Defect. VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Defect. VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Risk. THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Filed Nov 18, 1996675,000 vehiclesChrysler Corporation
Defect. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96V099000
Filed Jun 13, 1996321,000 vehiclesChrysler Corporation
Defect. THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk. IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Filed Mar 27, 1995689,656 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
Filed Mar 27, 199552,719 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
All 8 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Oct 20, 2020294,998 milesCA
NHTSA RECALL: 96V099000 LIFETIME COVERAGE...BENDIX 10 ABS BRAKE FAILURE. CHRYSLER CORPORATION DENIED REIMBURSEMENT OF REPAIRS ON 10/20/2020..
Service Brakes
Filed Jun 6, 201866,000 milesIN
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AND TRAVELED HALFWAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKES EVENTFULLY ENGAGED AFTER THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES. IN ADDITION, THE ANTI-LOCK AND BRAKE INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT EQUIPPED TO SERVICE THE VEHICLE. THE MECHANIC REFERRED THE CONTACT TO ANOTHER INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 579-4713) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK SYSTEM FAILED AND THE VEHICLE WAS IN MANUAL MODE. THE DEALER INFORMED THE CONTACT THAT PARTS WERE NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service Brakes
Filed May 31, 2016140,000 milesIL
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE PREVIOUS OWNER HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED AND CAUSED THE REDUCED POWER ASSIST TO FAIL DURING BRAKING. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR OVER TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN SUGGESTING THE PART BE REPLACED A SECOND TIME BY THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE IF THE SAME PART BEING REPLACED WOULD PREVENT THE FAILURE OR IF THE FAILURE WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 27, 2015285,000 milesCA
NHTSA RECALL #96V099000, REFERENCING ABS LIFETIME WARRANTY. DEALER CRYSTAL CHRYSLER CENTER, CATHEDRAL CITY, CALIFORNIA, (760) 324-4557, HAS FAILED TO REPAIR THE DEFECTIVE ABS SYSTEM OF THIS VEHICLE UNDER THE MANDATED NHTSA LIFETIME WARRANTY. DEALER HAS HAD THIS VEHICLE FOR OVER SIX MONTHS WITH THE EXCUSE THAT "DIAGNOSIS" IS IN PROCESS. CHRYSLER CORPORATION'S "EXECUTIVE REFERRAL" CUSTOMER ASSISTANCE (586) 274-8177, HAS FAILED TO ASSURE CUSTOMER SATISFACTION. ABS ANTI-LOCK LIGHT REMAINS ON, PUMP AND ACTUATOR ASSEMBLY CONTINUES TO FAIL AND HAS CREATED A "DEAD SHORT" IN THE "FUSIBLE LINKS" CAUSING CATASTROPHIC FAILURE IN THE WIRING HARNESSES. NO MATTER THE MILEAGE OF THIS VEHICLE, I AM REQUESTING REPAIRS TO THE ENTIRE ABS SYSTEM UNDER THE NHTSA LIFETIME WARRANTY...PLEASE ASSIST. UPDATE 9/15/15*CW UPDATED 11/10/11.*JB
Fuel System, Gasoline
Filed Dec 2, 2009189,485 milesIA
FUEL RAIL LEAKS GAS INTO ENGINE COMPARTMENT. *TR
Tires › Tread/Belt
Filed Jun 30, 2007182,000 milesVA
PEP BOYS FUTURA PLUS TOURING SE P215/70R/15WW. PART#WK14CPU754. PURCHASED SET OF 4 ON 4/28/2004 AT HAMPTON, VIRGINIA PEP BOYS. BELT SEPARATION AFTER 18,000 MILES. HALF THE WIDTH OF THE TIRE FOR APPROXIMATELY 8 INCHES CIRCUMFERENCE BULGED OUT APPROXIMATELY 1 INCH. HAPPENED WHILE SETTING IN DRIVEWAY. SERVICE ADVISOR AT DEALER WHERE PURCHASED INITIALLY DENIED IT WAS A DEFECTIVE TIRE, THEN SAID THAT IS WHAT HE HAD BEEN TOLD TO SAY BY MANAGEMENT. MANAGER THEN OFFERED TO PRORATE AND REPLACE WITH SAME TIRE, THAT HAS NOW BEEN REBADGED AS A DEFINITY TIRE, AT A PRICE THAT IT WAS ALREADY BEING SOLD AT IN SETS OF 4. APPARENTLY HE ASSUMED I WAS IGNORANT. NOW RUNNING ON SPARE AND GOING TO BUY A SET OF MICHELIN X ONES AT COSTCO SINCE MY EXPERIENCE SEEMS TO INDICATE THESE TIRES ARE DEFECTIVE AND THE MANUFACTURER KNOWS IT AND IS STONEWALLING. *TR
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Dec 10, 2005154,033 milesAR
I WAS ON MY WAY HOME WITH MY FOUR KIDS WHEN I NOTICED A STRONG SMELL OF GAS. WHEN MY HUSBAND GOT HOME I HAD HIM LOOK AT IT TO FIND OUT IT WAS LEAKING GAS FROM THE FUEL RAIL SO BAD THAT THERE WAS STANDING GAS ON THE VALVE COVER LEAKING INTO WHERE MY SPARK PLUGS ARE. I CONTACTED THE PLACE I AM BUYING IT FROM AND THEY REFUSE TO FIX IT, UNLESS I PAY FOR IT. IS THERE ANY RECALL IN THIS PROBLEM?I SEE THERE HAS BEEN MANY COMPLAINTS SAME AS MINE. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 15, 2005CA
WHILE DRIVING APPROXIMATELY 30 MPH CONSUMER APPLIED THE BRAKES TO COME TO A STOP. WHEN PROCEEDING TO PULL OFF VEHICLE HESITATED AND WOULD NOT MOVE. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED TO BE THE ABS NOT UNLOCKING.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 4, 2005VA
UPON RECEIVING A RECALL NOTICE CONSUMER TOOK THE VEHICLE TO SERVICE DEALER FOR REPAIRS OF ABS BRAKES. THE SERVICE DEALER TOLD THE CONSUMER THAT HE WOULD NEED TO PAY FOR A DIAGNOSTIC. CONSUMER STATED THERE WERE 7 RECALLS ON THIS PARTICULAR VEHICLE. THE RECALL SPECIFICALLY STATED THERE NO CHARGE TO THE CONSUMER. *AK
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Feb 7, 2005159,986 milesMD
VEHICLE EXPERIENCED A LEAK IN THE FUEL RAIL. OWNER CONTACTED THE MANUFACTURER AND THE DEALER, AND NEITHER WAS WILLING TO ASSIST THE OWNER. *AK....*AK
Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 12, 2004122,382 milesIN
FAILURE OF FRONT LEFT BALL JOINT AND AXLE. BALL JOINT FRACTURED AND WHEEL CAME OFF WHILE DRIVING. *JB
Interior Lighting
Filed Sep 16, 200474,000 milesCT
THE VEHICLE HAD NO INSTRUMENT PANEL READOUT. THE DASHBOARD LIGHTS CAME ON, BUT THE CONSUMER WAS UNABLE TO TELL HOW FAST SHE GOING. *JB.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 20, 2004FL
WHILE DRIVING,THE CONSUMER APPLIED THE BRAKES AND A LOUD HUMMING NOISE WAS HEARD FROM THE FRONT. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC A RECALL NOTICE #(V96099000) REGARDING THE ABS HYDRAULIC UNIT WAS FOR THIS VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL WAS PERFORMED IN JULY OF 1997 AND THE REMEDY WAS NOT AVAILABLE FOR AGAIN. PLEASE FILL IN ADDITIONAL INFORMATION.*JB
Service Brakes, Hydraulic
Filed Apr 15, 2004NY
ABS BRAKE ALARM AND DUAL PRESSURE SWITCH WAS PART OF THE RECALL BUT THE PRESSURE SWITCH WASN'T REPLACED. *PH THERE WAS ALSO A PROBLEM WITH THE VEHICLE NOT BEING ABLE TO START UP DUE TO A DEAD BATTERY. *MR
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Feb 19, 2004MD
CONSUMER STATED UPON STARTING VEHICLE GAS FUMES FILLED THE INSIDE COMPARTMENT, THEN GRADUALLY DISSIPATED. *AK THE FUEL RAIL WAS REPLACED. *SC
Power Train
Filed Jan 15, 200499,000 milesMI
TRANSMISSION SHIFTS WEIRDLY.
Power Train
Filed Jan 15, 200418,150 milesGA
AROUND AUGUST 4, 2003, MY DODGE GRAND CARAVAN SUDDENLY LOCKED IN SECOND GEAR. I HAVE REPLACED THE FILTER AND THE TRANSMISSION FLUID. THIS DID NOT FIX THE TRANSMISSION. WHILE ASKING FRIENDS IF THEY KNEW ANY TO FIX THE PROBLEM BEFORE I TAKE IT TO A SHOP TO BE FIXED, ONE OF THEM PRINT ME THE INFORMATION ABOUT THE CHRYSLER ULTRADRIVE TRANSMISSION REPORT THAT IS ON YOUR WEB SITE. I HAVE GOT TO MY LOCAL DODGE DEALER AND THEY SAID THAT THEY HAVE NEVER HEARD OF ULTRADRIVE TRANSMISSION PROBLEM OR RECALL. I SHOWED THE DEALER THE INFORMATION THAT I PRINTED FROM THE WEB SITE. DODGE SAID THAT I WOULD NEED TO CALL CHRYSLER. I HAVE CALLED CHRYSLER CUSTOMER RELATIONS ABOUT THE ULTRADRIVE TRANSMISSION LOCKED IN SECOND GEAR. I WAS TOLD THAT THEY ONLY HAVE 4 RECALLS ON THE VAN TWO OF THE RECALLS HAVE BEEN COMPLETE BUT TO HAVE NOT. THE TWO RECALLS THAT HAVE BEEN DONE ARE: LIFTGATE LATCH PN CFXR6406 AND SEAT BELT BUCKLE/ANCH. CLIP. THE TWO RECALLS THAT HAVE NOT BEEN DONE ARE: LIFTGATE SUPPORT WASHER AND A LEFT WIPER PIVOT. I THEN EXPLAINED TO THE CHRYSLER CUSTOMER RELATION THAT THE RECORDS ON THEY WEB SITE ONLY SHOWS BACK TO 1996 PER THE WEB SITE INFORMATION. THEY SAID THAT ANY RECALL WOULD BE WITH THE VEHICLE FOR LIFE IN THE SYSTEM. I ALSO ASKED IF THEY HAD ANY INFORMATION ON THE ULTRADRIVE TRANSMISSIONS HAVING A PROBLEM WITH THE 1989 TO 1991 MODELS. THE PERSON SAID THAT THEY ARE UNABLE TO LOOK THAT INFORMATION UP. I THEN EXPLAINED THAT THE INFORMATION IS ON THE CENTER FOR AUTO SAFETY WEB SITE.
Unknown or Other
Filed Jan 15, 2004GA
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Jan 13, 2004185,000 milesTX
I WOULD LIKE TO KNOW IF MY VEHICLE, A 1991 DODGE CARAVAN WITH 3.3L V-6 ENGINE IS INCLUDED IN THE LEAKING FUEL RECALL (I.E. FUEL RAIL SEALS) HERE IS THE RECALL I RESEARCHED FOR YOUR REFERENCE: NHTSA CAMPAIGN ID NUMBER: 00V268000 FUEL: FUEL INJECTION SYSTEM MANUFACTURER: DAIMLERCHRYSLER CORPORATION MFG. CAMPAIGN #: 895 YEAR: 1998 MAKE: CHRYSLER TRUCK MODEL: TOWN AND COUNTRY POTENTIAL NUMBER OF UNITS AFFECTED: 1163000 MANUFACTURED FROM: FEB 1995 TO: SEP 1999 YEAR OF RECALL: '00 TYPE OF REPORT: VEHICLE SUMMARY: VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. DAIMLERCHRYSLER HAS NOT YET PROVIDED NHTSA WITH AN OWNER NOTIFICATION SCHEDULE. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE
Visibility › Windshield Wiper/Washer
Filed Oct 12, 2003189,200 milesRI
WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED. *JB WIPERS WERE REPAIRED UNDER RECALL THE FIRST TIME, THEN THEY FAILED AGAIN. CONSUMER WAS INFORMED THAT THE DEFECTIVE PART WAS THE CRANK THAT CONNECTED TO THE WIPERS AND IT WASN'T COVERED UNDER THE RECALL. CONSUMER REPAIRED THE PART ON THEIR OWN. THE SLOTS IN THE CRANK FLARED OUT WHICH CAUSED IT TO ROCK AND LOOSEN THE NUT AND FALL OFF. *PH *NLM
THE HEAD LIGHT COVERS BECAME DISCOLORED, WHICH MADE IT DIFFICULT TO SEE AT NIGHT. *JB *TS
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Feb 22, 2003129,000 milesNJ
SEPARATION OF FUEL RAILS CONNECTING U TUBE CUASING FUEL LEAK ONTO SPARK PLUGS. GAS ODOR IN VAN LED TO DISCOVERY OF PROBLEM BEFORE TRAGIC CONSEQUENCES. REPAIR SHOP INFORMED US THAT THEY ARE SEEING THIS PROBLEM OFTEN.
Power Train › Automatic Transmission
Filed Aug 29, 2002WY
ORIGINAL TRANSMISSION WAS REBUILT BY DEALERSHIP AT OUR EXPENSE. LATER, HAD TO REPLACE THE TRANSMISSION BECAUSE OF THE SAME PROBLEM. CHRYSLER WOULD NOT COVER ANY OF THE EXPENSES AND WE HAVE NEVER HEARD IF ANY RECALL WORK WAS DONE FOR TRANSMISSION PROBLEMS.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 1, 2002WA
WHILE DRIVING ABS SYSTEM WENT OUT. CONTACTED DEALERSHIP.*AK *YH
Electrical System › Wiring › Front UnderhoodFire
Filed Jun 10, 2002WI
CONSUMER WAS DRIVING VEHICLE OUT OF DRIVEWAY AN NOTICED BLACK SMOKE COMING FROM STEERING COLUMN. DEALERSHIP IS AWARE OF PROBLEM.*AK
Suspension
Filed Apr 30, 2002CA
WHILE DRIVING RIGHT FRONT AXLE BROKE, CAUSING VEHICLE TO STOP BECAUSE WHEEL WILL NOT TURN. HAD REPAIRED. AXLE BROKE AGAIN 3 MORE TIMES. ALSO, LEFT FRONT AXLE HAS BROKEN. DEALER CONTACTED. *AK
Fuel System, Gasoline › Fuel Injection System
Filed Mar 14, 2002CO
DEALER DETERMINED VEHICLE IS LEAKING FUEL ON FUEL RAIL AT O RINGS.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 5, 2002CA
ABS/BRAKE LIGHT IS ON FOR MORE THAN 2 MINUTES, BRAKING CONDITION SIGNIFICANTLY DECREASED OR VEHICLE WON'T STOP.*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Oct 10, 2001WA
PART FAILURE CAUSED 4 PEOPLE TO BE MAROONED ON INTERSTATE HWY5 AT NIGHT. *AK
Power Train › Automatic Transmission
Filed Aug 14, 2001TX
CONSUMER HAS HAD TO REPLACE TRANSMISSION EVERY YEAR FOR THE PAST FOUR YEARS.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 30, 2001FL
WHILE TRAVELING NOTICED ABS INDICATOR LIGHT FLASHED ON SOON AFTER DEPRESSING BRAKE PEDAL AND VEHICLE LOST ALL BRAKING POWER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Power Train › Automatic Transmission
Filed May 22, 2001WV
REPLACEMENT TRANSMISSION WAS PURCHASED THROUGH CHRYSLER AND LASTED ONLY 29,000 MILES BEFORE FAILING IN WASHINGTON D.C. TRAFFIC ON MOTHER'S DAY. CHRYSLER WILL NOT REPLACE AND ARE NON-RESPONSIVE TO MY REQUESTS TO MEET ON THE SUBJECT.
Vehicle Speed Control › Cruise Control
Filed Mar 2, 2001AZ
1. TRANSMISSION SOLENOID BODY LOCKS TRANSMISSION IN DRIVE/2/1 RANGE. (THE TRANSMISSION CANNOT BE SHIFTED TO NEUTRAL, REVERSE OR PARK WITHOUT A GREAT AMOUNT OF FORCE.) DISCONNECTING THE BATTERY RESETS THE CONTROLS AND ALLOWS THE GEARS TO BE CHANGED NORMALLY FOR A MONTH OR SO. 2. IDLE AIR CONTROL MOTOR STICKS IN THE OPEN POSITION, CAUSING THE ENGINE TO IDLE AT A HIGH RPM (1000 TO START WITH, MORE IF NOT REPLACED RIGHT AWAY). THIS MAKES STOPPING THE VEHICLE MORE AND MORE DIFFICULT. *AK
Power Train › Automatic Transmission
Filed Feb 28, 2001MS
VEHICLE SHUTS DOWN COMPLETELY FROM TRANSMISSION. VEHICLE WILL START BACK UP, BUT WILL NOT GO FASTER THAN 30-40MPH. BEFORE WHEN TRANSMISSION WAS CHANGED VEHICLE WOULDN'T GO FASTER THAN 10MPH. DEALER KEPT REBUILDING TRANSMISSION, AND CONSUMER HAD TO PAY OUT OF POCKET TOO OFTEN TO REPAIR TRAMNSMISSION AGAIN.*AK
Seat Belts › Front › Buckle Assembly
Filed Jan 16, 2001RI
DRIVER'S SIDE SEATBELT WILL NOT STAY BUCKLED, INSIDE OF PLASTIC CAME OUT WITH BUCKLE.*AK
Fuel System, Gasoline › Delivery
Filed Dec 9, 2000CA
I CONTACTED NHTSA OVER A MONTH AGO (ODI# 736341), BUT HAVE HEARD NOTHING BACK. ARE YOU HEARING ME? THIS PROBLEM PRESENTS A HIGH DEGREE OF DANGER FOR A FIRE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Fuel System, Gasoline › Fuel Injection System
Filed Nov 15, 2000CA
FUEL RAIL SEVERELY LEAKS GAS AT NON-SERVICABLE O-RINGS, CAUSING A SERIOUS FIRE DANGER, WHEN ENGINE AND FUEL LINES ARE COLD.
Exterior Lighting › Headlights
Filed Nov 15, 2000CA
FRONT HEADLAMP PLASTIC LENSES OF THIS MODEL GROW OPAQUE WITH TIME AND VERY LITTLE LIGHT IS ABLE TO PASS THROUGH MAKING IT VERY DANGEROUS AT NIGHT. THE MODEL INCLUDES YEARS 1991 THROUGH 1995 AND POSSIBLY THE MODEL PREVIOUS. THE LACK OF LIGHT AT NIGHT IS A ROAD HAZARD BOTH TO THE DRIVER AND ONCOMING TRAFFIC. THERE IS POSSIBLY A DEFECT IN THE TYPE OF PLASTIC USED OR A REACTION WITH THE HEAT OF THE LAMPS WITH THE PLASTIC. I HAVE NEVER SEEN AN CLEAR FRONT LENSE IN THESE MODELS WHICH INCLUDE THE DODGE GRAND CARAVAN, CARAVAN, PLYMOUTH GRAND VOYAGER AND VOYAGER. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 24, 2000MD
RECALL 96V099000/ ABS BRAKES. DEALER REFUSED TO SERVICE VEHICLE DUE TO MILEAGE.*AK
Fuel System, Gasoline › Delivery
Filed Oct 20, 2000RI
FUEL RAIL DEVELOPED A LEAK AT PIVOT JOINT BETWEEN ONE SIDE PORTION OF RAIL AND CENTER CONNECTING SECTION. NLM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 11, 2000NJ
THE ANTI-LOCK BRAKING SYSTEM FAILED. NLM
Visibility › Windshield Wiper/Washer
Filed Aug 25, 2000CA
GLASS WIPER WON'T OPERATE ON REAR DOOR (STUCKED UP WHILE IN OPERATION)CREATING VISUAL HAZARDS ESPECIALLY WHEN BACKING UP THE VEHICLE DURING SNOW/RAINY CONDITIONS.
Exterior Lighting › Headlights
Filed Aug 17, 2000SC
HEADLIGHT LENSES ARE YELLOWING AND CAUSING POOR VISIBILITY. DEALER HAS BEEN NOTIFIED. *AK MANUFACTURES STATED THE PROBLEM IS DUE TO THE VEHICLE AGE AND MILEAGE. *YH
Tires › Temporary/Emergency Spare Tire
Filed May 22, 2000NJ
WHILE TRAVELING EMERGENCY SPARE TIRE STRAPS AND CLAMPS SEPARATED FROM TIRE, CAUSING TIRE TO ROLL ONTO HIGHWAY. REPLACEMENTS MADE AT HALF COST. *AK *ML
Exterior Lighting › Headlights
Filed May 3, 2000AR
HEADLIGHT COVERS ARE TURNING YELLOW. COULD NOT SEE IN DARK WHILE DRIVING. WAS CAUSING POOR VISIBILITY FOR THE DRIVER. TOOK TO DEALERSHIP & THE COVERS WERE REPLACED WITH BRIGHTER ONES. *AK
Engine and Engine Cooling › Engine
Filed Apr 26, 2000CA
WHILE DRIVING ENGINE STALLED. THEN, CONSUMER FOUND OUT THAT CAMSHAFT WAS BROKEN, AND ENGINE HAD TO BE REPLACED. *AK
Seat Belts › Front › Buckle Assembly
Filed Apr 24, 2000MA
DRIVER'S SIDE BELT BUCKLE FAILED TO LATCH PROPERLY. HAD TO INSERT LATCH INTO BUCKLE ON SEVERAL OCCASIONS BEFORE IT LOCKED PROPERLY. DEALER WAS NOT CONTACTED. *AK
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Mar 2, 2000PA
HEAVY GAS SMELL. MECHANIC IDENTIFIED O-RING FAILURES ON INJECTORS AND FUEL LINE.
Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Feb 9, 2000TX
FUEL RAIL IS LEAKING ONTO THE TOP OF THE ENGINE BLOCK. CONSUMER HAS TRIED UNSUCCEFULLY TO GET THE REPLACEMENT PART, BUT IT IS NOT AVAILABLE. NLM
Electrical System › Wiring › Front UnderhoodFire
Filed Feb 8, 2000WI
VEHILE PARKED IN DRIVEWAY VEHICLE CAUGHT FIRE. ALL THE SWITCHES & CONTROL MODULES HAD MELTED. THE WIRING HARNESS WAS ALSO MELTED. WAS INFORMED THAT IT WAS AN ELECTRICAL SHORT THAT CAUSED THE FIRE. THE FUSE HAD FAILED TO BLOW. *AK
Complaints 1-50 of 129, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 2, 1999. Source: NHTSA Office of Defects Investigation.