Filed Jul 9, 20242,653 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Risk. An unstable wheelchair increases the risk of injury to lift occupants.
Remedy. Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys22V221000
Filed Apr 6, 20226,342 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Risk. An overheated alternator bearing can increase the risk of a fire.
Remedy. Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Equipment17V737000
Filed Nov 20, 20172,306 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
Fuel System, Diesel › Storage › Tank Assembly17V618000
Filed Oct 4, 20173,163 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Risk. If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy. Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Fuel System, Diesel16V133000
Filed Mar 4, 20161,348 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2016 H3-41 and H3-45, 2011-2016 H3-VIP, 2011-2016 X3-45 Coach vehicles, 2012-2016 X3-VIP vehicles, and 2011-2013 XL2 Entertainer vehicles. The coolant line on the affected vehicles may be missing a positioning clip, allowing the coolant line to rub against the braided fuel hose at one of the injectors.
Risk. Contact between the fuel line and the coolant line may cause a fuel leak and result in fuel spraying onto hot exhaust components increasing the risk of an engine compartment fire.
Remedy. Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary. The fuel and coolant lines will be properly secured. These repairs will be performed free of charge. The recall began on April 20, 2016. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR16-18.
Electrical System › Wiring15V348000
Filed Jun 5, 2015452 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2014 X3-45, XLII-45, H3-41, and H3-45 coaches manufactured November 30, 2009, to August 12, 2014. In the affected vehicles, the wires for the Automatic Fire Suppression System (AFSS) Linear Thermal Detector (LTD) may be damaged by temperatures in the engine compartment.
Risk. The damaged wires may activate the AFSS and shutdown the engine, increasing the risk of a vehicle crash.
Remedy. Prevost will notify owners, and dealers will relocate the AFSS LTD wiring, free of charge. The recall began on July 17, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-30.
Fuel System, Diesel15V122000
Filed Mar 2, 2015455 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Risk. The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Remedy. Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Seat Belts14V206000
Filed Apr 18, 201480 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2013 X3-45 and 2010-2014 H3-45 coaches manufactured May 1, 2010, through November 7, 2013, and equipped with Amaya Seats with a seat base that can be raised to accommodate wheel chairs. When the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to the seat belt.
Risk. A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.
Remedy. Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. The recall began on June 16, 2014. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR14-26.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2013 X3-45 VIP motorhomes, H3 VIP motorhomes and XLII-45 Entertainers and model year 2012-2014 model year X3-45, H3-41, H3-45 coaches manufactured June 6, 2011, through May 17, 2013, equipped with JAKO windshield wiper motors, model SWF403195. In the affected vehicles, the windshield wiper motor housing may crack resulting in a loss of windshield wiper function.
Risk. Without functioning windshield wipers, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy. Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. The recall began on February 26, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-02.
Equipment › Other › Labels13V472000
Filed Sep 26, 201335 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc. (Prevost) is recalling certain model year 2013 X3-45, 2012-2014 H3-45, 2008 H3-45 VIP, 2005 XL2, and 2006-2011 XL2-45 Entertainer buses equipped with super single tires. The cold inflation pressure shown on the certification plate is higher than the specification for the super single tires installed on the rear axle, which may lead to tire overinflation. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard Part 567, "Certification Regulation."
Risk. Tire overinflation may reduce traction, braking ability and handling, increasing the the risk of a crash.
Remedy. Prevost will notify owners, and dealers will replace the certification plate, free of charge. The recallbegan on November 22, 2013. Owners may contact Prevost at 1-418-883-2888. Prevost's recall number is SR13-61.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 9, 2024. Source: NHTSA Office of Defects Investigation.