Page 2 of 3 · complaints 51–100 of 116

2004 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Apr 2, 2011MN

POWER LOCKS STOPED WORKING. *TR

Exterior Lighting
Filed Nov 30, 2010130,789 miles00

I HAVE AN 04 DODGE GRAND CARAVAN. HAVING PROBLEM WITH THE HEADLIGHT MODULE. NOW THIS PROBLEM HAS BEEN GOING ON SCENTS THE 2000 CARAVANS. WHEN IS THIS GOING TO BE RECALLED AND FIXED BY DODGE???? DO WE HAVE TO WAIT WHEN SOMEONE IS HURT OR KILLED IN A CAR ACCIDENT????? DODGE CLAMS THEY HAVE THE BEST VEHICLES ON THE ROAD???? WELL PROVE IT. THIS IS OWNER 5TH DODGE MINI VAN AND I THINK ITS ARE LAST DODGE EVER. THIS HAS TO BE ADDRESSED AND FIXED ASAP!!! PLEASE RECALL THE HEAD LIGHT MODULE ON ALL DODGE CARAVANS. CANADA AND US. *TR

Steering
Filed Sep 13, 201083,000 milesGA

2004 DODGE CARAVAN WITH 3.3 ENGINE. RACK AND PINION BINDING IN TURNS. CORRECTIVE ACTION HAD TO REPLACE RACK AND PINION. 83000 MILES ON VAN. STARTED OUT AS A POPPING NOISE AND GOT PROGRESSIVE WORST. *TR

Air BagsCrash1 injured
Filed Sep 1, 201070,000 milesMO

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED A HEAD CONCUSSION, LEFT KNEE INJURY AND SUFFERED BODY PAIN. THE DRIVER SIDE SEAT BELT WEBBING WOULD NOT SECURE TIGHTLY AND CAUSED THE DRIVER TO STRIKE THE STEERING WHEEL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED FOR THE BODY DAMAGES. IN ADDITION, THE POWER TRAIN CONTROL MODULE, SENOR AND COILS WERE IN THE PROCESS OF BEING REPLACED BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Aug 16, 2010115,000 milesWI

2004 DODGE GRAND CARAVAN STALLS AFTER FILLING UP WITH FUEL, HARD TO START BACK UP, DEALER DID NOT HAVE ANSWER, ALREADY CHANGED GAS CAP AND CAR STILL STALLS ABOUT 80% OF THE TIME AFTER FILLING UP.. *TR

Fuel System, Gasoline
Filed Aug 12, 201090,000 milesNJ

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT EACH TIME SHE ADDED FUEL TO HER VEHICLE IT STALLED. ALL OF THE GEARS ILLUMINATED AND THE BRAKES LOCKED. THE VEHICLE WAS TOWED TO A MECHANIC AND THEN TO THE DEALER BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CALLED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000.

Latches/Locks/Linkages
Filed Jun 8, 201086,440 milesNY

PASSENGER SIDE, POWER SLIDING DOOR CLOSED HALF WAY. NOW IT DOESN'T POWER CLOSE AT ALL. DOOR DOESN'T OPEN MANUALLY FROM THE INSIDE. WHILE DRIVING, DOOR WASN'T CLOSED ALL THE WAY AND THE DOOR AJAR LIGHT/ALARM IN THE DASH FAILED TO WARN ME. *TR

Service Brakes, Hydraulic
Filed Mar 16, 2010NY

THE ABS UNIT IN MY DODGE GRAND CARAVAN AWD HAS AIR GOING INTO IT, CAUSING MY BRAKES TO HAVE NO PRESSURE. MY FOOT GOES ALL THE WAY TO THE FLOOR TO STOP MY VEHICLE!!!! THIS IS NO GOOD I CARRY THREE CHILDREN IN MY CAR. I HAVE HEARD FROM MANY MECHANICS THAT THIS IS A VERY COMMON PROBLEM IN THIS VEHICLE AND THERE HASN'T BEEN A RECALL ON THIS. THIS IS VERY SERIOUS. I DON'T KNOW WHERE I'M GOING TO COME UP WITH THE MONEY TO FIX THIS. I'M BASICALLY RIDING IN A DEATH MOBILE. MY HUSBAND HAS NEVER SCENE SOOOO MUCH AIR COME OUT WHEN HE BLEEDS THE BRAKES. DODGE SHOULD FIX THIS PROBLEM IMMEDIATELY!!!! *TR

Engine and Engine Cooling › Cooling System
Filed Mar 10, 201075,000 milesME

1. METAL COOLANT LINES GOING TO REAR HEATER FAILED ,MASSIVE CORROSION WHERE THE HEATER HOSE ATTACHES TO THE PIPE COMPLETELY ROTTED/RUSTED OUT, THE VEHICLE HAD 75K MILES ON IT. 2. IF THE COOLANT LEVEL GETS TOO LOW OF COURSE MY ENGINE WILL OVERHEAT AND SEIZE. 3. THE STEEL PIPES NEED TO BE REPLACED FOR ALUMINUM PIPES OR CORROSION PROTECTION FROM THE FACTORY THAT'S NEEDED TO WITHSTAND HARSH CLIMES, ESPECIALLY ONES WHERE SALT IS USED TO DEICE ROADWAYS. *TR

Air Bags › Frontal
Filed Jan 25, 201074,000 milesIN

MY AIRBAG LIGHT IS CONSTANTLY ON AND I SUSPECT SOMETHING IS WRONG WITH DRIVER'S SIDE AIR BAG IN THE STEERING AS I FEEL THAT SOMETHING MAY BE WRONG WITH THE STEERING AS WELL AS I HEAR NOISES WHILE TURNING. THIS IS FOR MY 2004 DODGE GRAND CARAVAN. *TR

Power Train › Automatic Transmission
Filed Oct 30, 200969,700 milesIL

THE TRANSMISSION HAS FAILED THREE TIMES. *TR

Latches/Locks/Linkages
Filed Oct 4, 200999,000 milesNC

2004 DODGE CARAVAN ELECTRIC DOOR ON PASSENGER SIDE FAILS TO CLOSE MIDWAY. OUR CONCERN IS THAT IF ON A DOWNWARD HILL, IF PASSENGER USES BUTTON TO CLOSE DOOR AND IT DISENGAGES, MY PASSENGER COULD GET SERIOUSLY HURT. *TR

Air Bags
Filed Aug 4, 200973,800 milesIN

AIR BAG LIGHT COMES ON INTERMITTENTLY AND GOES OFF WITHIN 5 SECONDS. HAPPENS MOSTLY WHEN I TURN. *TR

Fuel System, Gasoline
Filed Jul 7, 200959,000 milesVA

2004 DODGE GRAND CARAVAN FUEL TANK VAPOR FLOAT VENT FAILURE. VEHICLE HAS 59,000 MILES. AFTER FUELING VEHICLE IT WILL STALL INTERMITTENTLY AT STOP SIGNS AND ON OPEN HIGHWAY WITHOUT WARNING, BECAUSE FUEL IS GETTING INTO THE ENGINE AND FLOODING ENGINE OUT VIA THE TANK VENTING VAPOR SYSTEM. WHEN FUELING, A FLOAT IN THE ORVR (ONBOARD REFUELING VAPOR RECOVERY) VALVE IS DESIGNED TO RISES AND SEALS THE TANK VENT CAUSING PRESSURE BUILD, BACKING FUEL UP INTO THE FILL NECK AND SHUTTING IT OFF. THE ORVR IS APPARENTLY NOT SEALING COMPLETELY OR AT ALL, ALLOWING LIQUID FUEL TO PASS INTO THE VENT LINE TO THE VAPOR CANISTER AND THEN ENGINE. THE VALVE IS PLASTIC WELDED TO THE TANK, WHICH REQUIRES THE TANK TO BE REPLACED. MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING SYSTEM STOPS WHEN ENGINE STOPS AND VEHICLE IS NOT ABLE TO BE STEERED WITHOUT THE POWER STEERING AID. VAPOR SYSTEM FAILURE FULLY DESCRIBED AT: HTTP://WWW.JUSTANSWER.COM/QUESTIONS/1OB81-2005-DODGE-CARAVAN-STALLS PRESENTLY ONLY KEEPING TANK FUEL AT A MAXIMUM OF 3/4 FULL TO AVOID FLOODING THE VAPOR VENT SYSTEM. *TR

Steering
Filed Apr 17, 200989,000 milesNC

UNUSUAL GRINDING NOISE WHEN BRAKING AND TURNING AT THE SAME TIME. *TR

Steering
Filed Mar 17, 2009101,000 milesMO

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH ON A COLD DAY, THE POWER STEERING LOCKED UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE FAILED AND WAS PREVIOUSLY REPLACED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V38600 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE SECOND REPLACEMENT WOULD COST $400. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO ASSIST WITH THE REPAIR. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 104,355.

Latches/Locks/Linkages
Filed Jan 30, 200985,000 milesTN

2004 DODGE CARAVAN LOCKS WON'T STAY LOCKED WHILE DRIVING. *TR

Steering
Filed Dec 5, 200897,000 milesIN

EVERY MORNING THE STEERING GROWLS AND MAKES NOISE UNTIL THE VAN WARMS UP. THE DEALER THAT HAS DONE ALL REPAIRS ON THE VAN SAYS THE RACK IS GOING OUT. I HAVE WATCHED THE FLUID, AND SEE NO LEAKS, NOR HAVE I HAD TO ADD ANY TO IT. IT SEEMS THERE ARE HUNDREDS OF GRAND CARAVAN OWNERS WITH THIS SAME PROBLEM. MY VAN, THAT I LOVE, IS A 2004 WITH 110,000 MILES. I AM GOING TO CHANGE THE RESERVOIR TO SEE IF THIS FIXES THE PROBLEM. BUT I THINK DODGE SHOULD PAY FOR REPAIRS WHEN LOTS OF THEIR VANS HAVE THE SAME PROBLEM, IT IS CALLED DEFECTIVE MATERIAL. *TR

Service Brakes, HydraulicCrash
Filed Oct 23, 200885,000 milesMI

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURES AND THE BRAKE INDICATOR WOULD ILLUMINATE SPORADICALLY WITHOUT WARNING. WHILE DRIVING 30 MPH, THE BRAKE LIGHT ILLUMINATED AND THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR END OF THE PRECEDING VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE HAD TO BE TOWED TO HIS RESIDENCE. THE INSURANCE COMPANY WILL SEND SOMEONE TO INSPECT THE VEHICLE. THE CONTACT RECEIVED A TICKET FOR "FAILURE TO KEEP A VEHICLE IN CONTROL". HE WILL CALLTHE MANUFACTURER BECAUSE THE BRAKES HAD TO BE REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE FAILURE MILEAGE WAS 85,000.

Service Brakes, HydraulicCrash
Filed Jul 31, 200884,000 milesIL

MASTER CYLINDER FAILED IN REAR BRAKE SYSTEM CAUSING BRAKES TO FAIL. BRAKE FAILURE WAS SOLE REASON FOR REAR END ACCIDENT CAUSING DAMAGE TO TWO VEHICLES. *TR

Steering
Filed Jul 25, 200855,500 milesVA

VEHICLE HAS 55,000 MILES ON IT AND RACK AND PINION ASSEMBLY IS LEAKING. BASED ON RESEARCH OF OTHER COMPLAINTS, IT IS APPARENT THAT THE RACK AND PINION ASSEMBLY IS DEFECTIVE AND SHOULD BE RECALLED. OBVIOUSLY THIS IS A SAFETY ISSUE AS IT AFFECTS STEERING. THE POWER STEERING DOESN'T FAIL, BUT IT WILL DETERIORATE UNTIL ALL OF THE FLUID LEAKS OUT AND THEN POSSIBLY DAMAGES THE POWER STEERING PUMP. THIS ULTIMATELY COULD CAUSE THE PUMP TO LOCK UP OR IN SOME CASES, LEAK FLUID ON TO THE EXHAUST PIPE AND CAUSE A FIRE. THE REPAIR COST FOR THIS ISSUE IS ~$800-900. MY ESTIMATE WAS FOR $820 (EXCLUDING A NEW ALIGNMENT). *TR

Exterior Lighting
Filed Jul 23, 200845,000 milesNV

RIGHT REAR TAIL LIGHT LENS (COVER) HAVE A TENDENCY TO COME APART. IT HAPPEN TO MY SISTER IN LAW 2004 DODGE GRAND CARAVAN, TWICE. FIRST IT WAS UNDER WARRANTY, SECOND, WE SAW IT BEFORE IT'S CAME APART. I HAVE SEEN SAME MODEL THAT DON'T HAVE LENS COVER . *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Feb 11, 2008NH

TOOK VEHICLE FOR STATE INSPECTION-SUDDEN NEED FOR NEW BRAKES PER DEALERSHIP-SAID BRING IT IN WITH IN 300-500 MILES FOR BRAKE JOB. *TR

Electrical System › 12v/24v/48v Battery
Filed Feb 11, 2008NH

PARK THE VAN,GO OUT AND VAN WILL NOT START-NO RADIO OR LIGHTS LEFT ON. DEALERSHIP HAS CHECKED THE BATTERY SEVERAL TIMES AND SAID IT WAS NOT THE BATTERY YET IT STILL DOES IT AND THIS IS GOING ON TO TWO YEARS NOW. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jan 13, 2008NH

SUDDEN NEED FOR FRONT BRAKES. *TR

Steering › Hydraulic Power Assist System
Filed Jan 1, 200820,000 milesCA

POWER STEERING RESERVOIR FILTER CLOGS CAUSING POWER STEERING FAILURE. IT IS MORE SEVERE IN COLD WEATHER. HAVE HAD VAN IN DEALER MULTIPLE TIMES AND THEY OBSERVED THE PROBLEM. DEALER AND MANUFACTURER AGREE THERE IS A SEVERE PROBLEM, BUT BECAUSE THEY CANNOT IDENTIFY THE "EXACT COMPONENT" CAUSING THE PROBLEM, THEY WILL NOT FIX. DAIMLER CHRYSLER REFUSES TO FIX UNDER WARRANTY OR NOT. IF THIS WERE ISOLATED ISSUE, I WOULD IGNORE. BUT THERE ARE HUNDREDS OF CASES POSTED ONLINE WITH SAME ISSUE. RESULT IS LOW SPEED AND HIGH SPEED STEERING FAILURE.*CN

Service Brakes, Hydraulic
Filed Dec 28, 2007NY

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. DURING THE WINTER MONTHS, THE BRAKES LOCK UP INTERMITTENTLY. TO UNLOCK THE BRAKES, THE CONTACT MUST MOVE THE VEHICLE FORWARD AND BACKWARDS SEVERAL TIMES. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND POSTED A TECHNICAL SERVICE BULLETIN (05-001-06A). THE CURRENT MILEAGE WAS 42,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

Engine and Engine Cooling › Engine
Filed Nov 26, 2007IL

WE HAVE HAD OUR VAN IN FOR SERVICE AND OIL CHANGES IN THE PAST. THE ENGINE HAD LESS THAN 40,000 MILES AND WAS USING ALMOST 4 QUARTS OF OIL IN LESS THAN THREE MONTHS. THE LAST TIME IT WAS SERVICED, THE DEALER COULD NOT FIND ANY REASON WHY IT WAS USING OIL. THEY SAID TO KEEP AN EYE ON IT BY CHECKING IT FREQUENTLY, AND THEY COULD TRY TO MONITOR IT TO SEE WHY WE WERE LOOSING OIL. WE COULD ALWAYS FIND SMALL SPOTS OF OIL IN OUR DRIVEWAY AND ON PARKING AREAS/GARAGE FLOOR. THE DEALER DID CHECK THE VEHICLE AND SAID THEY COULD NOT FIND ANY OIL LEAKS. THEY DID HOWEVER FIND A LEAK IN THE TRANSMISSION LINE, WHICH DID NOT EXPLAIN WHY WE WERE HAVING TO REPLACE OIL ON A REGULAR BASIS. WE HAD JUST PLACED 4 QUARTS OF OIL IN THE VAN TWO DAYS PRIOR TO THE SERVICE APPOINTMENT. THE VAN WAS TOTALED IN AN AUTOMOBILE ACCIDENT THE NEXT MONTH, SO WE WERE NOT ABLE TO FOLLOW UP ON THE OIL LEAK PROBLEM BUT FELT THAT WE SHOULD REPORT THIS PROBLEM SINCE OTHER DODGE CARAVAN OWNERS HAVE HAD THE SAME PROBLEM WHERE THEY HAVE LOW MILEAGE ON THEIR VEHICLE, AND OIL LOSS FOR NO KNOWN REASON. *TR

Fuel System, Gasoline › Delivery
Filed Nov 17, 200750,000 milesIA

FOR THE LAST 40,000+ MILES THE VEHICLE ALWAYS STUMBLES OR STALLS AFTER FILLING THE FUEL TANK FULL. WE'RE NOT TALKING ABOUT OVERFILLING, JUST FILLING IT UNTIL THE AUTO SHUT-OFF SHUTS OFF THE FLOW. IT WILL BUCK AND STUMBLE WHEN YOU ARE DRIVING DOWN THE ROAD AND OFTEN DIES WHEN YOU ARE PULLING OUT INTO TRAFFIC. IT HAS STALLED ON MY WIFE WHILE SHE WAS WAITING TO TURN LEFT AT A BUSY INTERSECTION. ONCE RE-STARTED IT RUNS FINE UNTIL THE NEXT FILL-UP. THE DEALER TOLD ME IT IS THE PURGE SOLENOID AND IT WOULD COST $190 TO FIX. THE VEHICLE HAS 92,000 MILES ON IT AND I THOUGHT THAT WAS WELL BELOW THE FEDERAL EMISSIONS WARRANTY AND IT ALSO HAS THE EXTENDED 100,000 MILE WARRANTY. I HAVE NOT HAD IT FIXED YET, BUT JUST AVOID TOPPING OFF THE TANK. THE DATE LISTED BELOW IS ONLY THE MOST RECENT. WE ARE TALKING ABOUT LITERALLY DOZENS OF FAILURES OF THIS SORT -- EVERY SINGLE TIME THE GAS TANK IS FILLED TO THE AUTO-STOP WITHOUT FAIL. THE SERVICE GUY AT THE DEALERSHIP SAID THEY HAVE HAD A NUMBER OF COMPLAINTS OF THIS TYPE ABOUT THIS VEHICLE. *TR

Visibility › Glass, Side/Rear
Filed Oct 26, 200768,900 milesMI

FOR THE SECOND TIME THIS YEAR A WINDOW HAS EXPLODED ON MY 2004 DODGE GRAND CARAVAN. I WAS DRIVING DOWN THE ROAD AT POSTED SPEED, LIGHT TRAFFIC, SUNNY DAY, WINDOWS DOWN, AND POP, THE PASSENGER SLIDER WINDOW SHATTERED. IT LOOKED LIKE IT POPPED FROM THE INSIDE OF THE VAN. I WAS FORTUNATE ENOUGH TO PULL OVER AND WAS ABLE TO STOP SAFELY. ONCE I STOPPED THE WINDOW JUST FELL OUT. I CALLED CHRYSLER CUSTOMER SERVICE LINE AND WAS ADVISED BY MS. J TO PROCEED TO THE DEALER THAT I HAD PURCHASED THE CAR FROM TO HAVE THE VEHICLE INSPECTED. I WENT TO THE DEALER THE FOLLOWING MORNING, AND THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE WINDOW. I EXPLAINED THAT THIS WAS THE SECOND INCIDENT THIS YEAR WHERE A WINDOW HAS EXPLODED, AND HE TOLD ME SINCE HE DIDN'T SEE THE FIRST ONE THERE WAS NOTHING HE COULD DO. NO DOCUMENTATION, NOT EVEN A DRIVE IN THE CAR. NOW IN ADDITION TO THE PROBLEM WITH THE WINDOWS, THE VAN HAS A FRONT END PROBLEM, A REAR END PROBLEM, AND A TRANSMISSION PROBLEM. THE FRONT TIRES FEEL LIKE THEY ARE FALLING OFF THE VAN WHILE DRIVING, WHEN TURNING RIGHT THE REAR END FEELS LIKE IT IS TILTING AND THE LEFT TIRE SQUEALS, AND THE CAR SHIFTS IMPROPERLY, OR HESITATES IN TRAFFIC. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 8, 200750,000 milesOH

SHORTLY AFTER FILLING UP WITH GAS, I OFTEN EXPERIENCE DIFFICULTY WITH THE VEHICLE. IT SOMETIMES STALLS. IT ACTS UP WITHIN A MINUTE OR TWO BY TRYING TO STALL. I TRY TO GIVE IT AS MUCH GAS AS I CAN AND IT EVENTUALLY STOPS ACTING UP IF IT DOESN'T STALL FIRST. THE DEALER SAYS THEY CANNOT REPLACE THE FUEL FILTER, BECAUSE IT IS PART OF THE WHOLE GAS TANK SETUP. IT IS NOT REPLACEABLE LIKE MOST FUEL FILTERS ARE. IT SEEMS TO ME THAT IT IS THE FUEL FILTER NEEDING TO BE CLEANED. I DO BELIEVE IT IS RUINING MY FUEL PUMP SLOWLY. I AM CONCERNED ABOUT WHEN IT STALLS THAT SOMEONE MAY RUN INTO THE BACK OF ME. *TR

Engine and Engine Cooling › Engine
Filed Sep 24, 200738,000 milesMN

I HAD CONTINUALLY ADDED OIL EVERY MONTH STARTING AFTER ABOUT 10,000 MILES. I CHANGED OIL EVERY 3-5,000 MILES. DRIVING BACK FROM UP NORTH AND I HEARD A TICKING NOISE. I HAD CHECKED THE OIL LEVEL BEFORE OUR TRIP ON 8-3-07 AND ADDED 2 QUARTS OF OIL TO BRING IT UP TO FULL. AS WE HAD THE WINDOWS CLOSED AS THE TEMP HAD FALLEN TO CHILLY, I COULD NO LONGER HEAR THE NOISE UNTIL WE WERE WITHIN MILE OF OUR HOME. IT BECAME LOUDER AND AS WE PULLED INTO THE DRIVEWAY, IT WAS VERY LOUD. I WAS GOING TO BRING IT TO A DEALERSHIP TO GET IT CHECKED OUT THE NEXT DAY, BUT THE VAN WOULD NOT START. I HAD IT TOWED TO THE CLOSEST DEALER AND THEY LOOKED AT IT THE NEXT DAY AND TOLD ME THAT THE ENGINE HAD BLOWN. THEY TOLD ME TO CONTACT CHRYSLER AS THEY WOULD TOO. I DID AND THEY TOLD ME IT WAS NOT GOING TO BE COVERED DUE TO LACK OF MAINTENANCE. THEY WANTED OIL CHANGE RECORDS AND I DID SOME MYSELF BUT HAD 3 FROM A LOCAL REPAIR SHOP. THEY WANTED 2 MORE AND I COULD NOT SUPPLY THESE AS I HAD DONE THEM MYSELF. I DID HAVE A RECEIPT FOR THE OIL I ADDED IN LAST JULY, BUT THAT WAS IT. I HAVE ABOUT 37,000-38,000 MILES ON THE VAN. THE DEALERSHIP WANTS ME TO PAY FOR THE TEAR DOWN OF THE ENGINE EVEN THOUGH I WAS TOLD THE FIRST WEEK THAT CHRYSLER HAD OK'D THE TEAR DOWN TO FIND THE PROBLEM. NOW THE DEALERSHIP CALLED ME AND WANTS ME TO PAY FOR A TEAR DOWN SO THEY CAN LOOK INTO WHY IT BROKE. I TOLD THEM , YOU ALREADY TOLD ME THAT YOU HAD THE OK TO DO THIS AND IT SHOULD BE ALREADY DONE. I WENT TO THE DEALERSHIP AND THE VAN

Tires › Tread/Belt
Filed Aug 8, 200734,300 milesTN

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE VEHICLE HAS GOOD RIDE TIRES, SIZE 225/60R/16 (NA). WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VERY BADLY. THE CONTACT HAD TO SLOW DOWN AND PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE MECHANIC STATED THAT THE PASSENGER SIDE REAR TIRES HAD A ROUND IN THEM AND COULD NOT BE REPAIRED. THE CURRENT MILEAGE WAS 34,500 AND FAILURE MILEAGE WAS 34,300.

Engine and Engine Cooling
Filed Mar 7, 2007AZ

2004 DODGE GRAND CARAVAN CUSTOMER HAS CONCERNS WITH THE TIMING BELT**NAR**CC THE CRANK WAS UNDERSIZED ON THE BEARINGS AND THE BEARINGS WERE UNDERSIZED CREATING A LARGE GAP BETWEEN THE BEARINGS AND THE CRANK WHICH WAS CAUSING THE NOISE KNOCKING NOISE IN THE ENGINE. A FOREIGN PIECE OF METAL WAS FOUND UNDER THE MAIN BEARING CAP WHICH CAUSED EXTRA CLEARANCE. AND THE CRACK WAS ONLY TOUCHING TWO-THIRDS OF THE BEARING SURFACE. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Mar 2, 200730,000 milesFL

BOTH OF THE SLIDER DOORS ARE IMPOSSIBLE TO OPEN FROM THE INSIDE THE VEHICLE. I HAVE TO PHYSICALLY GET OUT OF THE VEHICLE AND OPEN THEM FROM THE OUTSIDE. IT SEEMS THAT THIS HAPPENS AFTER THE CAR HAS BEEN SITTING IN THE SUN ALL DAY. I BROUGHT IT TO MY DEALERS ATTENTION, BUT ALL THAT COULD BE EXPLAINED IS THE LATCH INSIDE MUST HAVE SWELLED. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM, BECAUSE IN THE EVENT OF AN ACCIDENT HOW ARE PEOPLE SUPPOSED TO OPEN THE DOORS, IF NEEDED. SINCE I HAVE MOVED FROM MICHIGAN TO FLORIDA IT IS WORSE THAN BEFORE BEFORE, AND SOME OF MY FRIENDS HAVE REFUSED TO DRIVE IN THE VEHICLE FOR THAT REASON. I HAVE LOOKED AT BOTH OF THE DOORS, BUT I CAN'T TELL HOW THE LOCK MECHANISM WORKS. *JB

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Feb 9, 2007CA

REAR POWER LIFTGATE ON 2004 DODGE GRAND CARAVAN FREEZING IN OPEN POSITION. 1ST HAPPENED WHEN VEHICLE WAS 6 MO. OLD. DODGE REPLACED LATCH AND RESET DOOR MOTOR. 2 1/2 YRS LATER SAME PROBLEM AND SAME RESOLUTION. *NM

Service Brakes, Hydraulic
Filed Dec 12, 200639,320 milesCO

REPLACED FRONT BRAKES ON 2004 DODGE GRAND CARAVAN FOR THE FIRST TIME ON 8/31/05 WHEN MILEAGE WAS AT 39,320. ROTORS WERE ALSO RESURFACED AT THIS SAME TIME. ON 4/22/06 AT 46,806 MILES BRAKES HAD TO BE REPLACED AGAIN, WHICH WERE WORN DOWN METAL TO METAL (IN ONLY 7K MILES). FRONT PASSENGER SIDE BRAKE ROTOR WAS BAD, AND HAD TO ALSO BE REPLACED FROM THE FRONT BRAKE PROBLEM. BOTH FRONT BRAKE CALIPERS HAD TO ALSO BE REPLACED AT THIS TIME DUE TO THE ROTORS AND BRAKES. (VERY EXPENSIVE!!) ON 7/6/06 AT 49,179 MILES, THE FRONT BRAKES WERE VERY SHAKY, AND THE FRONT ROTORS WERE SLIGHTLY WARPED, AND HAD TO BE RESURFACED AGAIN. ON 10/17/06 AT 52,762 MILES, ROTORS HAD TO BE RESURFACED AGAIN, SINCE THEY WERE WARPED AGAIN. FRONT BRAKES WERE DONE AGAIN ON THE VEHICLE, A LITTLE OVER 6K MILES FROM THE MOST RECENT BRAKE REPLACEMENT. ON 12/11/06 AT 54655 MILES, THE DEALER COULD NOT FIND THE PROBLEM, BUT DECIDED TO REPLACE BOTH FRONT AND BACK BRAKES. STATED PAD SHIMS WERE JAMMED AGAIN ADAPTER BRACKET, ROTORS WERE WARPED BADLY, REAR BRAKES WERE OUT OF ADJUSTMENT, RATTLE CLIP MISSING. VAN AT THIS TIME ALSO HAD A BAD PULSATION WHEN BRAKING. DEALER STATES PAD SHIMS WERE LOOSE ON PADS AND NOT ALIGNED PROPERLY. FRONT ROTORS RESURFACED, AND INSTALLED NEW FRONT BRAKE PADS. REAR BRAKES RE-LINED/REPLACED, REAR DRUMS RESURFACED AND REPLACED SHOES. DEALER STILL CANNOT FIND WHAT IS ACTUALLY WRONG WITH THE VEHICLE THAT THE BRAKES NEED TO BE REPLACED SO FREQUENTLY. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 12, 200654,655 milesCO

DT*: THE CONTACT STATED THE FACTORY BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED, AT 39,320 MILES. ON 4/22/06, THE BRAKE PADS, ROTORS AND BRAKE CALIPERS WERE REPLACED AT 46,806 MILES. THEN ON 7/06/06, AT 49,179 MILES, THE WARPED ROTORS WERE RESURFACED. ON 10/17/2006, AT 52,762 MILES, THE ROTORS WERE RESURFACED AND THE BRAKE PADS WERE REPLACED AGAIN. THEN ON 12/11/2006, AT 54,655 MILES, THE FRONT AND REAR BRAKES WERE REPLACED. THE BRAKE SHIMS WERE FOUND TO BE JAMMED AND THE ROTORS WERE WARPED AGAIN. THE BRAKE PROBLEM WAS NOTICEABLE WHILE BREAKING AT 15 MPH. THE MANUFACTURER WAS NOT NOTIFIED.

Structure › Body › Door
Filed Sep 19, 200613,000 milesCA

DT*: THE CONTACT STATED AFTER DEPRESSING THE POWER SLIDING DOOR BUTTON OR USING THE POWER KEY FOB, THE RIGHT SLIDING DOOR CLOSED, BUT LATER BECAME AJAR WITHOUT WARNING. THIS FAILURE DID NOT OCCUR WHEN THE DOOR WAS MANUALLY SHUT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DUPLICATED THE PROBLEM, BUT WAS UNABLE TO DETERMINE WHAT COMPONENT OF THE SLIDING DOOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED.

Power Train › Automatic Transmission
Filed Jul 8, 200616,000 milesIN

2004 DODGE GRAND CARAVAN SXT V6-3.8L WITH APPX 24,000 MILES ROUGH IDLE CONDITION WHILE STOPPED WHEN TRANSMISSION IS IN DRIVE THAT MULTIPLE DEALERS CANNOT DUPLICATE WITH COMPUTERS, BUT CAN DUPLICATE WHEN SITTING IN THE AUTOMOBILE. ONE SERVICE MANAGER STATED THAT THE PROBLEM EXISTS ON ALL 2004 GRAND CARAVANS WITH THE 3.8L ENGINE. SPARK PLUGS AND WIRES HAVE BEEN REPLACED, AND PCM HAS BEEN FLASHED TO NO AVAILABLE. IF THE PROBLEM IS SO COMMON, THEN WHY ISN'T THEIR A RECALL ON THIS?*JB

Electrical System
Filed Apr 1, 200612,000 milesMA

3 MONTHS AFTER BUYING MY VAN THE DRIVERS DOOR IS GIVING A HEAVY SHOCK. THIS LED UP TO THE REPLACEMENT OF THE BODY CONTROL MOD (BCM). MY CAR WAS REPAIRED BUT AFTER 11 MONTHS THE SAME PROBLEM HAPPENED AND DODGE WILL NOT COVER IT. THE SYMPTOMS ARE AS FOLLOWS THE DRIVERS DOOR LOCK SWITCH DOES NOT LOCK BUT WILL UNLOCK ALL THE OTHER SWITCHES ARE FINE . *NM

Equipment
Filed Mar 1, 2006WI

TIE RODS ARE WEARING OUT VERY RAPIDLY. AT 25500 MILES, THE DEALER IS REPLACING TIE RODS FOR THE SECOND TIME. THEY ADMIT THERE HAS BEEN A BIT OF A PROBLEM WITH THEM. THEIR OWN COURTESY VAN HAD NEW TIE RODS AND BALL JOINTS BEFORE 25000 MILES. *JB

Suspension › Front
Filed Oct 27, 200520,000 milesVA

DT: THE CONTACT STATED THAT THE FRONT SWAY BAR VIBRATED T CAUSING AN OVERALL ROUGHNESS WHILE DRIVING. THE CONTACT TOOK VEHICLE TO A DEALER, WHO REPLACED THE SWAY BARS. ALSO, THE DEALER REPLACED THE STEERING RACK AND UPPER STRUT BEARING. NO FURTHER PROBLEMS SINCE THIS REPAIR WAS PERFORMED. *AK

Service Brakes, Hydraulic
Filed Oct 24, 200543,825 milesWA

WE HAVE HAD NUMEROUS AND REPEAT PROBLEMS WITH OUR 2004 DODGE GRAND CARAVAN AND WE GET NO HELP FROM THE DEALER OR THE MANUFACTURER. THE MAIN COMPLAINT THAT IS MOST CONCERNING IS OUR BRAKES AS WE HAVE HAD TO REPLACE THEM 3 TIMES IN LESS THAN A YEAR. WE HAVE TERRIBLE SHAKING, VIBRATION AND GRINDING. THE VEHICLE HAS PULLED TO THE RIGHT FROM THE MOMENT WE PURCHASED IT, I THOUGHT IT WAS OUT OF ALIGNMENT BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH IT HAS BEEN IN SEVERAL TIMES. COINCIDENTALLY IT IS THE RIGHT SIDE THAT WEARS MORE THAN THEN LEFT. UPON TAKING IT TO AN AAA APPROVED AUTO CENTER AND ASE IT WAS FOUND THAT THE CALIPERS HAVE BEEN BINDING AND THE ROTORS WERE TOO THIN TO MACHINE. WE HAVE KEPT THE PARTS THAT THE REPAIR SHOP REMOVED SO THAT THE CONDITION AND WEAR CAN BE DOCUMENTED PHYSICALLY SHOULD A REPRESENTATIVE OF DODGE WISH TO SEE THE ACTUAL PARTS. WE PAID OVER 32,000 FOR THIS VEHICLE 18 MONTHS AGO AND IT CONSISTENTLY UNDER PERFORMS AND AS MENTIONED ABOVE HAS HAD SEVERAL MECHANICAL PROBLEMS BUT THE RELIABILITY OF THE BRAKING SYSTEM IS MORE THAN INCONVENIENT AND EXPENSIVE, IT IS A SAFETY CONCERN. I DO NOT TRUST THE DEALERSHIP TO CORRECTLY DIAGNOSE AND THE DEALERSHIP AND MANUFACTURER MAINTAIN THAT THIS IS VEHICLE IS PERFORMING AS INTENDED. THEREFORE WE MUST CONCLUDE THAT THE 2004 DODGE GRAND CARAVAN IS DESIGNED TO PERFORM POORLY AND BE IN THE SHOP REGULARLY. *NM UPDATED 11/4/2005 - THE REAR WINDSHIELD WIPES HAVE BEEN REPAIRED ON TWO SEPARATE OCCASION BUT THEY S

Electrical System
Filed Oct 18, 200525,000 milesVA

WE HAVE 2004 GRAND CARAVAN. WE HAVE AN ELECTRICAL ISSUE WHERE THE GAUGES ALL GO OUT, THE DOORS LOCKS OR DON'T WORK AND THE LIGHTS STAY ON WHEN DRIVING, WHENEVER IT FEELS LIKE IT. *NM WE HAVE HAD IT SERVICED FIVE TIMES FOR THIS ISSUE, CHANGING THE CONTROL MODULE AS WELL AS CODES AND OTHER ITEMS AND IT IS NOT FIXED AND NOW CONSIDERED AS A "LEMON". THE DEALERSHIP WHICH IS DOING THE SERVICING IS OFFERING US A NEW VEHICLE WITH A STANDARD TRADE IN VALUE. WE FIND THIS UNACCEPTABLE AND KNOW OUR STATES LEMON LAWS AS WELL AS I AM IN THE MILITARY AND FIND THIS A SAFETY ISSUE FOR MY FAMILY.

Tires › Sidewall
Filed Sep 19, 200514,000 milesNY

2004 DODGE GRAND CARAVAN...14500 MILES ON VEHICLE ALL TIRES ROTATED ACCORDINGLY. THE SIDEWALL ON ALL FOUR GOOD YEAR TIRES HAVE GIVEN WAY. THE MECHANIC SAID ALL THE TIRES MUST BE REPLACED, AS IT WOULD BE VERY DANGEROUS TO DIVE THIS VEHICLE. *NM

Seat Belts
Filed Sep 6, 2005OR

2004 DODGE GRAND CARAVAN SE DEVELOPED PROBLEMS WITH THE SEAT BELT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. ***NO ANSWER REQUIRED***. *MR THE SEAT BELT COULD NOT BE PULLED OUT OF IT'S HOUSING. THE CONSUMER TRIED SEVERAL TIME BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO A DODGE DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. SINCE THE DEALER COULDN'T DUPLICATE THE PROBLEM THEY REFUSED TO REPLACE THE SEAT BELT FREE OF CHARGE. THE CONSUMER PAID OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED. *NM

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Aug 12, 2005745 milesPA

DT: CONSUMER'S WIFE WAS DRIVING NEAR HOME AND LOST POWER STEERING AND POWER BRAKES. SHE WAS ABLE TO STOP THE VEHICLE BY STANDING ON THE BRAKES. THE DEALERSHIP WAS CALLED AND THEY PICK UP THE VEHICLE. THEY REPLACED THE SERPENTINE BELT AND PULLEY. A YEAR LATER WHILE DRIVING ON THE INTERSTATE THE SERPENTINE BELT FELL OFF AGAIN IN THE MIDDLE OF HEAVY TRAFFIC. THE CONSUMER HAD TO PULL TO THE SIDE OF ROAD. THE DEALER WAS CALLED AND THEY DETERMINED THAT THE SERPENTINE BELT AND PULLEY HAD BROKEN AGAIN. IT WAS REPAIRED. CALLED THE MANUFACTURER TO REPORT THE PROBLEM. THE MANUFACTURER SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. NO MORE PROBLEMS AS OF YET. *AK *NM

Visibility › Windshield
Filed Jul 17, 200518,950 milesVA

MY CONCERN IS WITH MY SUN-VISORS ON MY VEHICLE,,THEY WILL NOT STAY UP AGAINST WINDSHIELD ,THEY STAY ABOUT THE 5 O'CLOCK POSITION,,DEALER SAYS ALL GRAND CARAVANS ARE LIKE THIS,,NOW WITH THIS SUN-VISOR AT THE 5O'CLOCK POSITION AND YOU ARE A TALL PERSON , IT PARTIALLY BLOCKS YOUR VIEW OF THE ROAD AHEAD OF YOU , SO YOU CHOICE IS TO NOT USE THE SUN-VISORS OR PEAK UNDERNEATH THEM WHILE YOU ARE DRIVING...OF COURSE IF YOU ARE 5' TALL THIS WOULD NOT EFFECT YOU BUT IF YOU ARE SAY OVER 5'10" COULD/WOULD BE A PROBLEM...THANKS FOR YOUR TIME,,,LARRY MILLOY

Electrical System
Filed Jul 15, 200522,000 milesNY

DT: ON JULY 14, 2005 THE VEHICLE QUIT IN THE MIDDLE OF HIGHWAY. WAS ABLE TO GET IT RESTARTED, AND WA STAKEN TO THE DEALER, WHO INDICATED IT WAS A COMPUTER PROBLEM. THE COMPUTER CONTROLLE DTHE ELECTRONIC FUNCTION OF THE VEHICLE. BEFORE IT HAD SLIPPED INTO NEUTRAL ONCE IN JULY OF 2003. ALSO, ONCE BEFORE ICAME OUT TO START IT AND IT WOULD NOT START. IT DID NOT TURN OVER OR MAKE ANY TYPE OF NOISE . THIS WAS IN DECEMBER OF 2004.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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