Ford Motor Company: Suspension › Rear
Ford Motor Company reported this defect to federal regulators on Feb 10, 2020 and put the number of vehicles at risk at 211,207. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Ford Flex | 69 | 3 | 0 | 7 |
| 2018 Ford Taurus | 52 | 4 | 1 | 3 |
| 2018 Lincoln MKT | 7 | 2 | 0 | 0 |
| 2017 Ford Flex | 42 | 4 | 0 | 2 |
| 2017 Ford Taurus | 44 | 4 | 0 | 1 |
| 2017 Lincoln MKT | 4 | 3 | 0 | 0 |
| 2016 Ford Flex | 102 | 3 | 0 | 4 |
| 2016 Ford Taurus | 87 | 4 | 1 | 4 |
| 2016 Lincoln MKT | 9 | 3 | 0 | 0 |
| 2015 Ford Flex | 116 | 4 | 2 | 0 |
| 2015 Ford Taurus | 283 | 6 | 1 | 12 |
| 2015 Lincoln MKT | 25 | 6 | 0 | 2 |
| 2014 Ford Flex | 249 | 4 | 2 | 11 |
| 2014 Ford Taurus | 229 | 5 | 1 | 13 |
| 2014 Lincoln MKT | 54 | 4 | 0 | 2 |
| 2013 Ford Flex | 580 | 6 | 1 | 11 |
| 2013 Ford Taurus | 585 | 9 | 6 | 20 |
| 2013 Lincoln MKT | 70 | 7 | 2 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V072000.
Full record for the 2018 Ford Flex → · Recalls carrying a do-not-drive advisory → · Where this data comes from →