2016 Ram 2500

Defect. Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Risk. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy. Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Defect. Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk. A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy. Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

Defect. Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk. If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy. Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Defect. Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Risk. A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy. Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Defect. Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Risk. The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy. Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

Defect. Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk. If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Defect. Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy. Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Defect. Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Risk. The leaking water pump can increase the risk of an engine compartment fire.

Remedy. Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

I am reporting a transmission safety problem with my 2016 Ram 2500 Cummins that began shortly after FCA campaign U29 was performed. Before the recall work, the transmission and original solenoid were functioning normally. I had no transmission symptoms, warning lights, or transmission codes. The dealership performed U29 and replaced the transmission solenoid May 4-6, 2026. I picked the truck up May 6 at 149,091 miles. About 79 miles later, the check-engine light came on and transmission problems began. While driving, including on the interstate, the truck would suddenly jerk, the RPMs would rise quickly, and the truck would lose speed. On several occasions, traffic behind me had to react quickly to avoid hitting me. The dealership told me the solenoid installed during the U29 repair was defective and replaced it with another solenoid. The same problems continued. The truck later developed code P0871, became undriveable, and was towed back June 1. The original transmission ultimately failed. The dealership then installed a Mopar remanufactured transmission. I picked it up June 13. Within roughly 600 miles, it developed substantially identical symptoms and failure patterns, including P0870 and P0871, limp mode, and another major transmission failure. It was towed back June 24. The dealership later found the overdrive clutch had disintegrated and metal was present in the transmission fluid. The failed remanufactured transmission is now being handled under its Mopar warranty, and

On August 25, 2026, my 2016 Ram 2500 was parked on private property. The driver states that she placed the automatic transmission in PARK before exiting the vehicle. After she exited, the unoccupied vehicle unexpectedly began rolling and struck a tree, causing vehicle damage. No one was injured. There were no known warning lights or messages indicating a problem before the incident. The cause has not yet been determined and the vehicle has not yet been inspected for this incident. The vehicle is available for inspection. This vehicle is equipped with a steering-column-mounted automatic transmission shifter. I am concerned that the incident may involve the transmission/shift interlock/Park system. I am aware of NHTSA Recall 17V-821 (FCA T79), involving unintended rollaway in certain Ram trucks, as well as NHTSA Recall Query RQ25003 concerning reported BTSI failures in vehicles including Ram 2500 models. The NHTSA VIN lookup currently shows zero unrepaired recalls for this vehicle; however, I do not yet know whether the prior T79 recall repair was performed on this specific vehicle or when it was performed. I did call the dealership and they said possibly 0ctober 3, 2018. I am submitting this complaint because the vehicle rolled after the driver reports placing the transmission in PARK and exiting the vehicle.

The V06 Recall on this vehicle that for some reason was approved is an inadequate repair. The steering wheel is not adjustable with the "Weld Fix". Stellantis should have to replace the defective parts. My truck is not not able to be aligned 100%. The repair was done in 2019, and I have complained about this in the past once I realized what they did to "FIX" the issue for the recall. They have been no help and said that because it was and approved repair even though this should never of been a long term solution.. according to them I'm SOL and the dealership can align it but other shops are saying that you can't truly align the car and steering with that fix in place. I would hope that you put pressure on them to make this right.

This complaint is against HENDRICK CHRYSLER DODGE JEEP RAM IN HOOVER ALABAMA misaligned solid-axle geometry and compromised tire casings triggered a violent, uncontrollable oscillation through the steering system, rendering the truck an immediate highway safety hazard. The vehicle was so dangerous to operate that it could not be driven home and remains stranded at a secondary residential location. IV. EXPEDITION OF COMPLAINT: DEALERSHIP BAD-FAITH REFUSAL Following the failure, a corporate case file was officially opened with Ram Corporate Customer Care. Upon notification of the corporate escalation, the owner/general management of Hendrick Chrysler Dodge Jeep Ram in Hoover, AL placed a direct phone call to the consumer. During this conversation, the dealership owner explicitly and aggressively stated that the dealership would do anything they had to do to get out of fixing the mistakes made on the drag link, directly refusing to authorize a safe flatbed tow, refusing to replace the ruined, improperly welded linkage, and refusing to assume liability for the three structurally destroyed tires. REQUESTED REMEDIAL ACTIONS The complainant requests that the National Highway Traffic Safety Administration (NHTSA), the Federal Trade Commission, and the Alabama Attorney General's Consumer Protection Division launch an immediate investigation into Hendrick Chrysler Dodge Jeep Ram for faulty execution of federal safety mandates, reckless endangerment of motorists, and bad-faith commercia

To Whom It May Concern, I am requesting a no-cost replacement of the factory Uconnect 8.4 radio in my truck (VIN: [XXX]) due to daily safety-related failures that significantly affect the safe operation of my vehicle. Every day, the radio experiences a startup delay where the screen remains black and many center stack functions are unavailable. This delay often lasts 5–10 minutes before the system becomes operational. During normal driving, the radio also displays repeated “Vehicle Phone Requires Service” error messages, creating a constant distraction that takes my attention away from the road. When these issues occur, the factory backup camera is unavailable. Losing the backup camera eliminates an important safety feature intended to help prevent collisions with pedestrians, children, vehicles, and objects while reversing. Additionally, the factory navigation and GPS no longer function at all. These are not minor convenience issues—they are daily safety concerns. Safety-related features should work immediately every time the vehicle is started. A factory infotainment system that fails every day, disables the backup camera during startup, and repeatedly distracts the driver while the vehicle is in motion presents an unacceptable safety risk. Because these failures occur daily and involve factory-installed safety equipment, I believe Stellantis should replace the defective Uconnect radio at no cost. I respectfully request that this complaint be documented and that a no-cost r

The contact owns a 2016 RAM 2500. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the contact stated that the steering wheel independently steered the vehicle to the right. The vehicle was taken to the dealer, however the contact was informed that the alignment could not be completed because of an unrepaired recall repair. The contact received a recall notification, NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer, however the contact was informed that the recall repair was completed in July 2019. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the recall repair was covered under warranty for two years from the date of completion. The contact stated that the recall repair was not performed, but marked as completed by the dealer. The failure mileage was approximately 97,000.

Electronic brake controller faulty

Grid heater nut/bolt detached and entered engine, causing catastrophic internal failure and total engine loss while driving.

Adding to form 11717793

Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.

The vgt actuator failed the truck only has 127000 miles on it ram extended the warranty for 2015 trucks but not 2016. The part to replace it from ram has almost doubled in a years time. It is now $2170. For this part whose internal computer components have failed. The files uploaded was just for the part. I can upload the repair cost when done. I am just trying to get everyone to see how corrupt these companies are becoming. They could have saved themselves some problems if they would just paid the $3000 to fix it this is a rough estimate.

The contact owns a 2016 Ram 2500. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and went into LIMP Mode. The contact stated that the failure was intermittent but also occurred while towing a 30-foot trailer or a 24-foot trailer. Occasionally, after pulling over, turning off, and restarting the vehicle, the vehicle returned to normal functionality. On other occasions, the vehicle was towed back to the residence after the failure. The vehicle was taken to an Auto Parts Store and diagnosed using a handheld scanner, and a fault code associated with the turbo actuator for the diesel engine was retrieved. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact called a local dealer and was notified of Technical Service Bulletin Number: 09-005-22; however, the vehicle was not included. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

ITBM Integrated Trailer Brake Module not outputting correct breaking voltage to trailer.

Drag link issue led to not being able to get an alignment, dealership and RAM support refused to fix it, as it was completed but they did not do it correctly the first time and it is dangerous

The low pressure power steering hose is leaking and can't get part for it. Been having to invest in tons of power steering fluid and want to know if this is gonna be a recall. It is very frustrating that we can't get parts for the problem.

ABS FAILURE, WHICH TURNS OFF TRACTION CONTROL AND CRUISE CONTROL. This is a known issue for the HCU to fail. How is this not a recall on 2016 but it is on 17 and 18. Same parts.... have replace front hubs with new ABS sensors and rear ABS sensors, still on. It has to be the HCU or the module.

Incident Report – Gear Shift Failure Date of Incident: 11/10/2025 Vehicle: 2016 Ram 2500 Pickup Truck VIN [XXX] Mileage: [Insert Mileage] Location: [Insert Location of Incident] Description of Incident While attempting to shift the vehicle from Park (P) into Drive (D), the shift lever suddenly went limp and lost all resistance. Upon applying slight additional pressure to engage the transmission, the shift lever snapped off completely. The gear shift bracket—the component securing the shift rod—fractured in half at the point where the shift rod inserts into the bracket. This mechanical failure rendered the vehicle inoperable and unable to be shifted out of Park. No warning lights or prior symptoms were observed before the failure. The broken part was visually inspected and confirmed to be the shifting lever bracket, consistent with Mopar part number 68470756AA. Immediate Actions Taken The vehicle was safely secured to prevent unintended movement. Engine was turned off and keys removed. Visual inspection confirmed that the shift lever bracket had broken at the rod insertion point. Tow service was arranged for transport to a repair facility. Photographs of the damaged bracket and shifter assembly were taken for documentation. Assessment This incident represents a critical component failure of the gear shift mechanism, resulting in sudden loss of control over transmission operation. The break occurred under normal shifting force, indicating a possible material or design defect in

I previously had recall 17V-821 work completed. This recall was for The Brake Transmission Shift Interlock (BTSI) locking pin may become stuck in the open position. I have the same issue now and see that NHTSA is investigating failed recall fixes. I have taken this to the dealer and an independent shop and am now trying to figure out how to get this repaired.

The contact owns a 2016 Ram 1500. The contact stated that the shift solenoid change message was displayed. The vehicle was taken to the local dealer for a recall repair. Upon retrieving the vehicle, the vehicle failed to shift and had no power. The vehicle was diagnosed with a faulty shift solenoid. The replacement parts were on backorder. The local dealer later informed the contact that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer declined to cover the cost of the repair. The failure mileage was approximately 238,000.

The grab handle or left interior a arm part broke and fell of in my lap while I was driving luckily it did not fall off when I entered the vehicle or I would have been flat on my back. I contacted Stelantis got the typical run around. Tried to order new part but part has been discontinued. Now I am driving with airbag not covered and exposed. The part number for my truck is 5RM911XAC you can check discontinued. I ask Stelantis to find part after I tried for months to no avail. Reply was sorry part discontinued. What broke was the plastic that holds two screws in. Hopefully no one gets hurt if others break. In my opinion it seems like a bad design to save money. The replacement part by the way is $313.00 for plastic with leather wrapped handle. I was willing to spend that but the attitude I got from Stelantis was very non caring after I spent $60,000 on a truck in 2016. I ordered this part in May of 2025 then in August they told me it was discontinued.