HEADLIGHTS DIM AND GO OUT ON A INTERMITTENT BASIS. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
1997 Ford F-350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
DURING NORMAL OPERATION OF VEHICLE ENGINE WILL STALL UNEXPECTEDLY WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE SEVERAL TIMES, AND REPLACED VARIOUS SENSORS IN AN ATTEMPT TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
VEHICLE HAS BEEN AT DEALER 7 TIMES FOR BRAKE PROBLEMS. WHEN APPLYING BRAKES THERE WAS A GRINDING SOUND,LIKE METAL TO METAL. ALSO, EXTENDED BRAKING DISTANCE. DEALER DETERMINED THAT EMERGENCY BRAKE WAS NOT RELEASING PROPERLY, CAUSING DAMAGE TO BRAKE DRUMS. DRUMS HAVE BEEN REPLACED TWICE THUS FAR. DEALER CANNOT REMEDY PROBLEM WITH EMERGENCY BRAKE. *AK
PURCHASED THIS TRUCK NEW FROM THE DEALER AT 51,000 MILES THEY HAD TO REBUILD THE TRANSMISSION TRUCK THEN WORKED GOOD FOR A WHILE THEN THEY HAD TO REPLACE THE TRANS COMPUTER AT MY EXPENSE NOW AT 81,000 MILES THE TRANSMISSION IS DOING THE SAME THING AS AT 51,000 MILES I WAS TOLD BY THE DEALER THAT THE TRANSMISSION IS ONLY COVERED FOR 12,000 MILES I FEEL FORD SHOULD BE RESPONSIBLE FOR THIS SEEING AS THERE MUST BE SOME SORT OF DEFECT IN THIS UNIT AS OTHERS ARE HAVING THE SAME PROBLEM WITH HARD SHIFTING IN AN AUTOMATIC FROM 1ST TO SECOND AND HAVING PASSING GEAR KICK IN ALL THE TIME.*AK
TIRE DEVELOPED A LARGE BUBBLE OR BLISTER WHERE THE TREAD AND SIDEWALL MEET. TIRE THEN BLEW WITH ONLY APP. 6000 MILES ON IT. FIRESTONE DEALER ONLY WANTED TO SELL ME NEW TIRE AND OFFERED NO EXPLANATION OF TIRE FAILURE. *AK (TIRESIZE: LT23585R16)
WHILE THE VEHICLE WAS BEING DRIVEN ALL ELECTRICAL POWER AND STEERING WAS LOST WITHOUT PRIOR WARNING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
DRIVER'S REAR INSIDE TIRE TREAD SEPARATED WITH A TIRE BLOWOUT. TIRE HAD 2/3 OF TREAD LEFT BEFORE THE BLOWOUT. VEHICLE WAS GOING 25MPH AND HEARD A BOOM. THEN, CONSUMER SAW TREAD FLYING OFF THE TIRE. 1997, FORD, F350 CLUB CREW CAB, USED TIRES CAME ON VEHICLE, SIZE P235/85R16, APPROXIMATE MILEAGE UNKNOWN.*AK FIRESTONE STEELTEX RADIAL R4S, P235/85R16, FAULTY TIRE CAUSED DAMAGE TO VEHICLE, CONSUMER IS REQUESTING REIMBURSEMENT AND FOR TIRES TO BE REPLACED. *SLC
FUEL TANK HOUSING HAS A HOLE ON THE SIDE. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE GOES FROM SIDE TO SIDE AFTER HITTING A BUMP, VIBRATES, AND IS HARD TO CONTROL. DEALER INFORMED CONSUMER VEHICLE NEEDS A STABILIZER BAR, DID NOT COME EQUIPPED WITH ONE.*AK
POWER STEERING WAS LOST WHEN MY HYDRAULIC PRESSURE HOSE WAS BLOWN OUT OF THE FITTING THAT THREADS INTO THE POWER STEERING PUMP. THE LOCAL FORD DEALER PARTS DEPARTMENT HAD SEEN SO MANY OF THESE HOSES REPLACED THAT THE EMPLOYEE AT THE COUNTER KNEW WHAT TYPE OF VEHICLE IT WENT ON WITHOUT ASKING ANY QUESTIONS. HE WAS ALSO ABLE TO RETRIEVE THE NEW HOSE FROM THE WAREHOUSE WITHOUT CONSULTING A COMPUTER FOR A PART NUMBER OR STORAGE LOCATION. THIS TELLS ME (AND HE EVENTUALLY CONFIRMED) THAT THESE HOSE FITTINGS HAVE BEEN FAILING REGULARLY. THE NEW HOSE HAS THE SAME FITTING DESIGN BUT IT ALSO HAS A TAG WHICH CLEARLY STATES, "DO NOT EXCEED 20 FTLBS TORQUE". THE PARTS GUY WAS EMPHATIC THAT I FOLLOW THIS TORQUE SPECIFICATION. I WILL NOTE THE FITTING DESIGN IS SUCH THAT EXCESSIVE TORQUE COULD DAMAGE AN INTERNAL CLIP WHICH SEALS AND HOLDS THE HOSE TUBE TO THE FITTING. I BELIEVE THERE IS A GOOD CHANCE THESE FITTINGS WERE OVER-TORQUED AT THE FACTORY AND IS THE REASON FOR FAILURE. NOTE THAT MY FITTING FAILED AT A LOW SPEED IN A REMOTE SETTING AND NOBODY WAS INJURED - THE OUTCOME COULD HAVE BEEN VERY DIFFERENT HAD IT FAILED WHILE TURNING THROUGH A BUSY INTERSECTION.*AK
PREVIOUS COMPLAINT #ODI747045. I WANTED TO SEND YOU SOME MORE INFORMATION CONCERNING THIS PROBLEM AS I AM AWARE THAT FORD HAS HAD THIS PROBLEM WITH THEIR VEHICLES SINCE 96 WHEN FORD BOUGHT BACK MY VEHICLE AND REPLACED IT WITH ANOTHER VEHICLE WITH THE SAME PROBLEM. RECENTLY I RAN OFF THE ROAD WITH THIS VEHICLE JUST MISSING GOING OVER A SHEER DROP OFF OF OVER 1,000 FEET INTO THE OCEAN. IN MY PANIC STOP WITH NO POWER STEERING AND BRAKES THE STEERING WHEEL WAS INDENTED WITH MY HAND PRINT AND DENTED FRONT SECTION OF WHEEL ALONG WITH THE SHIFT LEVER BREAKING OFF DURING THIS PANIC STOP. THE DEALER WAS CONTACTED JUNE 19, 2001 AND I WAS INFORMED THEY WOULD AGIN BE CONTACTING FORD. I HAVE RECEIVED NO FURTHER RESPONSE.
VEHICLES ENGINE WILL SHUT OFF WHEN COASTING DOWN GRADES LOOSING STEERING AND BRAKES. PROBLEM WAS IN MY 1996 POWER STROKE DIESEL FORD TRUCK THAT WAS BOUGHT BACK. CONSUMER WAS GIVEN NEWER 1997 TRUCK WITH SAME PROBLEMS AND NOW 4 YEARS LATER, DEALER IS STILL WORKING ON PROBLEM. TRUCK IS DANGEROUS AND I RECENTLY LOST CONTROL OF VEHICLE 4 TIMES RUNNING OFF ROAD TWICE. WHEN VEHICLE SHUTS OFF I NEED TO PUT IN NEUTRAL SHUT-OFF KEY THEN RESTART AND PUT IN GEAR. THIS IS NORMALLY WHEN YOU ARE GOING DOWN GRADE AND REACHING SPEEDS OF 80-90MPH. CONSUMER RECENTLY BROKE OFF END OF SHIFT LEVER IN A PANIC SITUATION DOWN SHIFTING TO LOW ALONG WITH INDENTING STEERING WHEEL FROM WHITE KNUCKLES TRYING TO STOP VEHICLE WHEN CONSUMER WAS UNABLE RETURN TO NEUTRAL. CONSUMER HAVE FOUND OTHER OWNERS OF THIS VEHICLE WITH SAME PROBLEM. CONSUMER NOTIFIED NHTSA IN 96 AND 97, BUT RECEIVED NO RESPONSE. THIS IS A DANGEROUS SITUATION AND MUST BE CORRECTED. *AK *JG
WHEN TURNING STEERING WOULD LOCK UP, AND VEHICLE WOULD CONTINUE ITS DIRECTION OF TURNING. HAVE TAKEN VEHICLE TO DEALERSHIP DOZEN OF TIMES. MECHANIC WOULD TRY TO REPAIR STEERING.*AK
TREAD SEPARATION AT HIGHWAY SPEEDS. CLEAR HIGHWAY. NO ROAD HAZARD INVOLVED. SEPARATION WAS IMMEDIATE AND INVOLVED CENTER TREAD/ENTIRE TIRE. ADDITIONAL DAMAGE CAUSED BY THE TREAD CATCHING/FOLDING FACTORY INSTALLED MUD FLAP OVER THE TOP OF BOTH REAR DUAL TIRES. DAMAGE INCURRED TO WHEEL WELL/FENDER FRAME. IMMEDIATE LOSS OF CONTROL/SWAY INTO LEFT LANE OF TRAFFIC. *AK (TIRESIZE: P23585R16)( DOT NUMBER: TIRE SIZE: P23585R16 )
THE ENGINE TOTALLY CUTS OFF LEAVING THE TRUCK INOPERABLE. AT FIRST IT WOULD CRANK BACK INSTANTLY. NOW, WE HOPE TO MAKE IT OFF THE ROAD WHERE WE HAVE TO REPEATEDLY TRY TO GET IT CRANKED. NUMEROUS MECHANICS HAVE TRIED AND FAILED TO IDENTIFY THE PROBLEM. *AK
BEARINGS CAME LOOSE IN FLYWHEEL, CAUSING VEHICLE TO SHAKE AS IF ENGINE WAS LOOSE. DEALER HAS BEEN CONTACTED. *AK
WHEN PUMP FAILS THERE IS A TOTAL LOSS OF ALL BRAKING AND THIS HAPPENS WITH NO WARNING. *AK
REAR AXLE WHEELS CAME OFF AND COULD HAVE ROLLED IN SOMEONES PATH AND CAUSED AN ACCIDENT. *AK
VEHICLE WILL STALL INTERMITTENTLY. *AK
THE TREAD ON THE TIRES SEPARATED FROM THE BODY OF THE TIRES, THE TIRES WERE STILL UNDER WARRANTY BUT WOULD HAVE COST MORE TO REPLACE UNDER WARRANTY BECAUSE THE DEALER WAS SELLING THE TIRES CHEAPER THAN THE CONSUMER COULD BUY THEM IF HE MADE A WARRANTY CLAIM, CONSUMER PURCHASED DIFFERENT BRAND AND REQUEST REIMBURSEMENT (FIRESTONE STEELTEX LT2358516). NLM
STEERING WHEEL SHAKES AND MAKES NOISE WHEN TURNING IT. *AK BEARINGS FAILURE CAUSED STEERING WHEEL HARD TO TURN AND ON OCCASSION LOCKS IT. *YH
CONSUMER FEELS THAT THE VALVE STEMS ARE UNACCEPTABLE ON THE ALUMINUM WHEEL RIMS ON THE VEHICLE, THE REAR TIRES HAVE VALVE STEMS FACING IN, THE INSIDE REAR TIRE VALVE STEMS ARE COMPLETELY UNACCESSIBLE TO CHECK AND ADD AIR WHEN NECESSARY, CONSUMER FEELS IF HE IS RESPONSIBLE FOR MAINTAINING PROPER AIR PRESSURE, THE VEHICLE SHOULD COME EQUIPPED WITH ACCESSIBLE VALVE STEMS. *SLC
INTERMITTENTLY WHEN BRAKES ARE APPLIED VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE. *AK
SPEEDOMETER DROPPED TO ZERO, THEN THE TRANSMISSION WOULD NOT SHIFT FROM LOW GEAR! *AK
THE PLANETARY GEAR FAILED WHILE DRIVING. IT COMPLETELY DISCENTRATED INSIDE THE TRANSMISSION. A LOCAL FORD DEALER REBUILT TRANSMISSION, BUT NOW, WHEN THE TRUCK IS WARMED UP AND THE TRANSMISSION IS HOT, WHEN YOU ENGAGE REVERSE IT TAKES OFF ON ITS OWN. I HAVE TO HOLD IT BACK WITH THE BRAKE AND IT EVENTUALLY STALLS. THIS HAS HAPPENED REPEATEDLY. *AK
TRANSMISSION FAILED PREMATURELY. *MJS
DUE TO DEFECTIVE ELECTRICAL FUEL LINE HEATER WHICH DISINTEGRATED AND CAUSED VEHICLE TO STALL UNEXPECTEDLY. *AK THE PART WAS ON NATIONAL BACK ORDER. *YH
CONSUMER WAS SLOWING DOWN FOR SHARP CURB & APPLIED BRAKES, FRONT WHEEL LOCKED UP. VEHICLE WENT OVER BANK OF HILL, HEADING TOWARD A LAKE & EVENTUALLY STOPPED SLIDING. DEALER AND CERTIFIED MECHANIC STATED THAT NOTHING WAS WRONG WITH IT. ROTORS SEEM TO BE WARPED. *AK FRONT WHEELS SQUEAL AND GRAB WHEN BRAKES ARE APPLIED, EXCESS DUST WAS FOUND IN REAR BRAKE DRUMS. DEALER STATED THAT FRONT END COULD NOT BE ALIGNED, AFTER MARKET COMBER BUSHINGS WERE INSTALLED ON VEHICLE WHICH WAS ABLE TO BE ALIGNED. *SLC
DRIVING AT SPEED, THE TRUCK MOTOR DIES
FIRESTONE STEELTEX RADIAL TIRES P216 85 R16 EXPERIENCED TREAD SEPARATION. *SLC
I AM VERY DILIGENT ABOUT CHECKING THE AIR PRESSURE IN MY TIRES. I DO NOT DRIVE OVER THE SPEED LIMIT, USUALLY AROUND 60 MPH ON INTERSTATES. FORTUNATELY MY TRUCK IS A DUAL WHEEL PICKUP AND IT WAS ONE OF THE DUALS THAT HAD THE SIDEWALL BLOWOUT. I WAS HAULING A HORSE TRAILER AT THE TIME. I HEARD YOU WERE INVESTIGATING THE STEELTEX R4S 16" TIRES.*AK (TIRESIZE: 16)( DOT NUMBER: TIRE SIZE: 16 )
PE00040; ORIGINAL EQUIPMENT ON 1996, FORD E350, ON 1997 COACHMEN WITH DUAL REAR TIRES,FIRESTONE STEELTEX RADIAL R4S LT225/75R16, DOT VD1L1XB156. ON AUGUST 28, 2000, WHILE DRIVING THERE WAS A VIBRATION. CONSUMER PULLED OVER DUE TO PASSENGER'S FRONT TIRE TREAD COMING OFF, ABOUT 18 INCHES LONG WHICH ALMOST CAUSED A CRASH WITH 49,000 MILES ON VEHICLE. ON OCTOBER 3, 2000, WHILE DRIVING THERE WAS A LOUD NOISE, DRIVER'S REAR INSIDE TIRE TREAD COMPLETELY CAME OFF WITH 51,000 MILES ON VEHICLE. FIRESTONE SAID THAT THEY WOULD PRORATE THE TIRES. PLEASE PROVIDE FURTHER INFORMATION.*AK *SLC
PE00 040; CONSUMR WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND FELT VIBRATION INSIDE OF VEHICLE. WAS ABLE TO PULL OVER TO THE SIDE SHOULDER. RIGHT FRONT PASSENGER'S SIDE TIRE TREAD SEPARATED, STEEL COILS WERE SHOWING ON ALL FOUR TIRES. TIRES WERE FIRESTONE, STEELTEX RADIAL #AT, P23585R16. *AK
WHILE ON A TRIP TREAD SEPARATED ON 2 CONTINENTAL/GENERAL TIRES. VEHICLE WAS DAMAGED.*AK
AT 15000 MILES, FIRESTONE TIRES WERE REPLACED DUE TO A RECALL, NOW, 30000 MILES LATER CONSUMER HAD TO REPLACED THE FIRESTONE STEELTEX TIRES P235/85R16 DUE TO TIRES CAUSING FRONT END TO WOBBLE AND EXPERIENCE VIBRATION, DEALER STATED THE BELTS WERE COMING APART. CONSUMER HAD REPLACED THE LEFT UPPER AND LOWER BALL JOINTS DUE TO FROND END SNAPPING SOUDN AND WOBBLE, CONSUMER WONDERS IF THE PROBLEM THE WHOLE TIME WAS WITH THE TIRES. *SLC
I HAVE HAD TWO OF THESE FIRESTONE STEEL TEX R4S TIRES "BLOW OUT" WHILE DRIVING ON THE INTERSTATE WITH MY FAMILY. THE FIRST ONE WAS IN AUGUST OF 1999 IN OHIO ON A WARM, BUT NOT HOT DAY. WE WERE DRIVING ALONG AND BOOM IT WENT. FORTUNATELY, IT WAS ONE OF THE REAR DUEL TIRES AND NOT A FRONT TIRE. I WAS ABLE TO CONTROL THE VEHICLE AND GET IT SAFELY STOPPED. FIRESTONE REPLACED THIS TIRE. THE OTHER WAS IN MARCH OF 1999 ON A COOL DAY IN INDIANA. WE WERE DRIVING AND GOT A TERRIBLE SHIMMY AND THE VEHICLE BECAME DIFFICULT TO DRIVE. SUDDENLY, BOOM, ANOTHER REAR DUEL TIRE WENT. I AGAIN MANAGED TO GET IT OFF THE ROAD AND GOT IT CHANGED. FIRESTONE WOULDN'T GIVE ME A NEW TIRE ON THIS ONE. THEY ALLOWED A REPLACEMENT VALUE. I AM DISGUSTED WITH FIRESTONE TIRES. LAST MARCH, BEFORE THE MEDIA ATTENTION TO THE PROBLEM, I HAD VOWED TO NEVER HAVE ANOTHER FIRESTONE TIRE ON MY VEHICLES. I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED IF ONE OF THE BLOWOUTS HAD BEEN A FRONT TIRE ON THIS 14,000 POUND VEHICLE. PLEASE PURSUE THIS WITH VIGOR. I WANT NEW "NON FIRESTONE" TIRES THAT I CAN TRUST ON MY FUTURE TRIPS. THANK YOU. *AK (DOT NUMBER: VNILIX8 TIRESIZE: 225/75R16)
PE-00-020 ORIGINAL EQUIPMENT ON A 1997 FORD F350, TIRE SIZE P23585R16, DOT NUMBER VDOR1XK, EXPERIENCED TIRE BLEW OUT AT 12 THOUSANDS AND 18 THOUSANDS MILES. TWO INCIDENTS WITH BLEWOUTS. WHEN DRIVING AT 60-65 MPH RIGHT REAR TIRE TREAD BLEWOUT AT THE SIDEWALL. ALSO, WHEN DRIVING AT 50-55 MPH THE RIGHT REAR TIRE TREAD BLEW OUT FROM THE SIDEWALL, BOTH INCIDENTS HAPPENED IN THE SUMMER ON VERY HOT DAYS. BOTH TIRES HAD ABOUT 75% OF TREAD LIFE AVAILABLE. *AK
TIRE EXPLODED - ENTIRE SIDEWALL. *AK (TIRESIZE: LT235/85M1)( DOT NUMBER: TIRE SIZE: LT235/85M1 )
AT APPROXIMATELY 27,000 MILES, MY WIFE AND I DECIDED TO GO ON VACATION. WE LOADED THE TRUCK WITH OUR CAMPER (ABOUT 1800 POUNDS), SOME LUGGAGE AND SUPPLIES (ABOUT 250 POUNDS), AND A SMALL TRAILER FOR HAULING WOOD (LOADED ABOUT 3500 POUNDS). BEFORE WE LEFT, I INFLATED THE TIRES TO THE SIDEWALL RATING MAXIMUM OF 80 PSI. ABOUT 300 MILES INTO OUR TRIP WE HAD A BLOWOUT ON THE LEFT REAR TIRE. UPON INVESTIGATION, I FOUND THAT THE TIRES' TREAD HAD SEPERATED FROM THE CARCASS WHICH THEN CAUSED THE SIDEWALL TO OVERHEAT AND RUPTURE. I HAVE NOT HAD ANY OTHER PROBLEMS WITH THE OTHER TIRES TO DATE. I E-MAILED FORD WITH THIS QUERY, FORD RESPONDED BY SUGGESTING THAT I E-MAIL THE NHTSA WITH MY INFORMATION. I AM CONCERNED ABOUT THE FUTURE USE OF MY TIRES AND WOULD APPRECIATE ANY INFORMATION THAT YOU MIGHT HAVE ON THIS MATTER. PLEASE FEEL FREE TO CONTACT ME. THANK YOU. *AK (TIRESIZE: LT23585R16)( DOT NUMBER: TIRE SIZE: LT23585R16 )
STEERING WHEEL SHAKES VIOLENTLY WHILE DRIVING, MANUFACTURER SENT NOTICE INDICATING A DESIGN ERROR IN THE FRONT END STEERING AND CORRECTION OF THE FRONT END COMPONENTS TO REMEDY PROBLEM. *SLC
NO SUMMARY ISSUED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: LT235 85 1 )
TREAD PARTIALLY SEPARATED AND INTERNAL BELTS SHIFTED. I NO LONGER HAVE THESE TIRES ON THE VEHICLE, WERE REPLACED WITH MICHELIN AFTER THIS INCIDENT. *AK( DOT NUMBER: TIRE SIZE: 235/75R16 )
TIRE HAD 9/32" TREAD. BLEW OUT SIDEWALL AND PEELED TREAD @ 60 MPH WITH AMBIENT TEMPERATURE OF ABOUT 95 DEGREES. TIRES WERE ALL PROPERLY INFLATED 2 DAYS BEFORE TRIP. I WAS TOWING MY RV AT THE TIME. FAILED TIRE WAS PART OF A SET OF DUALS.( DOT NUMBER: VNOP1WV256 TIRE SIZE: 215/85R16 )
PER FRIENDLY FORD DEALERSHIP IN LAS VEGAS, THE TREAD SEPARATED FROM THE LEFT FRONT TIRE.( DOT NUMBER: TIRE SIZE: T235/85R16 )
TIRE BLEW OUT. AMBIENT TEMERATURES WERE HOT. TIRES HAD LIKE NEW RUBBER ON ALL WHEELS. I REPLACED ALL TIRES ON TRUCK. THIS WAS BEFORE THE RECALL ON THE EXPLORERS AND THE TIRES WERE NOT THE SAME TYPES AS THE CURRENT RECALL. BUT I HAVE NEVER HAD GOOD LUCK WITH FIRESTONE TIRES. (I HAD THE NATIONAL 500'S THAT WERE RECALLED YEARS AGO) I WAS TOWING MY 16,500# TRAILER WHEN THIS HAPPENED AND DID NOT WANT TO TAKE A CHANCE.( DOT NUMBER: UNKNOWN TIRE SIZE: UNKNOWN )
WHEN USING TURN SIGNALS, EITHER TO MAKE A LEFT OR RIGHT TURN, THE DIRECTIONAL SWITCH SHUTS OFF IF THE WHEEL IS TURNED JUST A LITTLE BIT IN THE OPPOSITE DIRECTION. FOR EXAMPLE, WHEN I'M TURNING TO THE RIGHT TO GO DOWN MY STREET AND PUT THE RIGHT DIRECTIONAL ON (AHEAD OF TIME TO LET OTHERS KNOW I'M TURNING) THEY SHUT OFF BECAUSE MY STREET IS IN A BEND IN THE ROAD. THIS HAS HAPPENED TO ME ALOT SINCE I BOUGHT THIS TRUCK. I WAS ALMOST REAR ENDED BECAUSE THE BLINKER SHUT OFF AND I DID NOT KNOW IT AND I WAS JUST SITTING IN THE MIDDLE OF THE ROAD. I CALLED THE FORD DEALER WHERE I BOUGHT IT AND THEY TOLD ME THAT THIS WAS A "SAFETY FEATURE" AND SAID THAT ALL FORDS WERE LIKE THIS. I FOR ONE HAVE TO DISAGREE ON THIS "SAFETY FEATURE". THE STEERING WHEEL ONLY NEEDS TO BE TURNED NOT EVEN AN INCH IN THE OPPOSITE DIRECTION.*AK
TRAVELING AT 50 MPH THE TRANSFER CASE LOCKED UP AND THE TRUCK SKIDDED OFF THE ROAD. DAMAGE TO FRONT END,ENGINE,TRANSMISSION. TRANSFER CASE REPLACED. FOUGHT TO GET TRANSMISSION REPLACED AS WELL. STILL FIGHTING TO GET FRONT END AND ENGINE DAMAGE REPAIRED. HAVE CONTACTED ATTORNEY GENERAL FOR THE STATE OF MAINE. HAS CONTACTED REPAIRING DEALERSHIP AS WELL AS SELLING DEALERSHIP. SHOULD HAVE SOME RESULTS SOON. WOULD ADVISE ALL CONSUMERS WITH SIMILAR PROBLEMS OF DEALERSHIPS NOT STANDING BY THIER REPAIRS TO CONTACT ATTORNEY GENERAL IN THIER STATE FOR ASSISTANCE.
THE WHOLE BODY OF THE TRUCK IS OUT OF ALIGNMENT THE HOOD IS RAISED ON ONE SIDE AND FITS FLUSH ON THE OTHER THE GAP AT THE FENDERS IS NORMAL ON ONE SIDE AND WIDE ON THE OTHER THE DASH INSIDE THE VEHICLE IS OFF-CENTER THE DOORS HAVE GAPS ON THE OUTSIDE I CAN STICK MY INDEX FINGER IN AND I PUT ALL MY FINGERS INSIDE BETWEEN THE DOOR AND THE FRAME WITH IT CLOSED THE BED OF THE TRUCK LOOKS HIGHER ON ONE SIDE THAN ON THE OTHER IF I PUT ON MY CAMPER TOP IT RIDES HIGH ON ONE SIDE AND DRAGS ON THE OTHER IT IS LIKE THE WHOLE TRUCK BODY DOESN'T FIT AND SITS CROOKED ON THE FRAME I HAVE COMPLAINED ABOUT THIS FROM THE BEGINING AND I FEEL AS THOUGH I HAVE BEEN GIVEN THE RUN AROUND I HAVE REPEATEDLY ASKED IF THE TRUCK WAS WRECKED AND WAS TOLD NO! NOW I AM TIRED OF THE EXCUSES AND AM READY NTO FIGHT TO GET SOMETHING DONE SO POINT ME IN THE RIGHT DIRECTION *AK
THE COLLAPSABLE UPPER STEERING COLUMN IS VERY WORN AND SLOPPY AND NEEDS TO BE REPLACED. I FEEL THIS IS AN EXTREME SAFETY HAZARD THAT COULD LEAD TO POSSIBLE LOSS OF STEERING. THERE IS NO RECALL FOR THIS PART AND I WILL HAVE TO PAY FOR IT OUT OF MY OWN POCKET. SINCE THERE IS NO NEW PART NO. FOR THIS PART, I FEEL IT WILL ONLY GO OUT AGAIN IN ANOTHER 60,000 MI. THIS PART SHOULD BE ADRESSED AND A NEW RECALL PART SHOULD BE ASSIGNED. *AK
WHILE DRIVING APPROXIMATELY 60 MPH BRAKE LIGHT STARTED TO FLICKER ON/OFF. CONSUMER ATTEMPTED TO SLOW DOWN BY PRESSING BRAKES, BUT AUTOMOBILE WAS NOT ABLE TO STOP. CONSUMER HAD TO USE BOTH FEET TO PUSH THE BRAKE PEDAL DOWN. EFFECT OF THIS WAS THAT CONSUMER WAS UNABLE TO STOP W/O WARNING, AND WAS PRONE TO A SERIOUS ACCIDENT. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford F-350 → · Every F-350 year → · How the figures are calculated →