Filed Sep 18, 200210,450 vehiclesVolkswagen of America,inc
Defect. ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE.
Risk. IF SUCH FAILURES OCCUR WHILE THE VEHICLE IS IN USE AT NIGHT OR IN RAINY OR SNOWY WEATHER, A CRASH COULD OCCUR.
Remedy. DEALERS WILL REPLACE THE ELECTRICAL PART OF THE IGNITION SWITCH ASSEMBLY. OWNER NOTIFICATION BEGAN NOVEMBER 20, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Latches/Locks/Linkages
Filed Feb 6, 2015120,000 milesAZ
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT HAD TO USE THE KEY FROM THE OUTSIDE OF THE DOOR TO WIND THE WINDOW DOWN TO OPEN THE DOORS. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Engine and Engine Cooling › Cooling System
Filed Jul 4, 201186,000 milesAZ
I WAS DRIVING ON THE HIGHWAY IN MY 1996 VW PASSAT AT 65 MPH AND THE ENTIRE INSIDE OF MY CAR WAS ENGULFED WITH WATER AND ANTI FREEZE STEAM AND VAPOR. IT WAS QUICKLY AND WITH OUT WARNING IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. THE PROBABLE CAUSE OF THE PROBLEM IS A DEFECTIVE HEATER CORE. THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE LEAD TO A MAJOR ACCIDENT RESULTING IN INJURY OR DEATH. *TR
Engine and Engine Cooling › Cooling System
Filed Nov 12, 2010115,017 milesNY
HEATER CORE FAILED WHILE DRIVING, BLOWING HOT STEAM OUT OF THE VENTS, DUMPING HOT COOLANT ONTO MY FEET AND FOGGING UP THE WINDSHIELD INSTANTLY. *TR
Engine and Engine Cooling
Filed Aug 18, 2008117,000 milesCA
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SELLER STATED THAT IT WAS A MINOR ISSUE. THE CHECK ENGINE LIGHT WAS RESET AND ILLUMINATED AGAIN TWO DAYS LATER. IN ADDITION, THE VEHICLE WOULD CONSTANTLY OVERHEAT. THERE WERE NO SIGNS OF THE VEHICLE OVERHEATING WHILE DRIVING; HOWEVER, RADIATOR FLUID WOULD SPILL OUT OF THE VEHICLE WHEN IT WAS PARKED. THE RADIATOR, TIMER, WATER PUMP, AND SENSORS WERE REPLACED ON THE VEHICLE, BUT NONE OF THE REPAIRS REMEDIED THE FAILURE. NHTSA CAMPAIGN ID NUMBER 95V178000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) FOR THE 1995 PASSAT IS IDENTICAL TO THE FAILURE SHE IS EXPERIENCING. THE FAILURE MILEAGE WAS 117,000 AND CURRENT MILEAGE WAS 136,000. UPDATED 09/10/08. *LJ UPDATED 09/16/08. *JB
Electrical System
Filed Aug 4, 2008MO
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL COMPONENT IN THE IGNITION SWITCH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS DISPLEASED TO KNOW THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE FAILURES WERE IDENTICAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.
Exterior Lighting › Headlights
Filed Jun 2, 2008140,000 milesWA
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR HEADLAMPS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V256000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE COST OF $250. HE IS CURRENTLY IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jan 4, 200883,900 milesPA
HEATERCORE FAILED FOGED UP ALL MY WINDOWS,SOAKED CARPET AND FILLED CABIN WITH TOXIC ANTIFREEZE VAPOR ON MY WAY HOME FROM MY UNCLES FUNERAL. *CN
Electrical System › Ignition › Switch
Filed Nov 27, 2007WA
THE IGNITION SWITCH ON MY 1996 VW PASSAT WENT OUT WHILE DRIVING AT NIGHT, WHICH SHUT DOWN THE HEADLIGHTS. THIS IS EXACTLY THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER : 02V256000 I WAS INFORMED BY VW CUSTOMER SERVICE THIS RECALL DIDN'T APPLY TO MY VIN#, DESPITE IT BEING A 1996 PASSAT. I THINK IT SHOULD. *TR
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Oct 27, 200668,000 milesNC
HEATER CORE FAILURE. VENTING OF NOXIOUS FUMES INTO PASSANGER COMPARTMENT. *NM
Electrical System › Ignition
Filed Aug 11, 2006150,000 milesNH
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START SOMETIMES AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. THE VEHICLE FINALLY STARTED AFTER SEVERAL ATTEMPTS. THERE WAS A NHTSA RECALL, # 02V256000, REGARDING THE ELECTRICAL SYSTEM: IGNITION: SWITCH. THE MANUFACTURER INFORMED THE CONTACT THAT PREVIOUS RECALL REPAIR INFORMATION WAS AVAILABLE THROUGH THE DEALER. THE DEALERSHIP WAS NOT CONTACTED.
Electrical System
Filed Jul 13, 2006GA
I HAVE HAD ONGOING ISSUES WITH ELECTRONIC AND EMISSIONS SENSORS FOR THIS VEHICLE AND RECENTLY SPENT $756.54 TO (AGAIN!) REPLACE SENSORS SO THAT THE VEHICLE WOULD PASS ITS ANNUAL EMISSIONS TEST (AS MANDATED BY THE EPA). I WROTE TO VW CUSTOMER CARE TO SEEK REIMBURSEMENT OF THIS (AND PAST) CHARGES AND WAS TOLD TODAY (7/13/06) THAT NO RECALLS OR SERVICE BULLETINS WERE ISSUED, SO NO REIMBURSEMENT WILL BE MADE. I TOLD THEM THAT NHTSA ISSUED RECALL 99V131 (WHICH ADDRESSES SOME OF THE AREAS) BUT VW TOLD ME THAT IT DID NOT APPLY, AS ALL REIMBURSEMENTS ARE VIN-SPECIFIC. CAN ANYONE PLEASE HELP? THANK YOU. *JB
Electrical System › Ignition › Switch
Filed Mar 16, 2006105,000 milesMI
DT*: THE CONTACT STATED THE HEADLIGHTS AND WINDSHIELD WIPERS BECAME INOPERABLE, THEN THE VEHICLE WOULD NOT START. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC. THE RECALL, #02V256000 CONCERNING THE IGNITION SWITCH WAS PERFORMED ON THE VEHICLE IN AUGUST 2002. THE VEHICLE IS HAVING THE SAME PROBLEM AS INDICATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED. *AK
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Dec 8, 200581,000 milesNJ
HEATER CORE IS LEAKING, AND MAKES DRIVING IMPOSSIBLE DUE TO DECREASED VISIBILITY, AND THE FUMES COMING OFF THE HEATER CORE CAUSE ME TO COUGH FOR A FEW DAYS IF I ACTUALLY DRIVE MY CAR. *NM
Electrical System › Ignition › Switch
Filed Nov 30, 2005NY
CONSUMER HAD 1996 VW PASSAT IGNITION SWITCH REPLACED. AFTER ABOUT A YEAR SWITCH NEEDED TO BE REPLACED AGAIN. *TS THE FIRST TIME THE SWITCH WAS REPLACED IT WAS FREE OF CHARGE AND NOW THAT IT HAS FAILED AGAIN THE DEALER DOESN'T WANT TO REPLACE THE IGNITION SWITCH UNDER THE RECALL AGAIN BECAUSE THEY STATED THE VEHICLE WAS MORE THAN 8 YEARS OLD. *JB
Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed Aug 24, 2005CA
1996 CLUTCH PEDAL ASSEMBLY FAILED ON THE 1996 VOLKSWAGEN PASSAT.*MR THE CONSUMER BELIEVED THE PART WAS POORLY DESIGNED.*JB
Electrical System
Filed Aug 9, 200584,000 milesPA
MY 1996 VW PASSAT HAS LOST ITS ENTIRE INSTRUMENT CLUSTER, VERY UNSAFE WITH NO BACKING FROM VW. *JB
Electrical System › Ignition › Switch
Filed May 2, 2005142,045 milesDE
MY 1996 VW PASSAT HAS AN IGNITION SWITCH IS FAULTY. MY FIRST TIME WAS AT NIGHT AND MY LIGHTS WENT OUT. I PULLED OF THE ROAD AND RESTARTED THE CAR AND THE LIGHTS CAME ON. THE NEXT TIME THE LIGHTS WENT OUT AND THE WIPERS STOP. I HIT EVERY SWITCH AND WHEN I HIT THE IGNITION SWITCH EVERYTHING CARE ON. I CALLED DEALER AND HE SAID MY VIN WAS NOT COVERED UNDER THE RECALL. IF MY CAR IS HAVING THE SAME PROBLEMS AS THE RECALL WHY CAN'T THIS BE COVERED BY THE SAFETY RECALL?
Latches/Locks/Linkages › Doors › Latch1 injured
Filed Apr 26, 200580,000 milesCA
REAR DOOR LATCH FAILED AND DOOR FLEW OPEN AND 10 YEAR OLD CHILD FELL OUT OF THE CAR. THE DOOR APPEARS TO CLOSE NORMALLY BUT IT IS NOT LATCHED. AFTER CLOSING THE DOOR MULTIPLE TIMES , IT DOES CATCH BUT IT IS NOT OBVIOUS WHEN THE DOOR IS CLOSED. LUCKILY, THERE MINOR INJURIES DUE TO THE LOW SPEED OF THE CAR.*AK
Visibility › Defroster/Defogger/Hvac System › Heater Core1 injured
Filed Mar 17, 200585,000 milesVA
IN JANUARY 2004 I DROVE BACK TO SCHOOL IN VIRGINIA AFTER SPENDING CHRISTMAS WITH MY FAMILY. ON THE WAY BACK WHILE I WAS ON THE PENNSYLVANIA TURN PIKE MY HEATER CORE BURST, SPRAYING BOILING HOT COOLANT (BOTH LIQUID AND STEAM) INTO THE VEHICLES INTERIOR. THE LIQUID FOR THE MOST PART CAUSED DAMAGE TO THE CARPET, AND FORTUNATELY ANY THAT WAS SPRAYED ON MY SIDE OF THE COMPARTMENT WAS BLOCKED BY MY PANTS. THE STEAM HOWEVER FILLED MY COMPARTMENT, MAKING IT IMPOSSIBLE TO SEE AND CAUSING A NEAR COLLISION WITH ANOTHER VEHICLE BEFORE I WAS ABLE TO OPEN MY WINDOWS AND CLEAR IT OUT. THE INJURY LISTED AS SUCH IS IN REGARDS TO MY BREATHING THE COOLANT IN, WHICH IS HARMFUL TO ONES HEALTH. MAINTENNANCE HAD BEEN PERFORMED PREVIOUSLY ON MY VEHICLE JUST BEFORE THAT REPLACING THE AUX WATER PUMP, AND I HAD THE COOLANT SYSTEM FLUSHED AND MAINTENNANCE DONE ON IT AT THAT TIME AT AN AUTHORIZED VW DEALERSHIP. THERE HAVE BEEN SEVERAL PROBLEMS WITH MY COOLING SYSTEM, THE AUX WATER PUMP, THE HEATER CORE, AND THE THERMOSTAT. FORTUNATELY POLICE WERE PASSING BY AT THE TIME AND GAVE ASSISTANCE, AS WELL AS CALLING A TOW TRUCK.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jan 11, 200576,279 milesCT
THE ABS LIGHT ILLUMINATED AND THE ANTI-LOCK BRAKES TEND NOT TO OPERATE, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. TAKEN TO DEALER FOR CHECK UP AND, RESULTS SHOWED THAT THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER. *AK *NM
Visibility › Power Window Devices and Controls
Filed Dec 27, 200488,000 milesMN
DRIVER SIDE WINDOW WAS NOISY WHEN CLOSING, NOW HAS FAILED SUCH THAT WINDOW DOES NOT CLOSE COMPLETELY, SLIDES DOWN ALLOWING WATER AND WIND TO ENTER VEHICLE. MOTOR WILL FUNCTION, BUT MAKES SOUNDS AS THOUGH COGS IN REGULATOR ARE STRIPPED. MANY OTHER OWNERS ON VARIOUS DISCUSSION FORUMS HAVE EXPERIENCED THE SAME PROBLEMS. *AK
Electrical System › Ignition › Switch
Filed Dec 11, 200484,200 milesFL
IGNITION SWITCH REPLACED IN A 1996 PASSAT VR6. WAS A RECALL ON SWITCH. I WOULD LIKE A REFUND ON PARTS AND LABOR. *JB
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Oct 24, 2004CA
OWNER OF 1996 VOLKSWAGEN PASSAT GLX. DRIVING LOW SPEED WHEN I HEARD A POP & HISS SOUND. TONS OF STEAM CAME THROUGH THE AIR CONDITIONING VENTS & UNDER THE DASH. I PULLED THE CAR OVER AND FOUND LEAKING COOLANT UNDER VEHICLE ON PASSENGER SIDE. HEATER CORE FAILED. I HAD TO TOW MY VEHICLE BACK TO MY HOUSE AND CONTACTED VOLKSWAGEN OF AMERICA TO REPAIR. NO RESPONSE FROM VWOA AS OF YET AS I CONTACTED THEM VIA EMAIL A COUPLE DAYS AGO.*AK
Electrical System › Ignition › Switch
Filed Sep 20, 2004IL
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN NHTSA RECALL 02V256000. ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL, CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE. DEARSHIP INDICATED TO CONSUMER SORRY THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK
Visibility › Defroster/Defogger/Hvac System › Heater Core1 injured
Filed Sep 12, 200499,635 milesOR
NO EVENT LEADING TO THE FAILURE... I WAS DRIVING DOWN THE FREEWAY AT 65 MPH WHEN MY HEATER CORE FAILED.. CAUSING SOLDING HOT COOLANT TO RUSH ONTO MY FEET WHILE DRIVING.. I HAD TO BRAKE WHILE COOLANT WAS ALL OVER MY FEET...BURNING THEM...NEARLY CAUSING AND ACCIDENT!*AK
Latches/Locks/Linkages › Doors › Latch
Filed Jul 2, 200468,000 milesNV
CONSUMER COMPLAINED ABOUT A DOOR LOCK PROBLEM. CURRENTLY, THREE OF THE FOUR DOOR LOCKS BROKE. DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. CONSUMER TOOK VEHICLE TO THE DEALER, WHO INDICATED THAT THEY WILL DO NOTHING. CONSUMER PURCHASED AN EXTENDED WARRANTY. HOWEVER, IT DID NOT COVER THE PROBLEM. *AK
Electrical System › Ignition › Switch
Filed Jan 20, 2004NE
CONSUMER STATED VEHICLE HAD THE VERY SAME PROBLEM AS MENTIONED IN RECALL 02V256000 CONCERNING IGNITION SWITCH. ALSO, THE ELECTRICAL PART OF THE SWITCH SHORTED OUT THE LIGHTS, AIR CONDITIONING, WINDSHIELD WIPERS, AND RADIO. TOOK VEHICLE DEALER, AND CONSUMER WAS GRANTED AN EXTENDED WARRANTY. HOWEVER, THE PROBLEM STILL EXISTS. *AK
Power Train › Automatic Transmission
Filed Jan 9, 200460,000 milesCO
TRANSMISSION BROKEN AT 60,000 MILES, ASE CERTIFIED MECHANIS UNABLE TO FIX PROPERLY, THEY HAD TO REPLACE IT UNDER THERI WARANTEE WITHIN 12,000 MILES. TRANSMISSION LASTED 8 MONTH WITH SHAKEY SHIFTING THEN WENT AGAIN. NOW 4TH TRANMISSION DOES NOT WORK PROPERLY . *AK
Latches/Locks/Linkages › Doors › Latch
Filed Dec 2, 200310,028 milesCA
DOOR HANDLES WORE OUT WITHIN THREE YEARS OF THE LIFE OF THE VEHICLE. CONSUMER HAD TWO VEHICLES THAT HAD DEFECTIVE DOOR HANDLES. NOT LONG AFTER OWNING THE VEHICLE THE CONSUMER WAS UNABLE TO OPEN ANY OF THE DOORS FROM THE INSIDE. *AK DEALER FOUND THE WORN DOOR LOCK ASSEMBLY NEEDED TO BE REPLACED. BROKEN OUTSIDE MIRROR SWITCH REPLACED. TRUNK LOCK WAS LOOSE. *TT *JB
Latches/Locks/Linkages › Doors › Latch
Filed Oct 27, 200325,000 milesFL
THE DOORS CANNOT BE OPENED FROM THE OUTSIDE. IT STARTED WITH THE LEFT REAR DOOR WHICH I TRIED TO REPAIR MYSELF. THEN IT WAS THE DRIVER DOOR. IT WAS REPAIRED BY THE DEALER AT A HIGH COST. NOW IT IS THE PASSENGER DOOR. THIS IS DANGEROUS AND SHOULD BE THE OBJECT OF A RECALL.*AK
Vehicle Speed Control
Filed Sep 23, 2003TX
WHILE DRIVING FOR OVER TWO HOURS VEHICLE CONTINUED TO ACCELERATE, REVVING UP WHEN THE DRIVER ATTEMPTED TO PASS ANOTHER VEHICLE AND STALLED. *AK
Exterior Lighting › Headlights
Filed Sep 10, 2003MO
WHILE DRIVING, THE HEADLIGHTS BLEW OUT WHICH CAUSED THE CONSUMER TO ABRUPTLY PULL OVER. *JB
Visibility › Power Window Devices and Controls
Filed Sep 9, 2003NH
THE PASSENGER DOOR POWER WINDOW DOES NOT WORK MOST OF THE TIME - TRUNK WILL NOT UNLOCK WITH KEY, CRUISE CONTROL ONLY WORKS SOMETIMES.*AK
Exterior Lighting › Headlights
Filed Aug 29, 2003CA
HEADLIGHTS CONTINUALLY GO OUT. VOLKSWAGEN DEALERSHIP SUPPOSEDLY DID ELECTRICAL PART OF IGNITION SWITCH REPLACEMENT, BUT HEADLIGHTS STILL DID NOT WORK. FURTHER REAIRS BY AN INDEPENDANT MECHANIC WORKED FOR A SHORT TIME, THEN ONE OF THE LIGHTS WENT OUT AGAIN. THIS HAS BEEN ONGOING FOR OVER A YEAR. DEALERSHIP COMPLETELY UNINTERESTED.*AK
Electrical System › Ignition › Switch
Filed Aug 15, 200372,000 milesCA
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE CAME ON AND WENT OFF INTERMITTENTLY. *AK WINDSHIELD WIPERS WORKED INTERMITTENTLY. CONSUMER ALSO EXPERIENCED THE SAME DEFECTS AS STATED IN THE IGNITION SWITCH RECALL. *PH. THE CONSUMER STATED THE PROBLEM WAS FIXED UNDER THE RECALL REGARDING THE IGNITION SWITCH. *JB
Visibility › Windshield Wiper/Washer › Motor
Filed Jul 10, 2003CA
WHILE TRAVELING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WILL COME ON AND OFF WITHOUT PRIOR WARNING. *AK
Structure › Body › Door
Filed Jun 18, 2003CO
DOOR HANDLE PROBLEM. HANDLES HAVE BEEN REPLACED 3 TIMES ON DIFFERENT DOORS. MANUFACTURER WAS CONTACTED, AND SAID THAT THERE WAS NOTHING THEY COULD DO.*AK
Electrical System › Ignition › Switch
Filed May 29, 2003GA
1. MY CAR HAD IGNITION SWITCH FAILURE. THERE IS A RECALL ON IGNITION SWITCH FAILURES FOR THE YEAR/MAKE/MODEL OF MY CAR. WHEN I CONTACTED THE MANUFACTURER THEY SAID THE RECALL DOESN'T APPLY TO MY VIN. 2. DRIVERS DOOR WINDOW REGISTER HAS FAILED. MANY OWNERS OF SIMILAR VEHICLES HAVE REPORTED SAME.
WHILE DRIVING THE WIPERS AND HEADLIGHTS WENT OUT. NHTSA RECALL 02 V 256 000 WAS RELATED TO THIS PROBLEM BUT THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL. *NLM
Electrical System › Wiring › Interior/Under Dash
Filed Dec 3, 2002MA
THE DASHBOARD AND ELECTRICAL WIRES HAVE BURNT. CONSUMER STATES' NONE OF THE GAUGES ARE WORKING AND BRAKES ARE NOT WORKING PROPERLY. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Fuel System, Other › Delivery
Filed Nov 21, 2002FL
CONSUMER STATES THE DASHBOARD INSTRUMENT ARE NOT WORKING AT ALL. SPEEDOMETER IS NOT SHOW ACCURATE SPEED, NEITHER THE GASOLINE GAUGE AND OTHER PANEL INSTRUMENTS. POR FAVOR ENVIE EL CUESTIONARIO. TS
Electrical System
Filed Nov 14, 2002NH
WHEN DRIVING VEHICLE WITHOUT WARNING THE HEADLIGHTS, WINDSHIELD WIPERS, AND TURN SIGNALS WILL GO OUT. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Electrical System › Ignition › Switch
Filed Nov 13, 2002NY
CONSUMERS NOTICE THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY HAS FAILED CAUSING THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR
Electrical System › Ignition
Filed Nov 7, 2002TN
IGNITION SWITCH FAILURE RESULTS IN WINDSHIELD WIPER, WINDOWS, AND BLINKER FAILURE AS WELL AS THE ENGINE NOT STARTING OR STOPPING ONCE STARTED. VERY DANGEROUS AND PRONE TO SERIOUS ACCIDENT. MAY CAUSE PERSONAL INJURY AND HARM AND INJURY TO OTHERS IN AN HIGHWAY ACCIDENT. DT
Visibility › Power Window Devices and Controls
Filed Nov 7, 2002TN
BOTH POWER WINDOWS FAIL. DRIVER'S WINDOW CIMPLETELY FAILED. MUST TRY AND OPEN DOOR IF STOPPED BY POLICEMAN OPENING YOUR DOOR IS NOT ACCEPTABLE BY POLICEMAN. AS WITH OTHER VOLKSWAGEN MODELS, THIS MODEL HAS MAJOR POWER WINDOW FAILURE WHICH POSSES A SAFETY THREAT BECAUSE OF INABILITY TO OPERATE BOTH FRONT WINDOWS. DT
Visibility › Power Window Devices and Controls
Filed Nov 7, 2002TN
BOTH POWER WINDOWS FAIL AND WINDOW DEFOGGER DOESN'T WORK. SO WHEN THIS OCCURS I DON'T EVEN HAVE THE OPTION OF ROLLING DOWN MY WINDOWS TO CLEAR THE CAR SO THAT I CAN OPERATE THE VEHICLE. VERY DANGEROUS AND HAS LED TO NEAR ACCIDENTS ON 4 OCCASIONS. DRIVER'S WINDOW COMPLETELY FAILED. MUST TRY TO OPEN DOOR WHILE DRIVING TO CLEAR AIR. MUST TRY AND OPEN DOOR IF STOPPED BY POLICEMAN OPENING YOUR DOOR IS NOT ACCEPTABLE BY POLICEMAN. AS WITH OTHER VOLKSWAGEN MODELS, THIS MODEL HAS MAJOR POWER WINDOW FAILURE WHICH POSSES A SAFETY THREAT BECAUSE OF INABILITY TO OPERATE BOTH FRONT WINDOWS. DT
Electrical System › Wiring › Rear Compartment/Trunk
Filed Nov 7, 2002TN
TRUNK LOCKING MECHANISM AND ELECTRICAL COMPONENT FAILURE. RESULTS IN DANGEROUS SITUATIONS WHEN THE TRUNK WILL OPEN WHILE DRIVING AND NOT CLOSE AND LOCK. MAY CAUSE A HIGHWAY ACCIDENT WHEN THE TRUNK POPS UP, COMPLETELY BLOCKING DRIVER REAR VIEW CAUSING AN ACCIDENT. DT
Electrical System › Ignition
Filed Oct 30, 2002MD
NHTSA# 15255-02-V-256-000 IGNITION SWITCH ASSEMBLY CAN FAIL CAUSING THE HEAD LIGHT, WIDSHIELD AND WIPERS TO BECOME INOPERATIVE. A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDE TO VIN# DEALER NOTIFIED TS
Electrical System › Ignition
Filed Oct 30, 2002MD
THERE IS A RECALL CAMPAIGN IN PROGRESS FOR PASSAT IGNITION SWITCH WITH NHTSA CAMPAIGN ID NUMBER 02V256000. I WOULD LIKE TO HAVE THIS CAMPAIGN EXTENDED TO INCLUDE MY VEHICLE AS I AM EXPERIENCING THE SAME SAFETY DEFECT THAT IS THE SUBJECT OF THE CURRENT CAMPAIGN. DT
Electrical System
Filed Oct 25, 2002NM
CONSUMER STATES WHILE DRIVING ALL VEHICLE'S HEADLIGHTS, TAILLIGHTS AND INTERIOR LIGHTS FAIL W/O WARNING. TS
Complaints 1-50 of 142, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 18, 2002. Source: NHTSA Office of Defects Investigation.