2009 Toyota Sienna complaints

THE POWER DOOR CABLE HAS RUSTED CLEAR THROUGH AND SNAPPED WHIPPING AROUND LIKE A LIVE WIRE. THIS WAS JUST AFTER I PUT MY 2 YEAR OLD IN HIS CAR SEAT. THE CAR WAS PARKED..NOW THE DOOR WILL NOT OPEN ALL THE WAY AND THERE IS A CABLE LOOSE ON THE DRIVER'S SIDE. THERE IS A BULLETIN CAMPAIGN FOR THE CABLE ON TOYOTA SIENNA CABLE FOR REPLACEMENT UP TO 2007. BUT 2008-2010 IS NOT COVERED. THIS IS CRAZY THAT TOYOTA WILL NOT COVER IT. HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/ THERE ARE MORE PEOPLE THIS IS HAPPENING TO, I CANNOT OPEN MY DOOR ALL THE WAY TO GET MY 2 YEAR OLD OUT IN AN EMERGENCY. UNACCEPTABLE BY TOYOTA. 1300$ FOR THE PART AND 5+ HOURS OF LABOR...FOR A FAULTY CABLE. DANGEROUS! NOW I FEAR THE OTHER SIDE WILL SNAP TOO 2009 SHOULD BE COVERED UNDER THE BULLETIN ATTACHED BELOW HTTPS://WWW.DROPBOX.COM/S/UUTAPYNPPJ55GCR/T-CP-ZTS.PDF?DL=0

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT WAS WAITING FOR LONGER THAN A YEAR FOR THE PARTS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY PASSENGER SIDE SLIDING DOOR MAKE A "CRACK" SOUND AND NOW I CAN NOT OPEN IT. I TOOK IT TO THE DEALER AND SHOWED THEM THE CSP NO POL12-02 BY TOYOTA AND THEY SAID THAT MY VIN NUMBER WASN'T ON IT EVEN THOUGHT IT LOOKS TO BE A LATCH PROBLEM. I ASKED THEM TO MAKE IT SO THAT I CAN OPEN AND CLOSE IT MANUALLY AND THEY SAID THEY COULDN'T DO IT UNLESS I PAY THEM TO OPEN UP THE DOOR. THIS IS A SAFETY ISSUE WHERE I HAVE TWO KIDS IN THE BACK SEAT. THESES DOORS IF THE AUTOMATIC MECHANICS ARE BROKEN, THEY NEED TO MAKE IT SO THAT IT CAN BE OPENED MANUALLY WITHOUT THE COSTUMER HAVING TO PAY FOR IT. THIS IS RIDICULOUS HOW TOYOTA CAN'T JUST MAKE A DOOR TO OPEN AND CLOSE. NOW I HAVE TO DRIVE MY KIDS WITH ONE DOOR THAT SOMETIME COMES OPEN WHILE DRIVING.

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 01/27/16 *BF SPARE TIRE FIXED VIN INVALID. UPDATED 4/18/18*JB

I HAVE THE 2009 SIENNA, AND BOTH SLIDING DOOR HAVE BROKEN DUE TO THE POWER SLIDING DOOR ASSEMBLY SNAPPING, AND THIS SAME PROBLEM IS COVERED ON 2004-2007 MODELS EVEN THOUGH ITS THE EXACT SAME CAR!

WHILE DRIVING DOWN A VERY STEEP NARROW UNPAVED DRIVE THE ENGINE STOPPED. ALL LIGHTS ON THE DASH REMAINED ON BATTERY LIGHT WAS ON. STEERING WAS VERY DIFFICULT AND THE BREAKS WERE STIFF. WHEN I CAME TO A STOP I RESTARTED THE ENGINE.

DRIVER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPERATE AFTER THE CABLE SNAPPED. CABLE DID NOT CAUSE INJURY BUT THIS IS A POTENTIAL HAZARD. NOW THE DOOR OPERATES IN MANUAL MODE BUT IF THE VAN IS ON AN INCLINE, THE DOOR WILL CLOSE RAPIDLY WITH SIGNIFICANT FORCE. THIS IS A DANGER TO YOUNG CHILDREN.

THE CAR ACCELERATED TO 68.4 MPH. I COULD NOT STOP CAR FIRST TIME WITH ABS BRAKES. I TOOK MY FOOT OFF THE BRAKE AND IT HELPED BUT IT WAS TOO LATE. THE CAR HIT THE TREE. THE SIENNA'S BRAKES DID NOT WORK PROPERLY AT FIRST, THE CAR SO HOW WENT FROM 30 MPH TO 68.4 MPH AND THE STEERING DID NOT WORK. SOMETHING HAS TO BE DONE WHEN 1.2 MILLION DOLLARS OF DAMAGE TO A FAMILY. LUCKILY METROPOLITAN AND AETNA LIMITED THE HEALTH CARE PERSONALS. THE CAR WAS DAMAGED BEYOND REPAIR. WE HAVE NEW FRIENDS CALLED COLLECTIONS COMPANIES. PLEASE DO NOT BUY TOYOTA. THE CORPORATION CONSIDERS THE ACCIDENT NOT THEIR FAULT.

DRIVER'S SIDE POWER DOOR STOPPED WORKING. CABLE BROKE. 3 WEEKS LATER PASSENGER POWER DOOR STOPPED WORKING. CAUSE OF THAT IS UNKNOWN.

SLIDING DOOR CABLE SNAPPED. SEEMS LIKE A COMMON THEME SO I THOUGHT I SUBMIT THE SAME THING HAPPEN TO ME. THEN THE DOOR ROLLER WENT BAD LEADING TO THE DOOR COMING OFF. NOW DOOR IS INOPERABLE.

THE DEALER (AMERICAN TOYOTA LOCATED IN ALBUQUERQUE, NM) HAS ADVISED DURING A SCHEDULED SERVICE ON THE MINIVAN THAT THE RACK AND PINION NEEDS TO BE REPLACED BECAUSE IT IS LEAKING. THE CAR HAS 41124 MILES ON IT, AND THE ESTIMATED COST OF THE REPAIR IS $1093.00. I LOOKED THIS PROBLEM UP ON THE INTERNET AND IT SOUNDS COMMON TO THIS MODEL. I HAVE NEVER HAD THIS PROBLEM ON ANY OTHER VEHICLE THAT I HAVE OWNED, SO I WAS WONDERING IF IT WAS SOMETHING THAT MIGHT BE COVERED BY A RECALL.

BOTH MY SLIDING DOORS ON MY 2009 SIENNA ARE BROKEN, WE HAVE KIDS AND IT CAN BE DANGEROUS! I ALSO HAVE A 2004 SIENNA WITH THE SAME PROBLEM, AND TOYOTA HAD AN EXTENDED WARRANTY TO FIX IT, BUT THAT ENDED AT THE 2007 MODELS. PLEASE STEP IN AND MAKE TOYOTA COVER THE ALMOST $4000 DOLLAR REPAIR THAT SEEMS LIKE THERE OWN INCOMPETENCE.

VERY UPSET AND FRUSTRATED WITH OUR 2009 SIENNA ISSUES. FIRST, IN 2013 WAS THE SNAPPED POWER DOOR CABLE ON THE DRIVERS' SIDE RENDERING THE DOOR INOPERABLE AT FIRST AND NOW ONLY MANUALLY OPERABLE. RECEIVED A QUOTE TO REPLACE THE DOOR ASSEMBLY WITH A PRICE TAG OF OVER $1500. HAD A BIG MIXUP WITH THE DEALERSHIP WHEN WE THOUGHT THE REPAIR WAS COVERED BY TOYOTA WHEN, IN FACT, IT WASN'T. IF THE CAR WERE OLDER IT WOULD HAVE BEEN COVERED. THEN, TO TOP IT OFF, EARLIER THIS YEAR, THE PASSENGERS' SIDE CABLE SNAPPED TOO. SO WE NOW HAVE TWO DOORS, THAT DO NOT WORK, AND A REPAIR BILL OVER $3000!!! I FEEL THIS IS A SAFETY ISSUE AS OTHERS HAVE REPORTED. WHAT IF THERE WERE AN ACCIDENT AND MY CHILDREN WERE UNABLE TO GET OUT OF THE CAR, OR EMERGENCY PERSONNEL WERE UNABLE TO GET IN? EVEN THE RISK OF PINCHED FINGERS IN THE MANUAL DOOR "SLAMMING" IS SIMPLY UNACCEPTABLE TO ME. THIS IS NOT WHAT WE HAD EXPECTED FROM TOYOTA AND WE TRULY FEEL THIS SHOULD BE REMEDIED IMMEDIATELY AT NO COST TO US. ALL OF THE HASSLE AND WORRY AND FRUSTRATION SIMPLY TO HAVE THE CAR WORK AS IT SHOULD HAS LED ME HERE, FILLING THIS COMPLAINT, IN HOPES THAT IT CAN BE ADDRESSED. THANK YOU.

THE CABLE SNAPPED ON THE POWER SLIDING DOOR. THIS IS THE SECOND DOOR NOW. ONE DOOR WILL NOT OPEN AT ALL, AND THE OTHER DOOR WILL ONLY OPEN MANUALLY. TOYOTA HAS AN ENHANCED WARRANTY PROGRAM ON THE CABLES, OBVIOUSLY WITH THE NUMEROUS COMPLAINTS IT SHOULD HAVE BEEN A WARRANTY RECALL. MY VEHICLE IS ONLY 6 YEARS OLD AND THE WARRANTY IS FOR 9 YEARS /120 K MILES. OF COURSE, I AM OVER THE MILEAGE.

2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED IT HAS BEEN NINE MONTHS, SINCE SHE FIRST RECEIVED THE INTERIM NOTICE. THE DEALER INFORMED HER, THERE WAS SOLUTION FOR THE PROBLEM AND TO REMOVE THE SPARE TIRE FOR NOW. *JB

THE AUTOMATIC REAR SLIDING DOOR CABLE BROKE. NOT ABLE TO USE THE DOOR. I LOOKED UP THE PROBLEM ON LINE AND IT IS A COMMON PROBLEM THAT TOYOTA HAS KNOWN ABOUT. ONLINE WE FOUND A TOYOTA WARRANTY POLICY BULLETIN-SUBJECT-CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. OBVIOUSLY TOYOTA KNOWS THERE IS A PROBLEM, AND IT CONTINUES AND HAS NOT BEEN CORRECTED. CARS MANUFACTURED AFTER THOSE DATES ARE STILL HAVING THE SAME PROBLEMS AND TOYOTA IS TRYING TO BLEED IT'S CUSTOMERS DRY WITH THE OUTRAGEOUS PRICES THEY ARE CHARGING FOR THE REPLACEMENT PARTS.THERE NEEDS TO BE A RECALL ON THESE PROBLEMS!

AUTOMATIC SLIDING DOOR CABLE SNAPPED. PASSENGER SIDE. THIS IS THE SECOND TIME, SAME PROBLEM.

2GR-FE ENGINE: CYLINDER # 2 VALVE SPRING BROKE.

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V273000 (TIRES). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 12/25/14 THE TOYOTA SIENNA HAD UNEXPLAINED ACCELERATION AND HIT A TREE AT 31 MPH. MY WIFE AND SON HAD RIGHT SIDE LUNG CONTUSIONS. MY WIFE HAD AN OPEN WOUND FROM THE SEAT BELT. SINCE SHE WAS RESTRAINED THAT WELL SHE HAD A BROKEN LEFT LEG AND A RIGHT CLAVICLE FRACTURE THAT REQUIRED SURGERIES. MY WIFE ALMOST DIED IN DELRAY BEACH MEDICAL CENTER DUE TO BLOOD LOSS AND POOR MEDICAL ATTENTION. WE KNOW THE SEAT BELT DID NOT WORK WELL BECAUSE THE REST OF US WERE ABLE TO WALK AWAY FROM THE CRASH. MY WIFE IS STILL SUFFERING AND REALIZED FROM THE AMERICAN COUNCIL SAFETY LESSONS THAT HER SEAT BELT DID NOT FUNCTION CORRECTLY AND THE SIDE BAGS ARE DANGEROUS. *TR

UPON OPENING THE DRIVER SIDE POWER SLIDING DOOR, THE CABLE SNAPPED, AND THE DOOR WOULD NOT OPEN. WE DISENGAGED THE POWER AND FIGURED WE WOULD CONTINUE TO USE THE DOOR IN A MANUAL SETTING. HOWEVER, ONCE THE DOOR WAS CLOSED, WE DISCOVERED THAT YOU CANNOT OPEN IT IF THE CABLE IS SNAPPED. IT OPENED UP ABOUT 8-12 INCHES, BUT WOULD GO NO FURTHER. ALTHOUGH OUT OF WARRANTY, TOYOTA AGREED TO FIX THE ASSEMBLY DUE TO AN ENHANCED SERVICE AGREEMENT. IN JAN. 2015, THE SAME THING HAPPENED ON THE PASSENGER SIDE AND WE COULD AGAIN NOT USE THE DOOR. AFTER TAKING IT TO A TOYOTA DEALER AGAIN, WE WERE TOLD THEY WOULD NOT COVER IT UNDER THE ENHANCED SERVICE BECAUSE IT HAD BEEN COVERED IN ERROR THE FIRST TIME. WE ASKED THEM TO JUST GET IT TO A POINT WHERE WE COULD OPEN THE DOOR MANUALLY, BUT THEY SAID THE FULL REPAIR ($1600) HAD TO BE DONE TO DO THAT. UPON DOING RESEARCH, WE DISCOVERED THAT THIS IS A COMMON PROBLEM AMONG MANY TOYOTA SIENNA OWNERS OVER THE PAST 10 YEARS. WE ARE FILING THIS COMPLAINT BECAUSE WE BELIEVE THAT IT IS A MAJOR SAFETY HAZARD TO NOT BE ABLE TO EVEN MANUALLY OPEN THE SLIDING DOORS WHEN THE POWER ASSEMBLY FAILS. IF THERE IS A SWITCH FOR MANUAL OPERATION, IT SHOULD ALWAYS FUNCTION IN MANUAL MODE. WHAT WOULD HAPPEN IF BOTH DOORS WERE BROKEN AND THERE WAS AN EMERGENCY? CHILDREN (OR ANYONE FOR THAT MATTER) WOULD NOT BE ABLE TO QUICKLY EXIT THE VEHICLE, NOR WOULD EMERGENCY WORKERS BE ABLE TO GET THEM OUT QUICKLY. THESE REPAIRS ARE AROUND $1600 PER DOOR. MANY FAMILIES CANNOT AND SHO

DASHBOARD HAS BECOME STICKY AND IS CRACKING. *TR

SLIDING DOOR CABLE - DRIVER'S SIDE. TOYOTA STATED THERE IS A TSB FOR THE PASSENGER SIDE SLIDING DOOR CABLE, YET NOT FOR THE DRIVER'S SIDE AS IT'S OPTIONAL. SEEMS TOYOTA HAS AN ISSUE WITH CABLES IN GENERAL IN COLD REGIONS WHERE SALT IS USED ON THE ROADS. WHEN THE CABLE SNAPPED THE VEHICLE WAS PARKED ON A SLIGHT DECLINE (FRONT OF VEHICLE LOWER THAN THE BACK), SO WHEN MY YOUNG DAUGHTER OPENED THE DOOR AND WAS IN THE PROCESS OF EXITING THE VEHICLE THE CABLE SNAPPED AND THE SLIDING DOOR, WHICH IS HEAVY ALMOST SMASHED HER. *TR

POWER REAR HATCH GOES UP WITH DIFFICULTY, THEN STOPS AND DROPS SEVERAL INCHES AND THEN POWERS DOWN. WILL NOT STAY UP. TOYOTA PUT OUT A SPECIAL SERVICE CAMPAIGN [RECALL] 80C IN 2008 FOR THIS VERY SAME PROBLEM FOR 2004 THRU 2006 MODELS. THEY ADDRESSED IT AS A SAFETY PROBLEM. THE REPAIR WAS TO REPLACE THE STRUTS AND BRACKETS. MY STRUT P/N IS 68905-AE013 WHICH HAS NOW SUBSTITUTES TO 68905-AE015. I CONTACTED TOYOTA HEADQUARTERS CUSTOMER SERVICE TO MAKE A REPORT AND WAS TOLD THERE IS NO SSC FOR MY MODEL. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IT HAS BEEN 4 YEARS AND TOYOTA HAS STILL NOT PROVIDED A SOLUTION TO THE SPARE TIRE (UNDER VEHICLE MOUNT) RECALL. WHY ARE YOU GIVING THEM SO MUCH TIME TO SOLVE THIS ISSUE???? THIS TIRE SITS IN THE TRUNK AND TAKES UP VALUABLE SPACE. YOU MUST PUT PRESSURE ON THEM TO RESOLVE THIS ISSUE. IT SHOULD NOT TAKE 4 YEARS TO RESOLVE. *TR

2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ENGINE OVERHEATING. *SMD THE CONSUMER STATED HE REPLACED THE FAN RELAY AND THERMOSTAT. HOWEVER, THE VEHICLE CONTINUED TO OVERHEAT. THE DEALER REPLACED THE RADIATOR AND WATER PUMP, BUT THE OVERHEATING CONTINUED. THE DEALER INFORMED THE CONSUMER THEY LOOKED INTO THE CYLINDERS WITH A BORESCOPE AND SAW MARKS ON THE CYLINDER WALL WHICH LEAD THEM TO THE CONCLUSION THAT THE HEAD GASKETS WERE BAD AND THEY WOULD HAVE TO BE REMOVED AND SENT TO A MACHINE SHOP TO SEE IF THEY WERE WARPED AND THE CYLINDERS AND ENGINE BLOCK WOULD HAVE TO BE INSPECTED TO SEE IF THERE WAS AN ISSUE. *JB

SOMETIME AROUND AUGUST 2014, I RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA. IT MENTIONED A NEW SAFETY RECALL #E1S WHICH SUPERSEDES THE PRIOR NOTICE #A9E. THIS INVOLVES THE SPARE TIRE CARRIER CABLE WHICH MAY CORRODE DUE TO ROAD SALT IN COLD CLIMATE AREAS, WHICH I UNDERSTAND INCLUDES MARYLAND WHERE I LIVE. I HAVE CALLED TOYOTA DEALERS NEAR ME AND THEY KEEP SAYING THAT TOYOTA HAS NOT PROVIDED THEM WITH THE PART TO REPAIR THIS. I TRIED AGAIN TODAY, MARCH 13, 2015, BUT THE ANSWER IS THE SAME. THEREFORE, I AM REGISTERING MY COMPLAINT TODAY AND WOULD LIKE TO KNOW HOW SOON THIS SAFETY DEFECT MIGHT BE TAKEN CARE OF. *TR

THE CABLE THAT OPENS THE POWER SLIDING DOORS SNAPPED MAKING THE DOOR UNABLE TO OPEN. THIS OCCURRED ON THE PASSENGER SIDE IN APRIL OF 2013 AT 58,000 AND THEN TO THE DRIVER SIDE DOOR IN AUGUST OF 2014 AT 76,000. WE WERE ABLE TO USE OUR EXTENDED WARRANTY TO PAY FOR THE FIRST DOOR. THE PRICE TO REPAIR THIS PROBLEM IS $1,00 TO $1,400. TOYOTA HAS A RECALL FOR THIS PROBLEM UP TO THE 2008 MODEL, BUT WILL NOT REPAIR OUR VEHICLE BECAUSE IT IS A 2009. TO ME, THIS IS AN OBVIOUS DESIGN FLAW AND PRESENTS A DANGER BECAUSE PASSENGERS CAN'T EXIT THAT SIDE IN AN EMERGENCY. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR HAD AN ALIGNMENT PROBLEM AFTER 5000 MILES. FIRESTONE ALWAYS ALIGNED THE WHEELS BUT 1 WENT THROUGH 3 SETS OF TIRES. THE CAR WOULD SPEED UP THE LAST COUPLE OF MONTHS AFTER I TOOK MY FOOT OFF THE GAS PEDAL. THE BRAKES SEEMED TO WORK BUT THEY JUST DID NOT SEEM RIGHT. I NOTICED THE DAY AFTER I DROVE THE RAV4 THE DIFFERENCE FORM THE SIENNA. THE RAVE 4 ALSO JERKS SOMETIMES WHEN I STEP ON THE GAS PEDAL.

THE CHILDREN LIFTED BACK LIFT GATE TO PUT SCHOOL BOOKS INTO THE VAN AND THE GATE FELL ON ONE OF THEM. THIS HAS HAPPENED TO SEVERAL OTHERS SINCE THEN. A TOYOTA REP SAID HE HAS THE SAME VEHICLE AND SAID HE USES A HOCKEY STICK TO PROP OPEN THE GATE. WE TRIED THAT FOR A WHILE BUT IT SOMETIMES FAILS. WE HAD IT REPLACED (NOT BY TOYOTA) IN AUGUST OF 2013 AND IT CONTINUES TO FAIL AS SOON AS THE WEATHER GETS COLD. *TR

LEFT AUTOMATIC SLIDING DOOR CABLE SNAPPED AFTER THE RIGHT DOOR CABLE SNAPPED TWO MONTHS PRIOR RIGHT AFTER WARRANTY EXPIRED. TOYOTA FIXED THE FIRST PROBLEM BUT WILL NOT FIX THE OTHER DOOR AND WANTS $2000 TO FIX IT. THE CAR IS ONLY 5 YEARS OLD AND TOYOTA KNOWS THIS IS AN ISSUE BUT WILL NOT HELP. THIS IS NOT RIGHT. MY CHILD WAS SEAT BELTED IN WHEN THE CABLE SNAPPED AND IT WHIPPED AROUND AND ALMOST HIT HER IN THE HEAD. THIS IS VERY SERIOUS AND TOYOTA NEEDS TO MAKE IT RIGHT. *JS

TOYOTA DEALER SAID THE RACK AND PINION STEERING UNIT WAS LEAKING HAD TO BE REPAIRED, AT A VERY HIGH COST. LOOKING ONLINE, I FIND THAT A LOT OF OTHER PEOPLE HAVE HAD THIS ISSUE, BUT THERE HAS BEEN NO RECALL. APPARENTLY MOST PEOPLE DO NOT KNOW HOW TO REPORT SUCH ISSUES. THERE IS NO REASON WHY A VEHICLE ONLY FIVE YEARS OLD SHOULD BE HAVING THIS PROBLEM. I WOULD SUSPECT THAT NEWER AND OLDER MODELS MAY ALSO BE AFFECTED. *TR

THE CABLE ON MY DRIVER SIDE POWER SLIDING DOOR OF MY 2009 TOYOTA SIENNA SNAPPED. THE END WAS CORRODED. THE DOOR CANNOT BE OPENED MAKING IT A SAFETY HAZARD BECAUSE I HAVE CHILDREN WHO NEED TO SAFELY OPEN THE DOORS IN CASE OF EMERGENCY. THE DEALERSHIP TOLD ME THAT THE CABLES ARE COVERED UNDER AN EXTENDED WARRANTY FOR THE '06-'08 BUT NOT THE '09, DESPITE BEING THE EXACT SAME DESIGN. THE DEALER SAID THEY COULD CUT THE CABLE BELOW THE DOOR SO THE DOOR COULD BE MANUALLY OPENED FOR $165 WHICH COULD NOT BE REIMBURSED IN THE EVENT OF A RECALL. THE DEALER SAID THE DOOR COULD BE FIXED FOR $1600 WHICH WOULD BE REIMBURSED IF THERE WAS A RECALL. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR WOULD FLASH OFF AND ON INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

THE CABLES ON BOTH POWER SLIDING DOORS OF MY 2009 TOYOTA SIENNA SNAPPED WITHIN A FEW DAYS OF EACH OTHER. THE DOORS ARE VERY DIFFICULT TO OPEN AND SOMETIMES JAM PARTIALLY OPEN, MAKING IT BOTH A SAFETY HAZARD BECAUSE I HAVE 4 CHILDREN WHO NEED TO SAFELY OPEN THE DOORS IN CASE OF EMERGENCY, AND A ISSUE FOR DRIVING, SINCE SOMETIMES THE DOOR WILL JAM PARTIALLY OPEN AND WON'T CLOSE. THE DEALERSHIP TOLD ME THAT THE CABLES ARE COVERED UNDER AN EXTENDED WARRANTY FOR THE '06-'08 BUT NOT THE '09, DESPITE BEING THE EXACT SAME DESIGN. THE COST TO GET THE DOORS REPAIRED IS APPROXIMATELY $4,000! *TR

ON 10/16/14 I HAD THE CAR TURNED OFF AND PULLED THE TOYOTA SIENNA ELECTRIC SLIDING DOOR OPEN WHEN THE CABLE SNAPPED AND ONLY ALLOWED THE DOOR TO OPEN APPROX. 8 INCHES. TODAY 10/26/14 THE CABLE ON THE OTHER DOOR SNAPPED AND I CANNOT OPEN THE DOOR AT ALL. THIS IS THE ONLY VEHICLE I HAVE TO TRANSPORT MY 3 YOUNG CHILDREN AND AM EXTREMELY WORRIED THAT IF I AM IN A CAR ACCIDENT THERE WILL BE NO WAY OUT OF THE VEHICLE IF THE FRONT TWO DOORS ARE DAMAGED. I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP IN FREDERICK, MD AT APPROX. 110K AND WAS TOLD THE DOORS WERE FINE. I TOLD THEM IT SEEMS LIKE THE DRIVER SLIDING DOOR WOULD STICK BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. NOW BOTH OF THEM ARE BROKEN. I AM HIGHLY DISAPPOINTED IN MY SIENNA AND WILL EVER PURCHASE ANOTHER ONE AGAIN. I HAVE BEEN TOLD IT WILL COST US 1800.00 TO FIX ONE DOOR! I HAVE TWO TO FIX! YOU ARE WELCOME TO CONTACT ME AT ANY TIME. *TR

THE CABLE FOR THE AUTOMATIC SLIDING DOOR SNAPPED AND GOT JAMMED IN THE MOTOR CAUSING THE PASSENGER SIDE SLIDING DOOR TO BE STUCK IN THE CLOSED POSITION. THIS CAUSES A SAFETY ISSUE BECAUSE IT HINDERS PASSENGER EGRESS FROM THE VEHICLE. THIS VEHICLE IS EQUIPPED WITH A DRIVER'S SIDE SLIDING DOOR SO PASSENGERS WERE ABLE TO EXIT ON THE STREET SIDE OF THE VEHICLE WHICH IS A SAFETY HAZARD BECAUSE THEY WERE EXITING INTO TRAFFIC. TOYOTA RECALLED/EXTENDED THE WARRANTY FOR THE DEFECTIVE CABLE ASSEMBLY BUT ONLY FOR MODELS YEARS 2002-2007. TOYOTA REFUSES TO EXTEND THE WARRANTY FOR THE SAME EXACT DEFECTIVE PART IN THE 2009 MODEL. *TR

INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. THE PROBLEM WITH THIS 5 YEAR OLD VEHICLE WITH 75,000 MILES IS SIMILAR TO WHAT HAPPENED WITH OLDER MODEL YEAR SIENNAS: A POWER STEERING FLUID LEAK DEVELOPS THAT ULTIMATELY REQUIRES A COMPLETE REPLACEMENT OF THE POWER STEERING RACK. TOYOTA REFUSES TO PAY FOR REPAIR OR REPLACEMENT OF AN OBVIOUSLY DEFECTIVE DESIGN/PART. *TR

MELTING DASHBOARD. *TR

THE DASHBOARD IS MELTING IN OUR TOYOTA SIENNA. WE HAVE HAD THE VAN HANDICAPPED ADAPTED. MY HUSBAND IS A DISABLED VET AND I AM THE DRIVER. I AM ALSO THE PERSON THAT IS HAVING THE SUN REFLECT OFF THE DASH AND CAN SOMETIMES IMPAIR VISION. THE DASH IS SO STICKY THAT EVERYTHING ATTACHES TO THE DASH AND IT IS DIRTY. THERE IS NO WAY TO CLEAN IT. I CANNOT AFFORD TO BUY A NEW DASH AND WE DO NOT TRAVEL FAR DURING THE EARLY PART OF THE DAY. HE IS 64 AND I WILL BE 64 YEARS OLD. WE WOULD APPRECIATE YOUR HELP THANK YOU VERY MUCH. *TR

THE SIDE AUTOMATIC DOOR CABLE SNAPPED. IF MY CHILD WAS IN HIS SEAT HE WOULD HAVE BEEN INJURED BAD. THE TENSION ON THIS WAS TREMENDOUS. ALL MY WIFE DID WAS OPEN THE DOOR. WE HAVE A 2009 SIENNA AWD AND HAVE MAINTAINED IT PER TOYOTA INSTRUCTIONS. TOYOTA WANTS $1100 PLUS $300 DO DIAGNOSE THE PROBLEM. THIS IS JUST WRONG. PLEASE HELP. THE CABLE WAS HANGING WHERE MY SON WOULD BE SITTING. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE APPROXIMATELY DRIVING AT 45 MPH, THE SPARE TIRE FELL OFF FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

WHILE TRAVELING AT HIGHWAYS SPEEDS (65 MPH) ON INTERSTATE 290 HEADING WEST OUTSIDE OF WORCESTER, MA AT APPROXIMATELY 7:30AM THE SPARE TIRE FELL OFF THE VEHICLE CAUSING US TO RUN OVER THE TIRE. VISUAL INSPECTION OF THE VEHICLE IMMEDIATELY FOLLOWING (WITHIN A MILE DOWN ROAD), THE PASSENGER SIDE RUNNING BOARD WAS ALSO MISSING. A ROAD SIDE ASSISTANCE VEHICLE WAS ALREADY TENDING TO ANOTHER MOTORISTS NEAR THE INCIDENT AND WE TALKED TO HIM. HE INDICATED THAT THE MASS STATE POLICE WERE RESPONDING TO ASSISTS. THEY ARRIVED SHORTLY AFTER AND TOLD ME THE SPARE TIRE WAS IN THE MEDIAN AND PROBABLY DAMAGED AFTER BEING HIT BY A TRUCK. WE WERE WELCOMED TO RETRIEVE IT, BUT SINCE SHE WAS OPERATING ALONE SHE COULDN'T STOP 4 LANES OF WESTBOUND TRAFFIC BUT THAT I WAS WELCOME TO TRY AND RETRIEVE IT. BECAUSE OF THE TRAFFIC SPEEDS, THE NUMBER OF LANES OF TRAFFIC, AND THE LACK OF A BREAKDOWN LANE NEAR THE MEDIAN, IT WAS DECIDED IT WOULD NOT BE SAFE TO RETRIEVE THE TIRE. WE HAVE FILED A DAMAGED VEHICLE REPORT WITH TOYOTA CORPORATION ESPECIALLY IN LIEU OF A KNOWN DEFECT (FEDERAL RECALL NOTICE) REGARDING THE HARNESS HOLDING THE SPARE TIRE IN PLACE ON THESE VEHICLES. *TR

THE DASHBOARD IS STICKY. YOUR HAND WILL STICK TO IT. IT WAS FIRST NOTICED ABOUT A YEAR AGO. IT WAS JUST THE DRIVERS SIDE. I TOOK THE CAR TO THE LOCAL TOYOTA DEALER AND WAS TOLD IMMEDIATELY THAT IT WAS SOMETHING I USED TO CLEAN WITH. NOW THE WHOLE DASHBOARD IS STICKY AND I HAVE NOT USED ANYTHING ON IT AS EVERYTHING STICKS TO IT. *TR

WHILE ON A DECLINE, AUTOMATIC SLIDING DOOR CABLE SNAPPED WHILE DOOR WAS AUTOMATICALLY CLOSING. DOOR SLAMMED SHUT JUST AS AN 11 YEAR OLD CHILD GOT INTO THE CAR. THANKFULLY SHE WAS NOT INJURED. BROUGHT IT TO DEALER AND SINCE MODELS 2004-2007 UNDERWENT RECALL FOR THIS VERY INCIDENT, SLIDING DOOR WAS FIXED AT NO CHARGE. IT WAS FOUND THAT CABLE WHICH ALLOWS THE SLIDING DOOR TO GLIDE OPEN AND CLOSE FLUENTLY WAS RUSTED AND ROTTED AWAY CAUSING IT TO SNAP. CAR IS PARKED IN A COVERED AND CLOSED GARAGE ALL YEAR THROUGH. THIS WAS ON DRIVER SIDE. THE PASSENGER SIDE HAD THE SAME RUST AND ROT BUT SINCE STILL FUNCTIONING, TOYOTA WOULD NOT REPLACE AS A PREVENTATIVE MEASURE. WE WERE ALWAYS CONCERNED THAT THIS WOULD HAPPENED AGAIN AND TOOK GREAT CARE ESPECIALLY ON DECLINES. WHILE PARKED ON FLAT DRIVEWAY, 6 MONTHS LATER, SECOND SLIDING DOOR CABLE SNAPPED. THANKFULLY NO INJURIES. BROUGHT IT TO DEALER AND WERE TOLD THAT THEY WOULD NOT COVER THIS TIME. WE WERE ALSO TOLD BY ONE OF THE DEALER'S MECHANICS THAT 2009 MODEL IS EXACTLY MADE LIKE 2004-2007 SO HE COULD NOT UNDERSTAND WHY THE RECALL WAS ARBITRARILY GIVEN TO ONLY THOSE YEARS. NOW DOOR IS MANUAL BUT WITHOUT CABLE, EVEN ON THE SLIGHTEST DECLINE, DOOR SLAMS SHUT. WILL NOT STAY OPEN. THIS IS A MAJOR CONCERN FOR MY CHILDREN'S SAFETY. THEY WILL NOT COVER COST TO REPLACE IT OR FIX IT BUT THE DOOR IS NOT SAFE TO USE OTHERWISE. *TR

GEICO CLAIM NUMBER: [XXX]FEBRUARY 7, 2011 TO WHOM IT MAY CONCERN: NOTE, THIS IS THE SECOND TIME I'M FILING TO UPDATE MY ADDRESS. ON OCTOBER 18, 2010 MY 2009 TOYOTA SIENNA DASHBOARD VSC (VARIABLE SKID CONTROL)/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED. I TOOK MY VAN IN FOR SERVICE IMMEDIATELY. THE DEALERSHIP MADE REPAIRS THAT WERE COVERED UNDER WARRANTY, AND ASSURED ME THAT THE VAN WAS SAFE TO DRIVE (A COPY OF THE INVOICE FROM THAT SERVICE IS ATTACHED FOR YOUR REFERENCE). ON NOVEMBER 24, 2010, THE SAME VSC/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED AGAIN. WHEN I RETURNED TO MY LOCAL DEALERSHIP FOR SERVICE, I WAS INFORMED THAT DUE TO THE THANKSGIVING HOLIDAY, THE SERVICE DEPARTMENT DID NOT HAVE AVAILABILITY UNTIL NOVEMBER 30, 2010. SERVICE ADVISOR ASSURED ME THAT MY VEHICLE WAS SAFE TO DRIVE, AS LONG AS I STAYED IN TOWN, AND WASN'T PLANNING ON TAKING THE CAR ON ANY LONG TRIPS. HOWEVER, I NEVER GOT A CHANCE TO RETURN MY VAN TO THE DEALERSHIP BECAUSE ON NOVEMBER 29, 2010 IT STARTED TO MAKE UNUSUALLY LOUD NOISES AND ACCELERATED UNEXPECTEDLY. NATURALLY, I ATTEMPTED TO STOP BY BRAKING, BUT THE BRAKES WERE NOT FUNCTIONING AT ALL. I TRIED AGAIN AND AGAIN TO BRAKE, BUT TO MY DISAPPOINTMENT THE BRAKE PEDAL DID NOTHING, NO MATTER HOW MUCH I PUMPED IT. LUCKILY, I WAS ABLE TO AVOID HITTING ANY PEDESTRIANS OR CARS BY STEERING UP THE CURB AND INTO A LAMPPOST. THE VAN CONTINUED TO ACCELERATE UNCONTROLLABLY UNTIL IT FINALLY CAME TO REST ON THE STEPS OF THE COUNTY COURTHOUSE! INFORMATION