Owners filed 331 complaints about this vehicle with federal regulators, most often about the suspension › front › control arm. It has been recalled 5 times.
When it fails
08000080,000 milesMedian miles at failure
126 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
26
0
0
0
Suspension › Front
25
0
0
0
Suspension › Front › Control Arm
23
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
21
0
0
0
Steering › Linkages › Tie Rod Assembly
18
0
0
0
Suspension › Front › Control Arm › Lower Arm
16
0
0
0
Engine and Engine Cooling › Engine
16
0
1
0
Visibility › Windshield
8
0
0
2
Service Brakes, Hydraulic
8
1
0
0
Service Brakes, Air › Antilock › Abs Warning Light
8
0
0
0
5 safety recalls
Part 573 reports
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap02V026000
Filed Jan 25, 2002487,284 vehiclesVolkswagen Of America,inc
Defect. ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Risk. FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy. DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Steering › Linkages › Rod › Relay › Connecting99V248000
Filed Sep 13, 199951,900 vehiclesVolkswagen Of America,inc
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Risk. IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE TIE RODS.
Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings99V131001
Filed May 21, 199988,121 vehiclesVolkswagen Of America,inc
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A CONTROL VALVE IN THE VACUUM HOSE CONNECTING THE BRAKE BOOSTER TO THE INTAKE MANIFOLD MAY NOT OPEN OR CLOSE FULLY AT TEMPERATURES BELOW -4 F UNDER CERTAIN DRIVING CONDITIONS.
Risk. THIS CONDITION COULD CAUSE INSUFFICIENT VACUUM TO BE PROVIDED TO THE BRAKE BOOSTER.
Remedy. DEALERS WILL INSTALL A VACUUM BY-PASS SYSTEM INTO VEHICLES OPERATED IN THESE STATES WHICH IS DESIGNED TO PROVIDE SUFFICIENT VACUUM FOR FULL BRAKE ASSIST UNDER ALL WEATHER CONDITIONS.
Engine and Engine Cooling › Cooling System98V134000
Filed Jun 22, 199819,800 vehiclesVolkswagen Of America,inc
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE ENGINE BACKFIRES DURING A COLD-START, AN AIR SCREEN WHICH IS LOOSELY SEATED IN THE AIR FLOW METER CAN BECOME DAMAGED.
Risk. SCREEN PIECES COULD ENTER THE INTAKE AIR FLOW SYSTEM AND PREVENT THE THROTTLE PLATE FROM RETURNING TO ITS FULL IDLE POSITION.
Remedy. DEALERS WILL INSTALL A RETAINING RING TO HOLD THE AIR SCREEN IN PLACE.
What owners reported
Newest filings
Engine
Filed Oct 13, 2017105,090 milesGA
THE TIMING CHAIN SYSTEM IS DEFECTIVE AND THEY KNOW IT. WHY DIDN'T THEY INFORM ME OF THIS.MAYBE BECAUSE THEY HAVE HANDS FULL WITH THE EMISSION CHEATING SCANDAL. OR IF THEY DID THEM THEY WOULD BE LIABLE FOR ALL THE COMPLAINTS BEFORE. PLEASE PUTVOUTCA RECALL. THIS CAR IS DANGEROUS !!!!!
Fuel/Propulsion System
Filed Oct 1, 201712,800 milesCO
DRIVING BACK HOME FROM STORE AND CAR JUST DIED OUT THAN SMELT LIKE GAS.
Fuel System, Gasoline
Filed Jul 22, 2014223,434 milesCA
CABIN SMELLS LIKE FUMES FOR STARTERS AN GAS GAUGE IS OFF CAR SAYS IT HAS QUARTER OF A TANK AN THAN I RUN OUT OF GAS ALMOST HAD A ACCIDENT BECAUSE OF THIS ! ALSO CAR HAS TONS OF ELECTRICAL PROBLEMS IF IT SITS FOR MORE THAN THREE DAYS BATTERY DIES BUT MY MAIN CONCERN IS MY FUEL GAUGE. *TR
Service Brakes, Hydraulic
Filed Jan 3, 2011110,000 milesTN
ABS MODULE APPEARS TO BE FAULTY. ABS AND BRAKE LIGHT REMAIN ON/FLASHING. LOSS OF ABS COULD CAUSE COLLISION, DEALER WANTS $1000+ FOR THE PART AND DOES NOT GUARANTEE IT WILL FIX THE PROBLEM. *TR
Electrical SystemFire
Filed Sep 14, 201081,000 milesIL
FIRE IN RUBBER BOOT HOUSING BETWEEN LEFT REAR DOOR AND CAR FRAME. PRECEDING EVENTS, LEFT REAR DOOR SPEAKER WAS NOT FUNCTIONING, LEFT REAR WINDOW FUNCTIONED SOMETIMES. DOOR WAS CLOSED AFTER RETURNING HOME AND PARKING GARAGE. ARCING WAS HEARD AND SMOKE CAME FROM DOOR. OWNER REMOVED MANY FUSES FROM DRIVERS SIDE FUSE PANEL AND THEN REMOVED CONNECTIONS TO MAIN BATTERY. DOOR PANEL COVER WAS REMOVED AND BOOT REMOVED TO FIND HOUSING ON 5 OF THE 8 WIRES BURNT AND MOST OF THE WIRE BURNT THROUGH THE WIRE. PICTURES ARE AVAILABLE. *TR
Service Brakes, Electric
Filed Jan 14, 200968,000 milesIL
THE ABS LIGHT STAYS ON, THE BRAKE LIGHT FLASHES, THE ENGINE OIL LIGHT COMES ON AND THE TACHOMETER GOES TO 0 AND STOPS WORKING EVEN THOUGH I AM ACCELERATING. THE CONTROL MODULE WAS THE CULPRIT AND IT WOULD COST $1450.00 AND THERE WAS NO USED PART AVAILABLE AND IT IS A DEALER ONLY PART. *TR
Service Brakes, Hydraulic
Filed Jan 14, 200968,000 milesIL
THE ABS LIGHT COMES ON,FOLLOWED BY THE BRAKE LIGHT BLINKING THE ENGINE OIL LIGHT COMES ON AND THE TACHOMETER GOES TO 0 AND STOPS WORKING EVEN THOUGH I AM ACCELERATING. THERE ARE MANY OTHERS WITH THIS SAME ISSUE IT CAN BE RESEARCHED ON HTTP://TECH.BENTLEYPUBLISHERS.COM/THREAD.JSPA?THREADID=2447&TSTART=0. *TR
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Oct 23, 2008115,000 milesCA
ABS MODULE FAILURE. WAS DRIVING SHORTLY AFTER HAVING FRONT END WORK DONE AND LIGHT WHEN ON. THIS HAPPENS INTERMITTENTLY WHILE DRIVING. BRAKING IS AFFECTED. *TR
Service Brakes, HydraulicCrash
Filed Oct 22, 200890,000 milesMN
ABS MODULE IN OPERATIVE ABS SYSTEM. *TR
Service Brakes, Hydraulic
Filed Oct 1, 2008175,000 milesAZ
THE ABS MODULE IN MY 1998 VOLKSWAGEN PASSAT 1.8T HAS GONE BAD. THIS FAULT CAME WITHOUT NOTICE OF ANY SYMPTOMS AND COMPLETELY UNPROVOKED. THE WARNING LAMP AND TONE APPEAR EVERY TIME I START THE VEHICLE. THIS IS A KNOWN ISSUE WITH MANY INDEPENDENT VOLKSWAGEN MECHANICS AND MANY PASSAT OWNERS. *TR
Suspension › Front
Filed Sep 24, 2008OH
THE LOWER CONTROL ARMS ON MY 1998 VW PASSAT ARE DEFECTIVE AND DANGEROUS ACCORDING TO MY MECHANIC. VW REFUSES TO REPLACE THEM EVEN THOUGH THERE WAS A RECALL FOR THESE PARTS. THE REASONING IS THAT: - I BROUGHT MY CAR IN FOR THE RECALL AT THEIR DEALER IN 2005 AND AT THE TIME THE PARTS SEEMED OK. - AT THIS TIME, THEIR DEALER HAS REINSPECTED THE CAR. THE VW DEALER THINKS THAT BOTH LOWER FRONT CONTROL ARMS ON THE CAR NEED REPLACEMENT. HOWEVER THE PARTS ARE NOT ABOUT TO FAIL AND THE CAR IS STILL DRIVABLE AND THUS VW WILL NOT PAY FOR THEIR REPLACEMENT. MY MECHANIC STATES THAT THE CAR NEED TO BE REPLACED AND THE CAR IS DANGEROUS TO DRIVE IN THIS CONDITION. PLEASE ADVISE WHETHER VW IS RESPONSIBLE UNDER THE "REVISED-VM (40G3) - DECEMBER 2004" RECALL CAMPAIGN TO FIX THESE. THANKS *TR
Service Brakes, Electric
Filed Sep 23, 2008FL
AS AN OEM SAFETY FEATURE, NOW I BELIEVE REQUIRED, THE ABS CONTROL MODULE ON MY 1998 VOLKSWAGEN PASSAT, HAS FAILED, LEAVING THIS FEATURE INOPERATIVE. LUCKILY FOR MY SELF THIS HAS NOT BECOME A BURDEN OR CAUSED INJURY, BUT I'M SURE THAT OTHERS ARE NOT AS LUCKY AS I HAVE BEEN. *TR
Service Brakes, Electric
Filed Sep 22, 200856,000 milesIL
MY ABS COMPUTER FAILED ON MY 1998 V6 PASSAT. THIS SEEMS TO BE A COMMON OCCURRENCE AND THERE SHOULD HAVE BEEN A RECALL ON THIS DEFECTIVE PART. IT IS DANGEROUS AND CAUSES IRREGULAR BRAKING AND FLASHING DASHBOARD LIGHTS. *TR
Suspension
Filed Sep 17, 200870,000 milesOH
NOISE FROM LEFT SIDE CONTROL ARM OF A 1998 VW PASSAT 1.8T. *TR
Electronic Stability Control (esc)
Filed Aug 29, 2008110,000 milesAL
MY 1998 VW PASSAT GLX BEGAN EXHIBITING A FLASHING/BEEPING RED LIGHT TO INDICATE A FAILURE IN THE ABS SYSTEM. UPON FURTHER RESEARCH WITH OTHER OWNERS OF THIS VEHICLE, IT HAS COME TO MY ATTENTION THAT THIS FAILURE IS FAIRLY COMMON ON 1998-2001 PASSATS, BUT NO ACTION HAS EVER BEEN TAKEN BY THE MANUFACTURER. I HAD THE ABS MODULE REBUILT AND DID THE REMOVAL AND INSTALLATION WORK MYSELF; THE RESULT WAS $220 OUT OF POCKET. HOWEVER, MANY PEOPLE WHO HAVE SOUGHT DEALERSHIP SERVICE WORK FOR THIS SAME PROBLEM HAVE SPENT WELL IN EXCESS OF $1,000. GIVEN THE APPARENT FAILURE RATE OF THIS MODULE AND THE FACT THAT IT IS A CORE SAFETY FEATURE OF THE CAR, IT IS MY OPINION THAT IT SHOULD BE CONSIDERED FOR RECALL (INCLUDING COMPENSATION FOR THOSE WHO HAVE ALREADY MADE THE REPAIR). THANK YOU. *TR
Service Brakes, Electric
Filed Aug 18, 200860,000 milesCA
ABS/ BRAKE LIGHT ARE ON, CHIMES SOUND WHEN VEHICLE IS TURNED ON AND WON'T TURN OFF. *TR
Service Brakes, Hydraulic
Filed Aug 11, 2008150,000 milesCA
ABS COMPUTER FAILURE 98 VW PASSAT... COMPLETE ABSFAILURE ALL THE TIME. *TR
Service Brakes, Hydraulic
Filed Aug 9, 200860,000 milesCA
ABS BRAKES CEASED TO FUNCTION AFTER APPROX 60K MILES. BECAUSE OF THE EXPENSE TO FIX (DEALER QUOTED $2400, INDIE MECHS ABOUT $1400), THEY REMAIN NON-FUNCTIONAL (MY CAR IS NOW 95K MILES). *TR
Service Brakes, Hydraulic
Filed Aug 5, 2008101,000 milesIL
ABS/ BRAKE LIGHT ARE ON AND 3 CHIMES SOUND WHEN VEHICLE IS TURNED ON. *TR
Visibility › Sun/Moon Roof Assembly
Filed Sep 28, 200780,000 milesMD
SUNROOF SPONTANEOUSLY OPENS AND CLOSES WITHOUT WARNING. WHEN IT OPENS, IT IS IMPOSSIBLE TO GET IT CLOSED WITH THE SWITCH AS IT NEVER RETURNS TO A PREDICTABLE POSITION BASED ON THE MARKINGS ON THE SWITCH. ONCE OPEN, IT MAY CLOSE ITSELF AT RANDOMLY AND UNPREDICTABLY. WHEN IT IS OPEN, I'M AFRAID TO GET MY HAND NEAR IT FOR FEAR IT WILL CLOSE AND PINCH ME. IT HAS ALSO SPONTANEOUSLY OPENED DURING RAINSTORMS WHICH CAUSES ME TO DIVERT MY ATTENTION TO THE ROAD ATTEMPTING TO CLOSE IT. THE RAIN ENTERING MY CAR WHILE IT HAPPENS IS ALSO A MAJOR DISTRACTION. THIS PROBLEM IS NOT UNIQUE TO JUST MY CAR. NEARLY EVERYONE I KNOW WITH A 98 OR 99 PASSAT HAS THIS PROBLEM. *TR
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.