MANY BLUE COLOR VANS LIKE MINE HAVE THE SAME PROBLEM. NO SAFETY DEFECT. *AK
1992 Plymouth Grand Voyager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1992 record →
TRANSMISSION HAS BEEN DIEING A SLOW DEATH SINCE 60,000 MILES. CHRYSLER REFUSED TO HONOR 7/70 WARRANTY. *AK
WINDSHIELD WIPERS BROKE DURING INCLEMENT WEATHER.
THIS IS THE 3RD TIME IN 4 YEARS THAT THE ABS SYSTEM ON THIS VEHICLE HAS FAILED. A CLAIM WAS FILED WITH DAIMLER/CHRYSLER ON MARCH 11, 1999. ON APRIL 2, 1999 I WAS CONTACTED BY CUSTOMER SERVICE REPRESENTATIVES OF DAIMLER/CHRYSLER NOTIFIYING ME THAT MY CLAIM WAS BEING DENIED DUE TO EXPIRATION OF WARRANTY. I BELIEVE THAT THIS IS WRONG AND WOULD LIKE TO TAKE IT TO ANOTHER LEVEL OF CUSTOMER SERVICE. *AK
THE FAILURE ON 5/12/97 OF STEERING (DUE TO BROKEN BELT TENSIONER/SERPENTINE BELT) WAS EXTREMELY SERIOUS. MY WIFE LOST COMPLETE CONTROL OF THE CAR AS IT WAS NOT AT ALL STEERABLE. LUCKILY, SHE WAS TRAVELING EXTREMELY SLOWLY, AS SHE HAD JUST LEFT THE DRIVEWAY OF OUR HOUSE, AND THERE WAS NO TRAFFIC. THIS HAPPENED ONLY 18 DAYS AFTER THE CAR HAD BEEN IN THE SHOP FOR MAJOR MAINTENANCE AND REPAIRS (AT PORT JEFF CHRYSLER PLYMOUTH, 5130 NESCONSET HIGHWAY, PORT JEFFERSON STATION, NEW YORK, 11776. PH: (516) 474-3939). *AK
THIS IS THE 3RD TIME IN 3 YEARS THAT THIS SYSTEM HAS FAILED AND HAS NEEDED TO TO BE REPLACED IN SOME FORM. THIS DEFECT HAS BEEN THE SUBJECT OF NUMBEROUS COMPLAINTS AND RECALLS. IT IS MY HOPE THAT CHRYSLER WILL STAND BEHIND THIS PRODUCT AND REIMBURSE ME FOR THE COST OF REPAIR.
VEHICLE EXPERIENCING MULTIPLE TRANSMISSION FAILURES.
CONSUMER EXPERENCED INTERMITTENT LEAKING AROUND THE O-RINGS. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT UNDER A MANUFACTURER'S RECALL. *AK
I WAS PARKED ON A HILL. MY EIGHT YEAR OLD DAUGHER OPENED THE SLIDING PASSENGER DOOR. IT SLID OPEN FAST AND CAME OFF THE TRACK. THE REAR PART OF THE DOOR HIT THE CONCRETE ON THE DRIVEWAY. THE FRONT PART OF THE DOOR STAYED ATTACHED. MY NEIGHBOR HELD THE DOOR WHILE I BACKED DOWN THE DRIVEWAY. WE COULD NOT GET THE DOOR CLOSED NOR WOULD IT COMPLETELY COME OFF THE TRACK. I CALLED THE KOONS BODY SHOP. SOME MECHANICS CAME, TOOK THE DOOR OFF AND THEN SOMEHOW REATTACHED IT. IF SOMEONE HAD BEEN STANDING WHERE THE SLIDING DOOR LANDED A SERIOUS INJURY WOULD HAVE RESULTED. THE MANUFACTURER ASSUMED NO RESPONSIBILITY FOR THE PROBLEM. I AM SURE IT IS SOME KIND OF DEFECT IN THE DOOR. I HAD TO PAY FOR THE REPAIR MYSELF. I APPEALED ALL THE WAY TO THE ARBITRATION BOARD BUT THE COMPANY WOULD TAKE NO RESPONSIBILITY AT ALL SINCE I WAS PAST THE 12-MONTH WARRANTY PERIOD. I THINK THIS PROBLEM OCCURRED WITH SOME FREQUENCY WITH THIS VEHICLE SINCE THE BODY SHOP REPAIRMAN WAS VERY FAMILIAR WITH THE PROBLEM. I AM ALSO HAVING SOME PROBLEMS CURRENTLY (2/27/99) WITH THE RIGHT PASSENGER DOOR WHICH IS OUT OF ALIGNMENT AND AN INDEPENDENT REPAIRMAN HAS CONFIRMED THAT HE SEES THIS QUITE OFTEN. I DO NOT THINK DOOR STRUCTURES ON THE BODY OF THIS CAR ARE WELL MADE AND I BELIEVE THEY MAY POSE SOME SAFETY HAZARD.
NO SUMMARY
FUEL INJECTOR RAIL IS LEAKING. NOTIFIED THE DEALER AND WAS INFORMED THAT THEY HAVE 70 ON BACK ORDER. OTHER PAST PROBLEMS WITH THIS VEHICLE INCLUDE: TRANSMISSION, A/C, TIMING COVER KIT AND CHAIN, SERPENTINE BELT AND TAILGATE PISTON, ALL OF WHICH HAVE BEEN REPLACED. *AK *ML
WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE, AND SOMETIMES NO BRAKES AT ALL, WHICH MAY CAUSE AN ACCIDENT. ALSO, PROBLEMS WITH TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION. *AK
MASTER BRAKE CYLINDER KEEPS LEAKING ALL THE FLUID, CAUSING THE BRAKES TO FADE, AND WHEN FILLED BACK UP THE FLUID LEAKS OUT AGAIN. DEALER HAS NOT BEEN CONTACTED. *AK
IMMEDIATELY AFTER STARTING THE VAN, PULLING AWAY FROM A PARKING PLACE, DRIVER FOUND THE VAN DIFFICULT TO STEER. WHEN CHECKING UNDER THE HOOD HUSBAND FOUND THE BELT TENSIONER BROKE. DEALERSHIP CONTACTED ABOUT THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
HAD RECEIVED RECALL NOTICE 96V099000 IN THE MAIL. CALLED THE DEALER FOR AN APPOINTMENT. WAS INFORMED THAT NO PARTS WERE AVAILABLE FOR THE BRAKE SYSTEM & DID NOT KNOW WHEN THEY WOULD BE. *AK
RECEIVED RECALL NOTICE #97V149000 IN THE MAIL. NOTIFIED THE DEALER. WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO REPAIR THE SEAT BELT SYSTEM. *AK
RECEIVED A RECALL NOTICE 95I001006 IN THE MAIL. CALLED DEALER & WAS INFORMED THAT NO PARTS WERE AVAILABLE AT THAT TIME FOR THE DOOR/HINGE ATTACHMENTS. *AK
RECALL # 96V099000 CHRYSLER/BRAKES; HYDRAULIC: ANTI-SKID SYSTEM; CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE BRAKE SYSTEM. THIS IS THE THIRD TIME WITHIN THE LAST 2 MONTHS THAT VAN HAS BEEN SERVICED. ABS PUMP MOTOR REPLACED TWICE. DEALER STATES THAT THE RELAY TO ABS MOTOR NEEDS REPLACING, BUT THE TOOLS TO REPLACE PART ARE NOT AVAILABLE. *AK
CONSUMER WAS INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH THE DRIVER'S AIR BAG DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHEN LIFT GATE IS RAISED IT WILL NOT STAY UP DUE TO HYDRAULIC ARMS FAILURE.
RIGHT SIDE LIFTGATE SUPPORT SHOCK BROKE, FELL ON OWNER'S WIFE AND PINNED HER TO THE GROUND.
TRANSMISSION FAILED, VEHICLE JUMPED INTO 2ND GEAR, ALMOST LOSING CONTROL.
WHEN RAINS OR IN A LITTLE PUDDLE OF WATER THE SERPENTINE FAN BELT GETS WET AND SLIPS OFF OF THE PULLY.. DEALER CANNOT DUPLICATE THE PROBLEM. *AK
STEERING COLUMN CAUSES PROBLEMS WITH STARTING OF VEHICLE. ALSO STEERING WHEEL COLUMN LOCKS UP WHILE DRIVING. CAUSE UNKOWN.
TRANSMISSION FAILURE. *AK
OWNER HAS TAKEN VEHICLE IN FOR RECALL NO. 96V09900, INVOLVING ABS BRAKES. RECALL WORK WAS COMPLETED, BUT ABS LIGHT REMAINS ON WHILE DRIVING. *AK
BOLTS ON REAR DOOR FAILED, ALLOWING DOOR TO FALL DOWN CRASHING ONTO OWNER'S BACK AND PINNING HER BETWEEN DOOR AND VEHICLE.
DRIVER'S SIDE SEAT BELT DOES NOT RELEASE OR RETRACT. SEAT BELT WOULD TIGHTEN UP WHEN IN USE. HAPPENS INTERMITTENTLY. TOOK TO DEALER & WAS INFORMED BY MECHANIC VEHICLE HAD TOO MANY MILES IN ORDER TO HAVE SEAT BELT REPAIRED. *AK
THE SLIDING DOOR FELL OFF THE VEHICLE WHICH ALMOST INJURED THE OCCUPANT. DEALER REPLACED TRACK, BUT PROBLEM IS STILL OCCURRING IN WHICH THE SLIDING DOOR WON'T SHUT PROPERLY WHILE DRIVING. *AK
LIFTGATE PROP ROD PIVOT BOLT FAILED.
MOTOR MOUNTS FAILED.
TRANSMISSION RUNS ROUGH ESPECIALLY WHEN CHANGING GEARS. VEHICLE BUMPS WHEN DECELERATING TO A STOP.
TRANSMISSION RUNS ROUGH ESPECIALLY WHEN CHANGING GEARS. VEHICLE BUMPS WHEN DECELERATING TO A STOP.
SEAT BELT FAILED PRIOR TO RECALL NOTICE.
WHEN THE BRAKES ARE APPLIED THE ABS LIGHT INTERMITTENTLY COMES ON . THE DEALER HAS BEEN NOTIFIED . *AK
VEHICLE HAS EXPERIENCED CONTINUED SHIFTING PROBLEMS SINCE MILEAGE OF 24,741, TRANSMISSION TRANS AXLE/PUMP FINALLY REPLACED DUE TO COMPLETE FAILURE AT 76,537 MILES.
TRANSMISSION FAILED SEVERAL TIMES.
NO DEPLOYMENT OF AIR BAG DURING VEHICLE COLLISION. ( ATTORNEY FOR CONSUMER).
VEHICLE COLLISION OCCURRED WITH NO DEPLOYMENT OF AIR BAG, INJURIES DUE TO FAILURE.
CONSUMER WAS DRIVING APPROX. 45MPH WHEN VEHICLE OVERHEATED AND A SMELL OF BURNING RUBBER OR PLASTIC WAS NOTICED. PULLED OVER AND SMOKE WAS COMING FROM WIRING HARNESS OF FIREWALL ON DRIVER'S SIDE. GARBER COUNTRY AUTOMOTIVE DEALERSHIP (904-284-9811) REPAIRED THE VEHICLE. "CHECK WIRE, UPPER FENDER AREA, KEPT BURNING, FUSABLE LINK ". TRANSMISSION WOULD NOT SHIFT INTO THIRD GEAR. *SLC
THE WELD THAT HOLDS THE FRONT RIGHT SIDE DOOR TOGETHER FAILED, CAUSING THE DOOR TO SAG, AND ALSO THE LATCH DOES NOT WORK. *AK
COULD NOT SHIFT LEVER BACK TO DRIVE AFTER DOWNSHIFTING/ DEALER SAID CABLE WAS STRETCHED.
PAINT ON ROOF AND ENGINE COMPARTMENT IS COMPLETELY PEELING OFF.
THE MIDDLE ROW PASSENGER SIDE SEAT BELT ANCHOR AT THE FLOOR AND THE CLIP THAT HOOKS TO THE FLOOR COMES APART FROM THE HOOK, CAUSING THE BELT TO SEPARATE FROM THE ANCHOR WHICH RESULTED IN NO RESTRAINT TO THE PASSENGER. THERE WAS INVESTIGATION ON THIS TRUCK FOR THE SEAT BELT, BUT NOW IT IS CLOSED, PE96-008. *AK
UPON APPLYING BRAKES AT HIGHWAY SPEED THER EWAS SEVERE VIBRATION DUE TO PITTED FRONT BRAKE ROTORS. *AK
CONSUMER REAR ENDED A VEHICLE AND AIR THE BAGS DID NOT DEPLOY.THE DEALER WILL BE CONTCTED . *AK
BRAKES: DRIVING ALONG THE ABS BRAKE LIGHT CAME ON, PUT FOOT ON BRAKE TO SLOW DOWN; BRAKES BECOME HARD, TRIED TO STOP AND HAD NO BRAKES. *AK
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, THE TENSIONER FELL OUT ONTO THE HIGHWAY AND THE FAN BELT CRACKED, CAUSING THE TRUCK TO LOOSE POWER STEERING WITHOUT ANY WARNING. *AK CONSUMER STATED THE BELT TENSIONER FAILED 3 TIMES AND HAD TO BE REPLACED, CONSUMER STATED THE BOLT THAT HOLDS THE TENSIONER TO THE ENGINE BLOCK VRACKED.*JB
SEAT BELT ATTACHMENT DOES NOT STAY ATTACHED. OWNER HAS HAD THIS PROBLEN SINCE SHE BOUGHT THE VEHICLE. OWNER HAS NOT CONTACTED THE DEALER. *AK
MIDDLE SEAT BELT ATTACHMENT FAILED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1992 Plymouth Grand Voyager → · Every Grand Voyager year → · How the figures are calculated →