2017 Ford Fusion complaints

SICKENING FUMES/ODORS ENTERING MAIN CABIN OF THE CAR, UNLESS THE AIR IS ON RECIRCULATE. FUMES CAUSING HEADACHE, SORE THROAT, RESPIRATORY AND EYE IRRITATION. THE FUMES ARE PRODUCED FROM UNDER THE HOOD AND ENTER THE CAR WHEN IT IS RUNNING AND THE WINDOWS ARE DOWN OR THE AIR CONDITIONER OR HEATER PULL IN OUTSIDE AIR.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT STATED THAT THE BATTERY HAD COMPLETELY FAILED. THE FAILURE RECURRED TWO MORE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 700.

THERE IS A WELL-DOCUMENTED ISSUE ABOUT DEAD BATTERIES IN THIS VEHICLE, LIKELY CAUSED BY A FAULTY ACM (AUDIO CONTROL MODULE). THERE ARE HUNDREDS OF POSTS ABOUT THIS OVER THE WEB, SOME OF WHICH CAN BE FOUND HERE: HTTP://WWW.FUSIONSPORTFORUMS.COM/FORUM/257-FUSION-V6-SPORT-AUDIO-ELECTRONICS-LIGHTING/3770-DEAD-BATTERY-93.HTML HIGH-LEVEL COMPLAINT: BATTERY IS DEAD AFTER SITTING FOR 8 HOURS EVERY SINGLE DAY ON A NEW VEHICLE WITH LESS THAN 3000 MILES. UNACCEPTABLE!

"TAKATA RECALL" MY COMPLAINT IS THAT I RECEIVED A SAFETY RECALL LETTER IN JULY OF 2016, AND SINCE HAVE NOT RECEIVED ANYTHING TO FOLLOW UP WITH IT. MY COVER ON THE DASH BOARD OVER THE AIRBAG IS WARPED AND BOWED UP AND I AM AFRAID THAT THIS MAY ALSO BE A PROBLEM WITH THIS ISSUE. IF THIS IS POSSIBLY ANOTHER PART OF SOMETHING WITH THE AIRBAG SYSTEM WHY HAS IT NOT BEEN TAKEN CARE OF BY NOW. THANK GOD NOTHING HAS HAPPENED, BUT I WOULD TRULY LIKE TO GET THIS RESOLVED BEFORE IT IS TO LATE AND SOMEONE GETS HURT . PLEASE LET ME KNOW WHAT, IF ANYTHING, IS MOVING TOWARD RESOLVING THIS RECALL IN THE VERY NEAR FUTURE. ALSO WHAT I CAN HAVE DONE TO GET MY ISSUE TAKEN CARE OF. I WAS TOLD BY MY FORD DEALER THAT THERE SHOULD BE MORE INFO OUT IN NOV OR DEC. 2016 I HAVE RECEIVED NOTHING AND HEARD NOTHING AND IT IS NOW MARCH 2017. NOW ACCIDENT TO REPORT. JUST NEED SOME KIND OF ANSWERS. THANK YOU

THE DRIVERSIDE/PASSENGER SIDE WINDOWS GO UP AND THEN COMES RIGHT BACK DOWN AUTOMATICALLY. WHEN YOU TRY TO MAKE THE WINDOWS STAY UP THEY COME BACK DOWN. I TRIED TO DO IT WHEN THE CAR WAS MOVING AND STATIONERY.

FORD EGINEERS ARE WORKING ON A WINDOW PROBLEM . WHEN THE WINDOWS TRIES TO CLOSE ,AS IT HIT THE TOP, IT IMMEDIATELY GOES BACK DOWN. BEEN TO SHOP 2 TIMES WITH THE DRIVERS WINDOW AND THE LATEST WAS WITH BOTH FRONT WINDOWS. TEMPORARY SOLUTION IS TOO EASE IT UP A LITTLE AT A BIT AT A TIME

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING AT DUSK OR DAWN, THE HEADLAMP BEAMS WERE TOO DIM TO PROJECT A VISIBLE LIGHT TO SAFELY OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN

WAS DRIVING IN A PARKING LOT, BETWEEN 5-10 MPH WHEN THE CAR CLICKED LOUDLY. I LOST STEERING AND BRAKES, AND CAME TO A SUDDEN STOP. THE ENGINE HAD TURNED OFF, THE CAR HAD PUT ITSELF INTO PARK, AND THE INSTRUMENT PANEL WENT BACK AS IF I HAD OPENED THE DOOR WITH THE CAR SHUT OFF.

I WAS IN A MULTI CAR COLLISION WITH SERIOUS FRONT END DAMAGE TO MY VEHICLE. THE FLOOR AIRBAGS ACTIVATED BUT THE STEERING WHEEL AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION APPROACHING A FREEWAY ENTRANCE. MY CHEST AND FACE HIT THE STEERING WHEEL CAUSING ME PAIN, BRUISES AND CONTUSIONS. POLICE OFFICER ADVISED ME TO REPORT THE AIR BAG FAILURE.

DEAD BATTERY ISSUE. BRAND NEW CAR SITTING FOR 6 DAYS HAS BATTERY GO BELOW "MINIMUM START" AND WHEN START BUTTON IS PRESSED, ENTIRE CAR GOES DEAD. ISSUE IS NOT ISOLATED TO ONLY MY CAR. MANY OWNERS HAVE EXPERIENCED THIS PROBLEM ONLY TO BE TOLD THAT IT'S "NOT A PROBLEM". THE FORD FUSION SPORT FORUM HAS TONS OF PEOPLE COMPLAINING (HTTP://WWW.FUSIONSPORTFORUMS.COM/FORUM/257-FUSION-V6-SPORT-AUDIO-ELECTRONICS-LIGHTING/3770-DEAD-BATTERY.HTML). WHEN I CONTACTED FORD CORPORATE CUSTOMER SERVICE, I WAS TOLD THAT THERE ARE NO "RECALLS NOR TECHNICAL SERVICE BULLETINS" ISSUED ON THIS PROBLEM AND TO LODGE A COMPLAINT WITH THE NHTSA. THIS ISSUE IS SAFETY RELATED BECAUSE OWNERS CAN BE STRANDED AWAY FROM HOME; AND THIS PROBLEM HAPPENS CONTINUOUSLY. PROBLEM OCCURRENCE: THIS PROBLEM WILL OCCUR IF THE VEHICLE IS PARKED, SHUT OFF, AND NOT USED FOR 3 OR MORE DAYS. SUSPECTED ISSUE: AS AN IT PROFESSIONAL, I SURMISE THE PROBLEM'S ORIGIN IS BASED ON THE CAR HAVING A MODEM THAT NEEDS TO "PING" AND COMMUNICATE WITH THE FORDPASS APP ON A CONTINUAL BASIS (THEIR SELLING POINT IS THAT THE CAR CAN BE LOCATED ANYWHERE IF IT'S STOLEN). AND JUST LIKE A CELL PHONE, IF THE CAR IS PARKED IN AN AREA WITH ONLY ONE BAR OF CELL SERVICE, THE UNIT MUST USE MORE AND MORE POWER TO PING THE CELL TOWER, THUSLY DRAINING THE CAR'S BATTERY AT EXORBITANTLY HIGH RATES. COUPLE THIS WITH THE FACT THAT THE CAR'S BATTERY IS NOT A DEEP CYCLE HIGH CCA MODEL, AND YOUR LEFT WITH UNCERTAINTY THAT YOUR CAR WILL START THE NEXT MORNING. *TR

ISSUE 1: FMVSS CRITICAL SAFETY ISSUE. INTERMITTENT TOTAL FAILURE OF CLIMATE CONTROL SYSTEM, INCLUDING FAILURE OF DEFOGGER CAUSING OBSTRUCTED VISIBILITY IN COLD CLIMATES (VEHICLE IS BASED IN METROPOLITAN DETROIT). THE FAILURE IS BOTH ELECTRICAL AND MECHANICAL. NEITHER THE TOUCH SCREEN NOR THE PHYSICAL CONSOLE BUTTONS RESPOND TO COMMANDS. AFTER SECOND INTERMITTENT FAILURE, THE VEHICLE WAS PARKED OVERNIGHT IN AN ATTACHED HOME GARAGE. AFTER IGNITION, DEFOGGER FUNCTIONED, BUT NO OTHER CLIMATE FUNCTIONS WORKED. DEFOGGER EMITTED A BURNING SMELL AKIN TO A CAMPFIRE. FORCED TO DRIVE WITH SUCH CONDITIONS TO WORK TO MAINTAIN VISIBILITY. ISSUE 2: POSSIBLE FMVSS SAFETY ISSUE. INTERMITTENT FAILURE OF THE AUDIO SYSTEM, INCLUDING SNYC COMMANDS. TOUCHSCREEN (BOTH ON THE HOME SCREEN AND ON THE TOOLBAR AT THE BOTTOM OF THE SCREEN) AND PHYSICAL BUTTONS DO NOT RESPOND WHEN AUDIO BUTTONS ARE PRESSED. WHEN THIS HAPPENS, SYNC DOES NOT RESPOND. ALTHOUGH BLUETOOTH IS ACTIVE, OCCUPANTS CANNOT HEAR THE DIALED PARTY, AND THE DIALED PARTY CANNOT HEAR THE OCCUPANTS. SINCE SYNC IS TIED INTO 911 SYSTEM FOR CRASHES, THIS WILL PREVENT OCCUPANTS FROM ENGAGING WITH 911 OPERATORS HANDS-FREE IN AN ACCIDENT. IF OCCUPANTS CANNOT REACH/MANIPULATE PHONE IN A CRASH, THEY MAY BE UNABLE TO CALL FOR HELP. ISSUE 3: INTERMITTENT REAR CAMERA FAILURE. AFTER RAINFALL AND FROST EVENTS, THE REAR CAMERA DOES NOT ENGAGE WHEN THE VEHICLE IS PLACED IN REVERSE GEAR. THE SCREEN IS BLACK, EXCEPT FOR AN OUTLINE OF THE VEHICLE. THE RADAR

TAKATA RECALL: RECEIVED NOTICE OF RECALL IN JULY 2016. IT IS NOW 11/22/2016 AND I HAVE STILL NOT BEEN CONTACTED BY FORD INDICATING PARTS ARE AVAILABLE AND THAT REPAIR CAN BE SCHEDULED. I CONTACTED A LOCAL FORD DEALER LATE AUGUST AND THEY HAD NO INFORMATION ON THIS RECALL.

WIPER SPRAY NOZZLES DO NOT SPRAY ON THE WINDSHIELD VERY WELL MAKING IT DIFFICULT TO CLEAR A DIRTY WINDSHIELD. THE WIPER ARMS BLOCK THE LEFT AND RIGHT SPRAYERS AND ONLY GET A SMALL AMOUNT OF FLUID ON THE WINDSHIELD. AFTER THE WIPERS LEAVE THE HOME POSITION AND STAY SLIGHTLY ELEVATED ON THE WINDSHIELD THE CENTER SPRAYER CAN NO LONGER SPRAY PAST IT TO COVER THE WINDSHIELD EITHER.

THIS CAR DIDN'T STOP WITH IN 40FT WHEN THE SPEED IS 25 MPH AND HAPPENED TO COLLIDE WITH ANOTHER CAR WHICH CHANGED LANES ABRUPTLY.

MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE CAR REPAIRED. IN ADDITION, THE MANUFACTURER HAS NOT PROVIDED ANY ALTERNATE TRANSPORTATION AND INSTEAD TRIED TO GET ME TO BUY AN EXTENDED WARRANTY. HORRIBLE CUSTOMER SUPPORT FROM FORD. THIS IS A SAFETY FIX, AND THE CAR ITSELF JUST WOULDN'T RUN. TO NOT TAKE CARE OF THE CUSTOMER OR HAVE THE ABILITY TO QUICKLY GET A PART IS UNACCEPTABLE. WIRING HARNESSES SHOULD NOT FAIL IN 5 WEEKS AND 2K MILES. THE CAR DROVE ONE MILE, THEN WOULD NOT RESTART. IT ONLY COMPLAINED TO "GET OFF THE ROAD SOON". A FAILURE OF WHAT SHOULD BE A VERY BASIC PART AT 2K MILES IS CONCERNING, NOT TO MENTION THE INABILITY OF FORD TO REPAIR IT IN QUICK FASHION. THIS DOES MAKE ME WONDER IF THE PROBLEM IS MORE WIDESPREAD AND SO PARTS ARE HARD TO COME BY.