1996 Plymouth Grand Voyager

Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Defect. VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.

Risk. IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.

Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.

Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.

Defect. THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.

Risk. IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.

Remedy. DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.

Defect. A STATIC ELECTRIC CHARGE CAN BUILD UP ON THE UNGROUNDED METAL SECTION OF THE FUEL FILLER TUBE.

Risk. THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.

Remedy. DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.

Defect. IN CERTAIN VEHICLES, THE ENGINE CYLINDER HEAD OIL GALLEY PLUG DOES NOT SEAL PROPERLY AND ENGINE CYLINDER HEAD OIL IS NOT ADEQUATELY RETAINED.

Risk. INADEQUATE SEALING AND RETENTION OF THE PLUG CAN RESULT IN OIL LEAKAGE WHICH COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.

Remedy. DEALERS WILL INSTALL AN EXPANSION PLUG AND RETAINING BRACKET OVER THE CYLINDER HEAD OIL GALLEY PLUG.

Defect. THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER RESULTING IN THE POTENTIAL FOR FUEL LEAKAGE.

Risk. FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.

Defect. THE BOLTS WHICH SECURE THE REAR BENCH SEATS TO THE SEAT RISERS MAY BE EMBRITTLED AND FRACTURE.

Risk. IN CASE OF AN ACCIDENT, THE BOLT MAY FAIL AND CAN CAUSE THE SEAT TO BREAK AWAY FROM THE SEAT RISERS, WHICH INCREASES THE POTENTIALOF INJURY TO ITS OCCUPANTS.

Remedy. DEALERS WILL REPLACE THE REAR BENCH SEAT TO RISER BOLTS.

Remedy. CHRYSLER DEALERS WILL REPLACE BOTH CHILD SEAT ASSEMBLIES WITH REVISED SEATS CONTAINING RETRACTOR IMPROVEMENTS. THE REVISED SEATS WILL ALSO INCREASE CHILD COMFORT BY INCORPORATING PROTECTIVE SEAT BELT WRAPS TO PREVENT BELT CHAFE.

There is no summary currently available

There is no summary currently available

There is no summary currently available

There is no summary currently available

This engineering analysis was opened on january 31, 1997 based on information gathered during preliminary evaluation (pe), pe96-051. The pe was opened on august 19, 1996, to investigate allegations of fuel leakage from the area where the fuel pump/sending unit joins the fuel tank.for brevidy, this area will be referred to as the pump/tank interface.these allegations were first received by odi on august 2, 1996 while investigating allegations of chrysler minivan throttle shaft hand-up, and uncontrolled engine speed, in pe96-036.while discussing that issue with a fleet, it was alleged that at …

This investigation is closed.chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.recall number 98v-185 has been assigned to this safety recall.

Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 …

Analysis to date indicates that some of the subject vehiclescontinue to experience fuel leaks from the fuel tank at the sending unit interface.most often the leak involves the o-ring seal.

There is no summary currently available

There is no summary currently available

AFFECTED COMPONENT: BODY CONTROL MODULE THE BCM CONTROLS THE FOLLOWING: WIPERS, FUEL PUMP, VEHICLE POWER AND MUCH MORE. DURING A RAINY DAY IN OREGON CIRY OREGON, THE BCM FAILED. THE CAR WAS MOVING INTO A PARKING LOT AT LESS THAN 20 MPH. IN THE PARKING LOT WAS A POLICE VEHICLE. WHEN THE BCM FAILED, THE VEHICLE LOST FUEL PRESSURE AND THEREFORE ENGINE POWER THEN POWER BRAKING, POWER STEERING AND THE WIPER CONTROL WENT ERRADIC. I MANAGED TO GET THE VEHICLE STOPPED, NARROWLY MISSING THE POLICE VEHICLE. I HAD NO POWER BRAKES, NO POWER STEERING, AND THE WIPERS STOPPED. THE BCM WAS TO BLAME. HAD THIS OCCURRED AT HIGHWAY SPEEDS, I DON'T LIKE TO THINK WHAT MAY HAVE HAPPENED!!!

WHILE DRIVING AT ANY SPEED (AROUND 65 MILES) MY VEHICLE SUDDENLY SHUTDOWN WITHOUT WARNING DUE TO FUEL PUMP. I HAVEN'T FIXED YET. AND IT HAS A ELECTRICAL PROBLEMS TOO. *TR

ENGINE WOULD START AND RUN A FEW SECONDS AND THEN GO DEAD. ENGINE WOULD RESTART AND RUN VERY ROUGH FOR A FEW SECONDS AND CONTINUE TO GO DEAD. EVENTUALLY ENGINE WOULD NOT START. CHECKED POWER AT COIL AND THERE WOULD BE POWER FOR A SECOND WHEN SWITCH WAS TURNED ON AND THEN AUTO SHUTDOWN RELAY CLICKS AND POWER IS LOST TO COIL. REPLACED CRANK SENSOR AND PUT A COMPUTER FROM SAME MODEL VAN IN AND STILL WILL NOT START. NO CODES ON SCAN TOOL. THERE IS FUEL PRESSURE ON THE FUEL RAIL. *TR

TL*THE CONTACT OWNED A 1996 PLYMOUTH GRAND VOYAGER. WHILE DRIVING IN REVERSE APPROXIMATELY 1 MPH HE SMELLED AN ODOR OF GASOLINE AND THE VEHICLE ENGULFED INTO FLAMES. THE FIRE BEGAN UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000. UPDATED 01/14/11*LJ

RUSTED STRUT TOWERS ON 1996 PLYMOUTH GRAND VOYAGER FRONT STRUT POPPED THROUGH ALMOST CRASHED OTHER COMPLAINT NUMBER FOUND ON INTERNET PROBABLY A LOT MORE 10090457. *TR

TL*THE CONTACT OWNS A 1996 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT HE HAS EXPERIENCED COMPUTERIZED ANTILOCK BRAKE FAILURE SEVERAL TIMES. HE REPLACED THE COMPUTERIZED ANTILOCK BRAKES THREE TIMES. RECENTLY, IN DECEMBER OF 2007, THE CONTACT EXPERIENCED THE FAILURE WHILE DRIVING 55 MPH ON THE HIGHWAY. THERE WAS NO BRAKING POWER, BUT HE WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER ESTIMATED THAT THE REPAIR WOULD COST $4,000. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

1996 PLYMOUTH GRAND VOYAGER HAD AN ENGINE FIRE DUE TO A LEAKING FUEL RAIL - INVESTIGATION REVEALED THE RAIL WAS UNDER AN OPEN RECALL THAT WAS NEVER FIXED AND I NEVER RECEIVED NOTICE OF IT. *TR

1. PURCHASED USED 1996 PLYMOUTH GRAND VOYAGER IN 2006. 2. OVER 3 MONTH PERIOD IN 2006-7, DRIVERS SIDE SEAT BACK WELDS BEGAN TO BREAK AS SEAT BACK WAS ADJUSTED FOR NORMAL DRIVING. DRIVERS WEIGHT WAS UNDER 200 LB. SEAT NOT RECLINED OR EXCESSIVE WEIGHT PLACED ON BACK. ALL WELDS FINALLY BROKE. 3. USED NYLON STRAP TO HOLD UP SEAT BACK UNTIL FRAME COULD BE REWELDED. OBSERVATION - RIGHT FRONT SEAT HAD BEEN REPAIRED IN SIMILAR FASHION BEFORE VEHICLE WAS PURCHASED. THIS WAS NOT REVEALED AT TIME OF SALE. POTENTIAL INJURY/DEATH IF IN ACCIDENT OR IF SEAT HAD FAILED IN CRITICAL DRIVING SITUATION. *TR

MY WIFE WAS DRIVING MY 1996 PLYMOUTH GRAND VOYAGER AND THE LEFT CV SHAFT SUPPORT BEARING BROKE OFF THE DIFFERENTIAL. *TR

MY TRANSMISSION ,MY STARTER, AIR CON.,BRAKES, DRIVER SIDE WINDOW,BELT, & PULLEY ALL HAVE HAD TO HAVE WORK DONE ON IT BUT NOW I CANT DRIVE MY VAN BECAUSE OF THE TRANSMISSION & I'VE ONLY HAD MY VAN SINCE 03/21/2008. *TR

MY HUSBAND WAS DRIVING OUR VAN, AND HE GOT INTO A FENDER BENDER AND WAS ONLY GOING 4 TO 5 MPH, AND HE LIGHTLY HIT A POLE DUE TO SUN GLARE, AND IT DID NOT MAKE A IMPACT AT ALL , AND BOTH AIR BAGS POPPED OUT, AND I WAS INJURY BADLY. THE DASHBOARD THAT WAS COVERING THE AIRBAG FLEW OFF, AND CUT MY HEAD OPEN, AND THE BAG FRACTURED MY NOSE, AND MY WHOLE TOP PART OF MY BODY IS SORE AND BRUISED. THE AIR BAGS WENT OFF 30 SECONDS AFTER THE ACCIDENT, AND WAS VERY LATE. I COULD HAVE BEEN KILLED. MY HUSBAND IS BRUISED AND VERY SORE FROM THE BAG HITTING HIM ON THE CHEST. *TR

FAILURE OF FRONT STRUT TOWERS ON A 1996 PLYMOUTH GRAND VOYAGER FOUND UPON VEHICLE INSPECTION (SAFETY ISSUE). NO INCIDENT OCCURRED AND THE CORRECTIVE ACTION TO BE TAKEN IS THE REPLACEMENT OF BOTH FRONT STRUT TOWERS. OLD PART WOULD BE AVAILABLE IF YOU REQUEST ME TO KEEP THEM. PLEASE ADVISE. *TR

SMELL OF GAS AFTER DRIVING FOR ABOUT 20 MIN. LEAD TO A POP SOUND FROM UNDER VEHICLE. SMOKE FILLED THE INSIDE OF THE VAN AND AFTER I BROUGHT IT TO A STOP ON A MEDIAN THE VEHICLE WAS ENGULFED IN FLAMES BEFORE I MANAGED TO EXIT. AFTER EXITING THE VEHICLE AND HAVING THE FIRE PUT OUT SOON ON WITH USE OF A FIRE EXTINGUISHER I NOTICED THE EVAP CANISTER HAD DROPPED ALL OF ITS CHARCOAL. POSSIBLE THAT GAS WAS BEING DIRECTED INTO THIS CANISTER AND WHEN IT POPPED THE FUMES AND GAS IGNITED FROM THE EXHAUST SYSTEM. *JB

WHILE DRIVING,VEHICLE WOULD STALL FOR NO APPARENT REASON, AT VARIOUS SPEEDS, THE GAUGES DROPPED TO ZERO, LOOKED LIKE VEHICLE WAS TURNED OFF. TAKEN VEHICLE TO MECHANIC & HE COULD NOT LOCATE THE PROBLEM.*AK

I TOOK MY 1996 PLYMOUTH GRAND VOYAGER TO MY MECHANIC TO HELP ME LOCATE A CREAKING NOISE IN THE FRONT OF THE VAN. WE FINALLY FIGURED OUT THAT IT WAS THE SWAY BAR. BUT WHAT WE ALSO DISCOVERED WAS THE TOWER MOUNT (THAT CONNECTS THE STRUT TO THE BODY FRAME) WAS SEVERELY RUSTED. THE REST OF THE BODY HAS VERY LITTLE RUST. MY MECHANIC CONTACTED SEVERAL DEALERSHIPS TO FIND OUT ABOUT A REPAIR KIT FOR THIS PROBLEM, LEARNED THAT THESE DEALERSHIPS ARE HAVING THE SAME PROBLEM WITH THEIR COURTESY VANS. BECAUSE THE TOWER MOUNT IS SUCH AN INTEGRAL PART OF THE WORKING OF THE VEHICLE, I FEEL THAT THIS IS A SAFETY ISSUE. THERE SHOULD BE NO WAY THAT WATER CAN GET UP AND STAY IN THE TOWER MOUNT AND CAUSE THE MOUNT TO RUST OUT. *JB

DT*: THE CONTACT STATED WHILE HAVING A STATE INSPECTION PERFORMED ON THE VEHICLE, THE REPAIR SHOP TECHNICIAN DETERMINED THE VEHICLE DID NOT HAVE A CHECK ENGINE LIGHT. THE MANUFACTURER WAS ALERTED.

INCIDENT 1. DRIVING DOWN THE HIGHWAY AT 65 MPH AND THE ENGINE QUITS. PULL OVER, AFTER 20 MIN THE VAN STARTS AND DRIVES FINE FOR ABOUT A MONTH. INCIDENT 2. DRIVING DOWN THE HIGHWAY AT 55 MPH AND THE ENGINE QUITS. PULL OVER, WAIT 20 MIN. THE VAN STARTS AND DRIVES FINE FOR ABOUT A MONTH. INCIDENT 3. DRIVING DOWN THE HIGHWAY GOING 65 MPH AND THE ENGINE QUITS. PULL OVER AND WAIT 20 MIN. THE VAN STARTS AND DRIVES FINE FOR 7 MONTHS. ALL THESE INCIDENTS HAPPENED IN THE HOT SUMMER MONTHS. *NM

1996 PLYMOUTH GRAND VOYAGER SE RUSTED STRUT TOWER. WENT TO CHECK MY OIL LEVEL AND COULD NOT BELIEVE HOW BAD THE STRUT TOWERS WHERE RUSTED I COULD PUSH DOWN ON FRONT FENDERS AND WATCH THE STRUTS PUSH THE SURROUNDING METAL UP SO I TYPED IN GOOGLE SEARCH ENGINE 1996 PLYMOUTH GRAND VOYAGER SE RUSTED STRUT TOWER AND TO MY SURPRISE A LOT OF OTHER PEOPLE HAVE THIS FLAW IN THERE VANS TO I CANT BELIEVE I WAS DRIVING MY KIDS IN THIS VAN WITH THIS PROBLEM I THINK THE BAND AID THAT CHRYSLER IS OFFERING IS PATHETIC THIS PROBLEM SHOULD BE FIXED RIGHT AND NOT AT CONSUMERS COST PLEASE PUSH CHRYSLER TO TAKE CARE OF THERE FAULT ON THIS ISSUE. *NM

STRUT TOWERS ARE RUSTING AND POSE A SAFETY RISK OF CRASH AND/OR ROLLOVER WHEN STRUTS EVENTUALLY BREAK LOOSE FROM THE STRUT TOWERS. *JB

DT: WHEN STARTING VEHICLE THE RADIO DID NOT COME ON , BUT THE AIR BAG LIGHT CAME ON AND STAYED ON. HOWEVER, AND THE DASH BOARD LIGHTS DID NOT COME ON. HAD TO RESTART THE VEHICLE IN ORDER TO GET THE RADIO TO WORK, THE AIR BAG LIGHT TO GO OFF, AND THE DASHBOARD LIGHTS TO REGISTER. THIS HAPPENED ON JUNE 2, 2005. *AK

LIKE SED BEFOR ON A FEW OTHER COMPLANTS I HAVE A 96 PLYMOUNTH GRAND VOYAGER SE AND MY STRUT TOWERS ARE RUSTING OUT AT A FAST PASE AND IS VERY UN SAFE TO BE DRIVING THESE VANS WITH THIS PROBLEM... STRUT TOWER FAILUR CAN LEAD TO CRASH AND DEATH IF AT HIGHWAY SPEED BUY CAUSING DEFENT ROLEOVER THIS PROBLEM SHULD BE FIXED IMEADETLY BY DCX

AFTER HAVING THE WATER PUMP REPLACED FOR THE THIRD TIME, WHILE DRIVING HOME THE PULLEY FLEW OFF OF THE WATER PUMP, WENT INTO THE AIR, RENDERING THE VEHICLE INOPERABLE. *JB THE CONSUMER WAS TOLD THAT THE WATER PUMP PULLEY WAS PRESSED ON TO THE SHAFT. AS A RESULT OF THE PULLEY FALLING OFF THERE WAS A LOSS OF POWER STEERING. *TC

CONSUMER STATED WINDSHIELD WIPERS WORKED INTERMITTENTLY. CONSUMER HAD SOME CALLS WITH BEING IN AN ACCIDENT BECAUSE THE WINDSHIELD WIPERS FAILED DURING RAINSTROMS. *AK

THE AIR BAG LIGHT STAYED ON. AS A RESULT, THE HORN DID NOT WORK. A RECALL FOR THE CLOCK SPRING WAS ISSUED, HOWEVER, THIS VEHICLE'S YEAR WAS NOT INCLUDED. CONSUMER STATED VEHICLE WAS UNABLE TO PASS INSPECTION. *AK *NM

THE CONSUMER STATED THAT THE WINDSHIELD WIPERS WORKED INTERMITTENTLY, AND SOMETIMES WOULD NOT SHUT OFF. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THE PROBLEM WAS DUE TO THE POWER DISTRIBUTION CENTER OF THE VEHICLE WHICH WAS MALFUNCTIONING. TO REPAIR VEHICLE WOULD COST APPROXIMATELY $700.00. *AK THE WIPER PROBLEM WOULD OCCUR AT STARTUP, WHILE TURNING AND OR WHILE IN MOTION. THE TRANSMISSION WOULD BECOME A PROBLEM AS WELL. *SC

DURING SOME REGULAR MAINTENANCE MY REPAIR SHOP NOTICED THAT THE STRUT TOWERS IN MY 1996 PLYMOUTH GRAND VOYAGER WERE BADLY DETERIORATED AND THE THE STRUTS WERE IN DANGER OF PUSHING THROUGH THE TOP OF THE TOWER AND CONSEQUENTLY THE HOOD. THIS SITUATION WOULD HAVE RENDERED THE VEHICLE UNCONTROLLABLE AND PRESENTED A DANGEROUS SITUATION IF I, OR MY CHILDREN, WAS ON THE HIGHWAY. IF NOT HIDDEN UNDER THE HOOD I WOULD HAVE NOTICED IT SOME TIME AGO, LONG BEFORE THE WARRANTY EXPIRED. ALSO THIS KIND OF STRUCTURAL FAILURE SHOULD NOT OCCUR IN A VEHICLE THIS YOUNG AND IS INDICATIVE OF A DESIGN FAULT. CHRYSLER HAS ISSUED A TSB NUMBER 23-044-02 ACKNOWLEDGING THIS PROBLEM AND HAS A REPAIR KIT FOR IT. CLEARLY THEY ARE AWARE OF THE PROBLEM AND UNINTERESTED IN HELPING PEOPLE WITH A DESIGN FLAW THAT TAKES MANY YEARS TO DEVELOP. THEY WILL NOT HELP CUSTOMERS WHO HAVE BOUGHT A DEFECTIVE PRODUCT UNLESS YOUR AGENCY FORCES THEM TO ADDRESS THIS ISSUE AND I URGE YOU TO DO SO.*AK

THE CLOCK SPRING FAILED, THREE YEARS AGO AND WAS REPAIRED AT CONSUMER'S EXPENSE. MANUFACTURER'S RECALL DID NOT INCLUDE THIS VEHICLE.DUE TO VIN. A MONTH LATER, CONSUMER RECEIVED RECALL LETTER ,AND WAS TOLD TO SEND A LETTER FOR REIMBURSEMENT, EVEN THOUGH THE RECEIPT WAS LOST. DEALER LOST THE RECORDS, AND THE MANUFACTURER PURGED THE RECORDS AND CONSUMER COULD NOT BE REIMBURSED.*AK

SEVERLY RUSTED STRUT TOWER ON MY 1996 PLYMOTH GRAND VOYAGER. AFTER INVESTIGATING THE PROBLEM, I HAVE FOUND THAT NUMEROUS COMPLAINTS HAVE BEEN FILED. THERE WAS A RECALL ON THE 1998 AND 2000 GRAND VOYAGERS WITH THE SAME EXACT PROBLEM. ESTIMATED REPAIR $4500.00. *AK

VEHICLE CAUGHT ON FIRE WHILE PARKED IN A PARKING LOT. UPON EXITING THE VEHICLE CONSUMER NOTICED SMOKE, THEN FLAMES COMING FROM THE ENGINE COMPARTMENT. FIRE DEPARTMENT WAS CALLED, AND THEY EXTINGUISHED THE FIRE. THE FIRE INSPECTOR INDICATED THAT THE FIRE MAY HAVE BEEN CAUSED BY AN OIL LEAK, BUT THEY WERE NOT SURE. VEHICLE WAS TOTALED.*AK

CRUISE CONTROL LOCKED AND VEHICLE ACCELERATED TO THE SPEED OF 90 MPH. THE ONLY WAY TO STOP THE VEHICLE WAS TO TURN THE IGNITION OFF. ALSO, THE SERPENTINE BELT FELL OFF IN THE MIDDLE OF THE ROAD.*AK

BOTH CHILD INTEGRATED SEATS DO NOT UNLOCK PROPERLY. *AK THE CONSUMER'S CHILD COULD NOT BE RELEASE FROM THE SEAT BECAUSE THE BUCKLE WOULD NOT UNLATCH. *NM

WHILE DRIVING THE VEHICLE AT 45 MPH, TRANSMISSION FAILED WITHOUT ANY WARNING AT 70,000. VEHICLE WAS TAKEN TO THE INDEPENDENT SHOP WHO DETERMINED THE TRANSMISSION LEAKED FLUID. THE MECHANIC DETERMINED THAT THE TRANSMISSION HAD TO BE REPLACED AT THE OWNER EXPENSE OF $2.800. *LA THE VEHICLE HAS NOT BEEN REPAIR DUE TO THE COST OF REPLACING THE TRANSMISSION. THE CONSUMER REQUEST FINANCIAL ASSISTANCE TO HAVE THE VEHICLE REPAIRED. *NM

MY 1996 PLYMOUTH GRAND VOYAGER MINI-VAN 3.3 LITER V6 2 WHEEL DRIVE BROKE DOWN. APPARENTLY IN THE TRANSPORT, LOADING, OR UNLOADING OF THE VEHICLE ON MY TRAILER, ONE OF THE MUFFLER MOUNTS BECAME DISCONNECTED AND THE OTHER MUFFLER MOUNT THE BOLT INTO THE FRAME WAS PULLED OUT. THIS CAUSED THE MUFFLER AND EXHAUSE TO SHIFT. I DID NOT NOTICE THIS PRIOR TO OPERATION OF THE VEHICLE AFTER PERFORMING THE INITIAL REPAIRS THAT CAUSED THE BREAKDOWN (WATER PUMP / SERPENTINE BELT FAILURES). THE SHIFT OF THE MUFFLER CAUSED MY FUEL LINE AND GAS TANK TO MELT AND DEVOLOPED LEAKS. THE LEVEL IN THE GAS TANK WAS LOW ENOUGH THAT NO GAS WAS LEAKING; HOWEVER, THE FUEL LINE WAS SPRAYING GASOLINE ON THE UNDERSIDE OF THE VEHICLE AND ON THE HOT MUFFLER. I CONSIDER MYSELF FORTUNATE THAT I DID NOT HAVE A FIRE IN THE EVENT. I HAVE YET TO REPAIR EITHER OF THESE LEAKS, AND I INTENT TO TAKE PHOTOS PRIOR TO REPAIRS. I DID HAVE TO MOVE THE MUFFLER TO FIND THE LEAKS, AND THAT IS THE ONLY WORK I HAVE DONE AT THIS TIME AND I WILL NOT BE DRIVING THE VEHICLE UNTIL THE LEAKS ARE REPAIRED. THIS COULD BE APPLICABLE TO OTHER GRAND VOYAGERS THAT PASS OVER A LARGE OBJECTS THAT COULD STRIKE THE MUFFLER (I.E ROCKS, CURBS, ETC.) *AK

THE FAN BELT AND TENSIONER WERE REPLACED THREE TIMES IN THE LAST TWO YEARS AND NEED TO BE REPLACED AGAIN. *AK THE BELT CONTINUED TO MAKE CHIRPING NOISES THEREFORE IT WAS REPLACED AGAIN. *NM

I HAVE BEEN A PLYMOUTH MINIVAN OWNER SINCE 1989, AND OUR LATEST ONE (1996 HAS GIVEN US ALOT OF ENJOYMENT, BUT NOT WITHOUT A 1AND 1/2 INCH THICK REPAIR FILE THAT STARTED THE VERY FIRST MONTH WE BOUGHT IT. RECENTLY I JUST EXPERIENCED MY 5TH FAILURE OF A SLIDING DOOR, AUTOMATIC LOCK MECHANISM AND WOULD LIKE TO KNOW WHY A RECALL OR DSB HAS NOT BEEN ISSUED. TWO (2) LOCKS WERE REPLACED UNDER THE ONE YEAR OR 12K MILE WARRANTY AND THREE(3) WERE NOT. ALONG WITH ALL THE OTHER PROBLEMS I'VE EXPERIENCED WITH THIS VEHICLE, THIS HAS CURRED ME FROM EVER BUYING ANOTHER CHRYSLER PRODUCT, (EVEN THOUGH I DO LIKE THE DODGE TRUCKS. *AK

PROBLEM: TRANSMISSION WILL NOT SHIFT PROPERLY. SOLUTION: TRANSMISSION WITH TORQUE CONVERTER AND A TRANSMISSION OUTPUT SENSOR HAD TO BE REPLACED AT 76,415 MILES AT A COST OF $2041.35. NO WARRANTY CONSIDERATION WAS GIVEN ALTHOUGH THE VAN WAS ONLY 1415 MILES/6 MONTHS OVER THE 75000/7YEAR EXTENDED WARRANTY. THIS TRANSMISSION SHOULD NOT HAVE HAD TO BE REPLACED AT 76415 MILES. I ALSO HAVE A 1984 FIFTH AVENUE, 1998 DODGE STRATUS AND A NEW 2003 DODGE RAM. IF THIS IS THE TYPE OF CONSIDERATION GIVEN TO A LONG STANDING CHRYSLER CUSTOMER OR ANY CUSTOMER FOR THAT MATTER, I CAN ASSURE YOU THAT I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT AND EVERYONE I DEAL WITH PERSONALLY AND IN BUSINESS WILL CLEARLY UNDERSTAND MY FEELINGS ABOUT CHRYSLER.

WHILE DRIVING, I HEARD THIS NOISE COMING FROM THE ENGINE COMPARTMENT, BEFORE I COULD PULL OVER, RADIATOR STARTED STEAMING. AFTER LETTING ENGINE COOL, I NOTICED THAT THE RADIATOR CRACKED. THE TEMPERATURE GUAGE DID NOT ALERT ME TO ANYTHING. RADIATOR FANS WERE NOT WORKING.*AK

CONSUMER APPLIED PRESSURE TO THE BRAKE PEDAL AND IT WENT DOWN TO THE FLOOR. VEHICLE STOPPED WITHOUT INCIDENT. CONSUMER CHECKED THE BRAKES, AND FOUND THAT ABS BRAKE SYSTEM WAS LEAKING FLUID. *AK

MY WIFE WAS DRIVING OUR KIDS ON THE HIGHWAY AT 65 MPH WHEN THE VAN SUDDENLY SHIFTED INTO SECOND GEAR. THIS NEARLY CAUSED A HUGE ACCIDENT. I THEN FIND THAT THE TRANSMISSION NEEDED REPLACEMENT. I RESEARCHED THIS PROBLEM AND FOUND THAT THIS IS NOT A UNIQUE PROBLEM BY ANY MEANS. CHRYSLER IS AWARE OF THIS PROBLEM, AND HAS NOT MADE ANY SIGNIFICANT CHANGES TO THEIR TRANSMISSION. THIS "SAFE MODE" WHERE THE TRANSMISSION GOES TO SECOND GEAR IS MADE TO ALLOW THE DRIVER TO DRIVE TO A SAFE PLACE. IF CHRYSLER CAN'T MAKE A MORE DURABLE TRANSMISSION, THEY SHOULD BE ABLE TO AT LEAST MAKE THE "SAFE MODE" GO TO NUETRAL INSTEAD OF SECOND GEAR AT HIGH SPEEDS. ON A MORE SAD NOTE, $2,400.00 LATER FOR A REBUILT TRANSMISSION(THE BEST PRICE I COULD FIND), I FOUND OUT THE THE VAN ISN'T WORTH MUCH MORE THAN THAT ANYWAY. TOO BAD, BECAUSE I ACTUALLY LIKE THE VAN AND HOW IT WORKS FOR OUR FAMILY. I WILL HAVE TO GO TO ANOTHER BRAND AFTER THIS ONE COMPLETELY DIES.*AK

THIS VAN HAS HAD THE FUEL RAIL LEAK RECALL DONE TO IT HOWEVER IT HAS NOW DEVELOPED A LEAK UNDER THEIR FIX. THEIR FIX DOES NOT WORK - I HAVE FUEL RUNNING OUT OVER THE TOP OF THE ENGINE, VALVE COVER AND ONTO THE EXHAUST. I FOUND THIS ON THE RECALL WEB SITE: THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSTAT FUEL INJECTION RAIL. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. 1,163,000 VEHICLES ARE AFFECTED BY THIS RECALL. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. THEIR FIX DOES NOT WORK, I TOOK GREAT DETAILED PICTURES TO SHOW YOUR ENGINEERS. I JUST DROPPED OFF THE VAN TO GET FIXED, HOWEVER THEIR RECALL FIX DOES NOT WORK. I AM GOING TO DEMAND THAT THEY REPLACE EVERYTHING. *LA

WHEN THE VEHICLE WAS INSPECTED, IT WAS FOUND THAT THE RIGHT FRONT STRUT TOWER WAS RUSTED. THIS COULD CAUSE SEVERE DAMAGE IF IT FELL OUT. *AK THE CONSUMER WAS TOLD THAT THIS WAS A COMMON PROBLEM WITH THIS VEHICLE. THE DRIVER'S SIDE (LEFT) STRUT TOWER WAS STARTING TO RUST PER TECHNICIAN. *SC *JB

WHILE SHIFTING FROM PARK TO DRIVE VEHICLE DID NOT MOVE. CONSUMER HAD VEHICLE PARKED FOR TWO MONTHS, AND STATED THAT THE VEHICLE WOULD BE TOWED IN THE NEAR FUTURE TO THE DEALER FOR ANALYSIS. *AK

ABS PUMP WENT OUT

ON BRAKES, HAD TO REPLACE THE BREAK DRUMS AND COMPLETE BRAKE JOB. IN DECEMBER HAD TO HAVE COMPLETE R & R HEAD GASKET REPLACED. HAD HEAD REPLACED THERMOSTAT REPLACED AND RECALL OF CLOCK SPRING, WHICH I HAD TO REPLACE BEFORE I RECEIVED RECALL NOTICE.

TRANSMISSION PUMP, IS OUT NOW, SPECKLED PAINT ON HOOD AND TOP, SIDES, BACK, VIBRATION IN FRONT END STEERING, LOUD NOISES, CREAKS AND MAKES LOTS OF NOISES, BACK DOOR ON RIGHT SIDE WILL NOT LOCK OR UNLOCK. I NEED HELP WITH ALL OF THESE PROBLEMS. THE ITEMS REPAIRED WAS BY A FRIEND MECHANIC.

AUTOMATIC TRANSMISSION FAILED AT THE ABOVE MILEAGE. THE VAN WILL SHIFT FROM FIRST TO SECOND, THEN STAYS LOCKED IN SECOND GEAR. FURTHER ACCELERATION RESULTS IN HIGHER RPM WITH NO ATTACHMENT TO A GEAR.(LIKE YOU ARE IN NEUTRAL). CAR IS CURRENTLY IN THE REPAIR SHOP WAITING AN ESTIMATE AS TO REPAIR.

I BOUGHT MY MINI-VAN IN 1999 WITH 68,000 MILES ON IT, AFTER LOOKING THROUGH THE PAPER WORK THAT CAME WITH THE VEHICLE I LEARNED THAT THE TRANSMISSION HAD BEEN OVERHAULDED BY THE DEALERSHIP AT 36,000 MILES. IN 2001 I HAD ABOUT 84,000 MILES WHEN THE TRANSMISSION FAILED AGAIN, IT COST ME $1800.00 TO HAVE IT RE-BUILT. NOW I HAVE 142,000 MILES ON IT AND THE TRANSMISSION HAS GONE OUT AGAIN AND I AM LOOKING AT EITHER REPLACING THE TRANSMISSION WITH A RE-BUILT ONE FROM CHRYSLER WHICH IS $1699.00 JUST FOR THE TRANSMISSION NOT INCLUDING LABOR, OR $1800.00 - $2200.00 FOR A OVERHAUL. IF THESE TRANSMISSION HAVE SUCH A PROBLEM WHY AREN'T THEY BEING RECALLED?

WHILE TRAVELING AT ABOUT 50 MPH, THE TRANSMISSION FAILED WITH A VERY LOUD NOISE AND DUMPED TRANSMISSION FLUID ONTO THE ROADWAY. APPARENTLY, A PIN IN THE DIFFERENTIAL HAD COME LOOSE AND DESTROYED THE HOUSING AND MOST INTERNAL COMPONENTS. I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH CHRYSLER MINI VAN TRANSMISSIONS. CHRYSLER HAS CHARGED ME OVER $2500 FOR A REPLACEMENT UNIT SINCE THEY WILL NOT TAKE THE OLD UNIT AS A ?CORE?. THIS SHOULD NOT HAPPEN WITH ONLY 70,000 MILES ON THE CAR. CHRYSLER NEEDS TO RECALL THESE UNITS AND ADMIT THEY HAVE A SERIOUS PROBLEM WITH THIS VEHICLE.

ABOVE ARE OUR MAJOR PROBLEMS WE RECENTLY HAD WITH OUR VAN. THE MOST SERIOUS ONE THAT HAS TO DO WITH SAFETY IS THE BODY WORK DONE TO THE LEFT SIDE STRUT TOWER DUE TO RUST - WHICH ALSO INCLUDED THE REPAIR OF THE SUSPENSION. I REPORTED THIS TO DAIMLERCHRYSLER UNDER CONCERN#11568602 ASKING THEM FOR FINANCIAL ASSISTANCE BUT THEY REFUSED. WE ALSO HAD A TRANSMISSION FAILURE AND AIR CONDION FAILURE; HOWERVER, THESE WERE FIXED WITH NO CHARGE DUE WARRANTY (BELOW 100,000 MILES), BUT THE AIR CONDITIONING FAILED AGAIN AS NOTED ABOVE. REGARDING OTHER COSTS: THESE WERE FOR THE FRONT SWAY BAR BUSHINGS AND OUTER TIE ROD ENDS. I PURHASED THIS 1996 VAN IN 11/12/1998 WITH AN ODOMETER READING OF 53,841 MILES.

THE VAN EXPERIENCED BRAKE FAILURE WHILE DRIVING AT 45 MPH. THE BRAKE PEDAL WENT TO THE FLOOR WHEN IT WAS APPLIED. WHEN THIS OCCURRED, THE VEHICLE FAILED TO STOP IMMEDIATELY, WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THE BRAKE FAILURE WAS CAUSED BY THE REAR BRAKE CYLINDER BURSTING AND LEAKING FLUID. ALSO THERE WAS A GAS SMELL WITHIN THE CABIN OF THE VEHICLE WHEN THE HEAT WAS ON. THE DEALERSHIP INDICATED IT WAS DUE TO A FUEL LEAK WITHIN THE ENGINE COMPARTMENT. *JB