2020 Volkswagen Passat

Routine

Owners filed 18 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine4
000
Air Bags3
101
Unknown or Other2
000
Service Brakes2
000
Fuel/Propulsion System2
000
Wheels1
000
Steering1
000
Forward Collision Avoidance › Automatic Emergency Braking1
000
Engine and Engine Cooling1
000
Electrical System1
000

3 safety recalls

Part 573 reports
Air Bags › Passenger Side Frontal › Cushion20V533000
Filed Sep 2, 20201,829 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Passat vehicles. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. An incorrectly folded air bag can deploy with too much force, increasing the risk of injury.

Remedy. Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 69AY.

Exterior Lighting › Headlights19V389000
Filed May 22, 2019662,185 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy. Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Air Bags › Side/Window19V218000
Filed Mar 20, 20193 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.

Risk. In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.

Remedy. Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.

What owners reported

Newest filings
Service Brakes
Filed Sep 10, 2026FL

My 2020 vw passat has less than 60k mikes and i am replacing my 3rd wheel sensor. they fail without warning disabling my antilock brakes. And other safety features

Electrical System
Filed Aug 28, 2026NJ

The front information center which is responsible for the rear camera system is shutdown due to the radio / entire screen being dead without reason

Fuel/Propulsion System
Filed Aug 24, 2026AZ

While driving and after, we noticed gas fumes both inside and outside of vehicle. The gas tank was approximately half full. Became very concerned over the the possibility of a fire. Did research online and realized that this was and is a common problem with older models of the Passad (ours is a 2020 model that we bought new and had zero accidents) plus Jetta and Golf models. We took it to a VW Dealer (Ken Graff VW Gilbert, AZ ) nearest our home for fear of a fire hazard and safety. They repaired it stating that the gas tank had various creaks neasr the top of the tank which allowed fumes to be released. My cost to repair was approximately $1,100 which for a vehicle with some 62,000 miles and no accidents seems to be concerning. The service advisor stated not covered under warranty or not under a recall notice. Thjs is plainly wrong and is certainly a fire hazard. Thank you for looking into this important issue.

Engine
Filed Mar 23, 2026KY

2020 Volkswagen Passat SE 2.0L VIN: [XXX] Complaint Summary: I am reporting a persistent and unresolved fault involving the secondary air injection system (DTC P0491 – insufficient airflow) that has resulted in repeated, conflicting diagnoses across multiple repair facilities. This raises concerns about a potential systemic defect affecting this vehicle model. Detailed Description: The issue began prior to March 2025 while the vehicle was still under warranty. The vehicle displayed a Check Engine Light associated with diagnostic trouble code P0491 (secondary air injection system insufficient airflow). On April 3, 2025, a repair facility diagnosed the issue as a failed secondary air injection pump and replaced the component. However, the Check Engine Light returned within 24 hours with the exact same fault code, indicating that the repair did not resolve the issue. A second independent diagnostic evaluation was performed later in April 2025. This inspection confirmed that: The secondary air injection pump was functioning correctly Airflow through the system was present Electrical controls and PCM commands were operating properly The fault was attributed instead to a mechanically stuck secondary air injection combination valve Despite this revised diagnosis, the issue has remained unresolved. As of 2026, a dealership evaluation has now attributed the same fault condition to a potential failure within the cylinder head assembly, indicating a significantly more serious underlying

Steering
Filed Dec 18, 2025WA

Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,

Air Bags
Filed Mar 17, 2025IA

Error message alerted to maintenance needed and the air bag light has turned on and remained on. Also said message that front assist inls unavailable.

Engine
Filed Oct 6, 2024IA

Oil pressure sensor fails. Causing high oil pressure. Causing the valve cover to be destroyed and the oil pan to leak. Draining the car oil.

Unknown or Other
Filed Apr 22, 2024TX

VIN: [XXX] Dealership: Vanguard Volkswagen 6900 Burnet Rd Austin, TX 78757 I bought 2020 Passat back in Aug 2020 with CarNet included. It was showing that CarNet will be installed later when available at no cost. So in 2021 they installed carnet and everything was working fine up until 2024. The light turned off and no connection to the car. I called CarNet and they told me that most likely an issue with HW module and suggested to take to the dealer to get reset/replaced. Went to the dealer few days ago. Left them a car for 3 days for diag. No fault codes. So dealer sent a ticket to the Volkswagen to see how to proceed. I got a call from dealership today that Volkswagen responded to them that 2020 Passat is no longer eligible for the CarNet. Excuse me? At the time of sale CarNet was included. It was working fine no issues. And now Volkswagen taking car feature away that it came with and I paid for.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Apr 19, 2024NY

Bought car from dealer. Vw Manhattan. 42000miles. 8 months later at 53000 miles. Engine problems. Went to Vw service. Head gasket. Lemon car. Warranty till 50000 miles. Cost? 4800$ Worse car possible.

Unknown or Other
Filed Mar 7, 2024FL

Our vehicle will not speed up after accelerating but you can hear the engine making noise like it’s trying to speed up. We have taken our vehicle 3-4 times back to the dealership and they have told us they found nothing.

Fuel/Propulsion System
Filed Feb 13, 2024TX

Car wasn’t pulling up the road the epc light came on had to have my vehicle rolled to the next dealer which was 36 miles from where I was. I was traveling from grapevine tx and it start acting up in Huntsville tx. Came out of pocket 1085.00 and that was with a discount for the fuel injector #3 My warranty expired 3000 miles ago. I am the first owner on my vehicle.

Air Bags
Filed Aug 2, 2023GA

My clock spring isn’t working after having my vehicle for barely a year. My air bag light is currently on. I can’t use my horn nor use any of the controls on my steering wheel. I’ve paid already 800 plus on previous car issues such as my harness hose. I’m still awaiting reimbursement. Further review and assistance needed.

Engine and Engine Cooling
Filed Jun 22, 20237,000 milesNY

The contact owns a 2020 Volkswagen Passat. The contact stated while driving at various speeds, the vehicle made abnormal sounds. The contact stated that the vehicle started independently, and the Driver Assist function engaged independently. Additionally, the contact stated that the vehicle was swerving unintendedly and would vibrate while driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that they could not duplicate the failure. The dealer later replaced the brake rotors; however, the failure persisted. The electronic power control (EPC), the Adaptive Cruise Control and low oil pressure warning lights were illuminated. Additionally, the message "Front Assist Error" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the brake caliper was fractured. The vehicle was not repaired. The contact stated that the dealer had previously replaced the thermostat as the message "Coolant Error" was displayed on the instrument panel. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 7,000.

Air BagsCrash1 injured
Filed May 19, 2023TX

HELLO MY DOUGHTER HAD A ACCIDENT CAR WAS TOTAL LOSS AND AIR BAGS DID NOT POP UP AND SEAT BELT WAS NOT TIGHT ENOUGH

Forward Collision Avoidance › Automatic Emergency Braking
Filed Sep 7, 2022NC

The Volkswagen Front Assist (sometimes referred to as Forward Collision Warning) system employed without having anything/anyone in front of the vehicle - no traffic in front, behind or on the side and the brakes engaged the brought the car to a complete stop in the street. This has been reported to Volkswagen and we have been told that their engineers are working on this issue but the vehicle is safe to drive. The day was a clear day. Date is approximate - I don't have my phone on me with the photo.

Service Brakes
Filed Mar 16, 2021200 milesVA

THE BREAKS IS VERY WEAK I WAS GOING TO HIT THE CAR AT THE FRONT OF ME WITH 1 INCH ! IT TOOK THE CAR LIKE 4 SECONDS TO STOP NOT SURE WAS IT JUST THE BREAKS OR THE BREAKS AND TIRES , THE CAR KEPT MOVING AFTER PRESSING THE BREAKS HARD ENOUGH , I WAS SHAKING SINCE I JUST GOT THE CAR 4 DAYS AGO !

Wheels
Filed Sep 26, 20207,500 milesMA

I WAS DRIVING DOWN THE HIGHWAY SOUTH SHORE IN RANDOLPH MA STOUGHTON EXITS AND I HEARD A POP IN MY DRIVER SIDE REAR TIRE AND WHEN I PULLED OVER I CHECKED MY TIRE AND MY TIRE WAS COMPLETELY FLAT AND THERE WAS A HOLE APPROXIMATELY THE SIZE OF A HAND GUN BULLET HOLE IN MY RIM. I WAS GOING A LITTLE UNDER THE SPEED LIMIT DUE TO HAVING A 3 YEAR OLD IN THE VEHICLE IN THE FAR RIGHT SLOW LANE. THE FOLLOWING MORNING I WENT TO GET THE TIRE INSPECTED IT WAS CONFIRMED THERE WAS A HUGE PIECE OF GLASS IN MY TIRE.

Engine
Filed Sep 22, 20202,000 milesIL

PARK ASSIST NOT AVAILBLE. LOSS OF ENGINE POWER ON LEFT OR RIGHT TURN

18 of 18 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
202213000Routine
202118110Routine
2020 — this page18300Routine
201912100Routine
201845400Do not drive
2017110710Routine
2016106500Routine
2015243720Above average
20145941030Above average
2013748942Fatalities reported
20124831130Above average
201116011Fatalities reported
2010163410Routine
20091464120Routine
2008168460Routine
2007262760Above average
2006576760Above average
20051484110Routine
20042794250High concern
20036347940High concern
20026364462Fatalities reported
20014304140Above average
20005075251Fatalities reported
19996646132Fatalities reported
1998331541Fatalities reported
199770120Routine
1996142110Routine
199593110Routine
199425110Routine
1993683100Routine
199239110Routine
199124110Routine
199034230Routine

Compare every Passat year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 2, 2020. Source: NHTSA Office of Defects Investigation.