2007 Volkswagen Passat

Above average

Owners filed 262 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 7 times.

Not among the Volkswagen Passat years to avoid. Which Volkswagen Passat years to avoid →

When it fails
020k40k60k90k120k200k
72,000 milesMedian miles at failure

166 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2007 Volkswagen Passat problems

102 of the 262 complaints (39%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags101
201
Engine24
031
Electrical System18
010
Fuel/Propulsion System · fuel and propulsion system17
000
Engine and Engine Cooling · engine15
100
Steering12
000
Power Train · transmission9
000
Engine and Engine Cooling › Engine · engine9
000
Service Brakes · brakes6
000
Unknown or Other5
000

7 safety recalls

Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module24V834000
Filed Oct 30, 2024248,330 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.

Air Bags › Frontal › Driver Side › Inflator Module18V247000
Filed Apr 18, 201871,335 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2007 Volkswagen Passat sedan and wagon vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Volkswagen will notify owners, and dealers will replace the front driver air bag inflator with an alternate inflator, free of charge. The recall began on April 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q8. Note: This recall partially supersedes recall 16V-079.

Air Bags › Frontal › Driver Side › Inflator Module18V148000
Filed Mar 6, 2018363,713 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Fuel System, Gasoline › Delivery › Fuel Pump17V509000
Filed Aug 16, 2017280,915 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Remedy. Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Air Bags › Frontal › Driver Side › Inflator Module16V078000
Filed Feb 10, 2016659,493 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Visibility › Windshield Wiper/Washer › Motor06V470000
Filed Dec 12, 200657,291 vehiclesVolkswagen of America, Inc

Defect. ON CERTAIN '6' GENERATION PASSENGER VEHICLES, THE WIPER MOTOR MAY FAIL DURING HEAVY RAIN DUE TO EXCESSIVE MOISTURE ENTERING THE WIPER MOTOR. IF THIS HAPPENS, THE WIPERS CAN BECOME INOPERATIVE.

Risk. THIS COULD LEAD TO REDUCED VISIBILITY INCREASING THE RISK OF A CRASH WITHOUT WARNING.

Remedy. DEALERS WILL INSTALL A SPECIAL COVER AND SEALING KIT. THE RECALL BEGAN ON JANUARY 12, 2007. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.

Service Brakes, Hydraulic › Power Assist › Vacuum06V472000
Filed Dec 12, 200658,800 vehiclesVolkswagen of America, Inc

Defect. CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.0L ENGINE WITH 147 KW MAY HAVE A VACUUM LINE THAT MAY FRACTURE AND BECOME DISCONNECTED AT LOW AMBIENT TEMPERATURES.

Risk. IF THIS HAPPENS, THE BRAKE POWER ASSIST CAN BECOME INOPERATIVE, AND THE DRIVER WILL EXPERIENCE INCREASED EFFORT TO APPLY THE BRAKES POSSIBLY INCREASING VEHICLE STOPPING DISTANCE. THIS COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy. DEALERS WILL INSTALL THE NEWLY DESIGNED VACUUM LINE. THE RECALL BEGAN ON JANUARY 12, 2007. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.

All 7 campaigns on file, newest first.

What owners reported

Newest filings
Air Bags
Filed Dec 29, 2025NE

The contact owned a 2007 Volkswagen Passat. The contact received notifications of NHTSA Campaign Numbers: 18V148000(Air Bags) and 17V509000 ( Fuel System, Gasoline), and would like to be removed from the recall distribution list. The local dealer and the manufacturer were not contacted.

Air Bags
Filed Aug 29, 2023AK

I am filing a complaint in regards to Volkswagen failing to offer a solution to repair the Takata airbag which was recalled. I have tried contacting VW numerous times over the past two years as I live in Juneau, Alaska, which is landlocked and the only option is to send the vehicle on a ferry to either Anchorage or Seattle, WA to have this repair completed. The vehicle has not been driven in years due to the fear of what could happen if there were an accident and the airbag deployed. Please help me resolve this issue as Volkswagen is not taking action on this.

Fuel/Propulsion System
Filed Jul 20, 2022MA

The timing belt is terrible on this vehicle. This is the same model and engine as the last recall but mine didn’t qualify because it is a 2007 not a 2008. The belt is and chain are completely unstable and prone to catastrophic failure that can happen anytime while driving especially on the highway. This could cause a huge accident. There is also a major issue with the fuel pumps and the hoses. My fuel tank is leaking gas above 3/4 of a tank and can cause a severe fire even if someone dropped a lit cigarette under the car while I am driving.

Fuel/Propulsion System
Filed Jun 11, 2022MA

To start off, this car has common failures of the High Pressure Fuel Pump Cam Follower. This poses serious risk of damage to the engine when the follower is blown throw and the car goes into limp mode and if this happens on road it could be catastrophic. There were no warnings that this was the issue besides researching videos on YouTube while getting a fuel pressure code to find out the cam follower was completely blown throw which means my engine has MANY METAL pieces inside of my engine. If I did not catch this soon the next failure would’ve been the CAMSHAFT. The camshaft going bad at and given moment could also be catastrophic on the road and possibly even spark a fire. Another issue is with the timing chain on specific FSI engines. If this chain snaps mid drive then your engine could potentially blow in the middle of the road causing an accident. This problem is known by Volkswagen and they have yet to take serious action in regards to this safety hazard. Another potential for catastrophic events is the wiring harness specifically the one that runs under the Vacuum pump. These wires are covered in oil from the vacuum pump being prone to leaking and any fluid that goes on top of it. I also discovered that near my ECU to that wiring harness there was a spot of gasoline in which I was able to determine when I smelt the fluid with a glove on of course. This year make and model of Volkswagen can cause serious harm to those driving ESPECIALLY on the high way. The wiring harne

Power Train
Filed May 2, 2022MA

The brakes totally went out on my vehicle with no warning. It first started when I bought the car, the brake pad (almost brand new) almost set my left front rotor on fire within 10 minutes of driving. If I didn’t pull over there’s no question that my car would’ve set on fire. My fuel like was leaking heavily, and the emergency brake which is hydraulic wouldn’t even deploy. I could’ve gotten killed. There is also an extreme issue with the power train system. Completely unsafe.

Fuel/Propulsion System
Filed Apr 19, 2022TX

While I was operating the vehicle the vehicle stopped in the middle of the street. It was told to me it's the fuel system. The car has been diagnosed back in November of 2021. The fuel pump is not getting fire to the other.

Air Bags
Filed Jan 2, 2022DE

The Air bag fault message came on the dash. My VW Passat car was not involved in any accident. I took the car to VW dealer for the diagnosis for which I was charged. The air bag fault message is no longer there but I am sure my air bags have not been replaced. I have been advised that I may have to change the airbags in future.

Electrical System
Filed Feb 14, 2021160,000 milesCA

I WAS DRIVING AND 2 LIGHT CAME ON , THE BATTERY LIGHT AND THE CHECK ENGINE LIGHT. I RAN IT THOUGH A SCANNER AND THE CODES THAT POPPED UP WERE CODE P0087 AND P2293

Electrical System
Filed Nov 9, 202090,000 milesFL

JUST BOUGHT THIS CAR AND AT 94206 MILES ON IT I CAN'T SEE HOW THE AIR COMPRESSOR WOULD GO OUT AND I SHOULDN'T HAVE TO PAY FOR IT I WANT TO SEE IF THERE IS RECALL ON THIS AT ALL IT'S A 2007 PLUS THERE 2 RECALLS NUMBER ARE 1ST ONE IS 20AE- NHTSA RECALL NUMBER IS 17V509 AUGUST 16 2017 AND NOW 2ND ONE IS MARCH 15 2018 MANUFACTURER RECALL # 69Q9 NHTSA RECALL # IS 18V148 I DON'T SEE ANYWHERE IF THE RECALL WERE FIXED

Engine
Filed Jun 8, 2020130,341 milesMO

MY 16 BOUGHT A CAR FROM BOMMARITO VW HAZELWOOD, THEY TOLD US IT HAD PRIOR ENGINE WORK AND THE CUSTOMER COULDN'T PAY FOR THE CHARGES SO THEY SOLD US THE CAR. WHEN TEST DRIVING WE HEARD A CLUNK EVERY TIME YOU WOULD EXCEL. THE SALESMAN SAID IT WAS STUFF IN THE TRUNK. COME TO FIND OUT THERE ARE NO MOTOR MOUNTS HOLDING THE MOTOR AND THE MOTOR GOES UP IN THE AIR WHEN YOU GIVE THE CAR GAS, THE MOTOR HIT THE EXHAUST AND BROKE IT. THERE IS NO WAY THIS CAR PASSED INSPECTION WITH A MOTOR HANGING THERE, YOU CAN'T SEE THROUGH THE BACK WINDOW BECAUSE THE TINT IS SO BAD. A DEALERSHIP SHOULD NOT OF SOLD A VEHICLE WITH A MOTOR LIKE THIS, IT'S A BIT DANGEROUS TO PUT A YOUNG GIRL IN. IT HAS TAKEN ME TWO WEEKS FOR SOMEONE TO CALL ME BACK. *TR

Electrical System
Filed Feb 11, 2020137,000 milesMI

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING THE VEHICLE WOULD SUDDENLY SHUT OFF. THE MESSAGE "STEERING LOCK MODULE FAILURE" HAD DISPLAYED. THE VEHICLE WAS TOWED. THE VEHICLE WAS UNSAFE TO DRIVE DUE RANDOM STALLING. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WOULD SUDDENLY SHUT OFF AND ON SEVERAL OCCASIONS THE VEHICLE COULD NOT BE STARTED. DURING THE FAILURES THE MESSAGE "STEERING LOCK MODULE FAILURE" HAD DISPLAYED. THE VEHICLE WAS TOWED THE LOCAL DEALER SERRA OF TRAVERSE CITY(1747 S GARFIELD TRAVERSE CITY MI.) WHO DIAGNOSE STEERING LOCK MODULE FAULTY. THE MODULE WAS REPLACED BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS INVALID.

EngineFire1 injured
Filed Feb 10, 2020104,000 milesOH

TL* THE CONTACT OWNED A 2007 VW PASSAT SEDAN. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND SEEN FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED IMMEDIATLEY STOPPED THE VEHICEL AND ATTEMPTED TO OPEN THE HOOD BUT WAS UNABLE DUE TO THE FLAMES. THE CONTACT STATED HE BURNT HIS HANDS. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT WAS UNSURE IF A FIRE DEPARTMENT REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Power Train
Filed Jan 16, 202074,000 milesOR

THE AUTOMATIC TRANSMISSION DOES NOT WANT TO DOWNSHIFT. PER THE MANUFACTURER INSTRUCTIONS/OWNER MANUAL WHEN THE VEHICLE WAS NEW, THE OIL CHANGE FOR THE AUTOMATIC TRANSMISSION WAS NOT RECOMMENDED IN CONTRARY. THAT CHANGE IN FEW YEARS IN VW BOOKS BUT THE CONSUMERS WHERE NEVER INFORMED ABOUT IT. THE ISSUE STARTED WHEN THE VEHICLE HAD ABOUT 74000 MILES BUT IT WAS PAST THE NUMBER OF YEARS FOR THE POWER-TRAIN WARRANTY (PROBABLY 8 OR MORE). THE ISSUE HAPPENS WHEN A BRISK ACCELERATION OR GOING UPHILL AND MAINTAINING SPEED IS REQUIRED. WHEN ACCELERATING THE TRANSMISSION SHOULD DOWN SHIFT TWO GEARS FROM SIXTH TO FOURTH FOR EXAMPLE, THE TRANSMISSION BOGS DOWN AND THE WHOLE CAR SHAKES VIOLENTLY AND LOSSES SPEED. I'VE TRIED TO FIX THE ISSUE BY CHANGING THE TRANSMISSION OIL AT THE DEALER AND THAT WAS WHEN I FOUND OUT THAT THEY REVERS COURSE ON CHANGING FLUID FOR THE AUTOMATIC, HOWEVER THAT DID NOT FIX THE ISSUE AND VW DID NOT WANT TO FIX IT OR TAKE RESPONSIBILITY FOR THE ISSUE.

Fuel/Propulsion System
Filed Sep 9, 2019140,000 milesKY

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. AFTER THE CONTACT INSPECTED UNDER AND AROUND THE VEHICLE, HE LIFTED UP THE REAR PASSENGER SEAT AND NOTICED THAT THE FUEL PUMP FLANGE ON THE TOP OF THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jun 27, 201956,000 milesAZ

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. UPON INSPECTION, THE CONTACT DISCOVERED OIL ON TOP OF THE ENGINE. CAMEL BACK VOLKSWAGEN (1499 E. CAMEL BACK RD, PHOENIX, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,000.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jun 5, 2019171,700 milesCA

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG AND CATALYTIC CONVERTER MALFUNCTION INDICATORS ILLUMINATED. ALSO, A SPEED WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HANLEES HILLTOP VOLKSWAGEN (LOCATED AT 3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 171,700. *BF CONSUMER STATED AIR BAG SIGN IS ON WAS TOLD NEEDS $2,000 REPAIRS CATALYTIC CONVERTER NOT ABLE RE PAIR $2500 REPAIRS THE BRAKE SYSTEM ALWAYS ON. NOT ABLE TO SUSTAIN REPAIRS ON THE CAR AND FEEL MY SAFETY IS IN DANGER.*JB

Fuel/Propulsion System
Filed Apr 4, 2019211,000 milesVA

ON A TUESDAY OR WEDNESDAY IN EARLY JUNE 2017, I WAS ACCELERATING FROM ABOUT 20 MILES/H TO 40 MILES/HOUR ON BRADDOCK ROAD EASTBOUND WHILE ON ITS BRIDGE CROSSING THE CAPITAL BELTWAY (I-495 IN VA) WHEN THE VEHICLE SUDDENLY JOLTED FORWARD. NO OTHER INDICATORS WENT ON AT THE TIME, BUT THE CHECK ENGINE LIGHT ILLUMINATED THE NEXT TIME I STARTED THE VEHICLE. I TOOK THE VEHICLE TO VW OF FREDERICKSBURG (VA) FOR DIAGNOSIS AND REPAIR. AT THE TIME, IT WAS ON ITS FIRST REPLACEMENT LOW PRESSURE FUEL PUMP/CONTROL MODULE SET THAT WAS INSTALLED AT PRIORITY VW OF CHESTER, VA, IN LATE SEPTEMBER 2014. REPLICATION OF THE JUNE 2017 PROBLEM TOOK JUST A DAY IN THE SHOP, BUT DIAGNOSING THE CORE ISSUE AND REPLACING THE ASSOCIATED PARTS TOOK ANOTHER 5 WEEKS. THE FUEL PUMP AND CONTROL MODULE HAD TO BE REPLACED UNDER ANOTHER RECALL, PLUS A PORTION OF THE 1ST REPLACEMENT FUEL PUMP LODGED IN THE FUEL LINE RUNNING FROM THE FUEL TANK TO THE ENGINE. THAT REQUIRED REPLACEMENT OF SEVERAL FUEL LINES AND ASSOCIATED FUEL SYSTEM COMPONENTS. THE RELEVANT PORTION OF THE FINAL BILL TOTALED OVER $2000. THE $470 PORTION COVERING THE LOW PRESSURE FUEL PUMP AND ITS CONTROL MODULE WERE TAKEN CARE OF BY VW OF AMERICA, BUT THE $1500-1600 PORTION COVERING THE REST OF THE FUELING SYSTEM WAS NOT.

Fuel/Propulsion System
Filed Apr 2, 2019100,000 milesFL

RECALL ID 280936 I HAVE CONTACTED VW ABOUT THE RECALL, I FILED A REIMBURSEMENT CLAIM, BUT THEY HAVE NOT BEEN ABLE TO APPROVED IT BECAUSE I FIXED MY CAR ON MY OWN, I TOOK MY CAR TO A MECHANIC WHEN THE PROBLEM OCCURRED, THEY COULD NOT FIX THE PROBLEM, THEN I TOOK TO ANOTHER MECHANIC, THE PROBLEM WAS NOT FOUND, SO I TOOK TO VOLKSWAGEN WHERE THEY COULD NOT FIND THE PROBLEM. AFTER THAT I CONTACTED MY BROTHER'S MECHANIC SO CHECKED IT AND HE FOUND THE PROBLEM. HE WORKS ON HIS OWN SO BOUGHT THE PARTS AND PAID HIM CASH. I HAVE NOT PROOFS ABOUT THE PAYMENTS BECAUSE I PAID THE PARTS CASH. I WOULD LIKE TO KNOW WHAT CAN I DO ABOUT THIS CASE. ATTACHED IS A LETTER FROM THE VW WITH THE CASE # . I ALREADY TOLD VW THAT I CANNOT PROVIDE PROOFS.

Air Bags
Filed Jan 26, 2019137,300 milesIL

BOTH RECALLS WERE NOT CORRECTED WHEN THIS VEHICLE WAS SITTING AT THE EPIC MOTORSPORTS DEALERSHIP LOCATED IN ROSEMONT ILLINOIS

Engine
Filed Dec 7, 201879,000 milesHI

THE WELD BEADS ON THE DOWN PIPE FLANGE ADJACENT TO THE TURBO CHARGER FAILED AND RESULTED IN A HUGE EXHAUST LEAK. THE HEAT (COMING OUT FROM THE OPENING) GOT TRAPPED IN THE ENGINE BAY AND MELTED THE VACUUM HOSE CONNECTED WITH THE BRAKE BOOSTER. AS A RESULT, POWER DECREASED BUT MOST IMPORTANTLY, BREAKING POWER WAS LOST AS WELL. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION. LUCKILY, I WAS NOT DRIVING FAST AND JUST EXITED THE HIGHWAY. VERY DANGEROUS AND THE DEFECT ON THIS MODEL IS ACTUALLY NOT UNCOMMON. LOW QUALITY FACTORY WELDS ON THE COMPONENTS SHOULD BE RE-WELDED AND THE CHEAP HARD PLASTIC HOSES SHOULD BE REPLACED WITH BETTER QUALITY AND MORE RELIABLE HOSES.

Air Bags
Filed Nov 21, 2018156,023 milesGA

MY PASSENGER SIDE AIRBAG WARNING LIGHT IS ALWAYS ON AND THE AIRBAG IS MAKES NOISE THAT IS IRRITATING.

Air Bags
Filed Nov 14, 2018135,000 milesMI

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V247000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THELEN AUDI VOLKSWAGEN MAZDA (1112 NORTH EUCLID AVENUE, BAY CITY, MICHIGAN 48706, (989) 684-2980) AND SUBURBAN CHRYSLER DODGE JEEP RAM OF TROY (1790 MAPLELAWN DRIVE, TROY, MICHIGAN 48084, (248) 585-8800) WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY IN 2017 AND BECAME MORE PREVALENT OVER THE COURSE OF ONE YEAR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 14, 2018FL

TAKATA RECALL: I BROUGHT MY 2007 PASSAT TO KUHN VW IN TAMPA, FL. AT FIRST THEY REFUSED TO FIX THE RECALL, BECAUSE VW WAS COMING OUT WITH ANOTHER ONE IN A FEW MONTHS AND THEY WOULDNT RECEIVE PAYMENT FOR THE FIRST ONE. I CAME BACK 2 MONTHS LATER IN JULY 2018 AND HAD THE RECALL COMPLETED. I DECIDED TO DRIVE THE VEHICLE WHEN I RETURNED FROM WORK IN OCT 2018 AND THE HORN AND STEERING WHEEL BUTTONS NO LONGER WORK, THE VERY NEXT DAY, I GET A AIRBAG FAULT ON THE DASH. I'M NOT SURE, SINCE KUHN NEVER SAID, IF THE TWO WERE RELATED. THEY WANTED TO CHARGE ME $129 FOR A DIAGNOSTIC, WHICH I REFUSED AND COMPLAINED, THEN THEY DID IT FOR FREE AND STATED THAT ITS THE CLOCK-SPRING? I FIND IT IRONIC THAT THE CLOCK SPRING WOULD GO OUT AFTER INSTALLING THIS RECALL. READING SOME OF THE OTHER COMPLAINTS WHICH SOME HAVE STATED THE SAME PROBLEM. KUHN OFFERED TO REPLACE THE CLOCK SPRING FOR $400+, WHICH I CANT AFFORD.

Air BagsCrash
Filed Oct 10, 2018130,000 milesMA

WE HAVE BEEN WAITING ON A LIST TO GET THE AIRBAG REPLACED. MY CAR WAS INVOLVED IN A REAR END COLLISION WITH AIR BAG DEPLOYMENT, AND CAR IS CONSIDERED A TOTAL LOSS AND LUCKY NO ONE WAS HURT. THE CAR SHOULD NOT HAVE BEEN DRIVEN UNTIL IT WAS FIXED BUT THAT IS NOT POSSIBLE, I THINK VW SHOULD HAVE AT LEAST OFFERED A RENTAL TILL IT WAS FIXED. NOW I HAVE A TOTALED CAR BECAUSE OF AIRBAG DEPLOYMENT. THE ROADS WERE WET AND PERSON IN FRONT OF HIM GOT CUTOFF AND SLAMMED ON MY BRAKES AND MY CAR REAR ENDED THAT CAR. THERE IS A POLICE REPORT AND INSURANCE CLAIMS. I CAN SEND PICTURES UPON REQUEST TO A EMAIL ADDRESS.

Unknown or Other
Filed Sep 13, 2018SC

2007 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION *JS

Electrical System
Filed Sep 10, 201878,700 milesOR

THERE IS AN ELECTRIC STEERING COLUMN DEFECT WHICH MAKES THE CAR STOP ALL OF A SUDDEN IN THE MIDDLE OF THE DRIVE. AFTER THAT, THE CAR WOULD NOT START EVEN AFTER TRYING FOR AT LEAST A MINUTE. THIS IS DANGEROUS AS THE CAR JUST STOPS WHILE YOU ARE DRIVING.

Fuel/Propulsion System
Filed Aug 22, 2018124,000 milesPA

I PURCHASED THE VEHICLE FROM A USED CAR DEALER ON 7/26. I TEST DROVE IT AND EVERYTHING WAS RUNNING SMOOTHLY. THE VEHICLE HAD 124K MILES. I BOUGHT THE CAR IN LAS VEGAS, NV WITH THE INTENT ON TAKING IT TO CALIFORNIA FOR MY TEENAGE DAUGHTER TO HAVE IN COLLEGE. ON 7,30, I WAS DRIVING AND THE VEHICLE WOULD NOT ACCELERATE AST 20, LIKE IT WAS PLACED IN NEUTRAL. THIS OCCURED IN THE EVENING SO I COULD NOT CALL ANYONE. I COASTED OFF THE ROAD. TURNED THE VEHICLE OFF, THEN RESTARTED AND IT WORKED FINE. I LOOKED ON THIS WEBSITE AND SAW THERE WERE RECALLS FOR THE FUEL PUMP MODULE. I CALLED A DEALERSHIP WHO COULDN'T DO IT UNTIL LATE AUGUST. FINDLAY VOLKSWAGEN SCHEDULED ME FOR 8/6. I WAS LEAVING TOWN SO I LEFT THE VEHICLE WITH FAMILY. I PICKED THE VEHICLE UP ON 8/17 AND HEADED TO CALIFORNIA. THE SAME THING OCCURED TWICE WHILE ON THE ROAD. WE CALLED A LOCAL VW DEALER, THEY SAID IT WOULD COST $144 JUST TO LOOK AT IT. I TOOK IT TO A LOCAL MECHANIC WHO TESTED THE VEHICLE AND SAID IT THE ACTUAL FUEL PUMP. I CONTACTED VOLKSWAGEN CORPORATE, WHO WERE VERY RESPONSIVE BUT CAN NOT HELP. HERE I AM, WITH A VEHICLE THAT COULD STALL ON THE ROAD, CAUSING AN ACCIDENT THAT CAN HARM OR KILL OTHERS. VOLKSWAGEN KNOWS ITS THE FAULTY MODULE THAT CAN CAUSE THE PUMP TO FAIL, BUT LEAVES CUSTOMERS HIGH AND DRY TO HAVE TO REPLACE THE PUMP. MY DAUGHTER SAVED HER OWN MONEY TO BUY A RELIABLE VEHICLE AND NOW WE HAVE TO FORK OVER MORE MONEY. NO ENGINE LIGHTS ARE ON. IT'S DISAPPOINTING AND SAD.

Exterior Lighting
Filed Aug 21, 2018VA

THE LOW BEAM LIGHTS PROVIDE EXTREMELY POOR LIGHTING RESULTING IN VERY POOR VISIBILITY AND CREATING A CONCERNING UNSAFE NIGHT DRIVING. THE FRONT PROJECTOR HEADLAMPS FIXTURE INSTALLED IN THIS MODEL ARE VERY POOR AND CREATES A VERY DANGEROUS DRIVING, I HAVE TRIED TO UPGRADE THE LAMPS BUT THERE IS NOT IMPROVEMENT. THIS ISSUE SHOULD BE RECALLED FROM THE MANUFACTURER, IT IS A LIFE SAFETY MATTER. PLEASE HELP. THANK YOU.

Air Bags
Filed Aug 20, 2018TX

2007 PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE UNAVAILABLE. *JS

Engine
Filed Aug 16, 201864,000 milesTX

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THREE DAYS AFTER THE VEHICLE WAS PURCHASED, AN ABNORMAL ODOR OF FUEL CAME FROM THE VEHICLE. A DAY LATER, THE ODOR WORSENED AND THE CONTACT COULD NOT ENTER THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MOMENTUM VOLKSWAGEN OF CLEAR LAKE ((844) 894-5461, 15100 GULF FWY, HOUSTON, TX 77034), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Power Train
Filed Aug 14, 2018123,000 milesSC

TRANSMISSION DOES NOT SHIFT INTO GEARS SMOOTHLY OR SOMETIMES NOT AT ALL. CAR HAS TROUBLE SHIFTING INTO GEAR GOING INTO REVERSE, WHILE DRIVING NORMALLY GOING 40 MILES AN HOUR IN TRAFFIC, AFTER A STOP AT A STOP LIGHT OR AFTER PUTTING ON BREAKS TO SLOW DOWN BEHIND CAR THAT HAS PUT ON BREAKS. WHILE PRESSING THE ACCELERATOR NOTHING HAPPENS, CAR JUST REVS AS IF IT WAS IN NEUTRAL AND WILL NOT MOVE, THEN WILL FINALLY JERK/SHIFT USUALLY HARD INTO GEAR.

Air Bags
Filed Jul 21, 2018199,899 milesCA

TAKATA RECALL, ON JUNE 18TH 2018 I TOOK MY CAR IN AT VOLKSWAGEN DEALERSHIP ON FIGUEROA STREET IN LOS ANGELES REGARDING THE 2 RECALLS ON MY VEHICLE AND I CALLED THE VOLKSWAGEN MANUFACTURER THE DAY BEFORE THEY TOLD ME THE ONLY THING THAT COULD BE FIXED WAS THE TAKATA AIRBAGS RECALL BUT THE OTHER RECALL WAS STILL PENDING SO THEY DIDN'T DO ANYTHING TO MY CAR AND I HAVE AN INVOICE SHOWING THEN THING WAS DONE THAT EVEN TAKATA AIRBAGS FOR FIX I COMPLAIN TO THE VOLKSWAGEN MANUFACTURER AND THEY SAID THAT THE AIRBAGS WERE FIXED HE SENT ME A EMAIL COPY OF THE INVOICE AND IT'S A DIFFERENT INVOICE THAN THE ONE I HAVE MIND YOU THAT THE MILES THAT ARE ON THE INVOICE THAT THEY SEND ME ARE NOT THE MILES ON MY VEHICLE AT ALL TO THIS DAY I'M STILL HAVING A HARD TIME I'M GETTING EVERYTHING FIXED IN MY CAR THE TWO RECALLS THEY KEEP ON PRESSURING ME TO GO AHEAD AND AND PAY OUT OF MY POCKET FOR EVERYTHING TO BE DONE MY CAR IS SITTING THERE PARKED I STILL MAKE PAYMENTS ON IT MY TAGS ARE UP NEXT MONTH I NEED A SMOG CHECK AND I CANNOT GET A SMALL CHECK CUZ IT WON'T PASS CUZ THE CHECK ENGINE LIGHT IS ON I'VE BEEN BACK AND FORTH WITH THE VOLKSWAGEN DEALERSHIP AND STILL NOTHING THEY SAID THERE'S NOTHING THEY CAN DO REGARDING A PENDING RECALL

Air Bags
Filed Jul 17, 2018SC

AIR BAG LIGHT IS ON .. CALLED THE DEALERSHIP AND KEEP GETTING A ROUND ABOUT MY AIR BAGS AND THE SERVICE THEY DID ON MY CAR .. THEY HAD MY CAR FOR 3 DAYS AND THE MORNING I PICKED IT UP ABOUT AN HOUR LATER HAD TO HAVE IT TOWED BACK IN AGAIN BECAUSE THE DIDN'T DO THE RECALLS RIGHT .. NOW MY ENGINE LIGHT IS ON AND MY AIRBAG LIGHT IS ON .. I'VE CALLED AND THEY DO NOT WANT TO LISTEN TO WHAT I HAVE TO SAY .. THEY ARE TELLING ME MORE THINGS COULD BE WRONG AND IT WILL COST A LOT OF MONEY TO FIX IT .. I'VE HAD MY CAR FOR ALMOST 3 YEARS WITH NO PROBLEMS AND NOW THAT THEY HAVE DONE WORK ON IT .IT KEEPS MESSING UP?

Engine
Filed Jul 6, 2018125,000 milesGA

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT MAY BE REIMBURSED FOR THE REPAIRS RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER SENT SOME PAPERWORK TO THE CONTACT THAT NEEDED TO BE COMPLETED FOR THE REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 2, 2018CA

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF DOWNTOWN LA (1900 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 477-7358) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel System, Gasoline
Filed Jul 2, 2018MA

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHAMPTON VOLKSWAGEN (361 KING ST, NORTHAMPTON, MASSACHUSETTS 01060, (413)586-3102) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Jun 23, 2018152,000 milesFL

MY CAR WAS DRIVING FINE UNTIL FEB 2018 AFTER I GET IT BACK FROM GETTING THE SUSPENSION REDONE. AFTER DRIVING IT 20 MILES MY CAR STOPS RUNNING AS I AM DRIVING THROUGH A MAJOR ROAD LEAVING THE MILITARY BASE. I GET IT TOWED TO THE VOLKSWAGEN DEALERSHIP AND THEY STATE THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED (AFTER 2 MONTHS OF FIXING MY REGULAR FUEL PUMP) CAUSING THE ENGINE TO LOOSE COMPRESSION AND NOW THEY SAID I NEED TO POUR IN A NEW ENGINE AND NEW HIGH PRESSURE FUEL PUMP AND A TURBO THAT WAS SCRAPING METAL SHAVINGS INTO MY ENGINE AS WELL.

Visibility/Wiper
Filed Jun 23, 2018152,000 milesFL

MY PASSENGER WIPER IS NO LONGER WORKING. AND THE SCREW HAD STRIPPED OFF. I LIVE IN FLORIDA WHERE IT RAINS ALL THE TIME AND IS A SAFETY CONCERN ESPECIALLY WITH CHILDREN IN THE CAR.

Fuel/Propulsion System
Filed Jun 14, 2018FL

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL 349940) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 18, 2018MS

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (GOSSETT VOLKSWAGEN, 7420 WINCHESTER ROAD, MEMPHIS, TENNESSEE 38125) CONFIRMED THAT PARTS WERE AVAILABLE TO PERFORM THE RECALL REPAIR; HOWEVER, DIAGNOSTIC TESTING WAS NEEDED IN ORDER TO COMPLETE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 9, 2018IN

I AM AFFECTED BY MANUFACTURER RECALL NUMBER 69Q9, NHTSA RECALL NUMBER 18V148 AND THE PARTS FOR THIS REPAIR HAVE NOT BEEN AVAILABLE AT THE DEALER FOR ALMOST ONE YEAR!!

Fuel/Propulsion System
Filed May 4, 2018TX

THERE IS AN OUTSTANDING SAFETY RECALL THAT OPENED 08-16-2017 INVOLVING THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN SAYS A REPAIR IS NOT YET AVAILABLE - AFTER NINE MONTHS! THIS IS UNACCEPTABLE.

Fuel/Propulsion System
Filed Apr 16, 2018127,000 milesWA

I SMELLED FUEL WHILE I WAS CHANGING TIRES AND FOUND THE FUEL TANK SENDING UNIT IS CRACKED AND LEAKING FUEL

Fuel System, Gasoline
Filed Apr 10, 2018OR

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HERZOG-MEIER MAZDA VOLKSWAGEN VOLVO, 4275 SW 139TH WAY, BEAVERTON, OR 97005) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Apr 2, 2018GA

PURCHASED A 2007 VOLKSWAGEN PASSAT IN 2013 FROM CURRY HONDA DEALERSHIP ON PEACHTREE IND BLVD AND THEY TOOK IT TO VOLKSWAGEN DEALER TO GET CERTIFIED AND INSPECTED / VOLKSWAGEN FOUND 5 RECALLS THEY SAID THEY UPDATED, BUT 2 YRS LATER THE CHECK ENGINE LIGHT CAME ON AND STAYED ON ....THE SENSOR WAS BAD WHICH WAS FOUND IN THE ENGINE UPON DIAGNOSE. VOLKSWAGEN DEALER WOULD NOT FIX IT ON COBB PKWY AND DID NOT LOG IT AS AN ISSUE. I WAS UNABLE TO GET EMISSION INSPECTION YEAR TO YEAR AND FINALLY HAD NO CHOICE BUT TO GIVE IT BACK TO THE BANK / CAPTIOL ONE. CURRY HONDA REFUSED TO FIX OR TAKE THE CAR BACK.

Air Bags
Filed Mar 28, 2018CA

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOZZANI VOLKSWAGEN IN COVINA, CALIFORNIA WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 14, 2018170,000 milesGA

ENGINE FAILURE AT 170,000 DUE TO TIMING CHAIN TENSIONER FAILURE. ENGINE DIED AT 170,000 MILES DUE TO THE FAILURE OF A PART THAT HAS FAILED. IF WE HAD KNOWN THAT THIS IS A ISSUE WE WOULD HAVE REPLACED THE INEXPENSIVE PART AT THE TIMING BELT REPLACEMENT INTERVAL FOR A NOMINAL AMOUNT. ENGINE FAILURE WHILE VEHICLE WAS IN MOTION ON A CITY STREET. NOW WE HAVE A CAR WORTH NOTHING.

Unknown or Other
Filed Mar 7, 2018170,000 milesVA

FUEL PUMP RECALL IS STILL PENDING - BEEN ALMOST A YEAR...! NO CRASH OR ANYTHING HAPPENED - JUST CHECKING WHY IT TAKES SO LONG.

Electrical System
Filed Feb 13, 2018170,000 milesMA

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING 60 MPH, THE CONTACT NOTICED A GLITCH ACROSS THE INSTRUMENT PANEL. THE ENGINE STALLED AND THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE HAD TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS AN ELECTRICAL ISSUE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE DUE TO THE REMEDY NOT BEING AVAILABLE. THE CONTACT WAS ADVISED TO CALL BACK IN A FEW WEEKS. THE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Feb 10, 2018FL

THE SMELL OF GASOLINE INSIDE THE CAR IS UNBEARABLE, I SAW LEAKS FROM THE BOTTOM, RUNNING DOWN THE GAS TANK, SO I REMOVED THE BACK SEAT, AND FOUND THAT THE TOP OF THE FUEL PUMP WAS CRACKED IN MANY PARTS, AND FUEL COMES OUT, NON STOP, THROUGH THOSE CRACKS. THIS IS NOT SUPPOSED TO HAPPEN WITH THE FUEL PUMPS. IT IS AN EXTREMELY DANGEROUS ISSUE, SPECIALLY WHEN THE ELECTRICAL CONNEXION ARE RIGHT THERE. A LITTLE SPARK CAN BE CATASTROPHIC. A FEW YEARS AGO, VOLVO HAD A RECALL ON THIS EXACT ISSUE. I THINK VW SHOULD DO IT ALSO. GOD KNOWS HOW MANY LIVES ARE IN DANGER RIGHT NOW. MOSTLY CHILDREN THAT RIDE IN THE BACK SEATS. I AM TRYING TO COVER THE CRACKS WITH A PASTE, BUT IT SEEMS IT IS NOT WORKING. THE GASOLINE KEEPS COMING OUT EVEN WHEN THE CAR IS PARKED AND OFF FOR A LONG TIME, I DISCONNECTED THE PUMP, AND IT DOES NOT STOP. I DID NOT TAKE PICTURES BEFORE I PUT THE PASTE, BUT EVEN WITH THE PASTE, THE GAS IS COMING OUT THROUGH IT.

Complaints 1-50 of 262, newest first, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
202213000Routine
202120110Routine
202018300Routine
201912100Routine
201846410Do not drive
2017110710Routine
2016106500Routine
2015243720Above average
20145941030Above average
2013749942Fatalities reported
20124841130Above average
201116011Fatalities reported
2010163410Routine
20091464120Routine
2008168460Routine
2007 — this page262760Above average
2006576760Above average
20051484110Routine
20042794250High concern
20036347940High concern
20026364462Fatalities reported
20014304140Above average
20005075251Fatalities reported
19996646132Fatalities reported
1998331541Fatalities reported
199770120Routine
1996142110Routine
199593110Routine
199425110Routine
1993683100Routine
199239110Routine
199124110Routine
199034230Routine

Compare every Passat year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 30, 2024. Source: NHTSA Office of Defects Investigation.