2017 Dodge Grand Caravan complaints

The van slid backwards then accelerated at a higher speed going from a stop to slowly with a light tap on the gas pedal. The speed does not go higher than 15mph with the rmp too high when this occurs. It jerks back when trying to drive it forward. Has not left the dealership parking lot. Drove out 3mile out with this occuring. 3 attempts to fix. Still not driving well and can't leave the dealership lot.

The driver rear sliding door locking mechanism failed in the locked position preventing the door from functioning. The passenger front door lock actuator has failed preventing normal functioning of the door lock causing the car to remain unlocked after pressing the door lock buttons as well as preventing the door from unlocking if the door lock was manually locked. The van is available upon request for inspection and has not been repaired due to high cost and repair time necessary. We’ve also been unable to find replacement parts locally. Malfunctioning of the locking mechanisms puts passengers of the vehicle at risk if there was to be an emergency or accident and the door is unable to be opened. We are concerned about experiencing further issues with locking mechanism failures in the unaffected doors. We have not had the issue inspected by the dealer as our vehicle is outside of the warranty period. There are no warning lights or indicators for this problem.

Buzzing sound when passenger side sliding door should unlock after removing key from dash (actuator failed/failing), door stays locked. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of this common failure.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds and coming to a complete stop, the vehicle would shut off. The check engine warning light was illuminated. The contact stated that the vehicle would restart, however, the vehicle would stall when driving from the complete stop at higher speed. The contact stated that he would shift into neutral (N) while at a complete stop and would then drive at approximately 15 MPH to prevent the vehicle from stalling. The vehicle was taken to two different independent mechanics who diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

Sliding door power lock actuator failure. A buzzing sound is heard when locking and unlocking the doors of the vehicle. The locking mechanism of the vehicle is failing to properly lock and unlock the rear sliding doors. A nhtsa bulletin (attached) has already been issued for this issue covering certian 2015 to 2017 Dodge Grand Caravans. My vehicle is a 2017 model with the affected door lock actuators. Upon contacting FCA I was informed my vehicle does not show this extended warranty covering this defect.

The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger’s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised him to have the vehicle diagnosed. The failure mileage was approximately 50,000.

Passenger sliding door buzzing and locking shut, creating a major safety issue not being able to get out quickly in an emergency. The door actuator on same year grand caravans were affected according to NHTSA recent probe. Chrysler is repairing those with inoperable doors, but my vin is not included in the 2022 bulletin! I have the same year van and same problem. The sliding door components are supposed to last the life of the vehicle and not break or jam doors within 4 years.

Driver side back sliding door stuck in lock position, does not open automatically or manually

When I shut my car off and open the driver's side door there is a loud buzzing sound in the passenger side sliding door. Very annoying. I noticed there are quite a number of complaints with this problem on different websites. One person had to pay $680 to the dealership to have it repaired. It seems that this should be a recall issue. That is a lot of money.

The passenger side sliding door lock is stuck in the unlock position, so I can't lock the door. The driver side sliding door lock is stuck in the locked position, so I cannot open that door. Both locks cannot be changed manually. In case of emergency a passenger would be locked in the car. Especially a child in a car seat. With the door that is stuck in the unlock position, this invites theft. I am seeing hundreds of complaints online with owners of Chrysler and Dodge Van's 2013 through 2018 experiencing the same issues. Why hasn't there been a recall on this safety issue?

The passenger sliding door open and closes with no warning, hatch opens and closes with no warning, dogs were closed in and died due to this malfunction because they thought we were going somewhere. Horn goes off and on for no reason, ac in rear does comes on and off. Drivers side sliding door does not operate at this point. Now transmission is malfunction.

The driver side sliding door of the van is stuck in a locked position. It cannot be unlocked manually or remotely. There is no way for a passenger to open that door in event of emergency.

I attempted to turn off my engine and removed and key as usual and walked away. Fire department calls me and says my van is smoking. Turns out even though I removed the key the engine kept running but the fans turned off causing my van to over heat and parts of my engine cracked leaking oil and coolant. My van is not drivable now.

The driver side sliding door imakes a loud buzzing sound when the door locks. This occurs when the locks are manually activated (by door button or remote) and when the door locks are activated due to movement/speed. This is a potential safety issue as if the door fails to open in an event of an emergency, this could put life in danger. This is a family vehicle made for children that shouldn't have to take the risk of not being able to get out of a vehicle in a timely matter. I am uncomfortable and do not want to risk my children or other passengers with a door that would not open in an emergency due to one failed component. In doing research I see that this is an issue that have plagued many owners of Grand Caravans produced during the same time period. The door actuator inside of the door has failed. This should be recalled and fixed appropriately.

PASSENGER DOOR WONT LOCK OR OPEN ELECT. DRIVERS SIDE IS LOCKED AND WILL NOT OPEN AT ALL TOTALLY LOCKED A BIG SAFETY HAZARD THE ACUATORS ON BOTH DOORS ARE FAULTY AND ARE A BIG DANGER IF YOU CAN NOT GET OUT OF THE VEHICLE. THIS HAS BEEN KNOWN FOR YEARS BY DODGE AND NOTHING HAS HAPPENED . PLEASE RECALL THIS MAJOR PROBLEM THERE ARE THOUSANDS ON THE INTERNET THAT HAS SAME PROBLEM BOTH SLIDING DOORS THANK YOU

The contact owns a 2017 Dodge Grand Caravan. The contact stated there was an abnormal clicking noise detected from the driver's side rear sliding door. The sliding door had seized and failed to open. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 59,000.

The passenger side sliding rear door just suddenly doesn't open, doesn't unlock, you are unable to open it even manually.

The passenger side automatic sliding door has stopped working. Can’t open it manually either. The door is stuck in a closed position and can’t even unlock the door. This is a safety issue due to in an emergency we can get out of the vehicle using that door.

I came to a stop sign and my 2017 Dodge Grand Caravan was making a whining noise. When I pressed the gas the van hesitated to go then it jumped . It kept skipping . Then-it accelerated while I was driving. I came to a four way stop and when it was my turn to go my van hesitated before it would go.

I'VE NOTICED SEVERAL OTHER COMPLAINTS ABOUT THE SLIDING DOOR LOCK ACTUATOR FAILING, MAKING IT IMPOSSIBLE TO OPEN DOOR. MINE HASNT FAILED COMPLETELY YET, ALTHOUGH THE GEARS ARE MAKING A LOUD BUZZING.JUST REPORTING.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 55 MPH and attempting to accelerate to overtake another vehicle, the vehicle accelerated abruptly. The contact depressed the brake pedal but the vehicle continued to accelerate independently. The contact stated that the cruise control light fluctuated on and off. There was smoke detected coming from the brakes. The contact shifted into neutral. The contact stated that the tachometer display revved up and the vehicle was idling; then revved up to 4000 RPM and then back to idle. The contact was able to shift the vehicle to drive and the vehicle drove as designed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 62,500.

Component: Front Drivers Window Regulator Safety: Window popped and fell straight down while driving. Me, and my children where put at risk of it breaking and glass flying everywhere. It has happened not only once to me but twice, in my other Van of the same style different make (Chrysler Town & Country). No warning ligts or anything.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 18V524000 (Electrical System) which she linked to the failure. The contact also stated that an abnormal whining sound was coming from the vehicle while the vehicle was stationary. Additionally, the contact stated that the air bag warning light was intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that an air bag sensor needed to be replaced; however, the parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

1. The engine failed, and the engine light came on. It is available for inspection upon request. 2. It started shaking, slowing down, and it felt like it was going to stall, therefore, putting myself and others at risk. To this day, once in awhile I continue to feel it shake. 3. I've spoken to a mechanic about it, and he knew of this issue. He gave me information about it and referred me to the manufacturer. No others have inspected it. 4. The Dept of Motor Vehicles, and it failed inspection today on 7/2/22. 5. Check engine light appeared when the problem first started. They first appeared back around November 2021. Note: The spark plugs and coils were replaced 3 times in an effort to resolve this issue, and after that I found out that there was an issue reported with this back in 2011-2013 and is still occurring even though the company has stated that they fixed the problem according to my research.

Lock actuator on passenger side sliding door broke. Can not open door. This is a known problem on the Dodge Caravans. Although I have a 2017 Dodge Grand Caravan, the Dodge hotline said my vin # is not included. But yet lock actuator is broken. There has been a service advisor issued just not for my vin #.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle failed to start with message "NO FUSE" displayed. The contact stated that the vehicle was jump-started however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as voltage B sensor low, system voltage low, and two unknown manufacturer fault codes. The vehicle was not repaired. The contact stated that the independent mechanic advised him to contact the manufacturer for recall information. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact researched recalls on NHTSA.gov and found NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included in the recall. The approximate failure mileage was 70,158.

Drivers side rear door wouldn't open by using buttons on key fob, buttons in vehicle or by manually opening it. The door unable to be opened. I had to take it to the dealer.

Two days after getting the vehicle inspected prior to a long road trip; the check engine light came on. Apparently, Dodge Vans commonly have a cylinder two misfire.My online research indicates this is an expensive repair and isn’t covered under warranty. We have 89k miles.

Our 2017 back sliding doors won’t open we had to get people out by the front passenger door. It will not open manually. This was very scary! Especially when the kids are freaking out.

Drivers sliding back door stuck in lock position. Will not unlock or open even manually. I have two special needs kids and I bought the double doors for safety in a crash. (Previous vehicle I had to climb through the window to get kiddo). Will not manually open. Used a fix of pushing the lock to unlock position and hitting the unlock on my key fob and it finally unlocked and opened. Need to at least be able to manually open door for kids!!

The sliding door on the passenger side will not open at all. It is due to a failing actuator. It is a well known issue and a great safety concern.

The driver's side automatic rear door will not open or close. The locking mechanism appears to be stuck and will not lock or unlock.

A loud buzzing noise when locking or unlocking doors. Sounds like it’s coming from the automatic sliding door on drivers side.

The component that failed are the passenger sliding doors. The actuator has failed. Both passenger sliding doors do not close automatically. Sometimes the door will lock and remain stuck. Sometimes the doors do not lock at all. This poses a safety threat if door can not be closed properly. Vehicle can not be driven until doors close. The failure of the mechanical issue also poses a higher theft risk since I can not lock my sliding doors at times. This is sliding door issue is a well known issue according to research via web. Many Grand caravan owners are experiencing the sliding door actuator problem. YouTube videos has acknowledged this problem. I have been to Ontario, CA Dodge dealership and had my driver door actuator repaired as this was also the cause of my driver door not locking. Dodge denied this is a issue. As of 2021, Dodge has discontinued the Grand Caravan model.

The driver's side door will no longer open, whether automatically or manually. You cannot manually unlock the door from the inside or open it from the inside, which poses a safety issue, in my opinion.

The lock actuator on the sliding door is stuck in the lock position and the other side is going out making a loud sound. Only 63k miles. If both go out how could a person who can’t walk get out? You could be trapped or get hurt getting out the trunk or front. Or what it is was stuck open?

Driver side sliding door will not open. Will not unlock either manually or with the keyfob or the unlock/lock within the car. This is a safety issue for my 3 kids in the back. Unable to use one exit jn case of emergency.

Three months ago my left passenger sliding door just stopped working. It can no longer be opened via keyfob or manually. I'm afraid to let my family ride in the back now for fear they'll be trapped due to this door or the other door failing. There are no warning lamps or anything activated and when I inquired about repair the dealer said it would be about 1500+ per door to replace the actuators and locking mechanism.

Drivers side sliding door locked after passenger entered vehicle. Door would not unlock both electrically and manually. Passengers needed to exit vehicle thru passenger side. What would the result have been if vehicle were in an accident? This could still happen. I called dealer and was informed this is a common problem. A Technical Service Bulletin has been issued, but is not a covered repair. Cost of repair is around $500 per door. TSB number is 23-017-20

Passenger side rear sliding door is stuck closed. I transport my grandchildren in this vehicle and this poses a SERIOUS safety hazard if involve in an accident or fire!

In January 2022,at approximately 75,000 miles, vehicle began to have a major oil leak and smell of oil in the cabin. A mechanic determined the oil filter housing had failed and it was replaced for $808.63.Mechanic also stated this is a very common issue with Dodge 3.6L engines. No warning lamps illuminated. Dodge customer service was contacted about the problem and stated there were no open recalls and would not reimburse me for the repairs.

The passenger sliding door power lock has failed, and will not operate. Yes it is available for inspection upon request. The lack of power locks on the passenger sliding door is a danger because it's supposed to lock automatically when you get up to speed to prevent accidental openings. Those back seats are also where young children in car seats are placed (it's a minivan, after all), and they can be unable to operate the door manually. In addition, I only recently noticed it would not lock, but I have no idea when it started failing, so having an unlocked door when you THINK it's locked is also dangerous. Yes, the problem has been reproduced. Yes, the vehicle has been inspected by a dealership. No, there were no warning lamps, messages, or other symptoms, and I do not know when it may have started. I only noticed it in January 2022, when one of my passengers (a child) was impatient to get into the car, and simply happened to start pulling on what we THOUGHT was a locked door. I hadn't unlocked the vehicle yet, so I checked, and, indeed, all the other doors were still locked. I eventually figured out the problem, that this door, the passenger sliding door, has a malfunctioning power lock.

The driver's side sliding door is stuck and locked. Unable to manually unlock nor use key fob nor use button above the rearview mirror. My children were unable to exit out that side and now fear it happening to the passenger side as well. Upon googling and reading many different websites it seems that this has been happening out of the blue for years and with MANY different years of this van. We were given no warnings, no noises, nothing to make us aware there could be a problem with the door.

Left sliding door is stuck. Unable to open inside and outside. Some times the smell of burned plastic. In state of emergency it is impossible to evacuate from the car.

Passenger rear sliding door will not open even manually

Drive side sliding door doesn't work,a safety problem if get in accident people could be trapped . Worked 2 days ago, Nothing will make it open Says need to unlock door but won't unlock, Carry my grand kids ,worry about get in crash an can't get them out .

MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.

Driver side passenger door will not open locked or not will not budge open.

Drivers side passenger door lock stuck in locked position. Door will not open automatically and can not be opened manually.

Rear sliding door actuator for the door lock seized causing the door to be permanently shut with no way to manually open it. This is a safety issue that should be addressed.