Owners filed 34 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Seat Belts
5
0
0
0
Power Train › Automatic Transmission
5
0
2
0
Engine and Engine Cooling › Engine
4
0
0
0
Engine and Engine Cooling › Cooling System
4
0
0
0
Visibility › Defroster/Defogger/Hvac System › Heater Core
3
0
0
1
Visibility › Defroster/Defogger/Hvac System
2
0
0
0
Seat Belts › Front › Retractor
2
0
0
0
Tires
1
0
0
0
Suspension › Front › Macpherson Strut
1
0
0
0
Suspension › Front › Control Arm
1
0
0
0
2 safety recalls
Part 573 reports
Engine and Engine Cooling › Cooling System96V115000
Filed Jul 1, 19968,100 vehiclesVolkswagen Of America,inc
Defect. IN THE EVENT THE ENGINE OVERHEATS AND THE VEHICLE IS OPERATED CONTINUOUSLY IN THAT CONDITION, THE COOLANT PRESSURE WILL RISE TO A LEVEL AT WHICH THE HEAT EXCHANGER COULD LEAK.
Risk. A LEAKING HEAT EXCHANGER WILL ALLOW HOT COOLANT TO ESCAPE CAUSING INJURY TO THE DRIVER'S FEET OR COULD STEAM UP THE INTERIOR OF THE VEHICLE TEMPORARILY IMPAIRING THE DRIVER'S VISIBILITY, INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy. DEALERS WILL REPLACE THE HEAT EXCHANGER ON THESE VEHICLES.
Vehicle Speed Control92V131000
Filed Sep 15, 199212,650 vehiclesVolkswagen Of America,inc
Defect. THE VENTURI TUBE LOCATED IN THE THROTTLE VALVE HOUSING CAN BECOME LOOSE AND FALL AGAINST THE THROTTLE PLATE.
Risk. THE VENTURI TUBE CAN PARTIALLY BLOCK THE THROTTLE PLATEAND PREVENT IT FROM RETURNING TO ITS FULL IDLE POSITION, RESULTING IN UNWANTEDENGINE SPEED WHEN THE VEHICLE IS PLACED IN A FORWARD OR REVERSE GEAR.
Remedy. REPLACE THE PRESS-FIT VENTURI TUBE WITH A THREAD TYPE TUBE.
What owners reported
Newest filings
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Dec 16, 200578,964 milesNJ
HI I PURCHASED A 1990 VW PASSAT THE VIN # IS [XXX] .... THE HEATER CORE BLEW ON THIS VEHICLE, I BY PASSED THE HOSES 2 STOP THE HEATER CORE FROM LEAKING, IT SMELLED LIKE SYRUP AND VISIBILITY WAS BAD IF I HAD TO USE THE WINDSHIELD DEFOGGER , I HAVE RECENTLY HEARD OF THIS RECALL AND CHECKED YOUR SITE AND SAW THAT THIS RECALL I HEARD ABOUT WAS TRUE. SO NEXT I WENT TO THE VOLKSWAGEN DEALER(JACK DANIELS, LOCATED IN FAIR LAWN NJ). I GAVE HIM THE VIN # AND HE SAID THERE WEREN'T ANY RECALLS ON THIS VEHICLE. I DON'T KNOW WHAT I DO NEXT SO IF YOU CAN HELP ME OUT THANKS. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Sep 13, 2004121,000 milesMI
WIFE WAS DRIVING ALONG WHEN ALL OF A SUDDEN, HEATER CORE BURST, FILLING INTERIOR OF CAR WITH HOT COOLANT AND STEAM. HER VISION WAS OBSTRUCTED BY THE STEAM ON THE INSIDE OF THE WINDSHIELD AND HE HAD TO BRING THE CAR TO A COMPLETE STOP IN TRAFFIC. MY DAUGHTER, WHO WAS IN THE PASSENGER SEAT, HAD SOME COOLANT SPILL ONTO HER SHOE. VOA HAS ISSUED A RECALL ON THIS EXACT PART BEFORE ON OTHER SERIAL NUMBER RANGES AND OTHER MODELS, BUT FOR SOME REASON, THEY CLAIMED MY VIN WAS OUTSIDE OF RECALL CRITERIA, EVEN THOUGH THE SAME EXACT PART SUFFERED THE SAME EXACT FAILURE.*AK
Engine and Engine Cooling › Cooling System
Filed Jan 12, 2004146,000 milesCT
RECALL 96V115000: THE VEHICLE DID NOT HAVE ANY HEAT, THE VEHICLE WAS CHECKED AND THE DEALER FOUND A FAULTY HEATING CORE. THE MANUFACTURER WAS AWARE OF THE PROBLEM AND INDICATED THAT THERE WAS A RECALL ON THE HEATER CORE, BUT THE CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *SC *JB
Power Train › Automatic TransmissionFire
Filed May 7, 2003179,000 milesOR
MANY ELECTRICAL PROBLEMS: POWER WINDOWS, IGNITION SWITCH, PASSENGER SIDE PASSIVE SEAT BELT, AUTOMATIC TRANSMISSION INTERMITTENTLY WILL NOT SHIFT INTO 4TH GEAR (TURN KEY OF AND ON TO RESET TRANSMISSION). FINALLY, THE ENGINE COMPARTMENT CAUGHT FIRE APPEARS TO BE ELECTRICAL CAUSING WIDE-RANGING DAMAGE TO HOOD AND OTHER ENGINE COMPONENTS. *JB
Power Train › Automatic TransmissionFire
Filed May 7, 2003179,000 milesOR
MANY ELECTRICAL PROBLEMS: POWER WINDOWS, IGNITION SWITCH, PASSENGER SIDE PASSIVE SEAT BELT, AUTOMATIC TRANSMISSION INTERMITTENTLY WILL NOT SHIFT INTO 4TH GEAR (TURN KEY OF AND ON TO RESET TRANSMISSION). FINALLY, THE ENGINE COMPARTMENT CAUGHT FIRE APPEARS TO BE ELECTRICAL CAUSING WIDE-RANGING DAMAGE TO HOOD AND OTHER ENGINE COMPONENTS. *JB
Suspension › Front › Control Arm
Filed Aug 23, 2001MN
THE RIGHT BALL JOINTS AND SWAY BARS HAD TO BE REPLACED AT LOW MILEAGE. NLM
Engine and Engine Cooling › Cooling System
Filed Mar 29, 2001CA
RECALL 96 V 115 000/ENGINE COOLING SYSTEM: VEHICLE EXPERIENCED OVERHEATING IN WHICH COOLANT / STEAM WAS COMING INTO VEHICLE. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT PART OF RECALL DUE TO VIN. *AK HEATING CORE FAILED AND LEAKED THROUGH THE VENTS. THE CONSUMER'S VEHICLE WAS EXCLUDED FROM REPAIR WHILE THE SAME FAILURES AS IN THE RECALL OCCURED. *YH
Engine and Engine Cooling › Cooling System
Filed Dec 13, 2000CT
WATER PUMP FAILED AND ENGINE OVERHEATED. CURRENTLY, THERE IS A LEAK. *AK
Tires
Filed Aug 11, 2000FL
ON TWO SEPARATE OCCASIONS (03/11/00 AND 07/03/00) I WAS TRAVELLING AT A SPEED IN EXCESS OF 75 MPH AND HEARD A SUDDEN SNAP COMING FROM ONE OF MY TIRES. HOWEVER, THE SOUND WAS VERY MUCH LIKE THE SOUND WHEN SOMETHING GETS CAUGHT UNDERNEATH THE CAR MOMENTARILY WHILE PASSING OVER IT. THE FIRST OCCASION INVOLVED THE LEFT FRONT TIRE, THE SECOND INVOLVED THE RIGHT REAR TIRE. ON BOTH OCCASIONS I WAS ABLE TO PULL OVER SAFELY TO THE SIDE OF THE ROAD. ON EACH OCCASION I FOUND THE TIRE'S TREAD SEPARATED FROM THE REST OF THE TIRE, LEAVING THE STEEL BELT UNDERNEATH TOTALLY EXPOSED. BOTH INCIDENTS INVOLVED THE SAME MODEL OF FIRESTONE TIRE, THE FIREHAWK SS10. THE AFFECTED TIRES REMAINED COMPLETELY INFLATED, SO HAD I NOT PULLED OVER TO THE SIDE OF THE ROAD AFTER THE INITIAL SNAP, I WOULDN'T HAVE NOTICED THAT SOMETHING WAS WRONG. I FEAR THAT IF I HAD NOT PULLED OVER IMMEDIATELY, I MAY HAVE BEEN INVOLVED IN AN ACCIDENT WHEN THE REST OF THE TREAD SEPARATED FROM THE TIRE, PERHAPS ONLY A FEW MILES DOWN THE ROAD. I NOW HAVE 3 NEW BRIDESTONE TIRES ON MY CAR AND FEAR FOR MY SAFETY.( DOT NUMBER: TIRE SIZE: P215/60R14 )
Power Train › Automatic Transmission
Filed Jul 17, 2000GA
WE DID NOT REALIZE OTHER OWNERS HAD THE SAME PROBLEMS WITH THIS MODEL YEAR UNTIL WE READ YOUR REPORTS.WE DID NOT CONTACT THE MANUFACTURE BECAUSE WE THOUGHT OUR PROBLEMS MAY BE ONE OF A FEW. OTHERS ARE "HARD START, ROUGH/HUNTING AT IDLE ,HARSH ENGAGEMENT & FINALLY NO 4TH GEAR SHIFT. *AK
Visibility › Defroster/Defogger/Hvac System
Filed Jul 11, 2000CA
RECALL NUMBER 96V115000; CONSUMER WAS NOT NOTIFIED OF THE RECALL FAILURE. CONSUMER CONTACTED THE DEALER, DEALER STATED CONSUMER'S VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK *ML
Suspension › Front › Macpherson Strut
Filed Apr 18, 2000CA
SPRING STRUTS AND STRUT MOUNTS FAILED. YH
Engine and Engine Cooling › Engine › Gasoline
Filed Apr 12, 2000NY
THE ENGINE STALLS WHEN I APPLY QUICK BRAKES AT 50 MPH. ALSO, WHEN I LEAVE THE HIGHWAY, REDUCING VEHICLE SPEEC TO 30 MPH, UPON APPLYING BRAKING THE ENGINE FREQUENTLY STALLS. THIS IS AN DANGEROUS DRIVING CONDITION WHICH CAN CAUSE ACCIDENT/CRASH. THIS ALSO HAPPENS WHEN I APPLY QUICK BRAKES AT 30 MPH. THE LACK OF VACCUM PRESENT DUE TO ENGINE STALLING CAUSES THE POWER BRAKES TO FAIL, REQUIRING EXCESSIVE FOOT PRESSURE AND EMERGENCY BRAKES ENGAGEMENT IN ORDER TO STOP THE VEHICLE. THIS VEHICLE HAD AN RECENT TUNE-UP WITHOUT ANY SUCCESS TO THE PROBLEM*AK.
Engine and Engine Cooling › Engine
Filed Sep 30, 1999NJ
CONSUMER WAS DRIVING AT 30 MPH AND NOTICED SMOKE COMING FROM THE ENGINE DUE TO THE OIL TOP BEING LEFT OFF WHICH CAUSED ANIT-FREEZE FLUID TO LEAK ONTO THE ENGINE. *AK
Power Train › Automatic Transmission
Filed Apr 4, 1999NY
NO SUMMARY INCLUDED FOR THIS VEHICLE. *AK
Visibility › Defroster/Defogger/Hvac System
Filed Oct 20, 1998GA
WHEN CONSUMER STARTED THE HEATER VENTILATION THE VEHICLE WAS SO HOT INSIDE THAT GLASS WINDOWS WERE FOGGY, AND THE TEMPERATURE WAS VERY HOT. CONSUMER COULDN'T DRIVE IN THAT SITUATION. DEALER AND MANUFACTURER WERE CONTACTED.*AK
Engine and Engine Cooling › Cooling System
Filed Feb 12, 1998CA
ENGINE OVERHEATS, CAUSING THE COOLANT PRESSURE TO RISE, RESULTING IN LEAKAGE. *AK
Seat Belts
Filed Dec 20, 1997MN
FRAYED CABLE CABLE CAUSED PASSENGER SIDE PASSIVE RESTRAINT MECHANISM NOT TO FULLY RETRACT.
Seat Belts
Filed Jun 30, 1997CA
CONSUMER NOTICED PASSENGER'S FRONT SIDE AUTOMATIC SEAT BELT DOES NOT LOCK IN PLACE ALL THE WAY, ALSO IT MOVES BY ITSELF; BECOMES LOOSE FROM TOP RETRACTOR . MAKES NOISE, OVER NIGHT DRAINES BATTERY. *AK
Visibility › Defroster/Defogger/Hvac System › Heater Core1 injured
Filed Jun 3, 1997CA
THE HEATER CORE LEAKED INSIDE CAR, CAUSING BURN INJURY TO DRIVER.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 1, 1996. Source: NHTSA Office of Defects Investigation.