENING FOR SOME TIME BUT AFTER FOOLING AROUND WITH IT MANUALLY AND WITH REMOTE, I COULD SOMEHOW GET THE PROBLEM FIXED. NOT THIS TIME. I WENT ONLINE AND FOUND THAT MANY OTHERS HAVE SAME PROBLEM. I FEEL THIS IS A RECALL ISSUE NOT JUST A REPAIR. IT IS A DEFECT BY DODGE/CHRYSLER. MY CAR IS TOTALLY UNDRIVEABLE BECAUSE THE BACK DOOR WILL NOT ENGAGE. *TR
Complaints 1-50 of 290, newest first, reproduced as filed.
Going by the federal record, it is one of the Grand Caravan years to avoid: an unusual share of its 290 complaints describe fires, crashes or deaths for a car of its age. The most common complaint is about the airbags (19%).
What is the most common problem with the 2002 Dodge Grand Caravan?
The airbags: 54 of the 290 complaints (19%) are about it. Owners most often say it shows an airbag warning light (57%), sets off warning lights on the dash (31%) and did not deploy its airbags in a crash (6%). The typical report comes at 54,000 miles.
How many recalls does the 2002 Dodge Grand Caravan have?
6 safety recalls on file with NHTSA, the most recent filed Nov 2, 2004. The largest, 04V386000, covered 681,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2002 Dodge Grand Caravan problems start?
Half of the complaints that record an odometer reading came in before 48,000 miles. For the airbags the midpoint is 54,000 miles.
Has NHTSA investigated the 2002 Dodge Grand Caravan?
Yes, 5 times. The latest, EA05009 ("HEADLIGHT MALFUNCTION"), was opened Jun 1, 2005 and closed May 2, 2006.
Are there service bulletins for the 2002 Dodge Grand Caravan?
The manufacturer filed 15 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (3), the electrical system (2) and the engine (2). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
2 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 2, 2004. Source: NHTSA Office of Defects Investigation.