Defect. VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Risk. THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Structure › Body › Hatchback/Liftgate › Support Device/Strut97V079000
Filed May 16, 1997436,000 vehiclesChrysler Corporation
Defect. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Filed Nov 18, 1996675,000 vehiclesChrysler Corporation
Defect. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96V099000
Filed Jun 13, 1996321,000 vehiclesChrysler Corporation
Defect. THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk. IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Filed Mar 27, 1995689,656 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
Filed Mar 27, 199552,719 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
All 8 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Aug 16, 2018189,000 milesCA
TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING VARIOUS SPEEDS, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. LODI CHRYSLER JEEP DODGE RAM (1255 BECKMAN RD, LODI, CA) DIAGNOSED THAT THE ABS PUMP MODULE ASSEMBLY AND BRAKE ACTUATOR ASSEMBLY FAILED. THE PARTS WERE INCLUDED IN A LIFETIME CHRYSLER CUSTOMER SATISFACTION CAMPAIGN NUMBER: 682; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO HONOR THE CAMPAIGN BECAUSE THEY NO LONGER MANUFACTURED THE PARTS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.
Service Brakes
Filed Nov 1, 2014251,000 milesCA
THIS VAN IS AFFECTED BY THE 96V099000 NHTSA RECALL, HOWEVER WHEN INQUIRING ABOUT GETTING THE ABS MOTOR REPLACED AT A LOCAL DEALERSHIP I WAS TOLD THAT THE PARTS ARE NO LONGER MADE TO FIX THIS ISSUE. I BELIEVE THAT CHRYSLER HAS A DUTY TO FIX THE BRAKES ON THIS VEHICLE AS DIRECTED BY THE NHTSA, PARTS OBSOLESCENCE DOES NOT ABSOLVE THEM FROM RESPONSIBILITY OR THE NHTSA. IF THE PARTS ARE NO LONGER AVAILABLE I REQUEST THAT CHRYSLER PURCHASE THE VAN BACK FROM ME AND HAVE IT DESTROYED, FIX THE BRAKES ACCORDING TO THE RECALL OR CONVERT THE BRAKES TO THE NON-ABS TYPE. I DO NOT UNDERSTAND HOW CHRYSLER AND THE NHTSA COULD ALLOW BENDIX (THE MANUFACTURER OF THIS RATHER PROBLEMATIC BRAKE SYSTEM) TO STOP MAKING A LIFETIME REPLACEMENT PART. THIS ISSUE CAUSES THE POWER ASSIST TO STOP WORKING, CREATES A HARD PEDAL WHICH MAKES IT IMPOSSIBLE TO DRIVE THE VEHICLE SAFELY. THIS CREATES A CONDITION WORSE THAN A VEHICLE WITH ALL MANUAL BRAKES THAT HAVE NO POWER / VACUUM ASSIST TO BEGIN WITH, WHEN TEST DRIVING THE VEHICLE IT TAKES BOTH FEET PLANTED FIRMLY ON THE PEDAL TO STOP IT. AS I HAVE NOT GOTTEN A SATISFACTORY SOLUTION THAT WAS MANDATED AND ENFORCED BY THE NHTSA, I LOOK FORWARD TO YOUR PROMPT REPLY IN THIS MATTER. *TR
Structure
Filed Jun 24, 2013329,110 milesMD
WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SPARE TIRE FELL FROM UNDER THE VAN. *TR
Service Brakes
Filed Nov 6, 2012159,583 milesCA
EXPERIENCED HARD BRAKE PEDAL (LOSE OF BRAKING) AND BRAKE / ABS LIGHTS ILLUMINATED ON THE DASH BOARD. THIS WAS THE SECOND FAILURE IN THE LAST TWO YEARS AFTER APPROXIMATELY 14,000 MILES OF OPERATION SINCE THE LAST REPAIR AND FOR AT LEAST THE FOURTH TIME SINCE WE HAVE OWNED THIS VEHICLE (BOUGHT NEW). PREVIOUS REPAIR INVOLVED REPLACEMENT OF BRAKE ACCUMULATOR, DUAL PRESSURE SWITCH, BRAKE ACTUATOR PISTON ASSEMBLY, AND THE PUMP MOTOR ASSEMBLY, THE LAST TWO OF WHICH ARE SUBJECT TO A LIFETIME RECALL. DEALER REFUSES TO REPAIR/REPLACE WARRANTED PARTS WITHOUT AGREEMENT THAT OTHER PARTS ARE REPLACED AT A COST OF APPROXIMATELY $900. GIVEN THAT IT IS LIKELY THAT WARRANTED PART FAILURES ARE LEADING TO THE FAILURE OF THE OTHER COMPONENTS AND THAT THE LAST REPAIR ONLY LASTED FOR 14,000 MILE WE REQUESTED THAT CHRYSLER COVER THE ENTIRE REPAIR. CHRYSLER REFUSED. IN ADDITION, IT HAS BEEN OUR EXPERIENCE THAT EACH TIME WE HAVE HAD THE BRAKE SYSTEM FAIL, IT HAS INCLUDED THE NEED TO REPLACE OTHER BRAKE SYSTEM COMPONENTS BEYOND THE PARTS SUBJECT TO THE LIFETIME RECALL. THUS IT WOULD APPEAR THAT THE LIFETIME RECALL SHOULD HAVE BEEN EXPANDED TO COVER ALL OF THE COMPONENTS IMPACTED BY THE FAILURE OF THE WARRANTED COMPONENTS. *TR
Structure › Body
Filed Dec 6, 2011160,000 milesMA
TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. AFTER PULLING OVER SHE NOTICED THAT THE FUEL RAIL WAS FRACTURED AND PARTIALLY HANGING FROM THE VEHICLE. IN ADDITION, THE SLIDING PASSENGER SIDE DOOR WOULD SPORADICALLY COME OFF TRACK AND COULD NOT BE CLOSED PROPERLY. THE DOOR WAS CLOSED USING A CORD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THEY WOULD HAVE TO TAKE THE DOOR APART FOR REALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 13, 2010196,555 milesMO
TL*THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT 35 MPH, THE CONTACT ATTEMPTED TO USE THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS WERE NO LONGER AVAILABLE. THE CONTACT REFERENCED RECALL 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) AS SHE FELT IT WAS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 196,555.
Service Brakes, Hydraulic
Filed May 29, 2008214,800 milesOR
TWO WEEKS AGO THE ABS AND BRAKE LIGHTS CAME ON IN MY 1992 PLYMOUTH GRAND VOYAGER MINI-VAN. AT THAT MOMENT THERE WAS NO HYDRAULIC BRAKE PRESSURE AND IT WAS VERY DIFFICULT TO CONTROL THE VAN. THE VAN WAS TOWED TO MY REGULAR, INDEPENDENT REPAIR SHOP AND THEY CHECKED THE CONDITION AND THEIR DIAGNOSTIC COMPUTER ISSUED A CODED ERROR. I DISCOVERED THAT THIS ABS BRAKE WAS COVERED UNDER AN EXTENDED WARRANTY BY CHRYSLER. I TOOK THE VAN TO A NEARBY CHRYSLER DEALER AND THEY CHECKED. THE ABS LIGHT AND BRAKE LIGHT WERE OUT AT THIS TIME AND THE DEALER CHARGED FOR ONE HOUR, GAVE ME LIST OF PARTS THEY CONSIDERED MAY NEED TO BE REPLACED AND VERBALLY SAID IT MAY COST ABOUT $400 OR MORE TO FIX. THEY DID NOT ASSURE ME THAT A WARRANTY WOULD APPLY. *TR
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 19, 200769,000 milesTN
MY ABS LIGHT CAME ON AND A FEW DAYS LATER MY MASTER CYLINDER FAILED RESULTING IN NO BREAKS. I WAS ABLE TO GET TO THE SIDE OF THE ROAD FOR A TOW. I HAVE PAID TO GET REPAIRS COMPLETED. CHRYSLER TELLS ME MY CAR IS NOT COVERED BY RECALL. I DISPUTE THIS. RECALL # 96V099000. *TR
Power Train › Automatic Transmission
Filed Aug 17, 2007177,143 milesCA
TRANSMISSION IS LEAKING FROM FRONT PUMP SEAL AND FROM WHAT I HAVE BEEN TOLD ALL OF THE CARAVAN,VOYAGER AND TOWN & COUNTRY'S DO THIS BECAUSE THEY WERE NOT DESIGNED CORRECTLY. *JB
Steering › Linkages › Tie Rod AssemblyCrash2 injured
Filed Mar 13, 2006LA
1992 DODGE PLYMOUTH GRAND VOYAGER LE THE STEERING WHEEL BROKE UP UNDER THE VAN WHILE I WAS DRIVING,CAUSING ME TO CRASH INTO SOME ONE ELSE VEHICLE.*JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 2, 2005164,561 milesMI
I HAVE A PLYMOUTH GRAND VOYAGER IN WHICH WAS INVOLVED IN AN EARLIER RE CALL FOR THE ABS BRAKES NOW THEY FAILED AGAIN*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 3, 2005600 milesTX
THE BRAKES HAVE BEEN DEFECTIVE SINCE THE CONSUMER OWNED THE VEHICLE. THE BRAKES HAVE BEEN SERVICED EVERY YEAR. CONSUMER HAS TO PRESS ON THE BRAKES WITH BOTH FEET TO STOP THE VEHICLE. THE BRAKES REMAIN DEFECTIVE.*AK
Tires › Tread/Belt
Filed Sep 19, 2004TX
TREAD SEPARATION IN TIRE. THE TIRE WAS A P205/17R15 WITH DOT U9M0 LBX2701 F01L. THE TIRE NAME WAS RESPONSE RST TOURING 2000. THE TIRE HAD 16000 MILES AND WAS ON THE VEHICLE 16 MAR 2002 TO 19 SEP 2004. THE TIRE WAS SOLD AND INSTALLED BY NTB, NATIONAL TIRE & BATTERY, STAFFORD, TX. OWNER DEDUCED THE SEPARATION AFTER THE DEFECTIVE TIRE WAS ROTATED TO THE REAR OF THE VEHICLE AND LATER NOTICED THE BUMP FROM THE TREAD SEPARATION. NTB STATED THAT THE REMAINING 3 TIRES WOULD ALSO FAIL BY TREAD SEPARATION. ALL FOUR TIRES WERE REPLACED. NONE OF THE TIRES WAS REPLACED FREE OF CHARGE.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 20, 2004150,000 milesVA
THE BRAKE PEDAL HAD BECAME HARD AND WOULDN'T GO DOWN WHEN DEPRESSED. THE CONSUMER COASTED THE VEHICLE INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE TO STOP. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC PERFORMED A DIAGNOSTIC TEST THAT INDICATED THAT THE HYDRAULIC BRAKE PUMP MOTOR ASSEMBLY MALFUNCTIONED. ALSO, THERE WAS RECALL 96V099000 CONCERNING ANTI SKID BRAKE SYSTEM. HOWEVER, THE DEALERSHIP INDICATED THAT THIS RECALL HAD ALREADY BEEN PERFORMED. THE REMEDY FAILED, AND THE MANUFACTURER WAS NOT HONORING THE WARRANTY AS STATED IN THE RECALL, AND WERE NOT SENDING THE RECALL PART TO THE DEALERSHIP BECAUSE THE DEALERSHIP WAS UNABLE TO GET A DIAGNOSTIC TEST CODE INDICATING THAT THE RECALL PART FAILED, ALTHOUGH THE DEALERSHIP DUPLICATED THE PROBLEM , AND INDICATED THAT THE RECALL PART WAS CAUSING THE PROBLEM. *AK (THE SECOND CONSUMER: TARA BETH) *SC *JB
Latches/Locks/Linkages › Doors › Latch
Filed Jul 14, 200485,350 milesWA
I HAD THIS VEHICLE FOR A VERY SHORT TIME WHEN I STARTED TO HAVE PROBLEMS WITH THE SLIDING DOOR NOT STAYING CLOSED. AFTER IT IS SHUT IT POPS OPEN IMMEDIATELY. I HAVE HAD THE BOLT ADJUSTED SEVERAL TIMES AND IT WOULD KEEP IT CLOSED, BUT NOT FOR LONG. AFTER IT HAD BEEN OPENED AND SHUT 2-5 TIMES IT WOULD AGAIN POP OPEN. THIS IS AN ON GOING PROBLEM. I HAVE PARKED THE VEHICLE AND WILL NOT DRIVE IT AND FEAR TO SELL IT DUE TO THIS MALFUNCTION OF THE SLIDING DOOR. SOMEONE SHOULD REPLACE THIS FOR FREE, BUT WHO? I AM A SINGLE MOTHER WITH 4 CHILDREN AND USED TO RELY ON A MINI-VAN.*AK
Service Brakes, Hydraulic
Filed Jun 4, 2004NV
WHILE APPLYING THE BRAKE THE PEDAL WENT TO THE FLOOR WHICH CAUSED A LOSS OF BRAKING POWER. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE DUAL FUNCTION PRESSURE SYSTEM, PERTAINING TO HYDRAULIC ASSEMBLY NEEDED TO BE REPLACED. *LA *NM
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Apr 20, 2004120,000 milesPA
WHILE THE VEHICLE WAS IDLING CONSUMER SMELLED A STRONG GASOLINE ODOR. CONSUMER OPENED THE ENGINE COMPARTMENT, AND OBSERVED GAS DRIPPING FROM THE FUEL RAIL. VEHICLE WAS IMMEDIATELY PARKED, AND THE MANUFACTURER WAS INFORMED.*AK *NM
Service Brakes, Air › Antilock
Filed Feb 28, 200490,000 milesOR
ABS FAILED WHILE I WAS DRIVING. WHEN I PUSHED ON THE BRAKES IT FELT LIKE I WAS HITITNG A ROCK . TOOK FOREVER TO STOP. VAN IS CURRENTLY AT MECHANICS. THEY SAID EGULAR BRAKES FINE WILL NOTIFY ME MONDAY WHAT PROBLEM IS WITH ABS.*AK
Seats › Front Assembly › Recliner
Filed Feb 5, 2004107,000 milesWI
THE FRONT SEAT RECLINER BRACKET HAS CRACKED CAUSING A SAFETY HAZARD. THE FRONT DRIVER'S SIDE SEAT WILL NOT STAY UPRIGHT . *JB
Engine and Engine Cooling
Filed Jan 15, 2004NJ
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Service Brakes, Hydraulic
Filed Jan 15, 2004118,000 milesNJ
THEY REPAINTED THE HOOD FOR ME IF I WAS WILLING TO PAY HALF AND NOW IT IS DOING THE SAME THING ALL OVER AGAIN BUT WORST. THE WOOD PANELING ON THE SIDES IS JUST PEELING AWAY AND THE CAR LOOKS LIKE CRAP ON THE OUTSIDE BUT IS STILL RUNNING GOOD DUE TO ALL THE MONEY WE PUT INTO IT. THE BRAKES HAVE BEEN FIXED TWICE FOR A FAULTY SWITCH AND RELAY SWITCH DUE TO THE ABS BRAKE SYSTEM. I WAS OUT DRIVING JUST THIS PAST WEEK AND WITHOUT WARNING I LOST MY BRAKES AND I AM SUFFERING FROM MS SO I HAD A GREAT DEAL OF DIFFULTY STOPPING THE VEHCILE WITH ONE FOOT I HAD TO USE TWO FEET AND PRAYED A LOT JUST TO GET BACK HOME.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 8, 2003123,889 milesAL
ABS PUMP FAILED WHILE DRIVING. PUMP RAN ON AND OFF. DEALER WAS SORRY, NOTHING COULD BE DONE ABOUT IT. *AK
Air Bags › FrontalCrash1 injured
Filed Jul 18, 2003122,000 milesPA
AIR BAG FAILURE. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 15, 2003140,000 milesNC
MY 1992 PLYMOUTH GRAND VOYAGER MINIVAN HAS EXPERIENCED RECURRING FAILURE OF THE ANTI-LOCK BRAKING SYSTEM. THE BRAKE SYSTEM WARNING LIGHT AND ABS WARNING LIGHT BOTH ILLUMINATED. ON OCCASION THE SYSTEM RESUMED OPERATION IF THE VEHICLE WAS TURNED OFF OR NOT DRIVEN FOR 2 OR MORE HOURS. IN MARCH OF 2003 A LOCAL GARAGE DIAGNOSED THE ABS RELAY WAS NOT PROVIDING POWER TO THE ABS PUMP. THE RELAY WAS REPLACED - COST $100. DAYS LATER THE SYSTEM FAILED AGAIN. THE PUMP WOULD ONLY OPERATE IF CONNECTED TO DIRECT BATTERY VOLTAGE TO START IT RUNNING. IN LATE APRIL THE ABS PUMP WAS REPLACED BY ANOTHER LOCAL GARAGE COST OVER $500. THE SYSTEM OPERATED ANOTHER 3 WEEKS, AND THEN FAILED AGAIN, COMPLETELY FAILING DURING IN MID-JUNE. THE VAN WAS TOWED TO THE SAME GARAGE. THE TECHNICIAN IDENTIFIED THAT THE ABS RELAY COIL HAD FAILED. THE VAN IS UN-DRIVABLE BECAUSE THE ABS PUMP ALSO SUPPLIES POWER BRAKE PRESSURE. THE VAN WAS TOWED TO CHRIS LEITH DODGE IN WAKE FOREST, NC ON JULY 3, 2003 AND INSPECTED. ON JULY 11, 2003 THE SERVICE DEPARTMENT LET ME KNOW THAT THEY NEEDED THE DISTRICT MANAGER TO MAKE DETERMINATION OF RECALL WARRANTY REPAIR OF THE SYSTEM. JULY 15, 2003, THE SERVICE MANAGER AND DISTRICT MANAGER DETERMINED THAT THE PART THE TECHNICIAN IDENTIFIED AS MALFUNCTIONING (HYDRAULIC ASSEMBLY R-4683398) WAS NOT A PART OF RECALL 96V-099 # 685. THE ABS PUMP IS PART OF THE RECALL AND WAS TO BE WARRANTED FOR LIFE. THE RECALL ALSO STATES THAT REPAIRS DONE EARLIER TO THIS PART WERE TO BE REIMBURSED AS A PAR
Power Train › Automatic Transmission
Filed May 19, 2003OK
WHILE DRIVING THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL UNTIL THE SPEED DECREASED AND THEN AUTOMATICALLY DEFAULTED INTO 2ND GEAR. *NLM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed May 6, 2003AZ
THAT THE ABS BRAKE LIGHT ILLUMINATED ON THE DASHBOARD, AND ALL BRAKING ABILITY WAS LOST. A DIAGNOSTIC TEST WAS PERFORMED TWICE AND IT WAS DISCOVERED THE BRAKING SYSTEM WAS DEFECTIVE. THE ABS CONTROL MODULAR, AND ACCUMULATOR NEEDED TO BE REPLACED. *JB
Fuel System, Gasoline
Filed Mar 12, 2003FL
FUEL SPILLED OUT OF THE FUEL RAIL. *JB
Seat Belts › Front › Retractor
Filed Mar 8, 2003NC
FRONT SEAT BELT RETRACTOR LOCKED ON PASSENGER SIDE - CHECKED TO SEE IF IT WAS JAMMED - NO IT'S JUST LOCKED IN A CLOSE POSITION. *NLM
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jan 13, 2003125,785 milesWI
THE BOLT THAT HOLDS THE TENTION PULLEY ARM ON THE ENGINE, BROKE, RELEASING THE BELT FROM ALL OF THE OTHER PULLEYS. THIS CAUSED THE POWER STEERING, WATER PUMP, AND ALTERNATOR TO FAIL. THIS HAPPENED TWICE WITHIN THREE AND A HALF YEARS.
Air Bags
Filed Oct 17, 2002CO
CONSUMER STATES THE DRIVERS SIDE AIR BAG DEPLOYED WHILE GOING 5MPH. ALSO, THE CONSUMER STATES 1 HOUR EARLIER THE SAME DAY THE AIR BAG LIGHT ILLUMINATED AND WENT OFF. THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. TS
Visibility › Rear Window Wiper/Washer › Motor
Filed Aug 27, 2002NY
REAR WINDSHIELD WIPER CONTSTANTLY GETS STUCK IN UPRIGHT POSITION, OBSTRUCTING DRIVERS' VIEW. ALSO, CAN HEAR THE MOTOR RUNNING ON THE WIPER SYSTEM, BUT THEY DO NOT ENGAGE. PLEASE DESCRIBE DETAILS. *AK
Air Bags › Frontal
Filed Jul 11, 2002WI
WHILE PULLING FROM A LIGHT DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Electrical System › Wiring › Front UnderhoodFire
Filed Jul 8, 2002NC
UNDERHOOD WIRING HARNESS CAUGHT ON FIRE. *AK
Visibility › Windshield Wiper/Washer
Filed Apr 19, 2002NJ
WIPER RECALL WAS PERFORMED IN APRIL 2001, AT THIS TIME WIPERS FAILED AGAIN. NLM
Structure › Body › Door › Hinge and Attachments
Filed Apr 12, 2002IN
WHILE DRIVING AND MAKING A LEFT TURN PASSENGER'S DOOR OPENED, WHICH WAS CAUSED BY A MALFUNCTION IN HINCHES THAT WERE NEVER WELDED.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 2002VA
ABS LIGHT ILLUMINATED WHILE TRAVELING. CONSUMER HEARD A PUMPING NOISE WHEN DEPRESSING BRAKES. BRAKES HAD LOW PRESSURE WHEN DEPRESSED. DEALER HAD REPAIRED ONCE, BUT PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Dec 19, 2001OH
VEHICLE WAS IN THE PARK GEAR AND IDLING WHEN IT ROLLED IN REVERSE WITH A CHILD RESTRAINED IN A CHILD SAFETY SEAT BEFORE CRASHING THROUGH A FENCE, AND BEING STOPPED BY A PILE OF WOOD. DEALERSHIP HAS NOT EXAMINED VEHICLE. *AK *SLC
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 5, 2001AZ
ABS PUMP CONTINUALLY OPERATES AND NORMAL BRAKING PRESSURE IS NOW SOFT. SAME AS RECALLED PROBLEM, BUT THIS VAN'S VIN IS NOT INCLUDED IN THE RECALL! *AK
Tires › Tread/Belt
Filed Jul 31, 2001CA
TREAD SEPARATED FROM TIRE AS WE WERE PULLING ONTO FREEWAY, SPRAYING BLACK ADHESIVE ALL OVER SIDE OF THE CAR AND DAMAGING BUMPER, WHEEL WELL SHROUD AND TRIM PIECES. NOTE: WE STILL HAVE THE FAILED TIRE AND THE OTHER FRONT TIRE IF YOU WANT TO INSPECT THEM. *AK (DOT NUMBER: W2MO 1NR TIRESIZE: P205/70R15)
Service Brakes, Hydraulic › Foundation Components
Filed Jul 10, 2001NY
WHEN APPLYING BRAKES ABS BRAKE LIGHT ILLUMINATES ON DASHBOARD, AND PEDAL BECOMES EXTREMELY HARD AND RESISTFUL, CAUSING TOTAL BRAKE FAILURE. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE REARWINDSHIELD WIPERS FAILS AND THE FUSE BLOWS OUT. ONCE I CHECKED WITH THE DEALER AND UNOFFICIALLY I WAS TOLD THAT THIS IS A MOTOR PORBLEM. I CONTINUED CHANGING THE FUSES WHENEVER IT BLOWED. BUT NOW THE WIPPER HAS FAILED IN THE MIDDLE OF THE REAR WINDOW AND THE CHANGE OF THE FUSE DOES NOT WORK.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 5, 2001FL
ABS LIGHT STAYED LIT ON DASHBOARD. WHEN BRAKES WERE APPLIED FOR HARD BRAKING WHEELS LOCKED UP, AND VEHICLE SLID, MEANING THAT ABS FAILED TO OPERATE PROPERLY. A PRIVATE MECHANIC AND DEALERSHIP HAD GIVEN DIFFERENT REASONS THAT MIGHT CAUSE THIS TO OCCUR. MANUFACTURER INFORMED CONSUMER THAT RECALL 96V099000 REPAIRS HAD PREVIOUSLY BEEN DONE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
TiresCrash7 injured1 killed
Filed Apr 26, 2001NV
DRIVER'S SIDE REAR TIRE FAILED, BLOW OUT OCCURRED, VAN ROLLED 4 TIMES. *AK (TIRESIZE: P205/70RI5)( DOT NUMBER: TIRE SIZE: P205/70RI5 )
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 24, 2001WI
BRAKE BOOSTER SENSOR IS MALFUNCTIONING. BRAKE ACTS LIKE VEHICLE IS SKIDDING ALL THE TIME AT ANY SPEED. ABS LIGHT COMES ON AND GOES OFF. MECHANIC AT THE REPAIR SHOP SAYS BRAKES PEDAL WILL FREEZE IF NOT REPAIRED. DEALER FOLLOWED UP BY DOING A DIAGNOSTIC TESTING. SENSOR HAS A PROBLEM AND NEEDS REPLACEMENT. CONSUMER WILL BE RESPONSIBLE FOR COVERAGE.*AK
Seat Belts › Front › RetractorCrash1 injured
Filed Apr 2, 2001GA
VEHICLE WAS INVOLVED CRASH FROM RIGHT SIDE CENTER OF DOOR POST WHICH CAUSED PASSENGER'S SEAT BELT TO TIGHTEN HARD ENOUGH TO PUT A BELT PRINT ON PASSENGER CHEST.. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK ONE PERSON WAS INJURED IN ACCIDENT. *SLC
Exterior Lighting › Headlights
Filed Mar 20, 2001CA
HEADLIGT LENSES ARE DISCOLORED AND CAUSE POOR VISIBILITY WHEN DRIVING AT NIGHT. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 14, 2001CA
VEHICLE HAS BEEN REPAIRED UNDER RECALL 96V099000/ ABS BRAKE SYSTEM FAILURE. HOWEVER, DEFECT CONTINUES TO EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Power Train › Automatic Transmission
Filed Mar 6, 2001OK
TRANSMISSION HAS FAILED . PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Steering › Rack and Pinion
Filed Feb 19, 2001OH
A GRINDING NOISE WAS HEARD WHEN THE STEERING WHEEL WAS TURNED. UPON INVESTIGATION, I NOTICE THE RACK AND PINION WAS MOVING. WHEN I TRIED TO TIGHTEN THE BOLT IT SNAPPED WITH LITTLE TENSION. LOOKING AT THE BOLT YOU CAN SEE THE BOLT WAS SHEARING. THE BOLT IS APPROXIMATELY 10MM. IT HAD SHEARED TO ABOUT 2MM WHICH SNAPPED WHEN I TRIED TO TIGHTEN.*AK
Structure › Body › Tailgate › Hinge and Attachments
Filed Feb 9, 2001CA
CONSUMER HAD RECALL97V079000/ MANUFACTURER'S RECALL 730 FOR LIFTGATE SUPPORT BRACKET REPAIRS DONE IN 1997. LIFTGATE FELL, HITTING CONSUMER ON HEAD. CONSUMER COMPLAINED, AND MANUFACTURER SAID THEY COULD BE OF NO ASSISTANCE TO HIM. *AK THE ATTACH BOLT FOR THE LIFT GATE SUPPORT SHEARED OFF WHILE SOME PORTION OF IT REMAINED IN THE BODY OF THE VEHICLE. *YH
Complaints 1-50 of 244, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 16, 1999. Source: NHTSA Office of Defects Investigation.