Filed Jul 9, 20242,653 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Risk. An unstable wheelchair increases the risk of injury to lift occupants.
Remedy. Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Fuel System, Diesel › Pre-heater24V213000
Filed Mar 20, 202437 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Risk. Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy. Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-13.
Electrical System › 12v/24v/48v Battery › Cables24V179000
Filed Mar 6, 202479 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Risk. An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy. Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.
Filed Dec 22, 20232,100 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk. Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy. Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Filed Dec 1, 2023183 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
Risk. A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
Remedy. Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
Electrical System23V761000
Filed Nov 10, 2023204 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Risk. A relay that overheats can increase the risk of a fire.
Remedy. Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
Exterior Lighting › Turn Signal23V474000
Filed Jul 11, 202393 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.
Remedy. Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.
What owners reported
Newest filings
Electrical System
Filed Sep 11, 2025PA
2024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part Number 867842 12 month fail quantity = 24 Passenger seat belt latches Part Number 868154 12 month fail rate quantity =17 Passenger seat electrical outlet cover Part Number 868292 12 month fail rate = 160
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 9, 2024. Source: NHTSA Office of Defects Investigation.