Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Aug 6, 1998157,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Filed Nov 13, 199725,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Risk. SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Filed Oct 24, 1996150,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Air BagsCrash2 injured
Filed Jul 20, 201873,000 milesNY
IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS IN OUR EYES BUT OUR AIRBAGS DID NOT DEPLOY. WE WERE STUCK UPSIDE DOWN MY SEAT BELT WAS STUCK AND MY HUSBAND HAD TO PULL ME OUT OF THE DRIVER SIDE WINDOW. I HAD TO TREAT FOR TMJ PROBLEMS, STRESS AND TRAUMA IN MY NECK AND BACK FOR A FEW YEARS AND I STILL HAVE SOME ISSUES. DO WE HAVE A CLAIM AGAINST THE MANUFACTURER?
Fuel/Propulsion System
Filed Sep 27, 2016196,559 milesCA
TL* THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE CONTACT NOTICED AN EXTENSIVE FUEL LEAK COMING FROM THE VEHICLE. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,559.
Air Bags
Filed Sep 24, 201695,000 milesOH
I GOT IN THE VAN IN MY DRIVEWAY AND TURNED THE IGNITION SWITCH ON THEN I NOTICED THAT THE AIR BAG LIGHT WAS ON. SO I TURNED THE IGNITION SWITCH OFF WAITED A MINUTE THEN TURNED IT BACK ON AND THE LIGHT WAS STILL ON. I THOUGHT IT WAS A FUSE SO I PROCEEDED TO MY DESTINATION. AS I ARRIVED AT MY MOM'S HOUSE I TRIED TO BLOW THE HORN, THEN I FOUND OUT THAT MY HORN DID NOT WORK. SO I TURNED THE VAN OFF AND I CALLED A FRIEND WHO IS A MECHANIC AND HE ASKED ME IF THE AIR BAG LIGHT STAYED ON EVEN AFTER I TURNED THE VAN ON AND OFF I SAID YES THEN I EXPLAINED EVERYTHING TO HIM. HE TOLD ME THAT I NEEDED TO TRY MY CRUISE CONTROL. AND IF IT DID NOT WORK THEN MY CLOCKSPRING IS GONE. WELL CRUISE CONTROL DID NOT WORK. AND THE AIRBAG LIGHT IS STILL ON.
Structure › Body
Filed May 8, 2016IL
THE DRIVERS SIDE STRUT TOWER IS RUSTING OUT, BUT NOT ON THE TOP LIKE MOST OF THEM DO. 3/4 OF THE SIDE OF THE TOWER IS RUSTED AND GONE. THE PASSENGER SIDE STILL LOOKS GOOD. I HAVE GONE TO SEVERAL SHOPS BUT NO ONE CAN HELP ME. THE VANS 3.3L ENGINE AND TRANS ARE STILL IN GOOD SHAPE SO I NEED TO FIND SOMEONE OR SOMETHING TO FIX THIS
Service Brakes
Filed Dec 27, 2015198,650 milesAL
TAKATA RECALL,SERPENTINE BELT HAS SHREDDED AT LEAST SIX TIMES AND JUST CAME OFF THREE TIMES ,TENSIONER REPLACED THREE TIMES,IDLER PULLEY TWICE,WHEN BELT SHREDS WIRES SEVER AND VAN STOPS ABRUPTLY,WINDSHIELD WIPERS STOP ABRUPTLY HESITATING BEFORE RESUMING,SWAY BAR LINKS NEED REPLACED,O2SENSORS CHECK ENGINE LIGHT TO COME ON,CV AXLES FAILING REPLACED RIGHT TWICE,HUB ASSEMBLY AND BRAKE CALIPERS MISS ALIGNED,ENGINE MOUNTS FAILED AND NEEDED,REPLACED,AIRBAG AND ABS LIGHTS ON DASHBOARD PANEL FUSE BLOWING,TAILLIGHTS POSSIBLE SHORT CAUSING BRAKE LIGHT TO FAIL,BATTERY NEEDING TO BE DISCONNECTED. TO SAVE BATTERY FROM DYEING DUE TO BRAKE LIGHTS STAYING ON CONSTANTLY, TRANSMISSION JERKING AND HESITATING IN REVERSE AND FIRST GEAR,PASSENGER SIDE WINDOW NOT OPERATING POSSIBLE PROBLEM,BACK WINDOWS OPEN BUT WILL NOT ALWAYS SHUT,HORN NOT WORKING,REPLACED FUEL PUMP DUE TO GAS LEAK,WHEN BRAKING VAN LURCHES FORWARD,FRONT END SHAKES, TIE BAR ENDS REPLACED,HEATER BLOWS COLD ON PASSENGER SIDE AND NOT COOLING,MOST PROBLEMS OCCURRED WHILE DRIVING,REPLACED STOP BRAKE SWITCH, BRAKE LIGHT DRIVERS SIDE ILLUMINATED, BUT NOT WHEN BRAKE PETAL PUSHED,TRANSMISSION LEAKING BY CV AXEL,TURN SIGNALS AND PANELS INSIDE BY DASH NOT ALWAYS OPERATING,ONLY WHEN NEGATIVE TERMINAL IS READJUSTMENT,LIGHTS FLASHING AS IF PANIC MODE WAS ACTIVATED WHEN CAR IS NOT ON,RATTLING. SOUND FROM FRONT OF VAN POSSIBLE CV AXEL OR SUSPENSION.
Steering
Filed Aug 29, 2015147,000 milesFL
I WAS IN MY WAY TO WORK WHEN IT WAS RAINING EVER TIME IT RAINS THE BELTS COMES OFF THIS IS VERY DANGEROUS. I HAD NO POWER STEERING AT ALL WHEN THIS HAPPEN WITH MUSCLE I MANAGED TO PULL OVER ONTO THE SHOULDER OF THE ROAD. ONCE WATER HITS THE TENSION WHEEL BELT IT KNOCKS IT OFF WHICH MAKES IT SLIDE OFF EVERY TIME.
Electrical System
Filed Jul 19, 2013165,355 milesID
WHEN I TURN ON MY CAR AFTER 3 TO 5 SECOND IT WOULD TURN OFF AND WHEN I AM DRIVING WHEN IT REACHES ABOUT 15 TO 25 THE CHECK ENGINE LIGHT WILL TURN ON AND CAR TURNS OFF AND STEERING WHEEL DOS NOT WORK AND THE BRAKES DOS NOT WORK, BUT THE ELECTRICITY IS STILL WORKS , THE STEREO WOULD STILL BE ON. *TR
Structure › Body
Filed Mar 27, 2013CA
THE REAR DOOR WAS OPEN. I HEARD A LOUD NOISE AND I FOUND OUT THE PASSENGER SIDE BOLT BAD BROKEN ON THE LIFT SUPPORT. THE DOOR DID NOT FALL. I AM HAVING A VERY DIFFICULT TIME RAISING THE REAR DOOR WAIT ONE SUPPORT.
Steering
Filed Aug 25, 2012147,613 milesIA
SINCE PURCHASING THIS VAN USED LAST YEAR 2011, MY VAN HAS A HIGH PITCHED SQUEALING NOISE. DEALERSHIP (3RD PARTY) STATED IT WAS ONLY A WET BELT AND WOULD STOP ONCE THE BELT DRIED. THIS NOISE NEVER STOPPED. MY TEEN DRIVER WAS ALONE WHEN THE BELT SNAPPED CAUSING HER TO LOOSE CONTROL OF THE STEERING. SEEING OTHER POST OF SIMILAR OR WORSE CASE SCENARIOS I AM LOOKING INTO FURTHER ACTION. NEITHER THE MECHANIC AT THE DEALERSHIP OR ANY OTHER MECHANIC EVER STATED TO ME THAT THIS ISSUE IS COMMON IN THIS VEHICLE. *TR
Electrical System
Filed Jun 3, 2012165,000 milesVT
SO FAR THIS VEHICLE HAS BEEN A LEMON. I HAVE REPLACED EVERYTHING ON IT, FROM FUEL PUMP, SENSORS, STEERING COLUMN, BELT TENSIONER AND PULLEY, ALTERNATOR, WIPER SWITCH THAT SEEMS TO HAVE A MIND OF ITS OWN EVEN THO I REPLACED A NEW SWITCH. NOW MORE ELECTRICAL PROBLEMS. THE INSTRUMENT CLUSTER IS NOW MESSED UP. ABS LIGHT AND CHECK ENGINE LIGHT KEEP COMING ON ALL MY GAUGES GO FLAT. LIGHTS GO DIM. THEN SUDDENLY LIGHTS WILL FLASH AND THEY WILL ALL COME BACK ON. THEN GO OFF AGAIN. NOW, NOT ONLY DO THEY GO FLAT BUT NOW I HAVE A SHIFTING PROBLEM. THE VEHICLE WILL NOT SHIFT. IT SEEMS TO BE STUCK IN 2ND GEAR. I REPLACED THE WHOLE BRAKING SYSTEM. EGR VALVE, CAM SENSOR, CRUISE CONTROL, THE BODY. THE GAS PEDAL USE TO ACCELERATE ON ITS OWN. THAT WAS A LITTLE SCARY GOIN DOWN THE ROAD NOT KNOWING WHEN IT WAS GONNA DO THAT. EVERYONE WHO RIDES WITH ME KEEPS JOKING AS IF THE VEHICLE IS HAUNTED. LIGHTS GO WEAK, I'VE REPLACED ALL THE BULBS CLEANED THE HEADLIGHTS. NOTHING SEEMS TO WORK RIGHT ON THIS VEHICLE. I'VE ALREADY INVESTED THOUSANDS. WAY MORE THEN ITS WORTH. I'VE HAD PROBLEMS WHERE THE VEHICLE JUST REFUSES TO START. SOMETIMES NOT A PROBLEM. THEN USUALLY IN THE COLD IT WONT TURN OVER AT ALL. I HAVE REPLACED THE BATTERY NUMEROUS TIMES CHECKED FOR CODES. AIRBAG LIGHT WOULD COME ON. TRANSMISSION HESITATES. SOMETIMES VEHICLE SHUDDERS ACTS LIKE ITS GONNA QUIT.VEHICLE JUST HAS ON GOING PROBLEMS. *TR
SteeringCrash
Filed Feb 17, 2012203,300 milesCO
SERPENTINE BELT FALLS OFF ALL THE TIME IT PULLS INWARD TOWARD THE ENGINE SLIGHTLY ANY WHEN IT GETS JUST A LITTLE WET IT SLIPS OFF. THE TENSIONER PULLEY LOOKS LIKE IT NEEDED TO BE COCKED UPWARD JUST THE SLIGHTEST LITTLE BIT AND THEN IT DON'T MOVE GATES AFTERMARKET PRODUCT WORKS PERFECT FOR ALL WHO USE IT CHYRSLER SHOULD BE THE ONES PAYING TO HAVE THIS PART REPLACED NOT US THIS IS WAY TO COMMON OF A PROBLEM . *TR
Electrical System
Filed May 10, 2011162,000 milesMO
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THE ENTIRE INSTRUMENT PANEL INTERMITTENTLY FAILED AND ALL OF THE GAUGES DROPPED TO 0. THE VEHICLE ALSO INTERMITTENTLY STALLED. THE FAILURE OCCURRED WHILE AT A STOP SIGN AND WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO REPLACE THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000 AND THE CURRENT MILEAGE WAS 164,000.
Electrical System
Filed Apr 28, 2009145,000 milesNC
THE INSTRUMENT PANEL STARTED GOING OFF AND ON. WHEN IT WOULD GO OFF THE ABS LIGHT WOULD COME ON AND THEN THE ENGINE SERVICE LIGHT WOULD COME ON, DURING THIS TIME EVERY THING WENT OUT. THE SPEEDOMETER, ODOMETER, GAS AND TEMPERATURE GAUGES WENT OUT. I WOULD HIT THE DASH AND IT WOULD WORK CORRECTLY. I FINALLY HAD TO REPLACE IT AND THAT ONE LASTED ABOUT A YEAR AND A HALF. SO KNOW I HAVE PUT ANOTHER ONE IN AND AT THIS TIME HAVING PROBLEMS GETTING IT TO FUNCTION. I SEE A LOT OF COMPLAINTS ON THE INTERNET, BUT NONE ON NHTSA WEBSITE. *TR
Structure › Frame and Members
Filed Feb 5, 2009190,000 milesMN
DODGE CARAVAN STRUT TOWER RUST PERFORATION - SIGNIFICANT RUST PERFORATION ON THE RIGHT AND LEFT HAND STRUT TOWERS SEVERELY WEAKENS THE STRUCTURAL INTEGRITY OF THESE MAIN LOAD PATH MEMBERS. FAILURE OF THE STRUT TOWERS WOULD LEAD TO UNCONTROLLED DISPLACEMENT OF THE UPPER END OF THE STRUT RESULTING IN LOSS OF CONTROL OF THE VEHICLE. SINCE THE POSSIBILITY OF FAILURE EXISTS AT ANY TIME WHILE DRIVING THE VEHICLE, SHOULD IT OCCUR AT HIGHWAY SPEEDS, SERIOUS BODILY INJURY AND DEATH ARE LIKELY. *TR
Structure › Body
Filed Nov 11, 200892,000 milesWI
DISCOVERED SEVERE RUST-THROUGH OF THE FRONT LEFT-SIDE STRUT TOWER WHILE DOING ROUTINE FLUID LEVEL CHECKING. THE DAMAGE IS UNDER THE HOOD OF THE VEHICLE, AND INITIALLY APPEARED AS DIMPLED METAL WITHOUT ANY HOLES OR GAPS. THE METAL CRUMBLED IN MY HAND, AND REVEALED THE RUST THROUGH AS I PICKED AWAY THE PIECES. I RESEARCHED THE PROBLEM ON THE INTERNET, AND FOUND MANY IDENTICAL PROBLEMS, AS WELL AS THE TSB FROM CHRYSLER: 2304402 (NHTSA 10000317). SEVERAL OF THE REFERENCES HAD PICTURES THAT LOOKED JUST LIKE OUR VEHICLE. AS THE TSB NOTES, THERE IS A SPECIAL REPAIR KIT CREATED AND SUPPLIED BY THE MANUFACTURER JUST TO CORRECT THIS SPECIFIC ISSUE. ALTHOUGH OUT VEHICLE HAS NOT HAD ANY COLLAPSE OR OTHER CATASTROPHIC FAILURE, SEVERAL OF THE OWNERS HAD EXPERIENCED SEVERE PROBLEMS AS A A RESULT OF THIS STRUCTURAL FLAW. THE DEFECT WAS DESCRIBED MANY TIMES AS A RESULT OF A MANUFACTURING DETAIL, WHERE TWO SINGLE PIECES OF METAL WERE LAYERED TO BUILD THE STRUT TOWER. THE SEAM BETWEEN THESE TWO LAYERS OF METAL WAS NOT PROPERLY SEALED, AND AS A RESULT, MOISTURE WAS ALLOWED TO ENTER THE SEAM AND CORROSION INSIDE THE PLATE SANDWICH BEGAN. WITH THE PROBLEM INSIDE THE METAL STRUCTURE ESSENTIALLY HIDDEN FROM VIEW, THE METAL DECAY COULD CONTINUE TO ADVANCE WITHOUT EASY DISCOVERY. THE TSB IS DATED NEARLY 2 YEARS AFTER THE LAST VEHICLE DATE, WITH WARRANTY COVERAGE ALREADY EXPIRED. THIS IS A SERIOUS STRUCTURAL AND SAFETY PROBLEM, AND CHRYSLER IS NOT OFFERING TO RECOGNIZE THE DEFECT AND FIX THIS EXCEPT AT
Suspension › Front
Filed Sep 13, 2008MN
THE STRUT TOWERS ARE CORRODING ON 1996-2000 TOWN & COUNTRY/VOYAGER/CARAVAN MINI VANS. CHRYSLER HAS ADMITTED THIS IN TSB # 23-044-02. I THINK THE PROBLEM IS MORE WIDESPREAD. ANYWAY, MY UNDERSTANDING IS THAT, IF THE STRUT TOWER FAILS DURING OPERATION, THE RESULT CAN BE DEVASTATING. THERE ARE MANY YOUNG CHILDREN RIDING IN THESE VEHICLES, SOCCER MOMS ETC. I FIND IT INCREDIBLE THAT THERE IS NOT MORE VISIBLE INFORMATION ON THIS. I AM THE ORIGINAL OWNER OF MY 1997, AND AT THE SAME PHONE AND ADDRESS AS WHEN I BOUGHT IT. I HAVE NOT BEEN NOTIFIED. I ACCIDENTALLY RAN INTO THIS WHILE RESEARCHING FOR NEW STRUTS FOR THE VEHICLE. I LOOKED AT MY VEHICLE AND SURE ENOUGH, ONE OF THE STRUT TOWERS IS FAILING. I CALLED THE DEALER, THE REMEDY IS $500 PER STRUT TOWER. IF THIS ISN'T A CLASSIC DESIGN FLAW (THAT IS POTENTIALLY LETHAL), I'M NOT SURE I COULD FIND A BETTER EXAMPLE. TWO THINGS NEED TO BE DONE. (1) INFORMATION NEEDS TO GET OUT, IT'S NOT HAPPENING. (2) CHRYSLER NEEDS TO ABSORB OR AT LEAST SHARE IN THE COST OF THE REPAIRS. I BELIEVE IF #(1) ABOVE WERE HAPPENING ADEQUATELY, # (2) WOULD HAVE ALREADY HAPPENED. WE NEED TO SET ASIDE THAT THE AUTOMAKERS ARE IN TROUBLE, AND STOP FAVORING THEM AT THE EXPENSE OF CHILDREN'S LIVES. *TR
Electrical System › Instrument Cluster/Panel
Filed Jan 18, 200880,000 milesCA
ENTIRE DASH BOARD INSTRUMENT CLUSTER DIES WITHOUT ANY NOTICE, COMES BACK ON ITS OWN AND DIES. SERIOUS SAFETY HAZARD ESPECIALLY AT NIGHT. *TR
Engine and Engine CoolingFire
Filed Dec 19, 200787,000 milesGA
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE VEHICLE HAD BEEN RUNNING FOR APPROXIMATELY TEN MINUTES WHEN THE CONTACT HEARD A LOUD NOISE. SOON AFTERWARDS, THE VEHICLE CAUGHT FIRE. THERE IS A RECALL FOR THIS FAILURE ON PLYMOUTHS WITH A DIFFERENT SIZE ENGINE. THE CURRENT MILEAGE, RECALL NUMBER, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 87,000.
Air Bags › Frontal
Filed Nov 30, 200789,946 milesNY
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 10-15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER AND THEY FILED A REPORT. THE CURRENT MILEAGE WAS 89,948 AND FAILURE MILEAGE WAS 89,946.
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ERRATICALLY. THE HOOD WAS OPENED AND GAS WAS SEEN STREAMING OUT OF THE VEHICLE. THE VEHICLE WAS TURNED OFF AND A FIRE ENSUED. THE CONTACTS ARMS WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED. DAIMLER CHRYSLER STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE, BUT NO ONE EVER ARRIVED. THE DEALER SENT A LETTER FROM THE CUSTOMER CLAIMS RESOLUTION GROUP INSTEAD, WHICH STATED THAT THE INVESTIGATION HAD BEEN COMPLETED AND THE CLAIM WAS DENIED. NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM: GASOLINE: FUEL INJECTION SYSTEM) WAS REFERENCED. THE PURCHASE DATE AND MILEAGE INFORMATION WERE UNKNOWN. UPDATED 4/7/08 *CN AURORA FIRE DEPT REPORT 04/08/08 *TR
Exterior Lighting › Headlights
Filed Feb 9, 2007MI
OVER THE COURSE OF THE LAST COUPLE YEARS I HAVE NOTICED THAT THE LENSES THAT COVER THE HEADLIGHTS ON MY 1997 PLYMOUTH GRAND VOYAGER HAVE BECOME INCREASINGLY HAZED, OR FOGGED OVER. THE HAZING HAS CAUSED THE LIGHT TO BECOME SO DIFFUSED, THAT DRIVING AT NIGHT HAS BECOME VERY DIFFICULT AT BEST. IF THE WEATHER IS BAD (RAIN, OR HEAVY SNOW) AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE PROPERLY. I HAVE SEEN A NUMBER OF OTHER PLYMOUTH VOYAGERS THAT APPEAR TO HAVE THE SAME PROBLEM. I BELIEVE THAT THE TYPE OF PLASTIC USED IN THE MANUFACTURE OF THE HEADLIGHT ASSEMBLIES WAS UNSUITABLE FOR A SAFETY PART THAT IS EXPOSED TO THE ELEMENTS AS CAR (VAN) HEADLIGHTS ARE. I WOULD HOPE THAT ACTION WILL BE TAKEN TO CORRECT THIS DEFECT SO THAT NOBODY IS INJURED OR KILLED AS A RESULT. *NM
FOR SEVERAL YEARS THE LENSES COVERING MY HEADLIGHTS ARE GETTING MORE AND MORE HAZED. THIS IS NOT DUE TO ANYTHING I HAVE DONE ON MY PART. THE HAZING HAS CAUSED THE LIGHTS TO BECOME SO DENSE THAT NIGHT DRIVING IS BECOMING EXTREMELY DANGEROUS. I AM NOW VERY CAUTION AND LIMIT MY NIGHT DRIVING WITH THIS VEHICLE. I HAVE ALSO BEGAN TO NOTICE OTHER GRAND VOYAGERS EXPERIENCING THE SAME DIFFICULTY. THIS HAZING IS NOT FROM MY OWN ABUSE THROUGH AUTOMATIC CAR WASHES OR FROM NEGLECT. IT IS A DEFECT. I HAVE TAKEN THE VEHICLE TO A REPAIR SHOP WHO TRIED TO IMPROVE THE HAZING BUT IT WAS ONLY MINIMALLY AFFECTIVE. TO HAVE THESE LENSES REPLACED WILL COST OVER $600! MY HUSBAND'S 1987 HONDA CIVIC'S LIGHTS AND LENSES ARE OUTSTANDING. I BELIEVE THIS IS A DEFECT IN THE MANUFACTURING OF THIS HEADLIGHT/LENS. *JB
Equipment › Appliance › Air Conditioner
Filed Jul 7, 200624,000 milesWV
AIR CONDITIONING SYSTEM: EVAPORATOR WAS REPLACED 3 TIMES SO FAR, FIRST TIME BEING UNDER 3 YEAR WARRANTY. SERVICE ENGINE LIGHT STAYS ON ALL THE TIME NOW, EVEN AFTER BEING DIAGNOSED WITH "NO PROBLEMS" AND BEING RESET. LATELY, THE WINDOWS WON'T GO UP AND DOWN UNTIL THE CAR IS STOPPED AND RESTARTED. SAME THING WITH THE SPEEDOMETER AND THE TACHOMETER. THEY JUST "GO DEAD". *NM
Electrical System
Filed Jun 26, 2006CA
DT*: THE CONTACT STATED SINCE THE VEHICLE WAS PURCHASED IN 2002 FROM AN INDEPENDENT DEALER, THE VEHICLE HAS BEEN HAVING ON GOING PROBLEMS WITH THE ELECTRICAL WIRING, ALTERNATOR, RADIATOR, THERMOSTAT, COOLING SYSTEM. DIAGNOSTIC TESTING IS NEEDED FOR GROSS POLLUTION. THE VEHICLE HAS FAILED UNDER FAIR WEATHER CONDITIONS THREE TIMES SINCE PURCHASE. EVENTS LEADING UP TO THE FAILURES OF THE FAN, RADIATOR AND TRANSMISSION OCCURRED WHEN VEHICLE STARTED TO RUN HOT, CAUSING TRANSMISSION TO BLOW OUT. SERVICE FOR THESE COMPONENTS WERE PERFORMED AT AN INDEPENDANT AUTO SHOP.
Steering › Column Locking › Anti-theft Device
Filed Oct 12, 200570,000 milesNJ
DT: CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. CONTACT WAS DRIVING ON A MAJOR HIGHWAY AT 45 MPH SPEED WHEN THE STEERING COLUMN LOCKED . NO WARNING AT ALL. THE CONTACT'S VEHICLE WAS MERGING OFF THE HIGHWAY TO THE RIGHT. THEN TURNED THE STEERING WHEEL TO THE RIGHT IT WAS VERY HARD TO TURN THE STEERING WHEEL. TURNED THE WHEEL TO THE LEFT, AND IT WAS VERY HARD TO TURN. THE CONTACT TURNED THE IGNITION OFF THEN BACK ON AGAIN AND IT WAS AS IF NOTHING HAPPENED. THEN, TOOK VEHICLE TO A MECHANIC, AND HE COULD NOT DUPLICATE THE PROBLEM. TOOK THE VEHICLE TO THE PLYMOUTH VOYAGER DEALER. THEY LOOKED AT IT, AND THE REPAIR COST WILL BE $900 TO FIX THE WHOLE RACK. CALLED THE CHRYSLER MANUFACTURER, AND THE CONTACT WAS TOLD THAT THEY WOULD PAY FOR HALF OF THE REPAIR COST . CONTACTED THE MANUFACTURER ON 10-11-05 AND 10-12-05.*AK
Vehicle Speed Control › Cables
Filed Sep 26, 2005140,000 milesIN
DT: THE VEHICLE SPEED CONTROL STUCK AT 45 MPH ON SEPTEMBER 2, 2005. THE CONSUMER WAS ABLE TO GET THE VEHICLE TO STOP BY TURNING THE KEY OFF. THE CONSUMER UNHOOKED THE CRUISE CONTROL CABLE, AND HE HAS NOT HAD ANY MORE PROBLEMS SINCE THIS. WHEN THE MECHANIC LOOKED AT THE VEHICLE HE FOUND THAT ONE OF THE CABLE STRANDS BROKE. THE CONSUMER IS CURRENTLY WAITING FOR THE REPLACEMENT PART. *AK
Child Seat
Filed Sep 14, 2005NY
DT: THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER TK. THE VEHICLE HAS AN INTEGRATED CAR SEAT THAT WAS BUILT IN AND THE STRAPS KEPT TIGHTENING WITH THE CHILD IN THE SEAT. THE CHILD SEAT STRAPS HAD TO BE CUT TO GET THE CHILD OUT OF THE CAR SEAT. THE DEALERSHIP AND MANUFACTURER WERE NOT CONTACTED. THIS OCCURRED ON SEPTEMBER 10, 2005.*AK
Visibility › Windshield Wiper/Washer
Filed Nov 15, 200465,000 milesNY
1997 PLYMOUTH GRAND VOYAGER WINDSHIELD WIPERS START ON THERE OWN AND SOMETIMES CEASE TO FUNTION WHEN SWITCHED ON! THE WIPER WEAR EXCESSIVELY DUE TO STARTING ON DRY GLASS. CAN BE A HAZARD IF WIPERS FAIL TO FUNTION WHEN NEEDED. *AK HAD MECHANIC CHECKED MOTOR AND WIRING AND IN FORMED THAT IT COUND BE THE BODY CONTROL MODULE BUT IT IS A DEFECT FROM THE MANUFACTURE A NEW ONE COULD RESULT IN THE SAME PROBLEM AT A COST OF OVER $500.00! CHECKED ON INTERNET AND FOUND THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR VEHICLE
Structure › Body
Filed Oct 6, 200470,000 milesAZ
VEHICLE SAFETY ISSUE (CHRYSLER TSB 23-044-02), RUST THROUGH OF UPPER STRUT TOWERS 1996-2000 CHRYSLER, DODGE, PLYMOUTH MINIVANS. COLLAPSE OF STRUT TOWER WOULD RESULT ONE OR MORE OF THE FOLLOWING: 1/ SUDDEN CHANGE OF STEERING GEOMETRY; TOTAL LOSS OF STEERING; LOCKUP OF ONE OF THE FRONT WHEELS, BLOWOUT OF ONE OF THE FRONT TIRES. THIS IS A PROBLEM WHICH CHRYSLER HAS KNOWN ABOUT FOR YEARS. THEY ONLY ISSUED A TSB ONCE MOST OF THE VEHICLES INVOLVED (96-98) WERE BEYOND THE MANUFACTURES RUST PERFORATION WARRANTY. THIS SHOULD NOT BE MERELY A "SERVICE" RECALL, BUT A "SAFETY" RECALL. THIS IS DUE TO A MANUFACTURING DEFECT WHICH FAILED TO SEAL BETWEEN COMPONENT PANELS ALLOWING MOISTURE TO PENETRATE AND CAUSE HIDDEN RUST ISSUE WHICH REVEALS ITSELF ONLY WHEN THE STRUCTURAL DAMAGE IS ALREADY DONE. THE RECOMMENDED REPAIR IS ALSO QUESTIONABLE -- UTILIZING ONLY EPOXY TO AFIX A CAP TO THE TOP OF THE STRUT. THE INNER RUST PERFORATION IS NOT CUT OUT, ONLY COVERED UP. THE TREATMENT IS PRIMARILY COSMETIC. I AM VERY CONCERNED ABOUT THIS ISSUE AND FEEL IT HAS NOT ONLY ENDANGERED LIFE, BUT DEVALUED THE VEHICLE. I HAVE PAID TO HAVE THE PROBLEM REPAIRED BUT FEEL THAT THIS SHOULD BE CHRYSLER'S RESPONSIBILITY. I WOULD APPRECIATE ANY FOLLOW UP YOU CAN DO ON MY BEHALF AND THAT OF OTHER MINIVAN OWNERS. (I'VE NO DOUBT THAT THE VAST MAJORITY ARE YET UNAWARE OF THE CONDITION OF THEIR VEHICLES.) SINCERELY KELVIN IRONSIDE MESA AZ. *AK
Structure › Body › DoorCrash1 killed
Filed Sep 21, 200490,494 milesCA
DRIVERS AIRBAG DID NOT DEPLOY. *TS THE VEHICLE WAS HIT IN THE LEFT PASSENGER SLIDE DOOR. THE PASSENGER BY THE LEFT SLIDING DOOR WAS KILLED. THE ACCIDENT OCCURRED ON 10/15/04. *SC
Seat Belts › Integrated Child Seat
Filed Sep 14, 200466,000 milesWI
INTEGRATED CHILD SEAT FAILED. *AK THE CONSUMER STATED A RECALL HAD BEEN ISSUED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER THEY AGREED TO PAY A PORTION OF THE REPAIR, BUT LATER THEY RESCINDED THE OFFER. *JB
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed Sep 14, 2004UT
PURCHASED VEHICLE USED A YEAR AGO, AFTER 1 FUEL FILL UP SERVICE ENGINE LIGHT CAME ON AND SMELLED FUEL STRONGLY IN THE BACK. NOTICED RAW FUEL LEAKING ONTO THE LEFT REAR TIRE& WHEEL WELL. TOOK TO DEALER FOR TESTS, THEY FOUND LEAKS FROM LDP TO THE TANK AT A RUBBER ELBOW WITH A RAW FUEL LEAK AT THE CONNECTION BETWEEN THE FILLER NECK AND ROLLOVER VALVE. TOLD WE NEED FUEL TANK REPLACED TO FIX THE PROBLEM COSTING MORE THAN $700!
Seat Belts › Integrated Child Seat
Filed Sep 14, 2004WI
THE INTEGRATED CHILD SAFETY SEATS ARE FAULTY. *MR RECALL# 97I001000. *SC *JB
Electrical System › Wiring
Filed Sep 10, 200465,000 milesCA
SEVERE ELECTRICAL PROBLEM. WIPERS COME ON BY THEMSELVES, HEADLIGHTS STAY ON, DASHBOARD LIGHTS GO ON AND OFF WHILE DRIVING. VEHICLE OVERHEATS, A/C STOPS WORKING. THIS HAS BEEN THE ABSOLUTE WORST VEHICLE EVER OWNED. IT COST TOO MUCH TO KEEP REPAIRING, PLEASE ADVISE ON THE ELECTRICAL PROBLEM POSSIBILITIES. THANKS. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 22, 200482,000 milesNC
VIN #P4GP44R9VR169548 '97 PLYMOUTH GRAND VOYAGER THIS VEHICLE HAS BEEN TO BOTH D & E DODGE IN WILMINGTON, NC AND TO NATIONAL DODGE IN JACKSONVILLE, NC FOR REPAIRS TO THE BRAKES, AND THE BRAKES STILL DO NOT WORK. THE BRAKE SYSTEM FLUID, DRUMS, ROTARS, MASTER CYLINDER - EVERYTHING SEEMS TO BE OK, THEY SAY, WHEN WE PICK IT UP, BUT, WHEN YOU APPLY THE BRAKES, BRAKES ARE "SPONGY" AND SOMETIMES THERE ARE NO BRAKES AT ALL. IT SEEMS PRETTY FAIR FOR A SHORT PERIOD OF TIME AND THEN BECOMES INCREASINGLY WORSE. THIS HAS BEEN APPEARING FOR APPROXIMATELY ONE YEAR. PLEASE RECOMMEND SOMEONE IN THE CHRYSLER ORGANIZATION THAT CAN FIX THE BRAKES ON THIS VEHICLE. IT IS VERY DANGEROUS, AND WE ARE TIRED OF THIS PROBLEM. I AM AFRAID MY FAMILY IS GOING TO BE KILLED AND PERHAPS KILL SOMEONE ELSE, TOO. THE CAR HAS AN EXTENDED WARRANTY PURCHASED AT THE TIME THE CAR WAS RESOLD TO US, WHICH THE DEALERSHIPS SAY DOES NOT COVER THE BRAKE SYSTEM. HOWEVER, IT DOES COVER AT LEAST SOME PART OF THE BRAKE SYSTEM. THE THING IS, WE HAVE PAID OUT MONEY FOR ITS REPAIR AND HAVE HAD TO DO WITHOUT THE CAR FOR DAYS AT A TIME AND STILL HAVE A BRAKING SYSTEM THAT IS NOT WORKING PROPERLY. THERE IS SOMETHING GOING ON THAT IS DEFINITELY A "SAFETY-RELATED DEFECT" THAT NO ONE CAN FIND AS YET. *JB
Visibility › Power Window Devices and Controls
Filed Aug 15, 2004KY
STARTED WHEN I WOULD TAKE OFF IN FIRST GEAR, IT WOULD VIBRATE REALLY HARD, LIKE A MANUAL TRANSMITION DOES WHEN IT NEEDS TO DOWN SHIFT. THEN I WAS ALMOST IN A COLLISION, WHEN I WAS STOPPED ON THE SIDE OF A HILL, AND WENT TO PULL OVER, AND TO MY SURPRISE I ROLLED BACKWARDS, AS IF IN NUTRAL. MY TRASMISSION WAS GONE. AFTER A VERY LARGE TOW BILL, AND 1500 REBUILT TRANSMISSION, MY DIM LIGHTS ONLY WORK WHEN THEY WANT TO, THE PASSENGER WINDOW IS TO THE POINT WHERE IT ALMOST WONT GO UP.....THERE'S ALMOST TOO MUCH MORE TO GO ON. *JB
Electrical System › 12v/24v/48v Battery
Filed Apr 15, 200485,411 milesOH
IF THE VAN GOES THROUGH A PUDDLE IN THE ROAD AIR CONDITIONER COMPRESSOR BELT SLIDES OFF ENGINE. WHEN THIS OCCURS VFEHICLE LOSES POWER STEERING AND STALLS BECAUSE THE BATTERY IS DRAINED. *AK
Air Bags
Filed Mar 11, 2004GA
AIRBAG LIGHT STAYS ON WHILE DRIVING MOST OF THE TIME. HORN AND CRUISE CONTROL HAS STOPPED WORKING COMPLETELY.*AK
Suspension › Front › Shock Absorber
Filed Mar 11, 200480,000 milesWI
RUSTED OUT STRUT TOWER. *AK
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 21, 2004125,000 milesMD
VEHICLE HAS BROKEN SERPENTINE BELT 11 TIMES SINCE PURCHASED IN AUGUST 1997. VEHICLE LOOSES POWER STEERING AND ALTERNATOR WHEN THIS HAPPENS. BRACKETS, PULLEYS, TENSIONERS AND BELTS HAVE ALL BEEN REPLACED AGAIN AND AGAIN BUT PROBLEM WORSENS. LAST BELT LASTED ONLY 2 MONTHS AND 1500 MILES. *JB
Steering › Linkages › Tie Rod Assembly
Filed Feb 8, 200497,000 milesWI
1997 PLYMOUTH GRAND VOYAGER TIE ROD END FAILURE. THE TIE ROD END BALL JOINT SEPERATED. THIS WAS A "LIFETIME" LUBRICATED PART WITH NO GREASE FITTING. THERE WAS NO GREASE LEFT IN THE BALL JOINT, RUST AND CORROSION APPEARS TO HAVE CONTRIBUTED TO THE FAILURE. THESE JOINTS ARE OF POOR DESIGN AND SHOULD NOT FAIL TO THE POINT OF COMPLETE LOSS OF STEERING CONTROL.. HAPPENED WHILE PARKING THE VEHICLE, IF IT HAD SEPARATED ON THE HIGHWAY AT SPEED COULD HAVE BEEN A SERIOUS ACCIDENT.*AK
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 3, 200473,868 milesPA
THE SERPENTINE BELT FALLS OFF AND THE VEHICLE MUST BE TOWED. THIS IS EVEN AFTER WE PAID TO HAVE A BRACKET INSTALLED & TENSIONER PER TSB TO PREVENT THIS FROM REOCCURRING. THIS IS THE SECOND TIME THE BELT HAS FALLEN OFF. CHRYSLER SHOULD NOT PROVIDE A PRODUCT IN WHICH THE VEHICLE MUST BE TOWED DUE TO A DESIGN DEFECT. CHRYSLER SHOULD NOT PROVIDE A SERVICE WHICH WOULD LEAD THE CONSUMER TO BELIEVE THAT THE DESIGN DEFECT IS REMEDIED. ( IS THIS NOT FRAUD?) ALSO, THIS FAILURE MODE CAUSES A SITUATION IN WHICH THE VEHICLE MUST BE TOWED - HOW IS THIS NOT A SAFETY ISSUE?*AK
Engine and Engine Cooling
Filed Jan 15, 200466,500 milesNY
REAR HEAD GASKET ON 3.3 LITER V6 LEAKING COOLANT. CHRYSLER HEADQUARTERS REPRESENTATIVE SAID FAILURE OCCURRED BEYOND WARANTY(DESPITE GIVING 70000 MILE WARRANTY ON NEW CARS). THESE 66500 MILES MOSTLY HIGHWAY.
Air Bags
Filed Jan 15, 2004CA
AIR BAG LIGHT COMES ON AND DOES NOT GO OUT. CURISE CONTROL DOES NOT WORK. HORN DOES NOT WORK. THE DEALERSHIP HERE IN BAKERSFIELD WILL NOT COOPERATE AND SAYS MY CAR IS NOT BEING RECALLED. WILL CHARGE ME OVER $90 TO JUST LOOK AT THE CAR. HAVE CALLED THEM MANY TIMES AND IS HARD TO GET VEHICLE IN. I PURCHASED THE VEHICLE THERE. WILL HAVE THE REPAIRS DONE ELSEWHERE. CHRYSLER IS NOT COOPERATING AT ALL. WILL NEVER RECOMMEND THIS AUTO TO ANYONE. CHRYSLER DOES NOT STAND BEHIND THEIR PRODUCTS.
Air Bags
Filed Jan 15, 200475,000 milesNY
THE SEEMS TO HAVE A LOT OF PROBLEM SHIFTING TO A LOWER GEAR WHEN ON THE ROAD. OFTEN WE CAN FEEL A JITTER WHEN THE CAR IS IN MOTION AND SHIFTING THE GEAR. THE AIR BAG LIGHT COMES ON OFTEN FOR NO REASON. CHECK ENGINE LIGHT COMES ON AND STAYS ON FOR A FEW HOURS AND GOES AWAY.
Engine and Engine Cooling
Filed Jan 15, 2004101,000 milesMD
CHECK ENGINE LIGHT FAIL TO COME ON. THIS IN TURN CAUSE THE FUEL PUMP TO START FAILING,WHICH IN TURN CAUSE ONE OF THE HEADS TO HAVE A MIS-FIRE. THIS HAS CAUSE ME TO FAIL MARYLAND EMISSIONS CAUSE THEY HOOK YOUR VEHICLE UP TO A COMPUTER. BREAK DOWN OF REPAIRS BELOW FROM THE CHRYSLER DEALER THAT CALLS IT A FIVE STAR DEALER !!! FUEL PUMP = $600.00 CHECK ENGINE LIGHT ( WIRING ) = $350.00 NEW HEAD ONE SIDE = $1,100.00 THIS IS FROM A MAN WHO CHANGES THE OIL EVERY 2,500 MILES AND TAKES GREAT CARE OF THE VEHICLE MY VW HAS 250,000 MILES AND STILL RUNS GREAT. I CALLED CHRYSLER BUT THEY SAID IT MY PROBLEM.
Power Train
Filed Jan 15, 2004132,000 milesNC
I HAVE PROBLEMS WITH MY WIPERS GOING ON AND RIGHT BACK OFF SINCE THE MONTH I BOUGHT THIS VEHICLE IN 2000 . I CANT GET IT FIXED BECAUSE NOONE KNOWS WHY IT DOES IT . JUST THIS WEEK I HAD MY FAN RELAY MODULE REPLACED , ONLY TO LEARN MY TRANSMISSION IS NOW NOT WORKNIG IT STOPS AT 3RD GEAR ONLY TO DROP TO 1 GEAR . WHILE TRYING TO GET THAT FIXXED THEY TOLD ME MY WATER PUMP IS LEAKING (WHICH IS OK AND EXPECTED OF MOST VEHICLES , ) I HAVE HAD TO HAVE MY DASH LIGHT COMPUTER RESET BECAUSE ALL MY AC DFROST AND WIPER LIGHTS WERE BLINKING CONTINUOUSLY. I DONT KNOW WHAT TO DO THIS IS ONLY A 97 MODEL AND I HAVENT EVEN MADE MY FINAL PAYMENT BUT NOW I HAVE ALL THESE EXPENSIVE REPAIRS. I HAVE HAD I TICK IN MY MOTOR THAT RATTLES ON ACCELERATIN FOREVER AND CHANGE MY OIL EVERY 3 TO 4000 MILES LIKE I SHOULD . I ALSO HAVE THE WINNING IN THE STEERING THE THUMP EVERY SO OFTEN BUT CANT TELL WHERE THAT IS COMING FROM NOT TO MENTION MY A/C COMPRESSOR RATTLES. MY BELT ON MY TENSIONER PULLY FLU AFF ABOUT 6 MONTHS AGO GOING DOWN THE ROAD I HAD TO PUT A NEW PUKKY PLUS BOTH NEW BELTS ON . AND THEY SQUEEK LIKE CRAZY . I DONT THINK THESE ARE NORMAL PROBLEMS CAN YOU HELP IT IS GETTING TO COSTLY >??????
Visibility › Windshield Wiper/Washer
Filed Jan 6, 200467,000 milesFL
WINDSHIELD WIPERS GO ON AND OFF AT RANDOM. IT CAN BE ONE TIME OR SEVERAL TIMES. IT IS VERY INCONVENIENT. THIS HAS BEEN GOING ON SINCE WE PURCHASED THE USED VEHICLE IN 2000.*AK
Air Bags › Frontal
Filed Dec 5, 2003160,000 milesSC
WHILE DRIVING AT 15 MPH AND WITHOUT ANY WARNING PASSENGER'S AIR BAG DEPLOYED.*AK
LETTER REGARDING FACTORY INFERIOR HEADLIGHTS ON 1997 PLYMOUTH GRAND VOYAGER.*MR (NAR) *CB THE CONSUMER STATED THE LENSES CONTAINED A HAZE AND DID NOT GIVE OFF ENOUGH LIGHT FOR NIGHT TRAVEL. *JB
Complaints 1-50 of 261, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 7, 2002. Source: NHTSA Office of Defects Investigation.