Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1992 record →
TRANSMISSION HAS BEEN REPLACED THREE TIMES. TRANSMISSION JERKS AND HESITATES WHEN CHANGING GEARS. WILL DROP INTO FIRST GEAR WHEN TRAVELING ON HIGHWAY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
RECALL 97 V 079 000/LIFTGATE SUPPORT BRACKET: TAILGATE HINGES ATTACHMENT TO BODY, METAL IS BEING TORN AND CAUSES TAILGATE NOT TO STAY OPEN. COULD CAUSE HEAD INJURY. DEALER NOTIFIED AND INFORMED CONSUMER THAT PART WAS NOT COVERED UNDER A RECALL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
WHILE COMING TO A STOP LIGHT, SOMEONE RAN STOP LIGHT AND HIT CONSUMER AT ABOUT 40 MPH ON DRIVERS SIDE. CAR SPUN 180 DEGREES, AND NONE OF AIRBAGS DEPLOYED.*AK *JB
PLEASE PROVIDE INFORMATION REGARDING SPECIFIC TECHNICAL DESIGN FLAW THAT MAY HAVE FOUND TO BE PRESENT IN MAKE/MODEL/YEAR OF VEHICLE. NO SAFETY DEFECT LISTED IN SUMMARY AND NO PROPER FAULT COMPONENTS LISTED. *AK
THE BELT COMES OFF WHILE DRIVING IN WET WEATHER. WATER LESS THAN 1/8 INCH DEEP CAN RESULT FROM SPLASH OF PASSING VEHICLE. THIS HAS OCCURRED MORE THAN 20 TIMES, AND DEALER REPAIRS ATTEMPTED 3 TIMES. IT OCCURS SO OFTER THAT I HAVE BECOME PROFICIENT IN REPLACING THE BELT. LUCKILY NO ONE HAS BEEN INJURED THUS FAR. MY WIFE AND THREE SONS WERE VERY NEARLY IN COLLISION WITH A TRACTOR TRAILER ON THE INTERSTATE(64) WHEN THE BELT CAME OFF CAUSING HER TO LOOSE POWER STEERING, POWER BRAKES, CLIMATE CONTROL, AND EVENTUALLY ALL ELECTRICAL POWER. SINCE THEN, SHE IS TERRIFIED OF DRIVING THE VAN WHEN RAIN IS FORCASTED.*AK
HINGES ON HATCHBACK HAD BEEN REPAIRED UNDER RECALL IN 1998, CONSUMER HAD HATCHBACK OPEN, SHE WAS UNDER IT, AND IT FELL ON HER. HURT CONSUMER'S BACK, DODGE SAID THEY WOULD REPAIR FREE OF CHARGE.*AK
CONSUMER'S DAUGHTER WENT TO OPEN THE PASSENGER'S SIDE SLIDING DOOR AND AS SHE PULLED IT OPEN, IT FELL ON HER, THE CONSUMER FEELS THIS IS A BIG SAFETY ISSUE, SHE PAID TO HAVE THE DOOR FIXED. *SLC
VEHICLE FAILS TO SHIFT INTO REVERSE IN COLD WEATHER / GEARS STUCK IN LOW IN COLD WEATHER. *AK
I CONCERNED ABOUT A PROBLEM WITH THE REAR WINDOW ON MY MINI-VAN. PLEASE LET ME KNOW IF THERE IS OR WILL BE A RECALL TO FIX A PROBLEM WITH THE REAR WINDOW SEAL OF THE HATCH FOR THE 1992 DODGE GRAND CARAVANS. THE SEAL IS LOOSE AND CAN CAUSE THE REAR WINDOW TO FALL OUT... IF THE WINDOW DOES FALL OUT, THIS COULD SERIOUSLY INJURE SOMEONE, ESPECIALLY A CHILD. EVEN WORSE, THIS WINDOW COULD FALL OUT ON THE HIGHWAY AND CAUSE SERIOUS AND FATAL ACCIDENTS. I BELIEVE THAT THIS IS A SERIOUS MATTER AND A RECALL SHOULD BE SENT OUT TO HAVE THE REAR WINDOWS RESEALED BEFORE PEOPLE ARE SERIOUSLY INJURED AND/OR KILLED. THIS MATTER IS FAR MORE SERIOUS THAN THE RECALL RECENTLY SENT OUT BY DAIMLERCHRYSLER ABOUT A WIPER MOTOR (#836). THANK YOU.
WHILE DRIVING ABS AND BRAKE LIGHT COME ON AND BRAKE PEDAL GETS HARD, AND CANT PRESS BRAKES. CONSUMER HAD TO SWERVE TO AVOID A TWO CAR ACCIDENT. *AK THE INCIDENT OCCURED THREE TIMES AFTER THE DEALER FIXED A RECALL ON BRAKE SYSTEM. EACH TIME, THE CONSUMER WAS TOLD IT WAS SERVICED, BUT NOT TO CONSUMER'S SATISFACTION. *YH
CONSUMER CONCERNED ABOUT THE AMOUNT OF TIME IT MAT TAKE TO HAVE RECALL REPAIR 99V-189, DEALER REFUSES TO GIVE CONSUMER LOANER VEHICLE WHILE REPAIRS ARE BEING MADE. NLM
REAR DRIVER'S SIDE LEAF SPRING BROKE. THERE WAS NOT ANY PRIOR WARNING. ALSO, REAR PASSENGER'S SIDE LEAF SPRING BROKE ON OCT 14, 2000. IN BOTH INSTANCES, SPRING BROKE AT THE BAND THAT GOES AROUND BOTH LEAVES TO HOLD TOGETHER.*AK
ABOUT ONCE A MONTH FOR SEVERAL YEARS, ENGINE RPM GOES WAY BELOW 1000 AND CAR STALLS. CAR RESTARTS BUT CONTINUES STALLING IF PRESSURE IS NOT MAINTAINED ON GAS PEDDLE. CAN BE DRIVEN THIS WAY BUT WILL STALL AGAIN IF GAS PEDDLE IS RELEASED. PROBLEM STARTS TO GO AWAY BY ITSELF AFTER ABOUT 15 MINUTES DRIVING OR 30 MINUTES PARKED. BROUGHT TO DEALER SERVICE SEVERAL TIMES. THEY COULDN'T FIND/VERIFY PROBLEM SO THEY COULDN'T FIX IT. TUNEUPS DIDN'T HELP. HIGH OCTANE GAS DID NOT SOLVE PROBLEM. *AK
TRANSMISSION LOCKED IN LOW GEAR 1/7/96 (34440 MILES), REBUILT BY CHRYSLER UNDER WARRANTY; TRANSMISSION BANGED HARD ON HIGHWAY (LOST REVERSE, HAD LOW GEAR ONLY AND HAD CLANGING WHILE DRIVING TO DEALER) ON 12/13/99 (71899 MILES), CHRYSLER REPLACED TRANSMISSION AND TORQUE CONVERTER, I HAD TO PAY HALF; LOCKED IN LOW GEAR 9/7/00 (79419 MILES) DEALER SERVICE SAID IT WAS A WIRING PROBLEM WITH TRANSMISSION INPUT SENSOR AND I PAID TO FIX IT. TRANSMISSION NOW FREQUENTLY MAKES SQUEAKY NOISES WHEN SHIFTING, SOMETIMES FEELS LIKE SOMETHING UNDER CAR IS SLAMMING FORWARD WHEN STARTING TO ACCELERATE AND MAKES LITTLE BANGS/BUMPS WHEN COASTING LIKE THERE IS A BUMP ON THE ROAD AND THERE ISN'T ANY BUMP.
PURCHASED VAN 1998; 1ST FAILURE FEB. 26, 1998 ABS BRAKE FAILURE; MILEAGE 65,928; REPLACED PUMP AND MOTOR ASSEMBLY; 2ND BRAKE FAILURE JULY 1998; MILEAGE 75,991; REPLACED ACCURATOR PISTON AND PISTON PACKAGE; 3RD BRAKE FAILURE MAY 25, 1999; MILEAGE 87,880; REPLACED MODULE ABS CONTROL ASSSEMBLY,MODULE ECU; 4TH BRAKE FAILURE SEPT 23, 2000 AND NO REPAIR SO FAR DUE TO BEYOND 100,000 MILE EXTENDED HIDDEN FACTORY WARRANTY AND NO CONFIDENCE IN IT BEING EFFECTIVELY REPAIRED.
SLIDING DOOR FELL OFF UPON OPENING -- 2ND TIME IN 2 YEARS. MANUFACTURER STATES THIS IS ACCEPTABLE "WEAR AND TEAR". INJURIES WERE AVOIDED, BUT WOULD HAVE BEEN SEVERE HAD MY 3 YR OLD CHILD BEEN THE PERSON OPENING THE DOOR.*AK
THE 2ND & 3RD ROW SEATS ARE SELF RELEASING. SEATS WOULD PIVOT FORWARD. WHEN LATCHED OR LOCKED WOULD RELEASE THE ENTIRE SEAT. THIS WOULD CAUSE THE SEAT TO BE UNSTABLE & THE OCCUPANTS SHIFTING AROUND.*AK
DEALER REFUSED TO COMPLETE RECALL 97V079000 FOR CONSUMER. *SLC
MCKENZIE MOTORS CHARGED $1500 FOR THE TRANSMISSION REPLACEMENT. HAVE NOT YET HAD ABS SYSTEM REPLACED. *AK
WHILE A SEVEN YEAR OLD CHILD WAS OPENING THE SLIDING DOOR, THE DOOR CAME COMPLETELY OFF AND ALMOST FELL ON THE CHILD; DEALER NOTIFIED AND REPAIRS BEING MADE AT CONSUMER COST. PLEASE PROVIDE ANY FURTHER DETAILS:
AFTER ARRIVNG FOR SCHEDULE APPOINTMENT FOR RECALL CAMPAIGNS(742&836) DEALER REFUSED TO SERVICE VEHICLE BECAUSE THEY HAD MANY OTHER SERVICES SCHEDULED AND WERE MORE IMPORTANT. THEY ALSO REFUSED TO MAKE ANY EFFORT TO ORDER ANY PARTS FOR THE RECALL. *CJ
PE00020, TIRE TREAD SEPARATION: WHILE DRIVING AT 60 MPH TREAD ON THE LEFT REAR TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL VAN. THIS WAS A FIRESTONE TIRE, SIZE P20570R15. MILEAGE ON THE TIRE WAS LESS THAN 30,000. FIRESTONE OR THE DEALERSHIP WERE NOT CONTACTED ABOUT THIS PROBLEM UNTIL LAST WEEK. OWNER WAS NOT ABLE TO MAKE A CLAIM UNLESS THE TIRE WAS MAILED TO FIRESTONE. *AK
WHILE DRIVING ENGINE COULD SHUT OFF, LEAVING VEHICLE WITHOUT POWER. THEN, CONSUMER WILL RESTART, AND ENGINE AND WILL WORK AGAIN.*AK
FRONT BRAKE ROTORS HAVE RUSTED. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. RECALL FOR THIS PROBLEM IN OTHER CHRYSLER PRODUCTS. *AK *ML
ABS LIGHTS ON FOR OVER A YEAR NO RESPONSE FROM THE MANUFACTURER, PROBLEM DUE TO POSSIBLE ABS SENSOR FAILURE. *ET
TWICE WHEN APPLYING BRAKE PEDAL TO STOP VEHICLE WON'T STOP, AND PEDAL WOULD NOT WORK. ALSO, EMERGENCY BRAKE DID NOT ENGAGE.*AK
THIS HAS BEEN AN ONGOING THING AND TALKING TO SEVERAL CHRYSLER MECHANICS THEY ALL TELL ME THAT THIS ABS BRAKE PUMP IS A REAL BAD DEFECT IN THE VAN AND BECAUSE ITS SO SO EXPENSIVE TO FIX PROPERLY THEY WARRENTY THE BRAKE PUMP FOR THE LIFE OF THE VAN, WELL THEY DONT WARRENTY THE OTHER THINGS THAT GO WRONG DUE TO THE PUMP GOING OUT. WISH THERE WAS A WAY TO REALLY GET SOMETHING GOING ON THIS I HEAR ITS A REAL BIG PROBLEM WITH 92 AND 93 DODGE MINI VANS. *AK
WHILE TRAVELING VEHICLE WOULD NOT SHIFT FROM ONE GEAR TO ANOTHER, AND TRANSMISSION WAS SLIPPING. PLEASE PROVIDE FURTHER INFORMATION. *AK
CONSUMER WAS TRAVELING 15-20 MPH AND ANOTHER VEHICLE MADE AN ILLEGAL LEFT HAND TURN AT LIGHT & HIT FRONT DRIVER'S SIDE. AIR BAGS DEPLOYED & CAUSED TRAUMA TO DRIVER'S LEFT EYE, RESULTING IN A PERMANENT INJURY. DEALER WILL BE CONTACTED. *AK
DRIVER'S AND PASSENGER'S DOOR LATCHES ARE MADE OUT OF TIN WHICH CAUSES THE DOOR NOT TO SHUT PROPERLY, AND "POP OPEN" WHILE IT IS "LOCKED." PASSENGER FELL OUT OF VEHICLE AND SUSTAINED INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN THE VEHICLE IS PROCESS OF DRIVING IT SURGES. LIKEWISE, IT IS SLIPPING OUT OF GEAR,AND GEARS ARE STUCK. *AK
REAR WINDSHIELD WIPERS FAILED TO OPERATE. MOTOR WOULD RUN, BUT WIPERS WOULD NOT MOVE. DEALER NOTIFIED, AND INFORMED CONSUMERTHAT REPAIRS WOULD BE MADE AT CONSUMER'S COST. *AK
DRIVER'S SHOULDER BELT DOES NOT RETRACT/ WILL NOT LOCK, CAUSING LOSS OF PROTECTION. 8AK
RECALL ON REAR LATCH, HARD FOR DEALER TO GET THE PART. ASK THE DEALER TO ORDER THE PART AND GIVE IT TO ME, STILL NO PART.
CONSUMER WAS DRIVING INTO THE GARAGE WHEN HE APPLIED BRAKES AND VEHICLE DIDN'T STOP. VEHICLE WENT INTO THE GARAGE DOOR. *AK
THE REAR WINDSHIELD WIPER IS STUCK IN THE MIDDLE OF THE WINDSHIELD. MANUFACTURER HAS BEEN NOTIFIED ABOUT THE PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHILE DRIVING REAR WINDSHIELD WIPERS STOPPED WORKING. TOOK VEHICLE TO DEALER, AND THEY SAID DON'T WORRY IT WILL BE A RECALL SOON, THESE VANS HAVE THIS PROBLEM ALL THE TIME. CONSUMER HAS NO REAR WINDSHIELD WIPERS WHICH IMPAIRS DRIVER'S VISIBILITY. ALSO, 94 AND 95 DODGE GRAND CARAVANS HAVE BEEN RECALLED FOR THE SAME PROBLEM. *AK
DRIVER'S SIDE SEAT BELT RETRACTOR IS NOT RELEASING THE BELT. *AK
WHILE DRIVNG ABOUT 45 MPH CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. AIR BAGS DEPLOYED BUT, DRIVER'S SEAT BELT BECAME DETACHED FROM THE HARNESS BOLT. DRIVER AND PASSENGERS INJURED. *AK *ML
BOTH DRIVER AND PASSANGER FRONT DOORS HAVE BROKEN. THE WHOLE INSIDE CASING HAS BROKEN. YOU CANNOT USE THESE DOORS IF POSSIBLE, THEY WILL COME APART AND YOU WILL NOT BE ABLE TO OPEN THEN. THE GUY AT THE AUTO BODY SHOP SAID THAT THIS A VERY WEEK SPOT ON THIS VEHICLE. AT $500.00 EACH TO FIX. THAT IS JUST THE DOOR IT DOES NOT INCLUDE REMOVING THE DENTS THAT WHEN THE DOOR SPRUNG IT CAUSED WITH THE CHIPPED PAINT. THE BRAKING SYSTEM MAKES THIS CLICKING SOUND WHEN YOU ABLE THE BRAKES. *AK
THE TRANSMISSION MAKES A WINNING NOISE WHEN DRIVING AND IN REVERSE. TRANSMISSION SOMETHIMES WILL NOT MOVE. THE LEVER TO MOVE THE TRANSMISSION GETS STUCK AND YOU HAVE TO FORCE IT IN GEAR OR TO PLACE IT BACK INTO PARK. IT SEEMS THAT SOMETIMES THE ENGINE SEEMS TO LOSE ITS WILL TO GO. IT WILL GO VERY SLOW OR YOU HAVE TO FLOOR IT TO GO. WHEN GOING UP A VERY SMALL HILL YOU WILL HAVE A SEVER DECREASE IN POWER. YOU WILL GO DOWN TO ABOUT 20 MPH.*AK
HE MIDDLE OUT BOUND SEAT BELT BUCKLE HOUSING MECHANISM'S RED RELASE BUTTON CRACKED, CAUSING THE OCCUPANT, WHICH WAS IN A CHILD SEAT, TO BE PUSHED FORWARD WHEN STOPPING THE VEHICLE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
OUR VAN STARTED SHOWING HOLES IN THE PAINT IN 1993 (VERY SMALL ON THE HOOD). WE TRIED TO FIX THE PROBLEMS WITH THE TOUCH UP PAINT PROVIDED. THIS DID NOT WORK. THE PAINT STARTED BUBBLING UP AND "POPPING". EACH TIME IT DID THAT A HOLE WOULD APPEAR THAT GOT BIGGER AND BIGGER. WE LATER NOTICED THE ROOF DOING THE SAME THING. EVERY TIME WE WASHED THE VEHICLE (GENTLY) MORE PAINT CAME OFF. EVERY TIME WE BROUGHT THE CAR IN FOR SERVICING (AT DEALERS IN RICHARDSON, TX AND PLANO TX DEALERS WE MENTIONED TO THE SERVICE MANAGERS THE PROBLEM AND ASKED IF ANY OTHER VEHICLES WERE HAVING THE SAME PAINT PROBLEMS THEY INDICATED THEY HAD NEVER HEARD NOR SEEN ANY OFHER VEHICLES WITH THE SAME PROBLEMS. THEY ALWAYS INDICATED IT WAS OUR PROBLEM. WE ASKED HOW MUCH IT WOULD COST TO RE-PAINT THE VAN AND WERE TOLD THAT IT WOULD COST $2,000 OR SO DOLLARS. THEY ALWAYS INDICATED THAT IT WAS OUR PROBLEM AND NO ONE ELSE HAD HAD THE PROBLEM. I HAVE COME TO FIND OUT THAT THIS IS A COMMON PROBLEM WITH VEHICLES BETWEEN 89-94 AND THAT THE PAINT/PRIMER BOND WAS THE PROBLEM NOT POTENTIAL CUSTOMER NEGLECT. OUR VAN STATRED RUSTING SO WE WENT TO SEVERAL PAINT PLACES TO GET ESTIMATES FOR RE-PAINTING. WE ARE NOW HAVING THE VAN RE-PAINTED FOR APPROX. $800. (NOT $2,000 AS THE DEALER WOULD HAVE CHARGED.) THIS SHOULD NOT BE A "CUSTOMER" PROBLEM. THE PAINT PEELS OFF, GOES INTO SEWERS/GROUND AND POLLUTES. THE RUST WEAKENS THE STRUCTURES OF THE VEHICLES AND MAKES THEM LESS SAFE. FYI I NOTICE LOADS OF VEHICLES IN THE SAME YEARS W
THE DRIVER'S SIDE SEAT MOUNT BROKE IN TWO PLACES. THIS CAUSES THE DRIVER TO BE DUMPED FORWARD INTO THE STEERING COLUMN. THE BOTTOM POINT OF THE SEAT BELT IS ALSO FASTENED TO THE MOUNTING TOWER THUS IT WILL NOT RESTRAIN THE DRIVER FROM BEING PROPELLED FORWARD. THE PERSON WHO WELDED THESE BREAKS STATED THAT HE HAD DONE THIS TO SEVERAL OF THESE VEHICLES. THE BREAK WAS, IN ACTUALITY, A STRESS FRACTURE AT TWO POINTS WHERE THE TOWER IS BOLTED TO THE VEHICLE FLOOR. WELDS DID NOT ENTIRELY HO;D AND HAD TO BE RE-WELDED. REPLACING THE TOWER WITH A NEW, UNSTRESSED DESIGN WOULD HAVE BEEN THE BEST SOLUTION BUT CHRYSLER WOULD NOT DO THIS. THEY DID HOWEVER PAY FOR THE WELDING!
THE REAR WINDSHIELD WIPER BLEW A FUSE WHEN IT WAS ACTIVATED. THIS WOULD HAPPEN EACH & EVERY TIME THE WIPER WOULD BE IN USE. HAS NOT BEEN TO DEALER TO CHECK THE FUSE.*AK
BRAKES ARE NOW INTERMITTENT. WARNING LIGHTS COME ON, THEN GO OUT, THEN REPEAT THE SEQUENCE. DURING THE PROBLEM A HIGH PEDAL PRESSURE IS REQUIRED TO ACHEIVE BRAKING.
TONE WHEEL SPLIT CAUSING ANTI-LOCK BRAKE TO ACTIVATE ALL THE TIME
PAID DEALERSHIP $600.00 TO REPAIR. THE BRAKE LIGHTS KEEP COMING ON AND STICKING. MY WIFE HAS TAKEN IT BACK 4 TIMES AND ON OCTOBER 11 WILL HAVE TO TAKE IT BACK AGAIN. I DISCUSSED THIS SITUATION WITH MIKE ANDERSON ON 10/9, CUSTOMER SATISFACTION REPRESENTATIVE FOR DEALERSHIP. I TRIED TO EXPLAIN TO HIM THAT HAVING BRAKE LIGHTS STICKING IN THE ON POSITION IS A SAFETY HAZARD. HE WAS EXTREMELY RUDE TO ME ON THE TELEPHONE. HE SAID THAT AS LONG AS THE BRAKES STOP THE VAN I DON'T HAVE A SAFETY PROBLEM. I AM AFRAID TO DRIVE THE VAN IN ITS CURRENT SITUATION, IT WOULD HAVE BEEN GREAT IF THE DEALERSHIP WOULD HAVE PROVIDED US WITH A RENTAL CAR FOR THE WEEKEND. I ALSO SEARCHED THE WEBSITE OF DAIMLERCHRYSLER BEFORE I FILLED OUT THIS FORM. I COULD NOT FIND ANYWHERE THAT I COULD SEND DAIMLERCHRYSLER AN E-MAIL ABOUT MY CONCERNS. I WAS WONDERING IF OTHER OWNERS OF SUCH MINIVANS HAVE REPORTED SIMILAR PROBLEMS. THANK YOU!
NO SUMMARY.
HATCHBACK WINDOW EXPLODED WHILE DRIVING . PRIOR TO THIS INCIDENT, THE DRIVER'S SIDE WINDOW EXPLODED. DEALER AND MANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1992 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →