Owners filed 193 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 12 times.
When it fails
0090009,000 milesMedian miles at failure
78 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
31
0
1
0
Power Train
21
1
0
1
Engine
21
0
4
2
Fuel System, Diesel
19
0
0
0
Electrical System
19
0
3
0
Structure › Body
17
2
0
0
Unknown or Other
12
0
0
0
Service Brakes
9
2
0
0
Steering
8
1
0
0
Air Bags
6
2
1
2
12 safety recalls
Part 573 reports
Air Bags › Side/Window › Curtain › Inflator25V824000
Filed Dec 1, 20251,589 vehiclesChrysler (fca Us, Llc)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy. Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Air Bags › Side/Window › Curtain › Inflator25V010000
Filed Jan 16, 20256,066 vehiclesChrysler (fca Us, Llc)
Defect. Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy. Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Structure › Body › Tailgate › Hinge and Attachments22V904000
Filed Dec 8, 20221,224,078 vehiclesChrysler (fca Us, Llc)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk. An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy. Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Electronic Stability Control (esc)22V140000
Filed Mar 10, 2022370,437 vehiclesChrysler (fca Us, Llc)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk. An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy. Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Filed Jan 27, 2022171,789 vehiclesChrysler (fca Us, Llc)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk. Reduced visibility increases the risk of a crash.
Remedy. Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Filed Nov 12, 2021222,410 vehiclesChrysler (fca Us, Llc)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk. An engine stall increases the risk of a crash.
Remedy. Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Seat Belts › Front › Retractor20V580000
Filed Sep 24, 20202,114 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk. In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy. Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Back Over Prevention › Sensing System › Camera20V191000
Filed Sep 10, 2020319,610 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Structure20V207000
Filed Apr 9, 202037,580 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Risk. A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy. Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Power Train › Automatic Transmission20V043000
Filed Jan 24, 202087,431 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk. The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy. Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Showing 10 of 12 campaigns, newest first.
What owners reported
Newest filings
Air Bags
Filed Sep 14, 2026NM
My vehicle is displaying a service airbag system warning message. The vehicle was not in a crash. Diagnostic codes read by the dealer indicate ‘ Driver Seatbelt Retractor Pretensioner Deployment Control Circuit Open. There is an open recall (W67, NHTSA campaign ID 20V-580) for select 2019 model year ram 2500’s. My vehicle does not appear to have been included in the initially identified suspect population but requires the repair indicated by W76
Power Train
Filed Aug 30, 2026IN
While attempting to pass traffic the truck did not want to shift above or down from 4th gear. This has happened twice now and both times I had to pull over and restart the truck. My safety was put at risk due to lack of propulsion, high rpm of the truck to maintain speed before pulling over. Check engine light came on both times. Although there appears to be a lack of NHTSA reports, I have been sharing this story with others and looking at Facebook groups and it seems the 68RFE transmission is rife with issues and commonly fails while driving, regardless of towing or not.
Power Train
Filed Aug 26, 2026GA
Transmission Slipping
Engine
Filed Aug 14, 2026IL
Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving
Unknown or Other
Filed Jul 14, 2026OH
On July 9,2026 I requested information on this truck from the dealership. It was advertised as having 55k miles on it and they were asking for $39. The carfax shows service history at 167k miles. When I confronted the salesman via text, he lowered the price to 32k. I believe this to be odometer fraud since I also asked him to verify if the mileage advertised was correct.
Tires
Filed Jul 6, 2026143,497 milesTX
The contact owns a 2019 RAM 2500 equipped with Fortune Tires, Tire Line: Fortune Tormenta R/T FSR309, Tire size: 35x12.50R20, and DOT Number: 04NL1RTPC. The contact stated that while driving the vehicle at 75 MPH, the vehicle started to vibrate, followed by a noticeable wobble at low speed. The contact pulled over to inspect the vehicle and discovered a very large bulge on the outer side of the front driver's side tire. The vehicle was taken to an independent mechanic, who diagnosed the tire with a busted belt. The tire was later inspected by an authorized Fortune tire shop, and the failure was deemed to be a manufacturer's defect. The contact stated that the failure had recurred while driving on a separate occasion. The contact puller pulled over sooner and discovered that the front passenger's side tire had also developed a matching large bulge. The dealer was notified of the failure. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure. The vehicle failure mileage was 143,497. The tire failure mileage was 11,000.
Structure › Body
Filed Jun 23, 2026NY
What component or system failed or malfunctioned, and is it available for inspection upon request?: The right-side tailgate hinge assembly on my 2019 Ram 2500 failed and became increasingly difficult to operate. The tailgate now requires excessive force to open and close throughout its entire range of motion. An independent body shop inspected the vehicle and determined that the hinge assembly requires replacement. The vehicle and failed component are available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the normal operation of the tailgate and requires excessive force to open and close. This creates a risk of injury while operating the tailgate and raises concerns regarding the continued safe operation of the tailgate assembly. The failure of a primary tailgate support component could also affect the tailgate's ability to function as intended. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem was inspected and confirmed by an independent body shop. The shop determined that the tailgate hinge assembly has failed and requires replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an independent body shop. At this time, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messag
Electrical System
Filed May 19, 2026SC
My 2019 Ram 2500 with push‑button start became completely immobilized due to failure of the RF Hub Module. The truck has full electrical power but will not crank, will not click, and will not shift out of Park. The Check Engine Light blinks several times and stays on, and the security system does not activate. This is a known failure on 2018–2020 Ram HD trucks. The RF Hub controls the start authorization and immobilizer system, and when it fails the vehicle cannot be moved, even into Neutral. This is a safety hazard because the vehicle can become stranded in traffic or in unsafe locations. The part is on national backorder with almost no availability in the [XXX] , leaving owners without transportation for weeks or months. Chrysler/Stellantis has not issued a recall or provided alternative solutions. This is a critical safety defect that immobilizes the vehicle without warning.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed May 13, 2026CA
I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the first time it has occurred Anna my truck only has 38,000 miles but this is the first time of it activating at night which is what made it that much worse and what ultimately got me to go to the dealer to have it looked at. I took it in and they determined it was the clockwork-steering column control mod. I have already gone ahead and paid for the parts which are back ordered and waiting on repairs.When this incident occurred I did not see or notice any prior warnings. Once I received the information of the issue I did research and found that trucks of the same year And model have been been recalled for this issue, however I did not see mine listed when I ran the vin. My truck has had 6 other safety recalls and I believe this is another recall that should be addressed.
Engine
Filed May 8, 2026TX
The truck acts like it running out of fuel when entering the hiway. One time it just died and restarted. Then several days later when pulling out onto the hiway the same thing happens. Last time was May 6. Acts like it’s running out of fuel. Keep pumping the petal and it takes off.
Power Train
Filed May 4, 2026NY
The transmission failed. Prior to the failure, the vehicle had an undiagnosed fluid leak believed to be coming from transmission-related hoses/lines. These hoses were replaced; however, the issue persisted and ultimately resulted in transmission failure. The failure occurred while the vehicle was in operation, which caused a sudden loss of power/drive capability. This created a hazardous situation, especially in traffic, as the vehicle was unable to accelerate or maintain speed, increasing the risk of a collision. The fluid leak and subsequent transmission failure were inspected by a service center. The leaking hoses were identified and replaced; however, this repair did not resolve the underlying issue, and the transmission ultimately failed. No indication of symptoms of failure prior.
Engine and Engine Cooling
Filed Apr 28, 202680,000 milesTX
The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. The contact assumed that the odor was coming from the AC and turned off the AC. No warning light was illuminated. The contact parked and turned off the vehicle at the residence. Later that night, the contact heard a loud bang coming from the vehicle. The next morning, the contact and her friend looked under the hood and discovered that the fuse box, harness, and cables were all melted. The contact used electrical tape to separate the cables. Upon investigation, the contact discovered on the NHTSA.GOV website that the VIN was included in NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The manufacturer had the vehicle towed to the dealer, where a third-party engineer inspected the vehicle. The engineer informed the contact that the fuse box and harness wiring had melted, but the cause of the failure could not be determined. The manufacturer closed the case and refused to allow the dealer to perform the recall repair. The vehicle was not repaired. The failure mileage was approximately 80,000.
Engine
Filed Apr 27, 2026CO
Poor quality hydraulic roller lifer arm failure caused a frown rod and a hole in the engine block
Electrical System
Filed Apr 21, 2026NY
Dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?
Electrical System › Integrated Trailer Brake Control
Filed Apr 14, 202638,000 milesNY
The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a trailer, the trailer brake light was continuously flickering and shut off, and the warning message trailer not connected was erroneously displayed. The vehicle was turned off and restarted several times to correct the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 38,000.
Unknown or Other
Filed Apr 13, 2026MO
Rear window is not sealed in both upper back corners. Worried about it coming out onto back passengers.
Tires › Sidewall
Filed Apr 9, 2026179,000 milesVA
The contact owns a 2019 Ram 2500 equipped with Lexani Tires, Tire Line: Terrain Beast AT, Tire Size: LT285/60/R20, DOT Number: 1TBF2FA5C1624. The contact stated that while driving at an undisclosed speed with the contact's girlfriend driving behind the contact, the contact’s girlfriend became aware of an abnormality with the front passenger’s side tire. The contact's girlfriend called the contact and notified him of the failure. The contact had felt a wobbly sensation while steering the vehicle. The vehicle was taken to an independent mechanic and requested a wheel balance. While attempting to balance the wheel, the mechanic saw that the tire had immediately fallen over while standing. Upon further inspection, the mechanic discovered a bubble along the sidewall of the tire. The mechanic placed the spare tire on the vehicle until the contact was able to purchase a new tire. The manufacturer was notified of the failure, but the contact had not yet received a response. The tire was a replacement tire. The tire failure mileage was approximately 20,000. The vehicle failure mileage was approximately 179,000.
Air BagsCrash1 injured
Filed Feb 26, 2026TN
I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No
Visibility/Wiper
Filed Jan 22, 2026CO
Wiper fluid supply lines disconnect, halting fluid from reaching windshield. Reconnecting manually does not maintain the connection. Mine have separated at different connectors multiple times.
Engine and Engine Cooling
Filed Jan 21, 2026110,000 milesIL
The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a complaint. The failure mileage was 110,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 1, 2025. Source: NHTSA Office of Defects Investigation.