What owners reported
Newest filingsFiled Dec 16, 2025CO
Side airbag deployed for no reason while driving straight at the speed limit of 75 mph. The local VW dealer determined the side impact sensor is defective. This is a very interesting situation because a fail safe exists in these systems in that the supplemental restraint control module in the center of the car must simultaneously "see" a side impact g force in order to deploy the side air bag. In other words even with a defective side impact sensor The side air bag should not have deployed. At the time of the incident the vehicle was travelling straight ahead next to a semi truck. No such impact occurred and the VW dealer confirmed the vehicle has no evidence of such an impact. I had this investigated by Volkswagen AG and my local dealer. Suffered broken teeth, bruised ribs, hearing loss in left ear.
Filed Dec 21, 202045,000 milesNJ
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE AFTER BEING PARKED OVERNIGHT, HE NOTICED A FUEL ODOR. THE CONTACT STATED THAT THE FUEL TANK WAS HALF EMPTY AFTER BEING REFILLED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND WAS INFORMED THAT THE SEAM IN THE FUEL TANK WAS FRACTURED WHICH CAUSED THE FUEL LEAK. THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Filed Jul 10, 2019CA
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE BILLOWED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY LEAVE THE ROADWAY, THE HOOD WAS RAISED AND FLAMES APPEARED IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS NOT MADE AWARE OF THE FIRE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Filed May 15, 2018185,000 milesMD
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD OVERHEAT AND CAUSE THE ENGINE TO FAIL. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THE "EMISSIONS WORK" INDICATOR ILLUMINATED SOMETIMES DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT PROVIDED.
Filed Feb 27, 201716,301 milesFL
PROBLEMAS ELCTRICOS
Filed Jan 6, 201710 milesCA
WHILE DRIVING ON THE HIGHWAY, WE STARTED SMELLING GASOLINE IN THE CABIN. WE PULLED OVER AND CHECKED UNDER THE HOOD. A FUEL LINE ATTACHED TO THE FIREWALL HAD A LEAK DIRECTLY ABOVE THE EXHAUST SYSTEM, AND WAS SPRAYING GASOLINE EVERYWHERE IN THE ENGINE BAY, INCLUDING THE CATALYTIC CONVERTER AND EXHAUST SYSTEM. WE WERE INFORMED BY TOW TRUCK DRIVER THAT WE WERE INCREDIBLY LUCKY NO FIRE GOT STARTED IN THE ENGINE BAY WHILE WE WERE DRIVING DOWN THE HIGHWAY.
Filed Aug 19, 201649,000 milesAZ
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING UNDER THE REAR PASSENGER SIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000. UPDATED 11/01/16*LJ
Filed Sep 21, 2015149,000 milesMO
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE TRANSMISSION WAS FRACTURED AND THERE WAS FUEL LEAKING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Filed Jul 1, 2015FL
IN APPROXIMATELY JULY OF 2014 MY VOLKSWAGEN PASSAT STARTED EXPERIENCING ON AND OFF AGAIN PROBLEMS WITH THE ENGINE FIRING. I HAD RECENTLY RETIRED AND WAS NOT DRIVING THE CAR DAILY, AND SO I WAS UNABLE TO ASSOCIATE THE PROBLEM WITH ANY RECENT DRIVING EVENT. HOWEVER, ONE MORNING WHEN THE HESITATION WAS VERY PRONOUNCED I POPPED THE HOOD TO HAVE A LOOK. WATER WAS STANDING ALMOST LEVEL WITH THE TOP OF THE BATTERY IN THE AREA HOUSING THAT PART. I USED MY INDOOR/OUTDOOR VACUUM TO PUMP OUT AS MUCH WATER AS POSSIBLE. WHEN I THOUGHT THE AREA WAS THOROUGHLY DRIED OUT I TOOK THE CAR TO MY LOCAL VOLKSWAGEN CERTIFIED MECHANIC FOR FURTHER INVESTIGATION. HE DIDN'T TAKE LONG TO DETERMINE THAT DRAINAGE HOLES ON BOTH SIDES UNDER THE HOOD WERE CLOGGED. HE WAS ABLE TO UNCLOG THE HOLE ON THE PASSENGER SIDE IMMEDIATELY, BUT THE HOLE ON THE DRIVER SIDE IS LOCATED BENEATH PARTS THAT HAVE TO BE MOVED FOR ACCESS. I RECALLED NUMEROUS TIMES OVER THE YEARS WHEN I WAS CERTAIN I WAS HEARING THE SOUND OF WATER SLOSHING AROUND UNDER THE HOOD. I HAD ASKED ON MORE THAN ONE OCCASION AT TIME OF SERVICE FOR THE SOUND TO BE INVESTIGATED FURTHER. I WAS ALWAYS TOLD THE SAME THING: THERE WAS NOTHING TO EXPLAIN THE SOUND I WAS HEARING. I NOW BELIEVE THIS HAS BEEN A RECURRING PROBLEM OVER THE YEARS I'VE OWNED THE CAR, AND MIGHT HAVE IMPACTED MORE THAN JUST THE BATTERY AT ANY TIME. I THOUGHT THERE SHOULD BE MORE THAN ONE REPORT OF THIS PROBLEM ON FILE.
Filed Jun 10, 2015138,179 milesVA
MY HUSBAND PICKUP WOULD NOT START, SO I LIFT MY HOOD OF MY PASSAT TO GIVE HIM A JUMP AND THE WHOLE SECTION ALL THE WAY ACROSS THAT HOLDS THE BATTERY HAVE AT LEAST 6 INCHES OF WATER JUST STANDING IN THERE. WE HAVE HAD SOME DOWN POURS OF RAIN,BUT RAIN WATER SHOULD NEVER BE STANDING ON THE INSIDE OF MY HOOD. THIS COULD HAVE POTENTIALLY KILLED ME IF I NEVER HAD TO LIFT MY HOOD AND TRY TO DRIVE THIS WITH WATER STANDING AROUND ALL OF MY ELECTRICAL WIRES AND BATTERY. I HAVE TAKEN TWO PICTURES FOR VISIBILITY, BUT I DO NOT KNOW HOW I AM GOING TO GET THAT WATER OUT WITHOUT ELECTROCUTING MYSELF. SOMEBODY PLEASE HELP ME.
Filed May 12, 2015132,000 milesGA
I KEPT NOTICING A SMELL OF GASOLINE. ONE MORNING WHEN I BACKED UP AND LOOKED FORWARD THERE WAS A PUDDLE. I GOT OUT, BENT DOWN AND SMELLED IT. IT WAS GAS. I BACKED UP A LITTLE MORE AND THERE WAS ANOTHER SMALL PUDDLE. IT ALSO WAS GAS. WHEN I FIRST SAW THE PUDDLES OF GAS I CALLED VOLKSWAGEN AND WAS TOLD THERE WAS NO RECALL FOR THIS AND THAT ANY RECALL THAT WAS ON MY VEHICLE HAS BEEN COMPLETE (NOTHING TO DO WITH THE FUEL LEAK). JUST THIS PAST WEEK (5/2/15) I NOTICED THE SAME SMELL. THIS TIME I COULD ACTUALLY SEE THE FUEL LEAKING FROM THE BACK PASSENGER SIDE AND I FILMED IT ON MY CELL.
Filed Sep 5, 2014114,248 milesNH
AS WITH SIMILAR REPORTS THE CAR WAS DRIVEN THEN SAT FOR 24HRS, WHEN IT WAS STARTED AGAIN A STRONG GAS SMELL WAS NOTICED AND A PUDDLE OF GAS WAS FOUND UNDER THE PASSENGER REAR PANEL. IMMEDIATELY TOOK TO REPAIR STATION WHERE THEY COULD NOT FIND A LEAK. THEY FILLED THE TANK WITH GAS AND LEFT IT TO SIT OVERNIGHT AND UNDER PRESSURE. NO LEAK. 3 WEEKS HAVE PASSED WITH TYPICAL DRIVING, NOT EXCESSIVE USE AND NO LEAKS UNTIL TODAY SEPTEMBER 5TH 2014. STARTED THE CAR UP AND BACKED UP TO FIND A GAS PUDDLE AGAIN. *TR
Filed Jul 29, 2014134,000 milesNY
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS A FUEL ODOR COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT LIFTED THE HOOD AND NOTICED THAT FUEL WAS LEAKING FROM THE FUEL PIPE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Filed Jul 14, 2014158,862 milesRI
ENGINE MOUNTS BROKE AND I REPLACED THEM ON MAY 10, 2014, THEN THEY BROKE AGAIN ON JULY 6, AND I AGAIN REPLACED THEM NOW THEY BROKE AGAIN TODAY AS I WAS PULLING OUT OF THE GAS STATION. WAS THERE ANY TYPE OF RECALL RELATIVE TO THE MOUNTS OF THE ENGINE IN THIS MODEL WHICH IS THE 200 PASSAT WAGON WITH MANUAL TRANSMISSION. THE WINDOWS ALSO KEEP STEAMING UP AND STRONG SMELL OF ANTI FREEZE. *TR
Filed May 18, 2014130,000 milesFL
I HAVE HAD MY 2000 VW PASSAT SINCE 2006 AND HAVE HAD ONLY REGULAR WEAR AND TEAR UNITL ABOUT 3 WEEKS AGO. I WAS DRIVING ON 95 IN FORT LAUDERDALE, FL MOVING AT ABOUT 65-70 MPH WHEN THE ENGINE SHUT OFF, POWER STEERING WAS GONE AND PUSHING BRAKES TOOK ALL I HAD TO TRY AND SAFELY STEER AND COME TO A COMPLETE STOP CROSSING OVER 5 LANES OF TRAFFIC TO THE BREAK-DOWN LANE. ONCE I WAS COMPLETELY STOPPED I WAS ABLE TO TURN THE KEY TO THE OFF POSITION AND RESTART THE VEHICLE. ASIDE FROM THE ENGINE, STEERING AND BRAKES ALL OTHER FUNCTIONS WERE OR AT LEAST SEEMED TO STILL BE WORKING (IE: DASH LIGHTS, RADIO, WINDOWS) THE VEHICLE DID THIS 4 MORE TIMES WHILE I ATTEMPTED TO DRIVE TO THE NEAREST EXIT AND CALL FOR ASSISTANCE. I TESTED ALL THE FUSES AND THEY ALL WERE IN WORKING ORDER AND THE NEXT SET OF SYMPTOMS OCCURRED A WEEK LATER. I WAS TRYING TO UNLOCK THE CAR WITH THE REMOTE AND THERE WAS NOT CONNECTION BEING MADE BETWEEN THE KEY AND THE CAR, I MANUALLY UNLOCKED THE DOORS AND PUT THE KEY IN THE IGNITION. THE ENGINE DIDNT START OR EVEN ATTEMPT TO TURN OVER. ALL DASH LIGHTS WERE ON AS WELL AS THE RADIO, HOWEVER, I HAD LOST THE POWER WINDOWS, LOCKS, TRUNK, GAS LID AND ALL INTERIOR LIGHT FUNCTIONS. I CURRENTLY HAVE THE VEHICLE BEING LOOKED AT AND HOPE TO GIVE AN UPDATE WHEN I FIND OUT THE ISSUE. UPDATED 12/1/2014 *JS
Filed Feb 28, 2014137,700 milesWA
A RAINY NIGHT, 10:30 PM., ON THE FREEWAY RETURNING HOME FROM A SYMPHONY CONCERT, THE ENGINE SIMPLY QUIT. I, HUSBAND/DRIVER, TRIED THREE TIME TO RESTART IT BEFORE YELLING TO MY WIFE TO TURN ON EMERGENCY FLASHERS WHICH SHE DID. AS WE SLOWED, I REMEMBER SEEING ALL ICONS ON DASH BLINKING. BOTH OF US WERE KNOCKED UNCONSCIOUS AND DO NOT REMEMBER BEING HIT BY THE CAR BEHIND. AIR BAGS DID NOT DEPLOY. INJURIES SUSTAINED: A CONTUSION AND MINOR WHIPLASH BY HUSBAND; FRACTURED C-7 AND T-1 VERTEBRATES AND CONCUSSION BY MY WIFE. SHE HAS BEEN IN A NECK-TO-WAIST BRACE FROM NOV. 10, 2013 UNTIL PRESENT. WE ALWAYS MAINTAINED OUR PASSAT SCRUPULOUSLY ACCORDING TO VW STANDARDS AT THEIR SERVICE CENTERS BY THEIR TRAINED MECHANICS. ONE MONTH EARLIER WE HAD BROUGHT THE CAR IN TO BE CHECKED BECAUSE SOMETIMES IT WOULD NOT START AFTER DRIVING IT SOMEPLACE. TWICE HAD TO WAIT FOR AAA TOWING. AAA ABLE TO START IT RIGHT UP AS THOUGH NOTHING WAS WRONG. VW RAN "FAULT CODES" BUT FOUND NO PROBLEM.WE BOUGHT A NEW BATTERY AT VW'S SUGGESTION. SOMETHING WENT HORRIBLY WRONG WITH OUR CAR INSPITE OF OUR RESPONSIBLE MAINTENANCE. WE WERE EXTREMELY LUCKY NOT TO BE KILLED. WE WISH TO KNOW IF THERE ARE OTHER CASES LIKE OURS. AT THE VERY LEAST, WE WANT OTHERS TO KNOW ABOUT THIS POSSIBLE DANGER. I WILL APPRECIATE YOUR ACKNOWLEDGMENT OF THIS REPORT. *TR
Filed Dec 30, 2013190,000 milesMI
MY 2000 VW PASSAT GLS WAGON BEGAN EXHIBITING A FLASHING/BEEPING RED BRAKE LIGHT ACCOMPANIED BY A SOLID YELLOW ABS AND TRACTION CONTROL LIGHT TO INDICATE A FAILURE IN THE ABS SYSTEM. ALSO AT THIS TIME THE INFORMATION HUD HAS "STOP, BRAKE FAULT, SERVICE MANUAL" FLASHING. UPON FURTHER RESEARCH WITH OTHER OWNERS OF THIS VEHICLE, IT HAS COME TO MY ATTENTION THAT THIS FAILURE IS FAIRLY COMMON ON 1998-2001 PASSATS, BUT NO ACTION HAS EVER BEEN TAKEN BY THE MANUFACTURER. I INTEND TO HAVE THE ABS MODULE REBUILT AND DO THE REMOVAL AND INSTALLATION WORK MYSELF; THE RESULT SHOULD BE AROUND $220 OUT OF POCKET. HOWEVER, MANY PEOPLE WHO HAVE SOUGHT DEALERSHIP SERVICE WORK FOR THIS SAME PROBLEM HAVE SPENT WELL IN EXCESS OF $1,000. GIVEN THE APPARENT FAILURE RATE OF THIS MODULE AND THE FACT THAT IT IS A CORE SAFETY FEATURE OF THE CAR, IT IS MY OPINION THAT IT SHOULD BE CONSIDERED FOR RECALL (INCLUDING COMPENSATION FOR THOSE WHO HAVE ALREADY MADE THE REPAIR). THANK YOU. *TR
Filed Jun 14, 2013122,000 milesOH
INTERMITTENT WARNING LIGHTS APPEAR:ABS,BRAKE,STOP,BRAKE FAULT ON DASH WARNING AREA. STOPPED AT LOCAL REPAIR CENTER,COULD NOT DUPLICATE PROBLEM ON ROAD TEST.UNABLE TO DIAGNOSE PROBLEM WITH ABS CONTROL MODULE.,MUST BE DONE ONLY AT VW DEALERSHIP. DROVE WITHOUT WARNING COMING ON BUT HAPPENED 3 OR SO HOURS LATER. HAVE SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM..NHTSA ID NUMBER 10016037 SERVICE BULLETIN NOTED A WARRANTY REPAIR PROCESS FOR ANTI-LOCK BRAKE SYSTEM(ABS) CONTROL MODULE FOR THIS YEAR OF MY PASSAT AND MANY OTHER YEARS BEFORE AND AFTER AS WELL AS OTHER VW MODELS. VOLKSWAGEN SAID MY VIN # WAS NOT AMONG THE REPAIR CAMPAIGNS.IS THIS A CONCERN ESPECIALLY FOR YOUR ABS CONTROL THAT ALL VEHICLES BE CHECKED AND REPAIRED AS A SAFETY ISSUE? *TR
Filed Apr 11, 2013156,000 milesNC
WHEN MY CAR HAS A PROBLEM THERE IS A SCREEN THAT WILL TELL YOU WHAT IS WRONG. WHEN IT GETS MORE THAN 65 DEGREES OUTSIDE THE SCREEN QUITS WORKING, IT GOES BLANK. FIRST TIME I HAD PROBLEMS MY CAR WAS OVER HEATING, IT WAS BEEPING AT ME. I COULDN'T MAKE OUT WHAT IT WAS SAYING ON THE SCREEN. I HAD TO PULL OVER CUFF MY HANDS AROUND THE SCREEN TO SEE STOP OVER HEATING. I LOOKED AT MY DASH SAW THAT IT WAS OVER HEATING. THAT HAPPENED TWICE OFF AN ON WITH IN A FEW WEEKS. MY DAD AN I FIXED THE PROBLEM WITH OVER HEATING. ANOTHER TIME WAS JUST RECENT MY CHECK ENGINE LIGHT CAME ON AN ONCE AGAIN COULDN'T READ THE SCREEN. I CUFFED MY HANDS AN WAS ABLE TO SEE EMISSION CHECK. I THOUGHT IT WAS JUST ME BUT WHEN MY CAR OVER HEATED I USED GOOGLE TO SEARCH THIS SCREEN PROBLEM. TO CHECK TO SEE IF IT WAS ON RECALL OR ANYTHING,THERE IS A LOT OF PEOPLE WITH THIS ISSUE.THIS IS A MAJOR PROBLEM I THINK VOLKSWAGEN SHOULD PAY THE $400 IT TAKES TO REPLACE IT. THIS IS THEIR PRODUCT THAT IS DEFECTED! WHY SHOULD WE HAVE TO PAY FOR THEIR PROBLEM, SOME POINT THE LACK OF THIS WORKING COULD HURT SOMEONE. I'M WRITING TO MAKE SURE THIS GETS FIXED BEFORE SOMEONE GETS SERIOUSLY HURT. *TR
Filed Feb 19, 2013130,000 milesCO
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED HOWEVER NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
20 of 507 complaints, reproduced as filed.