Ford Motor Company: Power Train › Axle Assembly › Axle Shaft
Ford Motor Company reported this defect to federal regulators on Nov 10, 2020 and put the number of vehicles at risk at 15,587. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The risk
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Ford Explorer | 2,465 | 15 | 14 | 39 |
| 2015 Ford Explorer | 1,814 | 9 | 1 | 37 |
| 2015 Ford Taurus | 283 | 6 | 1 | 12 |
| 2014 Ford Edge | 384 | 3 | 0 | 14 |
| 2014 Ford Explorer | 1,684 | 7 | 6 | 32 |
| 2014 Ford Taurus | 229 | 5 | 1 | 13 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V692000.
Full record for the 2016 Ford Explorer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →