THE CONSUMER WAS CONCERNED WITH THE FUEL TANKS IN THE CROWN VICTORIA'S AND GRAND MARQUISE AND HOW THEY CAN BE MADE BE MADE MORE SAFE. *MR *SCC *CB
2000 Ford Crown Victoria complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
NAR 01/15/2003. THE IDLE AIR CONTROL MOTOR FAILED WHICH CAUSED THE VEHICLE NOT TO IDLE AND STALL IF THE CONSUME DID NOT DRIVE WITH ONE FOOT ON THE BRAKE AND THE OTHER ON THE ACCELERATOR. THE DEALER SUGGESTED REPLACING THE PART, BUT NOT UNDER ANY WARRANTY. THE CONSUMER DISCOVERED THAT IF HE TAPS ON THE COMPONET IT WILL WORK FOR AWHILE. ALSO THE LOWER TRIM ON THE WINDSHIELD VIBRATED AND THE CONSUMER HAD TO PLACE A CARD BOARD BOX BETWEEN THE TRIM AND THE WINDSHIELD TO STOP THE NOISE. THE RIGHT PASSENGER WINDOW WILL NOT OPERATE WHEN THE SUN HEATS UP AND SHINES ON THAT SIDE OF THE VEHICLE WHEN THE VEHICLE IS PARKED. THE DEALER INSPECTED AND GREASED THE TRACK, BUT THE PROBLEM CONTINUED. THE CONSUMER BELIEVED IT WAS AN ELECTRICAL ISSUE, BECAUSE AS SOON AS THE DOOR COOLS OFF AND IS PARKED IN THE SHADE, THE WINDOW OPERATED FINE. *JB
NHTSA#15402-02-I-003-000 FUEL TANK POLICE VEHICLES: SOME HIGH-SPEED REAR IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRE IN CPVI-VEHICLES. SHIELD DESIGNED WILL BE INSTALLED AT NOST: CONSUMER CALLED MANUFACTURER TO OBTAIN THE SHIELD PROTECTOR, BUT IT WILL COST MONEY. TS *TT. *AK
THE VEHICLE'S ENGINE IS EXPERIENCING PROBLEMS ENGINE, CONSUMER KNOWS THAT THERE IS A RECALL FOR THE SAME YEAR AND MODEL OF HER VEHICLE BUT IS ONLY ON THE POLICE VEHICLES, SHE STATES THAT HER VEHICLE HAS THE SAME TYPE OF ENGINE THAT THE RECALLED ENGINE HAS. CONSUMER HAS CONTACT FORD FOR THIS INFORMATION. NLM *YH
ALL FOUR OF THE TIRES HAVE TREAD SEPARATION WITH LOW MILEAGE ACCUMULATION. (GOODYEAR EAGLE LS BSL P225/60R-16). *AK *NLM
IS THIS VEHICLE INVOLVED IN THE PROBLEM OF THE FUEL TANK RECALL, RESULTING AS A REAR END COLLISION OF 55 MPH OR ABOVE?*AK
9:00 A.M., ON PUTTING THE CAR INTO REVERSE TO BACK OUT OF A SPACE, THE MOTOR LEAPED INTO FULL ACCELERATION WITH A LOUD ROAR. THE CAR JUMPED BACKWARD ABOUT HALF A CAR LENGTH, WHILE I JAMMED THE BRAKE PEDAL DOWN AS FAR AS IT WOULD GO, BUT THE MOTOR OVERCAME THE BRAKES.. I WRESTLED THE GEARSHIFT OUR OF REVERSE BUT OVERSHOT INTO FORWARD. THE CAR JUMPED FORWARD WITH A LOUD SCREECHING OF THE TIRES AND A CLOUD OF BLUE SMOKE FROM THE TIRES ENVELOPING THE CAR, BEFORE I WAS ABLE TO WRRESTLE THE GEARSSHIFT OUT OF FORWARD INTO NEUTRAL. THE MOTOR INSTANTLY CALMED DOWN TO IDLING SPEED AND I WAS ABLE TO DRIVE AS USUALL.*AK
WHILE DRIVING HEADLIGHT WILL FLICKER ON AND OFF AND COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED. *AK
WHILE DRIVING AT NIGHT AND USING HEADLIGHTS, WITHOUT WARNING HEADLIGHTS WILL SHUT OFF AND ON.*AK
WHILE COMING TO A STOP VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO STOP VEHICLE. VEHICLE HIT A PEDESTRIAN/ A PARKED VEHICLE, AND A TREE BEFORE COMING TO A STOP. PEDESTRIAN WAS INJURED, DAMAGE TO VEHICLE WAS $ 3400.00. SINCE THE ACCIDENT VEHICLE HAD ACCELERATED ON ITS OWN 3 MORE TIMES. *AK
WINDSHIELD WIPERS FAILED DURNING HEAVY RAIN. FORD DEALER COULD NOT LOCATE CAUSE OF FAILURE AS WIPERS STARTED TO WORK AGAIN AFTER CAR SAT IDLE FOR 15 MINUTES IN FORD SERIVICE BAY. FORD DEALER SAID THEY COULD ONLY CORRECT IF THEY FAILED AND STAYED BROKEN. NOT GOOD ADIVICE WHEN YOUR DRIVING 65 MILES ON AN INTERSTATE IN HEAVY RAIN. I THINK THIS IS A MOJOR SAFTY ITEM. YOU HAVE TO BE ABLE TO SEE. *AK
STEERING WILL START TO SHAKE WHILE DRIVING, AND CONTROLING VEHICLE WILL BECOME DIFFICULT. CONTACTED DEALER, AND THE DEALER REPLACED AND CHECKED SOME PARTS ON THE VEHICLE, BUT PROBLEM STILL OCCURS. *AK
VEHICLE HAS A CONSTANT PROBLEM WITH POPPING AND SNAPPING NOISES IN THE FRONT SUSPENSION WHEN CROSSING UNEVEVN AREAS AND IN TURNS. THIS NOISE IS IN ALL OUR 1999, 2000 AND 2001 PATRLO CARS AND HAS INCREASED IN INTENSITY.*AK
CONSUMER STATED THAT THE VEHICLE WAS RATED AT 29 MPG BUT IT NEVER GOT BETTER THAN 21 MPG WHILE DRIVING WITH CRUISE CONTROL ON DURING A TRIP. *YD
WHILE DRIVING, CONSUMER EXPERIENCED A FLAT TIRE, VEHICLE WAS TAKEN TO A GARAGE BUT THEY REFUSED TO ASSIST CONSUMER STATING TIRE CONTAINED A BULGE, CONSUMER IS SEEKING REIMBURSEMENT FROM GOODYEAR OR FORD.(GOODYEAR TIRE P225/60R16)*JB
BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR. NO BRAKE LIGHT WARNING LIGHT COMING ON. MIN BRAKING POWER. *AK
HEADLIGHTS SHORTED OUT, OBSTRUCTING VIEW ON DRIVER ON FOUR OCCASIONS.DEALER HAS INSPECTED AND REPAIRED VEHICLE.*AK CONSUMER STATES BOTH HIGH AND LOW BEAM HAVE SHORTED OUT. *SLC
EMERGENCY PARKING BRAKE HAS NEVER BEEN USED AND HAS COMPLETELY FAILED. MECHANIC SAYS EMERGENCY PARKING BRAKE IS COMPLETELY GONE, AND NEEDS TO BE REPLACED.*AK
THE FOLLOWING MODELS HAVE POORLY ADJUSTED OR DESIGNED OR TOO BRIGHT HEADLIGHTS CAUSING EXTREME GLARE AND ANNOYANCE TO OTHER DRIVERS. MODELS EXPEDITION, GRAND MARQUIS, CROWN VICTORIA, CONTOUR AND MYSTIQUE. THE GRAND MARQUIS AND CROWN VICTORIA ARE USUALLY MUCH WORSE DUE TO THE TENDANCY OF THESE CARS TO CARRY ADULTS IN THE BACK SEATS AND LUGGAGE LOWERING THE REAR AND RAISING THE FRONT MAKING THE HEADLIGHT MISADJUSTMENT WORSE.*AK
SEVERE SENSITIVE STEERING CAUSES DIFFICULTY IN MAINTAINNING VEHICLE ON ROAD WHILE DRIVING. VEHICLE WANDERS ACROSS ROAD. VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO LOCATE CAUSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
WINDSHIELD WIPER ON DRIVER'S SIDE IS JUMPING ACROSS WINDSHIELD INTERMITTENTLY WHEN USED. VEHICLE BEEN IN AND OUT OF DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK CONSUMER IS WAITING TO HEAR FROM THE DISPUTE SETTLEMENT BOARD. *SLC
TAXI VEHICLE FLEET. WHILE BRAKES WERE APPLIED VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY, RESULTING IN A COLLISION WHICH CAUSED MINOR INJURIES. *AK
OVER A PERIOD OF TIME AIR CONDITIONING PANEL HAS HEATED UP. PANEL GETS VERY HOT, NO MATTER WHAT SETTING IT IS ON. DEALER SAYS ALL VEHICLES DO THIS, AND IT'S NOTHING TO BE ALARMED ABOUT. CONSUMER IS GETTING A SECOND OPINION. *AK THE CONTROL PANEL WAS REPLACED BUT THE PROBLEM STILL EXISTS. *YH
COSNUMER CONTACTED DEALER FOR ROUTINE REPAIRS. DEALER NOTED THAT FRONT AND REAR BRAKE PADS AND ROTORS NEEDED REPLACEMENT AT 24000 MILES. DEALER REPLACED BOTH. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
TURN SIGNALS (LEFT OR RIGHT) FLASH VERY FAST IF FAN BLOWER MOTOR IS ON THE 2 FASTEST SETTING. DEALERSHIP VERIFIED THE PROBLEM, BUT DOESN'T HAVE ANY IDEA HOW TO FIX IT! I WAS TOLD, I GUESS WE'RE GOING TO HAVE TO TEAR APART YOUR DASHBOARD. *AK
DRIVER'S SIDE "ONE TOUCH" AUTO DOWN POWER WINDOW FEATURE DOES NOT FUNCTION WHEN THE OUTSIDE TEMP.ERATURE IS BELOW 40 DEGRESS. DEALERSHIP HAS VERIFIED THE PROBLEM AND THEY HAVE INSTALLED MANY PARTS INSIDE L.F. DOOR. ALL TO NO AVAILABLE. THEY ARE STILL TRYING.*AK
VEHICLE EXPERINCING PROBLEM WITH EXCESSIVE USAGES OF OIL. REPLACED A QUART OF OIL EVERY 800 MILES. DEALER / MANUFACTURER NOTIFIED, AND INFORMED THAT WAS NORMAL. *AK THE DRIVER LINE IS ALSO OUT OF BALANCE. *YH
TIRES LOAD LABEL WAS NOT INSTALLED ON THE VEHICLE, MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
OIL IS LEAKING FROM THE CYLINDER HEADS AND FROM THE HEAD GASKETS, FORD REPLACED THE ENGINE WHICH FAILED AGAIN WITHIN 500 MILES, FORD REFUSES TO REPLACE THE ENGINE AGAIN. NLM
THE VEHICLE IS EQUIPPED WITH A SPEED SENSATIVE VARIABLE ASSIST POWER STEERING, AS THE VEHICLE SPEED INCREASES THE STEERING MECHANISM TIGHTENS UP AND MAKING IT DIFFICULT TO TURN THE STEERING WHEEL, THIS CAUSES THE DRIVER TO PAY MORE ATTENTION TO THE STEERING. NLM
BRAKES WERE DEFECTIVE. WHEN APPLYING BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP WAS AWARE OF THE PROBLEM.*AK
GOODYEAR EAGLE LS, 22560R16, FRONT DRIVER'S SIDE TIRE HAD A BLOWOUT WHICH MAY HAVE CAUSED A LOSS OF VEHICLE CONTROL. TIRE SIDEWALL HAD A HOLE AROUND THE WHOLE TIRE. CURRENTLY, CONTACTING GOODYEAR. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE STARTING THE ENGINE AT A SERVICE STATION FOLLOWING FILLING WITH GAS, MY 2000 FORD CROWN VICTORIA MADE A SUDDEN SURGE FORWARD WHEN I PLACED THE CAR IN GEAR AND TURNED THE WHEEL TO THE RIGHT. I HAD MY FOOT ON THE BREAK AND PRESSED THE BREAK PEDAL HARD TO STOP THE CAR. IF I HAD NOT HAD MY FOOT FIRMLY ON THE BREAK PEDAL AND REACTED QUICKLY, OR IF SOMEONE HAD BEEN IN FRONT OF THE CAR, AN ACCIDENT COULD HAVE OCCURED. I HEARD OF A VERY SIMILAR INCIDENT INVOLVING A FATALITY OF A POLICEMAN DRIVING A CV IN COLUMBUS, GA WHEN IS UNEXPECTEDLY SURGED FORWARD WHILE HE WAS DRIVING THROUGH A FAST FOOD DRIVE THROUGH. *AK
CONSUMER TOLD BY DEALER THAT THE FIRESTONE AFFINITY TIRES WERE OUT OF ROUND WHICH CAUSED VIBRATION IN THE FRONT END OF THE VEHICLE. NLM
VEHICLE WAS STOPPED TO TURN; STRUCK FROM BEHIND; EXPLODED IN FLAMES. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Crown Victoria → · Every Crown Victoria year → · How the figures are calculated →