Filed Oct 12, 2000679,000 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Structure › Body › Hatchback/Liftgate › Hinge and Attachments99V213000
Defect. VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Filed May 6, 1999736,824 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Risk. INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
Remedy. DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
Filed Mar 27, 19951,342,202 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS DURING DECEMBER 1995.
Filed Mar 27, 199566,407 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES BEGINNING SEPTEMBER 1995.
Defect. WHEELS WITH MISFORMED LUG NUT SEATS WERE INSTALLED ON THESE VEHICLES. THIS CAUSES REDUCED NUT TO WHEEL CONTACT AREA AND LIMITS THE WHEEL SELF-CENTERING CAPABILITY DURING INSTALLATION. THIS RESULTS IN LOSS OF WHEEL LUG NUT TORQUE RETENTION.
Risk. LOSS OF LUG NUT TORQUE RETENTION MAY LEAD TO WHEEL LUGFAILURE WHICH MAY CAUSE WHEEL SEPARATION AND AN ACCIDENT.
Remedy. INSPECT THE WHEEL ASSEMBLY PLANT CODE; REPLACE WHEELS KNOWN TO HAVE THE PROBLEM AND INSTALL NEW LUG NUTS.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Air Bags
Filed Aug 26, 2016196,000 milesMD
MY CRUISE CONTROL SYSTEM DOES NOT WORK. I HAVE CHECKED ALL THE FUSES. THEY ARE ALL OK. WHEN CONTACTING SEVERAL MECHANIC AND READING ON-LINE FROM OTHER OWNERS WITH SIMILAR PROBLEM, IT IS COMMONLY REVEALED THAT THE AIR BAG SPRING IN THE STEERING WHEEL MAY HAVE GONE BAD WHICH IS NOT UNCOMMON. THE VEHICLE, OTHERWISE IS OPERABLE. I WONDER IF THIS REVELATION IS TRUE, ARE THERE ANY OTHER SERIOUS RISKS THAT COULD BE ASSOCIATED WITH THIS.
Visibility › Windshield Wiper/Washer › Linkages
Filed Jul 11, 201268,000 milesLA
TL* THE CONTACT OWNS A 1994 PLYMOUTH VOYAGER. THE CONTACT STATED THAT SHE HAD TO REPLACE THE WINDOW SHIELD WIPER MOTOR THREE TIMES IN A ONE YEAR PERIOD. THE CONTACT FOUND NHTSA RECALL CAMPAIGN ID NUMBER: 99V189000 (VISIBILITY: WINDSHIELD WIPER/WASHER LINKAGES), WHICH DEALT WITH THE DRIVER'S SIDE PIVOT ASSEMBLY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NOTHING THAT COULD BE DONE TO REPAIR THE PROBLEM. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 68,000. UPDATED 8/8/12 *CN UPDATED 08/14/12
Engine and Engine Cooling
Filed Nov 15, 2010200,000 milesCT
TL* THE CONTACT OWNS A 1994 PLYMOUTH GRAND VOYAGER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT OPERATED AS NORMAL. THE FAILURE BEGAN TO RECUR INTERMITTENTLY SO THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT REPAIR FACILITIES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FUEL PUMP WAS REPLACED BUT THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Suspension › Rear
Filed Apr 20, 2009133,900 milesIN
VEHICLE HANDLING DEGRADED DUE TO REAR AXLE/BEAM FAILURE. THE HANDLING OF THE MINIVAN WAS SIGNIFICANTLY DIFFERENT. I INSPECTED THE VEHICLE AND NOTICED THE REAR WHEEL HAD A SIGNIFICANT NEGATIVE CAMBER WHEN IT HAS A SOLID REAR AXLE/BEAM. I JACKED THE CAR UP AND INSPECTED THE REAR / AXLE AND BEAM AND SAW A NEAR COMPLETE RUST THROUGH OF THE REAR AXLE/BEAM. THE RUST RESULTED IN THE REAR AXLE BENDING UPWARDS NEAR THE RIGHT REAR WHEEL CASTING/HUB. THIS IN TURN YIELDED THE NEGATIVE CAMBER. THE FAILURE WAS CAUGHT PRIOR TO OCCURRING WHILE AT NORMAL SPEEDS (55 MPH). THERE IS NO QUESTION THAT IF THIS HAD FAILED AT 55 MPH IT WOULD HAVE RESULTED IN COMPLETE LOSS OF CONTROL. THE DRIVERS SIDE REAR WHEEL ASSEMBLY WOULD HAVE ONLY BEEN HELD ON BY A SHOCK ABSORBER AND BRAKE LINE. I HAVE NOT YET FINALIZE HOW TO REPAIR THIS BUT LOOKING AT THE REAR AXLE/BEAM ASSEMBLY IT WILL TAKE A COMPLETE REPLACEMENT OF THIS ASSEMBLY. I'D EXPECT THIS TO BE A $2000 REPAIR. I HAVE DETAILED PHOTOGRAPHS AND A REPORT THAT I WOULD BE GLAD TO FORWARD. A MAJOR SUSPENSION COMPONENT SHOULD NOT RUST THROUGH TO FAILURE EVER IF IT WILL RESULT IN LOSS OF CONTROL. THE DODGE DESIGN CONNECTS THE TWO REAR WHEELS CAST IRON HUBS VIA A THIN WALLED TUBE. THIS THIN WALL TUBE KEEPS THE REAR WHEELS ALIGNED AND AT THE CORRECT CAMBER. THIS TUBE RUSTED THROUGH SUCH THAT THE MAIN SUPPORT TYING THE WHOLE REAR SUSPENSION TOGETHER IS LOST. THIS VAN SPENT SEVERAL YEARS IN NY. I WOULD SAY ANY DODGE MINIVAN RUNNING IN THE NORTH EAST IS AT A SIGNIFI
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 2, 2007180,000 milesLA
TL*THE CONTACT OWNS A 1994 PLYMOUTH GRAND VOYAGER. THE CONTACT IS EXPERIENCING A LEAK IN THE FUEL SYSTEM NEXT TO THE EXHAUST MANIFOLD. HE TOOK HIS VEHICLE TO THE LOCAL DEALER AND WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THEY REPLACED THE FUEL RAIL, BUT WOULD NOT REPAIR IT WITH A FREE SERVICE CHARGE. THE CURRENT AND FAILURE MILEAGES WERE 180,000.
Suspension › Rear › Axle › Spindle
Filed Jul 19, 2007110,000 milesNC
TL*THE CONTACT OWNS A 1994 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 4 MPH, THE REAR DRIVER SIDE AXLE SNAPPED. THE VEHICLE SHOOK VIOLENTLY AND THE CONTACT HEARD A SQUEALING NOISE RIGHT BEFORE THE FAILURE OCCURRED. THIS IS THE FOURTH TIME THAT THE AXLE HAS BEEN TOWED AND REPAIRED. THE CURRENT MILEAGE IS 115,000 AND FAILURE MILEAGE WAS 110,000.
Structure › Body › Door › Hinge and Attachments
Filed Mar 8, 2007200,000 milesTX
FATIGUE CRACKING OF THE DRIVER'S SIDE DOOR HINGE PILLAR AROUND THE HINGE. THE CRACK HAS PROGRESSED ROUGHLY 50% OF THE WAY AROUND THE HINGE AND WILL LEAD TO COMPLETE SEPARATION OF THE HINGE FROM THE PILLAR WITHOUT REPAIR. THIS CAR HAS HAD NO ACCIDENTS. THE INCIDENT DATE IS THE APPROXIMATE DATE THE CRACK WAS FIRST DETECTED. *JB
Visibility › Windshield Wiper/Washer › Linkages
Filed Oct 16, 2006140,000 milesTX
NHTS CAMPAIGN 99V189000 CONCERNS A FAILURE OF WINDSHIELD WIPER LINKAGES ON 1993 PLYMOUTH VOYAGERS LEADING TO TOTAL LOSS OF WIPER FUNCTION. THIS HAPPENED TO MY DAUGHTER TODAY DURING A STORM, FORCING HER TO RETURN HOME VERY SLOWLY. NO ACCIDENT, NO ONE HURT. (NOTE THAT I AM A REGISTERED PROFESSIONAL ENGINEER.) UPON HER RETURN, I INSPECTED AND FOUND THAT: 1. THE WIPER MOTOR WAS RUNNING AND COULD BE AUDIBLY HEARD WHILE THE WIPERS SAT MOTIONLESS. 2. THE TWO WIPERS WERE LINKED TOGETHER AND COULD BE MOVED EASILY BY HAND. 3. THE RUNNING WIPER MOTOR WOULD NOT MOVE THE WIPERS. AT THAT POINT I REMOVED THE 3 BOLTS HOLDING THE WIPER MOTOR IN PLACE AND LOOKED INSIDE THE WIPER ARM CAVITY. I FOUND WIPER DRIVE ARM TO BE DETACHED FROM THE ROTATING ARM ON THE DRIVE MOTOR SHAFT. I HAVE DIGITAL PHOTOGRAPHS AVAILABLE IF YOU WOULD LIKE TO SEE THEM. THE REASON FOR MY REPORT IS THIS: THE VAN WHICH THIS HAPPENED TO IS A 1994 GRAND VOYAGER, SAME BODY STYLE AS THE 1993. HOW DOES ONE SUGGEST THAT THE 1994 MODEL SHOULD ALSO BE RECALLED? REGARDS, JEFF BOX [email protected]. *NM
Latches/Locks/Linkages › Doors › Latch
Filed Jan 28, 2005105,752 milesCO
CONSUMER CLOSED THE SLIDING PASSENGER DOOR WHICH HAS BEEN DIFFICULT TO OPEN AND CLOSE FOR SOME TIME, AND CURRENTLY IT FELL OFF. ALSO, WHEN DRIVING THE AUTOMATIC LOCKS KEPT LOCKING, AND THE BELL KEPT GOING ON. THE INTERIOR LIGHTS FLASHED, AND THE DOOR AJAR LIGHT CAME ON.*AK
Air Bags › FrontalCrash1 injured
Filed Dec 21, 2004155,975 milesND
WHILE DRIVING 70 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY AND BOTH FRONTAL SEAT BELTS FAILED TO LOCK. THIS CAUSED THE PASSENGER TO SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A GARAGE. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB *TC
Structure › Body › Tailgate › Hinge and Attachments
Filed Dec 15, 2004SC
WITHOUT WARNING THE TOP HINGE OF THE HYDRAULIC LIFT OF THE TAILGATE SNAPPED WHILE I WAS DRIVING. HYDRAULIC "TUBE" WAS SENT INTO THE CEILING OF THE VAN, CAUSING THE INTERIOR AND CEILING TO HAVE SEVERE DAMAGE. HATCH CANNOT BE OPENED WITHOUT REMOVING HYDRAULIC ASSEMBLY.*AK
Air Bags
Filed Dec 2, 200469,000 milesLA
CAR WAS RECALLED TO CORRECT AIR BAG LIGHT MALFUNCTION, BUT PRESENTLY THE AIRBAG LIGHT CONTINUED TO COME ON, AND IT SMELLED AS IF SOMETHING ELETRICAL WAS BURNING. MY RADIO WENT OUT, THE INTERIOR LIGHTS WOULDN'T COME ON AND THE CAR SIMPLY WOULDNOT EVEN TURN OVER. THE CAR WAS REPAIRED, SITING A FUSE ON 11/23/04. THE SMELL OF BURNING RUBBER OR SOMETHING ELECTRICAL WAS NOTED , THE INTERIOR LIGHTS WENT DIM, LIGHTS APPEARED ON DASH, SPEED WAS REDUCED SO RAPIDLY IT FELT AS IF SOMETHING HAS FALLEN FROM THE BOTTOM OF VEHICLE. I BELIEVE THAT MY INSTRUMENT CLUSTER PANEL IS SHORTING OUT DUE TO THIS MALFUNCTION. PLEASE HELP ME.*AK
Exterior Lighting › Headlights
Filed Aug 27, 2004SC
PLASTIC HEADLIGHTS GET CLOUDY AND SIGNIFICANTLY REDUCE LIGHT OUTPUT AND THUS VISIBILITY DURING NIGHT TIME DRIVING. I HAVE EXPERIENCED THIS WITH SEVERAL CHRYSLER CORPORATION MINIVANS AND A NISSAN ALTIMA, HOWEVER, A QUICK TOUR THRU A PARKING LOT WILL IDENTIFY NUMEROUS CAR MAKES AND MODELS WITH CLOUDED HEADLIGHTS. IF THE PLASTIC CAN'T BE MANUFACTURED IN A WAY THAT PREVENTS IT FROM GETTING CLOUDY OR YELLOW, MANUFACTURERS SHOULD BE REQUIRED TO USE GLASS. *AK
Electrical System
Filed Aug 12, 2004CA
WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
Power Train › Automatic Transmission
Filed Mar 11, 2004OH
I WAS DRIVING A GROUP OF STUDENTS WHEN I HEARD A LOUD EXPLOSION AND LOST ALL GEARS ON MY TRANSMISSION. I STOPPED THE VEHICLE, TRIED TO PUT IT IN PARK AND IT KEPT ROLLING. THE INTERIOR OF THE TRANSMISSION HAD BLOWN. AT THE SAME TIME, IT BLEW OUT THE STARTER AND THE MAIN DRIVE. IF I CAN FIND A USED OR REBUILT TRANSMISSION, IT WILL COST ME $1,000 FOR THE TRANSMISSION PLUS LABOR COSTS. BEEN SEARCHING 2 WEEKS WITH NO LUCK. IT'S ABOUT TIME SOMEONE TAKES THESE REPORTS SERIOUSLY. AN INVESTIGATION NEEDS TO BE STARTED. I BOUGHT THIS VAN FROM MY DAD WHO REPLACED THE TRANSMISSION IN 1999. IT'S 2004 AND IT NEEDS REPLACED AGAIN.*AK
Seat Belts
Filed Jan 8, 2004PA
THIS IS IN REGARDS TO THE GEN 3 SEAT BELTS I DON'T REALLY HAVE A COMPLAINT BECAUSE NOTHING HAS HAPPENED TO US IN OUR VEHICLE, HOWEVER, I FEEL THAT THIS IS AN ISSUE THAT NEEDS FURTHER INVESTIGATION. AS AN OWNER OF A 1994 PLYMOUTH GRAND VOYAGER, I AM CONCERNED FOR THE SAFETY OF MY FAMILY. *LA
Engine and Engine Cooling › Cooling System › Fan
Filed Oct 21, 200380,000 milesCA
COOLING SYSTEM FAN BROKE BECAUSE OF THE ALUMINUM BRACKET THAT HELD IT IN PLACE. THE BRACKET WAS ATTACHED TO A STEEL ROD WHICH CAUSED TOO MUCH STRESS AND EVENTUALLY RESULTED IN THE FAN BRACKETS BREAKING. THIS PROBLEM HAD OCCURRED TWICE. *AK *TS *JB
Air Bags › Frontal › Sensor/Control Module1 injured
Filed Aug 30, 200370,167 milesPA
THE DRIVER SIDE AIRBAG ON OUR 1994 PLYMOUTH GRAND VOYAGER DEPLOYED WHILE DRIVING AT APPROX 30 MPH. THERE WAS NO COLLISION, ROAD BUMPS OR ANYOTHER PHYSICAL JARRING OF THE VEHICLE. THERE WAS NO CAUSE FOR THE AIRBAG TO DEPLOY. THE DRIVER (MY WIFE) SUSTAINED MINOR INJURIES (BROKEN NOSE, CUT LIPS AND BRUSING) AND SHE WAS ABLE TO STOP THE VEHICLE SAFELY. FORTUNATELY SHE WAS NOT ON A MAJOR HIGHWAY. THIS WAS REPORTED TO CHRYSLER, WHO HAS BEEN VERY UNCOOPERATIVE AND RUDE. THE CHRYSLER SPECIAL INVESTIGATIONS FILE NUMBER IS 11586772 (WE HAVE NOT HEARD FROM THEM).*AK
Structure › Body
Filed Jul 17, 2003AK
2 ITEMS OF CONCERN. THE AIRCONDITIONING UNIT HAS FAILED. WE OWN A BLUE GRAND VOYAGER MINIVAN AND THE PAINT IS PEELING FROM THE ROOF AND ENGINE HOOD OF THE CAR. WE HAVE NOTICED MANY OF THE SAME COLOR AND YEAR TRUCKS, VANS AND CARS WITH FAILING PAINT. A RECALL SHOULD HAPPEN. PAINT SHOULD NOT START PEELING AFTER 4 YEARS OF A CARS LIFE.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 17, 2003TN
INTERMITTENTLY AND ONGONE PROBLEM WITH ABS INDICATOR LIGHT. DEALER NOTIFIED. *AK
Engine and Engine Cooling › Engine
Filed May 7, 2003AZ
WHILE DRIVING OIL BEGAN TO LEAK FROM THE VEHICLE. *NLM
Power Train › Automatic Transmission
Filed Feb 27, 2003MI
THE TRANSMISSION WAS REPLACED 3 TIMES.*JB
Power Train › Automatic Transmission
Filed Jan 9, 2003MI
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. CONSUMER ALSO STATED THAT THE VEHICLES TRANSMISSION HAS BEEN REPLACE THREE TIMES. DEALER WAS CONTACTED AND STATED THAT THERE IS NOTHING THAT THEY CAN DO . *NLM
Seat Belts › Front › Anchorage
Filed Nov 27, 2002WA
NO FAILURE ON THIS VEHICLE I OWN A VEHICLE WITH GEN 3 SEAT BELTS SUBJECT TO A CLASS ACTION LAWSUIT, AND I AM REPORTING THIS TO THE NHTSA. DT
Unknown or Other
Filed Oct 18, 2002VA
AS I WAS DRIVING THE VEHICLE I NOTICED THAT THE AIRBAG LIGHT ON THE DASH CAME ON. THAN LATER ON I ALSO NOTICED THAT MY REAR WINDOW WIPER BLADE WAS NOT WORKING. I WAS TOLD BY A FRIEND THAT IT COULD BE A WIRING PROBLEM THAT THE MANUFACTURER SHOULD REPLACE. DT
Visibility › Defroster/Defogger/Hvac System
Filed Aug 27, 2002NY
THE METAL TUBE WHICH SUPPLIES COOLANT TO THE REAR HEATER BEGAN TO LEAK DUE TO CORROSION, THE DEALER REPLACED THE TUBE, HOWEVER ABOUT THREE AND A HLF YEARS LATER IT BEGAN CORRODING AGAIN, THE CONSUMER REQUESTED THAT THE DEALER/MANUFACTURER CONTRIBUTE TO THE COST OF THE REPAIR BUT IT WAS REJECTED. NLM
Power Train › Automatic Transmission
Filed Jun 15, 2002VA
PULLED OUT OF THE DRIVEWAY THE MORNING OF JANUARY 8, 2002 AND INTO TRAFFIC. FELT A HARD JERK AND HEARD A STRANGE WINDING NOISE. THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. TOOK THE VAN TO THE DEALER AND THEY SAID THE TRANSMISSION WAS SHOT FROM AN INTERNAL FAILURE AND WOULD NEED A NEW TRANSMISSION. THE DEALER INSTALLED A NEW TRANSMISSION AT A COST OF $2147.28 WITH A 3 YEAR / 36,000 MILE WARRANTY.*AK
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed May 29, 2002IL
WHILE DRIVING 30 MPH BELT TENSIONER BROKE, CAUSING VEHICLE TO LOSE STEERING AND BRAKES.*AK *MJ
Suspension › Front › Springs › Torsion Bar
Filed Mar 18, 2002IN
THE PART THAT HAD BEEN REPLACED IS COONDIERED A NON-WEAR ITEM. THIS PART SHOULD NOT HAVE BROKEN IN HALF. I CURRENTLY HAVE AN APPOINTMENT WITH THE DEALER BECAUSE I SUSPECT THIS PART IS BROKEN AGAIN. I WANTED TO SEE IF THE NHTSA HAD RECEIVED ANY OTHER COMPLAINTS, AND TO SEE IF THERE IS RECOURSE BACK TO THE MANUFACTURER FOR THE FAILURE OF THE TORSION BAR. THANK YOU FOR TAKING MY CONCERN...PATRICK ADAMO 574-257-3153. *AK
Air Bags
Filed Mar 5, 2002OH
CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER TO HAVE RECALL 99V113000 PERFORMED, HOWEVER THE PART THAT WAS NEEDED HAD TO BE ORDERED, AND CONSUMER WAS INFORMED THAT WHEN THE PART CAME IN HE WOULD RECEIVE A CALL, CONSUMER NEVER RECEIVED A CALL, CONSUMER TOOK THE VEHICLE BACK TO THE DEALER REGARDING ANOTHER RECALL AND THEN MENTIONED THE AIRBAG RECALL AND THAT THE LIGHT WAS COMING ON INTERMITTENTLY, THE DEALER STATED THE PART WOULD HAVE TO BE ORDERED, CONSUMER WAS THEN INFORMED THAT THE PROBLEM WITH THE AIRBAG WAS NOT RELATED TO THE RECALL, AND THE CONSUMER WOULD BE RESPONSIBLE FOR THE REPAIRS, CONSUMER WAS INFORMED THAT THE CLOCKSPRING NEEDED TO BE REPLACED.*JB
Electrical System › Wiring › Front UnderhoodFire
Filed Jan 22, 2002TX
WHILE TRAVELING AT 30 MPH CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. THERE WAS NO WARNING. PULLED OVER AND TURNED OFF VEHICLE, WHICH CAUGHT ON FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Air BagsCrash1 injured
Filed Jan 17, 2002CO
CONSUMER STATES THE AIRBAG DID NOT DEPLOY DURING A HEAD ON COLLISION, ONE PERSON WAS INJURED (CLAIM#06-5450-708). *YD
Air BagsCrash1 injured
Filed Jan 17, 2002OR
WHILE DRIVING, CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A TREE, HOWEVER THE AIR BAGS FAILED TO DEPLOY, THE CONSUMER WAS INJURED. (CLAIM #37-3251-877)*YD
Air BagsCrash2 injured
Filed Jan 17, 2002MI
CONSUMER STATES WHILE DRIVING 50 MPH HE HIT THE DRIVERS SIDE BOX OF THE PICKUP HEAD ON AND THE AIR BAGS DID NOT DEPLOYED, TWO WERE PEOPLE INJURED (CLAIM# 22-V567-395). *YD
Visibility › Power Window Devices and Controls
Filed Jan 11, 2002TN
I WAS SITTING IN A PARKING LOT WAITING FOR MY MOTHER TO PAY A BILL. I HAD MY ENGINE OFF, BUT THE POWER WAS ON. I HAD MY POWER WINDOW DOWN. MY TWO YEAR OLD WAS LOOKING OUT OF THE WINDOW. SHE STEPPED UP AND HER FOOT PRESSED ON THE POWERWINDOW BUTTON AND THE WINDOW RAISED UP ON HER HEAD AND MADE A MARK ON HER CHEEK. I TRIED TO STOP THE WINDOW WITH THE BUTTON ON MY SIDE TO QUICKLY STOP THE WINDOW FROM RAISING, BUT IT WOULDN'T OVERRIDE HER BUTTON. I QUICKLY REACHED OVER AND GOT THE BUTTON DOWN, BUT IF HER HEAD HAD BEEN OUT OF THE WINDOW MORE, IT WOULD PROBABLY HAVE BROKEN HER NECK! THERE NEEDS TO BE A SAFETY WARNING ISSUED TO PREVENT A CHILD FROM GETTING HURT OR KILLED. I HAD NEVER THOUGHT ABOUT THIS HAPPENING. HAD I BEEN STANDING OUTSIDE THE CAR, ETC., IT WOULD HAVE CAUSED SERIOUS INJURY AND/OR POSSIBLE DEATH.*AK
Electrical System › Wiring › Fuses and Circuit Breakers
Filed Jan 7, 2002CA
CONSUMER HAD REPLACED LIGHT FUSE A FEW TIMES. HAD TAKEN VEHICLE TO DEALER, BUT COULD NOT BE FIXED, AND EACH TIME HAD BURNED A FUSE. PLEASE PROVIDE MORE INFORMATION.*AK
Air Bags
Filed Jan 7, 2002CA
WHILE DRIVING AIR BAG LIGHT WILL COME ON AND OFF, BUT LATELY HAD STAYED ON. DEALER COULD NOT FIND CAUSE OF IT. PLEASE PROVIDE MORE INFORMATION.*AK
Suspension
Filed Jan 7, 2002CA
WHILE DRIVING WHEELS WILL GO TO THE SIDES WHERE SOMETIMES COULD NOT CONTROL VEHICLE. HAD CONTACTED DEALER FOR THE SITUATION AND THEY HAD PERFORMED ALIGMENT TO FIX THE PROBLEM, BUT STILL IS THE SAME. PLEASE PROVIDE MORE INFORMATION.*AK
Electrical System
Filed Jan 7, 2002CA
CONSUMER HAD EXPERIENCED SOME PROBLEMS WITH SUSPENSION. WHERE IT MAKES NOISE. CONSUMER HAD CONTACTED DEALER ABOUT IT. PLEASE PROVIDE MORE INFORMATION.*AK
Structure › Body › Door
Filed Jan 7, 2002CA
CONSUMER IS UNABLE TO CLOSE REAR DOOR. IT HAS TO BE FORCED IN. HAD TAKEN TO DEALER, WHERE THEY FIXED IT FOR A WHILE, BUT IS BROKE AGAIN. PLEASE PROVIDE MORE INFORMATION.*AK
Tires
Filed Dec 12, 2001CA
EXCESSIVE TIRE WEAR ON OUTER EDGE OF TIRES. THIRD SET OF TIRES IN 35K MILES. ALIGNMENT HAS ALWAYS BEEN CHECKED AND HAS ALWAYS BEEN IN SPEC. TIRES HAVE BEEN RATED FOR 50 TO 70K MILES ONLY GETTING 15K. MAYBE THE AWD THAT IS CAUSING IT?? FRONT STRUTS WERE REPLACED BEFORE I BOUGHT THE CAR. I AM IN THE PROCESS OF REPLACING THEM AGAIN WITH NEW REAR SHOCKS (MONROE REFLEX). THIS IS THE SECOND GRAND VOYAGER. FIRST ONE NEVER HAD ANY PROBLEMS UNDER THE SAME DRIVING CONDITIONS. DEALER HAS NO EXPLANATION EXCEPT TO INCREASE TIRE PRESSURE. I WANT TO KNOW IF THIS IS AN ISOLATED PROBLEM OR NOT AND WHAT I CAN DO TO GET IT CORRECTED.*AK
Latches/Locks/Linkages › Tailgate › Latch
Filed Nov 8, 2001MA
TAILGATE DOESN'T LIFT UP. IF TRAVELING TAILGATE WILL UNLOCK ON IT'S OWN. DEALERSHIP IS AWARE OF PROBLEM. *AK
Power Train › Automatic Transmission
Filed Sep 27, 2001KS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Wheels › Rim
Filed Sep 20, 2001OH
TIRES ARE UNABLE TO REMAIN INFLATED BECAUSE OF ALUMINUM RIMS. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.
Power Train › Axle Assembly › Banjo Housing
Filed Sep 5, 2001WI
FRONT OF VEHICLE SHAKES/ BRAKES FADE, AND ABS LIGHT IS ON. THIS IS A RESULT OF AXLE SHAFT GOING BAD. AT 57,000 MILES LEFT AXLE HAD TO BE CHANGED. ALSO, AT 65,000 MILES RIGHT AXLE HAD TO BE CHANGED. CURRENTLY, DEALER HAS REPLACED BOTH LEFT AND RIGHT. AXLES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Steering › Linkages › Tie Rod Assembly
Filed Aug 23, 2001NY
WHILE DRIVING LEFT FRONT TIE ROD UNEXPECTEDLY BROKE, CAUSING LOSS OF STEERING CONTROL.*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Aug 22, 2001AZ
WHILE DRIVING 55 MPH VEHICLE STALLED, DEALER REPLACED A LEAKING FUEL LINE. VEHICLE HAS STALLED SINCE. DEALER CANNOT REMEDY.*AK A/C IS COLD BUT NOT BLOWING THROUGH THE VENTS, ONLY BLOWING THROUGH THE DEFROST VENTS, ALSO A/C WAS BLOWING OUT HOT AIR, BLOWER MOTOR STOPPED WORKING FOR A SHORT PERIOD OF TIME, DUE TO A DEAD BATTERY,FUEL GAUGE DROPS TO EMPTY EVEN THOUGH THERE IS PLENTY OF GAS LEFT, TIRES WERE REPLACED SUE TO EXCESSIVE WEAR,RIGHT DOOR ELECTRICAL LOCK IS INOPERATIVE.*JB
Air Bags
Filed Aug 3, 2001TX
CONSUMER HAD CRUISE CONTROL SET AT 65 MPH AND AND AIR BAG LIGHT CAME ON. CRUISE CONTROL SHUT DOWN. CONSUMER HAD THE CLOCK SPRING REPLACED ONCE ON 14TH OF AUGUST 2000. CONSUMER HAS NOT CONTACTED DEALER.*AK
Visibility › Windshield Wiper/Washer › Motor
Filed Aug 1, 2001AZ
REAR WINDSHIELD WIPER MOTOR SHORT, CAUSED MOTOR TO BE ON WHENEVER IGNITION WAS ON. REPLACED BATTERY TWICE(DUE TO WEAR). TWO GARAGES/MECHANICS FAILED TO IDENTIGY PROBLEM. SECOND GARAGE REPLACED FUEL PUMP. OWNER DISABLED MOTOR BY PULLING FUSE THAT ALSO IS ON CIRCUIT WITH AIR BAG SYSTEM.
Structure › Body › Door
Filed Jul 16, 2001NY
INTERIOR LIGHT AND DOOR CHIME CONSTANTLY RING AS THOUGH DOOR IS OPEN. CONSUMER CAN PUT POWER LOCKS ON AND DOOR CHIME WILL STILL RING. PROBLEM IS INTERMITTENT. RECALL HAS BEEN REPAIRED, BUT PROBLEM STILL EXISTS. *AK
Complaints 1-50 of 198, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 12, 2000. Source: NHTSA Office of Defects Investigation.