2017 Ford Fusion complaints

I pulled in and got gas. I put the car in drive but it wouldn't stay in drive, it went back to park. So I had it towed.there were no warning before this happened!no it wasn't inspected. No it has been reproduced. I was stuck in an parking lot. The bushing for the shifter cable was missing. U would have to contact the dealership for the parts.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was previously taken to a local dealer, and the transmission was replaced; however, while driving at an undisclosed speed, the vehicle was shaking abnormally while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to another local dealer, where it was diagnosed and it was determined that the engine needed to be replaced. The local dealer provided the contact with a rental vehicle. The vehicle was diagnosed with coolant intrusion in cylinders #2 and #4, DTC: P0316; and associated the failure with Customer Satisfaction Program: 19B37. The vehicle was not repaired due to the cost. The contact associated the failure with TSB 22-2322; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 119,322.

Horn, randomly sounds off

The contact owns a 2017 Ford Fusion. The contact stated that while her granddaughter was driving at an undisclosed speed, the steering wheel detached and was left hanging. The driver moved over to the side of the highway. The contact stated that the steering wheel was previously repaired under NHTSA Campaign Number: 18V167000 (STEERING); however, the failure occurred. The vehicle was towed to a local dealer but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.

My backup camera on my 2017 ford fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other vin numbers using the same part

Coolant intrusion into the engine causing my car to missfire going down the road. Car is sitting in my yard unfit to be driven. Dealership claims it had previously been remedied. The car has only been inspected by my mechanic. No prior warnings before the misfire occurred

Engine failed. Lost all compression. Evidently this is a known problem with this engine where the head, head gasket and block fail between cylinders.

There is open recall for 2017 ford fusion coolant leak that may lead to vehicle fire i have the same issue with my 2017 ford fusion but my vin is not flagged now I’m scared to drive the vehicle

2017 fusion 1.5 ecoboost.(purchased at 128k) 148k miles- 1 time white smoke at start up no check engine light. All of a sudden while driving started to drive rough. Towed too mechanic, determined cylinder #2 has coolant intrusion. Conducted the TSB. For this defect. All symptoms confirmed for the coolant intrusion. Got Quoted $10k for engine replacement. Vehicle has been parked in driveway since 10/24/25 too expensive too repair for a defective problem from ford.

My Ford Fusion has the 1.5L ecoboost engine. This engine has engineering issues that are known to Ford. My vehicle started producing white smoke from the exhaust and sluggish performance. At approximately 105,000 miles my vehicle went into limp mode due to a cracked head gasket. This was due to coolant intruding into the cylinders. Ford did a short block engine replacement and reprogrammed the PCM to try to fix the issue. At approximately 220,000 miles the vehicle started producing the same symptoms described earlier and the vehicle now requires a complete engine replacement. Ford refuses to fix this for me, even though it is well documented that this engine has engineering issues. These engines should last longer than 105,000 miles.

Coolant leaking into cylinder, causing sudden rough driving, engine overheating warnings that don’t match temperature readings and distract driving.

Car warning states “steering assist fault service required” total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with OBDII scanner

In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially others as the total view between mirrors and the backup camera is compromised. The vehicle has not been taken to a dealership as it is out of warranty. I see where Ford has a recall on some of these, so I checked both NHTSA and Ford websites, and it says this vehicle is ineligible for repair. However, we are experiencing this problem from time to time, most recently 2 days ago when our [XXX] old was driving it. He called to let us know what the camera was doing. I believe having a safety device glitching is unnacceptable, and I would like to see Ford resolve this issue for not just my car but all of them having a KNOWN issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is experiencing coolant intrusion from a crack in the engine block 3rd cylinder which is a known issue by Ford for my particular vehicle year (2017). Ford has issued a TSB/Recall for model years 2017-2019, I believe this issue should qualify for manufacturer recall as this is known issue.

Ford Fusion 1.5L Ecoboost engines are known to have a fault short block that causes coolant intrusion. This defect does not trigger a check engine light, so there is no way for a driver to identify the problem until it's too late. Ford issued a Technical Safety Bulletin informing mechanics of this issue but customers were not given an option to repair it. A Customer Satisfaction Program (CSP) was initiated to replace some VIN models short blocks, but not all. Other Ford 1.5L Ecoboost engines are having this issue and were not properly informed or given the option to repair through the CSP and are driving cars that can have total engine failure without proper notification. I have taken my Ford Fusion in for all the safety recalls and was never informed of this issue. I was not part of the CSP that aimed to repair the defect because my VIN did not qualify. However, my Ford Fusion 2017 1.5L Ecoboost engine has this same defect and it wasn't caught until damage had been done to the engine and a costly repair was initiated. No check engine light or warning came from Ford to inform me of this issue. I fortunately started hearing noises and went to check it out before taking a long trip in the snow--which could have had disastrous safety consequences if engine failure occurred. I am not the only one with a ford 1.5L Ecoboost engine that has had this issue. Many people have either not been included in the CSP program or were unable to repair in their narrow CSP plan window. Ford is w

This Fusion has the same coolant leak as described in Customer Satisfaction Program 21N12.

Wrench light came on my car while driving 30mph, then the engine light. Had it diagnosed & I am told my car that went to the shop with code p0741 needs a NEW transmission!! 54, 618 miles only. Fix is $6800.00. I was told not to drive the car as it could seize up.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting to drive(D), the vehicle erroneously rolled backwards up a slight incline. The failure had occurred on several occasions. Additionally, while driving down a hill and depressing the brake pedal, the brakes malfunctioned, the vehicle failed to stop, and drove through a 4-Way intersection and drove approximately a half mile before stopping. During the failure, the message "Transmission not in Park" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 160,000.

Vehicle display more often than not shows "Rear view camera not available" or a distorted image when reversing.

Recommended by dealer service CS replace long block assembly Using bore scope found coolant leaking into cylinder referred to tsb22-2229 long block recommended. Cost originally was $7923.77. After service manager was talked to price went to$7016.27. Install to be completed by 11/20/2025. Upset but what can I do. Car has 47183. 2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into several cylinders, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.

The contact owns a 2017 Ford Fusion. The contact stated that the steering wheel was loose. The contact was able to rock the steering wheel approximately 3/8 of an inch in either direction. There was no warning light illuminated. The contact researched online and related the failure to NHTSA Campaign Number: 18V167000 (Steering). The contact called a local dealer and was advised that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 100,000.

Vehicles Engine has been affected due to a know manufacturing flaw with design that caused coolant to leak into the cylinder walls of the engine block causing a rough idle, white smoke out of the exhaust and cylinder 2 misfire.

Have had to replace the same 2 coil pacs in last three months. Car will not accelerate properly will not shift into gears properly took to have information test done keeps coming back fouled 2 & 4 coils

Technical Safety Bulletin 19-2346; coolant infiltrating cylinder #2. Quoted $8350 for long block repair.

I was experiencing engine vibration while driving and lack of power when I pressed gas pedal. I took it to an independent garage first, and then to the dealer. Both told me there was coolant and water in the cylinders, and the dealer told me I needed a total engine replacement consisting of the long block and the head gasket. And it was going to cost me $14,000. my car only has 44,000 miles on it and Ford told me there was nothing they could do about it even though it was a known issue dating back several years.

The Transmission in the Ford Fusion 1.5 L engine just stop working. The car will go and then the transmission would just stop working. The you could turn the car off and it would drive again and stop working again. It took me turning the car off about 12 times to get it home. This was just a test drive after my daughter had it towed home after being stranded. This is a safety issue for not only young girls being stranded, but everybody being stranded without any warning! Ford knows there is an issue, hopefully the Ford Executives are warning their love ones not to buy a Ford Fusion Model that has this issue.

2 separate dealerships made me pay to replace faulty tires when the new ones blew out within less than a month of purchase. They also pocketed the mail in rebates I was promised for buying new sets of tires from their locations. I started taking my car to an independent garage for regular maintenance. My traction control light has been on since shortly after I bought the car in 2018 but I never imagined I'd be spending my entire savings on repairs immediately after the useless warranty expired. First it was a cracked flex plate which I'm lucky happened when I was driving on a side road as opposed to the interstate. I was going roughly 55mph when I lost my ability to steer, accelerate, or even cut power to the ignition. My car has been towed 4 times with total cost of almost 10K and it still isn't fixed. I reported everything to Ford they don't stand by anything Ford manufactures. I'll probably be living in this piece of trash soon enough as that savings I just wasted was a down payment for a house

Misfire in Cylinder 2 caused by Coolant Leak into the Bore.

In 5/2025 I had the transmission light come on my dashboard, then it went away. 2 days later I could not shift my car into drive only reverse or neutral. When I popped the hood the Shifter cable was detached and the bushing was in pieces. I purchased the ford OEM parts and replaced it. Today 10/8/25 The light appaired on my dash again. When I got home I popped the hood and the bushing was in pieces. Luckily I had purchased 2 replacement parts in May. I replaced it and it seems to be working. But I should not have to replace them this often. Today 10/8/25 I am purchasing 2 more just in case. But can we get this fixed with something more sturdy.

BUSHING FOR SHIFTER BUSTED, PERVIOUS RECALLS ON 2013-2016 MODELS, NUMEROUS REPORTS KNOWN FOR THIS HAPPENING ON 2017-2019 MODELS AS WELL. CURRENTLY HAVING VEHICLE BUSHING REPAIR AFTER CAR BEING IN THE SHOP FOR OVER A WEEK AFTER HAVING FRONT LINE BRAKE HOSES REPLACED AS WELL.

Leaking fluids

Vehicle purchased used at Simmons & Rockwell on [XXX] Mileage 16,323. Mileage 38,559 First Engine Failure & replaced "NEW" July 2019, *** indications & doc of 2nd engine failure about 70k mileage) Mileage 121,163 Second Engine Failure & replaced "NEW" August 2022 and finally Mileage 189,323 with Third Engine Failure Sept 2025 This vehicle had regularly interval oil changes. ALWAYS Serviced & maintenaced regularly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine has cylinders flooding with coolant due to the design of the EcoBoost engine

Coolant intrusion and requires short block replacement

I am a single mother raising my 6-year-old daughter on my own. This past year has been extremely difficult, as my car has been constantly in and out of repair shops. I have spent more than $8,000 in the last year and a half on unexpected repairs, many of them involving serious safety issues. I was never informed about the recall and never received any notice. This situation has caused me a lot of stress and hardship, and I am asking for guidance and support to help me through it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While changing my car from park to drive my vehicle got Stuck in reverse and wouldn’t come out even after turning car off which usually force vehicle to go into park. This was most likely due to the shifting cable bushing no longer being there and possibly disintegrating. Due to left over residue in the general area. I saw this was a recall for fords from I believe 2013/2014 up 2016 for the same issue. I go online and their are a couple of pages claiming this has happened to them as week or to check it to make sure it’s still on.

When turned on airconditioner car shuddered engine light came on started blowing white smoke alot and blow buy engine oil in crank case

Coolant leak into the cylinders. Replaced the first engine for the same issue, this is the second engine.

NHTSA COMPLAINT - 2017 Ford Fusion Energi Titanium (VIN: REDACTED) - [XXX] (Collision) Q1: FAILED COMPONENT Battery Energy Control Module (BECM) and hybrid battery cell balancing circuits failed post-collision. Per Ford Recall 23V-440, Current Interrupt Device causes excess voltage, fire risk, toxic gas exposure. DTCs: U1027 (ABS/ECM loss), P2450/P2451 (EVAP stuck open/closed), P0DD2/P0DD6/P0DDE (battery cell balancing circuits H/J/K/M stuck off). Vehicle available for inspection. Q2: SAFETY RISKS Sudden power loss, fire risk, CO/HF toxic gas exposure from damaged cells. HF IDLH 0.025 g/m³. Symptoms: headaches, cognitive issues, respiratory problems requiring Brain MRI. Ford documented 7 fires, 2 while driving. Gas events recur when changing charging amperage; CO detector alarmed repeatedly; hospitalized for symptoms. Q3: DEALER CONFIRMATION NOT investigated. No Ford dealer conducted required post-collision battery diagnostics despite DTCs proving multiple system failures. United Insurance Claims ignored [legal demand] for hybrid-specific inspections. No CO/HF assessment. Battery cell balancing failures indicate physical collision damage to high-voltage system. Q4: INSPECTIONS Insurance: Standard only, ignored DTCs requiring hybrid testing. Ford Service (Tempe, AZ) and Ford Collision Center (Mesa, AZ): No inspection; reasons given a) lack capability b) we just scan the vehicle; we don't thoroughly inspect for gas leaks". Recall 23V-440 documents identical failures. Police: No

Check engine light came on Took to dealer 2017 Ford Fusion 2.0 engine. Tech said code p0304 showed on the pcm. Did a scope on cylinder found coolant leaking cylinder Said he referred to tsb22-2229 and it showed replace long block That was May 22 2025. Price for parts and labor$7923.77. 82 years old fixed income Can not afford. Car still sitting in my driveway. Ford gave me a case # but said car was to old to do anything about it

I had a bad car accident October 2019 going 45 mph, I push the breaks the car didn’t stop and I crashed not after a month from getting the car from drivetime on a special discount

Shift cable came off the transmission shifter bushing.

My vehicle had been experiencing overheating issues for several years. This would cause my car to go into limp mode making it dangerous for me and other cars around me to have to go around me. This issue is related to a manufacturing defect caused by the design of the motor cooling system. As a result of this defect I had to pay $8k+ to have this car repaired with a new engine. I am thankful no one was hurt or killed as a result of this defect. It could have caused my car to start on fire. Ford needs to take responsibility for this issue.

I recently bought a gear shift bushing cap for the cable since the cable is loose. I bought the part at Tasca Ford in Cranston, RI. The part was hard to find. It’s the same issue as the recall for the same car b ur years prior. Cap disintegrated since its plastic and next to the engine. The most recent part I bought that was used as genuine replacement has also disintegrated. I can see the pieces of it corroded. I need to buy another one but it’s going to happen again since it’s a faulty design. The first time it happened months ago caused my car to go into park. I couldn’t move it out of the way in the street. It would let me put it in neutral. The second time it happened today the car got stuck in neutral and it took many tries to get it into park. Everything is in tact except the plastic bushing cap and part that clips the cable to the vehicle is corroded. Simple fix but unsafe and happens randomly.

The engine has suffered a complete failure due to a known defect in the 1.5L EcoBoost. This issue was already repaired once under Ford Customer Satisfaction Program 19B37/21N12 (engine short block replacement) on 10/12/2020 at Stilwell Ford, before I owned the vehicle. Less than 5 years later, the exact same defect has occurred again. Details of Failure: •Vehicle began running rough with loss of power and abnormal engine noise. •A compression test performed by my repair shop shows: Cylinder 4 = 0 psi compression, with cylinder wall scoring and oil intrusion. •Shop diagnosis: engine requires complete replacement (~$7,000 repair). •Symptoms are identical to the coolant intrusion / cylinder failure defect covered by Ford’s prior CSP. •This is the second time this defect has occurred on the same vehicle. Safety Risk: •Vehicle misfires and shakes violently, making it unsafe to drive. •Sudden loss of power and potential stalling in traffic pose a serious risk of crash. •Drivers are given no warning before engine failure occurs. Manufacturer Response: •Ford acknowledges this defect under CSP 19B37/21N12 but refuses further coverage since it was “already repaired” once. •As a second owner, I never received notice of the defect. •The fact that the failure recurred shows Ford’s repair program did not fully resolve the defect. Request: I am reporting this as a repeat safety defect. The failure has occurred again after Ford’s supposed remedy. NHTSA should investigate whether Ford’s CSP r

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle unintendedly decelerated and hesitated. The contact stated that the failure had occurred on several occasions. An independent mechanic was contacted. The vehicle was taken to the dealer and three independent mechanics, and was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V390000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 145,000.

Car just stopped moving, transmission . There is a recall on this year but not this vin but seems to be the same problem alot of having from researching