THE TURN SIGNALS WILL INTERMITTENTLY WORK IN REVERSE. FOR EXAMPLE, IF I ENGAGE THE LEFT TURN SIGNAL, THE RIGHT DASH LIGHT WILL FLASH ALONG WITH THE RIGHT TURN SIGNAL LIGHTS. THIS REVERSE PROCESS ALSO HAPPENS SOMETIMES WHEN I ENGAGE THE RIGHT TURN SIGNAL. *NLM
2002 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
VEHICLE EXPERIENCED ABS FAILURE CAUSED BY THE ROTORS DELAMINATING. *AK
MY VAN WAS BOUGHT NEW AND IS JUST ABOUT 1 YEAR OLD. I HAVE BEEN HAVING MANY PROBLEMS WITH THIS VEHICLE. THE VEHICLE WOULD GO 30 MPH BY ITSELF ALTHOUGH I WAS PRESSING THE BRAKE. THIS EVEN HAPPENED WHILE I WAS DRIVING ON AN ICY ROAD. THE DEALER SAID THAT THIS IS NORMAL. ALL THE VEHICLE'S LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES, SOMETIMES LOCKING MY KEYS IN IT BEFORE I CAN GET THEM OUT. THREE MONTHS AFTER THE VEHICLE WAS PURCHASED IT WAS RETURNED TO THE DEALER BECAUSE THE HEATER AND AIR DID NOT WORK PROPERLY. A FIRE BURNED THE DRIVER'S DOOR, SEAT, FLOOR RUGS AND WINDOW. THE FIREMAN SAID IT WAS AN ELECTRICAL FIRE, WHICH STARTED IN THE DRIVER'S DOOR BY THE WIRES. THE FIRE HAPPENED ON THE WEEKEND THEREFORE THE DEALER IS NOT AWARE OF THE FIRE YET. I PLAN TO GO TO THE DEALER ON MONDAY TO SEE WHAT CAN BE DONE. THE VEHICLE CANNOT BE DRIVEN AND THE SMELL INSIDE THE VEHICLE IS OVERWHELMING. EVERYTHING ON DRIVERS SIDE IS BURNED. I WILL ASK FOR A NEW REPLACEMENT VEHICLE. *NM
RECALL REPLACEMENT OF GAS TANK THAT MIGHT HAS SOMETHING TO DO WITH MY ENGINE LIGHT TURNING ON NOW I FOUND OUT THAT THE PROBLEM IS COMING THROUGH THE EMISSION CONTROL SYSTEM PURGE (GROSS) LEAK ENGINE CODE P0455 GIVEN TO ME BY THE CAR ITSELF, MY CAR WILL BE TAKEN TO DEALER ON THIS CONDITION MONDAY JUNE 16,2003 AND I THINK THIS HAS SOMETHING TO DO WITH THE REPAIR OF THE RECALL. MY MAIN COMPLAINT IS THAT I'VE BIN AT THIS DEALER THREE TIMES WITH REPAIR DONE OR CHECK DONE ON PROBLEMS TO MY VEHICLE AND THREE TIMES I GET NO PROOF THAT THE VEHICLE WAS SERVICE THERE EVEN WHEN THE RECALL WAS DONE ALL I HAVE IS THE TAG # WHICH IS ONLY FOR THERE PURPOSE. I DO ASK FOR IT EVEN THOUGH I THINK I SHOULDN'T AND THEY STATE THAT JOB IS DONE AND I DON'T NEED ANYTHING CAUSE IT WAS DONE. *NLM
MY SEVEN YEAR OLD DAUGHTER WAS EXITING OUR 2002 DODGE GRAND CARAVAN WHEN HER FOOT SLIPPED THROUGH THE SAFETY BELT STRAP. THE STRAP WAS LOCATED NEXT TO THE SLIDING DOOR OF THE PASSENGER SIDE OF THE CAR. THE STRAP WAS IN IT'S STORAGE POSITION, BUT WAS CLEARLY STILL IN THE WAY OF HER STEPPING PAST THE MIDDLE PASSENGER SEAT AS SHE EXITED FROM THE REAR SEAT OF THE VEHICLE. SINCE THE STRAP "LOOPED" AROUND HER FOOT, SHE THEN TRIPPED AND TUMBLED OUT OF THE SLIDING DOOR SIDE OF THE VEHICLE. I WITNESSED EVERYTHING--ANY TALLER: SHE WOULD HAVE STRUCK HER HEAD ON THE DOOR OF THE CAR. SHE ACTUALLY FELL OUT THE SLIDING DOOR AREA AND SCRAPED HER ARMS PRETTY GOOD. I WAS SURE SHE MUST HAVE BROKE BOTH ARMS THE WAY THAT SHE FELL. BUT, WE WERE LUCKY THIS TIME. THERE MUST BE A BETTER WAY TO MOUNT THOSE SAFETY STRAPS TO AVOID THIS TYPE OF THING. WHEN THE PASSENGER IN THE MIDDLE SEAT IS STRAPPED IN, IT IS EVEN WORSE AS EACH PASSENGER PASSING TO THE REAR SEATS MUST WALK OVER OR UNDER THE STRAPS AS WELL. IN THIS CASE, HOWEVER, SHE WAS THE ONLY PASSENGER AND THE "RESTING" STRAP STILL CAUGHT HER LEG AS SHE EXITED THE VEHICLE. CLEARLY NOT SAFE IN MY OPINION. JUST THOUGHT I'D PASS THIS ALONG. *JB
I RECENTLY PURCHASED A 2002 DODGE GRAND CARAVAN SPORT 3.3 LITER,18,000 MILES ON ODOMETER WHEN PURCHASED,VEHICLE WANTS TO PULL TO RIGHT, AND BRAKES PULSATE WHEN APPLIED. NOTIFIED DODGE DEALERSHIP WHERE PURCHASED, (LEE DODGE,WEST BROOK,MAINE) BROUGHT VEHICLE BACK FOR SERVICE AND WAS TOLD "THEY" COULD NOT DUPLICATE PROBLEM????? I TOLD THEM I FELT VEHICLE WAS OUT OF ALIGNMENT,THEY SUPPOSEDLY DID THE ALIGNMENT,AND VEHICLE STILL PULLS TO RIGHT! AT THIS POINT THEY HAD A TECH. GO WITH ME,THE TECH EXPLAINED THAT HE FELT IT WAS THE CROWN OF THE ROAD, I HAVE DRIVEN PLENTY OF VEHICLES OVER THE COURSE OF MY LIFE AND I AM AWARE OF A ROAD CROWN, BUT THIS IS COMPLETELY UNACCEPTABLE, SOMETHING IS WRONG WITH THIS MINI VAN, AND ALL THE DEALERSHIP WANTS TO DO IS PATRONIZE ME!!! I HAVE MADE ANOTHER CALL TO LEE DODGE AND TOLD THEM THAT I WILL BE BRINGING THIS BACK TO THEM AND THEY HAD BETTER GET IT RIGHT THIS TIME! PS AND SINCE MY PREVIOUS VISIT I NOW HAVE A VIBRATION IN MY STEERING WHEEL UPON SLOW MOVING TURNING,THEY SAY THEY WILL ALSO LOOK INTO THIS.....................IS ANY ONE ELSE EXPERIENCING THESE TYPES OF PROBLEMS??? PLEASE HELP, I JUST BOUGHT THIS VEHICLE FOR MY WIFE AND 3 KIDS, AND I SURE DO WANT TO BE CERTAIN ITS A SAFE VEHICLE! I HAVE ONLY HAD THIS VEHICLE 10 DAYS!! PURCHASED ON 5-28-03 DEALER WAS NOTIFIED 1 AND A HALF DAYS LATER OF THESE PROBLEMS..............*JB
BRAKE SHOES ARE COMPLETELY WORN OUT WITH ONLY 17,500 MILES ON VEHICLE. *TT *CB
NAR 05/21/2003 *MR MICHELIN MX4 P215/60R17 TIRES. 3 TIRE FAILURES WITHIN 12 MONTHS DUE TO ROAD HAZARDS. *CB
THE VEHICLES SLIDING DOORS DID NOT WORK PROPERLY. THE DEALER HAS INSPECTED IT THREE TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
THREE TIRE FAILURES WITHIN 12 MONTHS DUE TO "ROAD HAZARDS". THE TIRES ARE MICHELIN 215/60R17. ONE WAS A SLOW LEAK THE DISCOUNT TIRE REP SAID WAS DUE TO ROAD DAMAGE, THE SECOND WAS A HOLE IN THE SIDE WALL AFTER HITTING A CURB WHILE PARKING, AND THE THIRD WAS A SIDEWALL BUBBLE DISCOVERED WHEN THE SECOND TIRE WAS REPLACED DURING A COURTESY TIRE ROTATION. *NLM
I HAVE A 2002 GRAND CARAVAN WITH DUAL SLIDING DOORS. SOMETIMES, THE DOORS DO NOT DETECT AN OBSTRUCTION AND ATTEMPT TO CLOSE ANYWAY. YESTERDAY, MY 3 YEAR OLD DAUGHTER RECEIVED MINOR BRUISING TO HER WAIST AFTER CLIMBING OUT OF THE VAN WHILE THE DOOR WAS IN MOTION. THE DOOR DID NOT RETRACT UNTIL I FORCIBLY PUSHED THE DOOR AFTER SEEING HER IN DISTRESS. IT DID NOT RETRACT AFTER SENSING HER TORSO IN THE PATH. SHE WAS OK BUT RECEIVED A BRUISE ON EACH SIDE OF HER WAIST (DOOR AND VAN BODY CONTACT). I HAD TO USE UNNECESSARY FORCE TO FORCE THE DOOR OPEN AND DOING SO DISENGAGED THE AUTOMATIC CLOSING MECHANISM WHICH REQUIRED A MANUAL CLOSING AFTERWARDS. THIS HAS HAPPENED NUMEROUS TIMES BUT HAS NEVER RESULTED IN AN INJURY UNTIL NOW. THE DEALER SAYS THAT A CERTAIN AMOUNT OF RESISTANCE IS REQUIRED FOR THE AUTOREVERSAL TO ACTIVATE. EVIDENTLY IT REQUIRES MORE FORCE THAN MY CHILD'S BODY. THIS IS UNACCEPTABLE. *NLM
THE VEHICLE'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY. DEALER NOTIFIED. *NLM
POWER STEERING, DEFECTIVE HOSE. HAVE HAD TWO POWER STEERING HOSES REPLACED WITHIN 3 WEEKS. DEALER HAS REPLACED WITH EXACT SAME HOSE, SAYS THAT IS WHAT CHRYSLER TELLS THEM TO REPLACE IT WITH. DEALER ADMITS THERE IS ABOUT 30 HOSES REPLACED EACH WEEK IN COLD WEATHER. ALSO STATED THAT ALL THAT MAY BE NEEDED IS A STRONGER/BETTER HOSE. NO RECALL HAS BEEN MADE. I HAVE THREE YOUNG CHILDREN THAT I TRANSPORT DAILY. AND I AM CONCERNED FOR THEIR WELFARE. I ALSO TRAVEL OVER 60 MILES TO WORK EACH DAY ON THE INTERSTATE. IF THE POWER STEERING GOES WHILE I AM ON THE INTERSTATE IT COULD CAUSE A HORRIFIC ACCIDENT EVEN RESULTING IN DEATH. IT SHOULDN'T TAKE THAT TYPE OF SITUATION BEFORE A RECALL IS MADE. IF THE HOSE GOES AGAIN, I WILL BE GOING THROUGH LEMON LAW PROCEEDINGS.*JB
AFTER MAKING A LEFT OR RIGHT TURN THE VEHICLES STEERING WHEEL DID NOT RETURN TO CENTER AND AS A RESULT THE VEHICLE HIT A CURVE. WHILE THE DRIVER DEPRESSED THE GAS PEDAL THERE WAS A DELAY IN ACCELERATION. ONCE GAS PEDAL CAUGHT THE VEHICLE JUMPED FORWARD. *NLM
POWER STEERING FAILED. HEARD A WHINING SOUND WHILE AT A STOP LIGHT, A SHORT TIME LATER I WAS ALMOST UNABLE TO MAKE A TURN INTO A PARK, BECAUSE THE POWER STEERING WAS GONE. *JB
I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN IN THE FALL AND IT STARTED LEAKING AGAIN. SEEMS WHEN THE TEMP DROPS BELOW 21 DEGREES, IT LEAKS. CHRYSLER SENT A FACTORY ENGINEER TO THE DEALERSHIP TO INVESTIGATE WHY IT COULDN'T BE FIXED. HE STATED THAT CHRYSLER IS HAVING EXTREME DIFFICULTY WITH THE POWER STEERING COOLERS AND HOSES LEAKING IN THE NORTHERN PART OF THE COUNTRY (COLDER CLIMATES.) HE ALSO STATED THAT IT CAN NOT BE FIXED. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE IF I LOSE CONTROL OF MY VEHICLE BECAUSE OF LOSS OF FLUID IN THE POWER STEERING SYSTEM, I COULD END UP IN ON-COMING TRAFFIC AND CAUSE A HORRIFIC ACCIDENT POSSSIBLY RESULTING IN DEATH. AFTER MONTHS OF THEM TRYING TO FIX IT, I FINALLY SAID ENOUGH. I CALLED THE FACTORY AFTER TRYING TO TALK TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO WOULD NOT COOPERATE, AND ASK THEM TO BUY IT BACK. I WAS OFFERED A NEW ONE BUT REFUSED BECAUSE THEY SAID THEY ARE HAVING TROUBLE WITH ALL OF THEM. AND I DON'T WANT TO MOVE SOUTH TO SOLVE THIS PROBLEM. I THINK THERE NEEDS TO BE A RECALL ON THESE VEHICLES BECAUSE OF THE SAFETY ISSUE. CURRENTLY, WE ARE IN THE BUY BACK MODE AND HOPE THAT SOMEONE ELSE DOESN'T END UP WITH THIS VAN BECAUSE THE
ON FEB 16 MY WIFE LOST THE POWER STEARING ON OUR 2002 DODGE GRAND CARRIVAN [MINNI-VAN] ON 17 FEB 03 I CALLED THE GARAGE THAT SOLD US THE VAN AND DISCRIBED THE PROBLEM. THEY { SERVICE MANG.] TOLD ME ON THE PHONE THAT I PROBLEY HAD A BROKEN POWER STEARING HOSE. I HAD THE VAN TOWED TO THE GARAGE AND THEY MADE MORE STATEMENTS OF A LARGE NUMBER OF THESE HOSES BRAKEING IN THE COLD WEATHER. IT HAS BEEN EXTREAMLY COLD IN MAINE THE PAST WEEK OR SO -20 TO -30 DEGREES. THE SERVICE MANAGER STATED THAT THERE WAS NO RECALL ON THIS. I CAN NOT BELIVE THAT CHREYSLER HAS NOT PUT OUT A RECALL ON THIS. NUMBER ONE THIS IS A SUDDEN LOSS OF POWER STEARING WITCH COULD PUT ME IN DANGER OF HAVEING A ACCIDENT. HOW ABOUT THE 97 POUND WEEKLN WHO COULD NOT CONTROL A MINI VAN WITH ON PWOERSTEARING!! THERE IS ALSO A DANGER OF FIRE IF THE POWER STEARING FLUID IS IN CONTACT WITH THE EXHAUST. AS FAR AS I KNOW THE REPALCEMENT HOSE IS OF THE SAME MATAREAL AS THE OLD HOSE AND IS JUST A LITTLE LONGER. WILL SOME ONE FROM YOUR OFFICE BE IN CONTACT WITH ME ? I WOULS LIKE TO KNOW WHAT THE GREAT WHITE FARTHER IN WASHINGTON IS DOING TO PROTECT ME FROM THE MONEY HUNGRY CORPS. THAT PRAY ON MY TRUST. THANK YOU
CONSUMER NOTICED A GAS LEAK. THE MECHANIC STATED THAT O-RINGS WERE LEAKING. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH...*AK
TIRE BLEW OUT AT 5000 MILES AND OTHER 3 TIRES BLEW OUT BEFORE 9000 MILES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
CONSUMER STATES THAT VEHICLE'S GAS GAUGE READS INCORRECTLY WHICH CAUSES VEHICLE TO RUN OUT OF GAS WHILE DRIVING. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
CONSUMER STATES THAT ALL 5 REAR SEAT BELT ASSEMBLIES UNLATCH EASILY. THE DRIVER AND PASSENGER SEAT BELTS ARE UNAFFECTED. THE CONSUMER PERFORMED THAT STEEL BALL TEST SEEN ON TELEVISION. BALL WAS ROLLED OVER BUCKLE RELEASE BUTTONS AND THEY CAME UNDONE EASILY. TS
WHILE DRIVING THE VEHICLE'S AIR BAG LIGHT ILLUMINATED INDICATING THERE WAS A PROBLEM WITH THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT. *TS
THE VAN IS SUBJECT TO DRIFT TO THE RIGHT WITH THE OWNER BEING TOLD THAT THE DRIFTING IS A SAFETY FEATURE TO KEEP VAN FROM VEERING INTO ON-COMING TRAFFIC. THE OWNER WAS TOLD THAT THE VAN SHOULD DRIFT ONE LANE 3/4 OF A MILE. THE DEALERSHIP IS GOING TO ADJUST THE CRADLE TO MINIMIZE THE DRIFTING. THE OWNER HAS CONTACTED SEVERAL INDEPENDENT MECHANICS, POLICE OFFICERS, ETC., TO INQUIRE IF THIS IS TRUE OR NOT ABOUT THE DRIFTING BEING A SAFETY FEATURE. NLM
DURING THE THREE MONTH PERIOD IMMEDIATELY FOLLOWING THE PURCHASE OF THE VEHICLE, CONSUMER EXPERIENCED MULTIPLE PROBLEMS WITH THE ELECTRONIC SYSTEM THAT CONTROLS THE BILATERAL SLIDING POWER DOORS. THE DOORS OPEN OR CLOSE WITHOUT ANY EFFORT BY ANYONE ACTIVATING THE MECHANISM THAT CONTROLS THE DOOR. ON OCCASION, THE RIGHT DOOR WILL NOT OPEN OR CLOSE WHEN THE MECHANISM IS DEPRESSED. WHEN THE POWER DOOR IS OPEN IT CANNOT BE CLOSED WITHOUT MULTIPLE ATTEMPTS TO DEPRESS THE ELECTRONIC BUTTONS. *NLM
VAN HAS BEEN IN REPAIR SHOP FOUR TIMES DUE TO AN UNKNOWN NOISE COMING FROM REAR LEFT WHEEL. DEALERSHIP HAS DONE SEVERAL LUBRICATIONS, CLEANING, AND LOOKING FOR HOT SPOTS ON THE BRAKES. EVEN AFTER ALL MAINTENANCE THAT WAS PERFORMED BY THE DEALERSHIP THE UNKNOWN SOUND WAS STILL PRESENT. PLEASE DESCRIBE DETAILS. *AK
THE AIR BAGS INADVERTENTLY DEPLOYED WHILE DRIVING CAUSING MINOR INJURY TO THE DRIVER AND PASSENGER. THE DEALER HAS REPAIRED THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*JB
WHEN ACCELERATING FROM A FULL STOP THE CAR WILL EITHER SPUTTER AND ALMOST STALL OR IT WILL IN FACT STALL. THIS HAS HAPPENED AS CLOSE AS THE END OF OUR BLOCK TO 15 MINUTES INTO A TRIP. IT HAS USUALLY OCCURED IN THE FIRST DRIVE OF THE DAY, BUT LATELY IT HAS BEEN HAPPENENING AT ANY POINT OF THE DAY.*AK
FIRST INCIDENT WAS THE AIRBAG LIGHT CAME ON INTERMITTENTLY. THE DEALER REPAIRED IT LAST WEEK. TODAY, THE ENTIRE INSTRUMENT PANEL FUNCTIONED INTERMITTENTLY. DEALER WAS CALLED AND ANOTHER REPAIR DATE WAS SET.*AK
THE RIGHT REAR SEAT BELT ANCHOR NUT CAME OFF THE STUD. IT IS APPEARENT THAT THE NUT WAS IMPROPERLY INSTALLED AND VIBRATED OFF DURING TRAVEL. THE PROBLEM WAS DETECTED WHEN MY DAUGHTER TRIED TO FASTEN THE SAFETY BELT AFTER A STOP FOR LUNCH.*AK
AFTER PURCHASING VEHICLE BRAKE LIGHT ILLUMINATED, INDICATING BRAKE FAILURE. DEALER WAS NOTIFIED,AND MECHANIC STATED THERE WERE PROBLEMS OCCURRING. HOWEVER, MECHANIC HAD NO SOLUTION FOR PROBLEM UNTIL INVESTIGATION THROUGH MANUFACTURER HAD BEEN CLOSED.*AK
WHILE DRIVING AT 35 MPH, VEHICLE COMPLETELY SHUTS DOWN WITHOUT WARNING. DEALER HAS BEEN NOTIFIED. *AK *SLC
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 10/6/01. WITHIN A WEEK I EXPERIENCED A SUDDEN AND SWIFT DROP IN BRAKE PRESSURE WHEN STOPPED AT A STOP SIGN OR TRAFFIC LIGHT. THE DEALER WAS UNABLE TO DUPLICATE PROBLEM AND SAID COME BACK IF PROBLEM PERSISTS. I RETURNED THE VEHICLE AGAIN AT 5 WEEKS OF OWNERSHIP FOR THE SAME PROBLEM. I AGAIN WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE PROBLEM, AND THAT THIS IS THE WAY A GRAND CARAVAN "BREAKS IN" BY THE SERVICE MANAGE EVONA HARTZELL. I RETURNED MY VEHICLE AGAIN AT 6 MONTHS FOR A WEEK, A FACTORY REP DROVE MY CAR EXACTLY FIVE MILES AND DECLARED THE BRAKES IN PERFECT WORKING ORDER, HE DID NO OTHER INSPECTION. THE VAN WAS BACK IN THE SERVICE DEPARTMENT ONE WEEK LATER FOR THE FOURTH TIME FOR THE SAME PROBLEM. ALL FOUR VISITS TOTALLING OVER 12 DAYS FOR THE SAME PROBLEM THAT THEY CLAIM THEY CAN NOT DUPLICATE THEREFORE NO REPAIR IS NECESSARY. AT 8 MONTHS OF OWNERSHIP THE DROP IN BRAKE PRESSURE IS NOW OCCURING DURING THE BRAKING PROCESS AS WELL AS WHEN STOPPED FOR A PERIOD OF TIME. THE PROBLEM IS WORSENING AND THE DEALER REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH MY VEHICLE. I CAN PROVIDE YOU WITH DETAILED DOCUMENTATION AT YOUR REQUEST.*AK
BOTH POWER SLIDING DOORS WILL NOT STOP WHEN CONSUMER PUTS HAND IN PATH OF DOOR AT BOTTOM, IT SHUTS AUTOMATICALLY. DEALER ADMITTED THEY ARE MADE THIS WAY. *AK THE SLOT AT THE BOTTOM OF THE SLIDING DOOR WAS WIDE AND COULD CATCH HAND OR FOOT OF PASSENGER. *YH
THE TOP OF THE GAS TANK CAME OFF AND WITIN 40 MILES I LOST 10 GALONS OF GAS. *AK
MY 2002 DODGE GRAND CARAVAN HAS A "BLINDSPOT" IN ITS LEFT HAND MIRROR. VEHICLES PASSING ON THE LEFT OF THE VEHICLE CAN INITIALLY BE SEEN AS THEY PASS ON THE LEFT SIDE. HOWEVER AS THEY PULL MORE ALONG SIDE OF THE VEHICLE THEY "DISAPPEAR" FROM VIEW IN THE MIRROR. THIS APPLIES TO ALL TYPES AND SIZES OF PASSING VEHICLES AND COULD LEAD TO PULLING INTO THE PATH OF A PASSING VEHICLE.
THIS IS MY SECOND 2002 GRAND CARAVAN...THE FIRST WAS PURCHASED ON 10/23/2001 AND ON THE WAY HOME WE SMELLED STRONG FUEL VAPORS, THE CHECK ENGINE LIGHT CAME ON, AND IT STARTED RUNNING ROUGH. DEALER COULD NOT DETERMINE PROBLEM AND WE WERE GIVEN A REPLACEMENT 2002 GRAND CARAVAN ON 10/24/2001....I LATER FOUND OUT THAT THIS REPLACEMENT VEHICLE WAS BUILT ON THE SAME DAY AND SAME PRODUCTION LINE AS THE PREVIOUS 2002 I HAD...AND ONLY ONE OTHER VEHICLE WAS PRODUCED BETWEEN THEM. THE VEHICLE I HAVE JUST STARTED TO HAVE THE SAME PROBLEM AS THE PREVIOUS ONE (STRONG VAPORS, CHECK ENGINE LITE), AND WAS DIAGNOSED AS HAVING GAS TANK/PRESSURE RELIEF VALVE PROBLEMS. SINCE THE VEHICLES WERE BUILT ON THE SAME LINE/DAY, AND SINCE IT IS A GAS TANK/VAPOR PROBLEM, AM CONCERNED ABOUT THE SAFETY OF ALL GRAND CARAVANS BUILT ON THAT LINE ON/AROUND THAT DAY.*AK
CHILD WAS IN SEAT BELT PLAYING WITH A TOY AND ACCIDENTLY HIT SEATBELT BUCKLE, CAUSING IT TO COME UNLATCHED. DEALER CONTACTED. PLEASE PROVIDE FURTHER DETAILS. PLEASE ADD VIN. *AK
WE WANT NHTSA TO DO SOMETHING ABOUT THE GEN 3 SEAT BELTS IN OUR CAR. HOPEFULLY, WE WILL NOT EXPERIENCE A FAILURE OF THIS PART, AS OTHERS HAVE, SINCE WE DEPEND ON THESE BELTS TO PROTECT OUR CHILDREN. PLEASE LOOK INTO THE ABCNEWS REPORT ABOUT THESE DEFECTIVE BELTS, ASAP, AND DO WHAT IT TAKES TO KEEP OUR CHILDREN SAFE.*AK
VEHICLE HAS GEN3 SEATBELTS IN THE MIDDLE AND BACK. THIS SEATBELT IS VERY EASY TO ACCIDENTALLY BECOME UNLATCHED, AND DOES NOT PASS THE 30MM BALL BEARING TEST (I TRIED THIS AT HOME). I HAVE THREE CHILDREN AND AM CONCERNED ABOUT ACCIDENTAL RELEASE OF THESE BELTS BY CARSEATS MOVING AROUND, ELBOWS, ETC. I WOULD LIKE TO HAVE THESE BELTS REPLACED BY THE NEWER GEN4 DESIGN.*AK
VEHICLE GENERATES EXCESSIVE WIND NOISE IN THE COCPIT AT SPEEDS ABOVE 50MPH. NOISE IS FOCUSED AROUND WINDSHIELD AREA AND IS LOUD ENOUGH TO OBSCURE RADIO AND CONVERSATIONS IN A NORMAL VOLME BY PASSENGERS. ON EXTENDED TRAVEL, NOISE IS QUITE ANNOYING TO DRIVE AND PASSENGERS AND INCREASES FATIGUE FACTOR. THIS CREATES A SAFETY PROBLEM. THE MAJORITY OF MY DRIVING IS AT HIGHWAY SPEEDS. WITH THIS NOISE LEVEL, I WOULD CONSIDER THE VAN UNACCEPTABLE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →