2000 Volkswagen Passat

Fatalities reported

Owners filed 507 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k
69,500 milesMedian miles at failure

346 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module55
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip55
000
Service Brakes, Hydraulic24
001
Engine and Engine Cooling › Engine24
020
Service Brakes, Air › Antilock › Control Unit/Module22
000
Electrical System16
070
Suspension › Front › Control Arm15
000
Engine and Engine Cooling › Engine › Gasoline14
000
Steering › Linkages › Tie Rod Assembly13
000
Service Brakes, Electric13
000

5 safety recalls

Part 573 reports
Engine and Engine Cooling › Engine14E007000
Filed Mar 7, 201450 vehiclesThe Gates Corporation

Defect. The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Risk. A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Remedy. Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Fuel System, Gasoline › Delivery08V156000
Filed Apr 7, 2008412,000 vehiclesVolkswagen Of America, Inc

Defect. VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.

Risk. A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.

Remedy. DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap02V026000
Filed Jan 25, 2002487,284 vehiclesVolkswagen Of America,inc

Defect. ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Risk. FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Fuel System, Gasoline › Storage › Tank Assembly01V157000
Filed May 3, 200170,000 vehiclesVolkswagen Of America,inc

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SULFUR IN FUEL INTERACTS WITH CERTAIN ADDITIVES FOUND IN WIDELY AVAILABLE GASOLINE CAUSING SULFUR TO BECOME DEPOSITED ON THE CONTACT POINTS OF THREE FUEL SENDING UNITS MOUNTED INSIDE THE FUEL TANK. THIS COULD CAUSE THE FUEL GAUGE TO READ FULL WHILE THE FUEL TANK MAY NOT IN FACT BE FULL OR COULD BE EMPTY.

Risk. RUNNING OUT OF FUEL WITHOUT WARNING WHILE THE FUEL GAUGE INDICATES THAT THERE IS SUFFICIENT FUEL IN THE TANK LEAD TO SAFETY PROBLEMS.

Remedy. DEALERS WILL REMOVE THE EXISTING FUEL LEVEL SENDING UNITS AND REPLACE THEM WITH FUEL LEVEL SENDING UNITS USING A NEW ALLOY COMPOSED OF GOLD, SILVER, AND A SMALL AMOUNT OF NICKEL, WHICH WILL NOT CHEMICALLY REACT WITH SULFUR. VW/AUDI WILL ALSO CALL BACK VEHICLES THAT WERE REPAIRED UNDER A PREVIOUS RECALL LAST JUNE IN ORDER TO INSTALL THE UPDATED FUEL SENDING UNITS NHTSA 00V137/AUDI LB). OWNER NOTIFICATION BEGAN MAY 1, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AUDI AT 1-866-892-2834.

What owners reported

Newest filings
Air Bags1 injured
Filed Dec 16, 2025CO

Side airbag deployed for no reason while driving straight at the speed limit of 75 mph. The local VW dealer determined the side impact sensor is defective. This is a very interesting situation because a fail safe exists in these systems in that the supplemental restraint control module in the center of the car must simultaneously "see" a side impact g force in order to deploy the side air bag. In other words even with a defective side impact sensor The side air bag should not have deployed. At the time of the incident the vehicle was travelling straight ahead next to a semi truck. No such impact occurred and the VW dealer confirmed the vehicle has no evidence of such an impact. I had this investigated by Volkswagen AG and my local dealer. Suffered broken teeth, bruised ribs, hearing loss in left ear.

Fuel System, Gasoline
Filed Dec 21, 202045,000 milesNJ

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE AFTER BEING PARKED OVERNIGHT, HE NOTICED A FUEL ODOR. THE CONTACT STATED THAT THE FUEL TANK WAS HALF EMPTY AFTER BEING REFILLED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND WAS INFORMED THAT THE SEAM IN THE FUEL TANK WAS FRACTURED WHICH CAUSED THE FUEL LEAK. THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

EngineFire
Filed Jul 10, 2019CA

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE BILLOWED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY LEAVE THE ROADWAY, THE HOOD WAS RAISED AND FLAMES APPEARED IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS NOT MADE AWARE OF THE FIRE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Engine
Filed May 15, 2018185,000 milesMD

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD OVERHEAT AND CAUSE THE ENGINE TO FAIL. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THE "EMISSIONS WORK" INDICATOR ILLUMINATED SOMETIMES DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT PROVIDED.

Electrical System
Filed Feb 27, 201716,301 milesFL

PROBLEMAS ELCTRICOS

Fuel/Propulsion System
Filed Jan 6, 201710 milesCA

WHILE DRIVING ON THE HIGHWAY, WE STARTED SMELLING GASOLINE IN THE CABIN. WE PULLED OVER AND CHECKED UNDER THE HOOD. A FUEL LINE ATTACHED TO THE FIREWALL HAD A LEAK DIRECTLY ABOVE THE EXHAUST SYSTEM, AND WAS SPRAYING GASOLINE EVERYWHERE IN THE ENGINE BAY, INCLUDING THE CATALYTIC CONVERTER AND EXHAUST SYSTEM. WE WERE INFORMED BY TOW TRUCK DRIVER THAT WE WERE INCREDIBLY LUCKY NO FIRE GOT STARTED IN THE ENGINE BAY WHILE WE WERE DRIVING DOWN THE HIGHWAY.

Fuel System, Gasoline
Filed Aug 19, 201649,000 milesAZ

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING UNDER THE REAR PASSENGER SIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000. UPDATED 11/01/16*LJ

Fuel/Propulsion System
Filed Sep 21, 2015149,000 milesMO

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE TRANSMISSION WAS FRACTURED AND THERE WAS FUEL LEAKING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Engine
Filed Jul 1, 2015FL

IN APPROXIMATELY JULY OF 2014 MY VOLKSWAGEN PASSAT STARTED EXPERIENCING ON AND OFF AGAIN PROBLEMS WITH THE ENGINE FIRING. I HAD RECENTLY RETIRED AND WAS NOT DRIVING THE CAR DAILY, AND SO I WAS UNABLE TO ASSOCIATE THE PROBLEM WITH ANY RECENT DRIVING EVENT. HOWEVER, ONE MORNING WHEN THE HESITATION WAS VERY PRONOUNCED I POPPED THE HOOD TO HAVE A LOOK. WATER WAS STANDING ALMOST LEVEL WITH THE TOP OF THE BATTERY IN THE AREA HOUSING THAT PART. I USED MY INDOOR/OUTDOOR VACUUM TO PUMP OUT AS MUCH WATER AS POSSIBLE. WHEN I THOUGHT THE AREA WAS THOROUGHLY DRIED OUT I TOOK THE CAR TO MY LOCAL VOLKSWAGEN CERTIFIED MECHANIC FOR FURTHER INVESTIGATION. HE DIDN'T TAKE LONG TO DETERMINE THAT DRAINAGE HOLES ON BOTH SIDES UNDER THE HOOD WERE CLOGGED. HE WAS ABLE TO UNCLOG THE HOLE ON THE PASSENGER SIDE IMMEDIATELY, BUT THE HOLE ON THE DRIVER SIDE IS LOCATED BENEATH PARTS THAT HAVE TO BE MOVED FOR ACCESS. I RECALLED NUMEROUS TIMES OVER THE YEARS WHEN I WAS CERTAIN I WAS HEARING THE SOUND OF WATER SLOSHING AROUND UNDER THE HOOD. I HAD ASKED ON MORE THAN ONE OCCASION AT TIME OF SERVICE FOR THE SOUND TO BE INVESTIGATED FURTHER. I WAS ALWAYS TOLD THE SAME THING: THERE WAS NOTHING TO EXPLAIN THE SOUND I WAS HEARING. I NOW BELIEVE THIS HAS BEEN A RECURRING PROBLEM OVER THE YEARS I'VE OWNED THE CAR, AND MIGHT HAVE IMPACTED MORE THAN JUST THE BATTERY AT ANY TIME. I THOUGHT THERE SHOULD BE MORE THAN ONE REPORT OF THIS PROBLEM ON FILE.

Structure › Body
Filed Jun 10, 2015138,179 milesVA

MY HUSBAND PICKUP WOULD NOT START, SO I LIFT MY HOOD OF MY PASSAT TO GIVE HIM A JUMP AND THE WHOLE SECTION ALL THE WAY ACROSS THAT HOLDS THE BATTERY HAVE AT LEAST 6 INCHES OF WATER JUST STANDING IN THERE. WE HAVE HAD SOME DOWN POURS OF RAIN,BUT RAIN WATER SHOULD NEVER BE STANDING ON THE INSIDE OF MY HOOD. THIS COULD HAVE POTENTIALLY KILLED ME IF I NEVER HAD TO LIFT MY HOOD AND TRY TO DRIVE THIS WITH WATER STANDING AROUND ALL OF MY ELECTRICAL WIRES AND BATTERY. I HAVE TAKEN TWO PICTURES FOR VISIBILITY, BUT I DO NOT KNOW HOW I AM GOING TO GET THAT WATER OUT WITHOUT ELECTROCUTING MYSELF. SOMEBODY PLEASE HELP ME.

Fuel/Propulsion System
Filed May 12, 2015132,000 milesGA

I KEPT NOTICING A SMELL OF GASOLINE. ONE MORNING WHEN I BACKED UP AND LOOKED FORWARD THERE WAS A PUDDLE. I GOT OUT, BENT DOWN AND SMELLED IT. IT WAS GAS. I BACKED UP A LITTLE MORE AND THERE WAS ANOTHER SMALL PUDDLE. IT ALSO WAS GAS. WHEN I FIRST SAW THE PUDDLES OF GAS I CALLED VOLKSWAGEN AND WAS TOLD THERE WAS NO RECALL FOR THIS AND THAT ANY RECALL THAT WAS ON MY VEHICLE HAS BEEN COMPLETE (NOTHING TO DO WITH THE FUEL LEAK). JUST THIS PAST WEEK (5/2/15) I NOTICED THE SAME SMELL. THIS TIME I COULD ACTUALLY SEE THE FUEL LEAKING FROM THE BACK PASSENGER SIDE AND I FILMED IT ON MY CELL.

Fuel/Propulsion System
Filed Sep 5, 2014114,248 milesNH

AS WITH SIMILAR REPORTS THE CAR WAS DRIVEN THEN SAT FOR 24HRS, WHEN IT WAS STARTED AGAIN A STRONG GAS SMELL WAS NOTICED AND A PUDDLE OF GAS WAS FOUND UNDER THE PASSENGER REAR PANEL. IMMEDIATELY TOOK TO REPAIR STATION WHERE THEY COULD NOT FIND A LEAK. THEY FILLED THE TANK WITH GAS AND LEFT IT TO SIT OVERNIGHT AND UNDER PRESSURE. NO LEAK. 3 WEEKS HAVE PASSED WITH TYPICAL DRIVING, NOT EXCESSIVE USE AND NO LEAKS UNTIL TODAY SEPTEMBER 5TH 2014. STARTED THE CAR UP AND BACKED UP TO FIND A GAS PUDDLE AGAIN. *TR

Fuel System, Gasoline
Filed Jul 29, 2014134,000 milesNY

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS A FUEL ODOR COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT LIFTED THE HOOD AND NOTICED THAT FUEL WAS LEAKING FROM THE FUEL PIPE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

Engine
Filed Jul 14, 2014158,862 milesRI

ENGINE MOUNTS BROKE AND I REPLACED THEM ON MAY 10, 2014, THEN THEY BROKE AGAIN ON JULY 6, AND I AGAIN REPLACED THEM NOW THEY BROKE AGAIN TODAY AS I WAS PULLING OUT OF THE GAS STATION. WAS THERE ANY TYPE OF RECALL RELATIVE TO THE MOUNTS OF THE ENGINE IN THIS MODEL WHICH IS THE 200 PASSAT WAGON WITH MANUAL TRANSMISSION. THE WINDOWS ALSO KEEP STEAMING UP AND STRONG SMELL OF ANTI FREEZE. *TR

Engine
Filed May 18, 2014130,000 milesFL

I HAVE HAD MY 2000 VW PASSAT SINCE 2006 AND HAVE HAD ONLY REGULAR WEAR AND TEAR UNITL ABOUT 3 WEEKS AGO. I WAS DRIVING ON 95 IN FORT LAUDERDALE, FL MOVING AT ABOUT 65-70 MPH WHEN THE ENGINE SHUT OFF, POWER STEERING WAS GONE AND PUSHING BRAKES TOOK ALL I HAD TO TRY AND SAFELY STEER AND COME TO A COMPLETE STOP CROSSING OVER 5 LANES OF TRAFFIC TO THE BREAK-DOWN LANE. ONCE I WAS COMPLETELY STOPPED I WAS ABLE TO TURN THE KEY TO THE OFF POSITION AND RESTART THE VEHICLE. ASIDE FROM THE ENGINE, STEERING AND BRAKES ALL OTHER FUNCTIONS WERE OR AT LEAST SEEMED TO STILL BE WORKING (IE: DASH LIGHTS, RADIO, WINDOWS) THE VEHICLE DID THIS 4 MORE TIMES WHILE I ATTEMPTED TO DRIVE TO THE NEAREST EXIT AND CALL FOR ASSISTANCE. I TESTED ALL THE FUSES AND THEY ALL WERE IN WORKING ORDER AND THE NEXT SET OF SYMPTOMS OCCURRED A WEEK LATER. I WAS TRYING TO UNLOCK THE CAR WITH THE REMOTE AND THERE WAS NOT CONNECTION BEING MADE BETWEEN THE KEY AND THE CAR, I MANUALLY UNLOCKED THE DOORS AND PUT THE KEY IN THE IGNITION. THE ENGINE DIDNT START OR EVEN ATTEMPT TO TURN OVER. ALL DASH LIGHTS WERE ON AS WELL AS THE RADIO, HOWEVER, I HAD LOST THE POWER WINDOWS, LOCKS, TRUNK, GAS LID AND ALL INTERIOR LIGHT FUNCTIONS. I CURRENTLY HAVE THE VEHICLE BEING LOOKED AT AND HOPE TO GIVE AN UPDATE WHEN I FIND OUT THE ISSUE. UPDATED 12/1/2014 *JS

Air BagsCrash2 injured
Filed Feb 28, 2014137,700 milesWA

A RAINY NIGHT, 10:30 PM., ON THE FREEWAY RETURNING HOME FROM A SYMPHONY CONCERT, THE ENGINE SIMPLY QUIT. I, HUSBAND/DRIVER, TRIED THREE TIME TO RESTART IT BEFORE YELLING TO MY WIFE TO TURN ON EMERGENCY FLASHERS WHICH SHE DID. AS WE SLOWED, I REMEMBER SEEING ALL ICONS ON DASH BLINKING. BOTH OF US WERE KNOCKED UNCONSCIOUS AND DO NOT REMEMBER BEING HIT BY THE CAR BEHIND. AIR BAGS DID NOT DEPLOY. INJURIES SUSTAINED: A CONTUSION AND MINOR WHIPLASH BY HUSBAND; FRACTURED C-7 AND T-1 VERTEBRATES AND CONCUSSION BY MY WIFE. SHE HAS BEEN IN A NECK-TO-WAIST BRACE FROM NOV. 10, 2013 UNTIL PRESENT. WE ALWAYS MAINTAINED OUR PASSAT SCRUPULOUSLY ACCORDING TO VW STANDARDS AT THEIR SERVICE CENTERS BY THEIR TRAINED MECHANICS. ONE MONTH EARLIER WE HAD BROUGHT THE CAR IN TO BE CHECKED BECAUSE SOMETIMES IT WOULD NOT START AFTER DRIVING IT SOMEPLACE. TWICE HAD TO WAIT FOR AAA TOWING. AAA ABLE TO START IT RIGHT UP AS THOUGH NOTHING WAS WRONG. VW RAN "FAULT CODES" BUT FOUND NO PROBLEM.WE BOUGHT A NEW BATTERY AT VW'S SUGGESTION. SOMETHING WENT HORRIBLY WRONG WITH OUR CAR INSPITE OF OUR RESPONSIBLE MAINTENANCE. WE WERE EXTREMELY LUCKY NOT TO BE KILLED. WE WISH TO KNOW IF THERE ARE OTHER CASES LIKE OURS. AT THE VERY LEAST, WE WANT OTHERS TO KNOW ABOUT THIS POSSIBLE DANGER. I WILL APPRECIATE YOUR ACKNOWLEDGMENT OF THIS REPORT. *TR

Service Brakes
Filed Dec 30, 2013190,000 milesMI

MY 2000 VW PASSAT GLS WAGON BEGAN EXHIBITING A FLASHING/BEEPING RED BRAKE LIGHT ACCOMPANIED BY A SOLID YELLOW ABS AND TRACTION CONTROL LIGHT TO INDICATE A FAILURE IN THE ABS SYSTEM. ALSO AT THIS TIME THE INFORMATION HUD HAS "STOP, BRAKE FAULT, SERVICE MANUAL" FLASHING. UPON FURTHER RESEARCH WITH OTHER OWNERS OF THIS VEHICLE, IT HAS COME TO MY ATTENTION THAT THIS FAILURE IS FAIRLY COMMON ON 1998-2001 PASSATS, BUT NO ACTION HAS EVER BEEN TAKEN BY THE MANUFACTURER. I INTEND TO HAVE THE ABS MODULE REBUILT AND DO THE REMOVAL AND INSTALLATION WORK MYSELF; THE RESULT SHOULD BE AROUND $220 OUT OF POCKET. HOWEVER, MANY PEOPLE WHO HAVE SOUGHT DEALERSHIP SERVICE WORK FOR THIS SAME PROBLEM HAVE SPENT WELL IN EXCESS OF $1,000. GIVEN THE APPARENT FAILURE RATE OF THIS MODULE AND THE FACT THAT IT IS A CORE SAFETY FEATURE OF THE CAR, IT IS MY OPINION THAT IT SHOULD BE CONSIDERED FOR RECALL (INCLUDING COMPENSATION FOR THOSE WHO HAVE ALREADY MADE THE REPAIR). THANK YOU. *TR

Service Brakes
Filed Jun 14, 2013122,000 milesOH

INTERMITTENT WARNING LIGHTS APPEAR:ABS,BRAKE,STOP,BRAKE FAULT ON DASH WARNING AREA. STOPPED AT LOCAL REPAIR CENTER,COULD NOT DUPLICATE PROBLEM ON ROAD TEST.UNABLE TO DIAGNOSE PROBLEM WITH ABS CONTROL MODULE.,MUST BE DONE ONLY AT VW DEALERSHIP. DROVE WITHOUT WARNING COMING ON BUT HAPPENED 3 OR SO HOURS LATER. HAVE SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM..NHTSA ID NUMBER 10016037 SERVICE BULLETIN NOTED A WARRANTY REPAIR PROCESS FOR ANTI-LOCK BRAKE SYSTEM(ABS) CONTROL MODULE FOR THIS YEAR OF MY PASSAT AND MANY OTHER YEARS BEFORE AND AFTER AS WELL AS OTHER VW MODELS. VOLKSWAGEN SAID MY VIN # WAS NOT AMONG THE REPAIR CAMPAIGNS.IS THIS A CONCERN ESPECIALLY FOR YOUR ABS CONTROL THAT ALL VEHICLES BE CHECKED AND REPAIRED AS A SAFETY ISSUE? *TR

Electrical System
Filed Apr 11, 2013156,000 milesNC

WHEN MY CAR HAS A PROBLEM THERE IS A SCREEN THAT WILL TELL YOU WHAT IS WRONG. WHEN IT GETS MORE THAN 65 DEGREES OUTSIDE THE SCREEN QUITS WORKING, IT GOES BLANK. FIRST TIME I HAD PROBLEMS MY CAR WAS OVER HEATING, IT WAS BEEPING AT ME. I COULDN'T MAKE OUT WHAT IT WAS SAYING ON THE SCREEN. I HAD TO PULL OVER CUFF MY HANDS AROUND THE SCREEN TO SEE STOP OVER HEATING. I LOOKED AT MY DASH SAW THAT IT WAS OVER HEATING. THAT HAPPENED TWICE OFF AN ON WITH IN A FEW WEEKS. MY DAD AN I FIXED THE PROBLEM WITH OVER HEATING. ANOTHER TIME WAS JUST RECENT MY CHECK ENGINE LIGHT CAME ON AN ONCE AGAIN COULDN'T READ THE SCREEN. I CUFFED MY HANDS AN WAS ABLE TO SEE EMISSION CHECK. I THOUGHT IT WAS JUST ME BUT WHEN MY CAR OVER HEATED I USED GOOGLE TO SEARCH THIS SCREEN PROBLEM. TO CHECK TO SEE IF IT WAS ON RECALL OR ANYTHING,THERE IS A LOT OF PEOPLE WITH THIS ISSUE.THIS IS A MAJOR PROBLEM I THINK VOLKSWAGEN SHOULD PAY THE $400 IT TAKES TO REPLACE IT. THIS IS THEIR PRODUCT THAT IS DEFECTED! WHY SHOULD WE HAVE TO PAY FOR THEIR PROBLEM, SOME POINT THE LACK OF THIS WORKING COULD HURT SOMEONE. I'M WRITING TO MAKE SURE THIS GETS FIXED BEFORE SOMEONE GETS SERIOUSLY HURT. *TR

Air BagsCrash
Filed Feb 19, 2013130,000 milesCO

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED HOWEVER NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

20 of 507 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
202213000Routine
202118110Routine
202018300Routine
201912100Routine
201845400Do not drive
2017110710Routine
2016106500Routine
2015243720Above average
20145941030Above average
2013748942Fatalities reported
20124831130Above average
201116011Fatalities reported
2010163410Routine
20091464120Routine
2008168460Routine
2007262760Above average
2006576760Above average
20051484110Routine
20042794250High concern
20036347940High concern
20026364462Fatalities reported
20014304140Above average
2000 — this page5075251Fatalities reported
19996646132Fatalities reported
1998331541Fatalities reported
199770120Routine
1996142110Routine
199593110Routine
199425110Routine
1993683100Routine
199239110Routine
199124110Routine
199034230Routine

Compare every Passat year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 7, 2014. Source: NHTSA Office of Defects Investigation.