1996 Dodge Grand Caravan

Fatalities reported

Owners filed 1,157 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 11 times.

Avoid One of the Dodge Grand Caravan years to avoid: 3.5× the complaints of a typical Grand Caravan year. Which Dodge Grand Caravan years to avoid →

When it fails
020k40k60k90k120k200k
100,000 milesMedian miles at failure

124 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 1996 Dodge Grand Caravan problems

169 of the 1,157 complaints (15%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags137
413
Power Train › Automatic Transmission · transmission135
000
Fuel System, Gasoline › Storage › Tank Assembly · fuel system59
000
Engine and Engine Cooling › Engine › Gasoline · engine57
1163
Visibility › Windshield Wiper/Washer41
000
Fuel System, Gasoline › Fuel Injection System · fuel system39
020
Engine and Engine Cooling › Engine · engine32
110
Structure › Body › Door · body and frame26
000
Air Bags › Frontal · airbags24
819
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys · engine23
020

1996 Dodge Grand Caravan transmission problems

15% of all complaints

169 of the 1,157 complaints are about the transmission. This is what owners describe:

  • leaks oil or fluid10% · 17
  • slips or will not engage a gear7% · 12
  • jerks, lurches or bucks7% · 11
  • drops into neutral6% · 10
  • shifts hard, late or not at all5% · 8
  • stalls5% · 8

Share of the 169 transmission complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
84,700 mi
median of 21 reports
Peak year of filing
2000
41 transmission complaints that year
Crashes · fires · injuries
2 · 0 · 1
in these complaints
Recalls on the transmission
None
“- 96 dodge grand caravan w/3.8 v6 and 41te 4spd transmision - 2 transmission failures - 1st went to about 125000, then kept hitting the "limp home mode" - 2nd has "torque converter lockup" problem, shops say rebuild again, after only 38000 miles. - fan relay went out before recall was issued, had to replace the radiator out of pocket.”
Owner complaint, filed Feb 18, 2005 at 165,000 miles
“1996 dodge grand caravan se. Transmission completely failed. Third owner at 155,000 miles. Happened to first owner as well. Leaked transmission fluid everywhere, rear gate was covered with fluid. Went through over 2 quarts of fluid a day for a 5 mile drive to work. Diagnosed as a loose pin which wore a hole in the transmission case. Could not have been prevented.”
Owner complaint, filed Aug 11, 2004 at 155,000 miles

Complaints and recalls over time

By year of filing
1995: 0 complaints, 0 about the transmission'951996: 38 complaints, 2 about the transmission1997: 111 complaints, 8 about the transmission1998: 95 complaints, 13 about the transmission1999: 135 complaints, 23 about the transmission'992000: 184 complaints, 41 about the transmission2001: 226 complaints, 33 about the transmission2002: 172 complaints, 17 about the transmission2003: 79 complaints, 13 about the transmission'032004: 57 complaints, 14 about the transmission2005: 18 complaints, 3 about the transmission2006: 7 complaints, 1 about the transmission2007: 5 complaints, 1 about the transmission'072008: 11 complaints, 0 about the transmission2009: 3 complaints, 0 about the transmission2010: 3 complaints, 0 about the transmission2011: 3 complaints, 0 about the transmission'112012: 3 complaints, 0 about the transmission2013: 0 complaints, 0 about the transmission2014: 2 complaints, 0 about the transmission2015: 3 complaints, 0 about the transmission'152016: 1 complaints, 0 about the transmission2017: 0 complaints, 0 about the transmission2018: 0 complaints, 0 about the transmission2019: 0 complaints, 0 about the transmission'192020: 0 complaints, 0 about the transmission2021: 0 complaints, 0 about the transmission2022: 1 complaints, 0 about the transmissionRecall 95I004000 (seat belts)Recall 95V225000 (seats)Recall 96V006000 (engine)Recall 96V002000 (fuel system)Recall 98V185000 (child seat)Recall 99V216000 (fuel system)Recall 00V268000 (fuel system)Recall 02V293000 (airbags)NHTSA investigation EA01007NHTSA investigation PE00032NHTSA investigation EA99013NHTSA investigation EA97002NHTSA investigation EA97003
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened

Complaints about the 1996 Grand Caravan peaked in 2001, with 226 filed that year. No recall on file covers the transmission, the subject of 15% of the complaints. In 2022 owners filed 1 so far.

11 safety recalls

Part 573 reports
Air Bags › Frontal02V293000
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline › Fuel Injection System00V268000
Filed Sep 13, 20001,163,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline › Delivery › Fuel Pump99V216000
Filed Aug 9, 1999635,469 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.

Risk. IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.

Child Seat98V185000
Filed Aug 6, 1998157,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

Seat Belts › Integrated Child Seat97I001000
Filed Oct 24, 1996150,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.

Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.

Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.

Seat Belts › Integrated Child Seat96V136000
Filed Jul 18, 1996200 vehiclesChrysler Corporation

Defect. THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.

Risk. IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.

Remedy. DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap96V002000
Filed Jan 16, 1996265,000 vehiclesChrysler Corporation

Defect. A STATIC ELECTRIC CHARGE CAN BUILD UP ON THE UNGROUNDED METAL SECTION OF THE FUEL FILLER TUBE.

Risk. THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.

Remedy. DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.

Engine and Engine Cooling › Engine › Gasoline96V006000
Filed Jan 11, 199640,000 vehiclesChrysler Corporation

Defect. IN CERTAIN VEHICLES, THE ENGINE CYLINDER HEAD OIL GALLEY PLUG DOES NOT SEAL PROPERLY AND ENGINE CYLINDER HEAD OIL IS NOT ADEQUATELY RETAINED.

Risk. INADEQUATE SEALING AND RETENTION OF THE PLUG CAN RESULT IN OIL LEAKAGE WHICH COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.

Remedy. DEALERS WILL INSTALL AN EXPANSION PLUG AND RETAINING BRACKET OVER THE CYLINDER HEAD OIL GALLEY PLUG.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings95V236000
Filed Dec 8, 199580,000 vehiclesChrysler Corporation

Defect. THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER RESULTING IN THE POTENTIAL FOR FUEL LEAKAGE.

Risk. FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.

Filed Nov 28, 199520,000 vehiclesChrysler Corporation

Defect. THE BOLTS WHICH SECURE THE REAR BENCH SEATS TO THE SEAT RISERS MAY BE EMBRITTLED AND FRACTURE.

Risk. IN CASE OF AN ACCIDENT, THE BOLT MAY FAIL AND CAN CAUSE THE SEAT TO BREAK AWAY FROM THE SEAT RISERS, WHICH INCREASES THE POTENTIALOF INJURY TO ITS OCCUPANTS.

Remedy. DEALERS WILL REPLACE THE REAR BENCH SEAT TO RISER BOLTS.

Seat Belts › Integrated Child Seat95I004000
Filed Sep 25, 19955,224 vehiclesChrysler Corporation

Remedy. CHRYSLER DEALERS WILL REPLACE BOTH CHILD SEAT ASSEMBLIES WITH REVISED SEATS CONTAINING RETRACTOR IMPROVEMENTS. THE REVISED SEATS WILL ALSO INCREASE CHILD COMFORT BY INCORPORATING PROTECTIVE SEAT BELT WRAPS TO PREVENT BELT CHAFE.

All 11 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 11 name the 1996 Grand Caravan.

AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system

There is no summary currently available

AIR BAG CLOCKSPRINGPreliminary evaluation PE00032Closed
Opened Aug 8, 2000Closed Feb 21, 2001Led to recall 02V293000airbags

There is no summary currently available

DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration

There is no summary currently available

POST COLLISION FUEL SYSTEMEngineering analysis EA99013Closed
Opened Jun 11, 1999Closed Aug 10, 2001fuel system
POST-COLLISION FUEL SYSTEM INTEGRITYPreliminary evaluation PE99010Closed
Opened Feb 3, 1999Closed Jun 11, 1999fuel system

There is no summary currently available

FUEL TANK LEAKSEngineering analysis EA97002Closed
Opened Jan 31, 1997Closed Feb 10, 1998throttle and acceleration

This engineering analysis was opened on january 31, 1997 based on information gathered during preliminary evaluation (pe), pe96-051. The pe was opened on august 19, 1996, to investigate allegations of fuel leakage from the area where the fuel pump/sending unit joins the fuel tank.for brevidy, this area will be referred to as the pump/tank interface.these allegations were first received by odi on august 2, 1996 while investigating allegations of chrysler minivan throttle shaft hand-up, and uncontrolled engine speed, in pe96-036.while discussing that issue with a fleet, it was alleged that at …

INTEGRATED CHILD SEAT BELT LOCKUPEngineering analysis EA97003Closed
Opened Jan 31, 1997Closed Aug 19, 1998child seat

This investigation is closed.chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.recall number 98v-185 has been assigned to this safety recall.

INTEGRATED CHILD SEAT BELT LOCKUPInvestigation SQ96016Closed
Opened Sep 18, 1996Closed Feb 4, 1997seat belts

Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 …

FUEL LEAKS FROM THE GAS TANKPreliminary evaluation PE96051Closed
Opened Aug 19, 1996Closed Jan 31, 1997Led to recall 99V216000throttle and acceleration

Analysis to date indicates that some of the subject vehiclescontinue to experience fuel leaks from the fuel tank at the sending unit interface.most often the leak involves the o-ring seal.

SAFETY BLT LATCH OPERATIONPreliminary evaluation PE96008Closed
Opened Jan 25, 1996Closed Jun 28, 1996seat belts

There is no summary currently available

FUEL LEAKEAGE FROM ROLLOVER VALVEPreliminary evaluation PE95053Closed
Opened Oct 25, 1995Closed Dec 22, 1995Led to recall 95V236000engine

There is no summary currently available

Technical service bulletins

8 on file

Repair instructions the manufacturer sent its dealers for the 1996 Grand Caravan. Not recalls: the fix is usually free only while the car is under warranty.

equipment 3body and frame 3engine 2

What owners reported

Newest filings
Engine
Filed Apr 1, 2022OH

Rubber fuel line in main engine bay is leaking fuel and cracked I have seen others that have burned down for this issue. Dodge fiat Chrysler needs to be aware that all 1996 to 2000 dodge caravans and Chrysler town and country’s could burn down if this fuel issue isn’t fixed I have already had to pay out of pocket to fix one vehicle I’m not doing it again.. my phone number if anyone at you’re agency would like to call me my cell is [XXX] thanks PLEASE HELP!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine
Filed Mar 10, 2016OH

MY 1996 DODGE GRAND CARAVAN HAS THE SERPENTINE BELT ISSUE. IT FALLS OF IF IT RAINS. THIS PROBLEM IS DUE TO A DESIGN FLAW FROM DODGE. THEY USED SMOOTH PULLEYS INSTEAD OF GROVED. IN ADDITION GATES HAD TO MAKE A KIT TO FIX THIS ONE SINGLE ISSUE BECAUSE IT IS SO COMMON. THIS IS A VERY COMMON ISSUE AND CHRYSLER REFUSES TO DO ANYTHING ABOUT IT (LIKE NORMAL). THIS IS A VERY DANGEROUS SITUATION.

Vehicle Speed Control
Filed Nov 1, 20152,020,000 milesMI

WHEN DRIVING MY 1996 DODGE GRAND CARAVAN THE SPEEDOMETER GOES CRAZY AND THE RPM GAUGE FLUCTUATES A LITTLE AND THE RPMS RAP OUT AROUND 40MPH AND WONT SHIFT ITS LIKE IT HIT SAFETY MODE OR SOMETHING I THINK IT IS MY WHEEL SPEED SENSOR WHAT DO YOU THINK?

Structure › Body1 injured
Filed Jul 20, 2015220,300 milesLA

PURCHASED TIRE "AS NEW" FROM GRAVE'S TIRE IN CARTHAGE, TX. COME TO FIND IT WAS 6 YRS OLD WHEN PURCHASED AND DRY ROTTED AS IT BLEW IN 2 MONTHS TIME OF BEING ON THE VEHICLE. TIRE SHOP OWNER (LEO GRAVES) SAYS HE ISN'T HONORING HIS 60,000 MILE/1 YR WARRANTY, THIS HAPPENED TO ANOTHER CUSTOMER OF HIS AND AS FAR AS HE IS CONCERNED, WE BOTH HIT SOMETHING IN THE ROAD. ...UPDATED 10/15/15 *BF UPDATED 11/30/2017*CN

Suspension › Rear
Filed Mar 2, 2015150,000 milesOH

TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINE WAS RUSTED AND FLUID WAS LEAKING. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 3/31/15*CN

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jul 28, 2014262,747 milesCA

TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ENGINE WHEN THE VEHICLE WAS DRIVEN IN THE RAIN. THE SERPENTINE BELT WAS REPLACED TWICE, BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 262,747.

Fuel System, Gasoline
Filed Jan 29, 2014AL

FUEL LEAKING FROM THE FUEL TANK AND THE INJECTION BASE. START JANUARY 20 ,2014. I AM A NEW OWNER. *TR

Suspension
Filed Aug 26, 2012156,000 milesIL

NOTHING HAS HAPPENED YET, BUT FEAR OF FRONT END COLLAPSE IS MOUNTING. THE STRUT TOWERS LOOK SEVERELY RUSTED EVEN THOUGH OLDER AND NEWER VEHICLES OF THE SAME MAKE AND MODEL DO NOT DEMONSTRATE THIS POTENTIAL FAILURE. IT SEEMS THAT IF THIS FAILS THAT THE STRUT WOULD PUSH THROUGH THE TOWER CAUSING FRONT WHEEL TO MOVE UP AND BACK RESULTING IN LOSS OF CONTROL, SUDDEN SWERVE, AND POTENTIAL CATASTROPHIC COLLISION. *TR

Visibility/Wiper
Filed Jun 10, 201297,500 milesNY

THE WINDSHIELD WIPERS WOULD NOT WORK, THEN EVERY ONCE IN A WHILE THEY WILL. I HAD THEM CHECKED AND THE VEHICLE NEEDS A 500 DOLLAR BODY CONTROL MODULE. IT SEEMS THIS IS A VERY COMMON FAILURE, AND IN MY OPINION A DEFECT! *TR

Suspension
Filed May 23, 201297,852 milesIL

TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE STRUT TOWER WAS RUSTED AND THE WHEEL CYLINDER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND TOLD THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,852.

Tires
Filed Jul 26, 2011163,462 milesTX

TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN EQUIPPED WITH TOYO SPECTRUM TIRES SIZE 215/65/R15 (NA). THE DOT NUMBER WAS UNKNOWN. THE CONTACT STATED THAT WHILE DRIVING UNDER 5 MPH, THE STEERING WHEEL WOULD WOBBLE FROM SIDE TO SIDE. THE CONTACT ALSO STATED THAT THE TREAD WAS BEGINNING TO SEPARATE ON ALL FOUR TIRES AND THE REAR PASSENGER SIDE TIRE WAS REPLACED ONCE ALREADY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO REPLACE THE OTHER THREE TIRES. THE FAILURE MILEAGE OF THE TIRES WAS 12,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 163,462. THE VIN WAS UNAVAILABLE.

Suspension › Front
Filed Jul 6, 2011135,000 milesIL

TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE INSPECTING THE VEHICLE THE CONTACT NOTICED THE FRONT DRIVER SIDE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS INFORMED THE CONTACT THAT THERE WAS A KIT THAT COULD BE INSTALLED TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

Steering
Filed Apr 8, 2011187,090 milesPA

WIFE WAS DRIVING 96 GRAND CARAVAN LE TO COLLEGE IN THE RAIN. WHEN SHE ARRIVED IN THE PARKING LOT STEERING BECAME IMPOSSIBLE TO TURN SO SHE PULLED IT STRAIGHT INTO PARKING SPOT. LOOKED UNDERNEATH AND SAW BELT HAD COME OFF. THIS HAPPENED ONCE BEFORE BUT CAR WAS PARKED IN DRIVEWAY AT HOME. AS SHE STARTED TO REVERSE OUT OF DRIVEWAY STEERING BECAME TOUGH AND CAR WOULD NOT MOVE. IT WAS ALSO RAINING AT THIS TIME. THIS HAPPENED EARLY JANUARY 2011. AROUND MARCH 2010, AGAIN WHILE IT WAS RAINING, AS MY WIFE APPROACHED A STOP SIGN THE CAR BEGAN TO BECOME UNRESPONSIVE AND SHE HAD TO GUIDE IT TO THE SIDE. SINCE IT WAS BLOCKING THE ROAD POLICE DID COME BY AND HELP PUSH IF OFF THE ROAD UNTIL THE TOW TRUCK CAME TO TAKE IT TO THE GARAGE. NEW BELT, IDLER PULLEY AND TENSIONER WAS INSTALLED BY MECHANIC. THE MOST RECENT INCIDENT (APRIL 2011) PULLEY AND TENSIONER WAS REPLACED. DON'T KNOW IF IT WILL SOLVE THE PROBLEM. LUCKILY THE SPEED WAS SLOW IN ALL INSTANCES AND NO INJURY OR DAMAGE WAS DONE...YET. *TR

Steering
Filed Dec 22, 2010CA

I HAVE A 1996 DODGE GRAND CARAVAN LE 3.8. IN THE LAST 2 MONTHS THE SERPENTINE BELT SLIPPED OFF 2 TIMES WHEN IT IS RAINING OUTSIDE OR THE VAN GOES THROUGH A PUDDLE OF WATER. I HAVE ALMOST BEEN KILLED TWICE. I HAVE READ THAT OTHER DODGE OWNERS HAVE ALSO HAD THIS PROBLEM. THE WHEEL CANNOT BE CONTROLLED WHEN THIS HAPPENS, AND MY WIFE IS SCARED TO DRIVE THIS CAR NOW. I THINK THAT DODGE HAS SOME EXPLAINING TO DO AS THEY HAVE BEEN MADE AWARE OF THIS DEFECT, AND ARE NOT TAKING ANY RESPONSIBILITY FOR THIS REPEATED SERIOUS SAFETY FAULT. *TR

Visibility › Windshield Wiper/Washer
Filed Nov 29, 2010FL

FOR SOME TIME NOW MY WIPERS HAD A MIND OF THERE OWN. THEY WORKED WHEN EVER THEY WANTED. NO AS OF 11/29/10 MY WIPERS WILL NOT EVEN COME ON AT ALL. *TR

Steering
Filed Aug 31, 201090,000 milesWI

1996 DODGE GRAND CARAVAN - LIFETIME LUBRICATED TIEROD END SEPARATED RESULTING IN A LOSS OF STEERING - THE RUBBER SEAL DETERIORATED THE GREASE WAS GONE AND THE BALL JOINT CORRODED TO THE POINT IT FELL APART - WIFE WAS PARKING THE VAN AT THE TIME - COULD HAVE BEEN MUCH WORSE SHE WAS 150 MILES FROM HOME AT THE TIME LESS THAN A MONTH LATER I SAW ANOTHER DODGE CARAVAN BROKE DOWN ON A HIGHWAY RIGHT FRONT TIRE NOT FACING AS IT SHOULD - I SUSPECT ANOTHER TIE ROD END FAILURE - NOW I KNOW THESE BEARINGS CAN BE MANUFACTURED SO THEY CAN NOT SEPARATE - AIRCRAFT ROD END BEARINGS COME TO MIND - ISN'T A LOSS OF STEERING A GOOD ENOUGH REASON TO MAKE A PART SO IT CANT FAIL? *TR

TiresCrash1 injured
Filed Jul 15, 2009CA

ON JAN 2, 2009 I BOUGHT 4 KENDA TIRES (COOPER TIRE) FROM A DEALER IN WATSONVILLE CA. FIRST, I HAD A BLOWOUT ON ONE. IT WAS REPLACED. THEN A SECOND TIRE BLEW OUT ON THE HIGHWAY. CLOSE CALL. HIT TREE, TOTALED VEHICLE, AIRBAGS OFF ETC. I AM HOLDING THE TIRE FOR YOUR INSPECTION IF YOU WISH...I HAVE PHOTOS. *TR

Suspension › Front
Filed Jun 30, 2009120,000 milesMA

96 GRAND CARAVAN STRUT MOUNT RUST COULDN'T PASS INSPECTION AND THEY SAID MY KIDS COULD HAVE DIED IF I HAD A ACCIDENT. THIS SHOULD BE A MAJOR RECALL. THE GOVERNMENT INVOLVES IN EVERY ASPECT OF OUR LIVES TO KEEP OUR CHILDREN SAFE UNTIL IT MAKES CORPORATION PAY MONEY TO FIX A KNOWN PROBLEM LET SEE WHAT YOU GUYS DO WITH THIS. SORRY IM UPSET JUST SEEMS EXTREMELY DANGEROUS AND AS I READ ON THE INTERNET TONS OF PEOPLE WITH THIS PROBLEM AND CHRYSLER KNOWS ABOUT IT CAUSED I CALLED THE TO AND SAID IF I HAD A ISSUE TO WRITE TO YOU GUYS BUT MOST LIKELY NOTHING WILL BE DONE. THAT IS A QUOTE FROM A CHRYSLER CUSTOMER SERVICE REP. *TR

Suspension › Front
Filed Feb 15, 2009155,200 milesVA

FRONT STRUT TOWERS RUSTED THROUGH. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE YET, BUT IF IT COMPLETELY RUSTS, I'M SURE AN ACCIDENT WILL HAPPEN BECAUSE NOTHING WILL BE SUPPORTING THE FRONT OF THE VEHICLE. *TR

Engine and Engine Cooling
Filed Sep 3, 2008VA

WHEN EVER IT RAINS OR SNOWS AND A LIL BIT OF MOISTURE GETS UP IN THE ENGINE THE SERPENTINE BELT COMES OFF AND I LOSE EVERYTHING, POWER STEERING, FAN, YOU NAME IT ITS GONE, AND I HAVE ALMOST WRECKED 5 OUT OF 8 TIMES THIS HAS HAPPENED..2 TIMES I FOUND MYSELF HAVING GOING IN TO A FIELD TO STOP DUE TO STEERING WAS GONE, AND POSSIBLE BURN/ FIRE COULD HAVE RESULTED FROM ENGINE OVER HEATING AND LIQUIDS BOILING/ AND STEAM RISING. LEADING TO BE A VERY DANGEROUS PROBLEM TO ANYONE NEAR THE VEHICLE, I HAVE 3 CHILDREN AND THEY WERE WITH ME 3 OF THE 8 TIMES THE BELT CAME OFF. I SEARCHED ONLINE AND APPARENTLY IM NOT THE ONLY ONE HAVING THIS PROBLEM.. THERE IS ALOT MORE PEOPLE OUT THERE WITH THIS COMPLAINT. I DID HOWEVER REPLACE THE BELT ONCE AGAIN, ALONG WITH PULLEY/ TENSIONER ITS GETTING TO BE QUITE EXPENSIVE FOR ME AS A SINGLE MOM. *TR

Visibility
Filed Aug 17, 200880,000 milesCA

THERE ARE MANY PROBLEMS WITH MY 1996 DODGE GRAND CARAVAN. 1. THE WINDSHIELD AND REAR WIPERS WILL GO ON AN OFF WHEN THEY WANT TOO. SOMETIMES WHEN YOU TURN THEM ON YOU CAN'T TURN THEM OFF. THE BACK ONE WILL COME ON SOMETIMES WHEN STARTING THE CAR. 2. THE HORN ALL OF A SUDDEN STOPPED WORKING. 3. WHEN MY VAN HIT AROUND 80,00 MILES THE AIR COND. STOPPED WORKING AND DOESN'T GET COLD. TOOK IT TO A PLACE TO CHECK AND THEY SAID IT WAS A KNOW PROBLEM WITH DODGE. AND THAT IT WOULD COST AROUND 1,500.00 TO REPAIR. *TR

Suspension › Front
Filed Aug 13, 2008154,000 milesOH

STRUT TOWER, DRIVER'S SIDE IS EXTREMELY RUSTED - A HARD BUMP WILL CERTAINLY PUSH THE SUSPENSION SPRING ASSEMBLY THROUGH THE TOP CAUSING LOSS OF VEHICLE CONTROL. *TR

Visibility › Glass, Side/Rear
Filed Jul 14, 2008125,000 milesCA

TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE REAR TAILGATE GLASS SPONTANEOUSLY SHATTERED. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 125,000. UPDATED 07/29/08. *LJ UPDATED 07/29/08

Electrical System › Horn
Filed Jul 10, 200880,000 milesCA

THE VAN WILL START THEN IMMEDIATELY TURN OFF. IT DOES THIS MORE WHEN IT IS HOT OUTSIDE. IF YOU LET THE VEHICLE SIT FOR ABOUT 4 HOURS IN THE SHADE IT WILL START AND GET YOU TO YOUR NEXT DESTINATION. IF THE WEATHER IS TOO HOT IT WON'T START UNTIL THE WEATHER CHANGES TO COOLER. I HAVE REPLACED THE STARTER, TWO COMPUTERS, GOT THE CIRCUIT BOARD COLD SOLDERED. REPLACED THE BATTERY AND CAN'T REMEMBER ALL THE REST. IT STILL HAS THIS PROBLEM. IT SEEMS TO BE VERY COMMON. THERE IS A WEB SITE TOPIX.COM THAT HAS A FORUM JUST FOR THIS PROBLEM. NO ONE HAS BEEN ABLE TO FIX IT COMPLETELY. SOME ONE SOME WHERE HAS GOT TO KNOW HOW TO FIX THIS PROBLEM. ALSO THE CLOCK SPRING IS UNDER RECALL. ONCE YOU GET THE RECALL DONE AFTER A FEW YEARS THE SPRING BREAKS AGAIN AND THEY DON'T FIX IT AGAIN. SO I NO LONGER HAVE A HORN OR AIRBAGS THAT WORK. *TR

Suspension › Front
Filed Jun 30, 2008114,328 milesMI

1996 DODGE GRAND CARAVAN CORROSION PERFORATION CONDITION AT THE TOP OF THE STRUT TOWER. THE FRONT DRIVER SIDE STRUT TOWER RUSTED. I AM VERY CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. DRIVER'S SIDE STRUT TOWER COMPLETELY RUSTED AWAY. MAKING VEHICLE UNSAFE TO BE ON THE ROAD. SOMEONE IS GOING TO GET HURT OR KILLED IF THEY DON'T RECALL THESE AND FIX THEM. APPARENTLY CHRYSLER WANTS TO BE NAMED AFTER SOMEONE ELSE ONCE SOMEONE GETS KILLED AND THEN THEY SUE CHRYSLER AND WIN FOR CHRYSLER BEING CARELESS AND CHEAP WHEN BUILDING A VEHICLE. I AM VERY UPSET BECAUSE IT IS GOING TO COST ME $1200 TO FIX MY DRIVER SIDE STRUT TOWER BECAUSE OF THE MASSIVE RUST MY KIDS RIDE IN THIS VEHICLE AND I DIDN'T BUILD IT I THINK THE PEOPLE WHO DID SHOULD RECALL IT AND FIX IT FOR US, MINIVANS ARE KID VEHICLES WE DON'T BUY THEM JUST TO RIDE AND LOOK COOL IN THEM THEY TRANSPORT PRECIOUS CARGO OUR KIDS I HAVE THREE AND IF SOMETHING WERE TO HAPPEN TO THEM BECAUSE OF A BAD COMPANY MAKING CHEAP STUFF SOMEONE WOULD HAVE TO ANSWER TO ME FOR IT. I BOUGHT THE MINIVAN THINKING DODGE WAS A RESPONSIBLE COMPANY AND GOOD COMPANY BUT I AM NOW HAVING SECOND THOUGHTS ABOUT IT WITH THIS HAPPENING. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 16, 2008CA

1996 DODGE GRAND CARAVAN WITH LEAKING FUEL TANK. CONSUMER STATES THAT SHE DID A SEARCH ON THE INTERNET FOR RECALLS AND FOUND SEVERAL FOR HER VEHICLE. SHE STATES THAT SHE NEVER RECEIVED ANY PAPERWORK FROM THE MANUFACTURER ABOUT THE RECALLS. *KB

Engine and Engine Cooling
Filed Apr 12, 2008VA

THE SERPENTINE BELT CHRONICALLY HAS FALLEN OFF AND BEEN REPLACED ON THE CAR. IT HAS FALLEN OFF TWICE IN THE FIRST YEAR THAT WE PURCHASED THE CAR NEW. WHEN IT FALLS OFF, THERE IS NO POWER STEERING. FORTUNATELY UP TO THIS TIME MY WIFE WAS NOT DRIVING HIGHWAY SPEEDS. IT IS A FATALITY WAITING TO HAPPEN WITH THIS DESIGN. *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed Apr 9, 2008130,000 milesOH

TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT HAD THE VEHICLE REPAIRED ACCORDING TO RECALL NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) IN 2005. WHILE DRIVING APPROXIMATELY 35 MPH, HE SMELLED A MILD BURNING ODOR. MINUTES LATER, HE NOTICED SMOKE RISING FROM THE FRONT END OF THE VEHICLE. SECONDS LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE MAJORITY OF THE VEHICLE WAS DESTROYED AND IT WAS TOWED TO HIS RESIDENCE. AN INVESTIGATOR FROM THE FIRE DEPARTMENT CONCLUDED THAT THE FIRE BEGAN NEAR THE FUEL LINES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STILL HAS POSSESSION OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

Air Bags › FrontalCrash
Filed Mar 17, 2008200,500 milesOH

TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH DOWNHILL IN THE SNOW, THE BRAKES LOCKED AND THE VEHICLE BEGAN TO SLIDE. THE CONTACT RELEASED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. SHE REAPPLIED THE BRAKES, BUT THEY LOCKED AGAIN. THE CONTACT STRUCK A TREE HEAD ON AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED MAJOR DAMAGE, BUT WAS STILL ABLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ERROR CODES REVEALED THAT THE VEHICLE WAS NOT IN A CRASH, WHICH IS POSSIBLY WHY THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 200,552 AND FAILURE MILEAGE WAS 200,500.

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 12, 200896,000 milesCO

SERPENTINE BELT FALLS OFF DURING RAIN/SNOWY WEATHER ON 1996 DODGE GRANDE CARAVAN. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Nov 14, 2007100,000 milesIL

SLIDING DOOR LOCK MECHANISM FAILURE, ONE LOCK BECAME COMPLETELY INOPERABLE RESTRICTING ALL INGRESS OR EGRESS FROM THAT DOOR. *TR

Service Brakes, Hydraulic
Filed Nov 2, 2007149,000 milesTN

TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL SLOWLY EXTENDED TO THE FLOOR WHEN DEPRESSED. THE VEHICLE WOULD STOP THREE SECONDS LONGER THAN USUAL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY DIRTY REAR BRAKE SHOES. THE KNEE PADS, ROTORS, SHOES, DRUMS, AND MASTER CYLINDER WERE REPLACED. THE HYDRAULIC SYSTEM WAS CHECKED, BUT THE FAILURE CONTINUED. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 149,000 AND CURRENT MILEAGE WAS 150,198.

Exterior Lighting › Headlights
Filed Sep 17, 200790,000 milesNM

MILKY HEADLIGHT LENS COVERS. DISTANCE AND CLARITY GREATLY AFFECTED. *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 3, 2007140,000 milesIN

TL* - THE CONTACT'S VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 00V268000 REPAIRS. THE DEALER TOLD THE CONTACT THAT THE RECALL REPAIRS HAD ALREADY BEEN MADE ON THE VEHICLE PER RECALL REQUIREMENTS. THIS REPAIR WAS DONE ON DECEMBER 11, 2006. ON JANUARY 2, 2007 AFTER DRIVING APPROXIMATE 6 MILES THE DRIVER SMELLED GAS FUMES SO HE DROVE THE VEHICLE BACK HOME. THE CONTACT STATED THAT THE GAS FUMES KILLED 14 OF THE BIRDS THAT WERE HOUSED IN HIS GARAGE. THE CONTACT OPENED THE HOOD AND GAS WAS LEAKING. THE CONTACT STATED THAT HE HAD NOTICED THE VEHICLE WAS USING MORE GAS THAN IT HAD PREVIOUSLY. THE VEHICLE WAS STILL SLOWLY LEAKING GAS 24 HOURS AFTER HE ORIGINALLY NOTICED THE LEAK. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVABLE AND HE HAS NOT YET CONTACTED THE DEALER. THE CONTACT STATED THE CHECK ENGINE LIGHT WAS ON. *AK UPDATED 2/6/2007 - *NM UPDATED 03/21/07

Power Train › Automatic Transmission
Filed Jan 1, 2007126,000 milesWV

AUTOMATIC TRANSMISSION BROKE FOR THE THIRD TIME IN JUST 30,000 MILES, THIS TIME MY WIFE AND 4 KIDS WERE NEARLY KILLED ON A BUSY INTERSTATE BECAUSE WE WERE ALMOST HIT . THIS VEHICLE IS A 1996 DODGE GRAND CARAVAN. *NM

Power Train › Automatic Transmission
Filed Aug 6, 2006MA

WE HAVE HAD THE CAR APPROX 6 YEARS AND HAD TO PUT IN FIVE TRANSMISSIONS. THEY KEEP BURNING UP AND NOBODY CAN TELL US WHY. WE USE THE VEHICLE FOR VERY LITTLE TRANSPORTATION TO AND FROM SCHOOL MOSTLY APPROX 2 AND 1/2 MILES EACH WAY. THE VAN CONSTANTLY BUCKS WHEN SLOWING DOWN FROM HIGH SPEEDS TO LOW SPEEDS AND WILL OFTEN DIE DOING THE SAME THING. THE TRANSMISSION ALWAYS SEEMS TO BE MAKING A SOUND THAT INDICATES IT IS BEING STRESSED WHILE IN 2 TO 3 GEARS. *NM

Suspension › Front › Shock Absorber
Filed Jun 1, 2006WI

SHOCK TOWER ON DRIVERS SIDE OF VEHICLE IS RUSTING THROUGH. IF RUSTS THROUGH CAN BE VERY DANGEROUS,WOULD MAKE RIGHT FRONT OF VEHICLE FALL AND SEND SHOCK THROUGH HOOD POSSIBLY CAUSING A SEVERE ACCIDENTALLY DODGE DEALER IN MY TOWN THEY SAID THERE WAS TWO OTHER VEHICLES THAT CAME IN SAME YEAR MAKE AND MODEL BUT NO RECALL. CHRYSLER DEALER TOLD ME MY VEHICLE WAS TEN YEARS OLD AND I LIVE IN A SALT STATE SO THERE WAS NOTHING THEY COULD DO. IF IT WERE ONE VEHICLE OK BUT I LIVE IN A SMALL TOWN AND IF THERE WERE THREE THAT'S TO MANY. AND ALSO ITS NOT SOMETHING YOU NOTICE EASILY. *JB

Visibility › Windshield Wiper/Washer
Filed Mar 28, 2006167,000 milesGA

DT*: THE CONTACT STATED OVER THE PAST TEN YEARS THE WINDSHIELD WIPERS INTERMITTENTLY ACTIVATED. THE VEHICLE HAS BEEN TO THE DEALERSHIP WHERE REPAIRS HAVE BEEN ATTEMPTED 4-5 TIMES. THE REPAIRS MADE TO THE VEHICLE FOR THE WINDSHIELD WIPERS ARE UNKNOWN. THE PROBLEM STILL PERSISTS.

Structure
Filed Mar 23, 2006IN

THE CUP HOLDER IN SOME VEHICLES IS LOCATED DIRECTLY ADJACENT TO THE DASHBOARD. WHEN THE VEHICLE STOPS, BEVERAGE SPLASHES ONTO THE DASH, IN THIS CASE INTO A COMPUTER BOARD IN THE DASH THROUGH SLOTS IN THE DASH FOR THE HEATER CONTROLS. THE RESULT IS TOTAL FAILURE OF THE FRONT AND REAR WINDOW DEFROSTER, WINDSHIELD WASHER AND WIPERS, FRONT AND REAR HEATERS, AND AIR CONDITIONING. THE LACK OF ABILITY TO CLEAR THE FRONT AND REAR GLASS CONSTITUTES A SAFETY HAZARD. THIS PARTICULAR VEHICLE IS A 1996 DODGE GRAND CARAVAN SE [XXX]. POSSIBLY SEVERAL BRANDS OF VEHICLE HAVE THIS ENGINEERING DESIGN PROBLEM. THE RESPONSE THAT I GOT FROM CHRYSLER WHEN I ASKED ABOUT REPLACEMENT PARTS IS THAT THE WARRANTY IS FOR THREE YEARS, AND AFTER THAT "TOUGH." THEIR E-MAIL RESPONSE IS ATTACHED. AT A MINIMUM, REPLACEMENT PARTS SHOULD BE AVAILABLE FOR A REASONABLE TIME AFTER PRODUCTION STOPS, AND THIS VEHICLE IS STILL IN PRODUCTION. SINCE IT IS A DESIGN ERROR, I FEEL THAT THIS FIELD FAILURE SHOULD BE CORRECTED WITHOUT CHARGE. IF THAT IS NOT POSSIBLE, THEN I SHOULD BE ALLOWED TO PURCHASE AND INSTALL THIS $20 COMPUTER BOARD MYSELF. IT REQUIRES REMOVAL OF FOUR SCREWS. --->SNIP<--- YOUR VEHICLE WAS PROVIDED WITH A WARRANTY AGAINST DEFECTS FOR A PERIOD OF 3 YEARS OR 36,000 MILES. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSU

Electrical System
Filed Mar 6, 200695,000 milesIL

DT*: THE CONTACT STATED THE VEHICLE FAILED TO START AND ALSO STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURES GRADUALLY BECAME WORSE AND OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON MULTIPLE OCCASIONS. THE MECHANIC REPLACED THE WIRING IN AN ATTEMPT TO REMEDY THE FAILURES. THE VEHICLE IS CURRENTLY AWAITING A FUSE BOX REPLACEMENT.

Suspension › Front › Macpherson Strut
Filed Feb 28, 200650,000 milesMI

DT*: THE CONTACT STATED THERE IS AN EXCESSIVE AMOUNT OF RUST ON BOTH STRUT MOUNTS. THE RUST WAS FIRST NOTICED FOUR YEARS AGO. THE CONTACT ORIGINALLY SUSPECTED THE RUST WAS SURFACE RUST HOWEVER, IT BECAME PROGRESSIVELY WORSE ON THE PASSENGER SIDE IN THE PAST YEAR. THE DEALERSHIP OFFERED A REMEDY HOWEVER, NO REPAIRS HAVE BEEN MADE. UPDATED 04/11/06. *JB

Service Brakes, Hydraulic › Foundation Components › Differential Proportional Valve
Filed Feb 10, 2006194,000 milesMI

REAR BRAKE HYDRAULIC PROPORTIONING VALVE RUSTED THROUGH, LEAKING AGAIN. REPLACED THE SAME ITEM ON 2-21-01 FOR THE SAME PROBLEM. RESULTING IN LITTLE TO NO BRAKING. *NM

Exterior Lighting › Headlights
Filed Dec 22, 2005100,000 milesTX

THE HEADLIGHTS ARE A PLASTIC AND THEY HAVE CLOUDED OVER SO THAT VERY LITTLE LIGHT PENETRATES. SAFETY HAZARD AT NIGHT DUE TO REDUCED VISIBILITY. *JB

StructureCrash2 injured
Filed Dec 20, 20056,400 milesOR

ON 12/5/2002, MY HUSBAND & I WERE SITTING AT A RED LIGHT IN OUR 1996 DODGE GRAND CARAVAN WHEN WE WERE REAR-ENDED BY A FORD TAURUS. BEING LOWER TO THE GROUND THAN THE CARAVAN, THE TAURUS HIT THE DEALER INSTALLED TOW BAR CAUSING THE FRAME TO BUCKLE ABOVE BOTH AXLES & MINIMAL DAMAGE TO THE BODY OF THE VAN. THE CASE FOR RECOVERY OF MEDICAL BILLS & WAGES LOST IS NOW COMING UP & WE FOUND OUT THAT THEY ARE CLAIMING THAT WE WERE HIT BETWEEN 8-10 MPH. I TALKED WITH SOMEONE IN YOUR LEGAL DEPARTMENT & SHE TOLD ME TO SEE IF CHRYSLER COULD GIVE ME INFO ON THE STRENGTH OF THAT FRAME & IF NOT, TO FILE A COMPLAINT. WE HEARD BACK FROM CHRYSLER THIS MORNING & THEY SAID THAT THEY COULDN'T HELP US. *NM

Exterior Lighting › Headlights
Filed Dec 12, 2005VA

! STATE ANNUAL CAR INSPECTION 2. FAILED INSPECTION DUE TO HEADLIGHT ASSEMBLY PLASTIC COVER FADED AND WOULD NOT ALLOW SUFFICIENT LIGHT TO PASS INSPECTION. THIS I BELIEVE IS A MANUFACTURER DEFECT AS IT IS COMMON ON ALL DODGE GRAND CARAVAN (1996) AND NEON CARS. THIS DEFECT IS SOMETHING I BELIEVE SHOULD HAVE BEEN KNOWN TO THE MANUFACTURER. IT IS CERTAINLY A SAFETY DEFECT AFFECTING MANY CHRYSLER VEHICLES. 3. THE PART QUOTED FROM THE DEALER WAS #281.00 PLUS TAX AND INSTALLATION I WAS TOLD BY MY AUTO MECHANIC THAT THIS WAS A COMMON PROBLEM WITH MAY 1996 DODGE CARAVAN VEHICLES. I AM SURE THERE ARE MANY OTHER VEHICLES PRODUCED BY CHRYSLER THAT HAVE THE SAME PROBLEM. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR MAKING ALL REPAIRS. *JB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Nov 15, 2005191,000 milesMI

1996 DODGE GRAND CARAVAN FUEL FILLER NECK- RUSTED THROUGH AND LEAKING WHEN REFUELING.*JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 24, 200583,000 milesCA

DT: THE CONTACT STATED THAT GAS TANK HAD TO BE REPLACED. IT WAS FALLING APART AT THE TOP OF THE TANK. WHEN FILLING THE VEHICLE UP WITH GAS IT SPILLED EVERYWHERE. THE GAS WAS SEEPING OUT OF THE TOP. HE CALLED THE DEALER AND IT WAS NOT UNDER RECALL.*AK UPDATED 11/29/05. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 26, 2005131,000 milesMD

1994 DODGE CARAVAN LE, V6, 3.8 L. LEAKING FUEL TANK. FUEL LEAKS WHEN VEHICLE??S TANK IS FILLED. FUEL RUN OFF FROM THE TOP SIDE OF FUEL TANK BETWEEN THE FLOOR AND TOP OF GAS TANK. VEHICLE FUEL DOES NOT LEAK AFTER 2-4 GALLONS OF FUEL IS BURNED. VEHICLE HAS NO ACCIDENT HISTORY. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 16, 2005MT

DT: THE CONSUMER STATED VEHICLE WAS LEAKING FUEL FROM FUEL TANK, AND HAS ALREADY HAD THREE FUEL RELATED RECALLS. THERE WAS A DEFECTIVE ROLL OVER VALVE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THEY HAVE NOT STATED WHY THE PROBLEM WAS HAPPENING. ALSO CALLED THE MANUFACTURER. THE FUEL LEAKED WHEN THE TANK WAS RELATIVELY FULL. THE PROBLEM WAS NOTICED FOUR OR FIVE MONTHS AGO. ON JULY 21, 2005 THERE WAS FUEL UNDER THE VEHICLE. CONSUMER STATED IT WAS HIS WIFE'S VEHICLE.*AK *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 4, 200585,000 milesVA

OCCASIONAL FUEL SMELL FROM CAR FOR MANY MONTHS. AFTER FILLING AND PARKING CAR WITH REAR END ON UP HILL INCLINE NOTICED GAS POURING OUT FROM UNDER CAR FROM TOP OF GAS TANK. TOOK TO DEALER THEY SAID ALL RECALLS WERE PERFORMED. THEY DROPPED TANK AND INFORMED ME THE PLASTIC TANK WAS SPLITTING AT THE SEAM ON TOP. NOT A DODGE PROBLEM . MY COST TO REPLACE $900.00. I THINK THIS IS A MANUFACTURER DEFECT SINCE I HAVE BEEN INFORMED BY SEVERAL OUTSIDE MECHANICS THAT THEY HAVE REPLACED QUITE A FEW OF THESE CHRYSLER FUEL TANKS. THE POTENTIAL FOR FIRE IS GREAT FOR SOME ONE PASSING BY AND FLIPPING A CIGARETTE. *JB

Complaints 1-50 of 1,157, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
202020100Routine
2019245430Above average
2018271401Fatalities reported
2017414330Above average
20161,002670Above average
2015281420Above average
20143595130Above average
2013472440Above average
20125846140Above average
20115304171Fatalities reported
20108706130Above average
2009544760Above average
20081,2938172Fatalities reported
2007182370Routine
2006284430Above average
2005995670Above average
2004116310Routine
2003219350Above average
20022906142Fatalities reported
2001298510Above average
20004428131Fatalities reported
19994325138Fatalities reported
19985596201Fatalities reported
19975836391Fatalities reported
1996 — this page1,15711427Fatalities reported
1995108310Routine
1994199650Routine
1993289900Above average
1992255841Fatalities reported
1991129860Routine
199055320Routine

Compare every Grand Caravan year →

1996 Dodge Grand Caravan: questions buyers ask

Is the 1996 Dodge Grand Caravan a good car?

Going by the federal record, it is one of the Grand Caravan years to avoid: owners filed 1,157 complaints, 3.5 times as many as a typical Grand Caravan year. The most common complaint is about the transmission (15%).

What is the most common problem with the 1996 Dodge Grand Caravan?

The transmission: 169 of the 1,157 complaints (15%) are about it. Owners most often say it leaks oil or fluid (10%), slips or will not engage a gear (7%) and jerks, lurches or bucks (7%). The typical report comes at 84,700 miles.

How many recalls does the 1996 Dodge Grand Caravan have?

11 safety recalls on file with NHTSA, the most recent filed Nov 7, 2002. The largest, 02V293000, covered 1,500,521 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 1996 Dodge Grand Caravan problems start?

Half of the complaints that record an odometer reading came in before 100,000 miles. For the transmission the midpoint is 84,700 miles.

Has NHTSA investigated the 1996 Dodge Grand Caravan?

Yes, 11 times. The latest, EA01007 ("AIR BAG CLOCKSPRING"), was opened Feb 21, 2001 and closed Nov 22, 2002.

Are there service bulletins for the 1996 Dodge Grand Caravan?

The manufacturer filed 8 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (3) and the engine (2). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

7 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 7, 2002. Source: NHTSA Office of Defects Investigation.