What owners reported
Newest filingsFiled Feb 12, 2025164,000 milesKY
The contact owns a 1998 Toyota Tacoma. The contact stated that while the vehicle was at the dealer for routine maintenance, the contact was informed that the subframe was severely corrosion. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Campaign: 10030357-0006 (Frame Corrosion-Preventative Compound); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 164,000.
Filed Jan 24, 2023130,000 milesVA
The contact owns a 1998 Toyota Tacoma. The contact stated that while inspecting the subframe of the vehicle, he noticed that there was a hole in the rear passenger side wheel well. The contact stated that the failure had increased significantly. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as an unknown recall had expired. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 130,000.
Filed Jul 15, 2022FL
I had an accident over a year ago and the airbags did not deploy then I ask the guy that fixed it told me that it didn't have the sensor on the front of my truck, and I wonder why. Now I realized the never saw that sensor on my truck, and want to know what is happening with my truck if other vehicles are involved in the same situation. Sincerely: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Filed Mar 15, 2022ID
Left and right Frame members forward of the rear leaf spring mounts are severely rusted. According to the Toyota dealership who inspected it, the frame is compromised and their is a potential for structural failure in a collision. I purchased the vehicle in October of 2020 from the original owner who maintained it in immaculate condition. The rusted areas are not very obvious while inspecting the outside of the frame, however the interior portions have severe damage. I contacted Toyota Brand Enhancement, on the dealerships recommendation and was told they would not assist based on the lack of a recall.
Filed Mar 8, 2021106,995 milesVA
I BOUGHT A 1998 TOYOTA TACOMA 4X4 AUTOMATIC WITH 106995 ON THE ODOMETER AND I AM HAVING A HARD TIME GETTING IT INSPECTED BECAUSE OF THE RIGHT SIDE REAR FRAME IS TESTED TO BAD
Filed Mar 6, 2021CA
BOUGHT A VEHICLE FROM A WOMAN OFF OF CRAIGSLIST. MET HER IN AN UNFAMILIAR AREA. WOMAN STATED THE VEHICLE WAS IN GOOD CONDITION AND RUNS PERFECT. WOMAN WOULD NOT ALLOW US TO TEST DRIVE THE VEHICLE. MY HUSBAND INSISTED ON CHECKING THE VIN ON CARFAX AND SHE QUICKLY PULLED OUT AN OUTDATED TITLE. THE VEHICLE'S ODOMETER READING STATED APPROXIMATELY 166,000 MILES. AFTER THE TRANSACTION OF $5000.00 WAS COMPLETED IN CASH. SHE QUICKLY LEFT WITH A HEAVYSET HISPANIC MALE THAT WAS WITH HER. MY HUSBAND LOOKED AT CARFAX AND THE LAST REPORTED MILEAGE ON CARFAX FOR THE VIN NUMBER WAS APPROXIMATELY 278,000 MILES FOR THAT VEHICLE. THE WOMAN QUICKLY BLOCKED OUT PHONE NUMBERS. ABOUT AN HOUR LATER SHE HAD HER NUMBER UNBLOCKED. WE CALLED HER FROM A DIFFERENT NUMBER AND ACTED AS THOUGH I WAS READY TO PURCHASE A VEHICLE FROM HER AND SHE STATED SHE HAD ANOTHER VEHICLE, AND COULD MEET ME AT THE SAME LOCATION (NOT KNOWING IT WAS ME) NOT ONLY WAS THE ODOMETER READING FALSE, THE VEHICLE WAS NOT DRIVEABLE AND COMPLETELY UNSAFE. THE TRANSMISSION WAS BROKEN.
Filed Apr 24, 2019NJ
FRAME IS VERY BAD SHAPE DUE TO RUST PROBLEM AND BROKEN
Filed Mar 13, 2019289,000 milesOR
MY SON WAS DRIVING HIS 1998 TOYOTA TACOMA DOWN THE HIGHWAY WHEN THE FRAME SEPARATED IN HALF. LUCKILY HE WAS ABLE TO SLOWLY PULL THE VEHICLE OVER TO THE SIDE AND GET IT OFF OF THE ROAD WITHOUT HARM TO HIMSELF OR OTHERS. THE TRUCK WAS LATER TRAILERED TO A FRIENDS HOUSE WHERE A TEMPORARY BRACE WAS WELDED ON. WE LATER BROUGHT THE TRUCK TO A DEALERSHIP WHO TOOK ONE LOOK AT THE FRAME AND SAID WE WERE NOT DRIVING THAT TRUCK HOME IT WAS EXTREMELY RUSTED BEYOND ITS YEARS. THE DEALERSHIP GAVE US A RENTAL CAR FOR THE EVENING UNTIL THEY HEARD BACK FROM TOYOTA WHO REFUSED TO REPLACE THE FRAME BECAUSE THE PROGRAM HAD EXPIRED. UNFORTUNATELY I AM ON ABLE TO PURCHASE A NEW VEHICLE FOR MY SON. I DID MY DUE DILIGENCE WHEN I PURCHASED THE TRUCK AND PULLED A CARFAX ON IT AND THERE WAS NO REPORT OF A RECALL, I DID NOT LOOK UNDERNEATH TO CHECK FOR FRAME DAMAGE AS THE TRUCK HAD A CLEAN TITLE AND THERE DID NOT SEEM TO BE A REASON.
Filed Feb 28, 2019200,000 milesAR
THE DRIVER SIDE SEAT BELT STARTED FRAYING AND AFTER WHILE LOCKED UP ,WOULD NOT RETRACTED OR PULL OUT. NOW THE PASSENGER SIDE IS FRAYING AND NOW IT IS LOCKED UP, IT DOES NOT MATTER IF THE ENGINE IS RUNNING OR NOT IT WILL NOT RETRACTED OR PULL OUT.
Filed Dec 20, 2018205,000 milesTX
THE WIRING HARNESS CABLE FROM THE SENSORS TO THE COMPUTER BURNOUT AND THE SEATBELTS DOESN'T RESPOND RIGHT ESPECIALLY WITH HIS UNRAVELING AND DOESN'T LOCK GOOD OR POOL AND THE MASTER CYLINDER IT'S NOT FUNCTION CORRECTLY EITHER IT'S LIKE IT'S NOT STOPPING THE BRAKES ARE NOT STOPPING I KNOW THE VEHICLE IS OLD BUT STILL THIS IS A DEFECT AND VERY HAS FOR THE DRIVERS OF ALL THE VEHICLES MY 1998 TOYOTA TACOMA SR5 2.4 LITER 2 WHEEL DRIVE
Filed Aug 4, 2018190,000 milesKY
FRAME ON RIGHT AND LEFT REAR RUSTED THREW
Filed Mar 11, 2018WV
I RECEIVED A SAFETY RECALL LETTER IN 2011 REGARDING A TACOMA FRAME RUST CORROSION ISSUE. I OPENED A CASE AND HAD MY TOYOTA INSPECTED ON 5/20/11 BY A TOYOTA DEALERSHIP. THEY SAID THE FRAME HAD PASSED INSPECTION. ON 12/02/11 TOYOTA PERFORMED A BODY FRAME UNDERCOATING ON THE VEHICLE. FAST FORWARD TO 2017. I FOUND A SMALL HOLE IN THE FRAME THAT WAS INSPECTED BY TOYOTA AND DEEMED SAFE. I CONTACTED TOYOTA AND THEY SAID SINCE THE SAFETY RECALL ON THE FRAME HAS PASSED THERE WAS NOTHING THEY CAN DO ABOUT IT. THE INTERNET IS FULL OF OTHER STORIES OF TOYOTA'S WITH RUSTING FRAMES. I FEEL IT IS NOW UNSAFE TO DRIVE AND/OR SELL TO SOMEONE.
Filed Nov 30, 2017220,000 milesME
THE PROBLEM WITH MY TRUCK IS THAT THERE IS SEVER CORROSION ON THE FRAME MAKING THE VEHICLE UNSAFE TO DRIVE. TOYOTA HAS PREVIOUSLY ACKNOWLEDGED AND ATTEMPTED TO CORRECT THIS PROBLEM HOWEVER THEIR ATTEMPT (UNDERCOATING) FAILED. THE MANUFACTURER NOW REFUSES TO RECTIFY THE SITUATION.
Filed Nov 6, 2017117,726 milesCO
THE VEHICLE WAS IN MOTION ON A HIGHWAY AT A SPEED BETWEEN 60-65 ML/HR, WHEN I HEARD SOMETHING POP. WHEN COMING TO A STOP SIGN AT THE OFF RAMP, THE STEERING WHEEL IMMEDIATELY TURNED TO THE RIGHT, AFTER PRESSING ON THE BRAKES. I TOOK IT TO WALMART WERE I PURCHASED THE TIRES AND EXPLAINED TO THE INTAKE TECHNICIAN OF THE SITUATION AND REQUESTED A BALANCING OF ALL 4 TIRES, BECAUSE I THOUGHT A WEIGHT HAD FALLEN OFF THE RIM. THE AUTO TECHNICIAN BALANCED ALL 4 TIRES. THE RECEIPT STATED TIRES BALANCE ACCEPTED AND COMPLETE. NO OUT OF BALANCE SPECIFICATIONS WERE INDICATED. THE PROBLEM WAS NOT RESOLVED. WHILE DRIVING ON THE HIGHWAY AT 60-65 ML/HR AND COMING TO A STOP, THE VEHICLE STILL PULLED TO THE RIGHT IMMEDIATELY WHEN LETTING GO OF THE STEERING WHEEL. I THEN HAD THE ALIGNMENT CHECKED BY ANOTHER AUTO/TIRE SHOP. IT WAS FOUND TO BE OUT OF ALIGNMENT. THE MECHANIC COULD NOT SOLVE THE VEHICLE PULLING TO THE RIGHT AND SWAPPED THE FRONT TIRES, FROM RIGHT TO LEFT. HE FOUND THE VEHICLE NOW PULLED TO THE LEFT. HE STATED THE ALIGNMENT SPECIFICATIONS ARE CORRECT AND THAT IT WAS A BAD TIRE. THE PROBLEM WITH THE TIRE WAS INTERNAL AND TO CONTACT WALMART WHERE YOU PURCHASED THEM. WALMART DID NOT CHECK THE TIRE AND STATED THE WARRANTY WAS NOT EFFECTIVE AT 5/32ND TREAD DEPTH. WALMART STATED THEY OPTED OUT OF MICHELIN'S TIRE WARRANTY AND TO CONTACT THE MANUFACTURER OF THE TIRE DIRECTLY. I THEN CONTACTED MICHELIN NORTH AMERICA CUSTOMER CARE, WERE THEY AUTHORIZED ME TO TAKE IT TO ANOTHER TIRE DEALER WHO S
Filed Sep 22, 2017132,238 milesWV
TL* THE CONTACT OWNS A 1998 TOYOTA TACOMA. AFTER INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE SUBFRAME BETWEEN THE REAR AXLE WAS SEVERELY RUSTED. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS UNSAFE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER OF A BUY BACK PROGRAM, WHICH HAD EXPIRED. THE CONTACT RECEIVED CASE NUMBERS: 1505202202 AND 1602030551. THE FAILURE MILEAGE WAS 132,238.
Filed Sep 4, 2017220,000 milesGA
I RECENTLY BOUGHT MY 98 TOYOTA TACOMA EXTENDED CAB 44. I KNEW NOTHING OF ANY FRAME RUST PROBLEMS OR ANY OTHER PROBLEMS THAT TOYOTA'S HAD. NOW I AM THE PROUD OWNER OF A GOOD LOOKING TRUCK THAT I JUST FOUND OUT IS NOT ONLY UNSAFE TO DRIVE OFF ROAD BUT ON ROAD ALSO.YESTERDAY I FOUND THAT THE REAR SHOCK,WHERE IT MOUNTS ON TOP,HAD BROKE THROW THE FRAME AND AFTER INSPECTING AND DOING A QUICK WELDING REPAIR JUST TO MAKE IT HOME,THAT THE FRAME HAD PREVIOUSLY BEEN REPAIRED IN OTHER PLACES BUT ONLY WELDED NEW METAL OVER THE EXISTING RUSTING FRAME.NO ONE HAS MADE ANY ATTEMY TO INFORM ME OF ANY PROBLEMS AND FROM WHAT I'M SEEING NOW IT'S PAST THE 15 YR DEADLINE. I BOUGHT A TOYOTA BECAUSE OF ITS DEPENDABILITY BUT WHAT GOOD IS IT TO HAVE A DEPENDABLE ENGINE WHEN THE FRAME WASN'T PREPARED TO HOLD UP TO NORMAL CONDITIONS WITHOUT RUSTING INTO.
Filed Aug 15, 2017200,000 milesKY
VEHICLE WAS STOPPED IN TRAFFIC ATTEMPTING A LEFT TURN. VEHICLE WAS REAR ENDED BY A DRIVER NOT PAYING ATTENTION, SENT AIRBORNE, FLIPPED SEVERAL TIMES FORWARD AND SIDEWAYS, THEN HIT A PARKED CAR. AIR BAG NEVER DEPLOYED, RESULTING IN MAJOR INJURIES TO DRIVER OF VEHICLE.
Filed Aug 5, 2017220,000 milesCA
SEAT BELTS ARE FRAYED AND LOCK UP. SR5 EXTRA CAB- DRIVERS SIDE AND REAR SEAT BELTS ARE NOT WORKING
Filed Jun 17, 2017250,000 milesNC
THE TACOMA HAS DEVELOPED SIGNIFICANT RUST AROUND THE PASSENGER SIDE REAR LEAD SPRING BRACKET. THE BRACKET IS BEGINNING TO PULL AWAY FROM THE FRAME AND THE VEHICLE IS NO LONGER USABLE AS A RESULT, THIS IS VERY DISCOURAGING AS THIS VEHICLE HAS BEEN MAINTAINED WELL AND CURRENTLY HAS 250K MILES ON IT. ALL OTHER PARTS OF THIS VEHICLE IS IN VERY GOOD SHAPE.
Filed Jun 5, 2017CA
SEAT BELTS LOCK UP AND WILL NOT RELEASE AND WILL NOT RETRACT AND THE STRAP IS COMING APART.
20 of 300 complaints, reproduced as filed.