1997 Ford F-350 complaints

TRANSMISSION FAILED AS THE RESULT OF MISDIAGNOSIS. YH

LOSS OF VACUUM PUMP ON FORD F350 CREW CAB CAPEABLE OF TOWING 20000 LBS RESULTS IN MECHANICAL BRAKING IMMEDIATELY. I WAS LUCKY, I WAS ONLY DOING 35MPH WHEN FAILURE OCCURRED. FOR MORE INFO ON FAILURES GO TO HTTP://WWW.FORD-DIESEL.COM AND SEARCH VACUUM PUMP FAILURE *AK

FRONT AND REAR HUB CAPS FELL OFF REPEATEDLY. YH

WHILE DRIVING AT ANY SPEED VEHICLE JUMPS AND SHIFTS HARD. WHEN COMING TO A STOP AND DOWNSHIFTING, VEHICLE LUNGED FORWARD. CONSUMER HAD TO KEEP FEET ON THE BRAKES. *AK

I HAVE A TWO YEAR OLD F350 POWERTRUCK DIESEL AND THE TRANSMISSION HAS GONE OUT OF IT AT 49,000 MILES. IT IS JUST OUT OF WARRANTY. I BELIEVE THIS TO BE POOR QUALITY WORKMANSHIP/DESIGN WHEN I SPEND OVER $30,000 DOLLARS FOR A VEHICLE AND THE TRANSMISSION GOES OUT OF IT BEFORE 50,000 MILES. I NEVER TOW OVER 6,000 LBS WITH THIS VEHICLE AND HAVE ONLY COMPLETED TWO TRIPS IN EXCESS OF 200 MILES. ALL OTHER TRIPS ARE UNDER 100 MILES. THE FORD DEALER SAID THEY MIGHT BE ABLE TO HELP IF I COULD PROVIDE ALL RECEIPTS SHOWING I HAD THE REQUIRED MAINTENANCE COMPLETED. I GENERALLY SERVICE ALL VEHICLES MYSELF AND HAVE LITTLE OR NO RECEIPTS. WHEN I DID HAVE A REPUTABLE COMPANY DO MY MAINTENANCE THEY WERE AND ARE UNABLE TO LOCATE THE APPROPRIATE INFORMATION IN THEIR DATA BASE. FORD WANTS TO PUT A REMANUFACTURED OR REBUILD BACK IN AT MY EXPENSE AND I FEEL THIS IS COMPLETELY WRONG AND I BOUGHT A VEHICLE THAT SHOULD HAVE BEEN BUILT MUCH BETTER. ANY ASSISTANCE OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU, SINCERELY, DAN YOPP

BRAKES STARTED LOCKING UP/GRABBING, AND VIBRATING, AT 8,000 MILES, AND CONTINUED AT 48,000 MILES. DEALER HAS BEEN UNSUCCESSFUL IN REPAIR OF THE BRAKE SYSTEM. I CANNOT DRIVE AN UNSAFE VEHICLE. HELP! *AK

REPLACEMENT PART SHORTER AND FURTHER AWAY. MUST REMOVE HANDS FROM WHEEL TO USE.

NO SUMMARY

THE BRAKES ON THIS F350 TRUCK LOCK UP INTERMITTENTLY, FRONT AND REAR, AND HAS DONE THIS SINCE ABOUT 8,000 MILES. THE DEALER HAS MADE MANY, MANY UNSUCCESSFUL ATTEMPTS TO FIX THE PROBLEM. SINCE THE PROBLEM IS INTERMITTENT, WHEN THE FORD REP WAS CALLED AND CAME TO INVESTIGATE THE BRAKES WERE WORKING FINE AT THAT TIME. WE HAVE TRIED TO GET THEM TO TAKE THE VEHICLE AND DRIVE IT FOR MORE THAN 5 MINS. TO CHECK IT AND HE SAID HE DID NOT HAVE TIME. WE HAVE WORKED WITH THE DEALER UNTIL WE FEEL WE CAN NO LONGER DRIVE THIS VEHICLE. IT IS UNSAFE. SEVERAL PEOPLE AT THE DEALERSHIP HAVE DRIVEN IT AND HAVE HAD THE BRAKES LOCK UP BUT NOT THE PERSON IN "AUTHORITY" TO REPORT TO FORD. EVEN AN OUTSIDE SERVICE PERSON HAS DRIVEN IT AND EXPERIENCED THE LOCKING UP OF THE BRAKES. WE ARE SEEKING LEGAL COUNSEL AT THIS POINT SINCE WE ARE GETTING NO HELP. WE HAVE TRIED TO GET FORD TO BUY BACK THE VEHICLE AND THEY ARE NOT WILLING TO DO THIS AT THIS POINT. SO I HAVE REQUESTED AN ARBITRATION PACKAGE FROM THE FORD CUSTOMER ASSISTANCE CENTER TODAY. THEY REFUSED TO SEND ME COPIES OF THE REPORTS I HAVE CALLED IN TO THEM CONCERNING THIS PROBLEM TOO. SO IT LEAVES ME NO CHOICE BUT TO MOVE ON. FORD HAS BEEN UNWILLING TO LISTEN. MAYBE THEY WILL LISTEN IN COURT.

THE ACCELERATOR HAS MALFUNCTIONED 3 TIMES, LEAVING ME AND MY PASSENGERS STRANDED AT VARIOUS LOCATIONS. THE TRUCK WILL START BUT THERE IS NO RESPONSE OF THE ENGINE TO THE ACCELERATOR PEDAL MAKING IT IMPOSSIBLE TO MOVE. IT IS A "FLY BY WIRE" SYSTEM WHICH HAS NO DIRECT MECHANICAL LINKAGE FROM THE PEDAL TO THE ENGINE AND THE PEDAL ASSEMBLY HAS NOW BEEN REPLACED TWICE. THE FIRST TIME WAS AT 30374 MILES ON 7/23/98 AND NOW AGAIN AT 47801 MILES ON 10/13/99. THIS IS NOT A COMPONENT SUBJECT TO ABUSE AND I BELIEVE THAT THIS IS CLEARLY A MANUFACTURING DEFECT BUT I STILL HAD TO PAY $100. DEDUCTABLE ON THE LAST REPLACEMENT.

I HAVE HAD THREE REPLACEMENT TRANSMISSIONS MODEL: (E-4OD). I NOW HAVE 48,000 ON MY TRUCK AND I NEED A FOURTH TRANSMISSION. THE PROBLEM CONSISTS OF POOR SHIFTING (HARD SHIFTS, UNTIMELY SHIFTING, SHIFTS INTO OD WHEN IT IS OFF, AND YOU MUST DEPRESS GAS PEDAL MODERATLEY TO PROCEED IN REVERSE) I REPORTED THIS PROBLEM INITIALLY ON NOV OF 98, AND THE DEALERSHIP REPLACED THE TRANSMISSION EACH TIME FREE OF CHARGE BUT THEY ONLY WOULD PUT A RE-MANUFACTURED TRANSMISSION IN IT DUE TO THEY MEET THE SAME SPECS. AS NEW TRANSMISSIONS. I HAD THE ENGINEER FROM FORD AT MY DEALERSHIP TWO WEEKS AGO AND HE FOUND NO PROBLEMS BUT THE TECHNICIAN THAT NORMALLY PROVIDES SERVICE ON MY TRUCK STATED IT WAS NOT ACTING UP FOR SOME REASON ON THAT DAY. I KNOW THERE HAVE BEEN MULTIPLE PROBLEMS WITH THIS TRANSMISSION, (THE TOWN OF WALLKILL, NY DIAL-A-BUS HAS- I THINK OVER 80 REPLACEMENT E-4OD TRANSMISSIONS - IT IS ALSO SERVICED AT VILLAGE FORD) I HAVE ALSO FOUND OUT FROM OTHER F-SERIES DIESEL AUTOMATIC OWNERS THAT MANY HAVE HAD PROBLEMS WITH THEIRS. I FEEL I HAVE HAD THE RUN-AROUND BY FORD AND I AM VERY DISSATISFIED WITH THIS VEHICLE. PLEASE LOOK INTO THIS PROBLEM - I DIDNOT FIND ANY INFO ON YOUR WEB SITE BUT I KNOW THERE ARE MANY TECHNICAL SERVICE BULLETINS ON THIS COMPONENT. THANK YOU IN ADVANCE! - KURT HAHN

INSIDE REAR TIRE SPLIT AT THE SIDEWALL. A RECALL HAS BEEN ISSUED ON THE VEHICLE TIRE. THE DEALER HAS BEEN NOTIFIED. *AK

THERE IS A BOLT THAT COMES LOOSE, CAUSING POWER STEERING TO GO COMPLETELY OUT. THIS HAS HAPPENED TWICE. DEALER REPLACED PART, AND PROBLEM HAS REOCCURRED. *AK

THE AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING A LOSS OF VEHICLE CONTROL. PREVIOUSLY, DLR REPAIR THE TRANSMISSION UNDER WARRANTY, BUT THE PROBLEM STILL OCCURS. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

WHEN APPLYING THE ABS BRAKES ON WET OR DRY PAVEMENT THE PEDAL GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

WITHOUT PRIOR WARNING VEHICLE WAS OVERHEATING. CONSUMER HAD VEHICLE IN DEALER SHOP FOR REPAIR SERVICE SEVEN TIMES, AND THE DEALER CAN'T DETERMINE THE CAUSE. HOWEVER , DEALER REPLACED THE ENGINE DUE TO A LEAKAGE. *AK

WHEN DRIVING AT ANY SPEED THERE IS A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. *AK

EXPERIENCING ONGOING PROBLEM WITH FRONT ROTORS GOING OUT OF ROUND. ROTORS HAD BEEN REPLACED ON TWO PREVIOUS OCCASIONS WITHIN 35,000 MILES OF WEAR. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

MICHELIN TIRES MDW 4037XPSRIB SIDEWALLS HAVE READ BAD SPIDER CRACKS WHICH ARE GETTING WORSE EVERY DAY. WARRANTY ON THE TIRES HAD EXPIRED. WAS MADE 35-9S. THE MANUFACTUER WILL NOT HELP. MICHELIN WILL GIVE 3 TIRES, BUT NOT 4 & OWNER HAS 7 OF THOSE TIRES & WANTS THEM ALL REPLACED. *AK

VEHICLE LOST CONTROL OF VEHICLE DUE TO STEERING FAILURE RESULTING IN COLLISION (OHIO TRAFFIC CRASH REPORT). MJS

TRANSMISSION COOLER LINES RUBS ON THE EXHAUST DOWNPIPE FROM THE TURBO. THIS RUBBING HAS WORN THROUGH 3/4 OF THE TRANSMISSION COOLER LINE WITH A FAILURE, CAUSING THE TRANSMISSION FLUID TO BE SPRAYED DIRECTLY ONTO THE TURBO DOWNPIPE. THIS IS FIRE/TRANSMISSION FAILURE MAJOR RISK. *AK

VACUUM PUMP FAILED CAUSING LOSS OF BRAKES FROM FLUID LEAKAGE. MJS

FUEL SENSOR SWITCH IS LEAKING FUEL ONTO THE MANIFOLDS. DEALER HAS BEEN NOTIFIED. MANUFACTURER WILL BE NOTIFIED. *AK

BRAKING SYSTEM MALFUNCTIONED, CAUSING NO BRAKING ABILTY WHICH RESULTED IN A CRASH. DEALER REPLACED ROTORS TWICE, AND HAD ROTORS TURNED TWICE. ALSO, REPLACED BRAKE MASTER CYLINDER, AND BROKEN REAR BRAKES TWICE. HOWEVER, PROBLEM REOCCURRED. PLEASE PROVIDE FURTHER INFORMATION AND VIN#.*AK

BOTH BRAKE ROTORS FOUND TO HAVE NUMEROUS HAIRLINE CRACKS AS WELL AS 2 LARGE CRACKS ONE EXCEEDING .5 INCHES IN WIDTH AN EXTENDING FROM HUB TO OUTER EDGE OF THE ROTOR. CAUSED SEVERE SHAKING AND NEAR UNCONTROLABLE STEERING. DEALERSHIP NOTIFIED AND UNCONCERNED WITH INCIDENT. *AK

DRIVING AT APPROXMATELY 65 MPH PASSENGER'S SIDE POWER WINDOW SHATTERED UNEXPECTEDLY WHICH COULD HAVE CAUSED INJURIES. *AK

ELECTRIC WINDOW MOTOR FAILED. YH

HUB CAPS FAILED. YH

ENGINE QUITS WHILE DRIVING.

WHEN DRIVING THE CLUTCH IS TOO SMALL FOR THE ENGINE AND THE TRANSMISSION, CAUSING THE CLUTCH TO KEEP BURNING OUT. T VEHICLE HAS BEEN IN THE SHOP FIVE TIMES FOR REPAIRS, AND THE DEALER STATES THE CLUTCH IS TOO SMALL FOR THE OTHER PARTS IN THE VEHICLE. *AK

WHILE DRIVING AND SHIFTING GEARS THE CLUTCH HAS BEEN RATTLING. DEALER SAYS THAT THE DIESEL ENGINE IS TOO POWERFUL FOR THE CLUTCH INSTALLED IN THE VEHICLE. *AK

CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. WHILE DRIVING VEHICLE CONTINUES TO MOVE ON ITS OWN AFTER THE BRAKES HAVE BEEN APPLIED. THE MANUFACTURER HAS BEEN CONTACTED. *AK

ENGINE STALLS WHENEVER VEHICLE IS COASTING ON A DOWN SLOPE WITHOUT FOOT PRESSING ON THE ACCELERATOR PEDAL. DEALER/MANUFACTURER NOTIFIED. *AK

REFLECTORS ON REAR TAIL LAMPS KEEP CRACKING.

THE ABS LIGHT INDICATOR CAME ON AND INDICATES PROBLEM WITH THE BRAKES. MANUAL STATES TO RETURN VEHICLE TO DEALER, REPAIR WORK DONE FIVE TIMES. BRAKES WOULD PULL TO THE LEFT OR RIGHT SIDE, AND STEERING WAS OFF. DEALER CANNOT DUPLICATE THE PROBLEM. *AK

TRANSMISSION WAS SLIPPING AND LOCKED UP. INCIDENT OCCURRED TWO TIMES. COULD NOT GO FORWARD OR REVERSE, IT DISENGAGED AND BECAME UNDRIVEABLE. COMPUTER CHECK WAS DONE AND DROVE VEHICLE. HEARD A BANG AND THE TRANSMISSION BLEW UP. DEALER CANNOT DUPLICATE THE PROBLEM. *AK

VEHICLE WILL DRIFT AND WILL NOT STAY ALIGNED PROPERLY. VEHICLE HAS BEEN IN FOR ALIGNMENT 6 TIMNES FOR PROBLEM. *AK

ABS PROBLEM; WHEN APPLYING THE BRAKES DURING NORMAL BRAKING/ DRY ROAD CONDITIONS/ REGULAR ROAD SURFACE, THE TRUCK PULLS REAL HARD TO THE LEFT, THE DEALER IS UNABLE TO CORRECT THE BRAKING PROBLEM, AND STATED THAT THE BRAKING SYSTEM WAS NORMAL. *AK *JB

WHEN THE BRAKES ARE APPLIED THE VEHICLE LOSES POWER STEERING. THE DEALER HAS ATTEMPED TO REPAIR PROBLEM SEVERAL TIMES. *AK CONSUMER STATES WHILE PRESSING THE BRAKE HARD, THE POWER STEERING QUITS WORKING, IT ALSO DOES THIS WHEN NOT IN MOTION, DEALER HAS REPLACED THE GEAR BOX AND POWER STEERING UNIT, HOWEVER PROBLEM STILL EXISTS, CONSUMER STATES HE WRECKED IN 02/97, HOWEVER DOES NOT KNOW IF THIS IS RELATED TO THE ACCIDENT, CONSUMER WANTS THIS PROBLEM REPAIRED OR WANTS A REFUND. *SLC

ENGINE SHUTS OFF WHEN GOING DOWN GRADES, LOOSING POWER TO BRAKES AND STEERING. TURN SIGNAL WILL NOT STAY ON.

WHEN APPLYING BRAKES IN NORMAL CONDITIONS, THE REAR BRAKES LOCKED UP, CAUSING AN ACCIDENT. PLEASE PROVIDE DETAILS. *AK

WHEN TRAVELING AT 20 TO 35 MPH AND UPON DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, BRAKE PEDAL TRAVELED TO THE FLOORBOARD, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER ALSO HAS EXPERIENCED A PROBLEM WHEN TRAVELING, FIRE SHOT OUT OF THE EXHAUST SYSTEM, CAUSING OBJECTS IN THE ROAD TO CATCH ON FIRE. CONSUMER HAS CONTACTED THE DEALER. *AK

TIRES CONSTANTLY LEAK AIR.

ENGINE SURGES CONTINUOUSLY CAUSING DAMAGE TO THE TRANSMISSION.

WHILE DRIVING A NOISE IS HEARD THAT COMES FROM THE FRONT END. DEALERSHIP UNABLE TO LOCATE PROLBEM.. PLEASE DESCRIBE DETAILS. *AK

WINDOW SHATTERED CAUSING INJURIES TO CHILD.

BRAKE LINE RUBBING AGAINST HEAT SHIELD, CAUSING FLUID LEAK.

WHILE DRIVING VEHICLE ABOUT 30 MPH CONSUMER SAID WHEN APPLYING THE BRAKES TRYING TO STOP, THE ABS LOCKS UP, GRABING THE BRAKES. MANUFACTURER AND WERE CONTACTED. *AK

BRAKES FAILED.

CONSUMER WAS DRIVING APPROXIMATELY 45MPH WHEN HE TOOK HIS FOOT OFF THE GAS PEDAL TO BEGIN SLOWING DOWN FOR ENTERING THE BELTWAY, WHEN HE TRIED TO PRESS THE BRAKES AGAIN, HE NOTICED THAT THE VEHICLE DID NOT HAVE ANY BRAKES. *AK