Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Defect. CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
Filed Oct 6, 2004955,344 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Air Bags
Filed Mar 14, 2024178,000 milesOR
The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.
Engine
Filed Sep 3, 2019120,392 milesTX
MY VAN HAS BEEN ACCELERATING WHEN I AM (APPLYING) PUTTING ON MY BRAKE TO STOP, MAKING MY VAN REV, SKIP & JERK. THIS HAS BEEN GOING ON FOR OVER 2 MONTHS
Electrical System
Filed Aug 18, 2018204,826 milesTX
THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.
Air Bags
Filed Nov 19, 2014GA
THERE WAS A RECALL ON MY VAN FOR THE CLOCKSPRING. I TOOK IT TO HAYES CHRYSLER, AND THEY VERIFIED THAT IT WAS UNDER WARRANTY TO HAVE IT REPLACED AT NO COST. JUST WANTED TO REPORT THIS RECALL TO BE ADDED TO THE VIN HISTORY. HAYES WILL BE REPAIRING IT WITHIN THE NEXT COUPLE OF DAYS. *TR
Service Brakes
Filed Jul 21, 2014120,000 milesNY
THE STEEL BRAKE LINES RUSTED OUT AND START LEAKING BRAKE FLUID, VEHICLE WAS UNABLE TO STOP.NEARLY CAUSE AN ACCIDENT. *TR
Engine
Filed Feb 12, 20142,410,010 milesCA
I OWN A 2000 GRAND VOYAGER VAN. I HAVE BEEN DEALING WITH THE SERPENTINE BELT FALLING OFF SO MUCH IN THE HISTORY OF OWNERSHIP THAT I AM FRUSTRATED BEYOND BELIEF. THIS PROBLEM OCCURS MOSTLY WHEN IT RAINS AND I HAVE SPENT $2000 PLUS DOLLARS IN TOWS CHARGES AND MECHANIC SERVICES CHARGES TO REPLACE THE SERPENTINE BELT, TENSIONER WITH PULLEY AND IDLER PULLEY. I FEEL THAT THE DODGE/PLYMOUTH VEHICLE MANUFACTURERS HAVE KNOWN OF THIS PROBLEM AND HAVE LET CONSUMERS SUFFER AND STRUGGLE WITH THIS SAFETY ISSUES WITH NO INTERVENTION ON THEIR PART. I AM A PHYSICALLY CHALLENGED PERSON WHO USES A WHEELCHAIR FOR MY MOBILITY AND THE VAN WAS MODIFIED TO ACCEPT A RAMP SYSTEM, WITH NO MODIFICATIONS TO THE CHASSIS OR ENGINE COMPARTMENT. I HAVE BEEN LEFT BROKEN DOWN ON THE SIDE OF THE ROAD OR HIGHWAY MANY TIMES. *TR
Power Train
Filed Dec 8, 2011143,000 milesIN
THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER! *TR
Electrical System
Filed Jan 25, 201179,000 milesMD
TL* THE CONTACT OWNS A 2000 CHRYSLER GRAND VOYAGER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED ALONG WITH THE WINDSHIELD AND REAR WINDSHIELD WIPER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS AN UNKNOWN COMPONENT UNDER THE DASHBOARD THAT WOULD NEED REPLACING IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 109,000. UPDATED 2/28/11 *CN UPDATED 04/29/11
Structure › Frame and Members
Filed Aug 21, 2010120,000 milesNJ
2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD! *TR
Air Bags
Filed Dec 26, 2009339,000 milesVA
CRUISE CONTROL, HORN DOES NOT WORK -THIS WAS WITHIN 30 DAYS OF EACH OTHER. AIRBAG LIGHT COMES ON THEN GOES OFF AGAIN. NO ACCIDENT CAUSED THIS TO OCCUR. *TR
Suspension › Front
Filed Nov 24, 2009WI
FRONT LEFT STRUT TOWER RUSTED OUT. *TR
Seats
Filed Oct 29, 2009130,000 milesMO
THE REMOVABLE HEAD RESTS IN MY 2000 CHRYSLER GRAND VOYAGER HAVE A DESIGN FLAW. THE METAL SUPPORTS THAT EXTEND INTO THE PADDING ARE NOW PROTRUDING THROUGH THAT PADDING, BUT NOT THROUGH THE OUTER VINYL COVER, IN THE EVENT OF AN ACCIDENT, THE PASSENGERS HEAD WILL MAKE CONTACT WITH THE METAL AND LIKELY RECEIVE INJURIES FROM IT. THE HEADRESTS HAVE BEEN TURNED AROUND BACKWARDS TO PREVENT SUCH AN OCCURRENCE, THOUGH THEY ARE NOW NOT ADJUSTABLE AND WILL ONLY PROVIDE HEAD/NECK SUPPORT TO A CHILD. MY VAN CONTAINS 4 OF THESE HEADRESTS. I HAVE OWNED THE VEHICLE FOR 4 YEARS AND ALL OF THEM HAVE DETERIORATED DURING THIS TIME. *TR
Power Train
Filed Sep 18, 2009117,232 milesIN
MY TRANSMISSION HAS GONE OUT ON MY VEHICLE AND WHEN IT WAS IN THE REPAIR SHOP THERE WHERE TWO OTHER VEHICLE THE SAME YEAR MAKE AND MODEL WITH THE SAME TRANSMISSION PROBLEMS NOT TO MENTION ONE OF MY SISTERS CO-WORKERS WITH THE SAME VEHICLE JUST HAD HERS FIXED IS THERE ANY WAY YOU CAN LOOK INTO THIS I DO FEEL IT WOULD BE A SAFETY RECALL BEINGS IF MY CHILDREN WHERE IN THE VEHICLE AND IT BROKE DOWN ON THE SIDE OF THE ROAD AND TRANSMISSIONS HAVE BEEN KNOW TO START ON FIRE IF THEY START TOO GO OUT ALSO WHEN THIS HAPPENED I WAS AT A STOP LIGHT AT A BUSY INTERSECTION AND CAUSED A BIG TRAFFIC JAMS DO TO MY VEHICLE NOT SHIFTING. *TR
Suspension › Front
Filed Aug 15, 2009100,000 milesOH
FRONT WHEEL STRUT TOWERS RUSTED OUT; THIS IS APPARENTLY A WIDE SPREAD PROBLEM WITH CHRYSLER MINIVANS. COMPLETE RUST OUT CAUSES THE FRONT WHEEL TO COLLAPSE. *TR
Steering
Filed Mar 18, 2009212,000 milesTX
MY 2000 CHRYSLER GRAND VOYAGER (3.0L ENGINE) HAS REPEATED ISSUE WITH LOSING ITS POWER STEERING BELT IN WET CONDITIONS (DRIVING THROUGH PUDDLES AS SHALLOW AS 2 INCHES). THIS MAKES THE VEHICLE BECOME DIFFICULT TO CONTROL. SINCE THIS HAPPENED TO ME TWICE IN ONE WEEK (AND I HAD JUST HAD THE SYSTEM INSPECTED AND A NEW BELT PUT ON BEFORE IT HAPPENED THE 2ND TIME) I CONTACTED SEVERAL LOCAL DEALERS AND ASKED IF THEY WERE AWARE OF AND HAD A SOLUTION FOR THIS ISSUE. ONE DEALER TOLD ME "STAY OUT OF PUDDLES." ALL THE DEALERS I CONTACTED SAID THIS WAS A "VERY COMMON ISSUE WITH THE MODEL" AND THAT THEY DID NOT HAVE ANY FIX FOR THE ISSUE. I SEARCHED ONLINE AND DISCOVERED THAT A LARGE NUMBER OF VANS FROM THE LATE 90S SHARE THIS DESIGN ISSUE. I ALSO FOUND SOME AFTERMARKET PRODUCTS THAT MAY FIX THE ISSUE. I FEEL STRONGLY THAT THE MANUFACTURER SHOULD FIND A SOLUTION AND PROVIDE THIS SOLUTION AT THEIR DEALERS BEFORE THIS ISSUE CAUSES FURTHER BREAKDOWNS AND ACCIDENTS. IT IS LIKELY THAT MANY ACCIDENTS HAVE ALREADY RESULTED FROM A LOSS OF POWER STEERING RELATED TO THIS ISSUE, BUT MAY NOT HAVE BEEN LINKED TO THIS ISSUE BECAUSE: SPEEDS TEND TO BE LOWER IN WET CONDITIONS - ESPECIALLY WHEN GOING THROUGH PUDDLES. IF COLLIDING WITH FIXED OBJECT OFTEN DRIVER WOULDN'T REPORT IT TO AVOID TICKET & INSURANCE PREMIUM HIKES. ALSO, IF THE ACCIDENT IS REPORTED THEY MAY BLAME THE COLLISION OR BELT WEAR AS THE CAUSE FOR THE STEERING LOSS. *TR
Service Brakes, Hydraulic
Filed Jan 5, 2009125,000 milesVA
VEHICLE IS A 2000 CHRYSLER GRAND VOYAGER. BRAKE PEDAL WAS PUSHED DURING NORMAL VEHICLE OPERATION AND PEDAL BECAME "SOFT" WITH NO RESISTANCE. VEHICLE WAS TOWED TO REPAIR FACILITY AND DIAGNOSIS INDICATED RUSTY BRAKE LINES WERE THE CAUSE OF THE FAILURE. *TR
Steering
Filed Dec 10, 2008TN
I HAVE A 2000 PLYMOUTH GRAND VOYAGER...IT WAS RAINING AND ALL OF A SUDDEN WHILE MAKING A TURN, THE STEERING WHEEL LOCKED UP...I HAD MY CHILDREN IN THAT CAR AND IT WAS VERY SCARY. THANK GOODNESS I WAS ABLE TO TURN IT ENOUGH TO PULL INTO A WALGREENS, BUT I HAD TO HAVE IT TOWED AND GET THE SERPENTINE BELT REPLACED. THIS WAS AWFUL! *TR
Structure › Frame and Members
Filed Oct 23, 2008105,000 milesIL
FRONT STRUT PUSHING THROUGH BODY OF VAN. WE'VE SPOKEN TO A FEW MECHANICS/DEALERS WHO HAVE BEEN SEEING ALOT OF THE SAME THING WITH THIS MAKE/MODEL VAN. NO INCIDENT HAS OCCURRED YET BUT THE POTENTIAL IS THERE. WE WOULD LIKE TO BRING ATTENTION TO THIS SO NHTSA CAN COMMUNICATE WITH THE DEALERSHIPS AND RESOLVE. MAYBE A RECALL SHOULD BE CONSIDERED? THIS IS POTENTIALLY VERY DANGEROUS IF OWNERS ARE NOT AWARE OF THE SITUATION. IT ALSO IS A COSTLY REPAIR FOR AN ISSUE THAT SEEMS TO BE VERY COMMON IN THIS SPECIFIC VEHICLE 2000 PLYMOUTH GRAND VOYAGER. PLEASE HELP US RESOLVE. *TR
Power Train › Automatic Transmission
Filed Aug 7, 2008WI
EMAIL FROM CONSTITUENT RE HIS CONCERNS ABOUT THE QUALITY OF CHRYSLER MINIVANS, THE TRANSMISSION PROBLEM HE HAS WITH HIS 2000 PLYMOUTH GRAND VOYAGER; FEELS THERE SHOULD BE A RECALL. *NJ THE COSNUMER NOTICED TRANSMISSION FLUID ON THE GROUND. THE MECHANIC INFORMED THE CONSUMER THERE WAS A PIN A CHRYSLER TRANSMISSION THAT COMES LOOSE. THEY ALSO SAID THE PIN IN THE LINKAGE FOR THE DIFFERENTIAL SHOOTS OUT VERY FAST AND RUINS EVERYTHING IN ITS PATH. *JB
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 19, 200890,000 milesVA
TL*THE CONTACT OWNS A 2000 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO OVERHEAT AND THE POWER STEERING FAILED SEVERAL TIMES. THE VEHICLE WAS PULLED OVER AND THE SERPENTINE BELT HAD TO BE REPLACED EACH TIME. THERE WERE NO RECALLS FOR THIS FAILURE. THE CURRENT MILEAGE WAS 122,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 03/26/08. *LJ THE CONSUMER STATED HE REPLACED THE TENSIONER BELT AND THE IDLER PULLEY.
Electrical System
Filed Dec 27, 2007131,000 milesNE
I HAVE A 2000 CHRYSLER VAN THAT HAS A BROKEN CLOCK SPRING. IT WAS REPAIRED UNDER WARRANTY BEFORE THE MFG WARRANTY EXPIRED ONCE ALREADY. THE CHRYSLER WEBSITE SAYS THAT THERE IS NO RECALL ON THIS ITEM EVEN THOUGH IT CAN AFFECT YOUR HORN AND AIRBAG SAFETY EQUIPMENT. I WOULD LIKE TO SEE CHRYSLER REPAIR THIS DEFECT AT NO CHARGE. *TR
Engine and Engine Cooling › Engine
Filed Dec 17, 200775,000 milesWV
IN WET CONDITIONS, THE SERPENTINE BELT OF OUR 2000 CHRYSLER GRAND VOYAGER MINIVAN COMES OFF WITH NO WARNING. THE PROBLEM IS INTERMITTENT AND UNPREDICTABLE (THOUGH ALWAYS WET). WHEN IT DOES SLIP OFF, THE DRIVER IS LEFT IN A DEADLY SITUATION AS ALL POWER STEERING IS LOST. THIS HAS HAPPENED TO US APPROXIMATELY 10 TIMES OVER THE PAST YEAR OR SO. WE'VE REPLACED THE BELT TWICE, THE PULLEY WHEEL, THE TENSIONER, AND THE MOTOR MOUNTS. WE'VE ALSO HAD A PLATE INSTALLED UNDER THE MOTOR TO TRY TO KEEP ROAD MOISTURE OFF OF THE BELT SYSTEM. I'VE NOW LEARNED THAT THIS IS SO COMMON A PROBLEM THAT THE GATES CORPORATION HAS MANUFACTURED A REPAIR/REPLACEMENT BELT SYSTEM FOR THESE VANS (WHICH I JUST PURCHASED). IT'S INTERESTING THAT THE GATES CORPORATION ACKNOWLEDGES THE PROBLEM, BUT THE CHRYSLER/DODGE COMPANY HASN'T ISSUED A RECALL OR OFFERED ANY TYPE OF RECOURSE FOR CUSTOMERS. THIS IS A VERY DANGEROUS ISSUE. WE'VE BEEN LUCKY SO FAR THAT NO ACCIDENTS OR INJURIES HAVE RESULTED. *TR
Air Bags
Filed Oct 16, 200756,000 milesIL
TL*THE CONTACT OWNS A 2000 PLYMOUTH GRAND VOYAGER. THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. WHEN THE VEHICLE WAS STOPPED, ALL OF THE GAUGE NEEDLES IN THE INSTRUMENT PANEL WOULD FLUCTUATE UP AND DOWN. THE DEALER SERVICED THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS). THE AIR BAG LIGHT DIMMED FOR SIX MONTHS, BUT THEN ILLUMINATED AGAIN. THE DEALER STATED THAT THE POWER DISTRIBUTOR FAILED AND THEY REPLACED THE PDC. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 105,000.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed May 27, 2007TX
EVERYTIME IT RAINS AND I RUN OVER A PUDDLE, THE BELT COMES OFF AND THE VAN BECOMES NOT DRIVABLE. I CAN'T TURN THE WHEEL AND THE WARNING LIGHTS STARTS TO FLASH AND THE VAN GOES DEAD. I HAVE TO PAY $50 {NOT INCLUDING TOWING} TO GET IT FIXED EVERYTIME. I DON'T UNDERSTAND HOW IT ISN'T A DEFECT. IT WILL JUST STOP IN THE MIDDLE OF THE STREET OR FREEWAY AFTER A FEW SECONDS. IT'S VERY COSTLY AND HOW COULD SOMETHING LIKE THIS BE OVERLOOKED? I GET SCARED EVERYTIME IT RAINS. *TR
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 4, 200783,500 milesMO
ON TWO OCCASIONS THE SERPENTINE BELT SLIPPED OFF THEIR PULLEYS WHILE DRIVING, WHICH LEFT MY CAR WITHOUT POWER STEERING, BRAKES, COOLING, A/C, OR ALTERNATOR. I HAD TO STOP AND HAVE THE CAR TOWED IN. DEALER COULD NOT PROVIDE A PREVENTATIVE REPAIR TO KEEP THE BELT FROM SLIPPING OFF AGAIN. FINALLY, GATES HAD A KIT IN FEB. 2007 THAT I HAD INSTALLED THAT IS SUPPOSED TO CURE THIS PROBLEM. THIS IS AN EPIDEMIC PROBLEM FOR THIS VEHICLE. *JB
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 13, 2007136,000 milesMN
I HAVE A 2000 CHRYSLER GRAND VOYAGE, CURRENTLY WITH 136000 MILES ON IT. ANY TIME THERE SEEMS TO BE A BIT OF A WET CONDITION, THAT LEADS TO THE SERPENTINE BELT COMING OFF. IT HAPPENED ON 3/12/2007, IN NOV 2006, IN SEPT 2006, IN AUG 2006, DURING THE SUMMER OF 2005, AND SUMMER OF 2004(ORIGINAL BELT). WITH THE NUMBER OF SYSTEMS CONTROLLED BY THAT BELT, THIS IS A SAFETY HAZARD. THE REPORTS SEEM TO BE THAT THE BELT IS VERY PRONE TO SLIPPING OFF. IN THE NOV 2006 REPAIR, THE SHOP SAID I NEEDED A WATER PUMP BECAUSE THE BEARINGS WERE WORN AND THE SHAFT WAS OUT OF ALIGNMENT. I WONDER IF THAT COULD HAVE BEEN CAUSED BY THE SERPENTINE BELT WALKING, PUTTING ODD STRESSES ON THE SHAFT. A LARGE WASHER, PART OF A REPAIR KIT FOR THE PROBLEM, WAS INSTALLED ON THE TENSIONER IN SEPTEMBER, BUT THAT HAS NOT ENDED THE PROBLEM. IT'S OVERLY SENSITIVE TO WET CONDITIONS - WHICH AT TIMES SIMPLY CANNOT BE AVOIDED. *JB
Suspension › Front
Filed Feb 14, 200768,470 milesNY
DT*: THE CONTACT STATED UPON VISUAL INSPECTION IT WAS NOTICED THE STRUT TOWERS WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE STRUT TOWERS NEEDED TO BE REPLACED. THE VEHICLE IS LOCATED IN A SALT BELT STATE. UPDATED 10/17/2006 - *NM *NM UPDATED 03/07/07*JB
Service Brakes, Hydraulic › Power Assist
Filed Feb 1, 2007118,000 milesTX
DRIVING IN THE RAIN MADE THE POWER STEERING BELT COME OFF. THE RESULT WAS I WAS UNABLE TO STEER THE VAN AND HAD TO SIT ON THE SIDE OF THE ROAD. WE HAD TO GET A SHOP TO COME AND GET THE CAR AND PUT THE BELT BACK ON. *NM
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Dec 30, 2006TX
2000 CHRYSLER GRAND VOYAGER, 3.3 L. THE SERPENTINE BELT SLIPPED OFF DURING HEAVY RAIN WHILE I WAS ON THE TOLLWAY IN PLANO. I LOST THE POWERING WHEEL IMMEDIATELY, LUCKILY I WAS NEAR TO THE EXIT AND WAS ABLE TO PARK MY CAR ON THE SERVICE ROAD. THIS DEFECT OF THIS CAR IS SO DANGEROUS AND A RECALL IS NEEDED. I CHECKED FROM INTERNET, THE PROBLEM ALWAYS HAPPENS DURING SNOWY OR RAINY DAY, THAT MAKES THIS PROBLEM MORE DEADLY FOR DRIVERS AND PASSENGERS. I WILL NOT BUY THIS CHRYSLER'S CAR TILL THEY TAKE ACTION ON THIS PROBLEM. *NM
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 6, 200669,000 milesMD
THIS 2000 PLYMOUTH GRAND VOYAGER HAS REPEATED FAILURE OF POWER STEERING DUE TO THE SERPENTINE BELT SLIPPING OFF (MAINLY DURING RAINY DAYS). ON THE FIRST OCCASION, THE SHOP REPLACED THE BELT AND SPLASH GUARD. THE SECOND TIME, THE SHOP REPLACED THE BELT TENSIONER. THE THIRD TIME, THE SHOP REPLACED THE HARMONIC BALANCER PULLEY. THE FOURTH TIME, THE SHOP PUT THE BELT BACK ON THE VAN, BUT COULD NOT FIND ANYTHING ELSE WRONG WITH THE BELT OR PULLEYS. LOSS OF POWER STEERING IS DANGEROUS! (BESIDES, WE DID NOT GET THIS CAR ONLY FOR DRIVING ON SUNNY DAYS.) *JB
Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Feb 27, 2006136,000 milesWV
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT RESPOND WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE TRANSMISSION AND CATALYTIC CONVERTER NEED TO BE REPLACED.
Electrical System
Filed Aug 8, 200562,000 milesNC
THE VEHICLE WILL MISS OR TURN OFF AT RANDOM . BOTH WHEN IT IS STOPPED OR IN MOTION AT SPEED. THE TACHOMETER WILL FLUCTUATE ERRATICALLY OR SIMPLY DROP TO ZERO. AS OF YET THERE HAS NOT BEEN AN ACCIDENT (THANKS IN PART TO THE ALERTNESS OF OTHER DRIVERS). THE DEALER HAS TAKEN NUMEROUS READINGS AND EXCHANGED NUMEROUS PARTS, INCLUDING PLUGS AND WIRES, CONTROL MODULES, NEUTRAL SWITCH AND FUEL PUMP AND FILTER ETC. STILL HAS THE PROBLEM. *JB
Service Brakes, Hydraulic › Foundation Components › Drum › Shoes/Linings
Filed Jul 16, 200570,000 milesNY
CHRYSLER GRAND VOYAGER 2000 REAR BRAKE SHOES SEIZE UP AFTER PARKING CAR OVERNIGHT. THIS IS THE SECOND TIME WE HAD TO CALL A TOW TRUCK TO SERVICE OUR VEHICLE. AFTER THE FIRST INCIDENT (NOTE: WE WERE NOT USING THE PARKING BRAKE!) THE REAR BRAKE SHOES CONTINUED TO SEIZE UP BUT WE WERE ABLE TO GET THE CAR MOVING BY DRIVING FORWARD (OFTEN HEARING A SMALL OR LARGE CLUNK) AND THEN REVERSING. SINCE THAT TIME I OPENED THE REAR BRAKE DRUM, INSPECTED THE PADS AND REPLACED ALL THE SPRINGS. THIS LATEST INCIDENT PROMPTED ME TO WRITE THE NHTSA. THE MECHANIC THAT CAME TO SERVICE THE VEHICLE WAS ABLE TO USE A WINCH AND METAL BAR TO RELEASE THE DRIVER SIDE REAR BRAKE WHICH WAS SEIZED. THE MECHANIC SHARED THAT THIS WAS THE 9TH! SUCH FIX HE HAD TO DO ON A "CARAVAN" THIS SUMMER. WHEN ASKED, OUR DEALER EVEN MENTIONED THAT THESE VEHICLE REAR BRAKES TEND TO SEIZE UP...WHAT IS GOING ON HEAR? THOUGH THERE WAS NO ACCIDENT, IT CERTAINLY SEEMS WORTHY OF SOME FROM OF RECALL... SVEN TRENHOLM
Structure › Body › Door
Filed Jan 13, 2005111,000 milesPA
THE RIGHT SIDE MANUAL SLIDING DOOR HAS SLIDE UNTO THE CONSUMER LEFT THUMB. CONSUMER RECEIVED SEVERE INJURY TO HER THUMB AND WAS TAKEN TO THE LOCAL HOSPITAL. THE DEALER WAS NOTIFIED. *NM
Electrical System
Filed Dec 30, 200469,000 milesMN
THE ELECTRICAL SYSTEM FAILED. HOWEVER, WHILE DRIVING WINDSHIELD WIPERS CONTINUOUSLY STAYED ON, BUT ODOMETER AND SPEEDOMETER WERE INOPERABLE. TOOK VEHICLE TO DEALER SEVERAL TIMES. THE INSIDE LIGHTS WILL NOT GO OFF. DEALER STATED THAT THERE WAS A DEFECTIVE PART WHICH THEY HAD INSTALLED IN THE VEHICLE. THE VEHICLE HAD TO BE TAKEN BACK AGAIN. *AK
Service Brakes, Hydraulic › Foundation Components › Master CylinderCrash
Filed Dec 12, 200460,000 milesIA
WHILE DRIVING DOWN A STEEP HILL THE BRAKES WENT TO THE FLOOR AND THE RED "NO BRAKE" LIGHT CAME ON. I WAS GOING AROUND 30 MILES AN HOUR AND LUCKILY WAS IN THE COUNTRY. I DROVE INTO A FARMERS FIELD AND PUT ON THE EMERGENCY BRAKE. THE DEALERSHIP REPLACED THE BRAKE EQUIPMENT INCLUDING THE MASTER CYLINDER EVEN THOUGH NOTHING WAS SHOWING ON THEIR COMPUTER. A FEW DAYS LATER I WAS DRIVING HOME FROM WORK AND CAME TO A STOP SIGN, PUT ON BRAKES AND THEY WENT TO THE FLOOR AGAIN. I HIT THE VEHICLE IN FRONT OF ME. THIS PROBLEM DOESN'T OCCUR ALL THE TIME AND THEY ARE NOT ABLE TO RECREATE THE PROBLEM. I AM WAITING TO SEE WHAT HAPPENS WITH THIS FROM THE DEALER AND THEIR INSURANCE CO. I WILL ALSO MOST LIKELY FILE A COMPLAINT WITH DAIMLER-CHRYSLER. THIS VEHICLE WAS A LEMON BUY BACK FOR BRAKING PROBLEMS THAT WERE SUPPOSEDLY FIXED IN 2000.*JB
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Dec 8, 2004PA
CROSSOVER PIPE CONNECTING MANIFOLD TO EXHAUST DEVELOPED A HOLE BACK IN AUGUST 2004. PART WAS ORDERED FROM CHRYSLER DEALER END OF AUGUST, HAVE NOT RECEIVED IT YET. *BF THE CONSUMER WAS TOLD THAT THERE WERE 1300 CROSSOVER PIPES ON BACK ORDER AND CHRYSLER WAS REDESIGNING THE PART. THE CONSUMER WANTED TO KNOW IF THERE WAS ANY DANGER OF EXHAUST FUMES COMING INTO THE VEHICLE WHILE DRIVING OR IDLING. THE CONSUMER WOULD LIKE TO KNOW IF THERE SHOULD BE A RECALL SINCE THERE APPEARS TO BE AN INORDINATE NUMBER OF PARTS ON BACK ORDER. *TC
Air Bags
Filed Nov 8, 2004CA
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WILL CONTACT THE DEALER THE NEXT DAY. *AK
Air Bags › FrontalCrash1 injured
Filed Nov 3, 200471,000 milesOH
THE VEHICLE RAN OFF THE ROAD WHILE DRIVING 35-45 MPH INTO A FENCE AND THEN INTO A WOODEN POLE AND NEITHER FRONTAL AIR BAG DEPLOYED. *JB THE CONSUMER RECEIVED A HEAD INJURY WITH 6 STAPLES AND OTHER SMALL CUT TO THE HEAD AND FACE. CONSUMER ALSO CUT RIGHT HAND IN THE ACCIDENT. *TC
Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 12, 200420,000 milesOH
FRONT DISC BRAKE PAD (SPECIFICALLY THE EXTERIOR PAD ON THE LEFT SIDE OF THE VEHICLE IN MY CASE) WEARS VERY FAST RELATIVE TO THE REAR AT A RATE OF ONCE EVERY 10K OR FEWER MILES FOR THE FRONT VERSUS ONCE IN 125K MILES FOR THE REAR. MY PROBLEM IS SO SEVERE THAT I HAVE TO WATCH WEAR CLOSELY AND WILL SWAP THE LEFT FRONT PADS WITH THE RIGHT FRONT PADS TO KEEP FROM HAVING TO GET A NEW SET EVERY 10K MILES. CHRYSLER MECHANIC INSPECTED BRAKES AND SAID THAT EVERYTHING WAS MOVING CORRECTLY BUT SUGGESTED I CHANGE ROTORS AND BRAKE PADS. I TOLD HIM I JUST DID WITHIN THE LAST 10K MILES.. HE SUGGESTED I USE CHRYSLER PRODUCTS. I TOLD HIM THE OE WAS CHRYSLER AND THEY TOO HAD THE SAME PROBLEM. HAVE WATCHED OTHER CHYSLE/DODGE MINI-VANS LIKE THE GRAND VOYAGER, VOYAGER AND GRAND CARAVAN ON THE ROAD AND HAVE NOTICED THE SAME WEAR (AS IT PERMANENTLY STAINS THE FRONT HUB CAPS WITH BRAKE DUST AND RUST WHILE OTHER HUB CAPS DON'T GET STAINED) . REAR BRAKES ARE ESSENTIALLY NOT ENGAGING AND STOPPING THE CAR. SAFETY CONCERN- SEVERAL TIMES I HAD TROUBLE STOPPING AS THE FRONT BRAKES OVERHEATED (COULD SMELL THEM SMOKING) AND THE BRAKE PEDAL FADED. HAVE CLIMBED UP ON OTHER CARS AT STOP LIGHTS AS THE CAR DOES NOT STOP IN THE NORMAL DISTANCE. SEVERAL NEAR MISSES ON REAR END COLLISIONS. *NM
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Oct 4, 20041,500 milesSC
MASTER CYLINDER IS LEAKING BRAKE FLUID. THE MANSTER CYLINDER HAS BEEN REPLACED AT LEAST 3 TIMES IN THE PAST 4 YEARS. *AK
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 3, 2004IL
WHILE DRIVING VEHICLE SHUT DOWN. CONSUMER WAS UNABLE TO RESTART VEHICLE. LIGHTS APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER HAD THE VEHICLE TOWED TO DEALER FOR INSPECTION. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK
Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 31, 2004MD
SMELLED GAS. TAKE VEHICLE TO DEALER. DEALER REPORTS THE GAS TANK IS CRACKED ON THE TOP. *AK
Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Aug 6, 200492,000 milesGA
THERE WOULD BE A LOUD NOISE COMING FROM THE FRONT BRAKE PADS. DEALERSHIP REPAIRED THE PROBLEM FIVE TIMES, BUT PROBLEM RECURRED. *AK
Power Train › Automatic Transmission
Filed Jun 25, 200458,000 milesAZ
WHILE SHIFTING GEARS TRANSMISSION SHIFTED FROM SECOND GEAR TO OVER DRIVE AT THE SAME TIME ON ITS OWN. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED DETERMINED THAT THE SOLENOID SWITCH NEEDED TO BE REPLACED DUE TO WORN PARTS. THE FAULTY SOLENOID SWITCH CAUSED DAMAGE TO THE TRANSMISSION CONTROL COMPUTER. *NM
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 6, 200462,000 milesFL
SERPENTINE BELT BROKE ON THE WAY HOME FROM WORK. BELT BROKE 2 OTHER TIMES ALSO. CAR WAS INTO DEALER ON 12/10/03 FOR THIS AND KNOCKING NOISE. THEY FIXED KNOCKING NOISE BUT DID NOT LOOK AT BELTS. ON 2/11/03 THE BELT TENSIONER WAS REPLACED BY FIRESTONE. THE NEW ON LOOKS NOTHING LIKE THE ORIGINAL BUT THE BELTS HAVE NOT BROKEN SINCE.*AK
Power Train › Automatic Transmission
Filed Jun 6, 2004FL
10/30/03 KNOCKING NOISE COMING FROM ENGINE. TOOK TO FIRESTONE IN DECEMBER AFTER IT GOT EXTREMELY LOUD. WAS INFORMED TO GO TO DEALER AS THEY COULD NOT FIND THE ISSUE. 12/10/03 CHRYSLER REPLACED FLYWHEEL. WAS INFORMED THAT THE DELAY IN REPAIRS WAS BECAUSE 2 OTHER REPLACEMENT FLYWHEELS HAD CRACKED IN THE SAME FASHON. I FOUND NO RECALLS FOR THIS ISSUE. I DO NOT HAVE THE OLD FLYWHEEL NOR DID I SEE THE DAMAGED ONE.*AK
Air Bags
Filed May 10, 200482,500 milesTX
THERE IS A RECALL ON PLYMOUTH VOYAGERS 1998 AND OLDER DOING THE SAME THINGS MY 2000 IS DOING, WHICH IS NOT UNDER RECALL. THE SPECIFIC PROBLEMS ARE: THE AIRBAG LIGHT HAS BEEN ON CONSTANTLY FOR 6 WEEKS AND FOR THE PAST MONTH THE HORN DOES NOT HONK AND THE CRUISE CONTROL DOESN'T TURN ON. I'M VERY CONCERNED ABOUT WHAT EXACTLY IS WRONG WITH THE AIRBAGS, NOW THAT I KNOW THERE IS A RECALL ISSUE FOR OLDER MODELS. I HAVE NOT ATTEMPTED TO HAVE IT REPAIRED, BECAUSE I CANNOT AFFORD TO TAKE IT TO THE DEALER FOR REPAIR. *LA
Engine and Engine Cooling
Filed Apr 28, 2004117,898 milesNM
MAIN CRANKSHAFT SEAL FAILING ABOUT EVERY 60,000 MILES. LOSS OFF MOTOR OIL, CAN BE AN ENVIROMENTAL PROBLEM AND CAUSE ENGINE FAILER. WAS FIXED WHEN UNDER WARRANTY. IT WAS IN THE SHOP 4 TIMES BEFORE IT WAS FIXED. HAS HAPPEND AGAIN AT 176,978 MILES.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 11, 200455,000 milesMD
THE CONSUMER SMELLED A FUEL ODOR ONCE VEHICLE CAME TO A COMPLETE STOP. *AK THE PROBLEM WAS CORRECTED WHEN A SPECIALLY ORDERED FUEL RAIL SYSTEM WAS PLACED IN. *SC
Complaints 1-50 of 110, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 11, 2007. Source: NHTSA Office of Defects Investigation.