2000 Dodge Grand Caravan

Fatalities reported

Owners filed 442 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 8 times.

Not among the Dodge Grand Caravan years to avoid. Which Dodge Grand Caravan years to avoid →

When it fails
020k40k60k90k120k200k
80,000 milesMedian miles at failure

246 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2000 Dodge Grand Caravan problems

88 of the 442 complaints (20%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission · transmission55
101
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys · engine34
000
Air Bags · airbags17
303
Suspension16
100
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes16
200
Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch · transmission15
102
Suspension › Front14
000
Engine and Engine Cooling · engine14
010
Electrical System14
030
Suspension › Front › Macpherson Strut10
000

2000 Dodge Grand Caravan transmission problems

20% of all complaints

88 of the 442 complaints are about the transmission. This is what owners describe:

  • leaks oil or fluid16% · 14
  • drops into neutral8% · 7
  • jerks, lurches or bucks6% · 5
  • shifts hard, late or not at all5% · 4
  • sets off warning lights on the dash5% · 4
  • knocks, grinds or clunks5% · 4

Share of the 88 transmission complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
51,000 mi
median of 45 reports
Peak year of filing
2003
27 transmission complaints that year
Crashes · fires · injuries
3 · 0 · 3
in these complaints
Recalls on the transmission
None
“All the seals and gaskets on the transmission wore out and caused leaks. *nm the transmission failed less than a year later after the seals and gaskets were replaced. *jb fluid was leaking from the transmission. *tc”
Owner complaint, filed Jan 27, 2005 at 62,598 miles
“Transmission lines leaked and were tightened under warranty. Transmission lines started leaking again but this time I had to pay because all of a sudden the line was fractured due to some external cause. Transmission stutters and shifts hard especially between 25 and 35 MPH.”
Owner complaint, filed Aug 19, 2004 at 30,000 miles

Complaints and recalls over time

By year of filing
1999: 1 complaints, 1 about the transmission'992000: 16 complaints, 6 about the transmission2001: 57 complaints, 16 about the transmission2002: 52 complaints, 11 about the transmission2003: 61 complaints, 27 about the transmission'032004: 57 complaints, 17 about the transmission2005: 23 complaints, 3 about the transmission2006: 29 complaints, 3 about the transmission2007: 26 complaints, 2 about the transmission'072008: 31 complaints, 2 about the transmission2009: 11 complaints, 0 about the transmission2010: 16 complaints, 0 about the transmission2011: 13 complaints, 0 about the transmission'112012: 13 complaints, 0 about the transmission2013: 8 complaints, 0 about the transmission2014: 10 complaints, 0 about the transmission2015: 4 complaints, 0 about the transmission'152016: 2 complaints, 0 about the transmission2017: 3 complaints, 0 about the transmission2018: 2 complaints, 0 about the transmission2019: 2 complaints, 0 about the transmission'192020: 1 complaints, 0 about the transmission2021: 1 complaints, 0 about the transmission2022: 0 complaints, 0 about the transmission2023: 3 complaints, 0 about the transmission'23Recall 00V268000 (fuel system)Recall 03V094000 (body and frame)Recall 03E053000 (fuel system)Recall 04V480000 (airbags)Recall 06E091000 (fuel system)Recall 07E104000 (visibility)Recall 10V270000 (seats)NHTSA investigation EA04013NHTSA investigation EA01007NHTSA investigation RQ00008
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened

Complaints about the 2000 Grand Caravan peaked in 2003, with 61 filed that year. No recall on file covers the transmission, the subject of 20% of the complaints. In 2023 owners filed 3 so far.

8 safety recalls

Part 573 reports
Filed Jun 17, 20104 vehiclesAccess Options, Inc

Defect. ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.

Risk. THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.

Remedy. THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.

Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Fuel System, Gasoline › Delivery › Fuel Pump06E091000
Filed Nov 2, 200624,358 vehiclesAirtex Products

Defect. CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.

Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.

Air Bags04V480000
Filed Oct 6, 2004955,344 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Equipment › Other › Labels03V505000
Filed Dec 10, 200335,692 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Risk. IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.

Remedy. OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Structure03V094000
Filed Mar 7, 20033,674 vehiclesSouthern Comfort Conversions

Defect. CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Risk. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Fuel System, Gasoline › Fuel Injection System00V268000
Filed Sep 13, 20001,163,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

All 8 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2000 Grand Caravan.

DRIVER AIR BAG CLOCKSPRING FAILUREEngineering analysis EA04013Closed
Opened Jun 4, 2004Closed May 25, 2005Led to recall 04V480000airbags

The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the …

AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system

There is no summary currently available

DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration

There is no summary currently available

Technical service bulletins

16 on file

Repair instructions the manufacturer sent its dealers for the 2000 Grand Caravan. Not recalls: the fix is usually free only while the car is under warranty.

equipment 6body and frame 4electrical system 2engine 2seats 1fuel system 1

What owners reported

Newest filings
Visibility/Wiper
Filed Oct 18, 2023110,000 milesOR

The contact owns a 2000 Dodge Grand Caravan. The contact stated that while driving at 55 MPH, there was an abnormal noise and noticed that the vehicle's windshield wiper and blinkers had become inoperable. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty wiper transmission linkage, a relay, and a switch. The relay and switch were replaced however, the wiper transmission linkage was not repaired due to parts not being available. The manufacturer was made aware of the failure and determined that parts were not available. The failure mileage was approximately 110.000

Fuel/Propulsion System
Filed Aug 7, 2023AL

Fuel leak under vehicle. Possible fire. There are several recalls on 2000 dodge caravan, but none supposedly associated with this VIN. The van only has 45,000 miles on it.

Structure › Body › Door2 injured
Filed May 9, 2023WA

At 65+ the back door alarm sounds and keeps sounding when doing freeway speeds.

Engine
Filed Jun 10, 2021AZ

I was driving at 75 MPH on an Interstate Highway. The 3.3 liter V6 engine, with 120,800 miles on it, threw a rod and cracked a 3 to 4" diameter hole in the block. I have cared for this car religiously for 14 years. It had full oil level. It is available for the next couple of weeks for examination if desired. I was able to get off the highway onto the shoulder safely.

Air Bags
Filed Nov 7, 202074,000 milesUT

AIRBAG WARNING LIGHT STAYS ON WHEN ENGINE STARTS.

Steering
Filed Dec 2, 2019147,000 milesNV

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE IN A NEARBY PARKING LOT. WHEN THE IGNITION WAS STARTED, THE TEMPERATURE GAUGE INCREASED. THE CONTACT TURNED OFF THE IGNITION AND ALLOWED THE VEHICLE TO COOL DOWN FOR AWHILE. AFTERWARDS, THE VEHICLE WAS RESTARTED AND THE CONTACT CONTINUED DRIVING 15 MPH TO HIS RESIDENCE. THE CONTACT NOTICED THAT THE STEERING WHEEL BELT WAS LOOSE. THE CONTACT CALLED LITHIA CHRYSLER JEEP OF RENO (LOCATED AT 1050 E PLUMB LN #100, RENO, NV 89502, (775) 501-8593) AND INFORMED THEM OF THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

Electrical System
Filed Jun 26, 20191,141 milesNY

THE CHECK ENGINE LIGHT AND ABS LIGHT KEEP COMING ON AND THE LIGHT KEEP GOING OFF ON THE DASH BOARD FOR I BOUGHT THE VEHICLE WHILE DRIVING

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Nov 28, 201875,000 milesGA

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH WITH A FULL TANK OF FUEL, THE FUEL GAUGE DISPLAYED AS EMPTY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DEPRESSED THE RESET BUTTON SINCE THE VEHICLE HAD JUST BEEN FUELED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY, BUT THE FAILURE RECURRED APPROXIMATELY EIGHT OTHER TIMES IN A FOUR MONTH PERIOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE RADIATOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Engine
Filed Sep 13, 2018180,000 milesWA

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND THE REVOLUTIONS PER MINUTE DECREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.

SuspensionCrash
Filed Dec 18, 2017MI

STRUT TOWERS ON MY 2000 DODGE GRAND CARAVAN HAVE RUSTED THROUGH. VISIBLE, SIGNIFICANT RUST HAS BEEN PRESENT FOR AT LEAST 7 YEARS, HOWEVER, IT IS NOW NOT DRIVEABLE. I DID NOT REALIZE THIS IS SUCH A BROADSCALE, SIGNIFICANT PROBLEM TO MOST OWNERS OF 1996-2000 VANS. PLEASE RECALL THIS MESS! STRUT TOWERS ARE NOT COSMETIC!

Electrical System
Filed Sep 3, 2017170,000 milesAZ

FUEL GAGE DON'T WORK AFTER FUEL PUMP REPLACEMENT,,,,GASOLINE SPILLED ALL OVER ROAD

Electrical System
Filed Feb 28, 2017290,000 milesAK

THE SERPENTINE BELT ON 96-2000 CHRYSLER MINIVANS SLIPPING OFF IS A KNOWN ISSUE AND HAS BEEN FOR YEARS. TIME AND TIME AGAIN CHRYSLER HAS REFUSED TO ISSUE A RECALL FOR IT. IT IS DUE TO A MANUFACTURING DEFECT IN ONE OF THE ENGINE MOUNTS CAUSING A PULLEY MISALIGNMENT. THE BELT SLIPPING OFF CAUSES LOSS OF POWER STEERING, WATER PUMP, AND ALTERNATOR. THE POWER STEERING LOSS CAN CAUSE A DRIVER TO NOT BE ABLE TO CORRECT IN TIME AND CAUSE AN ACCIDENT. THE LOSS OF THE WATER PUMP CAN CAUSE OVERHEATING RESULTING IN ENGINE DAMAGE. THE LOSS OF THE ALTERNATOR CAN CAUSE THE CAR TO EVENTUALLY STOP RUNNING WHEN THE BATTERY IS DRAINED, CAUSING MOTORISTS TO BE STRANDED. I LIVE IN ALASKA AND I'M NOT ALWAYS IN CELLULAR SIGNAL WHEN DRIVING AND TEMPERATURES IN THE WINTER GET DOWN TO -30 F AT TIMES. I CAN'T WAIT SOMETIMES SEVERAL HOURS FOR A TOW TRUCK TO GET TO ME WITHOUT RISKING HYPOTHERMIA AT THOSE TEMPERATURES. THIS NEEDS TO BE MADE INTO A RECALL SO IT CAN GET FIXED.

Air Bags
Filed Jul 6, 2016186,425 milesWA

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS, THE SERPENTINE BELT DETACHED FROM THE DRIVE PULLEY. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO PLACE THE SERPENTINE BELT BACK ON THE DRIVE PULLEY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES ONLY WHILE IT WAS RAINING. THE CONTACT ALSO STATED THAT THE CLOCK SPRING IN THE STEERING WHEEL FAILED, WHICH CAUSED THE HORN TO FAIL AND THE FRONT DRIVER'S AIR BAG TO BECOME INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,425.

Air Bags
Filed Feb 11, 2016238,000 milesTN

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 238,000.

Fuel/Propulsion System
Filed Sep 7, 201532,000 milesTN

I HAVE A DODGE RICON ACTIVAN WHEELCHAIR VAN. IT IS A 2000 MODEL. I PURCHASED IT WITH ONLY 29000 MILES. AFTER DRIVING THE VAN FOR 60 MILES IT WILL START STALLING, LOOSES POWER AND DIE. THIS HAS HAPPENED TO ME 3 TIMES. THE FIRST TIME IT HAPPENED I HAD MY SON WITH ME (HE HAS SPASTIC QUAD CEREBRAL PALSY) WE BROKE DOWN NEXT TO A DODGE DEALERSHIP. GETTING MY SON HOME WAS A NIGHTMARE. THE DODGE DEALERSHIP WORKED ON THE VAN. YET,THE PROBLEM IS STILL THERE. AFTER 60 MILES IT STALLS AND DIES. ON SATURDAY I WAS BROKEN DOWN WITH MY CHILD ON THE INTERSTATE.IT WAS 92 DEGREES OUT SIDE, HOW HORRIFIC. I CAN SEE IF THE VAN HAD 100,000 MILES TO HAVE ISSUES. I WAS FORTUNATE TO GET THE VAN PULLED TO THE SIDE OF THE ROAD, IF NOT WE WOULD HAVE BEEN HIT AND KILLED.THIS IS A ISSUE THAT NEEDS RECALLED. THIS IS A SAFETY ISSUE.

Engine
Filed Aug 28, 201581,000 milesVI

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING 5 MPH IN THE RAIN, THE BELT ON THE ENGINE OF THE VEHICLE DISENGAGED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME IT RAINED OR WHEN THE VEHICLE WAS DRIVEN THROUGH WATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Electrical System › Horn
Filed May 15, 201597,000 milesCA

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT 50 MPH, THE HORN AND CRUISE CONTROL FAILED TO FUNCTION AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Suspension
Filed Apr 14, 2015170,000 milesIL

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SHOCK SUPPORT AND THE FRAMING NEAR THE FRONT OF THE VEHICLE WAS RUSTED TO THE POINT OF CORROSION. THE CONTACT MENTIONED THAT THE SPRINGS WERE FAULTY AND DETERIORATED NEAR THE SHOCK SUPPORT AND THE FRAMING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUPPORT SYSTEM ON THE DRIVER SIDE FAILED AND THE SUPPORT BRACKETS NEEDED TO BE REPLACED IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE CONTACT WAS NOT NOTIFIED OF THE SAFETY RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Equipment Adaptive/Mobility
Filed Dec 8, 2014162,721 milesPA

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AND THE AIRBAG LIGHT ILLUMINATED SPORADICALLY. ALSO, THE CRUISE CONTROL FEATURE WAS DISABLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,721.

Engine
Filed Aug 12, 2014202,579 milesPA

I HAVE A 2000 DODGE GRAND CARAVAN SPORT, THE SERPENTINE BELT HAS FALLEN OFF 4 TIMES SINCE I HAVE HAD THE VEHICLE. THE FIRST TIME IT CAME OFF I WAS GOING 35 MPH IN A RESIDENTIAL AREA, A FRIEND HELPED MY DAD PUT THE BELT BACK ON, THEN A FEW DAYS LATER IT CAME OFF AGAIN GOING 55/60 MPH, TOOK IT TO A LOCAL MECHANIC AND HAD THE WATER PUMP, SERPENTINE BELT AND TENSIONER PULLEY REPLACED. ABOUT ONE TO TWO WEEK(S) LATER THE BELT FALLS OFF AGAIN DURING EXCELLERATION TO GET ONTO AN EXPRESS WAY, THIS TIME TOOK IT BACK IN AND THEY REPLACED THE TENSIONER ITSELF. I THOUGHT THE PROBLEM WAS FIXED, BUT IT HAPPENED AGAIN ON AUGUST 12, 2014, IT WAS RAINING AND I WAS ONLY GOING 25 MPH AS I TURNED ONTO MY STREET, LUCKILY I WAS ABLE TO PULL INTO THE DRIVE WAY BEFORE MY VAN STARTED TO OVERHEAT. *TR

Suspension
Filed Jun 23, 2014244,000 milesIL

I BOUGHT A 2000 DODGE GRAND CARAVAN NEW IN NOVEMBER OF 2000. IT NOW HAS 244,000 MILES AND STILL RUNS VERY GOOD. I TAKE CARE OF IT AND DO MOST NEEDED REPAIRS MYSELF. I NOTICED A FEW YEARS AGO, SOME RUST FORMING AT THE TOP OF THE STRUT TOWERS NEVER KNOWING OF THE SERVICE BULLETIN ISSUED BY CHRYSLER/DODGE ON OCTOBER 14, 2002 - BULLETIN # 23-044-02. I WOULD HAVE PAID MORE ATTENTION TO THIS ISSUE IF I WOULD HAVE KNOWN ABOUT THE BULLETIN AT THE TIME IT WAS ISSUED. LAST FRIDAY JUNE 20TH, I WAS PULLING INTO THE PARKING LOT AT MY OFFICE AND THE STRUT TOWER ACTUALLY SNAPPED IN HALF, NOT AT THE TOP WHERE THE RUST WAS! I'VE NEVER SEEN THIS HAPPEN ON ANY VEHICLE BEFORE. THANK GOODNESS I WAS ONLY TRAVELING ABOUT 10 MPH WHEN IT HAPPENED. THE BOTTOM LINE IS THAT I SHOULD HAVE BEEN MADE AWARE OF THIS VERY SERIOUS SAFETY ISSUE 12 YEARS AGO AND THIS SHOULD HAVE BEEN A RECALL, NOT A SERVICE BULLETIN. *TR

Structure › Body
Filed Apr 21, 201475,000 milesMI

THE DRIVERS SIDE STRUT TOWER STARTING SHOWING SIGNS OF RUST. INSTALLED THE STRUT TOWER REPAIR KIT. NOW, THE DRIVERS SIDE STRUT TOWER IS COMPLETELY RUSTED THROUGH. *TR

Engine
Filed Mar 20, 2014175,000 milesCA

WHEN DRIVING (USUALLY ACCELERATING) THE ENGINE WILL STOP RUNNING CAUSING DIFFICULT BREAKING AND STEERING. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND GETTING WORSE!!!!! THE STEERING WHEEL MUST BE TILTED UP BEFORE IT WILL RESTART. *TR

Engine and Engine Cooling
Filed Mar 3, 2014207,000 milesCA

SIGNIFICANT RISK ? COMPLETE LOSS OF CONTROL DUE TO POOR DESIGN (UNRESOLVED MANUFACTURER KNOWN ISSUE): DURING A MODERATE RAIN STORM, THE SERPENTINE BELT ONCE AGAIN SLIPPED OFF THE PULLEYS, WHICH DISABLED POWER STEERING, CAUSING A COMPLETE LOSS OF CONTROL OF THE VEHICLE AS IT WAS ACCELERATING FROM A STOP (MY WIFE WAS UNABLE TO FIGHT THE WEIGHT OF THE VEHICLE). LUCKILY, THE VEHICLE HAD JUST LEFT A STOPLIGHT AND HAD ONLY ATTAINED ABOUT 20 - 25 MPH. THE VEHICLE WAS STOPPED BEFORE HITTING ANYONE OR ANYTHING IN A VERY CROWDED PEDESTRIAN AREA OF DOWNTOWN SAN DIEGO'S HISTORIC GASLAMP QUARTER. GIVEN THE REDUCED VISIBILITY FROM THE RAIN AND NIGHTTIME CITY ILLUMINATION, IT?S AMAZING THIS DID NOT RESULT IN PEDESTRIAN INJURIES OR EVEN DEATHS OR DAMAGE TO WAITING TAXIS OR PARKED CARS. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE IN THE RAIN, BUT THE FIRST IN WHICH TOTAL LOSS OF CONTROL OCCURRED. THE FIRST INSTANCE ALSO OCCURRED AT NIGHT, IN THE RAIN, WHILE WAITING IN HEAVY AIRPORT TERMINAL TRAFFIC. NUMEROUS REPORTS OF DODGE GRAND CARAVAN SERPENTINE BELTS SLIPPING OFF IN THE RAIN CAN BE FOUND ONLINE IN DODGE FORUMS. A TECHNICAL BULLETIN WAS ISSUED FOR PRIOR MODEL YEARS BUT DOES NOT INCLUDE THE 2000 MODEL YEAR. ALSO OF NOTE, AFTER THE VEHICLE STOPPED IT BEGAN TO OVERHEAT AS THE WATER PUMP WAS ALSO DISABLED BY THE LOSS OF THE SERPENTINE BELT. *TR

Seat Belts
Filed Feb 27, 201495,000 milesWI

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE SEAT BELT BUCKLE WAS SLIGHTLY TOUCHED, THE SEAT BELT WOULD ERRONEOUSLY RELEASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE SEAT BELT BUCKLE WAS FUNCTIONING AS DESIGNED HOWEVER, THE DEALER OFFERED TO REPLACED THE SEAT BELT BUCKLE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WAS DISPLEASED WITH THE PLACEMENT OF THE SEAT BELT RELEASE BUCKLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/31/14*LJ.....UPDATED12/07/15*BF

Service Brakes
Filed Jan 19, 2014118,000 milesWI

REAR BRAKE LINES HAVE RUSTED AND FAILED. THEY HAVE RUSTED AND FAILED IN THE AREA JUST BEHIND THE ABS MODULE WHERE THE BRAIDED LINES ARE CONNECTED TO THE RIGID LINES. THE REST OF THE BRAKE LINES ARE IN FINE SHAPE. THE ONLY AREAS WHERE THEY ARE BAD IS WHERE THE BRAIDED SECTIONS CONNECT TO THE RIGID SECTIONS. *TR

Suspension
Filed Jan 19, 2014116,000 milesWI

STRUT TOWERS HAVE COMPLETELY RUSTED THROUGH TO THE POINT WHERE I CAN SEE THE GROUND BY LOOKING THROUGH THE STRUT TOWERS FROM THE INSIDE OF THE ENGINE COMPARTMENT. THERE IS VERY LITTLE STRUCTURAL SUPPORT LEFT IN THE STRUT TOWERS. *TR

Engine
Filed Jan 19, 2014102,000 milesWI

WHENEVER IT RAINS, AND WATER IS SPRAYED UNDER THE VEHICLE, THE SERPENTINE BELT IS KNOCKED OFF. VEHICLE LOOSES POWER STEERING AND ENGINE TEMPERATURE GETS VERY HOT. *TR

Suspension
Filed Aug 26, 2013206,000 milesIL

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE REPAIRED, IT WAS FOUND THAT THE STRUT TOWERS NEEDED TO BE REPLACED. THE STRUT TOWERS WERE UNABLE TO BE REPAIRED DUE TO EXCESSIVE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 206,000.

Steering
Filed Aug 15, 201390,000 milesMI

LEFT STRUT TOWER COMPLETELY RUSTED OUT. MAJOR SAFETY PROBLEM THAT CHRYSLER KNOWS ABOUT AND SHOULD B RECALLED. *TR

Suspension
Filed Jul 30, 2013150,000 milesIN

DRIVER SIDE STRUT MOUNT DANGEROUSLY RUSTED AND COULD GIVE WAY. *TR

Service Brakes
Filed Jul 24, 2013123,860 milesPA

MILEAGE AT TIME OF INCIDENT: 123860 MILES. WHILE DRIVING THIS LOANER VEHICLE OF A FRIEND. I ENCOUNTERED A SUDDEN AND UNEXPECTED HYDRAULIC BRAKE FAILURE WHILE STOPPING. LOSS OF BRAKE FLUID. MECHANICAL BRAKING WAS AVAILABLE. ASSESSMENT OF SYSTEM SHOWED NO LEAKS ON OR AROUND BOOSTER, MASTER CYLINDER OR ABS DISTRIBUTION MODULE. APPROXIMATELY 50MM OF SEVERE CORROSION OF THE TWO, RIGID STEEL BRAKE TUBING SECTIONS, ORIGINATING FROM THE SECOND JUNCTIONS OF THE FLEXIBLE HOSES TO THE RESPECTIVE RIGID STEEL BRAKE TUBING, THAT RUN ALONG THE DRIVER SIDE FRAME. WHEN THE BRAKING SYSTEM WAS USED TO STOP, THE SUDDEN INCREASE OF HYDRAULIC PRESSURE CAUSED A STRUCTURAL FAILURE OF THE DEGRADED TUBING. THIS FAILURE CAUSED THE CATASTROPHIC LOSS OF HYDRAULIC BRAKE FLUID AND LOSS OF THE HYDRAULIC BRAKING SYSTEM. THIS FAILURE RESULTED IN A NEAR COLLISION WITH ANOTHER VEHICLE. PHOTOGRAPHS WERE TAKEN OF THE BRAKE LINE TUBING AND JUNCTION AND SHOW THE SEVERITY OF THE CORROSION. THIS COMPLAINT IS CONSISTENT WITH OTHER SIMILAR COMPLAINTS FOR THIS MODEL AND VEHICLE AND MODEL YEAR AS POSTED ON THE NHTSA.GOV WEBSITE. *TR

Fuel/Propulsion System
Filed Jun 26, 2013205,000 milesNY

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE SMELLED A STRONG ODOR OF GASOLINE COMING FROM THE VEHICLE. THE CONTACT LATER NOTICED GASOLINE LEAKING ONTO THE FUEL RAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 205,000. *TR

Suspension
Filed Mar 19, 2013136,900 milesIL

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE MECHANIC STATED THE DRIVER'S SIDE STRUT TOWER WAS SEVERELY RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 136,900.

Engine1 injured
Filed Mar 11, 201372,000 milesIN

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND HITTING A POT HOLE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE SERPENTINE BELT HAD FAILED. THE VEHICLE WAS REPAIRED. APPROXIMATELY TWO MONTHS LATER, THE FAILURE RECURRED. THE CONTACT RECEIVED WHIPLASH DUE TO THE STALLING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. *TR

Engine
Filed Feb 28, 2013281,000 milesNE

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT CONSTANTLY FAILED. THE VEHICLE WAS PERSONALLY REPAIRED SEVERAL TIMES BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 281,000.

Structure › Body
Filed Dec 20, 201290,000 milesNY

STRUT TOWERS ROTTED OUT AT 90000 MILES, REPLACEMENT CAPS WERE PURCHASED FROM DODGE DEALER AND INSTALLED AS PER FACTORY TSB .... STRUT TOWERS ARE ROTTED BELOW REPAIR CAPS AGAIN.... APPROX. 150000 MILES NOW ON VAN, STRUTS ARE ALSO IN NEED OF REPLACEMENT HOWEVER THIS CAN NOT BE DONE DUE TO SEVERITY OF RUST DAMAGE....THIS IS OBVIOUSLY A FACTORY DEFECT... RESULTING IN AN UNSAFE CONDITION... CHRYSLER IS WELL AWARE OF THIS ISSUE AND SHOULD BE HELD RESPONSIBLE ... THIS IS A SERIOUS SAFETY ISSUE AFFECTING TENS OF THOUSANDS OF VEHICLES...NOT JUST A FEW HERE OR THERE - THE QUESTION SHOULD BE HOW MANY ARE NOT AFFECTED??? I'M ACTUALLY CONSIDERING SEARCHING FOR A LAWYER TO START A CLASS ACTION LAWSUIT AGAINST CHRYSLER ...SOMETHING NEEDS TO BE DONE! *TR

Steering
Filed Dec 7, 2012KY

THE SERPENTINE BELT ON MY 2000 DODGE GRAND CARAVAN COMES OFF EVERYTIME THAT IT RAINS. I LOSE POWER STEERING WHICH MAKES IT NEARLY IMPOSSIBLE TO DRIVE AND THE TEMP GAUGE JUMPS ALL THE WAY UP. *TR

Air Bags
Filed Nov 7, 2012111,000 milesMD

TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL A NOISE BEING EMITTED FROM THE STEERING COLUMN AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

Steering
Filed Oct 11, 2012100,000 milesTN

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN RAINY WEATHER, THE POWER STEERING FAILED AND THE TEMPERATURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAD A DIFFICULT TIME STEERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.

Engine and Engine Cooling
Filed Oct 10, 2012130,000 milesNJ

THE SERPENTINE BELT COMES OFF WHENEVER IT RAINS. I HAVE HAD THE BELT, HARMONIC BALANCER AND THE TENSIONER ARM (2 X'S) REPLACED BUT IT STILL COMES OFF IN THE RAIN. I HAVE SINCE FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THIS CAR. THIS IS DANGEROUS. I LOST CONTROL OF THE CAR MOMENTARILY EACH TIME AND HAD NEAR ACCIDENTS. LUCKILY I WAS STRONG ENOUGH TO STEER THE CAR OFF THE ROAD. BUT A SMALL WOMAN WOULD PROBABLY NOT BE ABLE TO. THIS SHOULD BE A RECALL NOT SOMETHING THE OWNER SHOULD HAVE TO PAY FOR. *TR

Exterior Lighting
Filed Sep 6, 2012NY

SHOULD A VEHICLE OWNER CONTINUE TO KEEP THEIR OLDER VEHICLES THE HEADLAMPS ON MANY VEHICLES HAVE PLASTIC FACES THAT BECOME ETCHED OVER TIME MAKING IT IMPOSSIBLE TO DRIVE THE VEHICLE AT NIGHT WITHOUT PUTTING ON THE HIGH BEAMS. HENCE NIGHT DRIVING HAS BECOME HAZARDOUS FOR THESE VEHICLES AND TO OTHERS. THE KITS TO CLEAN THEM DO NOT WORK. THE ENTIRE HEADLAMP ON THE VEHICLES NEED TO BE REPLACED TO CORRECT THIS PROBLEM AND THAT COSTS HUNDREDS OF DOLLARS. IT IS NOT SO SIMPLE AS TO JUST REPLACE A PLASTIC COVER. THE VEHICLE MANUFACTURERS SHOULD REPLACE THEM FREE OF CHARGE. PLASTIC DOESN'T REMAIN CLEAR AND VISIBLE SPECIFICALLY IN THE NORTHEAST WHERE SALT AND SAND ARE APPLIED TO THE ROADS FOR WINTER DRIVING. HIGHWAY DRIVING IS HAVEC ON PLASTIC ALSO. ARE THE STATS UP FOR NIGHT DRIVING ACCIDENTS??? *TR

Engine
Filed Jul 31, 201278,000 milesPA

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE A CERTIFIED MECHANIC DETECTED THAT THE SERPENTINE BELT DISLODGED AND WAS RECONNECTED SECURELY. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE SERPENTINE BELT WAS REPLACED SEVEN TIMES BY AN INDEPENDENT MECHANIC AND THE PROBLEM CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Jul 25, 2012PA

WHILE DRIVING @ 35 MPH I TRIED TO APPLY MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROADWAY. WHEN I LOOKED UNDER MY VAN I HAD LOST ALL BRAKE FLUID. I WAS TOWED TO A REPAIR SHOP AND INFORMED THE BRAKE LINES BURST. THIS VAN HAS BEEN IN THE FAMILY SINCE 2003. EVERY YEAR THE BRAKE LINES MUST BE REPLACED. THIS SHOULD NOT BE. THANKS TO MY EXPERTISE I WAS ABLE TO PREVENT AN ACCIDENT TODAY. WAS I LUCKY??? *TR

Suspension
Filed Jun 16, 201283,730 milesMI

DRIVERS-SIDE FRONT STRUT CAP RUSTED. THE RUST IS AT THE TOP OF THE STRUT CAP HOUSING AND HAS NOT BROKEN THROUGH YET. I WENT ON-LINE TO RESEARCH THIS ISSUE AND SEE THAT THERE ARE MANY OWNERS OF THE SAME 2000 CARAVAN WITH THE VERY SAME ISSUE. SOME WITH EXTREME RUST. IF THIS FAILS DURING DRIVING, THERE IS A EXTREME HIGH CHANCE OF AN ACCIDENT. I AM SURPRISED THAT THERE IS NO RECALL ON THIS ISSUE. I AM NOT A STRUCTURAL ENGINEER BUT BY ALL ACCOUNTS, THIS IS A SAFETY ISSUE THAT SHOULD BE A RECALL ISSUE. DOES IT TAKE ONE OR MORE ACCIDENTS BEFORE THIS BECOMES A RECALL ISSUE? *JB

Suspension
Filed May 17, 2012158,000 milesNY

THE STRUT TOWERS ARE SO BADLY RUSTED THAT I AM AFRAID TO HIT A BUMP. THE DRIVER'S SIDE STRUT TOWER IS CORRODED AND FLAKING. THERE ARE GAPS WHERE I CAN SEE THROUGH TO THE UNDERSIDE. THIS IS A SAFETY ISSUE AND MY VEHICLE WILL NOT PASS INSPECTION UNTIL I SHELL OUT $400 FOR SOMEONE TO WELD A CAP ON (JUST ONE SIDE). THIS IS A KNOWN PROBLEM, YET THE COMPANY HAS NOT ISSUED A RECALL OR ANYTHING. *TR

Electrical System
Filed Feb 29, 2012GA

HI I OWN A 2000 DODGE GRAND CARAVAN.HAVE BEEN HAVING PROBLEMS FOR ABOUT A YR. TRIED CONTACTING DODGE THEY SAID THEY COULDN'T HELP ME OR GIVE ME ANY SUGGESTIONS. THEY SAID BECAUSE THE VAN HAS A LOT OF MILES. I WENT ONLINE TO RESEARCH THE PROBLEM. APPARENTLY A LOT OF PEOPLE ARE HAVING THE SAME ISSUES AS ME.I DID HAVE MY MECHANIC CHK IT OUT. HE COULD NOT RESOLVE THE ISSUE AFTER 1WK. IT STARTED WITH A DEAD BATTERY,THE GAUGES ON THE DASHBOARD SOMETIMES NOT WORKING,THE AC IS BLOWING HOT AIR OR NOT WORKING AT ALL AND THE DRIVERS SIDE WINDOW NOT GOING DOWN.NOW NONE OF THE GAUGES WORK INCLUDING MY GAS GAUGES, SPEEDOMETER,AIR,WINDOW,CAR TEMP AND THE LIGHTS STAY ON WHEN I TURN THE CAR ON. I AM A SINGLE MOM I CANNOT PAY RIDICULOUS AMOUNTS OF MONEY FOR THEM TO FIGURE IT OUT. THERE ARE A LOT OF PEOPLE ON THE INTERNET THAT HAVE THE SAME ISSUES BUT HAVE NOT ADDRESSED THE ISSUE WITH DODGE. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS ISSUE. THIS IS VERY DANGEROUS I HAVE RUN OUT OF GAS ON THE HIGHWAY AND ON A ROAD WHERE GAS IS NOT OFF THE EXIT. I AM A MOTHER OF TWO AND THAT'S NOT SAFE. PLEASE SEE IF YOU COULD HELP ME. THANK YOU *TR

Engine and Engine Cooling
Filed Feb 27, 2012110,000 milesSC

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE SERPENTINE BELT FAILED. THE SERPENTINE BELT DETACHED EACH TIME A WATER PUDDLE WAS DRIVEN OVER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT A SHIELD BE PLACED OVER THE SERPENTINE BELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED THE SHIELD COVER OVER THE SERPENTINE BELT. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.

Engine and Engine Cooling
Filed Jan 5, 2012126,000 milesMD

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH IN WET WEATHER SHE SUDDENLY LOSS POWER STEERING, AND HEAT MALFUNCTIONED. THE MECHANIC WAS CONTACTED, DIAGNOSED THE FAILURE AT THE SCENE AND ADVISED HER THAT THE SERPENTINE BELT CAME OFF AND NEEDED TO BE REPLACED. THE SERPENTINE BELT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Suspension
Filed Nov 16, 2011152,000 milesWI

STRUT TOWER ON THIS VAN IS ALMOST COMPLETELY RUSTED. TO CONTINUE DRIVING IT PRESENTS A SERIOUS ROAD HAZARD FOR I AND MY FAMILY! *TR

Complaints 1-50 of 442, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
202020100Routine
2019245430Above average
2018271401Fatalities reported
2017414330Above average
20161,002670Above average
2015281420Above average
20143595130Above average
2013472440Above average
20125846140Above average
20115304171Fatalities reported
20108706130Above average
2009544760Above average
20081,2938172Fatalities reported
2007182370Routine
2006284430Above average
2005995670Above average
2004116310Routine
2003219350Above average
20022906142Fatalities reported
2001298510Above average
2000 — this page4428131Fatalities reported
19994325138Fatalities reported
19985596201Fatalities reported
19975836391Fatalities reported
19961,15711427Fatalities reported
1995108310Routine
1994199650Routine
1993289900Above average
1992255841Fatalities reported
1991129860Routine
199055320Routine

Compare every Grand Caravan year →

2000 Dodge Grand Caravan: questions buyers ask

Is the 2000 Dodge Grand Caravan a good car?

It is not among the Grand Caravan years to avoid. Owners filed 442 complaints, against about 329 for a typical Grand Caravan year. The most common complaint is about the transmission (20%).

What is the most common problem with the 2000 Dodge Grand Caravan?

The transmission: 88 of the 442 complaints (20%) are about it. Owners most often say it leaks oil or fluid (16%), drops into neutral (8%) and jerks, lurches or bucks (6%). The typical report comes at 51,000 miles.

How many recalls does the 2000 Dodge Grand Caravan have?

8 safety recalls on file with NHTSA, the most recent filed Jun 17, 2010. The largest, 00V268000, covered 1,163,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2000 Dodge Grand Caravan problems start?

Half of the complaints that record an odometer reading came in before 80,000 miles. For the transmission the midpoint is 51,000 miles.

Has NHTSA investigated the 2000 Dodge Grand Caravan?

Yes, 3 times. The latest, EA04013 ("DRIVER AIR BAG CLOCKSPRING FAILURE"), was opened Jun 4, 2004 and closed May 25, 2005.

Are there service bulletins for the 2000 Dodge Grand Caravan?

The manufacturer filed 16 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (4), the electrical system (2) and the engine (2). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 17, 2010. Source: NHTSA Office of Defects Investigation.