Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1992 record →
VEHICLE WAS RECALLED FOR REAR LATCH. LATCH WAS REPLACED COUPLE YEARS AGO. BUT, ATTACHING HARDWARE CAME A LOOSE AND FELL OUT, AND LATCH ASSEMBLY WAS NO LONGER CONTAINED. *AK THE REPLACED LATCH WAS MORE DANGEROUS THAN THE ORIGINAL BECAUSE IT IS NOT PROPERLY SECURED. *YH
VEHICLE CAUGHT FIRE UNDER THE DASH DUE TO A FAULTY WIRING HARNESS. DEALER HAS INSPECTED VEHICLE. *AK
I WAS MAKING A SLOW 90 DEGREE TURN TO THE RIGHT ONTO A DRIVEWAY WHICH WAS APPROXIMATELY 12 " LOWER THAN THE ROAD I WAS ON. AS MY RIGHT WHEEL DROPPED OFF ONTO THE DRIVEWAY, WE HEARD A SHARP CRACKING NOISE. SHORTLY THEREAFTER, I NOTICED THAT THE STEERING WAS STIFF WHEN TURNING TO THE RIGHT. IT WAS THE NEXT DAY, SUNDAY, WHEN AS I TURNED TO THE RIGHT, WE LOST ALL OUR POWER STEERING FLUID WITH A GUSH AS THE POWER STEERING PUMP BLEW ITS FRONT MAINSEAL DUE TO OVERPRESSURING FROM THE BROKEN RACK AND PINION. THE RACK AND PINION MAINSHAFT WAS COMPLETELY SEVERED, IT ACTUALLY TORE OFF ITS WELDED BRACKET ON ONE SIDE AND THE HYDRAULIC CYLINDER WHICH WAS A COMPONENT OF THE SYSTEM, BOUND UP AND BLEW OUT BOTH SEALS. THE MECHANIC INDICATED THAT THIS LEAD TO THE OVERPRESSURE OF THE POWER STEERING SYSTEM WHICH RESULTED IN THE PUMP BLOWING ITS MAINSEAL. HE ALSO SAID HE FELT THAT THE DESIGN OF THE SYSTEM(IE. NOT HAVING BOTH SIDES OF THE RACK AND PINION IN HARD MOUNTS)WAS AT LEAST A PARTIAL CAUSE. ADDITIONALLY, THE MECHANIC INDICATED THAT THE REBUILDER TO WHOM THIS WAS TO BE SENT HAD SEEN ABOUT 10 OTHERS LIKE THIS PREVIOUSLY. HAD ATOTAL COST OF REPAIR WAS ALMOST $1,000.00
I WAS MAKING A SLOW 90 DEGREE TURN TO THE RIGHT ONTO A DRIVEWAY WHICH WAS APPROXIMATELY 12" LOWER THAN THE ROAD I WAS ON. AS MY RIGHT WHEEL DROPPED OFF ONTO THE DRIVEWAY, WE HEARD A SHARP CRACKING NOISE. SHORTLY THEREAFTER, I NOTICED THAT THE STEERING WAS STIFF WHEN TURNING TO THE RIGHT. IT WAS THE NEXT DAY , SUNDAY WHEN AS I TURNED TO THE RIGHT, WE LOST ALL OUR POWER STEERING FLUID WITH A GUSH AS THE POWER STEERING PUMP BLEW ITS FRONT MAIN SEAL DUE TO OVER PRESSURING FROM THE BROKEN RACK AND PINION. THE RACK AND PINION MAIN SHAFT WAS COMPLETELY SEVERED, IT ACTUALLY TORE OFF ITS WELDED BRACKET ON ONE SIDE AND THE HYDRAULIC CYLINDER WHICH WAS A COMPONET OF THE SYSTEM, BOUND UP AND BLEW OUT BOTH SEALS. THE MECHANIC INDICATED THAT THIS LEAD TO THE OVER PRESSURE OF THE POWER STEERING SYSTEM WHICH RESULTED IN THE PUMP BLOWING ITS MAIN SEAL. HE ALSO SAID HE FELT THE DESIGN OF THE SYSTEM )IE NOT HAVING BOTH SIDES OF THE RACK AND PINION IN HARD MOUNTS) WAS AT LEAST A PARTIAL CAUSE. ADDITIONALLY, THE MECHANIC INDICATED THAT THE RE-BUILDER TO WHOM THIS WAS TO BE SENT HAD SEEN ABOUT 10 OTHERS LIKE THIS PREVIOUSLY. HAD A TOTAL COST OF REPAIR WAS ALMOST $1,000.00. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****734343
WHILE ATTEMPTING TO HAVE RECALL 96V-099 FOR ABS THE DEALER DETERMINED THAT THE ABS PUMP AND MOTOR DID NOT NEED TO BE REPLACED, THEY PERFORMED A DIAGNOSTIC TEST ON THE ABS MODULATOR AND DETERMINED THAT THE CONTROLLER ANTI LOCK BRAKE NEEDED REPLACING, CONSUMER FEELS THAT SINCE THIS IS APART OF THE ABS SYSTEM AND THAT IT SHOULD BE COVERED UNDER RECALL 96V-099. NLM
THE ANITLOCK BRAKE AND PARKING BRAKE LIGHT CAME ON DURING A REGULAR SPEED. TOOK TO DEALER ON 8/25/2000, PROBLEM HAPPENED TO BE THE BOOSTER PUMP THAT WAS IN RECALL IN 1996. ON 9/15/00 THE SAME THING HAPPENED AND TOOK VEHICLE TO DEALER TO CHECK, HAVE NOT HEARD WHAT PROBLEM IS YET. MILEAGE AT 1ST INCIDENT WAS 74827, 2ND INCIDENT IT IS 75744 (LESS THAN 1000 MILES AND 3 WEEKS LATER). *AK
TRANSMISSION (THIS MODEL A604 4 SPEED) IS KNOWN TO HAVE HIGH FAILURE RATE BY PUBLIC AND CHRYSLER. THE FIRST TIME IT FAILED WAS ON A WEEKEND AND I HAD TO TAKE IT TO AAMCO TO HAVE REPAIRED. THEY USED OEM PARTS TO MANUFACTURERS SPECIFICATIONS. THE SECOND TIME WAS SAME FAILURE AS THE FIRST. THE MANUFACTURER REFUSES TO MAKE RESTITUTION BECAUSE OF AAMCO FIXING THE CHRSLER CAUSED PROBLEM IN THE FIRST PLACE.
WHEN PULLING SHOULDER STRAPS TO FIT CHILD STRAPS DO NOT LOCK INTO PLACE. PLEASE PROVIDE FURTHER INFORMATION. *AK
HEAD GASKET HAS A CRACK IN IT. NLM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS. DEALER DIDN'T PUT SCREWS BACK. THE LIFTGATE WILL NOT LOCK & JUST BUMPS AGAINST THE BACK. CONSUMER IS TRYING TO SEE IF THE MANUFACTURER WILL CONTACT THE NEW DEALER TO REPLACE THE SCREWS AT NO CHARGE. *AK
RIGHT WINDSHIELD WIPER PIVOT ARM HAS BECOME INOPERABLE, OBSTRUCTING DRIVER'S VIEW. A RECALL HAS BEEN ISSUED FOR THE LEFT PIVOT ARM. DEALER HAS BEEN NOTIFIED.*AK
ACCELERATOR CABLE TOUCHES THE EXHAUST MANIFOLD, CAUSING THE PLASTIC TO BURN. *AK
FATIGUE OF THE DOOR HINGE CAUSES IT TO NOT BE ALLIGNED ANY LONGER. THIS IS ABSURD. THEY WANT $300 PER DOOR TO FIX IT. *AK
WHILE TRAVELING AND WITHOUT INDICATION STEERING WHEEL FELL OUT INTO CONSUMER'S HANDS. DEALER/MANUFACTURER HAVE BEEN NOTIFIED. CHRYSLER HAS PROVIDED NO HELP. *AK *ML
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING AT ANY SPEED CONSUMER WOULD STEP ON BRAKE PEDAL TO REDUCE SPEED OR STOP VEHICLE, BUT BRAKES WON'T RESPOND. CONSUMER WILL HAVE TO STEP HARDER ON BRAKES TO STOP. *AK
WHILE DRIVING TRANSMISSION SUDDENLY SHUTDOWN. THIS HAD BEEN THE SECOND TIME THAT TRANSMISSION HAD TO BE FIXED. DEALERAND CONSUMER AGREED TO SPLIT THE COST FOR THE SECOND REPAIR, ALTHOUGH THE CONSUMER THOUGHT THAT THE ESTIMATE WAS TOO HIGH. *AK *ML
AUTOMATIC TRANSMISSION FAILED AT 61,000 MILES. NLM
WE PURCHASED OUR MINI VAN IN NOVEMBER 1996 AND HAD THE FIRST TRANSMISSION FAILURE LESS THAN 2 MONTHS LATER AND HAD THE SAME PROBLEM "REPAIRED" 3 TIMES MORE IN THE 3 YEARS WE HAVE OWNED IT. IN APRIL 1996, A RECALL WAS ISSUED FOR THE ABS OF THIS MAKE/MODEL/YEAR. WHEN WE PURCHASED IT, THE DEALERSHIP DID NOT TELL US THIS NOR DID CHRYSLER CORP. WE FOUND OUT AFTER OUR ABS FAILED WHEN DRIVING. LUCKILY WE WERE NOT INVOLVED IN AN ACCIDENT. IT THEN FAILED AGAIN 6 MONTHS AFTER THEY "FIXED" THE ABS IN FEBRUARY 2000. THEY WILL NOT DO THE REPAIR NOW FOR UNDER $1600--WE DON'T THINK WE SHOULD BE PAYING ANYTHING! I BELIEVE WE MAY HAVE BEEN PART OF A CONSUMER FRAUD FROM THE DEALERSHIP AS THEY TOLD US OF NO RECALLS AT THE TIME OF PURCHASE WHEN THERE WERE SEVERAL ISSUED ON THIS PARTICULAR YEAR AND MODEL. WE WANT CHRYSLER TO REFUND OUR PURCHASE PRICE AND COST OF REPAIRS OVER THE PAST THREE YEARS. WE DRIVE AROUND WITH OUR 5 CHILDREN IN THE CAR AND CANNOT RISK ANOTHER ABS FAILURE. THE ASST TO THE CEO AT DAIMLER CHRYSLER WAS OF NO HELP STATING, "WE DON'T MAKE OUR VEHICLES TO INCONVENIENCE YOU." WHEN IT IS MORE THAN BEING "INCONVENIENCED" IT IS ABOUT THE SAFETY OF OUR FAMILY AND OTHER PEOPLE ON THE ROAD AT THE SAME TIME WE ARE. ANY HELP YOU CAN GIVE US IS MUCH APPRECIATED AS WE WILL NOT GIVE UP UNTIL SOMETHING IS DONE TO REMEDY THIS SITUATION. THANK YOU. *AK
TRANSMISSION MALFUNCTIONED. YH
I HAVE GIVEN UP ON THE DEALER, VAN HAS HAD TRANS REPLACED,CV JOINTS,AC COMPRESSOR, AND MANY MORE ITEMS FALL APART, NO ONE CAN FIND A REASON FOR FRONT HITTING GROUND OVER POTHOLES, REPLACED SHOCKS AND STRUTS DIDN'T FIX WIDOWED MOM WITH 3 YOUNGSTERS CAN YOU DO ANYTHING TO HELP--STILL OWE $$$ON THIS PIECE.
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL NUMBER 96V099000, MANUFACTURER AND DEALER STATED VEHICLE WAS NOT INCLUDED IN THE RECALL ALTHOUGH CONSUMER HAVING THE SAME TYPE OF PROBLEMS AS STATED IN THE RECALL . PLEASE PROVIDE ANY FURTHER DETAILS. *AK
ANTI LOCK BRAKE SYSTEM FAILED.CONSUMER DIDN'T KNOW IT WAS ON RECALL AT THE TIME OF PURCHASE(96V-099). YH
ANTI LOCK BRAKE SYSTEM FAILED, CONSUMER DIDN'T KNOW IT WAS ON RECALL AT THE TIME OF PURCHASE (96V-099). YH
4TH TIME IN 8 YEARS ENGIN EBELT TENSIONER HAS FAILED -- LOSS OF COOLING/POWR STEERING. *AK
TRANSMISSION 4TH GEAR FAILED, COST$ 1500.00 TO REPAIR. *AK
RECAL 99V-189000/WINDSHIED WIPER: VEHICLE EXPERIENCED THE LEFT SIDE WIPER ARM DISENGAGING FROM SHAFT, LEAVING DRIVER'S SIDE WITH IMPAIRED VISIBILITY. DEALER NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS NOT PART OF RECALL AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER. *AK
VEHICLE IS EXPERIENCING PROBLEM WITH AUTO TRANSMISSION/ FRONT BEARING FAILURE, CAUSING OIL LEAKAGES AT 58,000. ALSO, AND ABS SENSOR LIGHT CAME ON AND REMAINED ON. SEEKING HELP FROM NHTSA IN THIS MATTER. DEALER / MFR. WAS NOT CONTACTED AT THIS TIME*AK.
ABOUT A YEAR AGO, MY VAN STARTED SHIFTING FUNNY. I WAS HAVING TROUBLE GOING FROM FIRST GEAR TO SECOND GEAR. IF WE TURNED OFF THE IGNITION, THE COMPUTER WOULD RESET ITSELF AND THE VAN WOULD RUN FINE FOR A WHILE. THIS WENT ON FOR A FEW MONTHS, THEN WE DECIDED TO HAVE THE TRANSMISSION CHECKED(BECAUSE EVERY ONE WE KNOW WITH CHRYSLER VANS HAS HAD THE TRANSMISSION REPLACED AT SOME TIME), AND THE MECHANIC TOLD US THAT THE COMPUTER JUST NEEDED TO BE RESET,SO WE HAD IT DONE. THE VAN RAN WELL FOR A FEW MORE MONTHS AND THEN THE TROUBLES STARTED UP AGAIN ONLY WORSE. WE WERE HAVING INCIDENTS OF NON-SHIFTING ALMOST EVERY TIME WE DROVE THE VAN, SO IT IS NOW PARKED IN THE GARAGE AND HASN'T MOVED FOR ABOUT A MONTH. WE WOULD LIKE TO GET THE TRANSMISSION FIXED, BUT WANTED TO SEE IF CHRYSLER HAD ANY RECALLS OUT ON THESE VANS.
LEAK IN FUEL INJECTOR RAIL ASSEMBLY COULD HAVE CAUSED AN ENGINE FIRE OR EXPLOSION. ASSEMBLY HAS NO MOVING PARTS AND SHOULD NOT HAVE LEAKED.
THE REAR WINDOW GLASS SHATTERED WITH NO OBVIOUS REASON. I WENT IN THE CAR ON THE DRIVER'S SIDE, CLOSED THE DOOR AND HEARD THE SHATTERED SOUND. LOOKING BACK AND SAW A CRACKED REAR WINDSHIELD WITH A HOLE.
TRANSMISSION DOWNSHIFTED ABRUPTLY BEGINNING AT 25,000. DEALER TOOK NO ACTION. TRANSMISSION FAILED AT 70126, UNDRIVEABLE, REPAIR COST PAID IN FULL, DEALER WOULD NOT PAY PARTS OR LABOR
THE ORGINAL EQUIPMENT WIPER MOTOR FAILED SEVERAL YEARS AGO; THE REPLACEMENT MOTOR PURCHASED AT THE DEALERSHIP, FAILED RECENTLY. THAT IS, TWO OF CHRYSLER'S WIPER MOTORS FAILED.
RECALL 97V-O79 000/ LIFTGATE SUPPORT BRACKET: REPORTING REAR LIFTGATE HINGES FAILURE DUE TO BOLTS MISSING. INJURY CAN OCCUR IF LIFTGATE FALLS DOWN SUDDENLY. DEALER NOTIFED, AND INFORMED THAT THIS VEHICLE WAS NOT PART OF RECALL DUE TO VIN.CAN NHTSA HELP IN THIS MATTER. *AK
HATCHBACK CYLINDER COLLAPSED. THE DEALER HAS REPAIRED THE VEHICLE. *AK
THE FUSIBLE LINK IN THE ENGINE GAVE WAY, CAUSING THE ADJACENT WIRES TO BURN. THE DEALER HAS BEEN NOTIFIED.
WINDSHIELD WIPERS WOULD CUT OFF IN THE MIDDLE OF PERFORMANCE, HAMPERING THE DRIVER'S VISION. OWNER REPLACED THE WIPERS AFTER SECOND TIME DEFECT OCCURRED. *AK
HAD TAKEN VEHICLE IN FOR RECALL REPAIRS WHILE UNDER A HUNDRED THOUSAND MILES. MECHANIC FOUND NOTHING WRONG. CONTACTED MANUFACTURER AND RECEIVED A COPY OF RECALL. WAS OFFERED A 50/50 SPLIT FOR ONE SET OF BRAKES AND OWNER PAYS FOR LABOR. *AK
1ST ABS POWER WIRE MELTED, 2ND LOST ABS AS DEALER SERVICED VCHICLE
NO SUMMARY
ANTILOCK CAME ON AND DRIVER HAD NO BRAKING FORCE AT ALL. DEALER REPLACED AN ABS RELAY TO FIX, BUT I DON'T UNDERSTAND WHY THERE WAS NO BRAKING FORCE AT ALL. *AK
TRANSMISSION WOULD NOT SHIFT, WAS NOT ABLE TO PICK UP SPEED.CONSUMER CONTACTED DEALER. *AK
WHILE DRIVING AT 35 MPH SAW SMOKE COMING FROM UNDER THE HOOD, AND THERE WAS A SMALL FIRE. CONSUMER PUT THE FIRE OUT. *AK
FALSE DEPLOYMENT OF AIR BAG WHILE DRIVING CAUSED CONTENT OF BAG TO BURN LEFT ARM AND FOREARM, INJURED WRIST AND HAD DIFFICULTY BREATHING.
MY CAR'S BATTERY HAS FAILED ON 6/30/94, 8/28/95, 9/12/96, 9/12/97 AND 9/15/98. THE SERVICE ADVISOR AT PLYMOUTH SAYS THAT IT IS CHEAPER TO REPLACE THE BATTERY EACH YEAR THAN DIAGNOSE THE ELECTRICAL PROBLEM, CAUSING THE BATTERY FAILURE. EACH INCIDENT HAS REQUIRED A TOW. IN ADDITION, THE PAINT IS PEELING OFF THIS VEHICLE AND IS CRACKING ON THE HOOD OF THE CAR. THANK YOU. *AK
WINDOW BEHIND DRIVER SHATTERED FOR NO KNOWN REASON. MJS
AS I WAS OPENING THE BACK HATCH OF OUR MINIVAN THE TOP BOLT SECURING THE RIGHT HYDRAULIC CYCLINDER SHEARED OFF CAUSING THE TRUNK LID TO ABRUPTLY COME DOWN BRUISING MY RIGHT ARM. FORTUNATELY THIS HAPPENED WHILE OPENING THE TRUNK BUT IT IS SCAREY TO THINK THAT IT COULD HAVE HAPPENED WHILE THE LID WAS UP AND CAME CRASHING DOWN ON MY CHILDREN. IRONICALLY THE VEHICLE WAS SERVICED IN ACCORDANCE TO RECALL NHTSA CAMPAIGN NUMBER 97V079000 IN FEB 98. HOWEVER, THE BOLT WAS NOT REPLACED, ONLY THE WASHERS AS DECRIBED BY THE RECALL NOTICE. THIS REMEDY WAS NOT ADEQUATE TO PREVENT THE BOLT FROM SHEARING. BYERS DUBLIN DODGE IN DUBLIN, OHIO WHO ORIGINALLY SERVICED THE VEHICLE FOR RECALL REPLACED BOTH CYLINDERS AT NO COST TO US UNDER RECALL. HOWEVER, I DID NOTIFY CHRYSLER DIRECTLY AND SPOKE TO CHRIS NEHOFF IN CUSTOMER SERVICE ON MAY 26. AT THAT TIME CHRYSLER INFORMED ME THAT THERE WAS NO RECALL REGARDING THIS PROBLEM, THAT THE VEHICLE WAS OUT OF WARRANTY, AND IT WAS UNFORTUNATE THAT I WAS INJURED BUT THAT THEY WOULD DO NOTHING. I WAS NOT PERMITTED TO TALK TO A SUPERVISOR. AT THAT TIME THE VIN NUMBER I PROVIDED WAS THE ONE FROM THE OWNER'S MANUAL WHICH WAS INCORRECT. THIS WAS EITHER AN INVALID VIN OR BELONGED TO ANOTHER VEHICLE BUT THE CHRYSLER REPRESENTATIVE DID NOT REALIZE THE PROBLEM. AFTER FINDING THE RECALL NOTICE MYSELF ON YOUR WEBSITE, I CONTACTED BYERS DUBLIN DODGE ABOUT THE RECALL. THEY IN TURN CALLED THEIR DISTRICT MANAGER WHO APPARANTLY APPROVED THE REPAIR AT NO COST TO US AND KEPT TH
RECALL 96V099000: CHRYSLER/BRAKES; HYDRAULIC: ANTI-SKID SYSTEM: DEALERSHIP IS CHARGING $192.00 FOR THE WHEEL SPEED SENSOR. CONSUMER STATES THAT THIS IS PART OF THE ABS SYSTEM, WHICH IS COVERED IN THE WARRANTY FOR 10 YEARS. PROBLEM STILL EXISTS. *AK *ML
FUEL INJECTION FUEL LINE O-RINGS LEAKS. THE DEALER TOLD OWNER THAT THIS WAS A COMMON PROBLEM. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE, BUT THIS VEHICLE WAS NOT INCLUDED. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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