1999 Plymouth Grand Voyager

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Defect. CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.

Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.

Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.

Remedy. ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.

SERPENTINE BELT HAS JUMPED OFF TENSIONER 4 TIMES IN PAST 3 WEEKS UNDER 2/WET AND 2/ DRY CONDITIONS. REPLACE TENSIONR AND PULLY AND BELT

THE REAR BRAKE LINE RUSTED THRU, CAUSING FAILURE IN BRAKING.

FEDERAL SUPER STEEL TIRE 657, ON THE RIGHT REAR, BLEW OUT AT 70 MILES AN HOUR ON THE INTERSTATE, TREAD CAME APART, CAUSING THE VAN TO SPIN AROUND TWICE, INTO THE MEDIAN BACKWARDS, AND SMASHED INTO THE GUARDWIRE AND SUPPORT POST. BROKE THE REAR BUMPER, CRUSHED IN THE TAILGATE, BROKE A TAIL LIGHT AND CRUSHED THE METAL BELOW BOTH TAIL LIGHTS. MY WIFE AND DAUGHTER WERE IN THE CAR AT THE TIME. TIRE HAD 30,000 MILES ON IT, ROTATED AS REQUIRED AND AIR PRESSURE CHECKED ON ALL 4 TIRES IN THE MORNING OF THE DAY OF THE ACCIDENT. TIRE HAD ONLY BEEN ON THE CAR A YEAR, BUT DATE OF MANUFACTURE WAS 08 2004. BLACKS TIRE SOLD AND INSTALLED THE TIRE, WOULDN'T DO CRAP ABOUT IT, CHARGED ALMOST FULL PRICE (PRO RATED, THEY CLAIM), AND TIRE MANUFACTURER WON'T EVEN COMMENT OR DO ANYTHING ABOUT IT.

THE VEHICLE CAUGHT FIRE WHEN I WAS ABOUT TO LEAVE MY HOUSE, I HAD STARTED IT AND THEN WAS ABOUT TO PUT IT IN GEAR WHEN IT EXPLODED, I HAD TO JUMP OUT THE PASSENGER SIDE AND THEN THERE WAS ANOTHER EXPLOSION FOLLOWED BY ANOTHER.

I'VE PURCHASED A 1999 GRAND VOYAGER AND NOTICED THAT THE DRIVER SIDE STRUT TOWER WAS ROTTING OUT AND THE PASSENGER SIDE WAS STARTING TO RUST AS WELL , BUT NOT TO THE DEGREE AS THE DRIVERS SIDE.. I LOOKED UP AND FOUND NO RECALL THIS SITUATION, BUT WAS INFORMED THAT CHRYSLER ,PLYMOUTH , DODGE , KNEW ABOUT THIS SINCE 1996 BUT DID NOTHING TO CORRECT IT UNTIL 2001. I ENJOY MY VEHICLE BUT THE REPAIRS FOR THIS PROBLEM ARE A BIT TOO MUCH FOR ME AT THIS TIME DUE TO MY DISABILITY ,AND THE FACT THAT I AM ON A VERY LIMITED INCOME. IS THERE ANY ONE THAT CAN ASSIST ME IN GETTING MY VEHICLE REPAIR? *TR

THERE WAS A RECALL ON THIS VEHICLE. I TOOK IT TO A LOCAL DEALER TO BE FIXED. HAD CLASSIC "NO AIRBAG, NO HORN, NO CRUISE" SYMPTOMS. DEALER REPLACED AIRBAG CLOCKSPRING, BUT DID NOT FIX THE PROBLEM OF "NO AIRBAG". THE DEALER'S STANCE IS "WE DON'T TROUBLESHOOT, WE ONLY REPLACED THE PART." THEY LET THE VEHICLE LEAVE THEIR SERVICE DEPARTMENT IN AN UNSAFE CONDITION WITHOUT NOTIFYING THE CUSTOMER OF AN ISSUE, WHICH WAS ONLY DISCOVERED AFTER THE VEHICLE WAS PICKED UP. DEALER REFUSES TO REPLACE CLOCKSPRING, AND INSISTS ON A DIAGNOSTIC FEE TO TROUBLESHOOT AN ISSUE THAT I HAVE ALREADY DIAGNOSED MYSELF. I ENDED UP HAVING TO OBTAIN A REPLACEMENT CLOCKSPRING ON MY OWN, AND FIT IT TO THE VEHICLE. THE AIRBAG, HORN, AND CRUISE CONTROL NOW WORK ON THE VEHICLE. CHRYSLER REFUSES TO DO ANYTHING ABOUT IT. *TR

WHILE DRIVING ALONG AT APPROXIMATELY 65 MPH THE GAS GAUGE SUDDENLY WENT FROM 1/4 TO ZERO. IN ADDITION THE TACHOMETER WENT TO ZERO , THE TEMP GAUGE WENT TO THE OFF GAUGE AND THE SPEEDOMETER WENT TO 120 AND STAYED THERE. THE ABS LIGHT ALSO CAME ON AND STAYED THERE. THIS IS A MAJOR SAFETY DEFECT AND MY RESEARCH REVEALS THAT IT IS A KNOWN PROBLEM AND DUE TO POOR COLD SOLDER JOINTS ON THE INSTRUMENT CLUSTER CIRCUIT BOARD. MULTIPLE VEHICLE OWNERS HAVE REPORTED THIS PROBLEM AND MANY PEOPLE HAVE PAID FOR REPAIRS THAT THEY SHOULD NOT HAVE HAD TO PAY FOR BECAUSE OF A DEFECTIVE PRINTED CIRCUIT BOARD PROBLEM. IF THE PROBLEM HAS BEEN IN EXISTENCE SINCE PRODUCTION IT SEEMS REASONABLE THAT THE PROBLEM SHOULD BE FIXED AT NO COST TO THE VEHICLE OWNER. NOT KNOWING VEHICLE SPEED, FUEL LEVEL, ENGINE TEMP IS A MAJOR HAZARD AND AN ACCIDENT WAITING TO HAPPEN. *TR

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THERE WAS A LEAK FROM THE FUEL RAILS, CAUSING FUEL TO LEAK ONTO OUT OF THE VEHICLE AND ONTO THE GROUND. THE DEALER AND THE MANUFACTURER WERE CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 284,000.

SERPENTINE BELT HAS JUMPED OFF TENSIONER 5 TIMES IN THE PAST 3 MONTHS, ALL UNDER WET CONDITIONS. REPLACED POWER STEERING PUMP, TENSIONER (2X), PULLEY, AND BELT. *KB

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 25 MPH, THE POWER STEERING BECAME INOPERATIVE AND SMOKE WAS COMING FROM UNDER THE HOOD AND UNDER THE VEHICLE. THE VEHICLE WAS TOWED BY THE COUNTY AND DEEMED AS DESTROYED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 199,000.

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING THE CONTACT STATED THAT A LOUD RATTLING NOISE WAS ON THE FRONT PASSENGER AND DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE STRUT TOWER WAS COVERED WITH RUST. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 08/31/11 *BF UPDATED 12/105/11

AIR BAG LIGHT STAYS ON AND HAS SINCE FIRST PURCHASED, HORN HAS NOT WORKED FOR ABOUT 8 MONTHS, CRUISE CONTROL QUIT WORKING 3 MONTHS AGO. READING OTHER COMPLAINTS IT APPEARS THERE WAS A RECALL STATING THE PROBLEM IS WITH THE COLUMN CLOCK SPRING. IF I COULD RECEIVE A RECALL FOR THE MANUFACTURER TO JUST PROVIDE A REPLACEMENT COLUMN CLOCK SPRING MY NEPHEW WOULD PLACE IT ON THE VAN.

VAN WAS BOUGHT PRIVATELY IN SUMMER OF 2008. DURING THE FIRST ROAD TRIP WITH THE VOYAGER, THE TRANSMISSION WENT AND WAS REPLACED WITH A REBUILD TRANSMISSION. IN SEPTEMBER OF THAT SAME YEAR, FUEL PUMP AND BATTERY HAD TO BE REPLACED. TWO MONTHS LATER, HEAD GASKET BLEW, WAS REPAIRED BUT DAMAGE TO ENGINE WAS UNKNOWN. IN WINTER OF 2008, REPEATED PROBLEMS WITH OIL & BRAKE FLUID LEAKING OUT FROM CALIPERS. BRAKES ALWAYS NEEDED SOME TYPE OF WORK: PADS, DRUMS, BEARINGS, CALIPERS. IN 2009, WATER PUMP HAD TO BE REPLACED, YET VAN STILL FELT HOTTER THEN WHAT IT READ. EXHAUST STARTED COMING THROUGH THE PASSENGER SIDE VENTS .IT WAS REPAIRED, BUT STARTED AGAIN. FOUND HOSES GETTING HOLES BURNT THROUGH, AND NEEDED TO BE REPAIRED. IN 2010, REPLACED HEADLIGHTS, BUT NIGHT TIME ILLUMINATION WAS STILL POOR, EVEN WITH HIGH BEAMS ON. BATTERY NEEDED TO BE JUMP STARTED MORE & MORE, AND AN EXCESSIVE AMOUNT OF BATTERY ACID HAD TO BE REMOVED FROM A TERMINAL. THE BATTERY ACTUALLY LOOKED LIKE IT HAD BEEN BURNT. MORE LEAKS FOUND CAUSED BY HOLES THROUGH HOSES. YET AGAIN, THE WATER PUMP HAD TO BE REPLACED IN JULY. THEN IN OCTOBER 2010, THINGS GOT VERY SCARY, THE SERPENTINE BELT FELL OFF FOR THE FIRST TIME WHILE DRIVING ABOUT 10KM, WHILE TURNING UP INTO THE DRIVEWAY. I COULDN'T COMPLETE THE TURN DUE TO THE LOSS OF POWER STEERING AND WAS ALMOST HIT HEAD ON BY ONCOMING TRAFFIC. THE BELT WAS PUT BACK ON. 2 DAYS LATER THE BELT FELL OFF AGAIN, & AGAIN. MECHANIC REPLACED BELT AND PARTS, DROVE AROUND LIKE CRAZY & THOUGH

SERPENTINE BELT ON 1999 PLYMOUTH GRAND VOYAGER 3.8L HAS "JUMPED" OFF 4 TIMES IN THE LAST YEAR. USUALLY HAPPENS UNDER WET CONDITIONS. CAR HAS HAD TO BE TOWED MULTIPLE TIMES. REPAIRS ATTEMPTED INCLUDE REPLACING TENSIONER, BELT AND SIMPLE REASSEMBLING. *TR

WHILE DRIVING OUR 1999 PLYMOUTH GRAND VOYAGER DURING A RAIN STORM THE VEHICLE LOST POWER STEERING AND BEGAN TO OVERHEAT. THE CAUSE WAS FOUND TO BE THAT THE SERPENTINE BELT HAD SLIPPED OFF OF THE PULLEY. BELT WAS REPLACED AND VEHICLE WAS DRIVEN HOME. THIS IS NOT THE FIRST OCCURRENCE OF THIS FAILURE. *TR

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING LIGHT BRIEFLY ILLUMINATED ON THE INSTRUMENT PANEL AND CONTINUED TO DO SO INTERMITTENTLY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID 04V480000 (AIR BAGS). THE DEALER DID NOT REPAIR THE VEHICLE SINCE THE WARRANTY WAS NO LONGER VALID. THE FAILURE CONTINUED TO OCCUR. THE AIR BAG SERVICE LIGHT REMAINED ILLUMINATED AT ALL TIMES. THE CONTACT ALSO STATED THAT THE HORN WOULD NOT FUNCTION. WHEN SHE WAS INVOLVED IN A CRASH THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.

1999 PLYMOUTH GRAND VOYAGER EXPRESSO DASH PANEL HAS FLAT LINED AND ALL SERVICE LIGHTS REMAIN ON. TACH, SPEEDOMETER, FUEL, TEMP, REAR WIPER, AND MILEAGE NO LONGER WORK. VEHICLE SOMETIMES WON'T START. *TR

LEFT SIDE STRUT TOWER RUSTED THROUGH ON 1999 PLYMOUTH VOYAGER, I NOTICED THIS AFTER WE HAD BOUGHT IT IN 2005 AND WAS TOLD THAT IT WOULD NOT BE COVERED FROM CHRYSLER, FOUND OUT THAT I WAS NOT THE ONLY ONE THIS HAD HAPPENED TOO, CHRYSLER MADE THE MISTAKE AND THEY SHOULD STAND BEHIND IT, I WAS GETTING MAINTENANCE WHEN IT FELL APART, LUCKY IT DIDN'T HAPPEN ON THE HIGHWAY. *TR

RUSTING OF STRUT TOWERS ON 1999 PLYMOUTH GRAND VOYAGER. *TR

SERPENTINE BELT FELL OFF AFTER DRIVING THROUGH LARGE HIDDEN PUDDLE. LOST POWER STEERING AND HAD CLOSE CALL NEGOTIATING AROUND IMMEDIATE CURVE AHEAD. INSTALLED AFTERMARKET GATES KIT DESIGNED TO PREVENT BELT SLIPPING OFF. *TR

TOTAL BRAKE FAILURE WHILE OPERATING VEHICLE 1999 GRAND VOYAGER I DID RESEARCH AND IT SEEMS THAT THIS QUITE COMMON. *TR

THE STRUT TOWER ON MY '99 PLYMOUTH GRAND VOYAGER HAS RUSTED OUT ON THE DRIVERS SIDE. MY DEALER HAS INFORMED ME THAT IT IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED RIGHT AWAY. WHEN LOOKING ON-LINE AT THIS PROBLEM, MANY OTHER PEOPLE HAVE THE SAME ISSUE. IT SEEMS THAT THEY SHOULD HAVE A RECALL, OR FIX THE PROBLEM. *TR

TL*THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE SERPENTINE BELT WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AGAIN FOR THE SAME FAILURE. CURRENTLY, THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 152,000 AND CURRENT MILEAGE WAS 155,000.

STEEL HYDRAULIC BRAKE LINE TO REAR BRAKES RUPTURED WHILE DRIVING (BRAKING), RESULTING IN COMPLETE LOSS OF BRAKE FLUID AND BRAKING ABILITY. INSPECTION SHOWED BRAKE LINE WAS CORRODED THROUGH. RUPTURE WAS LOCATED IN SOLID TUBING UNDER VEHICLE, BELOW DRIVER'S SEAT, WHERE THE BRAKE LINE TURNED AND HEADED TOWARDS REAR OF VEHICLE. VEHICLE WAS SAFELY BROUGHT TO A STOP USING PARKING BRAKE. CHRYSLER DEALER SERVICE DEPARTMENT REPLACED 4 REAR BRAKE LINES, 2 FLEX LINES, BOOSTER AND MASTER CYLINDER. THE CORRODED TUBING WAS REPLACED WITH FLEXIBLE STEEL WRAPPED LINES. FROM THE INVOICE THE PARTS REPLACED WERE: ITEM DESCRIPTION (FOLLOWED BY FP NUMBER) MASTER CYL 5039003 (4683264); BOOSTER 5100002 (4797614); LINE TAND 5062001 (4683291); TUBE JUNC 5062001 (4683696); TUBE JUNC 5062001 (4683697); BRACKET B 5057002 (4683441); FLUID BRA 1081006 (4318080-AB); LINE VALV 5062001 (4683320); LINE VALV 5062001 (4683321); LOCK BRAK 5057002 (2208893, QUANTITY 2). TOTAL CHARGE FOR PARTS, LABOR, TAX = $1,547.31. *TR

SAFETY HAZARD!!! SERPENTINE BELT COMES REPEATEDLY OFF OF OUR 1999 PLYMOUTH GRAND VOYAGER... WHEN DRIVING IN RAIN, SNOW OR STANDING WATER. THIS RESULTS IN THE LOSS OF STEERING, ENGINE COOLING AND ELECTRICAL CHARGING. IN RESEARCHING THIS PROBLEM, IT TURNS OUT THAT THIS IS A KNOWN DEFECT. IT IS VERY POSSIBLE THIS HAS RESULTED IN PREVIOUS INJURIES OR DEATHS, BUT THAT THIS WAS NOT KNOWN BECAUSE AFTER CRASHES HAVE OCCURRED, IT WOULD NOT BE KNOWN THAT THE BELT HAD SLIPPED OFF OF THE PULLEYS PRIOR TO THE CRASHES OCCURRING. TURNS OUT THIS IS SUCH A COMMON PROBLEM THAT 2 COMPANIES HAVE ACTUALLY PRODUCED KITS TO FIX THE PROBLEM, GATES AND GOODYEAR. THE GATES PART # IS 38342K, AND IT IS FOR 1996-2000 CHRYSLER MINI-VANS WITH 3.0 LITER ENGINES. THE WEBSIGHT HTTP://WWW.DODGEFORUM.COM/ARCHIVE/THREADS/SERPENTINE-BELT-591826-1.HTML SHOWS SEVERAL EXAMPLES OF OWNERS THAT HAVE EXPERIENCED THIS SAME ISSUE. THERE ARE VARIOUS SIGHTS THROUGHOUT THE INTERNET THAT DESCRIBE THIS SIMILAR SITUATION. WHEN SOMEONE DRIVES THROUGH EVEN A SMALL PUDDLE OR A SMALL SNOWDRIFT, THE SERPENTINE BELT IS HIGHLY PRONE TO SLIP OFF... CAUSING THE LACK OF STEERING. SINCE MANY OF THESE VANS ARE OWNED BY PEOPLE LIKE MY FAMILY, WHO HAVE SMALL CHILDREN WHO COULD EITHER BE INJURED OR KILLED BY SUCH INSTANCES... I BELIEVE IT IS HIGHLY IMPORTANT CHRYSLER ORDER A SAFETY DRIVEN RECALL ON THESE VEHICLES TO INSTALL THE GATES OR GOODYEAR FIX KITS. *TR

SERPENTINE BELT HAS REPEATEDLY FALLEN OFF OF OUR 1999 PLYMOUTH GRAND VOYAGER. THIS CONDITION HAS OCCURRED DRIVING THROUGH VERY SMALL STANDING WATER AND/OR A SNOW DRIFT. THE BELT HAS COME OFF 5 TIMES IN THE LAST 6 MONTHS, CAUSING THE LOSS OF CONTROL AND LOSS OF POWER STEERING, ALTERNATOR DRIVE AND COOLING SYSTEM. THIS HAS LEFT MY WIFE AND 3 SMALL CHILDREN STRANDED SEVERAL TIMES. UPON RESEARCHING THIS PROBLEM, THIS IS A KNOWN DESIGN FLAW WITH THE VAN. IN FACT, THERE ARE SEVERAL WEB SIGHTS THAT I FOUND WHERE DOZENS OF OWNERS HAVE COMPLAINED ABOUT THE SAME PROBLEM. BOTH GATES AND GOODYEAR HAVE EVEN DESIGNED KITS TO PREVENT THE PROBLEM FROM RECURRING, THAT IS HOW COMMON THIS PROBLEM IS. THIS IS NOT ONLY A MAJOR DESIGN FLAW, BUT IT IS POTENTIALLY A HUGE SAFETY HAZARD, AS ALL POWER ACCESSORIES DRIVEN BY THE SERPENTINE BELT INCLUDING THE POWER STEERING - POTENTIALLY RESULTING IN LOSS OF CONTROL, COOLING - POTENTIALLY CAUSING A FIRE, AND THE ALTERNATOR - RESULTING IN THE EVENTUAL DRAIN OF THE ELECTRIC POWER. CHRYSLER HAS A TECHNICAL SERVICE BULLETIN ON THE ISSUE, AND EVEN HAS A FIX, BUT IN REVIEWING THE WEB SIGHTS THE CHRYSLER FIX DOES NOT WORK. ONLY THE GATES AND GOODYEAR FIXES WORK. CHRYSLER SHOULD BE FORCED TO RECALL THESE VEHICLES AND PUT THE GATES AND GOODYEAR KITS ON THESE PRODUCTS IN THE NAME OF SAFETY, BEFORE SOMEONE IS KILLED AS A RESULT OF LOSING THERE STEERING. *TR

METAL FATIGUE-8 INCH CRACK HAS BEEN FOUND BY ME ON THE DRIVERS SIDE WHERE THE MCPHERSON STRUT IS CONNECTED TO THE BODY FENDER MOUNTING AREA. I HAVE NEVER SEEN ANYTHING LIKE THIS. CAR HAS NEVER BEEN IN A FRONT ACCIDENT AND IS GARAGE KEPT. I HAVE BEEN THE SOLE OWNER OF THE VEHICLE. IF THIS CRACK CONTINUES THIS CAR WILL NO LONGER FUNCTION AND HAVE TO BE JUNKED. I BELIEVE THIS IS A CHRYSLER MANUFACTURING DEFECT. CHRYSLER SHOULD BE COMPLETELY RESPONSIBLE FOR ITS REPAIR OR ALTERNATE SOLUTION PROVIDED TO ME. *TR

LIKE THOUSANDS OF OTHERS MY INSTRUMENT CLUSTER WENT DEAD AND IS DEAD. *TR

THE PAINT IS PEELING OFF OF MY VAN. IT HAS HUGE BUBBLES ALSO. *TR

TL*THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE SERPENTINE BELT CONTINUES TO DETACH AND HAS BEEN REPLACED SEVEN TIMES. THE DEALER STATED THAT THERE IS A NEW KIT FOR THIS COMPONENT, HOWEVER, THE CONTACT DOES NOT KNOW IF HER VEHICLE IS UNDER RECALL. THE FAILURE CAUSES COOLANT NOT TO CIRCULATE, CAUSING THE ENGINE TO OVERHEAT, AND STEERING DIFFICULTY. THE CURRENT AND FAILURE MILEAGES WERE 205,374. THE CONSUMER PROVIDED INFORMATION FROM NAPA REGARDING THE SERPENTINE BELTS AND A REPAIR INVOICE. UPDATED 09/05/07 *TR

I HAVE A 1999 PLYMOUTH GRAND VOYAGER. I HAVE HAD TO REPLACE THE PULLEY 2 TIMES IN THE LAST 2 YEARS AND IT IS GIVING OUT AGAIN. I KNOW 2 OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM THEREFORE THEY HAVE GOTTEN RID OF THEIR VEHICLES. I WOULD LIKE TO KNOW IF THERE HAVE BEEN OTHER COMPLAINTS ABOUT THE PULLEY. I HAVE BROKEN DOWN 3 TIMES DUE TO THE PULLEY TEARING THE SERPENTINE BELT. AN ACCIDENT ALMOST OCCURRED THE LAST TIME BECAUSE WHEN THE BELT BREAKS THE STEERING GOES OUT. *NM

DT*: THE CONTACT STATED THE PLASTIC HEADLIGHT COVER BECAME GRAYISH THROUGH TIME. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION. THE DEALERSHIP DETERMINED THE COVERS NEEDED TO BE REPLACED. UPDATED 10/20/2006 - *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER PANEL GAUGES FAILED TO ILLUMINATE. ADDITIONALLY, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED IF THE HIGH BEAM WAS ENGAGED. ALSO, THE VEHICLE STALLED AND OPERATED AT A REDUCED SPEED. THE VEHICLE WAS EXPOSED TO HURRICANE WEATHER PRIOR TO THE ONSET OF THESE PROBLEMS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, WHO PERFORMED A DIAGNOSTIC TEST WHICH PRODUCED NO FAILURE CODES. THE MANUFACTURER WAS NOT CONTACTED.

STRUT TOWER CORROSION - 1999 PLYMOUTH GRAND VOYAGER. STRUT TOWER WAS RUSTED THROUGH WITH 65,000 MILES ON THE ODOMETER, ASKED DEALERSHIP TO LOOK AT IT AND THEY REFUSED AND REFERRED ME TO A BODY SHOP. I RECEIVED SIMILAR ANSWERS FROM OTHER DEALERS IN THE AREA. ESTIMATED COSTS FOR THIS REPAIR IS $1,600. I CALLED CHRYSLER CUSTOMER CARE AND THE CUSTOMER CARE PERSON WAS VERY RUDE AND DISMISSIVE, AND HIS TONE WAS SNIDE AND SCATHING AS I WAS TOLD THAT I WAS OVER 30K MILES OUT OF MY WARRANTY AND WHY WAS I CALLING THEIR COMPANY TO GET HELP IN THESE REPAIRS. WHEN I ASKED FOR A HIGHER REP I WAS DENIED CARE AND AGAIN, SCATHINGLY WAS TOLD THE PROBLEM WAS NOT THEIRS. AFTER LOOKING ONLINE I FOUND THAT THIS ISSUE WAS SOMETHING REPORTED BEFORE. *JB

PLYMOUTH 1998/99 3.8L EXPRESSO GR VOYAGER THE STRUT TOWERS HAVE BEEN RUSTING FOR SEVERAL YEARS AND ARE NOW NEAR THE POINT OF FAILURE. THERE IS NO OTHER SIGNIFICANT RUST ON THE VEHICLE. *JB

BOLT HOLDING GAS TANK SUPPORT STRAP FELL OUT. BOLT IN SECOND TANK STRAP WAS LOOSE. *NM

I STARTED VEHICLE TO WARM UP WHILE AT OUR CABIN IN NORTHERN MICHIGAN. AFTER ABOUT 3 MINUTES OF RUNNING I NOTICED A BAD ODOR COMING FROM THE VEHICLE. UPON INSPECTION OF THE VEHICLE I DISCOVERED SMOKE INSIDE OF THE VEHICLE. I MOVED IT AWAY FROM MY GARAGE AND SHUT IT OFF. I OPENED THE DOORS AND THE LEFT REAR SPEAKER NEXT TO THE SEAT WAS ON FIRE! I WENT INTO MY CABIN,GRABBED A FIRE EXTINGUISHER AND PUT OUT THE FIRE. *NM

DT*: THE CONTACT STATED WHILE DRIVING 55MPH A LOUD POP SOUND CAME FROM THE VEHICLE. THE VEHICLE WAS TOWED HOME. UPON INSPECTION THE CONTACT DETERMINED THE ROLL PIN IN THE DRIVELINE DIFFERENTIAL UNIT BROKE. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. NO REPAIRS HAVE BEEN MADE.

RE: STRUT MOUNTS ON 1999 PLYMOUTH VOYAGER SE - VIN [XXX] THE STRUT MOUNTS WERE DETERIORATING AT A RAPID PACE AND WERE RUSTING OUT TO THE POINT THAT THEY COULD BREAK AT ANY TIME, CAUSING SERIOUS INJURY TO SOMEONE. UPON NOTICING THIS PROBLEM I IMMEDIATELY TOOK IT INTO THE DEALER TO HAVE IT FIXED - TO THE TUNE OF $1,500. I DID A LITTLE RESEARCH ON THE INTERNET AND FOUND THE FOLLOWING AT THE APA WEBSITE: THE APA WEBSITE STATED THAT THE 1996 - 2000 MODELS HAD RUST PERFORATION IN THE FRONT STRUT TOWERS (ESPECIALLY ON THE LEFT SIDE) IN THE AREA OF THE UPPER STRUT. IT STATED THAT THE ANCHORAGE SEEMS TO STEM FROM INSUFFICIENT RUST PROTECTION AND THE USE OF THIN STEEL IN THIS AREA. THE MECHANIC WHO FIXED THE STRUTS STATED HE HAS SEEN QUITE A FEW WITH THIS PROBLEM AND WISHED MORE PEOPLE WOULD WRITE IN AND COMPLAIN. ONE PARTICULAR CUSTOMER WAS TOLD NOT TO DRIVE HIS VEHICLE UNTIL HE GOT IT FIXED AS IT WAS THAT BAD. I CONTACTED DAIMLER CHRYSLER CORPORATION ABOUT THE PROBLEM AND THEY BASICALLY SAID THERE WERE NO RECALLS FOR THIS PARTICULAR PROBLEM. FORD RECENTLY RECALLED SOME VEHICLES FOR A LITTLE BIT OF RUST PROBLEM ON THE SIDE OF THE TRUCK, WHICH IN MY OPINION WAS ONLY A COSMETIC TYPE OF PROBLEM. THE RUSTED STRUTS POSE A POTENTIALLY DANGEROUS PROBLEM AND COULD CAUSE SERIOUS INJURIES OR DEATH. I DO NOT HAVE THE OLD PART BUT I DO HAVE PHOTOGRAPHS OF THEM BEFORE THEY WERE FIXED. I WOULD APPRECIATE YOUR IMMEDIATE ATTENTION TO THIS MATTER. YOU ARE MY LAST RESORT AND I HOPE IT WILL DO SOME GOOD

TRAVELING HOME FROM TOWN I MADE A SHARP LEFT TURN AND NOTICED A WARNING MOMENTARY WARNING BEEP. THE AIRBAG DASH LAMP ILLUMINATED MOMENTARILY AND WENT OUT. AFTER MAKING A SECOND LEFT TURN IT STAYED ON. THE NEXT DAY I NOTICED THE LAMP STAYED ON AND THE HORN DID NOT WORK. I HAVE NOT CHECKED THE CRUISE YET. *NM

DT: THE CONTACT STATED WHILE DRIVING UP TO AN ATM HEARD A CLANK AND THE VEHICLE WOULD NOT GO FORWARD. THE VEHICLE WAS TOWED TO A MECHANIC, WHO DETERMINED THE GEARS INSIDE THE TRANSMISSION BROKE. THE MECHANIC INSTALLED A REBUILT TRANSMISSION. *AK UPDATED 01/11/06. *JB

I HAVE A 1999 PLYMOUTH GRAND VOYAGER THAT I PURCHASED NEW. I HAVE HAD A RECURRING PROBLEM WITH THE SERPENTINE BELT SLIDING OFF OR BREAKING. I HAVE 67,000 MILES ON THIS VEHICLE, AND THE BELT/TENSIONER HAS BEEN REPLACED AT LEAST 8 TIMES. I WANT TO KNOW WHY THIS HAS NOT BEEN A RECALL BY DAIMLER CHRYSLER? I HAVE HEARD FROM OTHER OWNERS THAT THIS HAS BEEN A PROBLEM FOR THEM AS WELL. ALL I WAS TOLD BY THE DEALER AND MECHANICS IS THAT THIS IS A DESIGN FAILURE. DAIMLER CHRYSLER SHOULD BE FORCED TO CORRECT THIS DEIGN PROBLEM FOR ITS SERPENTINE BELT! THANK YOU. *JB *NM

DT: CONTACT STATED WHILE DRIVING THE INTERIOR LIGHT DIMMED, AND THE ABS LIGHT ON THE DASHBOARD CAME ON. THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE VEHICLE STALLED. THE PROBLEM OCCURRED WITHOUT WARNING. THE DEALER HAS NOT BEEN CONTACTED YET. THE MANUFACTURER INFORMED HER THAT SHE NEEDED TO HAVE THE VEHICLE LOOKED AT. THE VEHICLE WILL HAVE TO BE TOWED TO THE DEALER. *AK

HEADLIGHTS DIM SHARPLY IN COLD WEATHER OR TRAVELING IN WET CONDITIONS. IF I HIT A PUDDLE IN THE ROAD THIS WILL HAPPEN ALSO OR I MIGHT LOSE THEM ALL TOGETHER, FOR ABOUT 30 SECONDS. THIS SEEMS TO BE FROM INSUFFICIENT INSULATING OF WIRE HARNESS. COULD CAUSE A FIRE OR SEVERE ACCIDENT, ESPECIALLY IF TRAVELING ON A HIGHWAY. *JB

STRUT TOWER CORROSION - 1999 PLYMOUTH GRAND VOYAGER. STRUT TOWER WAS RUSTED THROUGH WITH 103,000 MILES ON ODOMETER. ASKED DEALERSHIP TO REPAIR - THEY WOULDN'T TOUCH IT. RECEIVED SIMILAR ANSWERS FROM OTHER DEALERS IN AREA. ONLY GREEN CHRYSLER-PLYMOUTH, EAST MOLINE ILLINOIS WOULD ATTEMPT THE REPAIR. COST WAS $900.00+ LACK OF INSPECTION AND SUPPORT ON THIS ISSUE FROM DEALERSHIP NETWORK IS APPALLING. THERE IS AN INSPECTION PORT ON THE STRUT TOWER - SO THE ENGINEERS KNEW THERE COULD BE THE POTENTIAL FOR A PROBLEM WHEN IT WAS BUILT. YET THE DEALERSHIPS DO NOT INSPECT. A TOWER DOESN'T INSTANTANEOUSLY CORRODE BETWEEN 99K AND 103K. THERE WAS A PROBLEM PRIOR TO THE 100K BARRIER AND NO ONE PICKED UP ON IT. BUT THE INTERESTING THING IS THAT THERE ARE SO MANY FOLKS THAT HAVE THE SAME ISSUE. THERE WERE TWO OTHER CARS INTO THE SAME BODY SHOP ALONG WITH MY VEHICLE WITH THE SAME FAILURE! PLEASE CHECK PUBLIC FORUMS ON THE WEB USING GOOGLE OR ANOTHER SEARCH ENGINE. YOU WILL FIND THAT THE PROBLEM IS PREVALENT AND YET...NOTHING IS BEING DONE TO ALERT THE PUBLIC AS TO PROBLEMS. CAN YOU IMAGINE WHAT WOULD HAPPEN IF THAT STRUT TOWER WOULD FAIL WHILE THE VEHICLE IS AT SPEED? HOW MANY MUST DIE BEFORE THERE IS ANY ACTION TAKEN? *JB

INTERMITTENT WINDSHILD WIPER DOSE NOT WORK

DT: CONTACT STATED THE SERPENTINE BELT FELL OFF, LEAVING VEHICLE STRANDED. SERPENTINE BELT WAS REPLACED 7 OR 8 TIMES. THERE WAS A TECHNICAL SERVICE BULLETIN ISSUED ON THIS PROBLEM. BUT, CONTACT WAS NOT MADE AWARE OF IT. THE BULLETIN STATED THERE WAS AN ADDITIONAL PART TO KEEP THE BELT FROM COMING OFF.*AK

SPEED CONTROL AND THEN THE ENTIRE TRANSMISSION FAILED; WHEN IT HAPPENED, I WAS DRIVING ON AN INTERSTATE; I COULD NOT GO ANY FASTER THAN 25-30 MPH AND CAME VERY CLOSE TO BEOING REAR-ENDED BY A 16-WHEEL TRUCK.

THE LEFT (DRIVER) SIDE STRUT TOWER APPEARS TO BE SPLIT AND RUSTING OUT, WHILE THE RIGHT (PASSENGER) SIDE SHOWS NO SIGNS OF RUST. THERE IS ALSO NO RUST ANYWHERE ON THE OUTSIDE OF THE VEHICLE. THERE APPEARS TO BE SOMETHING DEFECTIVE WITH THE METAL ON THE DRIVERS SIDE. IF THE STRUT TOWER FAILS, I WILL LOSE CONTROL OF THE VEHICLE. I SPOKE WITH ANOTHER OWNER WITH THE SAME PROBLEM WHO WORKS IN A BODY SHOP. THEY HAVE SEEN THIS PROBLEM ON SEVERAL VEHICLES. WHEN I TOOK THE VEHICLE TO THE CHRYSLER DEALERSHIP WHERE I BOUGHT THE CAR, THEY SAID THERE WAS NO RECALL, BUT THEY HAD SEEN THIS PROBLEM BEFORE. I WOULD LIKE TO KNOW IF THE VEHICLE IS SAFE TO DRIVE AS IS. IF IT IS NOT SAFE, I FEEL THAT IS A FACTORY DEFECT AND SHOULD BE CORRECTED BY CHRYSLER. I DO HAVE DIGITAL PICTURES OF BOTH STRUT TOWERS. THE DEALER WANTS AROUND $400.00 TO FIX IT AND THEY WILL NOT TELL ME WHETHER IT IS SAFE OR NOT. *NM